Senior operations manager jobs in Wichita, KS - 190 jobs
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Career Day in Wichita, KS!
Community Choice Financial Family of Brands 4.4
Senior operations manager job in Wichita, KS
Your Opportunity:
Join us for Career Day in Wichita, KS! Thursday, January 8th
Thursday, January 22nd 10:00am-6:00pm
Speedy Cash
3133 E. Douglas AveWichita, Kansas 67211United States
**************
Join a company that fuels your drive with real opportunities for professional and financial growth.
Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most.
Explore your potential with a company that values what you bring to the table.
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience.
Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments.
Thrive in the Community - Participate in in-store and community events and external marketing.
Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience.
Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.
*See specific job listings for more details on essential functions by position.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$30k-41k yearly est. Auto-Apply 3d ago
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Store Sales Manager
Mattress Firm 4.4
Senior operations manager job in Wichita, KS
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:
Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.
Is your current job a nightmare? Make it a dream job at Mattress Firm !
Join Mattress Firm
and have the job of your dreams!
Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.
Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job-achieve your financial dreams with uncapped commissions and a 401(k) match.
Job Details:
The Store Manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supporting the omni-channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success.
New Hire Onboarding and Team Building
Conduct one-on-one meetings to gain a deep understanding of your team's motivations. and personal/ professional aspirations. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.
Workforce Management
Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
Ensure company policies, including appearance and functionality standards, and state regulations are followed.
Professional communication and representation of Company brand in all internal and external interactions.
Follow Company procedures for product transfers to ensure proper documentation of inventory.
Ability to plan strategically.
Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes.
Talent Development
Provide technical and product knowledge information to associates and customers, serve as subject matter expert
Analyze company provided reporting and identifying skill gaps to address through coaching.
Business Operations and Acumen
Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
Ensure store execution of product merchandising, marketing and POP standards.
Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales.
Ensure timely opening and closing procedures.
Manage stock inventory levels for assigned store.
Review merchandise flow for assigned store, ensuring accurate stock.
Follow all Company procedures on cash handling including acceptance of payment and deposit processes.
Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
Ability to stand or sit for 8+ hours at a time.
Execute company initiatives and any other activities requested by the supervisor.
Maintain awareness of competition, advertisements and services offered, develop strategies to counter.
Conduct store level inventory process and research any discrepancies. Partner with leadership and corporate partners as needed.
Lift, push or pull 50+ pounds.
Benefits Included:
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Compensation:
Competitive Pay Range of $70,000 - $90,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.
*Pay amount does not guarantee employment for any particular time.
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
EOE/Vet/Disability
Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 02/09/2026.
Applicants for Philadelphia Jobs
Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. Please click the following link for further information about your rights: *************************************************************** Please also note that any consideration of a criminal background check after a conditional offer of employment is made will be an individualized assessment based on your specific record and the duties and requirements of the specific job.
Diverse Candidates are Encouraged to Apply.
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
$27k-35k yearly est. Auto-Apply 3d ago
Salon Manager
Regis Haircare Corporation
Senior operations manager job in Wichita, KS
WHAT WE OFFER
If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for.
WHAT YOU'LL DO
You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success.
Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business.
You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest.
You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment.
You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism.
WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS
You lead by example, are customer service at your core, and can resolve challenges with professionalism.
You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind.
You have a current cosmetology or barber license as required by state/provincial regulations.
You can and want to work a flexible schedule, including evenings and weekends.
You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
You need to know how to read, write, and do basic math.
You need to be available to travel to mandatory meetings and training sessions, including overnight travel.
PHYSICAL REQUIREMENTS
You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus.
If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals.
DISCLAIMER:
"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
$31k-46k yearly est. 8d ago
Salon Manager
Smart Style
Senior operations manager job in Wichita, KS
WHAT WE OFFER
If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for.
WHAT YOU'LL DO
You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success.
Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business.
You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest.
You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment.
You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism.
WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS
You lead by example, are customer service at your core, and can resolve challenges with professionalism.
You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind.
You have a current cosmetology or barber license as required by state/provincial regulations.
You can and want to work a flexible schedule, including evenings and weekends.
You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
You need to know how to read, write, and do basic math.
You need to be available to travel to mandatory meetings and training sessions, including overnight travel.
PHYSICAL REQUIREMENTS
You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus.
If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals.
DISCLAIMER:
"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
$31k-46k yearly est. 1d ago
Petco Store General Manager
Petco 4.1
Senior operations manager job in Derby, KS
Create a healthier, brighter future for pets, pet parents and people!
Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Create a professional environment that inspires and encourages the growth and engagement of partners.
Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
Responsible for all partner performance management in the Pet Care Center.
Demonstrate and support a continuous improvement and growth mindset.
Performance
Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
Ensures the proper health, appearance, welfare, and proper handling of all animals.
Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
Other Essential Duties
MODEL INSPIRING LEADERSHIP . Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE . Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
#LI-MV1
Education and Experience
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
Excellence in communication and computer skills are also required.
Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
A working knowledge of general business practices is highly desirable, as are strong organizational skills.
A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. xevrcyc
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda .
$28k-37k yearly est. 1d ago
Vice President of Retail Banking Operations
Top Notch Personnel 3.6
Senior operations manager job in Wichita, KS
Direct Hire
Drive Operational Excellence and Lead a High-Performing Team!
Are you passionate about creating efficient systems and empowering teams to deliver exceptional service? We're seeking a visionary leader to oversee retail banking operations, ensuring compliance, optimizing processes, and supporting scalable growth. This is your opportunity to make a lasting impact and move our organization forward.
What You'll Do
Design, maintain, and refine Standard Operating Procedures (SOPs) to guarantee accuracy, consistency, and operational efficiency across all branches
Oversee branch systems and functionality, including teller platforms, cash ordering, balancing, and reconciliation
Continuously analyze workflows to identify opportunities for improvement, reduce costs, and strengthen operational integrity
Ensure strict compliance with regulatory requirements, internal policies, and control standards
Act as the primary liaison with Compliance, Audit, and Risk Management, coordinating audits and ensuring timely resolution of findings
Serve as the escalation point for branch operational concerns, providing solutions that keep teams focused on customer service
Manage the helpdesk/ticketing system, prioritizing and tracking requests for efficient resolution
Collaborate with IT, Compliance, and Retail Services to troubleshoot systemic issues and implement preventive measures
Partner with the Training Supervisor to deliver comprehensive instruction on operational procedures, systems, and compliance standards
Recommend updates to training materials, user guides, and refresher programs to promote accuracy and confidence
Oversee vendor relationships supporting retail operations
Monitor vendor performance and contractual compliance, ensuring value, security, and efficiency
Maintain adherence to company policies and applicable laws, including the Bank Secrecy Act, Patriot Act, and OFAC
What We're Looking For
Experience: 5+ years in retail banking operations or branch management
Proven expertise in compliance, risk management, and operational systems
Leadership Style: Approachable, collaborative, and committed to driving progress by leading an outstanding team
Education & Skills
Bachelor's degree in Business, Finance, or related field (preferred)
Strong analytical, problem-solving, and communication skills
Ability to lead and influence cross-functional teams
Proficiency in banking systems and vendor management
Deep understanding of regulatory requirements
Why Join Us
Play a pivotal role in shaping the future of retail banking
Work in a culture that values innovation and continuous improvement
Make a measurable impact on growth and service delivery
Ready to lead with purpose and inspire change? Apply today and join us in building a stronger, smarter retail banking experience!
$94k-136k yearly est. 2d ago
Operations Director
Onemci
Senior operations manager job in Wichita, KS
LOCATION Wichita, KS JOB TYPE Full-Time PAY TYPES Salary SALARY Commensurate POSITION OVERVIEW
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you.
We're looking for a proven leader who thrives on building high-performing teams, managing complex operations, and delivering exceptional customer experiences no matter the industry.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
Key Responsibilities:
Lead, mentor, and motivate managers, supervisors, and frontline staff to consistently exceed operational targets.
Oversee budgets, P&L, and resource allocation to maximize site performance and profitability.
Champion a culture of accountability, collaboration, and service excellence.
Direct all site operations, ensuring efficiency, compliance, and exceptional outcomes.
Introduce and manage process improvements that boost productivity and elevate the customer experience.
Build and maintain strong relationships with clients, stakeholders, and community partners.
Manage quality assurance, productivity metrics, and workforce planning.
Design and execute strategic sales initiatives aligned with company goals.
Monitor and optimize KPIs, SLAs, and operational policies for peak performance.
Set and manage sales forecasts and performance objectives.
Establish best practices to maintain market competitiveness.
Develop strategies to ensure outstanding customer satisfaction across all interactions.
Conduct market research and competitor benchmarking to guide operational decisions.
Prepare performance reports and analyze sales trends to drive continuous improvement.
Foster a high-performance, engaged, and motivated team environment.
Oversee payroll accuracy and timely processing.
Manage building operations, including maintenance and site security.
Partner with corporate leadership to deliver strategic initiatives.
Perform additional duties as required.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Proven senior leadership experience in BPO
(preferred)
, or in hospitality, retail, construction, logistics, manufacturing, or other large-scale operational environments.
Demonstrated success in leading teams of 100+ in fast-paced, results-driven settings.
Strong commercial and financial acumen, including P&L management.
Exceptional communication, decision-making, and problem-solving abilities.
