Technical support engineer jobs in Duluth, MN

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Afternoon/PM Shift Only Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Greenfield U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - WI - GreenfieldWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No

Title: Desktop Support IV 40% Remote from within Wisconsin. 60% onsite (starts 100% onsite, and then a hybrid structure) Required Skills: (Need Majority; 5+ Years) End-user Technical support of Windows environments - 5+ years Technical support of Windows 10 and Windows 11 - 5+ years Installation and support of Microsoft Office Suite - 5+ years Extensive knowledge with desktop technology - 5+ years Deployment and technical support of x86/x64 computers - 5 years Desktop software installation, support, and troubleshooting - 5 years Use of remote desktop/remote control tools - 2 years Use of Microsoft Remote Server Admin Tools - 2 years Use of Microsoft MECM/SCCM (software deployment, remote control, Windows updates) - 1 year Support of iOS or Android mobile devices with enterprise MDM - 1 year Support of Omnissa Horizon, VMware Workstation, Microsoft Hyper-V (or similar) - 1 year Technical writing and documentation - 1 year Description of role: This Desktop Support position provides expert-level technical assistance in preparation and support of end-user hardware and applications. The role requires extensive knowledge and experience with desktop technology including, but not limited to: Windows desktop operating systems (10 and 11) Desktop applications and Microsoft Office Suite Multi-function devices (print/fax/copier/scanner) Mobile devices (Android phones, iPhones, iPads) The selected candidate will: Independently perform a variety of desktop-related tasks Serve as a desktop support expert resolving end user issues Receive escalated issues from the internal Service Desk Apply broad knowledge of concepts, practices, and procedures in desktop support Exercise strong judgment, problem solving, and self-direction

Pay: $21.00 per hour At Great Wolf, the IT Technician is responsible for providing technical support for the systems at the lodge. Reporting directly to the IT Manager, technical support includes, but is not limited to workstation and printer installation and maintenance throughout the resort, administering the local server(s), monitoring the network, hardware performance, connectivity and backups. Essential Duties & Responsibilities Work closely with on property staff on systems related issues pertaining to the PMS, POS Proactively monitor and administer the network, workstation operating systems, security system, safety, backups and servers related to the systems within his/her focus for the resort Assemble, disassemble, repair, install, and de-install computers and related equipment approved for use by the corporate office Supervise and train employees' use of the systems to assure compliance with pre-defined and set company policies Participate in job related training, classes, conventions, seminars and personal knowledge enrichment opportunities as directed Administer and enforce GWR license agreements for compliance budgetary accuracy Work closely with members of the GWR IT team Maintain accurate inventories of equipment while maintain an organized, safe and clean work area Assist the corporate IT on projects and support related issues in the field or at the corporate office Prioritize projects and support workload at the resort Conduct regular training sessions to keep the knowledge base at the properties current Basic Qualifications & Skills Associates degree in IT or related field (or equivalent combination of education/experience) Strong support knowledge of O365, Microsoft Office, network technologies and concepts (TCP/IP, SMTP and Ethernet, Wide Area Networks), desktop/mobile OS and hardware as well as audio/visual support experience Demonstrated proficiency in Microsoft Office suite Successful completion of criminal background check and drug screen Desired Qualifications & Traits Microsoft Certification Previous IT experience in hotel/resort/theme park industry SCCM administration, and a working knowledge of Cisco and server virtualization Strong problem solving and organizational skills Attention to detail Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20 lbs. Able to bend, stretch, and twist Able to stand or sit for long periods of time Estimated Salary Range: - $21.00 per hour annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We're looking for a highly motivated IT Senior Support Technician with strong expertise in Microsoft device management and exceptional interpersonal skills. This is an onsite position in Dodgeville, WI, ideal for a proactive professional who thrives in fast-paced environments and delivers outstanding technical and user support. Role Overview You'll be responsible for: Providing Level 2-3 support for desktops and mobile devices using both remote and onsite solutions. Configuring, managing, and troubleshooting Microsoft technologies: Azure AD / Entra ID Microsoft Intune Windows 11 Pro/Enterprise Handling hardware setup, repair, and lifecycle tasks for: Windows/Mac laptops and desktops Mobile devices, printers, scanners, VoIP phones, conferencing gear Delivering expert assistance with Microsoft 365 apps. Maintaining accurate records in ITSM platforms. Managing asset inventory and ensuring compliance with organizational standards. Collaborating with users at all levels to ensure clear communication and positive engagement. Identifying opportunities to improve processes and user experience. Required Skills & Experience 5+ years in help desk or deskside support roles. Strong proficiency in Microsoft ecosystem (Azure/Entra, Intune, O365). Solid troubleshooting skills for Windows 11 and MacOS. Familiarity with enterprise-scale device management and networking fundamentals. Experience with remote support tools. Ability to work independently, prioritize tasks, and adapt to changing environments. Excellent interpersonal and communication skills. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to livewell, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Clinical Specialist $57,500 annually Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve. Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements. Complete structured assessment interviews with parents/care providers. Conduct observation of the individual in appropriate settings such as home, school, or community. Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual. Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable. Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees. Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner. Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards. Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements. Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights. Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed. Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed. May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required. If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies. If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives. May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately. Check water temperature as required when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency. Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities. Qualifications: Bachelor's Degree in a human services field. Two years of related experience. Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder. Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention. Reliable, responsible, and caring nature with ability to work well with others. Commitment to the company's mission and values. Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services. All state-required training and certification completed in mandated timeframes. Why Join Us? Full compensation/benefits package for full-time employees. 401(k) with company match. Paid time off and holiday pay. Rewarding, hands-on work with plenty of variety - no two days are ever the same! Make a lasting impact in the lives of individuals! Enjoy job security with nationwide career development and advancement opportunities. We have meaningful work for you - come join our team - Apply Today! Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

You deserve a job that you feel proud of, where you can channel your knowledge and skills into projects that positively affect communities, and where you design your own path. This is Alliant. Become an employee-owner of a growing engineering and consulting firm where we strive to provide a diverse and equitable culture of support and opportunities. Our success is driven by our employee-owners, and we're excited to have you be a part of it. The Impact You'll Have: Alliant Engineering, Inc. has an exciting opening for a Professional Traffic & ITS Design Engineer to join the Traffic team in our Minneapolis, Minnesota office. As a Graduate/Professional Traffic & ITS (Intelligent Transportation Systems) Design Engineer and an experienced self-motivated individual, you will use your project engineer skills to work in a team environment and lead on a variety of design projects in Minnesota and across the country. Responsibilities: Our team is looking for someone that possesses the following skills: Independently apply standard civil and traffic engineering principles and techniques Design traffic engineering elements of infrastructure projects, such as roadway lighting, traffic signals, signing, and pavement markings, traffic control. Perform preliminary and final ITS Design ITS engineering elements of infrastructure projects, including fiber optic and schematics, changeable message devices, roadway monitoring and detection devices, and signal interconnect Identifies ITS processes and latest technology to develop system engineering, design, verification, and acceptance testing for innovative ITS projects Prepare traffic and ITS design bid packages, including plans, specifications and engineer's estimates for successful letting and construction Perform quality assurance detail checking reviews of plans, specifications and estimates prior to submittal Perform traffic signal warrant analysis and prepare Intersection Control Evaluation (ICE) studies Utilize applicable design standards (DOT, State Aid, County, or City-specific) and applies them in a context-specific manner to their designs Write proposals, scopes of work, and prepare project budgets Qualifications: Bachelor's Degree in Civil Engineering 2-6 years of experience in Traffic and ITS Engineering Licensed Professional Engineer (Professional) or working toward Professional Licensure (Graduate) Proficient with MicroStation and SignCAD Familiarity with traffic and ITS design manuals and standards such as the MUTCD, MnDOT Traffic Engineering Manual, MnDOT Design Scene, MnDOT Sample Plan, MnDOT ITS Design Manual, and MnDOT Quality Management Process Manual Working knowledge of traffic signal timing, phasing, and controller operations, and traffic operations software such as Synchro/Sim Traffic, Highway Capacity Manual, and VISSIM Attention to detail and detailed design Excellent analytical and problem-solving capabilities, organization and multi-tasking skills Excellent technical, written and oral communication skills Familiarity with industry practices and traffic engineering principles Ability to lead and mentor staff Benefits: At Alliant, we take care of our employees by offering a competitive benefit package including: Competitive Salary with Bonus Opportunities Market-Leading Profit Sharing, ESOP and 401k Contribution Programs Medical (with HSA Contribution), Dental, and Vision Plans Company Paid Life Insurance, Short-Term Disability and Long-Term Disability Flexible Spending Accounts for Medical and Dependent Care Wellness Programs and Competitions Generous Annual Leave and Compensatory Time Off Programs Flexible Schedules Casual Work Environment Paid Professional Development and Training Community Involvement/Charity Events Numerous Employee Focused Events (Lunch & Learns, Office Recreation Room, Off-Site Socials, Etc.) Alliant Engineering, Inc., an employee-owned company, is a growing engineering, planning, landscape architecture, and surveying firm with a strong culture of customer service, quality, delivery, and innovation. At Alliant we work hard; we have fun; and we love it. We design solutions that address current needs while paving the way for a brighter future. We provide a culture of diversity, equity, and support, where everyone is given the opportunity to grow and succeed. We approach every project with unwavering confidence yet remain humbly committed to designing work that speaks for itself. At Alliant, our employee-owners are the force behind our success, and we can't wait for you to join us to build better communities with excellence and passion. The base pay for this position is expected to be in the range of $70,000 - $100,000 annually, depending on experience and qualifications. The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

