District Manager - Upstate NY / VT
Senior operations manager job in Syracuse, NY
Ideal candidate can live in Central NY; Albany, or Syracuse areas.
The starting salary range for this position is $80,000-$90,000 per year, based on experience and qualifications. In addition, we offer a comprehensive benefits package including health, dental, vision, retirement savings plan with company match, paid time off and other employee perks.
Mission:
To drive strong execution across District and lead team with a focus on delivering profitable sales. This will be achieved by holding District accountable to high-quality service, securing optimal placement of our displays with retail partners, building strong relationships with partner store staff and maintaining appropriate stock levels across the district.
Scope:
The District Manager will report directly to a Regional Manager and is accountable for execution across roughly 1-4 U.S. states, supervising a team of 20-30 Mobile Merchandisers and 1-2 District Mobile Merchandisers. The District Manager is responsible for all operational processes, visual merchandising standards and the overall service experience across multiple points of sale within their District.
Role Expectations:
Performance & Profit
Achieve consistent positive results against sales, cost, operational and talent objectives
Identify challenges and develop action plans to reach District sales goals according to targets
Analyze controllable costs as well as financial and operational district KPIs, adjust actions based on conclusions.
Ensure the right level of stock per site through beeline established processes, systems and tools
Resource Planning & Business Insights
Plan services in a cost-efficient way to drive sales and optimize resources.
Analyze weekly sales data to support accurate planning of schedules both district and operational to achieve all KPIs
Plan, monitor and adjust team members' weekly schedules according to business needs
Maintain and adjust optimal District staffing requirements
Business Partner Relationships
Build and maintain strong relationships with internal and external partners, including customers and key leadership at store level
Provide market intelligence, ensuring beeline is aware of market trends, issues, concerns that may impact the district, region or company
Proactively negotiate and secure optimal beeline locations at each POS
Team Management
Leads team through clear communication, delivers consistent feedback and manages appropriate consequences (+/-) based on performance, always ensuring compliance to company procedures and SOPs.
Recruit, onboard, and train new team members.
Conduct performance evaluations.
Effectively manage remote teams with consistency by leveraging consistent communication and reference tools
Immediate Outcomes:
First 30 days- Develop rapid cultural understanding and assessment through individual interactions with staff and partners.
30-60 days- Assessment of their people, their market and development of a roadmap to successfully close any gaps related to business execution.
60-90 days Execute a workforce recruitment/succession plan ensuring a fully trained and efficient direct report team.
Critical Experiences:
Experience managing a remote team that utilizes technology to execute primary job duties
Experience managing and developing all district support roles/teams
Experience working in an environment with moderate to heavy travel requirements
Demonstrated proficiency using a process-driven and regimented approach to deliver operational, administrative and talent objectives
Demonstrated experience working in client-facing environment(s) with multiple and simultaneous customer/partners
Moderate proficiency of Company provided device
Moderate proficiency with Microsoft Office
Beeline Guiding Principles and Competency Behavior Expectations
Focus & Impact
Entrepreneurial Thinking: Initiates innovation through out-of-the-box thinking
Drive for Results: Inspires ambitious performance to achieve goals
Accountability: Holds self and others accountable, “says what needs to be said”
Teamwork & Collaboration
Collaborative Teamwork: Ensures self/team/function contribute to achievement of shared objectives
Effective Communication: Shares initiatives in a manner that facilitates buy-in and empowers team
Cross-Cultural Sensitivity: Solicits inclusion of others, making sure others points of view are included
Growth & Improvement
Managing Change: Leads self and coaches team and/or function towards future state
Willingness to Develop: Challenges self, team and/or function to seek opportunities for improvement
Self-Reflection: Demonstrates awareness of strengths and opportunities; understands impact to team
Responsibility & Sustainability
Integrity: Actively contributes to organizational governance and compliance standards
Resilience: Reacts to adversity without emotion and demonstrates emotional intelligence
Managing Resources: Ensures self, team and/or function meet all cost and productivity targets
District Manager - Upstate New York Area
Senior operations manager job in Tully, NY
Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Central, Northern, Western & Eastern New York
Click here to view our divisional map
Position Type: Full-Time
Starting Salary: $95,000
Signing Bonus: $5,000
Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
• Works with direct reports to develop and implement action plans that will improve operating results.
• Ensures adherence to company merchandising plans.
• Plans and conducts regularly scheduled meetings with direct reports.
• Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
• Recruits and recommends qualified employees for their team's staff positions.
• Approves all time-off requests for direct reports.
• Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
• Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
• Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
• Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
• Coordinates with direct reports in the recruitment and interviewing of applicants.
• Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
• Supports direct reports in conducting store meetings.
• Consults with leadership on the development of their team's strategy.
• Advises leadership to source external vendors for applicable services when appropriate.
• Liaises with regions to ensure timely and efficient communication flow.
• Consults with the business to effectively design and streamline applicable processes within the organization.
• Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
• Ensures that store personnel comply with the company's customer satisfaction guidelines.
• Oversees and manages the appropriate resolution of operational customer concerns by store management.
• Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
• Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
• Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
• Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
• Conducts store inventory counts and cash audits according to guidelines.
• Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
• Identifies cost-saving opportunities and potential process improvements.
• Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
• Other duties as assigned.
Education and Experience:
• Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
• Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
• Works cooperatively and collaboratively within a group.
• Ability to facilitate group involvement when conducting meetings.
• Develops and maintains positive relationships with internal and external parties.
• Negotiation skills.
• Conflict management skills.
• Ability to interpret and apply company policies and procedures.
• Knowledge of the products and services of the company.
• Problem-solving skills.
• Excellent verbal and written communication skills.
• Prepares written materials to meet purpose and audience.
• Ability to stay organized and multi-task in a professional and efficient manner.
• Gives attention to detail and follow instructions.
• Establishes goals and works toward achievement.
• Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
• Daily.
• Local.
• Company Car.
Community Operations Director - Region 2 (Market Cluster 2 - NY Community 3, 4, 5)
Senior operations manager job in Syracuse, NY
This role serves as a cross-functional operational leader, working collaboratively across the organization to define, optimize, and standardize business processes and operating procedures. It involves partnering with system end-users to design efficient workflows, implement cross-functional process improvements, and documenting operational policies. The role actively contributes to system and operational enhancement efforts by collaborating with Product, Technology, and Clinical leadership, ensuring technology is effectively leveraged to support business needs. It requires strong leadership, communication, and negotiation skills to influence operations across departments, foresee enterprise-level implications of changes, and manage risks and issues through resolution. With strong organizational and time management abilities, this individual provides operational expertise to market leadership, supports execution of P&L goals, and serves as a subject matter expert and guide to peers and teams across the enterprise.
Dyad partner to the CMD bringing together operational and clinical excellence to lead the community.
Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise
Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements
Document operational policies and procedures
Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise
Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology
Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments
Understand and foresee enterprise/company implications of subtle detail changes
Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders
Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines
Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership
Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers.
For P&L, remains consulted and informed and is responsible for executing against the goals and targets.
Job Requirements
Required Qualifications:
Education: Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred)
Experience: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills
Skills: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills.
Physical and Mental Requirements
- Ability to lift up to 20 lbs.
- Ability to stand/sit for extended periods.
- Visual acuity and fine motor skills.
- Ability to travel to locations as needed.
Travel: up to 25% required (overnight)
Work Environment: Hybrid
Pay Range:
$124,000-$195,300
Bonus: 20%
Sponsorship Statement
WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Pay Transparency Statement
Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws.
Drug Screening Requirement
As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Background Check Statement
Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations.
Equal Employment Opportunity (EEO) Statement
WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
Americans with Disabilities Act
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at ***********************
At-Will Employment Statement
Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract.
