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Senior operations manager jobs in Springfield, IL - 308 jobs

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  • Dextrose Area Manager, Decatur

    Primient

    Senior operations manager job in Decatur, IL

    About the Role Our plant leadership teams including area managers have a key part to play in shaping the future of the Primient business. You can drive impact on the performance of your facility by championing continuous improvement and embedding our values of Safety, Excellence, Integrity, and Growth into day-to-day operations. Our Area Manager role for Dextrose is key to the safety, efficiency, quality, production, cost, staffing and project management of our facility. You will become a go-to technical expert and a leader who is trusted to bring out the best in our people and technology. Key responsibilities: Area Manager, Dextrose Setting clearly defined goals and objectives for your area in collaboration with other site leaders. Acting as the face of safety in the area and creating a strong safety culture. Leading direct reports including Team Coordinators, Day Resources, Process Technicians, and other area stakeholders including Engineers. Setting expectations for training timelines, process variances, performance, behavior, environmental variances, absenteeism etc. Managing resources to improve efficiencies and offset additional costs About You You will combine technical expertise, strong planning and management skills, and a talent for motivating and developing colleagues. We are also looking for: At least five years of technical and manufacturing experience, including leading high-performing teams. Excellent computer skills: Word, Excel, SAP, Outlook, OSI PI A customer-focused approach and excellent communication and organizational skills. The ability to build good relationships across different functions.
    $57k-86k yearly est. 2d ago
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  • Store Manager

    Staples, Inc. 4.4company rating

    Senior operations manager job in Forsyth, IL

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #LI-ST1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $32k-43k yearly est. Auto-Apply 1d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Springfield, IL

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $194.2k yearly 60d+ ago
  • Manager, Energy Operations

    Meta 4.8company rating

    Senior operations manager job in Springfield, IL

    Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently delivers Meta's services. Meta is seeking a Manager for the central operations team who will be a key leader in Meta's Data Center energy organization. In this role, you will manage a group of energy coordinators, analysts, and specialists. In close coordination with Meta's Global Energy leadership team, your team will be responsible for providing critical operational and analytical support across the energy team, working seamlessly with cross-functional partners and scaling new systems and processes. Key team functions include the evaluation and engagement in regulatory dockets and utility stakeholder processes at state public utilities commissions or regional transmission organizations; providing industry research; managing the contracting process (including budgeting, administration, and compliance) for utility interconnection agreements, energy supply contracts, and professional service agreements; and tracking and reporting of energy-related expenditures. You will work closely with a cross functional team including members of Meta's energy, legal, site development, finance, accounting, and policy organizations. **Required Skills:** Manager, Energy Operations Responsibilities: 1. Develop and manage team of 6+ energy professionals providing key operational and technical analytical support across the Energy team 2. Build and scale new systems to drive operational efficiencies in energy contracting and the tracking, reporting, and forecasting of operating expenses 3. Enable and drive strategies on a wide variety of retail energy service issues, including interconnection processes and other utility-related agreements 4. Direct the review of regulatory commission proposals and evaluate the potential impacts of those proposals on Meta's operations, data center development plans, and sustainability goals, and ensure consistent positions across jurisdictions 5. Build and maintain relationships with internal partners including other energy team members, site selection, communications, legal, and policy 6. Lead processes to optimize commission regulatory docket identification, tracking, and reporting 7. Support the execution of overarching and site-specific energy infrastructure strategies and ad-hoc initiatives for Meta's energy team **Minimum Qualifications:** Minimum Qualifications: 8. Bachelor's degree in a business, engineering, environmental, or energy related discipline 9. 8+ years of experience navigating business operations in the electric utility sector 10. Experience managing multiple, ongoing, projects and collaborating with internal staff, consultants, and external stakeholders 11. Experience building and managing team budgets 12. Skilled at building tools and processes to drive efficiencies in a rapidly scaling environment 13. Experience communicating commercial, regulatory, market, and contractual details to cross functional internal leadership teams 14. Proficiency in standard document and analytics platforms (Excel, Powerpoint, Google Docs, etc.) 15. Travel domestically, as needed (up to 25%) **Preferred Qualifications:** Preferred Qualifications: 16. Experience managing teams 17. Experience managing complex projects 18. Experience leading proactive engagement with frontline research and energy intelligence work 19. Experience in risk management in energy procurement **Public Compensation:** $160,000/year to $232,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $160k-232k yearly 31d ago
  • Company Performance Manager

