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Technical support engineer jobs in Amarillo, TX - 41 jobs

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  • Imaging Service Engineer III

    Renovo Solutions 3.1company rating

    Technical support engineer job in Amarillo, TX

    Why Renovo? Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo. Summary This is a dynamic position that is highly visible to Renovo HTM colleagues and customer stakeholders. As a subject matter expert in imaging equipment, this role will perform repairs, maintain, and document the work in RenovoLive (CMMS). This is a dedicated role to one hospital facility that will be full-time onsite. What you will do: This role will be responsible for general troubleshooting and electrical/mechanical repairs Leverage all standard test equipment for installations, calibrations, and planned maintenance: Multimeter Invasive and non-invasive X ray meter Oscilloscope Service software and keys Dosimeter Hand and power tools AC line analyzer Phantoms Read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams Maintain OEM equipment (for example: Siemens, Philips, GE, Canon, etc.) and record all work performed in Renovo's CMMS. Responsible for preventative maintenance and repairs to any of the following: CT, MRI, X-Ray, C-arms, Fluoroscopy, etc. Perform other duties as assigned under the leadership of a Renovo manager or supervisor Qualifications: 5+ years of experience Imaging repairs and using with test equipment Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.) Leverage electrical and mechanical skills to complete daily tasks Interpret and utilize service manuals, schematics, and other applicable service information Perform/document planned maintenance and repair of the diagnostic imaging equipment and systems Demonstrate good organizational and communication skills Interact effectively with company personnel and clinical staff in accordance with Renovo's operational and personnel policies/procedures Exercise problem-solving and troubleshooting skills with all equipment and technology Understand all aspects of clinical applications and image quality requirements related to imaging equipment Education/Special Training: H.S. Diploma or equivalent required. College Degree or Technical Certification CBET, CRES, or OEM training preferred Required Competencies: Accountability - takes ownership of assigned work and responsibilities, follows through, and closes the loop Communication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information Financial Acumen - Considers financial impact of all decisions Integrity - Can admit mistakes, is direct and truthful Customer Service - demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements Priority Setting - Prioritizes assigned schedules and workload Sense of urgency - Possesses and displays a sense of urgency to internal and external customers Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues Regulatory - knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies Giving Feedback - Provides constructive feedback towards department goals and activities, helps to foster growth within the team Safety Requirements: Abide and follow our Injury & Illness Prevention Program On-time completion of safety trainings assignments Physical Requirements: Must have near vision, far vision, depth perception, and be able to distinguish colors Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds Must be able to push or pull over 100 pounds frequently (20% of the time) Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to job duties Working Hours: Full-time schedule Mon-Fri. 40 hours per week. Overtime may be required or permitted with prior approval Will need to be available for after-hours service, emergency calls on weekends, part of the on-call schedule Classification: FLSA: Non-Exempt Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time. EEO Statement RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. Also, signature acknowledges that a change in duties with or without notice can occur at any time. Employee is an “at-will” employee, and this does not act as a contract of employment.
    $57k-86k yearly est. 4d ago
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  • Technical Support Associate I