Outlook Group is currently looking for a Desktop System Administrator to join our IT team. Outlook Group is an innovative manufacturer of labels, folding cartons, flexible packaging and contract packaging in Neenah, WI. We deliver time to our customers with consistent, high quality packaging products and services that make it easy to do business with us and give our customers time back in their day. Please make an application promptly if you are a good match for this role due to high levels of interest. **This position will be located onsite at our facility in Neenah, WI** Responsibilities: Manage the acquisition, setup, deployment and support for desktop and work center hardware (computers, laptops, printers) for all employees. Consult with users to determine hardware and software functional specifications. Coordinate, purchase and install desktop software (operating systems, Microsoft Office, custom applications and business support software). Maintain system inventory of desktop hardware assets. Provide help desk support in the following areas: desktop hardware, software, basic network connectivity and phones (including user orientation and training as needed). Troubleshoot and resolve problems with existing technology solutions in a timely fashion. Collaborate with business personnel and information technology team members. Maintain Active Directory, Exchange and Microsoft 365. Leverage Endpoint Central to keep servers and workstations current with critical monthly system patches/updates. Monitor system performance and availability using available tools to ensure best uptime availability. Manage vendor relations, working together on hardware and software purchases and issues that affect systems and/or availability. Partner with network administrator to maintain a secure network (antivirus, phishing tests, cybersecurity training, user awareness). Leverage, maintain and author technical documentation. Additional responsibilities may include: Partner with network administrator to service and maintain network, storage and system backups. Provide support for Outlook Group software (custom applications, SharePoint, ERP). Conduct research into current and emerging technologies to solve business needs. Qualifications: Bachelor's or associate's degree (in related field) preferred Minimum 3 years desktop support experience (ideally in manufacturing) Experience with Windows desktop and server software Experience with Exchange Hybrid, Active Directory, Microsoft 365 and VMWare Experience providing user support for Microsoft Office 365 Apps and other software products Ability to independently perform installation, configuration and system maintenance Driven to proactively problem solve windows desktop hardware and software issues Service oriented and effectively communicates with internal business customers What we offer you: Medical, Dental, Vision, Life and Disability Insurance 401K with company match PTO Education reimbursement Career development If this sounds like the opportunity you've been looking for, apply today! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. xevrcyc For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your top priority as a Solutions Engineer is to serve as a strategic liaison between Business and IT teams, ensuring alignment throughout the full lifecycle of merchandising systems. Act as a technical lead and subject matter expert (SME) for the design, development, implementation, and support of merchandising and inventory systems. Drive the creation and execution of a technology roadmap that supports business strategy and system optimization. Championing best practices, modern approaches, and continuous improvement to deliver scalable, reliable solutions that enable operational excellence. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression. Key Responsibilities: Partner with the business and IT team members to develop, maintain and execute a technology roadmap for merchandising systems to enable business strategies. Coordinate with business process owners and product teams to align technology solutions with business objectives. Provide first and second level operational support using ITIL practices, including incident and problem management for system stability, and lead continuous improvement initiatives. Work with external vendors to drive incident resolution and long-term improvement opportunities. Perform (merchandising) system configuration, set-ups, extensions, and potentially light software development activities. Gain and maintain business operational and technical SME-level knowledge of merchandising systems and apply Agile principles to guide solution development. Conduct complex business and systems analysis and work with IT teams to design technical solutions that improve quality and data integrity. Elicit and document technical requirements and acceptance criteria; review and approve designs throughout development. Produce documentation including technical designs, flow diagrams, user stories, use cases, and test plans to support development and UAT. Collaborate within the product team to prioritize refine backlog items with an eye toward technical complexities, plan releases, and ensure timely delivery of business value. Participate in quality assurance activities such as, but not limited to, test planning and defect management. Support project delivery schedules through technical planning and resource estimation. Conduct and participate in knowledge transfer sessions to team members to build cross-functional expertise. Communicate plans, progress, and issues effectively to management and stakeholders. What you will bring to the table: Bachelor's degree in Computer Science, Information Technology, or related field. 