    The Walt Disney Company 4.6company rating

    Senior operations manager job in Springfield, IL

    Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! The Company Performance Manager is responsible for overseeing the quality, coordination, and execution of all ship-wide entertainment events and offerings. This role involves collaboration with various entertainment, technical, and operational teams to ensure seamless performance operations, while also providing leadership and support for the cast and crew. You will report to the **Assistant Cruise Director** Level: **2 1/2 striped officer** **Responsibilities :** + Provide Leadership and Company Management for multiple performer groups including Mainstage performers, Shipwide performers, Restaurant performers, and Musicians. + Inspire and motivate performance, provide leadership, mentorship, training, and onboarding. + Create and maintain schedules, manage time sheets, manage personnel files, write and conduct performance reviews, and implement disciplinary actions as necessary. + Process pre-approved leave requests, family travel, dining arrangements, and other ship-wide forms. + Oversee compliance with Maritime Labor Convention (MLC) 2006 Hours of Rest regulations, ensuring daily corrections in SuperSTAR timekeeping and using the disciplinary matrix when needed. + Act as the primary liaison for onboard Athletic Trainers, managing logistics, scheduling, and communication with shoreside teams for the Select Medical Operation. + Serve as "leader of leader" for the Entertainment Manager and the entire Family and Adult activities team, ensuring high quality delivery of programs in alignment with standards. Ensure Entertainment Manager is effectively leading and managing their team. + Ensure the safe and smooth operation of shows and rehearsals while sustaining and improving show quality in alignment with standards and defined creative intent. + Partner with the Stage Manager, Senior WDT, and entertainment officers to ensure consistent performance quality, offering regular feedback and collaborating on improvement opportunities. + Collaborate with the Stage Manager, Character Manager, Senior Technician Shipwide, and Senior Costume Technician to ensure the smooth operation of all shows and technical aspects. + Oversee shipwide music offerings, ensuring sound quality and the setup of musician equipment in various venues, including outer deck areas, dining areas, and Disney Castaway Cay/Disney Lookout Cay. + Partner with Entertainment Technical team on the logistics of musician equipment, background music balance, and costuming needs. + Work with the shoreside Entertainment team to provide feedback for script adjustment requests for all ship wide events and coordinate changes for special performances and holiday enhancements. + Collaborate with the Entertainment Integration Manager to ensure accurate content for shipwide events is reflected in the Navigator App. + Make real-time operational decisions with the Stage Manager regarding weather, technical issues, performer injuries, and costuming challenges. + Make immediate operational decisions outside the scope of normal procedures, when necessary, especially in the absence of higher-level leadership or when safety concerns arise. + Complete daily reports outlining show quality and any issues needing attention. + Monitor guest satisfaction scores and propose improvements, working with the Assistant Cruise Director on event placements to optimize guest flow. **Basic Qualifications :** + 3+ of entertainment leadership experience in a creative, operational, or production-related field including performer management. + Strong technical/theatrical background with previous experience in live entertainment, theater, or performance environments; experience in Disney Entertainment Operations, Disney Live Entertainment and/or shipboard entertainment preferred. + Proven ability to coach, provide constructive feedback, and manage disciplinary actions while maintaining positive relationships with cast, creative, and production teams. + Clear, confident communication and decision-making skills, with the ability to remain calm and focused under pressure, especially in fast-paced, high-stress environments. + Excellent problem-solving skills, strong initiative, and the ability to handle multiple demands simultaneously while adapting quickly to changing operational needs. + Transparent and open leadership approach, with a focus on integrity, confidentiality, and leading by example. + Highly organized with strong scheduling and prioritization abilities, and proficiency in Microsoft Office (Excel, Word, Outlook); ability to quickly learn new software programs and digital platforms. + Strong interpersonal skills and respect for performers, with an understanding of their needs and a commitment to maintaining high show quality standards. + Familiarity with maritime operations and compliance with industry safety regulations (e.g., MLC 2006) is a plus. **Preferred Qualifications:** + Bachelor's degree in Theatre, Performing Arts, Entertainment Management, Stage Management, or a related field preferred, or equivalent professional experience in entertainment management. **Additional Information :** This is a **SHIPBOARD** role. You must: + Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel + Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan + Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control + If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations Your Responsibilities: + Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) + Complete a pre-employment medical + Obtain a criminal background check + Bring approved work shoes ** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination. **Job ID:** 1324878BR **Location:** United States **Job Posting Company:** "Disney Cruise Line" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $100k-142k yearly est. 10d ago
  • Manager, Clinical Operations