    Valero 4.9company rating

    Technical support engineer job in Amarillo, TX

    Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. We invite you to join our ~10,000 employees to drive exceptional results for our company, the energy industry and our community. As a Technical Support Associate, you will provide first level response, support, and resolution for customers, jobbers and dealers regarding store payment systems and hardware, merchant master records, merchant network profiles, and emergency issues. Responsible for troubleshooting, escalating, and seeking first call resolution for all issues called into the Branded Customer Technical Support Center. Resolve various issues and questions related to Valero Allocations Support. At Valero, we are committed to advancing the future of energy through innovation, ingenuity and unmatched execution. You can help achieve this goal if you can: * Answers, resolves/redirects and documents all external and internal customer communications. * Troubleshoots, documents, escalates, and resolves first level mobile app customer support, store systems and equipment issues. Provides first call resolution for these issues whenever possible. * Troubleshoots, documents, escalates, and resolves first call / first level carrier loading issues for Valero Allocations Support. * Updates and maintains merchant master records using proprietary computer systems and merchant network profiles using Fiserv systems. * Maintains database using the call center problem management software. * Acts as immediate source of feedback to supervisor and/or manager on problem resolution and trends. * Processes an appropriate written/verbal response to customer communications carrying the issue from inception to resolution. * Provides assistance to Valero stores in balancing merchant settlement reports on a regular basis. * Assigns, obtains, and sets up necessary data relative to adding new locations to the credit network and the credit card system. * Must be available to work rotating shifts, including some weekends, holidays, and night shifts, as part of a group that provides 24/7 support. This position is hourly nonexempt status, which means you are eligible for overtime pay. **Qualifications:** Minimum Requirements: * Able and willing to work on-site, in-person at the Valero Amarillo location, required. * High School diploma or GED required. Preferred Qualifications: * 1 year customer service or call center experience preferred. * Experience operating Point of Sale (POS) equipment preferred. Position level and salary will be commensurate with qualifications and experience. Applicants who meet the minimum qualifications for the Customer Service Associate position will be invited to complete a 50 minute computer based on-line assessment. Communications regarding the assessment will be delivered via email. Be sure to check your spam and junk mailboxes for these communications as they are system generated. Note: Valero's pre-employment process includes successful completion of a background check and hair analysis drug screen. Valero's employees are the heart of its success, and there is a reason why the company is an employer of choice in the fuels manufacturing and marketing industry. It's not just the excellent benefits package, or the opportunities for personal growth, it's also the caring and committed culture of the organization that makes everyone feel like they're truly part of a team. For more information, visit Valero.com. Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran or any other status protected by applicable federal, state or local laws. Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero's market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites. *LI-LP1 **Job:** Administrative/Clerical **Primary Location:** US-TX-Amarillo **Job Posting:** Jan 7, 2026, 9:37:54 AM **Unposting Date:** Ongoing **Req ID:** 260010D
    $88k-115k yearly est. 13d ago
  • Technology - Skyward Specialist

    Amarillo Independent School District 3.9company rating

    Technical support engineer job in Amarillo, TX

    Open Until Filled PRIMARY PURPOSE: To troubleshoot the Student Management System for staff and students, ensuring the appropriate security settings are in place. This role is crucial for maintaining the system's smooth and secure operation. QUALIFICATIONS: Minimum Education/Certification: High school Diploma or GED Special Knowledge/Skills: Computer skills are mandatory Student Management System, preferably Skyward TSDS Reporting requirements School funding rules and regulations Knowledge of the PEIMS process Strong communication, public relations, organizational skills Strong interpersonal skills to work with school personnel Excellent organizational skills and initiative with multi-task orientation Good work ethic Self-motivated with high productivity. Professional experience Work Conditions: Tools/Equipment Used: Standard office equipment including computer and peripherals Posture: Regular sitting, standing, kneeling, squatting, bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; regular overhead reaching Lifting: Must be able to lift 50 pounds Environment: May work prolonged or irregular hours; frequent district-wide travel; frequent interruptions; Must maintain professional demeanor under stress; Must have problem solving skills. Regular attendance is an essential function. Minimum Experience: Experience with Skyward Student Management TSDS Reporting Knowledge MAJOR RESPONSIBILITIES AND DUTIES: * Manage in district and out of district student transfers * Provide support to campuses for a number of reports, including failure, missing grades, attendance, eligibility * Manage staff security for student management system * Registration process to ensure student is enrolled in correct campus (No-shows/new enrollments) * Enrollment Reconciliations * Oversee Six Week Attendance Audits * Create templates within student management system for district use * Provide support to campuses for attendance reports regulations and reporting * Help Troubleshoot master schedule issues * Help provide trainings to end users * Maintain address data table in student management system * Audit of student information to stay in compliance for state funding * Troubleshoot system requirements for all campuses including student and staff information * Perform staff information audits to ensure accurate data * Enrollment for online summer school * Follow district safety protocols and emergency procedures. * Comply with state, district, and school regulations and policies for classroom teachers including the Texas Educator Code of Ethics * Perform other duties as assigned.
    $73k-104k yearly est. 15d ago
  • Specialist Technician for Installing Showers

