Technical support engineer jobs in Bangor, ME

Job DescriptionDescription: Technical Support Specialist - Information Technology (Compotech Inc.) Clearance: • U.S. Person required (ITAR/Export) Employment Type: Full-time Travel: ~ Minimal between Brewer and Orono locations Reports to: Information Technology and Networking Manager, Digital Solutions Compotech's Digital Solutions Team builds mission-grade software, Artificial Intelligence, and Machine Learning solutions for national security and critical industries. We partner with DoD stakeholders to deliver operational outcomes fast. Role Overview Own the day-to-day troubles of Compotech users and computing environment. You'll get the chance to work in Active Directory, tweaking and making Group Policies, utilizing Intune environment and other Microsoft online suites, along with working with firewalls, switches and wireless environments. You will be part of the backbone of supporting our information Technology to support our employees and DoD partners. What You'll Do User Support: Serve as the first line of response for hardware, software, and network issues; troubleshoot Windows, Linux, and productivity applications. System Administration: Manage Active Directory accounts, group policies, Exchange/Office 365 services, and endpoint security tools. Incident Management: Track, resolve, and document tickets in the ITSM system; escalate complex issues to senior IT staff or vendors when necessary. Endpoint & Network Support: Configure laptops, desktops, and mobile devices; provide basic support for switches, firewalls, and VPNs. Security & Compliance: Support multi-factor authentication, patching, and vulnerability remediation; and NIST 800-53/171 controls. Deployment & Maintenance: Install, configure, and update hardware and software; assist in maintaining imaging processes and system builds. Monitoring & Reliability: Support monitoring tools to ensure availability and performance of systems; perform proactive checks and maintenance. Documentation & Training: Develop and maintain IT knowledge base articles; train users on secure and effective use of IT systems. Collaboration: Work closely with support staff, engineering, and operations teams to support specialized development and mission workloads. Continuous Improvement: Recommend enhancements to IT processes, security, and tools for greater efficiency and resilience. Work on projects that have been recommended and prioritized for optimal success and company growth. Help teach Interns and set up the success of our next generation of information technologists. What You Bring Degree and 3+ years or 5+ years in IT technical support, system administration, or helpdesk environments. Strong troubleshooting skills across Windows 11, Windows Server, and Office 365. Experience with Active Directory, Group Policy, and identity management. Familiarity with networking fundamentals (TCP/IP, VLAN, DHCP, VPN). Knowledge of endpoint protection, patch management, and security best practices. Ability to prioritize tasks, work independently, and support multiple users/sites. Excellent communication skills for both technical and non-technical audiences. Nice-to-Have Experience supporting DoD or defense-industry IT environments, HIPAA, or other significant compliance. Exposure to CMMC, NIST 800-53/171 requirements. Familiarity with Azure Active Directory, Intune, and hybrid identity management with GCC High environments. Linux experience Powershell Certifications: CompTIA Security+, Network+. What We Offer Compensation: Competitive Market Salary for experience level and history + performance-based incentive; equity considered for high impact. Benefits: Medical, dental, vision, 401(k) with match, PTO. Environment: Mission-focused team, modern tooling, Growth Opportunity: Advancement based on performance and potential-paths to Senior Project Manager/Program Manager, Portfolio Operations, or Delivery Director as scope and requirement scales. Compotech Inc. is an Equal Opportunity Employer. Employment is subject to background checks and, where applicable, clearance and export-control requirements. Requirements: Must be a US Citizen

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This person will be responsible for providing Level I and potentially some Level II troubleshooting and technical assistance in the areas of our voice-switched, optical transport and Internet and IP based networks for both our ILEC and CLEC operations. This person will directly report to the Technical Support Manager and will interface with the other work groups as needed. Essential Job Functions:Basic overall:Clearly documenting ALL calls via our Ticketing System.Communicating complex technical issues to customers in an easy-to-understand manner.Respond professionally and proficiently to internal and external customers.Perform customer call backs as appropriate and small business customer support.Proactively monitor all in-service Systems and respond to major events appropriately.Ability to work in a fast-paced environment and multi-task proficiently. Level I Support:Answer incoming Customer repair calls.Be the first point of contact for our customers concerning technical / small business account support.Perform duties as ILEC and CLEC Dispatcher. New installation setup - data and/or voice.Resolve customer complaints of any type.Trouble ticket processing data and voice customers. Level II Support (If so required):Escalate issues to Verizon, Dispatch, Inside Plant, Engineering groups or wherever required in a timely fashion. DSLAM, E-mail, and voice switch provisioning. Maintain and supply timely updates for open trouble tickets in terms of accurate trouble tracking and resolution information. This person will be the “owner” of