The IT Helpdesk employee plays a crucial role assisting in the support, troubleshooting, and maintenance of IT systems. This position actively participates in daily Scrum stand-ups, collaborates with cross-functional team members, and follows Agile principles to contribute to efficient problem resolution and continuous improvement. IT Helpdesk staff provides assistance in diagnosing and resolving user issues, ensures adherence to IT policies, and actively engages in the IT support lifecycle within Agile principles.
Essential Position Functions
Assist in diagnosing and resolving user issues, actively participating in daily Scrum events.
Ensure adherence to IT policies and procedures, aligning activities.
Collaborate with IT team members to provide timely and effective support, fostering Agile teamwork.
Assist in handling and resolving IT support tickets using appropriate tools and methodologies.
Communicate effectively with users, providing assistance in a user-friendly manner.
Support IT inventory management activities, ensuring real-time accurate tracking of assets.
Contribute to research efforts into emerging technologies supporting IT helpdesk functions.
Assist in documenting IT processes and troubleshooting procedures.
Minimum Requirements of the Position
Enrolled in an associate degree program in information technology, computer science, or a related field, or equivalent experience.
Exposure to or basic experience with IT support functions, hardware, and software troubleshooting.
Exposure to or basic development of effective written and oral communication skills.
Exposure to or basic development of collaborative teamwork skills.
Aptitude for developing problem-solving skills in an IT support context.
Certification Requirements
Although it is not realistic for every candidate to carry all listed certifications, it is expected that the employee/candidate be certified in Scrum and credentialed in at least two of the Azure certifications listed below. It is also acceptable to suggest and achieve equal alternative certifications.
Scrum Certification: Within 60 days of employment obtain Certified Scrum Developer and/or Professional Scrum Master (PSM I) to demonstrate proficiency in Scrum principles and practices.
ITIL 4 Certified (required within 1 year)
AZ-900 Microsoft Certified Azure Fundamentals (required within 1 year)
CompTIA A+ Computer Technology Industry Association (preferred)
Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).
The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
$48k-74k yearly est. Easy Apply 6d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Eau Claire, WI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$51k-69k yearly est. 23d ago
Technology Support Specialist
Fabick Cat 4.2
Technical support engineer job in Eau Claire, WI
The Technology Support Specialist is responsible for customer support related to Fabick's SITECH, marine technology, and Teledyne Construction products, assisting the sales team with pricing and configurations, and acting as a liaison between the sales department, shop/field service, and external customers. This position will provide technicalsupport, troubleshooting, and training on Teledyne products and Trimble systems via phone, in-person, or remote access.
Responsibilities:
Assist technicians with changes in installation processes, measure-up, calibrations, and setup of technology products. Ensure consistency with installation procedures company wide.
Order and prepare new grade control and site positioning technology equipment for installation. Assist with field installations, calibrations, and service calls as needed. Interact directly with the customers, service supervisors, and sales team to ensure timelines are established and met.
Comply with routine reporting requirements. Establish, implement, and maintain necessary reports, records, controls and procedures to assure compliance with company, Teledyne, and Trimble requirements. Document hardware/software problems, equipment preparation, installation, troubleshooting, and onsite usage. Provide feedback and improvements based on customer usage and needs.
Prepare training material and instructional guides regarding installation and use of technology systems for internal, external, and OEM use. Perform on-site customer training as needed.
Responsible for maintaining good customer relations and continuing to build the company image. Resolve customer complaints as soon as possible. Treat customers fairly, friendly, and courteously. Assures customer contacts are made on a timely basis and in a business-like manner.
Help manage sales and parts inventory, repair requests, loaner fleet, and rental kits.
Perform other miscellaneous duties as required.
$39k-48k yearly est. 1d ago
Adult Residential Support Professional - Full Time 1st Shift
Lutheran Social Services 3.6
Technical support engineer job in Eau Claire, WI
Adult Residential Support Professional
Full Time, 7am-3pm Monday-Friday | Lutheran Social Services (LSS)
Lutheran Social Services is seeking a dedicated Adult Residential Support Professional to join our team at Fahrmen Team, a 42-bed adult residential treatment facility. Fahrmen Center provides inpatient addiction services for both men and women, as well as restorative justice programming for individuals involved with correctional systems.
Position Overview
Under supervision, this role involves providing care, services, and treatment to clients in our Addictions and Restorative Justice (ARJ) programs. Clients may present with substance use disorders and/or criminogenic risk factors, requiring responsive and compassionate support.
Key Responsibilities
(This list is not exhaustive; additional duties may be assigned as needed.)