    Taylorville Memorial Hospital

    Senior operations manager job in Springfield, IL

    Min USD $43.71/Hr. Max USD $67.76/Hr. The Manager of Clinical Operations is an experienced RN or RT who has responsibility, authority and accountability for the quality of care delivered to all Memorial Home Medical Supply patients. The incumbent assures such care is in accordance with Memorial Home Services policies, procedures and standards of care. This position provides administrative oversight and coordination to Respiratory therapy services, infusion therapy, and rehab services. Additionally, the manager has responsibility for assisting with product selections for Respiratory and custom rehab services. Works in conjunction with Home Health and BJC for infusion service line. Coordination of services with physicians, referring hospital discharges and other ambulatory services is imperative. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values. Schedule Full Time, Day Shift Monday-Friday Call Rotation Qualifications Education: Bachelor's degree in business or a related field required. Licensure/Certification/Registry: Valid and active Illinois Registered Nursing or Respiratory Care Practitioner license required. Experience: Minimum three years of experience in ambulatory or hospital leadership/management required. Other Knowledge/Skills/Abilities: Familiarization and understanding with Federal, state, and commercial insurance plans preferred. Demonstrates excellent interpersonal, leadership, and training skills. Demonstrated problem-solving skills and exceptional skills in both verbal and written communications. Strong organizational skills, including ability to manage multiple projects at once. Possess analytical skills and ability to initiate new ideas and processes. Basic personal computer experience, including proficiency with Microsoft Office products and ability to learn and troubleshoot web-based platforms for business needs. Responsibilities Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values: * SAFETY: Prevent Harm - I will put safety first in everything I do. I will speak up, without fear, on matters of patient and colleague safety. I will take action to create an environment of zero harm. * QUALITY: Improve Outcomes - I will continually advance my knowledge and skills. I will seek out continuous improvement opportunities. I will deliver evidence-based care that leads to excellence in outcomes. * INTEGRITY: Show respect and Compassion - I will respect others and show compassion. I will behave honesty and ethically. I will be accountable for my attitude, actions and health. * STEWARDSHIP: Reduce Waste - I will use resources wisely and maintain financial stability. I will work together to coordinate care and services across the health system. I will promote healthier communities. Work effectively with diverse groups (Physicians, Pharmacists, RN's, Case Managers, Patients) in solving complex home medical equipment needs. Manage the day-to-day operations of the Respiratory and Custom Rehab service line. Prioritize work based on colleague availability. Coordinate with the Director to develop and review department policies and procedures meeting the Joint Commission standards and CMS Supplier Standards for durable medical equipment. Implement, manage, and monitor the Clinical and Operations Quality Initiatives, working with Memorial Health System Safety and Quality designee along with Risk Management. Act as a liaison between BJC infusion service, Memorial Hospital Case Management and Home Health to address issues and needs. Conduct monthly meetings between the entities to ensure program and quality issues are addressed timely. Assume accountability for interviewing, selection, and retention of respiratory and custom rehab colleagues. Conduct department meetings and huddles to facilitate communication, review, and assessment to set goals to address department issues. Maintain minutes of the meetings. Provide colleague performance feedback, monitoring, and performance appraisals. Initiates formal accountability plans and actions per Memorial Health Policy. Participate in, and support orientation and cross-training for MH colleagues. Develop the annual budget for areas of responsibility and monitors performance throughout the year. Work closely with internal and external department to ensure coordination of services. Advance the goals of the health system with the Director and other managers. Create an environment to promote colleague growth and satisfaction. Promote customer satisfaction and assists the Director to develop improvement plans as needed. Work to improve workflow processes. Assist with in review of clinical medical documentation to support the need for requested equipment and supplies. Provide Administrator On-Call support for Memorial Health Medical Supply on a rotating basis. Perform all other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
    $43.7-67.8 hourly Auto-Apply 20d ago
  • Manager, Operations - Clinical

    Springfield Clinic 4.6company rating

    Senior operations manager job in Springfield, IL

    The Operations Manager - Clinical is responsible for the day-to-day practice operations, continuity and efficiency of clinical operations, appropriate staff management, compliance to internal and external regulatory requirements, effective decision making in order to manage daily functions and work toward continuous improvement in a team environment. Provides clinical insight in the development and evaluation of clinical protocols in partnership with department providers and organizational leadership. Job Relationships Reports to the Director of Operations Principal Responsibilities Responsible for the management of assigned medical practice(s), which includes direct colleague supervision, resource utilization, and team leadership. Includes efficient management of patient throughput and of the patient experience throughout the medical practice. Provide input in evaluation and improvement of clinical workflows. Responsible for working with the Human Resource department and Clinical Development team to facilitate candidate interviews, hiring, and new colleague onboarding and orientation. Provide conflict management and resolution among colleagues. Provide periodic required reviews, annual colleague evaluations, and create annual performance goals; ensure colleague accountability. Identify solutions for employee performance problems. Provide discipline to assigned staff involving Director or physician resource as appropriate. Create and implement staffing matrix for assigned practices for both clinical and non-clinical areas. Approve payroll and monitor sick, vacation, and personal time use, as well as FMLA time, for all staff. Promote a positive, team oriented and productive work environment. Works closely with facilities staff to ensure cleanliness and maintenance of facilities. Responsible for timely communication with physicians and staff while being attentive to staff concerns and suggestions. Offer due consideration, prompt resolution, or potential implementation with consistent feedback to respective staff. Regularly bring ideas to improve patient flow, patient safety and quality, expense reduction and operational ideas to optimize the patient experience for the medical practice(s). Receive, research and perform service recovery as needed. Responsible for purchase requisitions for clinical, non-clinical and miscellaneous medical practice supplies maintaining appropriate par levels. Assist Department Chair and Operations Director in department meeting agenda preparation. Timely minute completion and distribution, along with follow-up on assignments. Serve as communication conduit for other Springfield Clinic departments, administration and outside agencies always professionally representing assigned areas of responsibility and the organization. In conjunction with the Operations Director, formulate and implement department level and provider level annual budgets. Create accountability to annual budgets both operational and capital. In addition, provides monthly variance and mitigation reporting of responsible departments and providers. Consistently monitor department and provider monthly operational metrics such as productivity standards, purchasing process, and decisions related department finances. Implement course correction when appropriate. Consistently demonstrate effective organization skills, efficiency, and resourcefulness. Demonstrate effective relationship skills, decision-making skills and verbal and written communication skills. Monitor the use of diagnostic services, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and resources. Maintain awareness of treatment equipment, data processing technology, and health insurance changes. May step in and function as an RN when staffing and operations require it. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Associate's degree in nursing required; Bachelor's degree in nursing strongly preferred. Minimum of three to five (3-5) years clinical or medical practice management experience OR successful completion of Springfield Clinic's Operations Management Rotational Program required. Licenses/Certificates Must have one of the following: Currently licensed as a Registered Nurse in the State of Illinois. Currently licensed as an Athletic Trainer in the State of Illinois. Current licensure as a Licensed Clinical Social Worker, Licensed Clinical Professional Counselor or Licensed Professional Counselor. Licensed Social Worker in the State of Illinois required. Current licensure as an LPN in the state of Illinois. Current certification as a Registered Polysomnographic/Sleep Technologist, as recognized by the Board of Registered Polysomnographic Technologists (BRPT) and/or American Academy of Sleep Medicine (AASM). Currently licensed as a Physical Therapist in the state of Illinois. Currently licensed as an Occupational Therapist in the state of Illinois. Currently licensed as a Speech Therapist in the state of Illinois. Certified Personal Trainer from the National Academy of Sports Medicine. CPR Certification per American Heart Association guidelines required within 30 days of hire. If applicable, Urgent Care-based managers require ACLS and PALS within 120 days of hire. If position requires driving a vehicle: reliable means of transportation, valid IL driver's license, and vehicle liability insurance is required. Knowledge, Skills and Abilities Ability to present oneself and one's ideas with clarity, confidence and pride. Strong knowledge of Excel, Word, practice management systems, business management tools, budgeting and project leadership/management. Strong analytical abilities, strong communicator and able to work with little or no supervision in order to carry out the practice goals and objectives. Able to lead as well as work in a team environment. Working Environment Normal office environment May require travel to various Clinic locations. PHI/Privacy Level HIPAA1
    $38k-69k yearly est. Auto-Apply 21d ago
  • Director Of Operations