Skilled at navigating change and adapting strategies to drive growth and performance.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$62k-117k yearly est. Auto-Apply 60d+ ago
LOGISTICS/SR OPERATIONS MANAGER III
Dillons 4.2
Senior operations manager job in Goddard, KS
Provide leadership and direction to ensure performance in the site's day to day operations, processes, and systems. Directly support the general manager of a highly complex distribution operation regarding all facets of site safety, productivity, and associate engagement to drive operating efficiency and customer satisfaction. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- Associate Degree business related field or equivalent work experience
- 3+ years supervision experience in distribution or manufacturing
- Proficient in Microsoft Office
- Proven ability to lead, train and motivate a team and ability to develop others
- Demonstrated ability to work collaboratively with stakeholders and peers
- Strong follow-up and accountability skills
- Strong critical thinking skills, attention to detail and ability to draw conclusions
- Excellent oral/written communication skills
Desired
- Bachelor's Degree
- Any experience managing both union and non-union associates
- 5+ years distribution or manufacturing experience- Oversee all activities related to daily operations and aligning the business, people and safety practices to achieve key metrics in sites of high-level complexity
- Act as site leader in his/her absence and lead other department heads in problem solving through collaborative efforts
- Ensure proper and safe work methods are utilized while following operation standards and maximizing productivity/performance
- Follow established programs, policies and practices to produce and/or distribute safe, quality foods and other merchandise that meet regulatory and company requirements
- Monitor and meet all order accuracy requirements, maintaining a Full, Fresh and Friendly mindset that focuses on quality receiving and shipping of orders
- Understand how current technologies, regulations and vendor/supplier dynamics are impacting the business
- Manage, plan and control operating costs and facility budgets
- Manage the workforce to meet site business objectives
- Support collaboration with retail partners to improve service
- Travel as needed across the Kroger network
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
$93k-128k yearly est. 6d ago
CMM Operator - 1st Shift
Omni Aerospace 4.5
Senior operations manager job in Wichita, KS
Omni Aerospace is a leading aerospace manufacturer and aircraft parts supplier. We are a precision manufacturer and distributor of Machined, Electrical and Electro-Mechanical Components and systems. Omni Aerospace is seeking an experienced Quality CMM Operator to join our team. If you want to be a part of a growing organization and have the experience we are looking for, we strongly encourage you to apply today. This position works Monday through Friday, from 7am to 3:30pm, overtime as needed.
Essential Duties and Responsibilities:
Performs receiving, in-process, and final inspections of complex components and assemblies using inspection equipment such as micrometers, calipers, optical comparators, indicators, surface plate, etc.
Ensures compliance with all associated quality procedures, control plans and quality management system requirements
Performs First Article Inspections and document on appropriate forms (FAI, AS9102, Net-Inspect, etc.)
Performs first piece inspections to approve manufacturing set-ups.
Documents inspections on pre-made inspection reports.
Reviews and approves material and special process certifications.
Maintains quality traceability information
Interface with various computer programs that are critical to the job function
Requirements
Experience with PC-DMIS programming/operating required
Polyworks programming/operating experience preferred
Background in manufacturing or inspection of precision machined parts to tight tolerances.
Aerospace experience required.
Proficient use of basic inspection tools such as micrometers, calipers, indicators, comparators, surface plate tools, etc.
Must be able to read and interpret blueprints and Geometric Dimensioning & Tolerancing information
Must demonstrate great attention to detail
Basic computer knowledge.
Basic math skills (adding/subtracting whole numbers/fractions, decimals, etc)
$30k-40k yearly est. 33d ago
MHE Operator - 2nd shift
DSV Road Transport 4.5
Senior operations manager job in Wichita, KS
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G
Division: Solutions
Job Posting Title: MHE Operator - 2nd shift
Time Type: Full Time
Role Summary: Material Handling Equipment (MHE) role is to pick, count, stage, and putaway product in a safe and timely manner.
Principal Responsibilities:
(The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Counting, picking, putaways, staging, and weekly audits
* Stage product in designated area
* Move projects
* Credits
* Perform cleaning activities in the work area
* Maintain and ensure a safe working environment
* Complete other duties or tasks as assigned
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$34k-46k yearly est. 60d+ ago
Operating Room Manager
Kansas Surgery & Recovery Center 4.0
Senior operations manager job in Wichita, KS
Come join the Kansas Surgery and Recovery Center Team! We are the leading orthopedic surgery specialty hospital in Kansas with over 100 physicians performing elective procedures across numerous specialties providing exceptional patient care! Our facility strives to be the preferred choice for surgery for Wichita as well as across Kansas. With consistently high rankings from HealthGrades, we are a leading orthopedic surgery specialty hospital in Kansas, continually investing in new technologies allowing us to continue to be a trailblazer in our industry.
Full-time, Monday through Friday 7:00am to 4:00pm, salaried position.
Registered nurse who is responsible for the day-to-day organization and direction of 18 operating rooms and Sterile Processing. Duties include evaluating the quality of perioperative nursing care rendered to all patients undergoing surgical intervention and the ability to communicate and work with physician surgeons. Experience/knowledge in orthopedics and general surgery as well as management experience is required. Must be able to circulate in the OR as needed. Full-time, Monday through Friday 7:00am to 4:00pm, salaried position. Great benefits and working environment. No evenings, week-ends, or holidays.