any trouble tickets assigned until all issues have been resolved, escalated, or that the customer is satisfied that everything is back in working order.Maintain interaction with customers directly during the troubleshooting process. This will involve working with a customer over the phone in either troubleshooting a problem or providing technical assistance directly or by coordinating additional resources to resolve troubles. Regular updates of troubleshooting progress shall be given to the customer and recorded in the trouble ticket. Knowledge, Skills, and Abilities:Experience in troubleshooting at least one of Dialup internet, support Transport and Voice-switched services or IP Network technology.Experience in Microsoft Excel, Word, Access, Visio and WAN/LAN technology is preferred. Knowledge of telecommunications technology, products and services. Must have strong self-motivational skills as well as possess administration, coordination and prioritization abilities. Skill in operating various office equipment such as personal computer and telephone systems.Skill in identifying and resolving subscriber problems.Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner.Ability to organize and prioritize multiple work assignments in a fast-paced, changing environment is also necessary. Ability to pay close attention to detail. Education and Experience:Associates degree or equivalent experience plus one to three years telecommunications experience. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

FUNCTION: Reporting directly to the IT Support Services Manager, the IT Support Technician is responsible for supporting and maintaining all desktops systems, client applications and peripherals deployed within the bank. This position will be the first escalation point for the Helpdesk, and will identify potential problems--and provide solutions--in the desktop environment. The Senior position will be the second level escalation point for the Helpdesk and along with other 2nd level team members, will identify potential problems--and provide solutions in the desktop environment. ACCOUNTABILITIES: Desktop Support: * Implements, manages, optimizes, and support Microsoft Windows. * Performs routine diagnostics and preventative maintenance on-site for computer information systems and related equipment. * Installs and configures PC hardware, software, and peripherals. * Provides assistance to users with varying technical abilities. * Maintains and develops a basic level of knowledge of Bank software and its capabilities. * Provides tier 2 support onsite, via phone, and email. Hardware Support: * Performs routine diagnostics and preventative maintenance on-site for Multi-function devices. * Installs and configures end-user hardware. * Interact with vendors for support issues both on-site and remote. Customer Service: * Responds to telephone calls and email requests for technical support, with a focus on customer experience. * Tracks and monitors problems to ensure timely resolution. * Escalates problems as appropriate. * Provides assistance and training on desktop applications Documentation: * Assists in maintaining inventory of IT assets and software installed and removed within the Bank. * Maintains accurate written records of work performed using the Bank's ticketing system. * Documents installation and troubleshooting procedures for new and existing Bank software. Compliance and Control: * Assists in ensuring that the Bank is in compliance with local, state and federal regulations. * Assists in ensuring that the Bank uses best practices for information systems. * Works to ensure workstations are deployed with up-to-date software, patches, and security configuration. General: * Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork. * Conforms to acceptable punctuality/attendance standards as expressed in the Employee Handbook. * Performs additional duties as requested. Competencies: * Adaptability/Flexibility - Adapts to change, is open to new ideas, takes on new challenges, handles pressure, adjusts plans to meet changing needs. * Initiative - Takes independent action, operates as a pro-active self-starter, acts on opportunities, practices self-development. * Integrity/Ethics - Deals with others in a straightforward, honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys news good or bad. * Interpersonal Skills - Has good listening skills. * Vision/Values - Supports company mission/values through daily actions and decisions, communicates the Bank's vision, mission and values to others, incorporates vision when planning. Knowledge/Skills/Experience Requirements: * High school diploma or equivalent. * College, business, banking, or professional training helpful. * 1 - 2 years IT related experience. The Senior position will have 5+ years experience. * Proficiency with Microsoft products such as Windows 10 and 11, and Microsoft Office. * Strong working knowledge of personal computers and all common peripherals including monitors, printers, modems, and other connection, communication, and storage devices. * Professional telephone skills. * Excellent customer service skills. Physical Demands/Conditions Requirements: * General office environment. * Moderate lifting (to 35 lbs.) required. Moderate reaching, walking, sitting and standing required. Equipment Used: * General office equipment. External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview We are looking for a Rigging Technician to bring support to our Rigging team. In this position, you will be responsible for the safe setup, use and maintenance of Rigging equipment, as well as assisting with inventory and safety inspections. The Rigging Technician could also be tasked with operating the Rigging equipment during performances, when necessary. The ideal candidate for this position will have a team player mindset as well as the ability to handle contingencies and work well under pressure. They should have effective communication skills as this position could communicate on the headset often. This role will pay an hourly rate of $40. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Ensure the safe setup, use and maintenance of Rigging equipment used by Artists during performances, rehearsals and training periods by completing inspections in a timely manner; Operate Rigging equipment when necessary, potentially during performances and rehearsals; Update all necessary maintenance and inspection records/documentation and ensure rigging equipment is in compliance with Cross Insurance Center established policies and standards; Assist with inventory by identifying any additional Rigging equipment that may be required and communicate with Lead when necessary; Participate in special projects, including the research, purchasing, construction and installation of new show elements, and other projects that include Rigging elements or other needs that may fall within the department's specialty, as directed; Maintain flexible schedule for such projects; Adhere to and follow all Occupational Safety and Health Administration (OSHA) regulations as they pertain to the safe operation of all elements related to the show; participate in all required health and safety classes and emergency rescue procedure training; Contribute to a safe and positive working environment at all times by adhering to and following all Cross Insurance Center standards, values, policies and regulations pertaining to safety using equipment and established working methods; Assist other departments when necessary for cross-departmental support; Perform all other job-related duties as assigned. Qualifications At least two years of previous show/theater experience in a similar environment; equivalent comparable technical experience related to Rigging will also be considered; Basic understanding and familiarity of knots used in Entertainment; Working knowledge of Microsoft Office (Word, Excel, Outlook); Ability to work, climb and maneuver in heights; Basic knowledge of the following is an asset: o Fall protection;o Rope access;o AutoCAD;o Mechanical aptitude is desired such as, fabrication, chain hoists, counterweight systems, etc.;o Running cables, swaging, pulley systems, motor control and cabling;o General construction knowledge. Previous aerial, acrobatic or theatrical Rigging is a plus; Ability to obtain OSHA 10 course completion card; Fluent in English, both written and spoken; Ability to clearly and effectively communicate via headset; Availability to work varied shifts, including weekends and holidays; High school diploma or GED completion; Ability to perform the essential functions of the job including, but not limited to: climbing, crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 75lbs, sometimes 100lbs, unassisted, operating mechanized equipment, such as forklifts, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

About the Role Join our dynamic team as a Genotyping Support Technician, where you'll play a vital role in supporting laboratory operations. This position is perfect for someone detail-oriented, organized, and eager to learn in a fast-paced laboratory environment. What You'll Do * Manage inventory of assay reagents and laboratory supplies. * Ensure proper labeling, storage, and tracking of materials. * Under supervision, process biological samples (e.g., tail clips, ear notches, sperm straws) submitted to the Genotyping Service (TGS). * Troubleshoot and document issues with incoming samples and communicate with team members. * Receive, log, and process primers, probes, and other reagents. * Perform additional laboratory support tasks as assigned. What You Bring * Education: High School Diploma required; Bachelor's degree preferred. * Experience: No prior experience required; 1 year of lab experience preferred. * Basic computer literacy (Microsoft Excel and similar software). * Understanding of laboratory safety and sample handling. * Strong attention to detail and organizational skills. * Ability to follow SOPs and work under supervision. About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit ************ EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Full-time Description Who We Are United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning. What You'll Get Bonus Program Training through John Deere University Tool Reimbursement A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match Referral Bonus Earned PTO Employee Assistance Program Paid Company holidays Company Paid Life Insurance Great Work/Life Balance Opportunities for advancement A chance to work for the best in the business Job Type: Full Time Schedule: Monday - Friday 1st shift - Saturdays as needed United Ag & Turf NE is looking for a Service Technician. This individual will be responsible for the effective diagnosis and repair of engine components including small engines, agricultural equipment, and other equipment sold in the market area. Their work must be completed safely, professionally, and in a timely manner. If you're the kind of person who strives to do great work, excels in creative team environments, and lives for problem-solving this is the place for you. What You'll Do The successful candidate will perform complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned equipment. Work must be completed at high levels of quality and safety. Daily duties will include some customer contact, diagnosing, troubleshooting using diagnostic tools, and making repairs. Requirements Must own and maintain their own tools (specialty