8+ years of experience in IT systems engineering or related roles, with proven ability to lead initiatives and influence cross-functional teams. Strong experience with merchandising systems (Assortment Planning, Product Information Management, Inventory Management and Replenishment, etc.) from design through deployment. Experience with implementing and/or supporting Intactix (JDA/Blue Yonder Space Planning), Blue Yonder Advanced Replenishment, Informatica Product Information Management, JD Edwards Item Management, and/or D365 Product Information Management/Item Master is a plus. Proficiency in hybrid (cloud and on-premise systems) environments, and integration of enterprise systems. Experience leveraging Artificial Intelligence and automation tooling for process automation. Familiarity with Agile methodologies and ITIL practices. Excellent communication skills for engaging technical and non-technical audiences. Strong analytical, organizational, and problem-solving skills. Experience with MS Office, Azure DevOps, and process modeling tools (e.g., Visio). Certifications such as AWS, Azure, or ITIL are a plus. Retail or financial application experience preferred. Demonstrates Northern Tool + Equipment's 12 Core Competencies. About Us Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team. Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes: Competitive Pay: Earn $90,300 to $138,330 annually, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value. Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday - Friday, complemented by a hybrid work schedule that allows you to work both remotely and in the office. Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future. Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use. Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility. Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones. Incentives: Be rewarded for eligible incentive programs. When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!

Walser Automotive Group is driven by our passion for cars and people. For over 60 years, we've led automotive retailing with a transparent buying approach. Family-owned and family-run, we thrive on an inclusive, dynamic culture that values innovation, collaboration, and growth. That's the Walser Way. Compensation Up to $28.00/hr,depending on qualifications What You'll Do Provide Tier I technical support, assisting with troubleshooting hardware and software issues for internal users Support installation and configuration of applications and systems, both in-office and at field locations Deliver friendly, professional helpdesk assistance while learning to take on basic Tier II troubleshooting tasks (network configuration, workstation diagnostics, application performance) Conduct lifecycle management of hardware and software, ensuring accurate asset records are maintained Participate in IT projects, helping design milestones, execute tasks, and drive results Collaborate closely with Support, Infrastructure, and Information Security teams to support organizational initiatives Participate in on-call rotation and maintain clear, thorough IT documentation Demonstrate Walser's Core Values every day: Do The Right Thing - Nothing is worth compromising a relationship Lead By Example - Be willing to help, no matter how difficult the challenge Display Positive Energy - A good attitude is highly contagious Be Open Minded - The only thing that is constant is change What You'll Bring 2-year degree in a computer-related discipline, relevant certifications, or equivalent experience Current experience with Windows workstations and Microsoft Entra Admin Center Strong organizational, technical, written, and verbal communication skills Ability to manage changing priorities, multitask, and collaborate across departments Must be at least 18 years old with a valid driver's license and acceptable driving record Ability to occasionally travel to out-of-state locations Physical Demands Frequent movement throughout Corporate Office and other Walser locations Sitting, standing, reaching, and bending within an office environment Regular computer use for IT and OEM-required tasks Safety eyewear and hard-toed, slip-resistant footwear required in dealership service departments What's in it for you? Career Growth Skill Development Collaborative Team Environment Project-Based Experience Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

About the Opportunity: Check out the role overview below If you are confident you have got the right skills and experience, apply today. AIR Technology Services is seeking a skilled Desktop Technician with 2 to 8+ years of experience to join our team. As a Desktop Support Technician, you will be placed within our client companies to provide comprehensive desktop support and troubleshooting services. This role involves managing a broad range of IT needs, including technical support and troubleshooting assistance to end-users. Your expertise in Desktop Support and Software Support & Troubleshooting while understanding Network Administration will be crucial in ensuring the smooth operation of desktop systems in dynamic environments. The ideal candidate will be a confident self-starter, capable of navigating various IT challenges effectively. Duties and Responsibilities: * Provide technical support to end-users through phone, email, or in-person, ensuring effective communication and problem resolution. * Install, configure, and maintain desktop hardware and software, performing system upgrades and patches as required. * Troubleshoot and resolve hardware and software issues, documenting all support activities and resolutions in a timely manner. * Set up and maintain user accounts in Active Directory and assist with network administration tasks, including TCP/IP configuration and troubleshooting. * Collaborate with other IT team members to resolve complex technical issues and provide training and guidance to end-users on desktop systems and software usage. Skills and Experience: * Strong technical support skills with proven ability to diagnose and resolve hardware and software issues. * Experience with network administration, including Active Directory management and TCP/IP troubleshooting. * Proficient in Microsoft Office applications and familiar with other common business applications such as CAD products and Office 365. * Knowledge of help desk ticketing