    Glass Doctor

    Technical support engineer job in Amarillo, TX

    We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. The Specialist Technician for Installing Showers is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.Ideally you have prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Install glass, mirrors, door and window hardware in replacement and new installations Insure the efficient use of materials and maintain adequate stock of vehicle Sell flat glass products and services to customers Conduct accurate field measuring Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Execute Service with Advanced Training (SWAT) Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the flat glass industry installing showers is a plus Ability to measure accurately and use tape measures and levels Physical ability to lift heavy objects such as shower panels and door Physical ability to lift heavy objects such as shower panels and doors Proficiency to navigate tablet-based technology Excellent communication skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $59k-99k yearly est. Auto-Apply 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support engineer job in Amarillo, TX

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $61k-84k yearly est. 8d ago
  • Campus Technology Specialist

    River Road ISD (Tx 3.4company rating

    Technical support engineer job in Amarillo, TX

    Maintains professional, consistent, and quality service through the use of superior customer service skills. Responsible for working all open service requests in work order system for assigned campus Responsible for the repair and maintenance of all technology related equipment on campus Schedule and conduct weekly computer maintenance tasks. Monitor use of equipment & supplies within assigned campus; order equipment and supplies as needed from District Technology Staff. Lead basic computer training classes or tutorials for staff and students Assist teachers in helping students research and prepare digital multimedia presentations Serve as tech person during school events, setting up and operating equipment needed for multimedia presentations. Identify problems and report to supervisors as needed. Maintain a clean and working lab at all times Responsible for tracking inventory on all technology related equipment on campus. Help run the library and do inventory High school diploma or GED required. Excellent communication skills required Excellent problem solving and analytical skills Basic classroom management skills
    $36k-54k yearly est. 15d ago
  • Tech Support Specialist- Level I (On-Site)

    Theoccunetcompany

    Technical support engineer job in Amarillo, TX

    The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset' philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us. Job Summary: The Level 1 Technical Support Specialist provides first-line technical assistance to employees, ensuring smooth operation of hardware, software, and network systems. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach to deliver timely and effective support. What it's Like to Work Here: At OccuNet, you matter like we matter! Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don't miss out on this rare opening with us! A Day in the Life: You may start the day out by creating access for new hires, preparing for an internal meeting, then pivot to troubleshooting technical issues for an employee, and quickly transition into moving equipment in-between offices to assist another team. You would be one of the go-to resources for the company for all things technical, along various other responsibilities that may crop up along the way. It is vital to be flexible and willing to change courses seamlessly in this role! Duties & Responsibilities: Technical Support: Provide first-level technical support via phone, email, and in-person interactions. Perform password resets and assist with account access issues. Diagnose and resolve hardware and software issues, including workstation performance, printer connectivity, software installation errors, and peripheral device problems. Helpdesk Management: Log, track, and document all actions taken to resolve issues in the helpdesk system. Escalate unresolved problems to higher-level support when necessary. Equipment & Setup: Assist with moving office equipment and setting up computer workstations. Software & Network Support: Support and troubleshoot Microsoft Office 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.). Manage basic network connections in the server room, including patch panel connections and cable organization. Documentation & Communication: Maintain accurate records of support activities and resolutions. Deliver excellent customer service and communicate technical information clearly to non-technical users. Required Skills and Abilities: High school diploma or equivalent; IT certifications (e.g. CompTIA A+) preferred. 1+ year in technical support or helpdesk environment. Strong troubleshooting and problem-solving abilities. Familiarity with Microsoft Office 365 suite. Basic understanding of networking concepts. Excellent verbal and written communication skills. Ability to prioritize tasks and manage time effectively. Ability to lift and move office equipment and desks as needed. Ready to apply? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck! Culture and Opportunities We pride ourselves on our outward mindset - supporting each other and putting the team and the clients we serve first High-growth environment with clear opportunities for career growth Welcoming atmosphere and culture Benefits 401(k) with matching Dental insurance Health insurance Vision insurance Health savings account Paid time off
    $41k-52k yearly est. Auto-Apply 33d ago
  • IT Technical Support Analyst