    Trisearch

    Senior operations manager job in Springfield, IL

    Job Description Director of Operations- Airframe What you'll do: Plans and directs aircraft and avionics maintenance, installation, and shop activities and coordinates with other departments to assure high quality work and timely delivery to our customers. Maintains a safe work environment; ensures that stringent housekeeping, 5S standards and safety procedures and practices are followed; ensures that tools/equipment meet safety requirements; leads trend and root cause analysis and accident investigations. Maintains positive employee relations by providing an inclusive work environment Will manage a team of 70 technicians and managers. Attains P&L objectives by monitoring work-in-process to assure that work is accomplished within allotted hours and within cost of sales parameters. Responsible for all Hangar Line Maintenance functions, as well as the Electrical Shop, Avionics Shop, and Sheet Metal Shop. Reviews contract pricing to ensure that competitiveness, profitability, customer satisfaction, and market growth are maintained. Closely monitors sales forecast and WIP and works with the sales team to ensure plan targets are met. Reviews and corrects invoices for work performed in areas of his/her control to ensure the accuracy of the work description, hours charged, and parts issued. Coordinates and reviews the preparation of all work estimates (quotes) to ensure a prompt response to our customers. This position is a point of contact for technical questions from customers and for status of work-in-progress. Ensures that all employees receive appropriate technical training and on-the-job instruction to maintain the highest standards of quality. Promotes, encourages and leads employees towards a continuous improvement culture. Leads the implementation of Lean initiatives. Coordinates and liaises with quality assurance, engineering, material, customer service, sales, finance, etc. to resolve difficult or continuing problems and ensure production standards and goals are achieved. Monitors and analyzes output, cycle times, routings, labor, quality, staffing, facility usage, budget, financial performance, etc. for all cells/service operations and oversees and participates in the resolution of problems or reinforcement of positive findings. Conducts regular capacity planning of equipment, floor space and labor resources required based on forecast demands. Formulates, recommends and implements policies and programs to guide the corporation in maintaining and improving the competitive position and profitability of the operation. Actively participates in the appropriate management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes. Ensures that all employees receive safety training and consistently employ safe work practices. Enforces quality standards; monitors and provides corrective action for workmanship issues. Responsible for ensuring positive employee relations by dealing with issues in a fair, equitable, and consistent manner. Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports. What skills you will use: Bachelor's Degree or related field and/or equivalent experience. FAA Airframe and Power plant license and minimum of 5 years recent experience in in an Operational leadership role with delivered and sustainable results. P&L experience required. Strong business acumen and innate curiosity with a talent for finding and maximizing opportunities in order to collaborate and contribute to the success of the total business model. Proven record of change management, operational excellence and continuous improvement achievements. Demonstrated inspirational leadership experience with core values centered on a participative communication style with a high degree of transparency and empathy; must naturally lead by example through physical presence, employee engagement and communication with all levels of the organization effectively. Ability to lead effectively under tight deadlines and high stress situations with a steadfast commitment to prioritizing safety, quality and scheduling. Strong customer service aptitude and skilled in balancing customer demands with business unit priorities. Ability to analyze and troubleshoot technical problems. Must have planning, scheduling, and labor resource allocation skills with the ability to handle multiple projects and multiple deadlines. Possesses financial acumen, strong organizational, analytical, strategic planning, and decision-making and problem-solving skills while demonstrating situational awareness. Effective communicator, both oral and written. Must possess excellent interpersonal customer and employee relations skills. Sit, stand, and/or walk for extended periods of time. Bend and climb in order to look at various parts of the aircraft. Manipulate a telephone, calculator, and computer keyboard. Speak audibly and intelligibly over the telephone and in person. See and read technical information and invoices. Work well in a demanding, stressful, fast-paced environment. Travel Requirement up 15%.
    $68k-127k yearly est. 28d ago
  • Senior Manager-Payments Consulting- US Debit