systems for tracking support requests and understanding of network troubleshooting techniques. Requirements: * Strong troubleshooting skills with desktop systems and software applications. * Proficiency in Windows OS (10/11) and familiarity with Server 2019/2022+ operating systems. * Experience with 3CX Phone System administration and support * Knowledge of SIP trunk providers (Flowroute, QuestBlue, etc.) and VoIP fundamentals * Ability to configure and troubleshoot SBCs, call flows, QoS, NAT/firewall rules, and VoIP-related network performance issues * Excellent problem-solving skills with a detail-oriented approach. * Strong communication skills for effective interactions with clients and team members. * Ability to manage multiple tasks and prioritize work in a fast-paced environment. * Flexibility, a proactive and positive attitude, and teamwork skills. * Willingness to provide on-call support on a rotational basis, including occasional weekend, emergency, and evening work. Join Us: At AIR Technology Services, you will be part of a team committed to delivering high-quality IT solutions and support. We offer a dynamic work environment where you can develop your skills and grow your career. xevrcyc If you are dedicated and ready to work for an innovative company, apply today! Job Type: Full-time Pay: $22.00 - $30.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Experience: * Service technician: 1 year (Required) Ability to Commute: * Waukesha, WI (Required) Work Location: In person

Our client is seeking a Helpdesk Specialist to join their team! This position is located in Minneapolis, Minnesota. Serve as a key resource for onboarding new hires, ensuring seamless setup and system access Provide Level 2 support for installation, configuration, and operation of hardware and software products Troubleshoot laptops, desktops, and associated software; escalate unresolved issues to higher-level support Image machines, load software, and set up email and Office 365 accounts Respond to hardware/software requests and incident tickets using IT service management tools (e.g., ServiceNow) Travel occasionally between offices (~6 miles apart) to provide onsite support Collaborate with team members to maintain a supportive and efficient IT environment Desired Skills/Experience: 5+ years of hands-on experience supporting desktops and laptops in corporate office environments Experience with Windows 11 and Office 365; familiarity with MacBooks is a plus Knowledge of IT ticketing systems (ServiceNow preferred) Valid driver's license and reliable transportation Strong problem-solving, communication, and teamwork skills Ability to work independently and collaboratively in a dynamic environment Basic Windows certifications (e.g., Microsoft certifications) Exposure to both Windows and Mac environments Experience in in-person support roles rather than call center-only roles Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $16.80 and $24.00 Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Technical Service Specialist I- (Pay Scale $60,000-$70,000 annually) The Technical Service Specialist I is responsible for providing technical support to customers, sales, and product development teams for products and applications. This role involves applying chemistry and problem-solving skills to help customers develop, optimize, and troubleshoot applications and processes using Cortec's products. This role serves as the primary technical interface between the company and its customers, helping to ensure successful product performance, resolve issues, and identify opportunities for growth and innovation through application knowledge and problem-solving. Responsibilities: Customer Support: Provide technical support to customers and sales teams on product selection, use, and troubleshooting through testing and performance evaluations of products. Investigate and resolve product performance issues through lab testing, data analysis, and collaboration with R&D and Quality teams. Manage assigned customer projects from start to finish, ensuring timely and accurate results. Provide independent technical recommendations based on data and field experience. Conduct customer site visits, trials, and product demonstrations as needed. Application Support & Development: Design and execute laboratory experiments to support product recommendations and new application development. Translate customer needs into actionable technical projects and work closely with R&D to deliver solutions. Develop and maintain technical documentation, including application guides, technical communications, test methods, and results. Technical Communication: Collaborate with Sales and Marketing to provide technical content for presentations, training materials, and product launches. Deliver customer and distributor training sessions on product technology and application methods. Quality and Compliance: Support complaint investigations, root cause analysis, and corrective actions. Ensure adherence to product quality, regulatory, and safety standards. Cross-Functional Collaboration: Provide feedback to Product Line Managers on emerging customer trends and performance requirements. Support product launches and new application evaluations. Collaborate cross-functionally with R&D, manufacturing, and commercial teams to resolve product performance or application challenges. Travel: Occasional plant and customer site visits with up to 15% travel, including domestic and occasional international trips. MINIMUM EDUCATION: Work experience or an associate's degree in a technical field. MINIMUM EXPERIENCE: 2+ years of experience in technical service, applications support, or formulation within the chemical manufacturing industry. DESIRED QUALIFICATIONS: Strong analytical, problem-solving, and communication skills. Ability to manage multiple projects and priorities in a fast-paced, collaborative environment. Ability to translate complex technical information into practical customer solutions. Hands-on experience with laboratory testing, formulation work, or process optimization. Technical Services Specialist II- (Pay Scale $75,000-$85,000 annually) The Technical Service Specialist II is responsible for providing expert technical support to customers, sales and product development teams for products and