Collect urine specimens and administer breathalyzer tests
Support, interact with, and monitor residents while serving as a positive role model
Document resident behaviors and maintain accurate records and reports
Perform general housekeeping and cleaning tasks
Organize and distribute clothing, bedding, and supplies
Monitor or administer medications per program policies
Share client status updates with external partners while maintaining confidentiality
Identify and respond appropriately to emergencies or crises
Support residents in achieving treatment plan goals
Work independently and problem-solve effectively
Attend staff meetings and participate in required trainings
Assist with meal preparation, grocery shopping, and life skills development
Transport residents to appointments, meetings, and activities
Lead educational group activities within program guidelines
Provide basic first aid when necessary
Perform other duties as assigned
Perks & Benefits
Mileage reimbursement
Paid Time Off (PTO)
403B retirement contribution option
Annual raises prioritized for employees
Employee Assistance Program (EAP)
Service awards and recognition
Education & Experience
High School Diploma or GED required
Related experience or college credits in social work, human services, psychology, or similar fields may be required depending on contract needs
Prior experience in a similar role preferred
Strong reading, writing, math, and problem-solving skills
Ability to follow direction, maintain professional boundaries, and work collaboratively with patience, flexibility, and self-control
Certificates, Licenses & Registrations
Valid driver's license preferred
Must meet LSS auto insurance requirements and pass a satisfactory Motor Vehicle Record (MVR) check
DHS 83 training (Fire Safety, First Aid, Choking Procedures, Standard Precautions, Medication Administration) preferred; required after hire
Skills
Strong verbal and written communication skills
Basic computer proficiency for timecards, email, HRIS, EHR systems, and online training
Physical Demands & Work Environment
Frequent standing, bending, stooping, crouching, kneeling, stair use, and walking
Work primarily in a community-based residential setting
Exposure to outdoor conditions while supervising resident activities, assisting with snow removal, or yard care
Moderate noise level in the work environment
Travel
Day travel required up to 25-50%, depending on role responsibilities
Lutheran Social Services is an Equal Opportunity Employer (EOE).
$28k-33k yearly est. 49d ago
IT Service Support Technician
Valley Craft 3.5
Technical support engineer job in Lake City, MN
Responsive recruiter Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Donation matching
Free food & snacks
Health insurance
Paid time off
Signing bonus
Vision insurance
Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Use your skills as an innovative technology solutions IT Service SupportTechnician. If you're up to the challenge, then take a chance at this rewarding opportunity!
SIGNING BONUS: $1,000
Pay: Competitive compensation based on skills and experience
Schedule: 8:00 am - 4:30 pm
BENEFITS:
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Profit sharing
Referral program
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance - NO WEEKENDS
Position Overview:
Under the supervision of the Director of Finance, the IT Service SupportTechnician delivers prompt and effective technical assistance and training to end users across multiple technology platforms.
This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment.
The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems.
Responsibilities:
Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure.
Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations.
Assist with the maintenance and support of Windows servers.
Provide maintenance and support for the IP phone system and video conferencing equipment.
Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools.
Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues.
Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security.
Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users.
Act as the lead in triaging support tickets to prioritize and resolve issues effectively.
Coordinate hardware and software repairs with external vendors as necessary.
Execute special projects as assigned by management.
Qualifications:
Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment.
Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired.
Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status
. Compensation: $55,000.00 - $65,000.00 per year
Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Professional Grade Quality…. Built to Last…. Made in the U.S.A.
$55k-65k yearly Auto-Apply 41d ago
Customer Support Technician
W S Darley & Co 3.3
Technical support engineer job in Chippewa Falls, WI
Since 1908, Darley, a family-owned business, has driven steady growth while passionately serving the world's first responder and tactical communities by providing high quality, safe and innovative products with unmatched commitment and service. Corporate headquarters is in Itasca, Illinois, while state of the art R&D and manufacturing operations are in Chippewa Falls, Wisconsin, and Janesville, Iowa. The Pump Division, located in Chippewa Falls, WI is currently seeking a Customer SupportTechnician to add to its team. This Job is located in Chippewa Falls, WI.
Benefits:
Job Stability with industry leader, health Insurance, including medical, dental and vision, life Insurance, short term disability, long term disability, 401k match, 401k profit sharing, tuition reimbursement, nine paid holidays, generous PTO policy, bonus structure, boot reimbursement, company picnics/ holiday parties, safety incentives and so much more!
General Responsibility: Shall Serve as the first line of communication for our Sales Team and customers regarding pumps and pump parts; including repairs and general operating and maintenance questions.