    American Express 4.8company rating

    Senior operations manager job in Springfield, IL

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** + Advance adoption of Amex debit capabilities + Manage processing partner relationships, integrations, and compliance; regularly engage with external partners on debit + Develop thorough documentation and operationally sustainable processes to ensure consistent results + Negotiate complex contracts with partners and customers + Create and expand relationships with key external debit partners + Develop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processes + Collaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit norms + Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams + Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services **Minimum Qualifications:** + Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer + Sound technical aptitude, analytical, and problem-solving skills + Demonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizations + Experience negotiating complex contracts with partners and/or customers + Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners + Track record of leading through change, challenging the status quo, and leading and producing results with or without authority + Excellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical manner + Strong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detail + Potential travel required within U.S. (~10%) + Bachelor's degree or equivalent industry experience required. **Preferred Qualifications:** + Expansive and active network across payments industry. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Network **Primary Location:** United States **Other Locations:** US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 25021234
    $103.8k-174.8k yearly 60d+ ago
  • Port Operations Manager - Diego Garcia

    Amentum

    Senior operations manager job in Springfield, IL

    This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $57k-95k yearly est. 60d+ ago
  • Talent Strategy and Operations Manager

    ASM Research, An Accenture Federal Services Company

    Senior operations manager job in Springfield, IL

    Overall responsibility for leading Staffing Operations. Works to enhance technology and improve process efficiencies related to recruiting. Establishes staffing metrics, measurement and goal attainment, reports and communicates data with ASM leadership, and manages contract administration on all staffing-related expenses (staffing agencies, ADP enhancements, job fairs, etc.). Partners closely with the Manager, Staffing and Recruitment to execute strategy + Acts as a strategic partner to line leaders in order to understand current needs and anticipate future needs. + Works closely with Staffing Manager, Recruitment to set talent acquisition performance goals including requisitions filled, time to fill, interview per hire ratio and offer extend to offer accept conversion rate. + Applies knowledge of Talent Acquisition and company policies and procedures to effectively advise best practices to increase efficiency and reduce time-to-fill to meet company staffing needs. + Creates strategy on filling ASM positions by employing various methods. + Develops and analyzes recruiting metrics to drive performance and provides insights for senior leadership. + Achieves talent acquisition performance goals including requisitions filled, cost per hire, time to fill, interview per hire ratio and offer extend to offer accept conversion rate. + Ensures effective organization model, processes and technologies are in place to effectively execute against open funded requisitions, proposal needs, competitive/IDIQ needs, and pipeline requirements. + Provides feedback to program leadership and Resource Management Office on high priority staffing demands. + Provides recruitment strategy around proposals and capture activities and works with HR functional leads and ASM leadership to create staffing strategies for acquisitions and large-scale bids. + Ensures adherence to compliance standards, recruiting processes, and performance goals. + Overall responsibility for leading the Staffing operations function and team as designated. Oversees, directs, and mentors subordinate Staffing staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. **Minimum Qualifications** + Bachelor's Degree in Human Resources, Business Management, Communications, or a related field or equivalent relevant experience. + 6-8 years of recruiting experience with 2-5 years of experience leading a recruiting team. Government contracting experience is a plus. **Other Job Specific Skills** + Strong Microsoft Office suite skills + Strong communication, interpersonal, and networking skills + Ability to effectively organize, prioritize, and manage multiple tasks + Demonstrated experience developing recruiting strategies that align with business priorities + Experience developing weekly/monthly reports and delivering data and analysis to senior leadership + Familiarity with Human Resource law and knowledge of OFCCP regulations + Experience with Applicant Tracking Systems **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 120,000 - 150,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $57k-95k yearly est. 6d ago
  • Operations Manager, US Pest

    Rentokil Initial

    Senior operations manager job in Springfield, IL

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." The primary purpose of this role is to oversee technician recruiting, hiring, ongoing training, coaching, development, and regular cadence of accountability, in order to maximize technician success and retention, as well as to ensure overall service quality to maximize customer retention. Key Performance Indicators * Customer Satisfaction & Retention * Technician Retention * Technician Percentage of Staffing Budget (including productivity, timekeeping, and licensing) * Team Safety Performance * Route Completion * Branch Schedule Efficiency * Sales Growth * Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal Duties and Responsibilities * Oversee ongoing technician training, coaching, development, and regular cadence of accountability, in order to maximize technician success and retention * Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels * Review and evaluate ongoing technician performance (via ride-a-longs and audits) * Respond diligently and compassionately to customer concerns * Ensure overall service quality to maximize customer retention * Fill in periodically on customer appointments to help close any temporary staffing gaps * Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively * Ensure safety standards are met or exceeded and that all operations are in regulatory compliance * Monitor and maintain inventory levels of pest / termite control and home services products CANDIDATE SUMMARY Required Qualifications Knowledge, Skills & Abilities * Adept at problem solving and identifying practical solutions * Ability to effectively lead and motivate others * Good aptitude for basic/intermediate math, for calculations related to sales/service * Strong communication skills (verbal, written, presenting) * Ability to build rapport easily and establish trust with customers and employees Minimum Education Level/Certifications * High school diploma (or GED) * Maintain licenses/certificates as required by federal, state, and/or local regulations * Maintain valid driver's license Physical Demands/Environmental Conditions * Moving up to 20 lbs by lifting, carrying, pushing, pulling, or repositioning objects * Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling * Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways * Going up and down stairs, ladders, scaffolding, ramps, and poles * Operating a motor vehicle safely * Ensuring vehicle and other equipment is maintained and kept clean * Wearing personal protective equipment, including OSHA-compliant respirators * Having healthy vision to perform detail-oriented activities at distances close to the eyes or within arm's reach * Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold) * Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/wk) schedule during peak season Travel Requirement Travel up to 100% of time within assigned territory(s) #Rentokil100 Base Pay Range Yearly: $56,000.00 - $91,000.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. Know Your Rights - Workplace Discrimination is Illegal Pay Transparency - Nondiscrimination Provision California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
    $56k-91k yearly 60d+ ago
  • Senior Manager, Value Realization Leader