Disclaimer
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
Auto-ApplyDirector, Manufacturing Operations
Senior operations manager job in Manlius, NY
Job Description
L & J. G. Stickley, Inc. (Stickley) is a leader in the furniture manufacturing and retail industries, with brands that are respected and cherished worldwide. With over 125 years in furniture manufacturing, and more than 90 years as a furniture retailer, Stickley is the proud employer of nearly 800 talented individuals. We have three manufacturing facilities, multiple corporate-owned retail showrooms, and a global distribution network.
General Description/Purpose:
The Director, Manufacturing Operations, will lead the Manlius site with a Lean-first mindset, driving safety, quality, delivery, and cost out initiatives. This role is responsible for production, facilities maintenance, manufacturing engineering, continuous improvement and environmental, health and safety. The Director, Manufacturing Operations, is a hands-on change agent with deep understanding and experience in Lean principles, including Daily Management, and will be expected to set multi-year strategy and deliver measurable results on the shop floor.
Job Responsibilities:
Lean Transformation & Strategy - Develop & execute multi-year manufacturing and continuous improvement policy deployment strategy aligned to business goals and factory margin targets.
Daily Management - sustain tiered meetings, implement leader standard work, and conduct regular Gemba walks
Standard Work & Problem Solving - institutionalize standard work, A3 thinking, PDCA and root cause analysis (5 why, fishbone, etc.)
Value Stream Performance - Lead value stream mapping (VSM) activities to drive improvements in production flow and on time delivery (OTD)
Automation & Technology - identify & justify automation solutions to improve flow, improve quality and reduce cost
Quality at the Source - partner with Quality team to implement error proofing and layered process audits to improve yield and reduce rework
Sales, Inventory & Operations Planning (SIOP) - support SKU rationalization, conduct capacity planning to align demand, mix and resources
Compliance & Safety - partner with EH&S manager to ensure compliance and drive YOY improvement in safety metrics
People Leadership - build capability via cross-training, set clear goals, conduct performance reviews, drive headcount planning, and document succession planning
Financial Stewardship - own expense budgets and cost out project hopper, track & report on results
New Products - Support new product development / Market launch activities
Required Experience / Essential Skills:
10+ years progressive manufacturing leadership experience
Demonstrated success driving policy deployment, implementing Kaizen events, and driving cost out initiatives
Good collaboration and organizational skills and ability to prioritize
Demonstrated success driving cross-functional change
Excellent communication skills
Good computer skills (proficient with Microsoft Excel, Word, PowerPoint)
Solid understanding of ERP
Excellent problem-solving skills
Required Education:
Bachelor's degree in engineering, business, or supply chain
Travel:
5%
Benefits:
We offer a competitive compensation and a comprehensive benefit package that includes:
Paid vacation
Personal Day
Perfect Attendance Days
Group health, Rx, dental insurance coverage
Company paid life insurance
401(k) retirement plan
Flexible spending account
Generous employee discount
The compensation range provided in this job posting is a general guideline. When extending an offer, Stickley considers factors including but not limited to the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.
Stickley is an equal opportunity employer committed to diversity and inclusion.
Job Posted by ApplicantPro
Client Event Operations Manager
Senior operations manager job in Syracuse, NY
Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal , every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!
Job Description
Allied Universal is hiring a Client Event Operations Manager. In partnership with Branch and functional leadership, the Client Event Operations Manager is responsible for the day-to-day operations of administrative functions at a such as invoicing, scheduling, client relations, event management, compliance, and interviewing/selection for a dedicated client(s) for which the Client Event Operations Manager is responsible.
RESPONSIBILITIES:
Maintain future work schedules by only assigning appropriately trained personnel; implement and improve detailed tracking staff and their completed training and certifications; develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce
Act in an Event Management oversight capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations; develop and implement quality assurance programs; provide expert advice regarding resolution of any shortcomings
In partnership with Hiring Specialist and Recruiting team, maintain active involvement in the recruitment, interviewing, selecting, and training of new employees; participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager
Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.
Make independent decisions when assigning personnel to work schedules to match competencies to the specific post while balancing officer utilization to reduce non-billable overtime to meet specified business goals
Selection and placement of direct reports, delegate/direct work assignments and priorities, implement performance improvement and career development plans
Allotment of open work shifts to maximize event staff utilization and reduce non-billable expenses
Submission of procurement orders
Make productivity and cost reduction recommendations to management
Act as back up for Scheduling by creating, modifying, and managing, event schedules in ABI to ensure adequate coverage at all times.
Follow all company policies regarding timekeeping procedures, meal, and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy
Conduct disciplinary and counseling sessions with staff as needed in a proactive and professional manner in partnership with Human Resources as needed; ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution
Initiate termination procedures as needed for voluntary and involuntary separations; execute termination meetings as necessary and complete all follow up documentation according to company standards
Maintain high employee morale and low employee turnover through effective and proactive communications and timely problem resolution; ensure all hiring, counseling, disciplinary, and termination procedures are executed in a consistent manner
Ensure a smooth-running operation by enforcing event specific policies and procedures through proper communication and training; may utilize field training staff to assist in executing event/site training
QUALIFICATIONS:
High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Prior work experience as a team leader, preferably in event, customer, or protective services industry
Proven ability to influence key business partners
Ability to build strategic vision and drive organizational change
Strong organization and planning skill with the ability to work in and define ambiguity/gray areas
Advanced computer skills and proficiency
Strong inter-personal and networking skills with a strong ability to work in a team environment
Ability to multi-task, discerns patterns in detail
Excellent oral and written communication skills
Able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies
Planning and organizing
Proficiency with Microsoft Office and/or Google Applications
Problem solving skills
Coaching, mentoring, motivating skills
Active listening skills
Able to assess and evaluate situations effectively
Able to synthesize facts, concepts, principles
Able to identify critical issues quickly and accurately
Able to compile, sort, and interpret data
Research and investigation skills, able compile information into concise reports
Write informatively, clearly, and accurately
Setting and achieving goals
Teamwork skills
Negotiation skills
Forecasting; predicting skills
Attention to detail
PREFERRED QUALIFICATIONS:
Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
Bachelor's degree in protective service, business, or related field
Associate's degree (or 60 credits) in criminal justice with current or prior active military service
Previous verifiable event security experience
Previous verifiable private/corporate security experience
Working knowledge of ABI/WinTeam
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2025-1495732
Auto-ApplyAssociate Director, ADC Manufacturing Operations
Senior operations manager job in Syracuse, NY
Job Description
We are LOTTE BIOLOGICS! Delivering Therapies That Enable a Healthier World.
A new company, built on 80 years of tradition. We embody our core values of being Inspired by Science, Embracing Diversity, Fostering Talent, and Connecting Lives. Our mission is to be the most trusted partner in the industry, with high standards of quality and continuous innovation, to reliably deliver benefits for patients worldwide.
Position Summary
The Associate Director of Antibody Drug Conjugate (ADC) Manufacturing Operations is responsible for the oversight of all manufacturing operations within the mAb reduction, conjugation, and drug substance filling suites. Operating as a Contract Development and Manufacturing Organization (CDMO), this facility provides manufacturing services to external customers and internal programs, and the Associate Director will play a critical role in delivering high-quality, compliant, and timely production.
This individual will work in a collaborative, team-driven environment, ensuring smooth transfer of customer projects to GMP manufacturing. This role will lead process optimization, organizational development, and customer-facing operational strategies. This role is accountable for fostering a culture of safety, quality, efficiency, and continuous improvement, while actively engaging with clients and cross-functional teams to meet production goals.