    Cal Farley's Boys Ranch 3.8company rating

    Technical support engineer job in Amarillo, TX

    Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-43k yearly est. 1d ago
  • Data Center Technician III, Third Party Data Centers

    Google 4.8company rating

    Technical support engineer job in Amarillo, TX

    _corporate_fare_ Google _place_ Amarillo, TX, USA **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. _info_outline_ XThis role is not eligible for U.S. immigration sponsorship. **Minimum qualifications:** + Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment. + Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware. + Experience with networking protocols. + Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. + Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. **Preferred qualifications:** + Bachelor's degree or equivalent practical experience. + 4 years of experience in maintenance and monitoring of server systems. + Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.). + Experience working within a data center or network operation center environment. + Experience with Linux operating systems. + Experience in project management and leadership, and collaborating and partnering with teams. **About the job** Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the of computer technology.The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Deploy and operate new data center infrastructure across teams. + Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues. + Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. + Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams. + Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $58k-74k yearly est. 14d ago
  • Desktop Support Technician

    IQ Clarity

    Technical support engineer job in Amarillo, TX

    We are seeking a Junior Desktop Support Technician to provide on-site IT support at our client's Amarillo office. This role is ideal for a recent graduate or early-career IT professional who wants hands-on experience supporting end users while contributing to office infrastructure projects. The position is primarily based in Amarillo, with occasional travel to support other office locations. This role will split time between day-to-day end user support and project-based work tied to office upgrades, renovations, and employee movement. Key Responsibilities End User Support (Approximately 50%) Provide on-site technical support for employees, including hardware, software, and access-related issues Troubleshoot and resolve an average of ~20 support tickets per day Handle common access and provisioning requests using Active Directory and Office 365 Support new hires, office moves, and workstation setup during renovations Deliver responsive, customer-focused support in a fast-changing office environment Projects & Office Upgrades (Approximately 50%) Assist with IT-related office renovation and upgrade projects Support workstation refreshes, office moves, and infrastructure improvements Work closely with the Director of Infrastructure and other IT team members on-site and remotely Help improve documentation and support processes as the office grows Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent hands-on experience) Strong interest in desktop support and IT infrastructure Working knowledge of: Microsoft Office 365 Active Directory (user access, provisioning, basic administration) Ability to troubleshoot common Windows desktop and end-user issues Willingness to be on-site in Amarillo and travel occasionally to other offices What We're Looking For A motivated junior-level technician eager to learn and grow Comfortable handling a high volume of support requests Strong communication and customer service skills Ability to adapt to a dynamic office environment with frequent changes Location & Travel On-site role based in Amarillo, TX Occasional travel to support other office locations
    $34k-45k yearly est. 5d ago
  • Level II Technical Support

    Ama Techtel 3.4company rating

    Technical support engineer job in Amarillo, TX

    Job Description ASK US ABOUT OUR HIRING BONUS! AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative. The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II Technical Support Representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP Hosted Phone System Fiber POTS DSL You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided. - Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered. - Diagnosing/repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date. - Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel VoIP phones is a plus Experience in Metaswitch or CSX is a plus Telecommunications experience is a plus Skills Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communication skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $33k-46k yearly est. 10d ago
  • Data Center Technician I (Short Term Contract)