    UKG 4.6company rating

    Senior operations manager job in Springfield, IL

    **Why UKG** : At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team ** The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value. **About the Role ** We are looking for a dynamic Senior Manager, VMO leader, to join our ESE team. This role leads a team of Value Realization Leaders, guiding alignment with corporate strategy, monitoring excellence, and fostering a culture of accountability and continuous improvement. in this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors. **Responsibilities:** People Management - Lead, coach, and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous improvement. - Provide clear direction, communicate performance expectations, and regular feedback to ensure achievement of individual and departmental goals. - Effectively manage resource allocation, balance team workloads, and capacity planning to ensure operational efficiency and alignment with strategic priorities. Strategy Execution & Alignment - Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction. - Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies. - Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions. Value Realization & Impact Tracking - Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation. - Establish KPIs linked to business outcomes (revenue, cost, customer experience); review progress against targets - Track realized value post-launch and drive accountability for sustained results. - Continuously improve delivery velocity, adoption, and return on investment. Orchestration & Execution Excellence - Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value. - Coordinate across ESE product, engineering, and business functions to ensure cohesive execution. - Anticipate delivery risks, surface decisions, and remove blockers proactively. - Maintain agility through iteration, feedback loops, and continuous improvement. Advisory & Influence at Scale - Guide decision-making by reviewing structured problem-solving approaches and outcome-based recommendations. - Provide executive-level visibility through oversight of reporting and storytelling frameworks. Change Leadership & Talent Development - Lead and ensure organizational adoption of new capabilities and processes. - Shape mindsets and behaviors to sustain impact beyond project completion. - Coach and mentor teams to build outcome orientation and business fluency **About You ** **Basic Qualifications :** - Bachelor's degree in Business, Engineering, Computer Science, or a related field. - 5+ years of experience leading and managing teams, including responsibility for performance, development, and engagement. - 12+ years of experience in program management, strategy execution, or transformation leadership roles. - Proven track record delivering measurable business outcomes in cross-functional environments. - Strong business and technical fluency; able to navigate both executive discussions and delivery details. - Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management), - Experience in product-led or technology-driven organizations preferred. - Consulting or advisory background a strong plus. **Preferred Qualifications:** - Master's degree in Computer Science, Engineering, or a related field - Experience with large-scale system architecture and Lean Portfolio Management. - Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps). - Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred. - Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools - Agile coach experience a plus **Core Competencies** - Value Orientation | Strategic Alignment | Business Acumen - Technical / Product Literacy | Problem Solving | Agility - Stakeholder Influence | Change Leadership | Talent Development - Driver of Results and Self Driven **Success Measures** - % of initiatives meeting or exceeding business value targets - Time-to-value reduction across key programs - Adoption and utilization rates of delivered solutions - Executive stakeholder satisfaction and confidence - Demonstrated uplift in team maturity and delivery culture **Travel Requirement:** 15% Travel This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** The pay range for this position is $129,500 to $180,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $129.5k-180k yearly 9d ago
  • Director of Business Operations

    Sangamon Roe Online Application Consortium

    Senior operations manager job in Rochester, IL

    Administration/Director Date Available: 07/01/2026 Closing Date:
    $90k-161k yearly est. 60d+ ago
  • Operations Manager

    Lucky Lincoln Gaming

    Senior operations manager job in Decatur, IL

    Job DescriptionDescription: Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $100M+ in annual revenue and a mission to become the largest. As we shift to a regional district model, Operations Managers are the frontline leaders who keep our routes running smoothly, reliably, and profitably. This is a hands-on role for someone who thrives on discipline, accountability, and fast-paced field work. THE ROLE As an Operations Manager, you will own the day-to-day operational performance of a defined route within a geographical district. You'll lead a team of technicians, ensure equipment uptime, protect cash integrity, and maintain strong relationships with location owners. You'll be the operator who ensures every site in your area runs smoothly, consistently, and up to Lucky Lincoln standards. You'll report to a District Manager and play a key role in service quality, revenue protection, and customer satisfaction. KEY ACCOUNTABILITIES Lead, train, and hold accountable a team of 4-10 technicians Maintain vault accuracy, cash integrity, and route-wide cash reconciliation Oversee schedules, route assignments, and technician efficiency Equipment performance and management: Repairs, Swaps/Transfers, Regulatory compliance Ensure rapid service response times and equipment reliability Uphold location-level operational standards across the region Build strong partnerships with location owners to support retention Track route KPIs and use data to drive performance improvements Support the District Manager with insights, problem-solving, and operational execution Requirements: 5+ years in operations, field service, route management, or warehouse leadership Experienced in leading hourly teams with clear accountability Strong operational instincts - you know how to run a tight route Comfortable with cash handling and accuracy under pressure Mechanically curious and able to guide techs through troubleshooting Calm under pressure and decisive in the field Strong communicator who builds trust with both teams and partners Gaming or regulated industry experience is a plus Able to obtain IGB credentials
    $58k-96k yearly est. 5d ago
  • General Store Manager - Full-Time

