Computer Field Tech Position- Greenville SC
Technical specialist job in Greenville, NC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Dynamic PC Support Techician
Technical specialist job in Greenville, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT Support Specialist
Technical specialist job in Greenville, NC
About Us
Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations.
About the Role
MrBeast is seeking an IT Support Specialist to join our growing team. This role is a combination of onsite and remote IT support, troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring a seamless technology experience for our production, creative, and corporate teams.
You will work alongside the IT Manager to deploy enterprise technology, manage IT systems, enhance security, and contribute to key IT initiatives. This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys problem-solving, and is eager to work with cutting-edge technology.
Responsibilities
Provide onsite and remote IT support across mac OS and Windows environments.
Configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees.
Troubleshoot software and hardware issues, including core business applications (Google Workspace, Slack, Zoom, Adobe, Monday.com, DocuSign, Otter.ai, etc.).
Maintain conference room systems, digital signage, printers, and other collaboration tools.
Assist in WiFi and network deployments across campus, studios, and remote production locations (Cisco, Ubiquiti, Starlink, MiFi).
Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms.
Create and maintain IT documentation, knowledge bases, and training guides.
Assist with hardware purchasing, inventory tracking, asset lifecycle management, and yearly IT planning.
Support campus network infrastructure, including tracing, patching, and maintaining ethernet/fiber cabling (MDF/IDFs).
Implement IT security best practices, support MDM deployment (FleetDM, Jamf, Intune, Kandji), and strengthen overall cybersecurity.
What We're Looking For
4+ years of IT Support/Admin experience in a mid-to-large organization with strong troubleshooting skills across hardware, software, and networking.
Excellent communication skills with the ability to explain technical solutions to non-technical users.
Experience balancing multiple priorities in a fast-moving environment.
Strong knowledge of IT security, access control, and best practices.
Hands-on experience with mac OS & Windows environments.
Proficiency in Google Workspace or Microsoft 365 administration.
Solid understanding of networking concepts (DHCP, DNS, VPN, VLANs, etc.).
Experience managing MDM platforms (Jamf, Intune, Kandji, FleetDM).
Familiarity with IT ticketing systems, asset management, and SaaS administration.
Certifications such as CompTIA A+, Google IT, Apple ACMT, Microsoft 365, Cisco CCNA or similar.
Experience in media production, content creation, or entertainment industries.
Knowledge of Linux, scripting, or automation tools.
A Place to Call Home
We are based in Greenville, North Carolina, widely recognized as the cultural, educational, economic, and medical hub of Eastern North Carolina. Greenville is a university-medical community, home to East Carolina University and Vidant Medical Center, as well as a vibrant Uptown Greenville District with a diverse art, music, and food scene featuring an increasing number of unique, locally-owned businesses and restaurants.
Our excellent affordability, geographic location, and natural resources, combined with cultural, economic, educational, and medical amenities make Greenville-Pitt County a preferred community to call home.
Benefits The Perks, Why Work On the MrBeast Team
Competitive Salary
Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance
Company contributions to employee Health Savings Accounts (HSA)
401k Plan with Safe Harbor company-matching
Flexible vacation policy and paid company holidays
Company-provided technology package
Relocation when applicable for those coming in from outside the Greenville, NC area including travel and company-provided housing for the first 90 days
Auto-ApplyPhone Interview for Desktop Support in Wilson NC
Technical specialist job in Wilson, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation: Lead Desktop Support Special
Duration of Contract: 1 Year + Extendable
Interview Type: In Person Only
Location: Wilson, NC 27895
Qualifications
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installing and imaging new computers and loading appropriate software for customers
Installing local and network printers and other peripherals and configuration of same
Migrating data and user profiles
Documenting process and procedures related to technical field support activities
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
Community Support Technician - New Bern
Technical specialist job in New Bern, NC
Community Support Technicians needed for the New Bern area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
Senior Desktop Support Specialist
Technical specialist job in Kinston, NC
Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore.
Job Description
Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Qualifications
Customer Desktop Support:
Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management:
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas:
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
System Security:
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Technical specialist job in Wilson, NC
Believer Meats is an innovative start-up revolutionizing the food industry through the development and commercialization of cultivated meat products. Leveraging cutting-edge biotechnology, we aim to provide sustainable, ethical, and high-quality meat alternatives to consumers worldwide. As we are preparing to bring our first product to market, we are seeking an IT Support Specialist to join our local IT team.