tools provided by dealership) Basic computer skills Ability to assemble and perform maintenance functions Able to work a varying work schedule/shift and be flexible to respond to after-hour calls Strong customer service skills Excellent oral communication and written skills Strong organizational skills Preferred A minimum of 2-3 years' experience as a mechanic working on small engines, diesel and gas engines, and small handheld components Experience with John Deere Equipment Education High school diploma or GED Physical Requirements The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone Specific vision abilities required by this job include close vision requirements Hearing ability is sufficient to communicate with others in person or over the phone Light to moderate lifting may be required (up to 50 pounds) Ability to reach, stoop, kneel, and bend as needed

Personal Support Specialists (PSS) provide hands-on assistance with daily living for older adults with functional limitations and people with disabilities. PSSs provide services related to a member's physical requirements for assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs). A PSS provides these services according to an authorized plan of care, which can be different depending on where and who they are working with. The PSS (Personal Support Specialist) is responsible for providing excellent, resident-centered, personal care. This care includes assistance with showering/bathing, dressing, toileting and mobility. In addition, the PSS will help with meal service, laundry, housekeeping and other tasks as assigned. The successful candidate is a compassionate, patient caregiver with high energy and a strong desire to make a positive difference in the lives of our residents. As you're caring for your Residents, you have: Flexible Shifts Tuition reimbursement and education support to grow your career Eligible employees have access to full benefits; medical, dental, vision, life, and disability Paid Time Off available to all employees 401(k) Retirement savings program with employer contribution! A wonderful working environment As a PSS, you will help create a caring environment as part of a clinical team, focusing on providing personal support to your Residents in an Assisted Living environment. Getting to know your Residents is one of the most rewarding parts of this job! PSS Minimum Qualifications High school diploma Personal Support Specialist Certification OR not yet a PSS, we will train you! Grow your career: We providing training to become a Certified Residential Medication Aide - which allows you to receive an immediate pay increase! Experience with or desire to spend your work day caring for people, especially those who are older and/or chronically ill. Focus on a high-level of customer service. Ability to work with independence, flexibility, good judgment, verbal communication, creating a safe environment, positive customer relationships. All job offers are contingent upon receiving excellent references and passing the Maine State Background Check.

Job DescriptionHome, Hope and Healing, Inc. is seeking a PSS to work with an adult client in the Brewer area. Provide 1-on-1, client-centered care and services Shifts are variable lengths of time, looking to fill primarily day shift; we will work with you to build the schedule to meet your needs Flexibility to work Per Diem, Part Time, or Full Time in the location that you choose You will provide in-home assistance that is part of the clients authorized and individual care plan. Duties may include: personal hygiene bathing, grooming and oral care; dressing and undressing; meal preparation and feeding; transfer and/or mobility; safe restroom use and maintaining continence activities of daily living such as meal preparation; assistance with communicating on the telephone, email, or internet; general housework such as laundry, dishes, and maintaining a hygienic place of residence Our model of care includes regional Nurse Managers who provide ongoing support, supervision, and education to members of the team. Benefits Excellent benefits (dependent upon employment classification) include: Up to 11 days of Paid Vacation/Sick Time 401(k) retirement plan with up to a 4% employer match that is 100% vested Employer-paid $20,000 Life & AD&D Insurance Dental and Vision Insurance Health Insurance with a generous employer contribution towards the premium and $2,000 towards the deductible (HRA) Flexible Spending Accounts (medical, limited-purpose medical, and dependent) Supplemental insurance plans such as Short-term Disability, Life, Cancer, etc. Over 200 continuous education online courses available for self-development Requirements PSS certificate is preferred but not required, must enroll in PSS course upon hire and complete course within 6 months. Reimbursement for course fees after meeting work requirements. One year of clinical experience in home care preferred High school diploma or equivalent Valid drivers license and reliable transportation Successful passing of background checks To apply please complete pre-screen questions on our website and click Submit Application to complete our employment application. To learn more about Home, Hope and Healing, please call ************ or visit us at *************************** EOE