Duties & Responsibilities
Oversee all ADC manufacturing operations within the CDMO facilities, collaborating with partners and customers, including: HSE, QA, F&E, Development (PD, MS&T, AS&T), to achieve manufacturing deliverables, such as yield optimization, COGs reduction, lean manufacturing, schedule adherence, and facility enhancements.
Provide coaching, mentoring, and professional development for manufacturing staff; regularly review performance, establish objectives and support succession planning.
Lead and manage project plans, budgets, personnel, and schedules for manufacturing and client-specific projects, ensuring alignment with CDMO deliverables and customer expectations.
Support tech transfer and manufacturing of ADCs and other bioconjugates for external clients, including material planning, batch record preparation, training, troubleshooting and deviation handling.
Lead commissioning, qualification and start-up activities (FAT/SAT/IQ/OQ/PQ), including protocol development, execution, troubleshooting, and change control, following cGMP and client-specific requirements.
Drive strong collaboration and communication across Manufacturing, Quality, Development (MS&T, AS&T, PD), and Product teams to ensure projects meet all timelines and client commitments.
Develop and lead a high-performance management team, directing recruitment, staffing and development of manufacturing personnel.
Invest in leadership development for current and future leaders through coaching, mentoring, and recognition programs.
Define and communicate operational strategy and objectives for the facility to meet site, corporate, and CDMO client goals.
Establish high performance and compliance standards aligned with regulatory requirements (FDA, EMA, etc.) and biologics manufacturing best practices.
Contribute to the development of the annual operating budget, manage resources to achieve financial objectives, and monitor operational performance.
Provide support for client audits, regulatory inspections, and risk assessments, ensuring CDMO and GMP compliance.
Stay current with emerging technologies, scientific advancements, and regulatory trends relevant to ADC manufacturing and CDMO operations.
Education & Experience
BS or MS degree in Biotechnology, Biochemical Engineering, Biochemistry, or related Life Science discipline with 10+ years of industry experience is required.
PhD in a relevant field (e.g., chemistry, organic chemistry) may be considered as equivalent experience.
Experience in Antibody Drug Conjugation within biotech/biopharma or CDMO operations is highly desirable.
Knowledge, Skills, Abilities
Experience with common downstream unit operations such as tangential flow filtration, dead-end filtration, and protein chromatography.
Strong working knowledge of cGMP practices, FDA/EMA compliance, OSHA requirements, and CDMO operational standards.
Proven leadership skills with a track record of managing both direct reports and cross-functional teams in a matrix environment.
Excellent verbal communication, documentation, and technical writing skills.
Demonstrated problem-solving skills under resource constraints and time pressure.
Experience leading in a customer-facing, project-driven CDMO environment is highly desirable.
Proven ability to coach, mentor, and develop team members.
Physical Demands
Regularly required to wear extensive gowning, including sterile coveralls, gloves, goggles, face shields, and respirators, in classified cleanroom and containment environments.
Ability to stand or walk for extended periods while overseeing operations on the manufacturing floor.
Infrequent unassisted lifting (up to 50 lbs.).
Role supports the potential of 24/7 operations but is not shift-based; occasional off-hour presence may be required to support manufacturing needs or critical events.
Work Environment
Position operates within a high-containment ADC manufacturing facility with controlled environments (ISO-classified cleanrooms).
Frequent entry into suites where hazardous and potent materials are handled, requiring adherence to strict safety and gowning protocols.
Work involves exposure to chemicals such as acids, caustics, solvents, and high-potency compounds, as well as high-temperature liquids and steam.
Appropriate PPE and aseptic techniques are mandatory to ensure personal and product safety.
Office and conference work is conducted in adjacent unclassified areas.
Supervisory Responsibilities
Will supervise a direct staff of 4-10 employees with department level managerial responsibilities.
Travel
The role may involve domestic and international travel, as required by business needs.
Target Bonus
18%
Work Location:
East Syracuse, NY
New York Pay Range$128,000-$179,000 USD
We are an Equal Employment Opportunity ("EEO") Employer.
We believe that women, people of color, veterans and LGBTQ communities must participate in the work we do, so we strongly encourage applications from people with these identities or who are members of underrepresented communities! If this is the work that you want to do, in a culture of inclusion and excellence with the goal of making our world to be a healthier place, then please apply today!
Associate Director, ADC Manufacturing Operations
Senior operations manager job in Syracuse, NY
We are LOTTE BIOLOGICS! Delivering Therapies That Enable a Healthier World.
A new company, built on 80 years of tradition. We embody our core values of being Inspired by Science, Embracing Diversity, Fostering Talent, and Connecting Lives. Our mission is to be the most trusted partner in the industry, with high standards of quality and continuous innovation, to reliably deliver benefits for patients worldwide.
Position Summary
The Associate Director of Antibody Drug Conjugate (ADC) Manufacturing Operations is responsible for the oversight of all manufacturing operations within the mAb reduction, conjugation, and drug substance filling suites. Operating as a Contract Development and Manufacturing Organization (CDMO), this facility provides manufacturing services to external customers and internal programs, and the Associate Director will play a critical role in delivering high-quality, compliant, and timely production.
This individual will work in a collaborative, team-driven environment, ensuring smooth transfer of customer projects to GMP manufacturing. This role will lead process optimization, organizational development, and customer-facing operational strategies. This role is accountable for fostering a culture of safety, quality, efficiency, and continuous improvement, while actively engaging with clients and cross-functional teams to meet production goals.
Duties & Responsibilities
Oversee all ADC manufacturing operations within the CDMO facilities, collaborating with partners and customers, including: HSE, QA, F&E, Development (PD, MS&T, AS&T), to achieve manufacturing deliverables, such as yield optimization, COGs reduction, lean manufacturing, schedule adherence, and facility enhancements.
Provide coaching, mentoring, and professional development for manufacturing staff; regularly review performance, establish objectives and support succession planning.
Lead and manage project plans, budgets, personnel, and schedules for manufacturing and client-specific projects, ensuring alignment with CDMO deliverables and customer expectations.
Support tech transfer and manufacturing of ADCs and other bioconjugates for external clients, including material planning, batch record preparation, training, troubleshooting and deviation handling.
Lead commissioning, qualification and start-up activities (FAT/SAT/IQ/OQ/PQ), including protocol development, execution, troubleshooting, and change control, following cGMP and client-specific requirements.
Drive strong collaboration and communication across Manufacturing, Quality, Development (MS&T, AS&T, PD), and Product teams to ensure projects meet all timelines and client commitments.
Develop and lead a high-performance management team, directing recruitment, staffing and development of manufacturing personnel.
Invest in leadership development for current and future leaders through coaching, mentoring, and recognition programs.
Define and communicate operational strategy and objectives for the facility to meet site, corporate, and CDMO client goals.
Establish high performance and compliance standards aligned with regulatory requirements (FDA, EMA, etc.) and biologics manufacturing best practices.
Contribute to the development of the annual operating budget, manage resources to achieve financial objectives, and monitor operational performance.
Provide support for client audits, regulatory inspections, and risk assessments, ensuring CDMO and GMP compliance.
Stay current with emerging technologies, scientific advancements, and regulatory trends relevant to ADC manufacturing and CDMO operations.
Education & Experience
BS or MS degree in Biotechnology, Biochemical Engineering, Biochemistry, or related Life Science discipline with 10+ years of industry experience is required.
PhD in a relevant field (e.g., chemistry, organic chemistry) may be considered as equivalent experience.
Experience in Antibody Drug Conjugation within biotech/biopharma or CDMO operations is highly desirable.
Knowledge, Skills, Abilities
Experience with common downstream unit operations such as tangential flow filtration, dead-end filtration, and protein chromatography.
Strong working knowledge of cGMP practices, FDA/EMA compliance, OSHA requirements, and CDMO operational standards.