Specific Responsibilities and Authorities
Respond to inquiries/ questions regarding part and pump quotes and orders and the repair and general operation of Darley pumps and parts, for both commercial and government accounts.
- Provide customer with necessary information to help them determine what is needed for repair or replacement or the general operation of Darley pumps, accessories or parts.
- Enter quotes for parts and accessories, including costs and lead times, and the shipping charges as requested.
- Enter parts orders
- Enter pump orders
- Enter parts that were not needed or for repair or warranty
- Provide customers with information for our service centers to repair their pump
- Enter repair orders when customer wants Darley to do repairs
- Respond to inquiries/ questions concerning maintenance or repair of Darley Products
- Improve processes within the department, leading small to medium scope projects that enhance customer experience and reduce internal labor input.
- Provide follow-up information for any of the above
AAP/EEO Statement
W.S. Darley and Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.
Requirements
Qualifications:
Associate degree in a mechanical, technical or business field related to manufacturing or equivalent experience.
Mechanical aptitude, Troubleshooting, Diagnostic and communication skills
Understanding of Enterprise Resource Planning Systems (JD Edwards experience is a plus)
Microsoft office suite experience
$31k-40k yearly est. 60d+ ago
25B Information Technology Specialist
Army National Guard 4.1
Technical support engineer job in Chippewa Falls, WI
If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack.
Job Duties
* Maintenance of networks, hardware, and software
* Provide customer and network administration services
* Construct, edit, and test computer programs
Some of the Skills You'll Learn
* Use of computer consoles and peripheral equipment
* Computer systems concepts
* Planning, designing, and testing computer systems
Helpful Skills
* Interest in computer science
* Strong attention to detail
* Ability to communicate effectively
* Experience in installation of computers
Through your training, you will develop the skills and experience to enjoy a civilian career working as a network supporttechnician, data processing technician, or computer programmer in just about any company that uses computers.
Earn While You Learn
Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.
$61k-85k yearly est. 1d ago
BI Help Desk Analyst
Black River Memorial Hospital 4.1
Technical support engineer job in Black River Falls, WI
Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) Information Technology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users. This position:
Full-time, 80 hours per pay period, Day Shift, benefited. (Full-On-Site Required)
Essential Duties:
Provides IT Help Desk support and resolves problems to the end user's satisfaction.
Monitors and responds quickly and effectively to requests received through the IT Help Desk
Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority.
Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required.
Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software.
Educational Qualifications:
Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required
Associate's degree in Information Systems
Bachelor's Degree in Information Systems, Business, Communications, or related field preferred
2 years of relevant technical experience preferred
Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health.
"Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
$32k-47k yearly est. Auto-Apply 60d+ ago
Dynamic Server Support Technician
Worldwide Techservices Open 4.4
Technical support engineer job in Eau Claire, WI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
$30k-44k yearly est. 60d+ ago
Assistive Technology Professional
United Seating & Mobility
Technical support engineer job in Eau Claire, WI
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
The pay range for this position is $45,000-$70,000 Salary + commission. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
JOB PURPOSE:
The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
KEY RESPONSIBILITIES:
* Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.
* Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals.
* Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals.
* Manage/Facilitate efficient procurement processes from equipment specification through delivery.
* Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
* Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting
* Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.
* Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year.
* Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities.
* Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.
* Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities.
* Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry.
* Develop and maintain new and existing relations with various referral sources.
* Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
* Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
* Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
* The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
* Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered.
* Valid Assistive Technology Professional (ATP) certification.
* Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Must have valid Drivers License.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
* Minimum one (1) year experience working with complex rehabilitation technology.
* Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
* Previous experience in selling DME equipment.
* Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
* Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to meet essential functions of the position with reasonable accommodations as necessary
* Frequent use of hands, wrists, fingers associated with computer equipment.
* Prolonged periods of time working at a desk and/or on a computer.
* Occasionally move and reach with arms and hands.
* Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
* Ability to communicate effectively.
* Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$45k-70k yearly 7d ago
Student Technician
Roland MacHinery Co 3.6
Technical support engineer job in Eau Claire, WI
Job Description
Student Technician
Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West's leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations. Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
Qualifications & Skills:
High School Diploma/GED is required.
Must possess a clean driving record
Desire to obtain a life long career in the heavy equipment industry.
Potential Future Responsibilities & Duties:
Maintains relationships with clients by providing service, support, information, and guidance; researching and recommending solutions
Identifies product improvements or new products by remaining current on industry trends, market activities, and competition
Maintains quality service by establishing and enforcing organization standards
Maintains professional and technical knowledge by attending factory training.