Job Description At Dignity Care we have a deep compassion for and commitment to providing the best care possible for our clients and we believe our employees are our greatest asset. We are also a company that understands how important employees are and are constantly investing time and money to make sure that all its employees are at the very top of industry standards. Dignity Care is a family oriented company that takes care of each other. Come and join our team to experience our great company. BENEFITS Company Health Insurance PTO 401K with Employer Match Paid Training Ancillary Benefits Pay Rate $16.00 - $18.00/ hour Responsibilities Help clients with personal hygiene, dressing, bathing and other daily tasks Perform basic health care services for clients including checking vital signs or administering prescription medication Help with general light housekeeping, including cooking meals Make transportation arrangements or provide transportation for clients as needed Collect information about conditions and treatment plans from caregivers, nurses, doctors and family members Observe and report on each client's condition Stay up-to-date with home health aide training, policies and procedures Qualifications Previous experience as a home health aide preferred but not required High school diploma or equivalent required Access to reliable transportation Current CPR (American Heart Association) Certification Must be able to pass a criminal background check and provide references Ability to think and work both independently and with direction Must have exceptional personal hygiene Must be respectful and compassionate with a good bedside manner Knowledge of basic housekeeping We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Part-time Description Do you have a background or interest in healthcare with a soft spot in your heart for helping senior citizens and their families? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately! Woodlands Senior Living is a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment. What you will do as a Personal Support Specialist: Assist residents with activities of daily living (bathing, dressing, grooming, mobility, etc.) Assist residents with instrumental activities of daily living (using telephone, light housekeeping, meal preparation/service, etc.) Respond to resident call lights promptly Perform scheduled resident activities as assigned Accurately document care provisions or changes in resident statuses. The benefits to join the team: Evening and night shift differentials to thank you for being flexible with your schedule Vacation and holiday pay because you deserve time to relax and recharge Perfect attendance bonus to recognize your dedication and commitment Referral bonus to show our appreciation for seeking new team members Tuition assistance because we believe in the investment of your growth and success Health, dental, vision and supplemental benefits to support your health 401(k) savings and investment plan to prepare for your future Requirements What you'll bring to the role: Must be 18 years of age Must commit to obtaining PSS certification within 120 days of hire. Must provide proof of immunization/immunity to MMR, Varicella and Influenza. Strong command of the English language with the ability to follow oral and written instructions with precision Salary Description $16 - $24/hour

Job Description Key Results Area #1: Successfully Resolve Customer's Technical Support Issues and assist Customer Teams with PMM's and Projects. Provide fast response times for customers Build positive relationships with customers Design, estimate, quote, and implement solutions to solve customers' problems Interact with the accounting department to describe value for the work performed Ensure customer data and networks are maintained with industry best practices Key Results Area #2: Being a Valuable Team Member Provide a good example of S. J. Rollins culture and values Be on time for work and scheduled meetings Participate in regular team and company meetings Take responsibility for personal and career development Take responsibility for the training and education of less experienced team members Entry Knowledge Meet or exceed responsibilities and expectations of Technical Support Specialist Skill Level A fully trained and experienced Senior Technical Support Specialist will have basic technical knowledge of SJR “full stack” products and services as well as be able to solve issues related to: Printer configurations; Email/Outlook user configurations; QuickBooks multi-user troubleshooting; Active Directory and Group Policy; Intune, Troubleshooting of Wi-Fi, switch, and firewalls; Desktop & laptop troubleshooting, hardware, and software. Responsibilities (What You Do) Complete all customer appointments and service tickets/tasks assigned Serve as PMM Lead for Customers Function as a Technical Lead for selected small customers Solve at least 90% of assigned help desk tickets independently, with minimal assistance from System Administrators Perform PMMs (Preventative Monthly Maintenance) for designated customers Assist team members on projects as assigned Communicate problems and solutions clearly to clients and Account Managers Estimate and quote basic sales for non-hosted inventory products Accept assignment of emergency phone as required Identify and relay potential business opportunities from client communications to Account Managers Expectations (How You Do It) Adhere to policies and procedures as outlined in the Employee Handbook Demonstrate reliability and punctuality Meet or exceed the billable hours per day expectations established at each performance review Exhibit a positive attitude and willingness to learn Display critical thinking, independence, and sound judgment in problem solving Minimize client call-backs through thorough and effective service Proactively manage time and workload, taking initiative to self-assign tasks from the ticket queue Communicate pertinent information clearly and promptly with team members, Technical Leads, and Account Managers Benefits: Health Care Dental Retirement Plan Profit Sharing

Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This person will be responsible for providing Level I and potentially some Level II troubleshooting and technical assistance in the areas of our voice-switched, optical transport and Internet and IP based networks for both our ILEC and CLEC operations. This person will directly report to the Technical Support Manager and will interface with the other work groups as needed. Essential Job Functions:Basic overall:Clearly documenting ALL calls via our Ticketing System.Communicating complex technical issues to customers in an easy-to-understand manner.Respond professionally and proficiently to internal and external customers.Perform customer call backs as appropriate and small business customer support.Proactively monitor all in-service Systems and respond to major events appropriately.Ability to work in a fast-paced environment and multi-task proficiently. Level I Support:Answer incoming Customer repair calls.Be the first point of contact for our customers concerning technical / small business account support.Perform duties as ILEC and CLEC Dispatcher. New installation setup - data and/or voice.Resolve customer complaints of any type.Trouble ticket processing data and voice customers. Level II Support (If so required):Escalate issues to Verizon, Dispatch, Inside Plant, Engineering groups or wherever required in a timely fashion. DSLAM, E-mail, and voice switch provisioning. Maintain and supply timely updates for open trouble tickets in terms of accurate trouble tracking and resolution information. This person will be the “owner” of any trouble tickets assigned until all issues have been resolved, escalated, or that the customer is satisfied that everything is back in working order.Maintain interaction with customers directly during the troubleshooting process. This will involve working with a customer over the phone in either troubleshooting a problem or providing technical assistance directly or by coordinating additional resources to resolve troubles. Regular updates of troubleshooting progress shall be given to the customer and recorded in the trouble ticket. Knowledge, Skills, and Abilities:Experience in troubleshooting at least one of Dialup internet, support Transport and Voice-switched services or IP Network technology.Experience in Microsoft Excel, Word, Access, Visio and WAN/LAN technology is preferred. Knowledge of telecommunications technology, products and services. Must have strong self-motivational skills as well as possess administration, coordination and prioritization abilities. Skill in operating various office equipment such as personal computer and telephone systems.Skill in identifying and resolving subscriber problems.Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner.Ability to organize and prioritize multiple work assignments in a fast-paced, changing environment is also necessary. Ability to pay close attention to detail. Education and Experience:Associates degree or equivalent experience plus one to three years telecommunications experience. Benefits: 401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Job DescriptionDescription: Who We Are United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning. What You'll Get Bonus Program Training through John Deere University Tool Reimbursement A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match Referral Bonus Earned PTO Employee Assistance Program Paid Company holidays Company Paid Life Insurance Great Work/Life Balance Opportunities for advancement A chance to work for the best in the business Job Type: Full Time Schedule: Monday - Friday 1st shift - Saturdays as needed United Ag & Turf NE is looking for a Service Technician. This individual will be responsible for the effective diagnosis and repair of engine components including small engines, agricultural equipment, and other equipment sold in the market area. Their work must be completed safely, professionally, and in a timely manner. If you're the kind of person who strives to do great work, excels in creative team environments, and lives for problem-solving this is the place for you. What You'll Do The successful candidate will perform complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned equipment. Work must be completed at high levels of quality and safety. Daily duties will include some customer contact, diagnosing, troubleshooting using diagnostic tools, and making repairs. Requirements: Must own and maintain their own tools (specialty tools provided by dealership) Basic computer skills Ability to assemble and perform maintenance functions Able to work a varying work schedule/shift and be flexible to respond to after-hour calls Strong customer service skills Excellent oral communication and written skills Strong organizational skills Preferred A minimum of 2-3 years' experience as a mechanic working on small engines, diesel and gas engines, and small handheld components Experience with John Deere Equipment Education High school diploma or GED Physical Requirements The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone Specific vision abilities required by this job include close vision requirements Hearing ability is sufficient to communicate with others in person or over the phone Light to moderate lifting may be required (up to 50 pounds) Ability to reach, stoop, kneel, and bend as needed