    Hut 8 Mining 3.6company rating

    Technical support engineer job in Amarillo, TX

    ABOUT HUT 8 Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world's largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you're an ambitious individual looking for a career that is as rewarding as it is challenging, you've come to the right place. ABOUT THE ROLE As a Data Center Technician I, you will work with state-of-the-art computing and networking equipment to ensure optimal uptime and provide regular basic repair services. The ideal candidate will be eager to learn about our network technologies and will demonstrate the ability to adapt to evolving systems. You should also be able to stay current with emerging technologies. An analytical mindset is essential for troubleshooting and diagnosing issues with mining equipment, ensuring maximum uptime and minimizing turnaround times. The Data Center Technician I will perform routine maintenance under general supervision. This position ensures that the facility remains available for use and is consistently maintained in a safe and clean condition. The role involves operating various maintenance and mining tools and equipment, as well as performing other related tasks as directed by the Associate Manager and/or Manager of Data Center Operations. This is a short-term, 90-day position. Strong performance during this period may lead to consideration for a full-time employment opportunity. Some of the key responsibilities you should expect are the following: Operations Management: Monitor, maintain, and optimize all critical data center systems, including power distribution units, UPS systems, cooling infrastructure, backup generators, and fire suppression systems to ensure continuous and efficient mining operations. Carry out basic miner repairs and maintenance, flash firmware on miners, and handle associated miner tools and equipment. Perform general facility duties as assigned. Support preventative maintenance schedules, performing regular inspections, cleaning, and necessary repairs on all data center equipment to prevent unplanned downtime. Incident Response: Quickly identify and troubleshoot infrastructure and miner issues, coordinating with multiple teams to resolve technical problems and restore service with minimal disruption to mining activities. Reporting and Analysis: Monitor and contribute to detailed performance reports, including metrics such as uptime, power usage, and environmental conditions, to assist with decision-making and continuous improvement initiatives. REQUIRED SKILLS AND QUALIFICATIONS Beginner to intermediate knowledge of data center infrastructure, including electrical systems, cooling systems, and network architecture, specifically within the context of Bitcoin mining operations. Proficiency in troubleshooting complex technical issues related to power, cooling, and network systems. Knowledge of data center best practices, standards, and maintenance procedures is preferred but not required. Strong problem-solving abilities and the ability to react quickly to critical incidents. Strong communication skills, both written and verbal, for reporting and team collaboration. Ability to work independently and as part of a team in a high-pressure, fast-paced environment. Familiarity with safety standards, energy efficiency practices, and compliance regulations in data center operations. ABOUT YOU High school diploma or equivalent. 1-3+ years of experience in IT/computer hardware, systems/electrical engineering, network administration, and/or troubleshooting. Bitcoin mining experience is a plus. Proficiency in English is required. A basic understanding of IP addressing, subnets, and small electronics or medium to low-voltage electrical systems is a plus. Flexibility to adapt to various tasks and environments. Physical stamina: the ability to stand for 7+ hours per day. Ability to lift and carry up to 50 lbs. Tolerance for harsh environmental conditions, including both indoor and outdoor settings. Must pass a motor vehicle check. Must have reliable transportation to and from the designated work site. Ability to work as a member of a fast-paced, collaborative, and high-performing team is paramount to this role - your success in this role will not just come from how hard you work as an individual, but how strong of a team you help create across the facility. ABOUT THE WORK ENVIRONMENT This role is based onsite at one of our data center locations in Amarillo, TX. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role. This is a short-term, 90-day position. Strong performance during this period may lead to consideration for a full-time employment opportunity. WHAT MAKES HUT 8 A GREAT PLACE TO WORK Hut 8 offers a benefits and wellness program that includes medical, dental, vision, life, and short-term and long-term disability insurance, as well as paid time off. We are proud to invest in building the best team in the industry. At all levels of the organization, we are driven by an entrepreneurial spirit, radical transparency, and relentless growth mentality. At Hut 8, you will have the opportunity to: ▶ Work with bright, driven peers from a range of educational and professional backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting ▶ Design and pitch new products, services, and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy, finance, and government ▶ Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team ▶ Build a lifelong network of friends and professional connections at the cutting-edge intersection of technology, energy, and infrastructure
    $50k-67k yearly est. Auto-Apply 5d ago
  • End User Compute Engineer