Requirements
Experience/knowledge in orthopedics and general surgery as well as management experience is required. Current BLS certification required. ALS certification preferred. CNOR certification preferred.
Education
Must be a graduate of an accredited school of registered nursing. Must maintain a current RN license with the state of Kansas. Bachelor of Science in Nursing required.
Benefits
Full time employees are eligible for a variety of benefits, including health, dental, vision and 401(k).
From Office of Human Resources
Thank you for your interest in Kansas Surgery & Recovery Center. We are an equal opportunity employer that complies with the Americans with Disabilities Act.
Any offer of employment is contingent upon the ability to provide documentation demonstrating employment eligibility as required by the Immigration Reform and Control Act of 1986. Conditions of employment include passing physical and drug screen, background check and Medicare sanction check.
$39k-65k yearly est. Auto-Apply 4d ago
Manager, Operations - Fort Wayne (Indiana)
Bombardier
Senior operations manager job in Wichita, KS
is located in Fort Wayne, IN._** **Why join us?** At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans _(Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
+ Adhere to General Work Rule Requirements
+ Perform managerial responsibilities and recommend related actions, for example, hire/fire, disciplinary actions, PMP, training and certifications, work assignments, scheduling vacation, monitoring attendance, review, approve, and verify/ensure accuracy of employees hours worked and time charged to correct aircraft program
+ Develop and submit annual A/C maintenance department budget including manpower requirements to site Director
+ Achieve (as reviewed by Base Director) monthly financial objectives for A/C maintenance department i.e., labor margin, capital expenditures, and budgeted operating expenses
+ Ensure all maintenance performed on aircraft, engines, avionics, and aircraft components meet FAA regulations, as well as customer quality expectations
+ Maintain compliance with all OSHA Health & Safety guidelines, as well as all Federal, State, and local environmental laws
+ Coordinate aircraft program requirements among functional groups including operations, planning, scheduling, engineering, quality control, material and production control to ensure hanger is properly loaded and customer expectations are met Interface with customer representatives, coordinate customer communication activities and resolve any questions or disputes on customer invoiced for performed maintenance as needed
+ Determine staff training needs in order to maintain work force qualifications and productivity
+ Determine needs and assure proper tooling and equipment is available to support operational requirements and coordinate shared resources with other OperationsManagers to optimize facility resources
+ Solicit feedback from staff for development of new concepts and actively support and integrate continuous improvement activities into program procedures and processes in order to attain Service Center margins and ensure that efficiency objectives and customer satisfaction index goals are met
+ Collect and analyze service and maintenance data to identify trends and ensure margin performance is achieved
+ Monitor returned customer questionnaires in order to respond to customer concerns on all department personnel, equipment or quality of services rendered
+ Approve payment of vendors' or suppliers' invoices for services or supplies required by maintenance department
+ Monitor technical performance of A/C programs and recommend changes as needed which enhance service and profitability through increased repair capability
+ Assist in the development of strategic plans to support new programs and capabilities based on analysis of market trends
**How to thrive in this role?**
+ Typically a minimum 6 years experience working in an aircraft maintenance facility environment with 2-3 years progressive supervisory experience for a substantial technical work force
+ Bachelors degree in related area or equivalent years of experience
+ Working knowledge of FAA and Federal Aviation Regulations pertaining to maintenance programs and procedures
+ Working knowledge of process improvement methodology and application
+ Accounting and budgeting principals acumen necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs
+ Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
+ Verbal and Interpersonal skills necessary to establish and maintain effective working relationships with customers and at all levels throughout the organization
+ Business writing skills necessary to create various reports and correspondence
+ Ability to forecast labor and skill requirements
+ Presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with customers and all levels of management
+ Planning and organizational skills necessary to prioritize, assign, and coordinate workload of assigned area and employees within a multiple project setting
+ Leadership skills necessary to make decisions with sound judgment, train and mentor employees for improved performance, coordinate activities of multiple departments, and guide day-to-day operations successfully
+ Research and analytical skills necessary to collect, analyze, and interpret survey data, customer behaviors, and general trends within the applicable aircraft market
+ Computer skills necessary to learn and/or operate word processing, spreadsheet, database, presentation, email, and web-based applications
+ Working knowledge of SAP maintenance transactions as required by site
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
**Job** Manager, Operations - Fort Wayne (Indiana)
**Primary Location: Fort Wayne, IN**
**Organization** Learjet Inc
**Shift** Day job
**Employee Status** Regular
**Requisition** 10686 Manager, Operations - Fort Wayne (Indiana)
$42k-71k yearly est. 34d ago
Manager, Ticket Operations (55155)
Diamond Baseball Holdings
Senior operations manager job in Wichita, KS
The Ticket OperationsManager will manage all aspects of ticket operations, ticket printing, ticket fulfillment, customer service, game day box office operations, event day box office operations, season ticket sales, administrative information systems, and sales reporting. The Ticket OperationsManager will work closely with the Ticket Sales, Sponsorship and Marketing teams.