At Dignity Care we have a deep compassion for and commitment to providing the best care possible for our clients and we believe our employees are our greatest asset. We are also a company that understands how important employees are and are constantly investing time and money to make sure that all its employees are at the very top of industry standards. Dignity Care is a family oriented company that takes care of each other. Come and join our team to experience our great company. BENEFITS Company Health Insurance PTO 401K with Employer Match Paid Training Ancillary Benefits Pay Rate $16.00 - $18.00/ hour Responsibilities Help clients with personal hygiene, dressing, bathing and other daily tasks Perform basic health care services for clients including checking vital signs or administering prescription medication Help with general light housekeeping, including cooking meals Make transportation arrangements or provide transportation for clients as needed Collect information about conditions and treatment plans from caregivers, nurses, doctors and family members Observe and report on each client's condition Stay up-to-date with home health aide training, policies and procedures Qualifications Previous experience as a home health aide preferred but not required High school diploma or equivalent required Access to reliable transportation Current CPR (American Heart Association) Certification Must be able to pass a criminal background check and provide references Ability to think and work both independently and with direction Must have exceptional personal hygiene Must be respectful and compassionate with a good bedside manner Knowledge of basic housekeeping We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full-time, Part-time Description Do you have a background or interest in healthcare with a soft spot in your heart for helping senior citizens and their families? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately! Woodlands Senior Living is the first senior living organization in Maine to have earned an accreditation by The Joint Commission! What does this mean for you? You could have the opportunity to work with an organization that has surpassed high-level standards of quality, safety and experience for the residents, families and staff served. We are a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment. What you will do as a Personal Support Specialist: Assist residents with activities of daily living (bathing, dressing, grooming, mobility, etc.) Assist residents with instrumental activities of daily living (using telephone, light housekeeping, meal preparation/service, etc.) Respond to resident call lights promptly Perform scheduled resident activities as assigned Accurately document care provisions or changes in resident statuses. The benefits to join the team: Evening and night shift differentials to thank you for being flexible with your schedule Vacation and holiday pay because you deserve time to relax and recharge Perfect attendance bonus to recognize your dedication and commitment Referral bonus to show our appreciation for seeking new team members Tuition assistance because we believe in the investment of your growth and success Health, dental, vision and supplemental benefits to support your health 401(k) savings and investment plan to prepare for your future Requirements What you'll bring to the role: Must be 18 years of age Must commit to obtaining PSS certification within 120 days of hire. Must provide proof of immunization/immunity to MMR, Varicella and Influenza. Salary Description $18.50 - $27/hour

Job DescriptionHome, Hope and Healing, Inc. is seeking a PSS to work with an adult client in the Winterport area daytime hours. Provide 1-on-1, client-centered care and services shifts are variable lengths of time, looking to fill primarily day shift; we will work with you to build the schedule to meet your needs Flexibility to work Per Diem, Part Time, or Full Time in the location that you choose You will provide in-home assistance that is part of the clients authorized and individual care plan. Duties may include: personal hygiene bathing, grooming and oral care; dressing and undressing; meal preparation and feeding; transfer and/or mobility; safe restroom use and maintaining continence activities of daily living such as meal preparation; assistance with communicating on the telephone, email, or internet; general housework such as laundry, dishes, and maintaining a hygienic place of residence Our model of care includes regional Nurse Managers who provide ongoing support, supervision, and education to members of the team. Benefits Excellent benefits (dependent upon employment classification) include: Up to 11 days of Paid Vacation/Sick Time 401(k) retirement plan with up to a 4% employer match that is 100% vested Employer-paid $20,000 Life & AD&D Insurance Dental and Vision Insurance Health Insurance with a generous employer contribution towards the premium and $2,000 towards the deductible (HRA) Flexible Spending Accounts (medical, limited-purpose medical, and dependent) Supplemental insurance plans such as Short-term Disability, Life, Cancer, etc. Over 200 continuous education online courses available for self-development Requirements PSS certificate is preferred but not required, must enroll in PSS course upon hire and complete course within 6 months. Reimbursement for course fees after meeting work requirements. One year of clinical experience in home care preferred High school diploma or equivalent Valid drivers license and reliable transportation Successful passing of background checks To apply please complete pre-screen questions on our website and click Submit Application to complete our employment application. To learn more about Home, Hope and Healing, please call ************ or visit us at *************************** EOE