    Jiffi Stop

    Senior operations manager job in Springfield, IL

    Lead with Purpose as a Store Manager at One of the Nation's Top Convenience Chains! Are you an inspiring leader ready to do more than manage-ready to drive store performance, motivate teams, and be the example every shift? We're looking for Store Managers who lead from the front, jump in where needed, and take full responsibility for making their location a success. If you have open availability, a passion for hands-on leadership, and the drive to make an impact, this opportunity is for you. Responsibilities What You'll Do: Take full ownership of your store's operations, team, and performance. Lead and inspire a team of 8-15 employees across all shifts. Be the go-to person when coverage is needed-you'll typically work days but must be available for any shift, including evenings, overnights, weekends, and holidays. Perform all duties of store employees including running the register, stocking, upselling, cleaning restrooms, and maintaining the lot and fuel pumps. Coach team members to deliver excellent service and actively upsell promotions and key items. Recruit, hire, and train new team members, focusing on growth, accountability, and teamwork. Manage inventory, vendor orders, deliveries, and merchandising. Handle all banking and cash deposits-must have a valid driver's license, reliable transportation, and insurance. Maintain high standards for safety, cleanliness, food safety, and customer satisfaction. Control expenses and labor hours while achieving store sales goals. Execute all company programs and marketing initiatives. Be willing to take on anything the store needs-including cross-training and stepping in to manage deli or QSR operations when necessary. Other duties as assigned. Why Join Us: Competitive Salary: Your experience is valued with pay that reflects your leadership skills. Performance-Based Bonuses: Your success translates directly to extra earnings. Weekly Pay: Enjoy consistent, reliable pay every Friday. 401(k): Invest in your future on Day 1 of Employment Paid Time Off & Holiday Pay: Recharge and enjoy key holidays with peace of mind. Career Advancement: Take on a leadership role that builds your skills and opens doors for the future. Pay Rate: $44,000-$51,000/yr Qualifications Open availability with the ability to work any shift as needed, especially to cover unexpected call-outs. A valid driver's license, access to a personal vehicle, and proof of insurance (required for bank deposits). Retail or food management experience preferred. Willingness to lead by example in all aspects of store operations, including cleaning, upselling, and frontline service. Strong communication skills, integrity, and decisiveness. Minimum age requirement: 18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO 21+ years old in all other states Ability to pass a pre-employment drug screen and background check. In Tennessee, must complete Topshelf Manager Training. Exempt store managers are required to work a minimum of 52 hours a week. If you're ready to lead a team towards success and be part of our exciting growth journey, we'd love to hear from you. Apply today and take the first step towards a rewarding career filled with opportunities and achievements! Benefits: For information on benefits offered, please click on the hyperlink below. *********************************** Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This Organization Participates in E-Verify ****************************************************************************************************** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. GPM Investments, LLC maintains a drug-free workplace RequiredPreferredJob Industries Retail
    $44k-51k yearly 14d ago
  • Medical Group Patient Access Manager

    Intermountain Health 3.9company rating

    Senior operations manager job in Springfield, IL

    The Med Grp Patient Access Manager leverages expertise to collaborate with end users, operational leadership, revenue cycle teams, and ITDS. This leader provides on-site support through rounding, assessments, training, and identifying efficiency opportunities, as well as promoting standardized workflows and recommending system optimizations. The leader supports patient access activities such as workflow documentation, denial prevention, cash collections, estimates and referral management; and serves as a subject matter expert in patient registration, scheduling, check-in/check-out, point of service collections, cash management, and authorizations. This role is pivotal in providing direct end user support for department improvement and education related to patient access and revenue cycle. Provides direct project support for new clinics, departments, and acquisitions projects. **Essential Functions** + Develops and implements strategies to improve the Med Grp Patient Access work culture including comprehensive training and skill development. + Works with Clinic personnel to optimize and standardize scheduling, check-in, check-out, and financial service activities within the clinic / department. + Actively participates on committees to achieve efficiencies and desired outcomes; ensure follow-up on action plans (operating processes, policies and procedures, denial prevention, revenue enhancements) and monitors success. + Monitors quality and manages workload to include patient work queue, claim edit, referral and order work queue management. + Communicates and models the values of Intermountain Health and the Medical Group through orientation, development, mentoring, performance feedback, leadership rounding and evaluation of staff. + Works with Clinic Managers to ensure functions related to front end activities are operating in optimal performance. + Works with Clinic Managers to plan and implement strategies relative to front end activities. + Maintains liaison with medical and other professional and departmental staff in administering policies and procedures regarding revenue cycle activities, patient access and flow. + Resolves issues relating to patient access (clinic) services and processes. + Enforces regulatory and compliance requirements (HIPPA, JCAHO, etc). Accountable for understanding, enforcing and following all internal controls, particularly as they relate to cash management policies and procedures **Skills** + Revenue Cycle Management (RCM) + Patient Registration + Scheduling + Referral Management + Authorizations + Patient Care Coordination + Medical Billing Systems + System Optimization + Training and Education + Collaboration **Qualifications** **Required** + Demonstrated experience in a revenue cycle or patient access role. + Demonstrates ability to train and develop others. + Ability to travel and round monthly within assigned clinics. + Demonstrates strong knowledge of the Patient Access function within a revenue cycle. **Preferred Qualifications** + Three (3) years of work-related experience in Patient Access and revenue cycle operations + Associate's degree in healthcare administration or related field from an accredited institution. Education is verified. + Demonstrates strong knowledge of the EPIC system. + Patient Access Certifications + Must reside in UT Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Lake Park Building **Work City:** West Valley City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $29.15 - $44.98 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $72k-93k yearly est. 5d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Springfield, IL