Proven leadership skills with a track record of managing both direct reports and cross-functional teams in a matrix environment.
Excellent verbal communication, documentation, and technical writing skills.
Demonstrated problem-solving skills under resource constraints and time pressure.
Experience leading in a customer-facing, project-driven CDMO environment is highly desirable.
Proven ability to coach, mentor, and develop team members.
Physical Demands
Regularly required to wear extensive gowning, including sterile coveralls, gloves, goggles, face shields, and respirators, in classified cleanroom and containment environments.
Ability to stand or walk for extended periods while overseeing operations on the manufacturing floor.
Infrequent unassisted lifting (up to 50 lbs.).
Role supports the potential of 24/7 operations but is not shift-based; occasional off-hour presence may be required to support manufacturing needs or critical events.
Work Environment
Position operates within a high-containment ADC manufacturing facility with controlled environments (ISO-classified cleanrooms).
Frequent entry into suites where hazardous and potent materials are handled, requiring adherence to strict safety and gowning protocols.
Work involves exposure to chemicals such as acids, caustics, solvents, and high-potency compounds, as well as high-temperature liquids and steam.
Appropriate PPE and aseptic techniques are mandatory to ensure personal and product safety.
Office and conference work is conducted in adjacent unclassified areas.
Supervisory Responsibilities
Will supervise a direct staff of 4-10 employees with department level managerial responsibilities.
Travel
The role may involve domestic and international travel, as required by business needs.
Target Bonus
18%
Work Location:
East Syracuse, NY
New York Pay Range$128,000-$179,000 USD
We are an Equal Employment Opportunity (“EEO”) Employer.
We believe that women, people of color, veterans and LGBTQ communities must participate in the work we do, so we strongly encourage applications from people with these identities or who are members of underrepresented communities! If this is the work that you want to do, in a culture of inclusion and excellence with the goal of making our world to be a healthier place, then please apply today!
Auto-ApplySenior Manager, LM Operations
Senior operations manager job in East Syracuse, NY
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation for this role is 90k to 105k The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.
What your day-to-day will look like:
* Ensure compliance with specified contract metrics
* Maintain high standards for all operational activities
* Hire, train, develop and appraise staff effectively; develop a contractor base team
* Direct and guide front line management staff
* Manage contract drivers who are operating up to 7 days per week in multiple regional locations
* Build relationships with customers to ensure continuous operating improvements
* Oversee P&L
* Work with national sales team to facilitate new avenues of growth
At a minimum, you'll need:
* Bachelor's degree or equivalent related work or military experience
* 5 years of operations experience
* Experience with Microsoft Office (PowerPoint and Project)
It'd be great if you also have:
* Supervisory experience in a transportation/supply chain environment
* P&L experience
* Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees
* Excellent analytical, communication and time management skills
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
* Competitive pay
* Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
* 401(k) retirement plan with up to 5% company match
* Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
* Employee Assistance Program (EAP)
* Tuition reimbursement, adoption assistance
* Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
* Health Reimbursement Arrangement
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Community Operations Director - Region 2 (Market Cluster 2 - NY Community 3, 4, 5)
Senior operations manager job in Syracuse, NY
This role serves as a cross-functional operational leader, working collaboratively across the organization to define, optimize, and standardize business processes and operating procedures. It involves partnering with system end-users to design efficient workflows, implement cross-functional process improvements, and documenting operational policies. The role actively contributes to system and operational enhancement efforts by collaborating with Product, Technology, and Clinical leadership, ensuring technology is effectively leveraged to support business needs. It requires strong leadership, communication, and negotiation skills to influence operations across departments, foresee enterprise-level implications of changes, and manage risks and issues through resolution. With strong organizational and time management abilities, this individual provides operational expertise to market leadership, supports execution of P&L goals, and serves as a subject matter expert and guide to peers and teams across the enterprise.
Dyad partner to the CMD bringing together operational and clinical excellence to lead the community.
Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise
Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements
Document operational policies and procedures
Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise
Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology
Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments
Understand and foresee enterprise/company implications of subtle detail changes
Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders
Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines
Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership
Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers.
For P&L, remains consulted and informed and is responsible for executing against the goals and targets.
Job Requirements
Required Qualifications:
Education: Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred)
Experience: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills
Skills: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills.
Physical and Mental Requirements
- Ability to lift up to 20 lbs.
- Ability to stand/sit for extended periods.
- Visual acuity and fine motor skills.
- Ability to travel to locations as needed.
Travel: up to 25% required (overnight)
Work Environment: Hybrid
Pay Range:
$124,000-$195,300
Bonus: 20%
Sponsorship Statement
WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Pay Transparency Statement
Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws.
Drug Screening Requirement
As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Background Check Statement
Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations.
Equal Employment Opportunity (EEO) Statement
WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
Americans with Disabilities Act
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at ***********************
At-Will Employment Statement
Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract.
Disclaimer
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
Auto-ApplyDirector Cancer Operations
Senior operations manager job in Syracuse, NY
Key Responsibilities:
Operational Leadership
Oversee daily operations for all oncology service lines, ensuring efficiency, quality, and compliance.
Partner with physician directors and site leadership to manage workflow, staffing, and resource allocation across Radiation Oncology, Urologic Oncology, and Infusions.
Standardize operational processes and clinical pathways across all AMP cancer care sites.
Monitor key performance indicators related to patient access, throughput, quality, and satisfaction.
Ensure effective coordination between oncology services, urology practices, and ancillary departments.
Strategic and Program Development
Collaborate with the COO and physician leadership to develop and execute AMP's strategic vision for oncology services.
Identify and implement opportunities for growth, including new technologies, service line expansion, and partnerships.
Support program development in alignment with AMP's long-term objectives, including participation in clinical research and advancement of comprehensive cancer care initiatives.
Lead projects to improve integration of care delivery across AMP's multispecialty model.
Financial Management
Develop, monitor, and manage budgets for all oncology-related cost centers.
Analyze financial and operational data to identify trends, opportunities, and areas for improvement.
Collaborate with the finance team to ensure appropriate reimbursement, revenue integrity, and cost containment.
Support the COO and physician leadership in decision-making regarding capital investments and new service opportunities.
Quality, Compliance, and Accreditation
Ensure adherence to all regulatory and accreditation requirements, including but not limited to: ACHC, ACR/ ASTRO, QOPI, and NYS Department of Health.
Lead initiatives that drive quality improvement, safety, and patient experience outcomes.
Oversee documentation and data tracking for internal and external reporting requirements.
Partner with clinical and quality teams to maintain a culture of safety and continuous improvement.
Leadership and People Management
Provide direct leadership and support to oncology managers, clinical supervisors, and administrative staff.
Foster a culture of accountability, collaboration, and excellence in service delivery.
Mentor and develop team members to support succession planning and professional growth.
Collaborate with Human Resources to ensure recruitment, onboarding, and retention of high-performing staff.
Collaboration and Communication
Serve as the operational liaison between AMP oncology services, the COO, and the physician leadership team.
Communicate effectively with all stakeholders to ensure alignment of goals and transparency in operations.
Represent oncology operations at leadership meetings and participate in AMP-wide initiatives that promote integration and efficiency.
Partner closely with the Director of Practice Operations and other service line leaders to ensure seamless patient care coordination.
Qualifications:
Bachelor's degree in Healthcare Administration, Nursing, Business, or related field required; Master's degree (MHA, MBA, or related) preferred.
Minimum of 7 years of progressive leadership experience in oncology, cancer center management, or healthcare operations, preferably in a physician group or multi-site environment.
Proven ability to manage budgets, staff, and complex operations in a healthcare setting.
Strong understanding of oncology workflows, regulatory standards, and payer models.