Contributes to team effort by accomplishing related results as needed
Responsible for troubleshooting, repairs and reconditioning of construction, municipal and highway related heavy equipment and related components
Always be expected to present a favorable company image in appearance, uniform, language, personal conduct, and while operating a company vehicle
Large Diesel Engine repair and servicing
Construction Equipment Hydraulic systems repair and Servicing
Construction Equipment Electrical systems repair and Servicing
$17k-30k yearly est. 12d ago
Retail Support Specialist
DSI Systems 4.0
Technical support engineer job in Eau Claire, WI
Job Description
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technicalsupport, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technicalsupport
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly 22d ago
Desktop Support Tech
Global Channel Management
Technical support engineer job in Neillsville, WI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Desktop Supporttechnician needs 3-4 years experience. Network certifications are pluses.
Desktop Supporttechnician duties include:
Install, configure, and administer Microsoft Windows operating systems
Install, configure, and support end user hardware
Provide desktop and application support
Provide outstanding customer service and communication to the end users? Other project and duties as assigned
Desktop SupportTechnician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:
Additional Information
$35/HR
CTH
$35 hourly 2d ago
Residential Support Specialist
Arbor Place 2.7
Technical support engineer job in Menomonie, WI
Job DescriptionSalary: Starting Wage: $16.50 $19.50/hour (based on training, education, and certifications)
Residential Support Specialist
Menomonie, WI | Part-Time
Arbor Place, Inc. is seeking Residential Support Specialists to join our team. This position plays a vital role in supporting individuals in recovery by providing professional, client-centered care in a structured treatment environment.
As a Residential Support Specialist, you will actively engage with clients, support daily routines, model recovery-focused behaviors, and contribute to creating a safe, therapeutic, and respectful atmosphere. This role requires professionalism, critical thinking, and the ability to work both independently and as part of a team.
Schedule Requirements
Arbor Place has a 24/7 residential treatment facility.
Staff must be available to work every other weekend.
Position requires a mix of 1st and 2nd shifts, with occasional overnight shifts.
All new hires will be trained on all shifts to ensure flexibility and program coverage.
What We Offer
Starting Wage: $16.50 $19.50/hour (based on training, education, and certifications)
Overnight Shifts: Flat rate of $23.25/hour
Responsibilities
Supervise and interact with clients in a respectful, professional manner.
Support clients in daily living skills, structured activities, and program rules.
Monitor client behavior, provide redirection, and model recovery-focused conduct.
Complete required documentation accurately and promptly.
Administer and document medications following training and policy.
Conduct urine analyses and other program monitoring tasks.
Participate in crisis intervention and de-escalation as needed.
Maintain a clean, organized, and safe living environment.
Communicate effectively with team members, supervisors, and other departments.
Attend and actively participate in staff meetings and trainings.
Perform other duties as assigned.
Qualifications
Required:
High school diploma or equivalent.
Ability to pass Wisconsin Caregiver Background Check and pre-employment drug screen.
Valid drivers license and acceptable driving record.
CBRF certifications or willingness to obtain within required timeframe.
Preferred:
Recovery Coach or Peer Support Specialist Certification.
Associate or Bachelors degree in Human Services, Psychology, Social Work, or related field.
Experience in behavioral health, residential care, or substance use treatment.
About Arbor Place, Inc.
Arbor Place, Inc. is a nonprofit organization in Menomonie, WI, providing prevention, treatment, and renewal opportunities to individuals, families, and communities impacted by substance use and mental health disorders.
Join us in making a difference. Apply today!
$16.5-19.5 hourly 21d ago
Construction Services Engineer
Short-Elliott-Hendricksonorporated
Technical support engineer job in Rice Lake, WI
Imagine being an employee-owner of a company guided by engaged and empowered team members like yourself. Where a culture of respect, flexibility, and accountability aren't just ideals - they're our foundation, and diverse backgrounds and perspectives are valued as drivers of innovation and growth. Join us, as together, we are Building a Better World for All of Us .
You belong at SEHSEH is currenting searching for a Construction Services Engineer to join our talented Construction Services team!