JOB SUMMARY
We are seeking a proactive, skilled and customer-service-oriented Support Specialist. This position will be responsible for overseeing local IT resources and providing technical assistance to support end-users for hardware, software, and network-related issues. Your role will encompass maintaining documentation, managing user accounts, and escalating complex issues to other members of IT when needed.
Reporting to the Senior Manager, Global IT, this position will collaborate closely with various team leaders across the organization on IT projects throughout their lifecycle: from conceptual proposals and design, to development, testing, deployment, and ongoing support. The role involves a proactive approach to continuously monitor and suggest enhancements to existing information technology systems.
Benefits: This is a full-time, salary (Exempt) role eligible for generous benefits including PTO, Health Care, Retirement with company match, and Parental and Medical Leaves (subject to company policies including eligibility and waiting periods).
Schedule: This position works on-site in Wilson, North Carolina primarily during standard business hours.
Please note: This position does not offer relocation assistance. Candidates must be located in the Wilson, North Carolina area or be willing to relocate at their own expense. Additionally, visa sponsorship is not available for this role.
RESPONSIBILITIES
Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential.
Provide onsite support to end users experiencing technical issues, ensuring effective resolution of problems through diagnostic techniques and pertinent questions.
Respond to help desk requests, via phone, email, or ticketing system.
Actively monitor ticket queues, take ownership of requests and enter details regarding resolution.
Install, configure, and maintain computer systems, network devices, and peripherals.
Perform routine system maintenance and upgrades to ensure the smooth operation of IT systems within the manufacturing environment.
Collaborate with other IT staff and engineers on escalated issues and implementation of new technology solutions that improve productivity and efficiency.
Document solutions and maintain accurate records of support activated.
Provide best practice guidance and training to users on IT systems, software and tools.
Ensure strict adherence to IT policies, including data security protocols, to protect the company's digital assets.
Manage inventory of IT equipment, software, and supplies.
Coordinate efforts among internal IT and external resources.
Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential.
QUALIFICATIONS
3+ years of experience in IT. Experience in start-up or manufacturing environments preferred.
BS in Computer Science, System Engineering, or in a related discipline
Understanding of IT Service Management (ITSM) principles and practices.
Familiarity with proper mounting and cable management of server and network equipment.
Strong troubleshooting and analytical skills.
Strong communication and documentation abilities.
Experience managing VMware environments, databases and active directories is a plus.
Experience with network administration is a plus.
Familiarity with scripting languages is a plus.
Excellent problem-solving skills.
Ability to work under pressure and prioritize tasks.
Detail-oriented and capable of working both independently and as part of a team.
Ability to navigate throughout the entire manufacturing facility, reach up and down to access equipment, and carry items from place to place. Occasional step ladder use may be required for retrieving items and samples.
Authorized to work in the US (Believer is an E-Verify participant).
Ability to pass pre-employment background screening.
EEO STATEMENT
Believer is committed to providing equal employment opportunities to all applicants and employees without regard to age, race, color, genetic information, marital status, national origin, disability, religion, sex, sexual orientation, gender identity, veteran or military status, or any other characteristic protected by law with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.
We also provide reasonable accommodation to qualified individuals in accordance with applicable laws. If you need to inquire about accommodation during the application process or employment, please contact HR (*************************).
IT Field Technician
Technical specialist job in Goldsboro, NC
Job Description
The IT Field Technician serves IT clients on-site in their businesses, investigating and troubleshooting issues with hardware, software, network, VoIP phone, and internet services and developing solutions to meet the needs of the client. Duties may include PC repair, networking, software installation and updating, liaising with service providers, and working as part of a team in outfitting offices with IT networks and hardware.
Requirements
The IT Field Technician's roles may include:
• Providing high-quality technical customer support
• Spending time out in the field at client sites as well as in the office
• Investigating technical issues, developing and implementing solutions, and explaining technical solutions to clients
• Maintaining client privacy and security, including adhering to industry standards, HIPAA, and other ethical standards in the use of technology
• Networking office space and client workspaces, including pulling network wire, terminating ports, testing cable, and installing drops
Technical skills that would be useful:
• Windows desktop troubleshooting
• PC setup and deployment
• Windows Server support: User additions, password changes, etc.