Excellent leadership, communication, and problem-solving skills.
Core Competencies:
Strategic Leadership and Vision
Financial and Operational Acumen
Team Building and Staff Development
Regulatory and Compliance Knowledge
Patient-Centered Focus
Collaboration and Relationship Management
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
Salary Range:
Please note that the salary range for this position will vary based on experience level, education and geographical location.
$125,000.00 - $170,000.00 / year
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Auto-ApplyDirector of Total Rewards & People Operations
Senior operations manager job in Maryland, NY
Aspire Living & Learning is a mission-driven, non-profit organization dedicated to empowering neurodiverse individuals across New England and Maryland. Through innovative programs and compassionate services, we support people to live, learn, and work as independently as possible. Join a collaborative, values-based organization where your work directly impacts the lives of others.
The Director of Total Rewards & People Operations is Aspire's senior-most leader responsible for designing and advancing a competitive, equitable, and financially sustainable compensation strategy. This role leads organization-wide work on salary structures, pay equity, market benchmarking, incentive and recognition programs, and total rewards planning. In addition, the Director oversees HRIS, benefits, and compliance functions to ensure operational excellence across Aspire's people systems.
Working in close partnership with the Chief People & Culture Officer, this leader ensures Aspire's compensation philosophy is implemented consistently, transparently, and in support of employee attraction, retention, and engagement.
Key Responsibilities
Compensation Leadership
Serve as Aspire's subject-matter expert on compensation, advising the CPCO and executive team on pay strategy, market trends, and financial impact.
Lead the creation, implementation, and ongoing refinement of Aspire's compensation framework, including salary structures, career frameworks, job architecture, variable pay, and recognition programs.
Conduct annual and mid-year compensation reviews, ensuring competitive positioning, internal equity, and budget alignment.
Oversee pay equity audits and lead corrective action planning.
Partner with Finance to model costs, forecast future needs, and support long-range workforce planning.
Develop manager-friendly tools, guides, and training to improve compensation literacy across the organization.
Total Rewards Strategy
Develop and implement Aspire's total rewards philosophy in alignment with the organization's mission, values, and talent strategy.
Lead the design and administration of compensation programs, including salary structures, pay equity analysis, benchmarking, and market adjustments.
Partner with the Chief People & Culture Officer and Finance to analyze pay trends, affordability, and budget impact.
Evaluate benefits offerings for cost-effectiveness, competitiveness, and alignment with Aspire's culture and workforce needs.
Oversee the development of clear, employee-centered communications about Aspire's total rewards programs.
Benefits, Leave, and Compliance
Oversee the administration of employee benefits and leave programs, ensuring accuracy, compliance, and exceptional service delivery.
Manage relationships with brokers, vendors, and consultants; lead annual renewal and open enrollment processes.
Ensure compliance with all state and federal laws and regulations related to benefits, leaves, ACA, COBRA, and related filings.
Partner with the Benefits Committee to review plan performance, utilization trends, and cost-saving opportunities.
HRIS & People Data
Lead the administration and optimization of Aspire's HRIS (UKG) to ensure data accuracy, efficiency, and strong user experience.
Oversee system configurations, workflows, reporting, and upgrades.
Ensure HR data integrity and provide analytics to support strategic workforce planning, DEIB insights, and leadership reporting.
Collaborate with IT and Enabling Technology to advance automation and self-service functionality.
Operational Excellence & Leadership
Manage the People Operations team, including HRIS, benefits, and compliance staff, fostering growth, accountability, and cross-team collaboration.
Drive process improvement initiatives that streamline HR operations, enhance employee experience, and reduce administrative burden.
Partner with legal, finance, and payroll to ensure compliance, consistency, and accuracy in people-related data and policies.
Prepare and manage budgets, reports, and dashboards for People & Culture operations.
Serve as a trusted advisor to the Chief People & Culture Officer on data-driven decision-making related to pay, benefits, and workforce trends.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field required; advanced degree or HR certification preferred.
7+ years of progressive HR experience with at least 3 years in a leadership role.
Demonstrated experience managing HR operations, benefits, and HRIS, with growing expertise in compensation or total rewards.
Strong analytical and quantitative skills; ability to interpret and communicate complex data clearly.
Proven experience managing vendor relationships and leading cross-functional projects.
Proficiency in UKG or other major HRIS systems.
Deep knowledge of applicable state and federal employment and benefits laws.
Excellent interpersonal, communication, and leadership skills.
Strategic thinker who can balance operational precision with long-term vision.
Must have satisfactory background checks.
Valid driver's license and safe driving record.
Aspire Living & Learning seeks candidates who are located within our service footprint (Connecticut, Massachusetts, Maryland, New Hampshire, or Vermont).
Employees at Aspire enjoy working with a collaborative and dedicated team that values a culture of belonging and care. We take pride in offering a comprehensive benefits package to eligible employees, including:
Comprehensive Health, Dental, & Vision Insurance - Choose from multiple medical plans, with vision coverage included at no extra cost.
Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options - Use pre-tax dollars for medical and dependent care expenses.
Lifestyle Spending Accounts with JOON - Monthly funds for wellness, fitness, commuting, childcare, pet care, and more.
403(b) Retirement Plan with Employer Match - A 100% match on contributions up to 2% of your salary.
Generous Paid Time Off - Paid sick, personal, and vacation days, plus holidays.
Professional Growth Opportunities - Access to training, leadership and management courses, mentorship, and career advancement.
Employer-Paid Life & Disability Insurance, Employee Assistance Program (EAP), Telehealth Services and more!
Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Auto-ApplyDIRECTOR OF OPERATIONS - Travel locations- Massive Growth Opportunity!
Senior operations manager job in Syracuse, NY
Job Description
DIRECTOR OF OPERATIONS - MULTI-UNIT TRAVEL CENTER...MASSIVE GROWTH OPPORTUNITY!
FULL TIME
BINGHAMTON - LIVERPOOL - NORTH TONANADA - HAMBURG...
______________________________________________________________________
As the Director of Operations you will report directly to the COO/CFO and be responsible for ensuring the successful operation and growth of the division. This role is accountable for driving results, building and sustaining a high-performance culture, and developing strong leadership within the operations team. The Director of Operations oversees day-to-day operations, ensures compliance with company standards, and executes strategies to maximize profitability, operational excellence, and customer satisfaction. This is a highly hands-on position requiring consistent field engagement. The Director of Operations is expected to be in the field at least four (4) days per week, and work one (1) administrative day, while the initial first Circle K operation is open. In this role, you will also serve as the Super GM, responsible for the day-to-day management of the store until a replacement is hired and fully trained. Once the second operation is up and running, a 1-4 & as needed schedule will be implemented-one (1) administrative day and four (4) field days- with flexibility to adjust as needed based on workload and operational needs, along with weekend and holiday needs. Travel will also be required to additional development sites to gain familiarity with new markets, maintain a boots-on-the-ground presence, and support the successful launch of new stores.
JOB BENEFITS
Base Salary: $120,000.00
o Monthly Bonus Program: 15% Target, equivalent to $18,000.00 a year based on annual bonus program metrics
o New Store Opening Bonus: $2,000.00 per location opening
o Car Allowance: $8,000.00 per year, paid through payroll
o EZPass & Gas Card for business use
o Medical, Dental, Vision, Life Insurance, & Disability Packages Offered
o 401(K) o Teammate Assistance Fund
o Paid Vacation Time o Fun, Energetic Work Environment
Job Duties & Responsibilities
• Responsible for the overall success of the Convenience Store and Fuel Operations division.
• Prepare annual budgets, sales, and marketing plans to achieve targeted operating results and financial goals.
• Analyze financial performance to drive revenue growth, profitability, and maximum return on investment. Leverage technology platforms and distribution channels to expand market share.