Essential Duties and Responsibilities
Lead the creation, development, and maintenance of ticketed events through team's ticketing system: Ticketmaster/Tickets.com
Assist with creating, managing, plans, promo codes, and other ticketing system programming needs.
Work with Ticketmaster to submit qualifiers for pre-sales and promotions, update event information, and troubleshoot pending issues.
Manage and maintain stadium seating inventory for all ticket types.
Coordinate with the Ticket Sales team on venue and seating inventory for games and events.
Manage all game/event day box-office operations and staff.
Serve as a point of contact for all ticket related questions and box office inquiries.
Coordinate with sales department for all ticketing, fulfillment and service needs of premium ticket holders.
Service internal requests such as ticket purchases, ticket reprints, and Will-Call.
Support Ticket Sales and Corporate Partnerships staff with order processing, payments, and ticket mailing.
Staff and support ticket operations and sales for stadium events when necessary.
Fulfill approved ticket donation requests.
Provide ticket sales reports and attendee analytics to management while directly impacting strategy decisions for the sales department (categories, opportunities for growth, etc.)
Track and follow-up on missed and failed ticket payments, as well as any other ticketing payment discrepancies.
Train and incentivize gameday staff to upsell and provide positively amazing service.
Serve as primary contact with Ticketmaster/Tickets.com and work closely with our representatives to fulfill tasks.
Recruit, hire, and train game day staff and interns
Qualifications
Qualifications:
Strong attention to detail, excellent communication skills, extensive customer service skills.
Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast-paced environment.
Professional knowledge of Microsoft based programs: Outlook, Excel, Word, Powerpoint.
Extensive understanding of Ticketmaster/Tickets.com ProVenue or Archtics system required.
Knowledge of TM Access Manager, TMOne, EMT, Account Manager Tools, and Online Account Manager required.
Able to work independently and as an effective team member.
Strong oral and written communication, execution, and analytical skills.
Ability to motivate and maintain effective working relationships with staff and partners.
Experience Requirements:
Bachelor's Degree, Business or Sports Management preferred.
A minimum of 3 years of experience managing a Ticket Office in a related or similar ticketing environment.
Make every mile matter with our team at Wichita, KS! As a Student Transporation OperationsManager, you'll play a key role in helping students get to school safely-and enjoy a flexible, rewarding job that fits your life.
Why You'll Love This Job:
✅ Paid training - we'll set you up for success
✅ Great benefits - including medical, vision, dental, life insurance, and an Employee Assistance Program
✅ Make an impact - provide a vital service to your community every day
If you're dependable, caring, and ready to make a difference, we'd love to have you on our team!
Read the full job description below:
Student Transportation OperationsManager - Wichita
Join our team as a Student Transportation OperationsManager in our Wichita location, providing pupil transportation for the Wichita Unified School District, where you'll play a pivotal role in maintaining a safe, efficient, and exemplary transportation department.
Who We Are
Assisted Transportation is the industry leader in providing alternative transportation solutions, for school districts providing transportation to general education and students with special needs.
We have over 25 years of experience, we offer a range of services using minivans and full-sized vans equipped with GPS technology, security cameras, and communication devices. Our mission is to provide safe, reliable, and professional transportation services for those in need, exceeding their expectations every step of the way.
We pride ourselves on our commitment to excellence, safety, and professionalism, ensuring that every journey with us is comfortable and secure.
These are just a few of the great things that make The Assisted Difference!
What's In it For You
A Thriving Work Environment: Work alongside a professional team dedicated to excellence in specialized transportation.
Leadership Opportunities: Showcase your management skills and make a real impact as you supervise, train, and motivate staff members.
Community Engagement: Build strong relationships with clients and communities, fostering a positive environment for all involved.
Career Growth: Whether you're a seasoned transportation professional or looking to break into the field, there are ample opportunities for growth and development.
Competitive Compensation: Enjoy a competitive salary range, commensurate with your experience, certifications, and training.
Comprehensive Benefits: Take advantage of health, dental, vision, life, and 401(k) insurance, along with generous vacation and sick leave packages.
What You'll Be Doing
Daily Operations: From supervising field staff scheduling to ensuring top-notch customer service, you'll oversee various aspects of transportation operations.
Personnel Management: Lead by example as you train, evaluate, and provide feedback to team members, ensuring a high standard of professionalism and efficiency.
Fleet Management: Take charge of maintaining the fleet's condition, overseeing maintenance schedules, and ensuring vehicles are safe for operation.
Facility Oversight: Ensure the office and grounds are well-maintained and provide a safe working environment for all staff.
Community Engagement: Serve as a valued liaison between our company and the communities we serve, fostering positive relationships at every turn.