• Server application troubleshooting (vendor management)
• File Share permissions changes
• Basic Office 365 administration
• Server application upgrades and installations
• Active Directory administration
• Server hardware instillation
• Wireless troubleshooting
• Email troubleshooting
• Vendor support
Qualifications:
• Experience in a managed service environment is a plus
• 3-5 years of direct work experience in IT support
• Networking background
• EDR and Managed Services-level security experience
• Excellent listening and verbal and written communication skills
• Ability to work individually and as part of a team
• Valid driver's license and transportation
• Ability to work at heights on ladders and lifts, in tight spaces, and lift 50 lbs.
Benefits
Salary commensurate with experience
Paid Time Off
Health Insurance, Supplemental Insurance
IT Systems Analyst
Technical specialist job in Greenville, NC
at Attindas - US
Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant diapers, among other products, into the healthcare, retail, and direct-to-consumer channels under brands including Attends, Indas, and Comfees as well as a wide range of private label brands for retailers. Mission: We champion health, dignity and comfort. Vision: To be a global leader in absorbent hygiene by meeting consumers' diverse needs through effective, affordable and widely available personal care solutions. Our Values: Personal, Agile, Innovative, and Integrity Job Summary: The IT Systems Analyst's role is to plan, coordinate, architect, and supervise activities related to the integration of software programs, applications, and third-party solutions as required to meet the business requirements of the organization. This individual is also responsible for developing and maintaining an application integration architecture blueprint for the organization. This individual will oversee testing of the interoperability of application modules under development by in-house software development teams; commercial off-the-shelf software deployed in the organization; and with external third parties as necessary. Proven communication skills, problem-solving skills, and knowledge of software integration best practices are critical to successful performance in this role.Contributes to the development of new technical concepts and applications Key responsibilities:
Work with outside vendors in maintaining and supporting computer systems
Write and maintain procedural documentation on common support tasks.
Maintains current knowledge of relevant technologies as assigned.
Special projects and other duties as assigned
On-call support
Responsibilities:Strategy & Planning
Orchestrate application projects and corresponding strategies between business units and development teams.
Plan, execute, and manage the integration of new applications into existing systems and software throughout the enterprise.
Plan, execute, and manage the integration of new application integration technology into the existing environment.
Ensure that projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues.
Ensure that application planning and practices are aligned with strategic business goals and the company's overall strategic vision.
Develop standards and processes to support and facilitate projects and initiatives.
Acquisition & Deployment
Research and make recommendations on application products and services in support of procurement and development efforts.
Collaborate with analysts, designers, and system owners in the testing of newly-integrated software programs and applications.
Lead the testing phase of software and applications under development in order to identify and remedy potential problem areas.
Liaise with software developers and engineers to address issues in program logic and the interoperability of new applications with existing systems software.
Build relationships with software development and engineering teams to gain an understanding of application architectures and required functionality.
Build relationships with vendors of application software deployed in the organization's IT environment to learn about and provide feedback on their technical integration capabilities.
Operational Management
Ensure the collection and coherent interpretation of the various data streams affected by business processes.
Work to enhance or improve business processes via integration and interpretation, and actions of data on business processes.
Evaluate results of integration projects, then report and make recommendations based on findings.
Where necessary, provide guidance to junior members of the team.
Required Qualifications:
Four-year college diploma or university degree in computer science or computer engineering, and/or 10 years of equivalent work experience.
5 years direct experience in enterprise-level manufacturing application integration
Extensive experience with core software applications including ERP, CRM
Proven experience in developing enterprise and solution level architectural designs
Proven experience in overseeing the linking of cross-functional applications between disparate business units and systems
Preferred Qualifications/Professional Experiences/Years of Experience:
Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping
Direct experience with Oracle EBS, Salesforce.com
Strong background in risk management methodologies as they relate to integration/software systems implementation.
Direct, hands-on experience with automated integration tools, including SSMS, SQL Developer, Toad, Boomi
Knowledge of relational database design and management techniques
Good project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc.
Knowledge of system and software quality assurance best practices and methodologies
Confidence and experience with API protocols and schemas such as SOAP and REST
Knowledge of network protocols and standards, including Rockwell and Siemens manufacturing data systems
Strong understanding of end-user needs and business requirements
Excellent understanding of the organization's goals and objectives
Attindas is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.
Auto-ApplyTechnical Associate (Assembly) 1st Shift
Technical specialist job in Tarboro, NC
The name "Astemo" is derived from the words "Advanced Sustainable Technologies for Mobility" and describes the mission of the integrated company to "provide a safe, sustainable and comfortable mobility life through technologies that contribute to an advanced and sustainable society". Our people are at the heart of achieving these goals, and we are proud to be an equal opportunities employer. We recruit and develop people from diverse backgrounds who can bring their skills and experience to our organization and make us even more effective. Own the Future and become a part of the team.