applications. This role provides advanced application support by applying chemistry and problem-solving skills to help customers develop, optimize, and troubleshoot applications and processes using Cortec's products. This role partners closely with customers, sales, R&D, and manufacturing teams to ensure product success, deliver innovative solutions, and strengthen the company's technical reputation in the marketplace. POSITION ACCOUNTABILITIES Customer Support & Technical Leadership: Serve as the primary technical contact for key customers, providing high-level guidance on product selection, application, and process optimization. Lead complex troubleshooting and root cause analysis for product performance or quality issues, coordinating cross-functional teams to deliver effective solutions. Design and execute laboratory testing, pilot trials, and on-site customer evaluations to validate product performance and application suitability. Application Development & Innovation: Drive new application development and product introduction in collaboration with R&D and Product Line Managers. Translate customer needs into actionable technical requirements, supporting formulation improvements or new product concepts. Identify market and technology trends to guide product innovation and competitive differentiation. Technical Communication & Training: Develop and deliver technical presentations, training, and webinars/seminars for distributors, end users, and internal teams. Author technical documents including application guides, white papers, technical bulletins, and data packages. Provide mentorship and technical guidance to junior technical service staff and lab personnel. Quality, Compliance & Continuous Improvement: Lead product performance evaluations and complaint investigations using structured problem-solving approaches. Ensure products meet safety, quality, and regulatory standards for intended use. Recommend and implement improvements to testing methods, processes, and documentation practices. Cross-Functional Collaboration: Partner with Sales, Marketing, and Manufacturing to support commercialization, scale-up, and market launch activities. Provide technical input for strategic customer development and business growth initiatives. Travel: Plant and customer site visits with up to 25% travel depending on project and customer needs, including domestic and occasional international trips. MINIMUM EDUCATION: Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or related technical field. MINIMUM EXPERIENCE: 5+ years of experience in technical service, applications development or formulation within the chemical manufacturing industry. Proven experience leading customer projects, trials, or product launches. DESIRED QUALIFICATIONS Demonstrated expertise in customer technical support, application development, or cross-functional project leadership. Strong analytical and problem-solving abilities. Excellent communication and presentation skills, both technical and customer-facing. Strong customer service orientation and interpersonal skills Ability to lead cross-functional initiatives and mentor others. Skilled in experimental design, data interpretation, and reporting. Proficient in laboratory methods and process optimization. Field experience leading product trials and demonstrations.

La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support. We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness. Why Join La Causa, Inc.? Meaningful work that supports youth and families on their path to recovery Collaboration with experienced and compassionate professionals Opportunities for professional development and career advancement Comprehensive benefits and paid leave-including a day off for your birthday! Your Role: As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence. What You'll Do: Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches. Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence. Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises. Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress. Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction. Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting. Build Relationships - Maintain open communication and positive connections with youth, families, and team members. Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies. Professional Development - Attend meetings, training, and supervision to continue learning and improving skills. Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services. What We're Looking For: Bachelor's degree in social work or a related field (Required) Master's degree in social work or related field (Highly Preferred) Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire At least one (1) year of experience providing community-based support Strong cultural competency and interpersonal skills Bilingual (Spanish and English), spoken and written (Preferred) Excellent verbal, written, and documentation skills Strong critical thinking and organizational abilities; able to manage multiple priorities Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) Ability to work flexible hours, including evenings and weekends, as program needs dictate Must successfully complete and pass all background checks, including an annual influenza vaccination Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards Skills & Competencies: Strong cultural competency and interpersonal relationship skills. Excellent written and verbal communication abilities across diverse audiences. Critical thinking and problem-solving skills with sound judgment. Highly organized with the ability to manage multiple priorities. Proficient in Microsoft Office Suite. Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards. Must successfully complete and pass all required background checks, including an annual influenza vaccination. Flexible schedule availability, including evenings and weekends as needed Work Environment: Work takes place in both community and office settings (local travel required) Flexible hours may include evenings or weekends Regularly required to drive, stand, sit, reach, stoop, bend, and walk Frequent talking, hearing, and seeing required, finger dexterity necessary Infrequent lifting (such as files) may occur Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!