• Ensure operational compliance with all company policies, procedures, and governmental regulations.
• Maintain a safe, secure, and compliant environment for guests, team members, and company assets through effective enforcement of safety practices, training, and communication. • Manage controllable costs, including labor, inventory, cash, repairs, and maintenance, to optimize financial performance.
• Develop and oversee fuel programs and strategies to achieve targeted margins in local marketplaces.
• Manage and execute merchandise programs for all convenience store operations, including vendor relationships and performance oversight.
• Build and maintain strong vendor relationships, evaluating performance and ensuring service quality.
• Provide leadership and direction to Store Managers (SM), assisting with recruiting, selection, onboarding, and employee development programs. Recruit, train, and retain associates to minimize turnover and develop future leaders within the organization.
**Title: Director of Operations:
Reports to: COO/CFO Department:
• Create and implement programs that enhance team member engagement, strengthen company culture, and align with brand service standards.
• Perform multiple tasks in a fast-paced, detail-oriented environment while maintaining a professional and supportive image.
• Perform additional duties and special projects as assigned.
REQUIREMENTS:
• Required to complete and pass the MSO Certified Trainer Program at a designated Circle K store operation in the NY State market, chosen by Circle K. Upon completion, will serve as the official Certified Circle K Operator for Briad, responsible for leading and training others through the program. • Minimum of 5 years of retail management experience, preferably in convenience store or fuel operations. • Demonstrated leadership ability with strong communication, organizational, and customer service skills. • Proficient in Microsoft Word, Excel, and PowerPoint. • Valid driver's license required.
COMPETENCIES REQUIRED:
• Professional, friendly, and outgoing demeanor; comfortable engaging with all customers and team members.
• Passion for delivering exceptional guest service. • Strong verbal and written communication skills (must read, write, and communicate at a professional level). Must be able to read, write, and communicate in English.
• Strong analytical and mathematical skills for budgeting and P&L management.
• Ability to work collaboratively within a team and accept feedback constructively.
• Adaptable to changing demands and able to assume new responsibilities as directed by senior leadership.
• Demonstrated ability to lead inclusively and foster a culture of respect.
• Proficient computer skills, including use of standard business applications.
• Ability to manage guest expectations and maintain service excellence.
• Commitment to maintaining company appearance and hygiene standards.
• Physical requirements include: o Ability to lift, move, carry, push, or pull up to 50 pounds. o Ability to stand or walk for 5-8 hours per shift. o Frequent use of arms, wrists, and hands for extended periods (reaching, lifting, wiping, etc.). o Ability to bend, twist, stoop, and reach overhead or below the knees. o Ability to see, hear, speak clearly, and operate necessary equipment.
• Must be able to work nights, weekends, and holidays as required.
• Must meet all attendance and punctuality requirements.
District Manager - PVI Therapies - Syracuse, NY
Senior operations manager job in Syracuse, NY
The District Manager's primary duty is to sell medical devices and related equipment and services to physicians, hospitals, and outpatient facilities by establishing relationships with these health care providers. The District Manager will be customarily and regularly away from Cook's place of business in performing job functions and duties.
The Peripheral Intervention division of Cook Medical focuses on device technology that addresses broad cardiovascular applications, including treatment of peripheral arterial disease and pulmonary embolism prevention.
Product line includes standard and specialty wire guides, angiographic and therapeutic catheters, introducers, angioplasty balloons, balloon expandable and self-expanding peripheral stents, drug-eluting peripheral stents, and vena cava filters.
For more information about Cook Medical, visit *******************
Responsibilities
• Develop new business and expands existing business
• Develop, maintain and execute an annual business plan for the
territory
• Meet and exceed projected sales goals
• Participate in national, state, and regional sales exhibits
• Maintain timely expense reports
• Keep current on the managed health care environment
• Educate customers, through conversations, presentations/in-services
and literature
• Must travel overnight as needed
• Must work and interact effectively and professionally with and for others
throughout various levels of the global organization
• Must strictly adhere to safety requirements
• Maintain regular and punctual attendance
• Must maintain company quality and quantity standards
• Must have effective oral and written communication skills
• Excellent problem solving skills and ability to work in collaborative and
independent work situations and environments with minimal supervision
• Ability to remain calm and receptive in fast paced situations
Qualifications
Minimum Work Experience/Educational Requirements:
• Bachelor's degree in a related field preferred; or experience of
such kind and amount as to provide a comparable background
• Knowledge of Microsoft software, e.g. Word, Excel, PowerPoint
• Experience in problem solving
• Experience in working independently with little direct supervision
Physical Requirements/Work Environment:
• Subject to reasonable accommodation requirements under the ADA, must be
(a) physically capable of operating a motor vehicle on a regular basis, (b) a
holder of a valid driver's license, and (c) in good standing to legally operate a
motor vehicle
• Frequently lift product sample cases, weighing between 20 and 50 lbs.
• Occasionally required to stand for extended periods
• Sit for extended periods, utilize close visual acuity for working with
computers, etc.
• Work under general office environmental conditions
• Occasionally required to stand; walk and stoop, kneel or crouch
Auto-ApplyDirector Physician Practice Operations CMH
Senior operations manager job in Norwich, NY
Position OverviewThe Director of Physician Practice Operations is responsible for the workflow and performance of the Primary Care and Specialty Care Division to achieve expert care, excellent customer service and maximal physician/staff productivity. This individual works closely with CMH Senior Leadership regarding strategic planning, development, continuous quality improvement and financial/budget reporting and monitoring.
Primary Department, Division, or Unit:
Physician Services, UHS Chenango Memorial Hospital
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$52.69 - $79.04 per hour, depending on experience
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Job Responsibilities
Assumes overall responsibility for division employee management and staffing. This includes determining staffing standards based on patient care needs, patient flow, procedures and other clinical needs; interviewing, selecting and hiring new employees; ensuring compliance with state and federal requirements for clinical and non-clinical staff; and evaluating staff performance, developing standards and ensuring basic competencies for all staff.
Develops policies and procedures for division functions, establishes leadership credibility and a strong presence in the division, and sets expectations and model behaviors that demonstrate service excellence to staff and focus on the patient as a primary customer.
Identifies potential problem areas, develops a system for objectively monitoring performance, and creatively seeks solutions to foster quality improvement. This consists of continuously optimizing staff roles and responsibilities to meet performance goals, developing and maintaining an open effective line of communication with providers and clinical staff and supporting change management.
Develops and optimizes the physician templates for appropriate patient scheduling, coordinates space and room assignments for providers, supports and facilitates the referral management process, and develops protocols to improve care for urgent patient problems, as well as developing protocols and creating standards for patient/provider phone calls.
Creates a system for monitoring clinic utilization, workload vs. billing, and individual physician provider productivity on a monthly basis. Works with the Business Office to refine and monitor billing. Acts as a resource to physicians, clinical staff and business office staff regarding coding questions; provides regular in-services to physicians and clinical staff. Provides random chart audits for providers to ensure coding accuracy.
Education/Experience
Minimum Required:
Bachelor's Degree in Health Care Administration or Business Administration or equivalent
Five (5) years of experience in a health care setting including involvement with physicians, community, program planning and implementation, and operations
Management level experience in a clinical or hospital setting
Preferred:
Master's Degree in Health Care Administration or Business Administration or equivalent
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Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
Auto-ApplyDistrict Manager
Senior operations manager job in Liverpool, NY
District Manager - Steer Success with Take 5 Oil Change!