Job Description Key Results Area #1: Successfully Resolve Customer's Technical Support Issues and assist Customer Teams with PMM's and Projects. Provide fast response times for customers Build positive relationships with customers Estimate and implement basic products to solve customers' problems Interact with the accounting department to describe value for the work performed Ensure customer data and networks are maintained with industry best practices Key Results Area #2: Being a Valuable Team Member Provide a good example of S. J. Rollins culture and values Be on time for work and scheduled meetings Participate in regular team and company meetings Take responsibility for personal and career development Take responsibility for the training and education of less experienced team members Entry Knowledge Willingness and proven ability to learn Reliable team member Strong verbal communication Skill Level No IT knowledge or experience required. All Technical Support Specialists will go through the SJR training program. Responsibilities (What You Do) Complete all customer appointments and service tickets/tasks assigned. Conduct repetitive IT tasks Perform PMMs (Preventative Monthly Maintenance) on an adhoc basis for. Assist team members on projects as assigned Communicate with the client and Technical Support Team Leader before and after every job Execute standard operating procedures for the following: VPN Configuration New User Setup Computer Prep Installing Software Phone Provisioning Expectations (How You Do It) Adhere to policies and procedures as outlined in the Employee Handbook Demonstrate reliability and punctuality Meet or exceed the billable hours per day expectations established at each performance review Exhibit a positive attitude and willingness to learn Display critical thinking, independence, and sound judgment in problem solving Manage time efficiently by requesting work from Technical Support Team Leaders, or self-assigning basic work from the ticket system Benefits: Health Care Dental Retirement Plan Profit Sharing

Currently hiring PART TIME & FULL TIME IN WINSLOW & WATERVILLE AREAS! At Damascus Home Care, we have a deep compassion for and commitment to providing the best care possible for our clients and we believe our employees are our greatest asset. We are also a company that understands how important employees are and are constantly investing time and money to make sure that all our employees are at the very top of industry standards. Damascus is a family-oriented company that takes care of its employees. Come and join our team to experience our great company. BENEFITS Company Health Insurance PTO 401K with Employer Match Paid Training Ancillary Benefits Pay Rate $18.50 - $21.00 Responsibilities Help clients with personal hygiene, dressing, bathing and other daily tasks Perform basic health care services for clients, including checking vital signs or administering prescription medication Help with general light housekeeping, including cooking meals Make transportation arrangements or provide transportation for clients as needed Collect information about conditions and treatment plans from caregivers, nurses, doctors and family members Observe and report on each client's condition Stay up-to-date with home health aide training, policies and procedures Qualifications Previous experience as a home health aide preferred BUT NOT REQUIRED High school diploma or equivalent required Access to reliable transportation Current PSS Cert or willing to obtain one Must be able to pass a criminal background check and provide references Ability to think and work both independently and with direction Must have exceptional personal hygiene Must be respectful and compassionate with a good bedside manner Knowledge of basic housekeeping We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full-time Description Who We Are United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning. What You'll Get Bonus Program Training through John Deere University Tool Reimbursement A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match Referral Bonus Earned PTO Employee Assistance Program Paid Company holidays Company Paid Life Insurance Great Work/Life Balance Opportunities for advancement A chance to work for the best in the business Job Type: Full Time Schedule: Monday - Friday 1st shift - Saturdays as needed United Ag & Turf NE is looking for a Service Technician. This individual will be responsible for the effective diagnosis and repair of engine components including small engines, agricultural equipment, and other equipment sold in the market area. Their work must be completed safely, professionally, and in a timely manner. If you're the kind of person who strives to do great work, excels in creative team environments, and lives for problem-solving this is the place for you. What You'll Do The successful candidate will perform complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned equipment. Work must be completed at high levels of quality and safety. Daily duties will include some customer contact, diagnosing, troubleshooting using diagnostic tools, and making repairs. Requirements Must own and maintain their own tools (specialty tools provided by dealership) Basic computer skills Ability to assemble and perform maintenance functions Able to work a varying work schedule/shift and be flexible to respond to after-hour calls Strong customer service skills Excellent oral communication and written skills Strong organizational skills Preferred A minimum of 2-3 years' experience as a mechanic working on small engines, diesel and gas engines, and small handheld components Experience with John Deere Equipment Education High school diploma or GED Physical Requirements The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone Specific vision abilities required by this job include close vision requirements Hearing ability is sufficient to communicate with others in person or over the phone Light to moderate lifting may be required (up to 50 pounds) Ability to reach, stoop, kneel, and bend as needed Salary Description $22 - $26 per hour