What You'll Bring
Leadership Experience: You've got a proven track record in management or supervisory roles, demonstrating your ability to lead and inspire teams to achieve excellence.
Team Player Mentality: You thrive in a collaborative environment, working seamlessly with others to accomplish shared goals and objectives.
Positive Attitude and Appearance: Your enthusiasm is contagious, and you consistently project a professional demeanor that reflects our commitment to excellence.
Exceptional Communication Skills: Whether it's verbal or written, you excel in communicating effectively with diverse audiences.
Organizational Mastery: Juggling multiple tasks and responsibilities is second nature to you.
Independence and Initiative: You're self-motivated and capable of taking the initiative to drive projects forward with minimal supervision.
Tech Savviness: You're comfortable navigating modern office tools and software.
Compassion for Individuals: You possess a genuine care for the well-being of those you serve.
Learning Agility: You're eager to dive into the complexities of transportation regulations and best practices.
Compliance Expertise: You can navigate and implement various levels of policies, ensuring full compliance in daily operations.
If you're ready to make a difference and contribute to a dynamic team environment, we want to hear from you! Join us in Wichita and embark on a rewarding career journey filled with opportunities for growth, collaboration, and making a meaningful impact every day. Apply now and be part of something extraordinary!
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About the Position:
Salary - $65,000-$70,000 per year, commensurate on experience
Full Time - Salaried
This is an in-person position
Monday-Friday - Work schedule may vary, based on the needs of the department
Health, Dental, Vision insurance, 401K offered
Generous Vacation and Sick Leave package
Based in Wichita, Kansas
$65k-70k yearly 2d ago
Operations Manager
Puroclean 3.7
Senior operations manager job in Wichita, KS
Benefits:
Competitive salary
Paid time off
Profit sharing
Training & development
OperationsManagerPerks:
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:With a ‘One Team' mentality, manage production operations, ensuring jobs are completed according to PuroClean production processes and procedures. Manage all aspects of Franchise production. Keep owner or General Manager updated on production. Manage and improve customer satisfaction, including the resolution of customer complaints. Production processes are performed according to guidelines. Documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. Production division annual initiatives are completed effectively. A PuroClean OperationsManager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities:
Managing Customer and client satisfaction and representing and improving brand operations
Networking and building relationships with partners and Centers of Influence
Assigning jobs, managing production teams while overseeing scheduling, completion of work orders and assuming role of production manager as needed
In house Human Resources management, overseeing all aspects of safety and health requirements and daily office management.
Overseeing status of small and large-loss jobs and communicating processes with management and ownership.
Maintaining inventory for equipment, vehicles and facilities related maintenance. ‘personal ownership'
Ensure clear communication with entire staff, ability to manage relationships.
Qualifications:
Focus on personal development, team building, and leadership skills is essential
Attention to detail, aptitude for multitasking and calm under pressure
Aptitude with record keeping, easily accessing information and communicating ‘the message'
Awareness and respect for safety, using care are caution with teammates and customers
Strength with multitasking and handling deadlines, organizational and leadership skills
Ability to learn quickly and flexible with change and professional challenges
Compensation: $39,000.00 - $55,000.00 per year
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Director Retail Operations
At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Director of Retail Operations (DRO) to be responsible for supporting all retail initiatives within a team to ensure Client and Customer retail standards are met and volume is increased. Collaborates with retail personnel at all levels, members of seniormanagement, as well as, Client and Customer contacts to maintain retail effectiveness.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Achieve business objectives by prioritizing, and organizing multiple retail priorities with retail personnel; Accomplish specific Client goals and objectives by establishing a business plan based on season and demand and directing retail appropriately.
Achieve retail objectives through frequent and consistent interactions with Clients, Customers, and key Company personnel.
Increase retail effectiveness by communicating and reporting all competitive information, consumer complaints, and Customer and Client concerns in a timely manner to key office personnel.
Control expense/budget by aggressively and proactively managing retail funds and labor expenses.
Achieve job results through coaching, counseling, and discipline of associates; monitoring, planning and appraising job results.
Driving and travel are essential duties and functions of this job.
Qualifications:
Bachelor's Degree required or equivalent experience
2-4 years of experience in Regional OperationsManager within the Sales and Marketing agency industry, or a direct sales company
5-7 years of Supervisory experience
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Knowledge of Broker retail operations
Knowledge of retail reporting systems
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Director of Retail Operations (DRO) is responsible for supporting all retail initiatives within a team to ensure Client and Customer retail standards are met and volume is increased. Collaborates with retail personnel at all levels, members of seniormanagement, as well as, Client and Customer contacts to maintain retail effectiveness.
Essential Job Duties and Responsibilities
Project Scheduling/Coordination/Management/Maintenance
Achieve business objectives by prioritizing, and organizing multiple retail priorities with retail personnel.