The IT Support Specialist is the face of our IT department and must maintain excellent customer interactions. The IT Specialist interacts with customers by telephone, electronically or face to face to perform technical work such as resolving workstation, peripheral and network support service problems. The IT Specialist assists customers by effectively triaging unresolved service tickets by gathering information, categorizing, prioritizing and routing tickets to other IT Support teams for assistance in resolution. This is an in-person position in Duluth, MN. Please note: The normal business hours of this position are 8:00 AM - 4:30 PM. The salary range reflected above is the normal hiring range for 2025. The full salary range, including longevity pay, is $25.34 - $35.40 per hour. This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME. St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas. An employee in this class is responsible for providing assistance to customers in resolving workstation and network hardware, software, and operational problems throughout the County. Duties include troubleshooting hardware, software, and network problems; responding to service desk calls and providing solutions, information and/or technical assistance to customers; preparing, monitoring, and operating computer systems to ensure proper and timely processing of all jobs; preparing and mounting input/output media onto the system; establishing and maintaining automated and/or hard copy files, records, logs, and tape library; and installing, moving, and maintaining system hardware. The work is performed in accordance with department policies under the work direction and guidance of designated supervisory staff. These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near, midrange and far vision; hear within 5 feet; move about; work around others; customer/public contact; and work inside. FREQUENT: Lift and carry up to 50 pounds; balance; climb stairs; crouch; feel; use fingers; grasp; handle; reach; sit; stand; stoop/bend; talk/speak; twist at waist; walk; right and left wrist turn; work alone or with others; and drive. MINIMUM QUALIFICATIONS (Pass/Fail): * An Associate's degree in Computer Information Systems, IT Support, IT Network Administration, Computer Science, or a closely related field; OR equivalent education and experience as determined by the Human Resources Director. * Possession of a valid driver's license. RATING SYSTEM: Supplemental Questions will be 100% of the scoring process: Points will be awarded based on the applicants answers to supplemental questions 10-14. Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history. Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system. TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE: * December 3, 2025 - Applicant screening will begin * Week of December 15, 2024 - Supplemental question scoring to be completed * Week of January 5, 2024 - Interviews to be conducted ESSENTIAL FUNCTIONS: The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at **************************************** VETERANS PREFERENCE: If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you: * Veteran: DD214 noting character of service * Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months. * Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.) * Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate. Please refer to Minnesota Statute 197.455 for additional requirements. Click Here. PHYSICAL-MEDICAL STANDARDS: Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position. DRUG TESTING: Applicants selected for appointment must take and pass a drug test. BACKGROUND CHECK: Applicants selected for appointment to a position with St. Louis County are subject to a background investigation. EMPLOYMENT ELIGIBILITY VERIFICATION: All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment. PROBATIONARY PERIOD: Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment. NON-DISCRIMINATION: St. Louis County is an equal opportunity and veteran-friendly employer.