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 60d+ ago
  • Operations Manager

    Lucky Lincoln Gaming

    Senior operations manager job in Decatur, IL

    Full-time Description Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $100M+ in annual revenue and a mission to become the largest. As we shift to a regional district model, Operations Managers are the frontline leaders who keep our routes running smoothly, reliably, and profitably. This is a hands-on role for someone who thrives on discipline, accountability, and fast-paced field work. THE ROLE As an Operations Manager, you will own the day-to-day operational performance of a defined route within a geographical district. You'll lead a team of technicians, ensure equipment uptime, protect cash integrity, and maintain strong relationships with location owners. You'll be the operator who ensures every site in your area runs smoothly, consistently, and up to Lucky Lincoln standards. You'll report to a District Manager and play a key role in service quality, revenue protection, and customer satisfaction. KEY ACCOUNTABILITIES Lead, train, and hold accountable a team of 4-10 technicians Maintain vault accuracy, cash integrity, and route-wide cash reconciliation Oversee schedules, route assignments, and technician efficiency Equipment performance and management: Repairs, Swaps/Transfers, Regulatory compliance Ensure rapid service response times and equipment reliability Uphold location-level operational standards across the region Build strong partnerships with location owners to support retention Track route KPIs and use data to drive performance improvements Support the District Manager with insights, problem-solving, and operational execution Requirements 5+ years in operations, field service, route management, or warehouse leadership Experienced in leading hourly teams with clear accountability Strong operational instincts - you know how to run a tight route Comfortable with cash handling and accuracy under pressure Mechanically curious and able to guide techs through troubleshooting Calm under pressure and decisive in the field Strong communicator who builds trust with both teams and partners Gaming or regulated industry experience is a plus Able to obtain IGB credentials Salary Description $60,000 - $80,000
    $60k-80k yearly 8d ago
  • Senior Manager, Global Regulatory Affairs

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Springfield, IL

    Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle activities for all assigned projects in alignment with the Global Regulatory Lead. Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. Works collaboratively with members of the global regulatory team to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations. **J** **ob Responsibilities** - Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle regulatory activities in alignment with the Global Regulatory Lead (GRL). - Identifies the need and obtains regulatory intelligence, researches precedent approvals and prior health authority decisions to assess applicability to support development of strategic options for assigned Otsuka products. - Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. - Works collaboratively with members of the global regulatory team (GRL, regional leads, CMC-RA, labeling, medical writing, regulatory operations, etc.) to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations. - Authors, coordinates, reviews, and executes submissions and responses to regulatory authorities related to INDs, amendments, supplements, aggregate reports, NDAs (as applicable) within company timelines and in accordance with regulations and guidelines. - Independently manages preparation of INDs, CTAs, amendments, supplements, and aggregate reports within company timelines and in accordance with regulations and guidelines. - Confirms submission documents are accurate, compliant, and high-quality to allow for smooth and expeditious approvals from regulatory authorities. - Serves as the sponsor point of contact to the health authority. - Represents GRA in project team meetings and provides regulatory guidance and perspective to the cross-functional team in conjunction with GRL, to determine appropriate actions to meet timelines and/or resolve issues. - Effectively manages and directs internal support staff and external consultants for assigned projects. - Interacts effectively with internal/external functional business units to gather data and develop documentation required for on-time submissions. - Works closely with GRA department to execute departmental initiatives to improve overall efficiency, quality, and/or output. - Assess and develop innovative ideas to move GRA department to address current and future challenges. **K** **nowledge, Skills, and Competencies** **K** **nowledge** - Experience working in the pharmaceutical and/or healthcare industry. - Knowledge and experience with preparation of global regulatory submissions (IND, CTA, NDA or BLA, MAA). - RAC certification a plus. **Skills** - Strong oral and written communication skills. - Solid working knowledge and understanding of the drug development process, laws, regulations, and guidelines including FDA, ICH, etc. - Able to successfully interpret and apply regulatory intelligence to work output. - Ability to lead teams, prioritized work, proactively manage and communicate issues, scopes progress and risks throughout the project lifecycle ensuring key stakeholders are informed. - Able to establish close communications and working relationship with cross functional teams to meet business objectives. Results-oriented, entrepreneurial, and self-motivated with excellent organizational skills with ability to learn and grow. - Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and familiarity with electronic document management systems (EDMS). **Competencies** See OPDC Competencies Chart (Level X) **P** **hysical Demands and Work Environment** Travel (approximately 20%) See document Physical Demands and Work environment for further requirements. **Education and Related Experience** Bachelor's degree with 5+ years' experience or Master's degree with 2 years' experience in regulatory affairs or related areas (e.g., clinical development, project management, quality assurance, etc.) in pharmaceutical or healthcare related industry. Experience with FDA or other health authority interactions desirable. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $150k yearly 60d+ ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Springfield, IL?

The average senior operations manager in Springfield, IL earns between $82,000 and $164,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Springfield, IL

$116,000

What are the biggest employers of Senior Operations Managers in Springfield, IL?

The biggest employers of Senior Operations Managers in Springfield, IL are:
  1. Acxiom
  2. CVS Health
  3. Confluent
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