Accomplish specific Client goals and objectives by establishing a business plan based on season and demand and directing retail appropriately.
Customer Relations (Internal/External)
Achieve retail objectives through frequent and consistent interactions with Clients, Customers, and key Company personnel.
Administration/Reporting
Increase retail effectiveness by communicating and reporting all competitive information, consumer complaints, and Customer and Client concerns in a timely manner to key office personnel.
Maintain historical retail data by tracking and auditing promotions, price surveys, store audits, Client contests, reset activity, and other retail initiatives
Budget/Expense Control
Control expense/budget by aggressively and proactively managing retail funds and labor expenses
Supervisory
Complete operational requirements by scheduling and assigning associates and following up on work results
Maintain staff by recruiting, selecting, orienting, and training associates
Achieve job results through coaching, counseling, and discipline of associates; monitoring, planning and appraising job results
Supervisory Responsibilities
Direct Reports
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to 75%
Minimum Qualifications
Education Level: (Required) Bachelor's Degree or equivalent experience
Field of Study/Area of Experience:
- 2-4 years of experience in Regional OperationsManager within the Sales and Marketing agency industry, or a direct sales company
- 5-7 years of supervisory experience
Skills, Knowledge and Abilities
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Decision making skills
Ability to work effectively with management
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Analytical skills
Strong written communication and verbal communication skills
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Strong initiative and self-directed
Knowledge of Broker retail operations
Knowledge of retail reporting systems
Environmental & Physical Requirements
Office / Non-Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
$44k-80k yearly est. Auto-Apply 38d ago
Operations Manager
Barrier Technologies LLC 3.3
Senior operations manager job in Wichita, KS
FMS - OperationsManagermanages service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service with a sales-minded attitude while developing lasting customer relationships.
Supervisory Responsibility:
Field Technicians and Leads within the respective region(s)
Essential Job Functions:
Effectively manages team members, including technicians and LEADS, to ensure team objectives and goals are being carried out in accordance of the direction of Leadership
Develops working knowledge of industry regulations, restrictions, codes and laws, and ensures operations team and its members adhere to all regulations
Displays extensive working knowledge of industry standards and practices, including product details and company services offered
Operationsmanagers should have a strong mechanical and installation understanding of the tools and equipment that technicians use. OperationsManager may need to go on service calls as necessary
Performs job walks with customers as well as effectively read blueprints to ensure accurate scope and thorough take-off's resulting in accurate proposals.
Offers exemplary customer service, including creating and maintaining customer relationships and ensuring repeat customers by providing timely products and high level services and taking care of any customer concerns or complaints quickly and professionally
Resolves field problems and improves current operational methods to increase productivity and customer service
Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
Regular audits of work being done and service reports provided to ensure all standards are met and that repair work and services are carried out effectively, correctly, and thoroughly. This includes regular site visits.
Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work
Monitors and measures performance and efficiency to optimize production
Responsible for the hiring, training and mentoring of new and current staff
Responsible for developing and carrying out a continued employee development and training program including all related safety practices and standards applicable to the job.
Sets up and maintains weekly Field Technician schedule as well as projected schedule.
Creates and maintains a healthy working environment congruent with our core values
Responsible for ordering and managing job materials and material inventories
Responsible for the billing of jobs once complete in a timely manner
Responsible for ensuring employee time cards are accurate and approved in a timely manner
Assists with or performs various administrative tasks
Required Skills/Abilities:
Previous Service Experience 5 years minimum
Comprehensive Industry Knowledge & Management Experience,
Excellent leadership & Strong Written and Verbal Communication,
Strong Customer-Facing Skills,
Self-Motivated & ability to troubleshoot
Creative Problem-Solving,
Flexibility with scheduled hours to meet demand
Must be able to travel, local as well as out of state
Must meet and operate by our core values
Educational & Experience:
Bachelor's Degree in Business Administration or related field experience equivalency
$32k-45k yearly est. Auto-Apply 26d ago
Supply Chain Operations Co-op - US - Fall 2026
GE Aerospace 4.8
Senior operations manager job in Arkansas City, KS
Are you ready to see your future take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen.
Job Description
Job Summary
Help invent the future of flight, lift people up, and bring them home safely as a GE Aerospace intern! The Supply Chain Operations Internship offers distinct roles based on your major and field of interest:
Supply Chain Operations Internship: In this role you will be responsible for key elements involved in supply chain related daily operations. This may include materials management (forecasting, planning, fulfillment, logistics, and distribution) and sourcing (strategic commodity management, contract structuring, negotiation, supplier management) within your assigned site. This internship is a great first step for those interested in our OMLP program after graduation.