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: ********************************************************************************************** Security Clearance: None/Not Required Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology. This job is for a Production Support Technician, covering the Air Data Sensors portfolio of products on 3rd shift. You will support the needs of the manufacturing floor in real time, helping to answer questions and remove barriers to production. You will also have opportunities to apply your advanced skills solving complex problems and adapting procedures, processes, and techniques. To be successful accomplishing tasks and goals in this position, you will need experience making sound, data driven decisions and taking calculated risks. You will have the opportunity to develop your skills and career learning from senior professionals and following your individual development plan. WHAT YOU WILL DO: * Identify, disposition, and help progress products that are non-conforming. * Support manufacturing activities through the resolution of production problems, fabrication of complex hardware, equipment, and training. * Self-manage workflow throughout area with minimal guidance, to achieve team goals. * Estimate timeline of defect resolution or process enhancements. * Identify and correct minor process, material, design, or equipment problems * Actively participate in material review activities including troubleshooting of non- * Conformances and disassembly of nonconforming products to identify root cause. * Perform mid-level (moderately complex) testing or mechanical operations on production/repair hardware including troubleshooting to component level. * Provide skill specific training to improve technique and/or understanding of theory of operation. * Perform technical tasks based on written or verbal instructions. Utilize technical assets. * Utilize microelectronic, electronic, optical, electro-optical, mechanical, or electromechanical equipment. * Perform advanced troubleshooting, calibration or modification of hardware, fixtures, and software. * Apply technical expertise in the Quality Escape evaluations, * Help in development and maintenance of complex products, devices, tests, or procedures under constantly changing conditions * Assist in designing fixtures or mechanical parts. * Provide technical solutions to engineering. * Participate on safety initiatives. * Provide accurate recording of time changes, test data. Parts usage, etc. This requires data interpretation. * Generate reports from test results and communicate results or take immediate corrective action to assure proper disposition of items in question. * Utilize multiple databases to create/use necessary information to provide information for decision making requiring judgment. * Manage technical assets which requires support from personnel, outside sources, and other functional groups to complete tasks. * Requisition, manage, and maintain technical assets. QUALIFICATIONS YOU MUST HAVE: * Typically requires HS diploma (or equivalent, e.g. G.E.D in the US) or vocational/technical education in related discipline with a minimum of 4 years of relevant experience * 4+ years of experience as a production support technician. QUALIFICATIONS WE PREFER: * Strong mathematical skills * Previous manufacturing work experience * SAP experience * Strong blueprint understanding SCHEDULE: 3rd Shift Friday, Saturday, Sunday 6AM-6:30PM WHAT WE OFFER BENEFITS Some of our competitive benefits package includes: * Medical, dental, and vision insurance * Three weeks of vacation for newly hired employees * Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option * Tuition reimbursement program * Student Loan Repayment Program * Life insurance and disability coverage * Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Ovia Health, fertility, and family planning * Adoption Assistance * Autism Benefit * Employee Assistance Plan, including up to 10 free counseling sessions * Healthy You Incentives, wellness rewards program * Doctor on Demand, virtual doctor visits * Bright Horizons, child and elder care services * Teladoc Medical Experts, second opinion program * And more! Learn More & Apply Now! Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. The salary range for this role is $50,924 - $95,511. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

At Unifeye Vision Partners (UVP) our mission is simple: to partner with leading eye care practices and support them in their quest to improve the quality of their patients' lives. We are building the leading, nationally recognized integrated eye care community in the country through these partnerships and our commitment to upholding our mission and core values. UVP has a new opening for a Technical Support Team Lead in Minnetonka. SUMMARY The Technical Support Team Lead will be responsible for day-to-day end user and systems support and maintenance and provide guidance and mentoring to colleagues. Starting pay is $25.00-30.00/hour. ESSENTIAL DUTIES AND RESPONSIBILITIES Utilize ticketing system to receive, troubleshoot, and resolve support requests. Work closely with Application Specialists to support, troubleshoot and resolve core application issues. Coordinate with third party vendors and additional IT resources to provide technical support to end users via phone, email and/or in person. Participate and assist with new software and hardware implementations, create documentation, and perform software testing and evaluation as needed. Implementations or new deployments may require hours to be worked after regularly scheduled weekday hours or on weekends dependent on each situation. Work closely with users from all levels on related projects to utilize resources, prioritize tasks, and ensure quality and on-time delivery. Adhere to all regulatory requirements. Assist with the development of processes and procedures to ensure compliance with regulations and requirements. Train/develop/mentor both new and current Support Specialist to ensure end users receive a great experience every time. Take lead on applicable projects that IT is involved in and report progress back to manager while adhering to project deadlines and communicating with affected parties. Other duties as assigned. EDUCATION AND/OR EXPERIENCE Bachelor's degree plus four or more years' experience supporting the IT function, or an equivalent combination of education and experience. Previous IT experience in healthcare preferred. Functional knowledge of Windows and Mac Operating Systems, Microsoft Office, SharePoint, and Active Directory required. Very strong conceptual, analytical, judgment and communication abilities, with an emphasis on the ability to communicate with technical and non-technical audiences. The ability to lead by example, mentor others, and manage projects will ensure candidate excels in this position. HOURS & TRAVEL Must be able to travel to all UVP MN locations as needed. Must have a reliable transportation. Company will reimburse for mileage when traveling between sites. BENEFITS Health Insurance (medical, dental, vision, HSA) Paid Time Off (PTO) Holiday Pay 401K Retirement Savings Plan Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance Employee Assistance Program Employee Discounts Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.