    Arganteal 3.9company rating

    Technical support engineer job in Amarillo, TX

    Job Title: Onsite End-User Computing Migration Specialist (1099 Contract) Technical Skills: Active Directory and Quest Migration ToolsContract Duration: 9 Weeks @ 40 hours per week (Lots of Travel Required) Location: Onsite work at nine (9) different locations. Airfare & Hotels will be pre-paid for you. Meals will be reimbursed. Engagement Overview We are seeking an experienced Onsite End-User Computing (EUC) Migration Specialist to support a multi-site workstation and identity migration initiative across nine (9) U.S.-based distribution centers. This role is 100% field-based with lots of travel for all nine (9) weeks of the engagement. You will be working onsite in coordination with a remote migration consultant who will be executing centralized cutover activities. The successful candidate will act as the on-the-ground execution, validation, and issue-resolution resource, ensuring workstation migrations, Active Directory joins, and user access transitions are completed successfully with minimal business disruption. Travel Requirements Travel is required to all nine (9) distribution center locations over the course of the engagement Candidate must be comfortable with frequent travel and onsite presence during migration windows Airfare and Hotels will be prepaid for you. Meals will be reimbursed. Key ResponsibilitiesMigration Oversight and Execution Monitor and support the onsite progression of workstation migrations while cutover tasks are executed remotely Coordinate onsite activities with the remote migration consultant to ensure proper sequencing and timing Move systematically through designated areas of each distribution center to support migration progress Validation and Quality Assurance Validate that workstations are successfully migrated and joined to the target Active Directory / tenant Confirm successful post-migration functionality including device access, domain membership, and policy application Perform spot checks and functional validation to ensure migration integrity End-User Support and Issue Resolution Assist users experiencing login issues or access problems following migration to the new tenant Troubleshoot and remediate issues related to the Quest Desktop Update Agent (DUA) Provide real-time support to minimize user downtime during and after migration events Communication and Coordination Serve as the primary onsite point of contact during migration activities Identify, document, and escalate issues promptly to the remote migration consultant Maintain clear and consistent communication regarding migration status, risks, and blockers Coordinate closely with local site contacts as needed to ensure smooth execution Reporting and Documentation Report daily progress, issues, and resolutions to the migration lead Track migration status across sites and provide feedback on readiness and completion Ensure issues are clearly documented and handed off appropriately Required Skills and Experience Proven experience supporting end-user computing migrations, workstation refreshes, or domain/tenant transitions Strong working knowledge of Active Directory and Windows workstation environments Hands-on experience supporting user login, profile, and access troubleshooting Familiarity with migration tooling such as Quest Desktop Update Agent (DUA) or similar utilities preferred Strong troubleshooting skills with the ability to work calmly in live cutover scenarios Excellent communication skills and the ability to work effectively with remote technical teams Preferred Qualifications Prior experience supporting multi-site or distributed environment migrations Experience working in warehouse, distribution center, or manufacturing environments Ability to work independently and manage onsite priorities with minimal supervision Work Environment Onsite work at distribution centers during active migration periods Fast-paced, execution-focused environment with real-time user interaction Close collaboration with remote technical resources and project leadership
    $66k-90k yearly est. Auto-Apply 5d ago
  • Academic Support Specialist (Math and/or RLA)