Position Summary: This is an entry level role in the maintenance team. The person in this role is responsible for monitoring, maintaining and troubleshooting assigned manufacturing equipment. The TA is a key part of the technical support team for their assigned shift.
Position Duties and Responsibilities:
* Troubleshoot to perform simple machine repairs and recoveries to address downtime and quality issues
* Perform Preventive Maintenance as assigned
* Monitor process performance to ensure quality and efficiency targets are reached
* Additional duties as prescribed by the coordinators
Minimum Qualifications:
* High school graduate or equivalent
* Minimum Work Keys scores: 4 in Workplace Documents, 3 in Applied Mathematics, 4 in Graphic Literacy, and 3 in Applied Technology
* Ability to follow procedures to accomplish assigned tasks
* Careful attention to detail
* Minimum 1-year work experience in an industrial manufacturing setting.
* Willingness to work 40 or more hours per week and all shifts
Preferred Qualifications:
* Experience using mechanical hand tools
* 3+ years related work experience in an industrial manufacturing setting
* Familiarity with PLC's, Robot's, and industrial electronics a plus
CCNA Certified Healthcare Technical Consultant - Asheville, NC and Greenville, SC
Technical specialist job in Greenville, NC
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.
Your role:
* Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model. Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty.
* Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners. Coordinate project resources and tasks, enabling team members to focus on customer deliverables.
* Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
* Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions). Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems.
* Approximately 70% travel across the specified geography is required including all of North and South Carolina as needed. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.
You're the right fit if:
* You've acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
* Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment).
* You have a bachelor's degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and above listed experience.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
* You must be able to:
* Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
* Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
* Wear all required personal protective equipment.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
The hourly pay range for this position in NC is $33.00 to $52.00, plus overtime eligible.
The hourly pay range for this position in SC is $32.00 to $49.00, plus overtime eligible.
This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive plan, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Asheville, North Carolina or Greenville, South Carolina.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Auto-ApplySpecialist I, Portfolio Support
Technical specialist job in Greenville, NC
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!
Notice for California Residents - California Privacy Policy
The Portfolio Support Specialist I is responsible for overseeing the daily operations of the Affidavit process and providing continual training with their team members. Research and verify the accuracy of all attested affidavits and attachments for use in the court. The Portfolio Support Specialist I will maintain, audit and represent records in court for Resurgent Capital Services. This position will report directly to the Supervisor of Portfolio Operations.
Roles & Responsibilities:
* Serves as a "Custodian of Business Records" which includes verifying the completeness and accuracy of all records.
* Provides depositions and/or trial testimony by representing Resurgent Capital Services in court.
* Interacts directly with outside law firms, court personnel, and in-house counsel regarding affidavit content.
* Understands and accurately explains the account acquisition and record keeping processes to both internal and external sources.
* Analyzes and reports on all daily affidavits processed.
* Provides support and coordinates actions to resolve any issues that may arise.
* Cross trains staff in designated areas.
* Conducts legal research as needed.
* Process incoming and outgoing mail from multiple sources.
* Achieves Notary Public certification and perform Notarizations.
* Develops proficiency in reviewing Affidavit requests for specific templates.
* Develops proficiency in reviewing one off affidavit requests.
* Develops proficiency in reviewing Assignment of Judgment requests.
* Assists in the setup of new Servicers with the Affidavit process.
* Serves as a resource to other in the departments.
* Acts as the liaison for assistance needed from External Servicers, Directors and Legal.
* Maintains the affidavit inbox for questions and assistance needed from external/internal resources.
* Maintains the File Download Exception folder and notify Servicers of errors in file naming convention used.
Qualifications & Skills:
* 2-3 years of related experience required, preferably as an Operations Specialist and/or experience working for law firm.
* Strong problem-solving skills required.
* Must have strong communication skills; strong analytical skills; multi-tasking skills and strong organizational skills.
* Excellent work ethic and exceptional attention to detail.
* Must be able to work under pressure.
* Ability to work within deadlines to complete projects on time.
* Must be able to maintain confidential and sensitive information.
* Must be comfortable working in ambiguous and/or stressful situations.
* Flexibility to changing priorities and capacity to handle multiple tasks are often required of this position.
* Must be able to work on a team or independently with minimal supervision.