Ready to take the wheel and lead multiple locations to victory? At Take 5 Oil Change, we're seeking a dynamic District Manager to drive our Fastest Oil Change on the Planet across a network of shops in your district! If you're a passionate leader with a knack for operations, customer service, and team development, this is your chance to make a big impact with a
company that's been delivering hassle-free oil changes for over 35 years. Join Take 5 and accelerate your career!
Why Join Take 5 as a District Manager?:
You will earn competitive pay, paid weekly,
PLUS
you will have bonus opportunities
Medical, Dental, Vision & Life Insurance for all full-time employees
Flexible Schedule - Balance your work & personal commitments
Free Take 5 Uniform
401(k) with a company match, once eligible
Paid Time Off, once eligible
Free Oil Changes - Employees receive free oil changes for their personal vehicle
On-the-job training - Paid training and development opportunities - beneficial for those without prior experience in automotive service
Enrolled into MemberDeals - Special Discounts on Memberships, Entertainment & Travel
Career Advancement Opportunities - as we promote from within - We are a Take 5 franchisee with over 50 Locations in New York, Pennsylvania & Florida combined - & coming soon Puerto Rico! - Grow with Us!
Community Impact: Support meaningful causes through in-shop fundraisers benefiting Children's Hospitals and Veteran organizations.
Leadership Opportunity: Oversee multiple locations, mentor managers, and shape the success of your district with your vision and expertise.
What You'll Do:
As a District Manager, you'll be the driving force behind the success of multiple Take 5 locations, ensuring top-tier customer service, operational excellence, and revenue growth. Your key responsibilities include:
Overseeing Operations: Manage multiple shops to ensure they meet and exceed customer service, operational, and revenue goals.
Leading Teams: Mentor and develop location managers and staff, fostering a positive, high-energy work environment while ensuring well-trained teams deliver exceptional service.
Ensuring Consistency: Implement and enforce standard operating procedures to maintain quality and efficiency across all locations.
Driving Growth: Develop marketing strategies to boost customer traffic, build fleet accounts, and increase revenue.
Monitoring Performance: Conduct regular audits to ensure compliance with company standards and regulations, and analyze financial data to create action plans for improved profitability.
Staying Compliant: Ensure all locations adhere to local, state, and federal industry regulations.
The Basics: Performing oil changes, filter replacements, fluid top-offs, coolant exchanges, and differential services with speed and precision.
What We're Looking For:
A high-octane leader with strong communication, interpersonal, and organizational skills.
Experience in district or multi-unit management (in the automotive or related industry preferred) and a knack for motivating teams.
Proven ability to hit revenue targets and operational goals.
Ability to analyze financial data and develop strategies for improvement.
Familiarity with industry regulations and a willingness to travel within (and occasionally outside) the district and for the 2 weeks of training in Charlotte N.C. upon hire.
A passion for creating a positive work environment and delivering outstanding customer experiences.
Ability to obtain a State-Issued Inspector's License (where applicable).
Comfort maneuvering in a 3' deep pit to work safely under cars and lifting up to 50 pounds.
Ability to walk, stand, bend, and work in hot/cold weather conditions.
Strong attention to detail and awareness of your surroundings.
Valid driver's license and reliable transportation.
Ability to pass a pre-employment background check.
Work Environment: This role keeps you on the move, visiting multiple locations in a fast-paced, customer-driven industry. You'll need to be ready for travel, dynamic
challenges, and hands-on leadership!
Physical Demands
Comfort standing for extended periods and lifting up to 50 pounds.
Multitasking, bending/reaching, repetitive & fast-paced movement.
Job Type: Full-time - 8-10 hour shifts, weekend availability, some holidays
Ready to Lead the Charge? If you're fired up to lead a network of shops, inspire teams, and drive success with Take 5 Oil Change, apply now to become a District Manager! Let's put your leadership skills in the fast lane and make every customer leave with a smile!
Check Us Out at: To see all openings and locations and to apply, go to:
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We are an Equal Opportunity Employer: We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law.
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Employee discount
401(k) matching
401(k)
Director of Operations
Senior operations manager job in New Berlin, NY
Do you want to work for a World Class Artist Materials Manufacturer?
Leave “corporate” behind and unlock your passion for ingenuity in a mission-based, creative culture where doing well and doing good are one and the same. Golden Artist Colors is a world-class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world-class brands of professional artist paints and by supporting the arts with partners who share our values and mission.
Who are we?
Golden Artist Colors is a manufacturer of art materials revered by professional and aspiring artists across the globe. Employee-owned and based in Central NY, the company's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. We prize the opportunity to support community engagement by employing the best employees dedicated to safety, quality, and long-term service.
Our portfolio includes the well-established GOLDEN Artist Acrylics brand, which has set the standard for professional quality acrylic paints since 1980. We maintain the Williamsburg Artist Oils brand, which was acquired in 2010. QoR Artist Watercolors were created by GOLDEN in 2014, and most recently PanPastel Artist Pastels and Sofft Tools were acquired by GOLDEN in 2022. Our portfolio also includes Golden Paintworks, a division focused on specialty architectural products.
Golden Artist Colors is seeking a:
Position Title: Director of Operations
Location: New Berlin
Supervisor: CEO/President
Department: Operations
Responsibilities:
Lead the Manufacturing Operations team assuring a safe work environment, quality products produced and optimum service and delivery to our customers. Ensure proper staffing and training levels for optimal functioning of Operations; facilitate implementation of quality/lean manufacturing strategies; work with operations staff in solving problems and identifying opportunities for improving efficiencies; prepare and manage the operational and capital budgets assuring alignment with strategic objectives
Job Duties
Serve as a member of the SLT in directing the ongoing operations; developing long-range strategies for the organization, as well as short-term operational strategies.
With members of the Operations staff, develop projects and budgets to align operational objectives with overall corporate strategies.
Work with Operations staff in developing strategic projects, meant to create efficiencies, establish and measure metrics and milestones.
Work in concert with the Safety and Compliance Department in implementing new processes and procedures in the Operations area to achieve increased efficiencies and resulting cost savings.
Ensure proper staffing and training in all areas of Operations for optimum productivity and efficiency.
Work with operations staff in developing, tracking, and modifying meaningful metrics to track the success of Operations in meeting customer requirements.
Work with all areas of the organization in ensuring successful product launches and serve as a member of the new product development team.
Perform other duties as required by management
Requirements:
Education Required:
Minimum of a Bachelors Degree in Manufacturing Engineering, Management, or a related field, MBA is preferred.
Experience Desired:
How much:
Minimum of 5 years management experience in a manufacturing environment at the senior management level.
Type experience:
High level project management, managing line employees and supervisors, team based problem solving and planning.
Our extensive benefits package includes:
Employee Stock Ownership Plan (ESOP).
Medical, Dental, and Vision Insurance
401(k) with Employer match
No-cost Life Insurance and Long-Term Disability Benefits
Paid Holidays and Time Off
Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries.
Wellness Reimbursement Program
Continuing Education Reimbursement
Child Care Reimbursement
Paid Community Service Hours
Employee Discount on Product
Employee assistance program
Referral Bonus program
EEO: Golden Artist Colors is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
Auto-ApplyOperations Manager
Senior operations manager job in East Syracuse, NY
Apply Description
Kinsley Power Systems, a family-owned business, has led the generator industry in service, sales, and rentals for 60 years. We're committed to exceeding customer expectations in a workplace that's enjoyable and rewarding. If you're seeking a growing company that upholds strong family values, fosters a great culture, values your hard work, and offers growth opportunities, look no further-join our Kinsley family!
We're seeking an Operations Manager to lead our branch operations, drive performance, and deliver exceptional service. This role offers the opportunity to oversee service operations, manage a talented team, and directly impact customer satisfaction and branch profitability.
Key Responsibilities:
Lead and manage all operational functions for assigned branch(es), including Field Service Technicians and support staff.