Essential Responsibilities
Our Supply Chain organizations combine passionate people, cutting-edge technology, and a culture of continuous improvement to provide the highest quality products to our customers. Members of our team are part of a fast-paced and dynamic environment. They typically have the benefit of getting hands-on experience with our products. In either internship experience, you'll be expected to:
* Learn and understand state-of-the-art methods of manufacturing,
* Support manufacturing and repair processes for component hardware and/or overall engine assembly,
* Maintain high-quality standards via risk assessment, root cause analysis, corrective action, and the application of statistical controls
* Ensure safe work conditions via Environmental, Health & Safety (EHS) initiatives
* Learn and apply Lean and Six Sigma principles to drive productivity, on-time delivery, process capability, and stable operations in our increasingly complex and demanding environment
* Supporting delivery efforts for sourced components by working with our shops and suppliers while building project management skills, negotiation skills, and business acumen
Qualifications/Requirements:
* Minimum 3.0 cumulative G.P.A. on a 4.0 scale without rounding
* Attending a full-time registered and nationally accredited bachelor or graduate program (accepted majors are listed below)
* Willingness and ability to work in any of the 35+ GE Aerospace U.S. locations
* Reliable transportation, as many of our sites do not have public transportation available
Degrees accepted:
* Computer Engineering
* Business Administration with Operations or Supply Chain focal
* Computer Science
* Industrial Engineering
* Logistics Management
* Manufacturing Engineering
* Materials Science/Engineering
* Mechanical Engineering
* OperationsManagement
* Supply Chain Management
Or any relevant or similar major to the ones above
Eligibility Requirements:
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Desired characteristics:
* Humble: respectful, receptive, agile, eager to learn
* Transparent: shares critical information, speaks with honesty, contributes constructively
* Focused: quick learner, strategically prioritizes work, committed, and takes initiative
* Leadership ability: strong communicator, decision-maker, collaborative teamwork
* Problem solver: analytical-minded, challenges existing processes, critical thinker
* Comfortable working in a fast-paced shop floor environment around various machine tools and equipment
* Preference will be given to those with prior internship, co-op or military experience in manufacturing/supply chain or engineering
* Demonstrated commitment to community and/or university involvement
Benefits:
Pay rates for this position begin at $20/hour and increase for each undergraduate year completed. Relocation support and housing assistance is available for those who relocate to a new city.
Equal Opportunity Employer:
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
$20 hourly Auto-Apply 6d ago
Salon Manager
Smart Style
Senior operations manager job in El Dorado, KS
WHAT WE OFFER
If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for.
WHAT YOU'LL DO
You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success.
Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business.
You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest.
You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment.
You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism.
WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS
You lead by example, are customer service at your core, and can resolve challenges with professionalism.
You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind.
You have a current cosmetology or barber license as required by state/provincial regulations.
You can and want to work a flexible schedule, including evenings and weekends.
You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
You need to know how to read, write, and do basic math.
You need to be available to travel to mandatory meetings and training sessions, including overnight travel.
PHYSICAL REQUIREMENTS
You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus.
If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals.
DISCLAIMER:
"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
$31k-46k yearly est. 1d ago
Operations Director
Onemci
Senior operations manager job in Wichita, KS
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you.
We're looking for a proven leader who thrives on building high-performing teams, managing complex operations, and delivering exceptional customer experiences no matter the industry.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
SALARY Commensurate --------------
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POSITION RESPONSIBILITIES
Key Responsibilities:
Lead, mentor, and motivate managers, supervisors, and frontline staff to consistently exceed operational targets.
Oversee budgets, P&L, and resource allocation to maximize site performance and profitability.
Champion a culture of accountability, collaboration, and service excellence.
Direct all site operations, ensuring efficiency, compliance, and exceptional outcomes.
Introduce and manage process improvements that boost productivity and elevate the customer experience.
Build and maintain strong relationships with clients, stakeholders, and community partners.
Manage quality assurance, productivity metrics, and workforce planning.
Design and execute strategic sales initiatives aligned with company goals.
Monitor and optimize KPIs, SLAs, and operational policies for peak performance.
Set and manage sales forecasts and performance objectives.
Establish best practices to maintain market competitiveness.
Develop strategies to ensure outstanding customer satisfaction across all interactions.
Conduct market research and competitor benchmarking to guide operational decisions.
Prepare performance reports and analyze sales trends to drive continuous improvement.
Foster a high-performance, engaged, and motivated team environment.
Oversee payroll accuracy and timely processing.
Manage building operations, including maintenance and site security.
Partner with corporate leadership to deliver strategic initiatives.
Perform additional duties as required.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Proven senior leadership experience in BPO
(preferred)
, or in hospitality, retail, construction, logistics, manufacturing, or other large-scale operational environments.
Demonstrated success in leading teams of 100+ in fast-paced, results-driven settings.
Strong commercial and financial acumen, including P&L management.
Exceptional communication, decision-making, and problem-solving abilities.
Skilled at navigating change and adapting strategies to drive growth and performance.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
How much does a senior operations manager earn in Wichita, KS?
The average senior operations manager in Wichita, KS earns between $71,000 and $146,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Wichita, KS