* Must have the ability to effectively represent Resurgent Capital Services in industry and/or public meetings and interactions.
* Aptitude to use a wide variety of computer applications (SQL, Access, Excel, Visio).
* Ability to accurately interpret results against defined criteria.
* Position does include travel less than 25%.
Educational Requirements:
* College degree and/or Paralegal Certification preferred.
Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Auto-ApplyQualified Professional, CST
Technical specialist job in Goldsboro, NC
Job Details PRIDE - GOLDSBORO - GOLDSBORO, NC Full Time 4 Year Degree $21.00 - $23.00 HourlyDescription
The Community Support Team Qualified Professional works as part of a three person team for adults to plan, coordinate and monitor services through the provision of direct and indirect services to eligible persons-served. Community Support Team service recipients must meet medical necessity criteria, per the CST service definition. Persons employed in these positions work together with the team lead to develop the person centered plan. As such, they must be knowledgeable of the adult mental health population, able to plan and engage in activities, provide supportive counseling, and crisis management. This position requires the ability to work in a mutually respectful partnership with persons served and their supports to gain the skills and confidence to address any issues and problems they face. A working knowledge of practical application of the agency Evidenced Based Model as well as Motivational Interviewing is required. They are required to attend and participate in meetings on behalf of the person-served, participate in weekly case consultation meetings with the team, and participate in clinical training events and meetings as required by the Clinical Director and/or Medical Director.
PRIMARY JOB RESPONSIBILITIES
· Developing and monitoring the implementation of the person-centered plan in a variety of locations such as the recipient's home and other community locations
· Monitors services delivery on a regular basis to ensure consistency and continuity with the person-centered plan
· Working knowledge of the adult mental health populations
· Plan and engage in activities, provide supportive counseling and crisis management
· Assist in meeting vocational, housing, and other basic needs
· Enters service notes and other required documentation into information management system
· Attend and participate in meetings on behalf of the consumer
· Participate in weekly supervisory meetings with the team
· Participate in clinical training events and any other meetings required
QUALIFICATIONS
· Bachelor's degree in a human service field and 2 years of experience with the mental health population (with at least 1 of those years of experience with adults)
o Human service degrees include: social work, sociology, psychology or other human services
OR
· A non-human service bachelor's degree may be considered if they have 4 years of experience with the mental health population
· Persons with a bachelor's degree in a human service field and 1 year of experience with the mental health population can be considered for an Associates Professional position
**$3,000 SIGN-ON BONUS
Pride in North Carolina, LLC is an Equal Opportunity Employer
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Pride in North Carolina, LLC (PRIDE) is committed to developing and promoting high quality residential and community services that provide nurturing, caring environments for adults and youth with special needs. This commitment is premised on the belief that all persons, regardless of the nature and extent of their disability, are capable of living, learning, and actively participating in their communities as productive and responsible citizens. Pride furthermore strives to maintain the dignity and worth of individuals and their families by acknowledging and respecting their needs, providing them with a support system, and working with them as equal partners. Within a spirit of collaboration and mutual respect, Pride emphasizes a partnership approach to service delivery, believing this is the most effective means of meeting the diverse treatment needs of the people we serve. Pride strives to serve as an innovative service delivery model to other public and private community agencies by actively enacting these values within the larger community.
#IND123
Computer Field Technician
Technical specialist job in Greenville, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Phone Interview for Desktop Support in Wilson NC
Technical specialist job in Wilson, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation: Lead Desktop Support Special
Duration of Contract: 1 Year + Extendable
Interview Type: In Person Only
Location: Wilson, NC 27895
Qualifications
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installing and imaging new computers and loading appropriate software for customers
Installing local and network printers and other peripherals and configuration of same
Migrating data and user profiles
Documenting process and procedures related to technical field support activities
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
Dynamic PC Support Techician
Technical specialist job in Wilson, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Senior Desktop Support Specialist
Technical specialist job in Kinston, NC
Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore.
Job Description
Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Qualifications
Customer Desktop Support:
Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management:
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas:
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
System Security:
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Community Support Technician - Wilson
Technical specialist job in Wilson, NC
Community Support Technicians needed for the Wilson area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
Computer Field Technician
Technical specialist job in Wilson, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Community Support Technician - Clayton
Technical specialist job in Wilson, NC
Part-time Community Support Technician needed for the Clayton area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Schedule is Monday thru Friday day shift for a total of 28 hours per week
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************