    Texas ESC Region 16

    Technical support engineer job in Amarillo, TX

    Primary Purpose: To provide direct instructional services to students in participating districts as part of the Region 16 Triage Task Force. The Teacher/Interventionist will deliver targeted intervention in Math and/or Reading Language Arts (RLA) for elementary students, preferably grades 3-5, using research-based practices, progress monitoring, and data-driven instructional decisions. Daily travel to assigned campuses is required. Qualifications: Education/Certification Bachelor's degree required Valid Texas teaching certification required Master's degree preferred Skills Bluebonnet Learning Experience preferred Strong knowledge and proven experience in Math and/or RLA, preferably in grades 3-5 Experience delivering research-based instruction and intervention Demonstrated ability to manage time, meet deadlines, and travel between campuses Ability to work collaboratively with district and ESC staff Strong problem-solving skills and initiative Effective communication and coaching abilities Service-oriented mindset Working Conditions: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more) Environment: Must be physically able to work inside; tolerate frequent districtwide travel and occasional statewide travel; regular exposure to noise Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion Regular Attendance is an essential function Major Responsibilities and Duties: Provides high-quality, standards-aligned instruction to students through direct teaching in Math and/or RLA. Provides direct Tier 2 and Tier 3 intervention services using research-based instructional practices. Implements progress-monitoring tools and adjusts instruction based on student data to support continuous student growth. Provides Tier 1-3 scaffolded academic supports aligned with MTSS/RTI frameworks to meet diverse student needs. Models effective instructional practices for teachers and support staff, demonstrating strategies for engagement, scaffolding, differentiation, and formative assessment. Plans, internalizes, and delivers daily lessons aligned with district expectations and student learning needs. Assists colleagues in planning and preparing lessons, including materials development, instructional design, and best-practice implementation. Collaborates with campus staff, ESC personnel, district leaders, and colleagues in and beyond the ESC to identify instructional and professional development needs through detailed data analysis and self-reflection, supporting intervention plans and improving student learning. Delivers instructional support and services that align with district needs and ESC expectations. Maintains accurate documentation of services, student progress, and instructional support provided. Participates in data reviews, team meetings, and district/ESC planning sessions as needed. Establishes and maintains positive, professional working relationships with district staff, students, and families. Provides content, best practices, and pedagogical expertise in technical assistance and professional development to support improvements in instructional practices and student learning. Sets, modifies, and meets short- and long-term professional goals based on self-assessment, reflection, peer and supervisor feedback, contemporary research, and analysis of student learning. Travels as a part of job responsibilities. Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director. A functioning cell phone means that it is charged, activated, messages checked, and mailbox emptied regularly. Reports for work ready to perform responsibilities. Performs duties that directly and/or indirectly impact student performance in Region 16. Maintains a professional level of confidentiality regarding all ESC matters. Supports the mission, goals, and objectives of the ESC strategic plan. Upholds and adheres to safety rules and policies of the ESC safety program. Performs professional responsibilities as required by ESC policies, processes, and procedures. Manages time, calendar, and job responsibilities to meet deadlines. Meets proficiency levels of required technology skills as outlined by the supervisor. Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor. Performs other duties as assigned.
    $33k-53k yearly est. 14d ago
  • Site Technician

    Peregrine Team 4.4company rating

    Technical support engineer job in Claude, TX

    Peregrine Team is hiring Site Technicians in Claude, TX. This is a full-time, contract-to-hire opportunity offering full benefits and competitive pay. As a Site Technician, you'll play a key role in supporting specialized cleaning projects within data center and electrical construction environments. This role involves detailed cleaning of equipment and units prior to power activation and requires strong attention to detail. $19/hour Key Responsibilities: Clean and detail electrical cabinets, switchgear units, and associated components prior to power activation Remove debris such as wire shavings, dust, fingerprints, and residue from copper and internal components Vacuum and wipe subfloors and surrounding work areas Clean outside surfaces of cabinets and equipment Floor surface vacuuming and mopping (vinyl and HPL floors) Dust furniture, walls, machines, and hardware as needed Clean windows, glass allotments, and mirrors using appropriate cleaning solutions Work in construction or technical environments while following safety protocols Required Qualifications: High School Diploma or equivalent Ability to read, write, and speak English proficiently Willingness to submit to a criminal background check Willingness to submit to substance screening Must have reliable transportation Comfortable with confined spaces (limited work at heights) Valid government-issued ID Preferred Qualifications: Bilingual Knowledge of data centers, electrical systems, or construction sites Experience as a Cleaner or Janitor in industrial or technical settings OSHA 10 Certification Email your resume to [email protected] ASAP or apply here for consideration.
    $19 hourly Auto-Apply 27d ago
  • Technology - Skyward Specialist