Hire, train, coach, and develop team members to ensure high performance and engagement.
Oversee branch facilities, ensuring compliance with OSHA and internal safety standards.
Develop and execute annual business and financial plans in alignment with company goals.
Own and manage full P&L responsibilities for your branch(es).
Ensure excellence in service delivery including scheduling, dispatching, billing, and warranty processing.
Continuously improve workflows and drive efficiency, productivity, and adherence to company policies.
Use data and reporting to identify and resolve operational issues, ensuring quality and profitability.
Manage after-hours emergency services, ensuring readiness and responsiveness.
Oversee branch fleet operations and maintenance.
Support and scale service growth by recommending staffing needs and operational strategies.
Implement and maintain formal operational processes and best practices.
Evaluate office procedures, schedules, and workflows to optimize performance.
Support company-wide policy development, strategic planning, and performance improvement initiatives.
Provide reporting and analysis to support decision-making.
Act as a key member of the company's emergency response team as needed.
Preferred Experience:
Proven experience managing multi-functional service operations
Strong leadership skills with a track record of team development and performance management
P&L and budget management experience
Knowledge of operational best practices, compliance standards, and safety regulations
Ability to thrive in a fast-paced, customer-focused environment
Analytical mindset with a continuous improvement focus
Why You'll Love Working at Kinsley:
A close-knit, family-first company culture
A 60-year legacy of leadership in the power systems industry
Opportunities for growth and advancement
A supportive, team-oriented environment
Ongoing investment in your professional development
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
District Manager (Syracuse Area)
Senior operations manager job in Syracuse, NY
Growing Hospitality Company seeking high volume QSR District Manager
Title: District Manager Status: Full-time, Exempt Location: Syracuse, NY region.
Within our organization we know that its our people who make us great. That's why we believe in hiring only the best talent hose individuals truly committed to delivering exceptional customer service and satisfaction.
We invest in our employees by training and developing them for the wonderful growth opportunities we provide throughout the company. If you have the energy and ambition to develop a career without limits, and if you are willing to give our customers value, quality, and the best possible service, then you are at the right company!
As a District Manager, for our growing company you will enjoy:
Plenty of work-related perks such as company health benefits, 401k with employer match, provided uniforms, meal discounts, and advancement opportunities. An excellent support network, and promotion from within. The opportunity to oversee several million-dollar plus store locations. A defined career ladder for those who pursue a long-term career within a growing QSR organization.
Overseeing operations for five to eight store units, you'll be responsible for coordinating the activities and developing the professional abilities of unit management staff. We'll rely on you to ensure that all business processes are enforced in regard to financial controls, operations metrics and standards, policies and procedures, and ensuring a positive dining experience for our customers. You will also represent the company in community affairs and participate in Director of Area Operations' initiatives.
Qualifications:
At least five (5) years of restaurant experience and a minimum of four (4) years as a multi-unit or district manager, overseeing 4 or more restaurants.
Strong PC skills
Strong people management skills
Willing to work with HR on employee compliance and payroll requirements and issues and have some awareness of DOL regulations
Ability to travel within your defined district
Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment
Solid talent- and performance-management skills
Requirements:
Capability to stand for extended periods of time
Ability to travel 75% of the time to all the restaurants in their market, or other locations as needed (with company vehicle)
Knowledge of and ability to use general restaurant equipment, systems and software
Proficiency with computer software and have the flexibility to learn new software programs as needed
Able to recognize talent, and continuously train and develop his teams into manager roles
Ability to learn, apply and train others on their teams on all company policies and required legal procedures
Ability to recognize incidents requiring escalation to HR and able to collaborate closely with them on investigations
Clean driving record
Our franchise group is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
Branch Manager - Central New York Region
Senior operations manager job in Syracuse, NY
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! ABOUT THE TEAM To lead a retail banking branch team to deliver our mission to benefit every member, every time, every day. Responsible for in-branch member experience, team member development, branch operations, and achievement of team performance. Provide outstanding member service and dynamic leadership, while creating a productive and engaging work environment.
This role will be assigned to one of our branches within our Central New York Region which includes our Midler Ave, Cicero, Dey's & South Crouse Branch locations.
WHAT YOU'LL DO
* Bring Broadview's mission to life, ensuring member experience is second to none
* Model and coach branch team on deepening member relationships, member advocacy, and business development
* Build relationships with commercial clients, partnering with Commercial Lending and Business Development
* Collaborate with other departments and CUSOs on delivery of exceptional concierge member service
* Advance employee development and succession planning through regular performance appraisals, feedback, and by creating individual development plans
* Ensure ongoing training and development of staff through direct observations, meetings, reviewing dashboards, development plan progress, goals, and overall performance to yield strong individual and team results
* Maintain knowledge of all current Credit Union products, services, policies, procedures, and NCUA regulations
* Achieve branch operational objectives and take accountability for the team's compliance with all Credit Union policies, procedures, and audits
* Monitor internal and external building and grounds maintenance to ensure positive and safe member and staff experience
* Assist in the recovery and restoration of tasks assigned in a disaster recovery situation, as well as regular disaster recovery testing
* Establish, model, and lead a positive presence within the community by delivering the Broadview brand with every member interaction, including any community/volunteer events, committees, and council representation
LET'S TALK IF YOU
* Have an Associate degree in Business or related field preferred and a minimum of three years of Branch Management experience, or equivalent combination of experience and education
* Have a minimum of three years' service experience with proven results
* Are an enthusiastic leader with proven record of success in a leadership role
* Have strong organizational and multi-tasking skills
* Have effective interpersonal, verbal, written, and auditory communication skills
* Have the ability to adapt to change, and think strategically
* Are flexible to work out of any location at any time, based on business needs
* Are able to lift at least 10 pounds and stand for long periods of time
Compensation: $72,000 - $88,400, plus a competitive benefits package
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.
Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************
Auto-ApplyOperations Manager
Senior operations manager job in Syracuse, NY
Job Description
Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.
WonderWorks Destiny is looking for an Operations Manager to join our team! Our Operations Managers ensure exceptional guest service and smooth operations across all departments, from admissions to laser tag! Operations Managers create WONDERful experiences by leading teams, maintaining a safe and clean environment, and resolving guest and team member issues efficiently.
Responsibilities:
Provide exceptional customer service in a timely and responsive manner including responding to guest complaints and team member issues
Direct and supervise employees in all departments including admissions, retail, food & beverage, exhibits, laser tag, ropes, etc.
Frequently walk through the building to ensure operations are running smoothly
Prepare work schedules for team members to be sure staffing levels coordinate with daily projected sales
Supervise team members, from interviewing to recognition to counseling to exits
Ensure the facility maintains a safe and clean environment for all team members and guests
Manage inventory, stock, and reorder food and merchandise as needed for business to run smoothly
Perform other duties as assigned
Qualifications:
Proven Microsoft Office Suite skills (Excel, Outlook, Word, etc.)
Ability to work any shift including nights, weekends, holidays, and weather conditions
Cash-handling experience and basic mathematical skills, as needed to make change
Ability to comprehend written and verbal communication
Ability to multi-task, work independently, and make reasonable & ethical decisions quickly within a fast-paced environment
2+ years of Operations Management in Guest Services, Retail, and Food & Beverage experience required to allow for optimal success
2+ years of experience supervising/leading a team
Previous management experience in an attraction, theme park, or high-volume entertainment venue environment is preferred
Ability to climb, bend, kneel, stoop, stand, and walk throughout the work area for prolonged periods
Ability to lift and/or move up to 50 pounds
Job Types: Full-time
WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. On-the-job training is provided upon joining. Regular attendance is required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!
Job Type: Full-time
Pay: From $20.00 per hour
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