    Amarillo ISD 3.9company rating

    Technical support engineer job in Amarillo, TX

    Open Until Filled PRIMARY PURPOSE: To troubleshoot the Student Management System for staff and students, ensuring the appropriate security settings are in place. This role is crucial for maintaining the system's smooth and secure operation. QUALIFICATIONS: Minimum Education/Certification: High school Diploma or GED Special Knowledge/Skills: Computer skills are mandatory Student Management System, preferably Skyward TSDS Reporting requirements School funding rules and regulations Knowledge of the PEIMS process Strong communication, public relations, organizational skills Strong interpersonal skills to work with school personnel Excellent organizational skills and initiative with multi-task orientation Good work ethic Self-motivated with high productivity. Professional experience Work Conditions: Tools/Equipment Used: Standard office equipment including computer and peripherals Posture: Regular sitting, standing, kneeling, squatting, bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; regular overhead reaching Lifting: Must be able to lift 50 pounds Environment: May work prolonged or irregular hours; frequent district-wide travel; frequent interruptions; Must maintain professional demeanor under stress; Must have problem solving skills. Regular attendance is an essential function. Minimum Experience: Experience with Skyward Student Management TSDS Reporting Knowledge MAJOR RESPONSIBILITIES AND DUTIES: Manage in district and out of district student transfers Provide support to campuses for a number of reports, including failure, missing grades, attendance, eligibility Manage staff security for student management system Registration process to ensure student is enrolled in correct campus (No-shows/new enrollments) Enrollment Reconciliations Oversee Six Week Attendance Audits Create templates within student management system for district use Provide support to campuses for attendance reports regulations and reporting Help Troubleshoot master schedule issues Help provide trainings to end users Maintain address data table in student management system Audit of student information to stay in compliance for state funding Troubleshoot system requirements for all campuses including student and staff information Perform staff information audits to ensure accurate data Enrollment for online summer school Follow district safety protocols and emergency procedures. Comply with state, district, and school regulations and policies for classroom teachers including the Texas Educator Code of Ethics Perform other duties as assigned.
    $73k-104k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Amarillo, TX

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $61k-84k yearly est. 13d ago
  • Campus Technology Specialist

    River Road Independent School District 3.4company rating

    Technical support engineer job in Amarillo, TX

    Maintains professional, consistent, and quality service through the use of superior customer service skills. Responsible for working all open service requests in work order system for assigned campus Responsible for the repair and maintenance of all technology related equipment on campus Schedule and conduct weekly computer maintenance tasks. Monitor use of equipment & supplies within assigned campus; order equipment and supplies as needed from District Technology Staff. Lead basic computer training classes or tutorials for staff and students Assist teachers in helping students research and prepare digital multimedia presentations Serve as tech person during school events, setting up and operating equipment needed for multimedia presentations. Identify problems and report to supervisors as needed. Maintain a clean and working lab at all times Responsible for tracking inventory on all technology related equipment on campus. Help run the library and do inventory High school diploma or GED required. Excellent communication skills required Excellent problem solving and analytical skills Basic classroom management skills
    $36k-54k yearly est. 60d+ ago
  • IT Technical Support Analyst

    Cal Farley's Boys Ranch 3.8company rating

    Technical support engineer job in Amarillo, TX

    Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-43k yearly est. 60d+ ago
  • Level II Technical Support

    Ama Techtel 3.4company rating

    Technical support engineer job in Amarillo, TX

    ASK US ABOUT OUR HIRING BONUS! AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative. The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II Technical Support Representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP Hosted Phone System Fiber POTS DSL You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided. - Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered. - Diagnosing/repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date. - Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel VoIP phones is a plus Experience in Metaswitch or CSX is a plus Telecommunications experience is a plus Skills Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communication skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $33k-46k yearly est. 60d+ ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Amarillo, TX?

The average technical support engineer in Amarillo, TX earns between $49,000 and $104,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Amarillo, TX

$71,000
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