Why our employee-owners love SEH:
"I was on vacation last week and had zero concerns that my colleagues would help out with anything that came into my inbox!" - GIS Analyst
"What company has a CEO who cares enough to seek out one-on-one conversations ranging from 'How are you?' to 'What do you think would help the company?' SEH, that's who. " - Civil EngineeringTechnician
"Having the feeling that my voice matters and believing that SEH truly cares about the employees is so satisfying!" - Sr Financial Analyst
"It feels good having colleagues and supervisors that provide support and resources for growth and learning!" - Civil Engineer
"This is the first company I've worked for with a true entrepreneurial spirit." - Sr Mechanical Engineer
Why you'll love SEH:
Collaborate on amazing projects of varying size and complexity that positively impact communities
Being 100% employee-owned means we all share in the company's success
Career development through continued education, licensure/certification, skills, and technical training
Work arrangements that promote work/life balance
Flexible holidays enable individuals to tailor their festivities
Paid Family Leave provides time to care for loved ones, whether family by birth or family by choice
This Opportunity:
Join our team based in Rice Lake, Wisconsin in this year-round opportunity to develop both construction and design skills.
Participate in field activities on projects with varying levels of complexity and construction conditions.
Provide on-site representation for a variety of transportation projects, supporting tasks such as documentation, material testing, survey coordination, and more.
Travel to project sites as needed to complete field responsibilities.
Apply engineering and technical knowledge to support construction-related duties.
Assist with field observations on less complex construction projects to ensure conformance with contract documents.
Maintain daily documentation of certified work and enter quantities into recordkeeping systems or contract administration software.
Communicate regularly with engineers, contractors, landowners, utility companies, and public stakeholders regarding project progress and concerns.
Support monitoring of contractor schedules and construction progress, reporting updates to senior construction staff and project managers.
Assist in developing project punch lists and compiling final documentation in accordance with contract requirements.
Help prepare record drawings and maintain project files and digital records.
Monitor contractor activities on-site under direct supervision.
Handle basic issues independently and escalate more complex matters to senior staff. Possess a foundational to intermediate understanding of construction practices.
Essential Qualifications:
Bachelor's degree in Civil Engineering, or a related field, or an equivalent combination of education and experience.
Ability to obtain required HTCP certifications.
Ability to read, analyze, and interpret plans, specifications, and technical documents.
Strong verbal and written communication skills with the ability to present information professionally to internal and external stakeholders.
Strong multi-tasking and organizational skills.
Ability to calculate project quantities accurately.
Proficiency in Microsoft Office (Word, Excel, etc.).
Willingness to learn construction administration software such as AASHTOWare, OneOffice, Bluebeam, or Adobe.
Commitment to SEH's Quality and Safety standards.
Preferred Qualifications:
0-5 years of experience in the construction industry, with knowledge of construction techniques, estimating, scheduling, and construction administration.
Knowledge of WisDOT construction policies/practices
Willingness and ability to travel long distances daily, if required.
Familiarity with Civil 3D.
This position requires an MVR records check verifying that you possess a valid driver's license and a driving record which meets the requirements of SEH's Driving Program.
Who We Are
Better Places. Clean Water. Renewing Infrastructure. Improving Mobility. SEH is an employee-owned engineering, architectural, planning, and environmental company, offering a wide variety of services. We've been helping government, industrial, and commercial clients find solutions to complex challenges since 1927. Our 900+ employee-owners across the US unite behind our core purpose of Building a Better World for All of Us .
Base compensation is expected to be in the range of $28.39/hr and $35.07/hr based on skill set and experience. Check out our full benefits package at SEH Hiring Journey.
Due to current business and operational considerations, unable to hire employees residing in the following states at this time: AK, AR, CA, CT, DE, HI, KY, MA, RI, VT, and PR. Candidates willing to relocate should indicate this in their application.
The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.
SEH is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.
Notice to Third Party Agencies: SEH does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by SEH's Talent Director, SEH reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.
#LI-CK1
$28.4-35.1 hourly Auto-Apply 39d ago
Global Tech Services Engineering
Teksystems 4.4
Technical support engineer job in Arcadia, WI
Designing and implementing SCCM infrastructure (primary site, distribution points, boundaries). Creating and managing complex task sequences for OS deployment. Developing custom scripts (PowerShell) for automation and reporting. Integrating SCCM with other platforms (Intune, WSUS, third-party tools).
Performance tuning and capacity planning.
Handling upgrades, migrations, and disaster recovery planning.
Skill Level:
Deep knowledge of SCCM architecture and SQL database.
Advanced troubleshooting (WMI, logs, client health).
Strong PowerShell scripting and automation skills.
Experience with hybrid environments (SCCM + Intune).
As a Global Tech Services engineer, you will serve as a technical expert individual contributor, directly executing and advancing our enterprise Global Tech Services management initiatives while collaborating with team members. This dynamic role requires deep technical expertise, focusing on implementing complex technical solutions and providing technical guidance to team members. You will work hands-on with complex systems, contributing significantly to code development, system architecture, and technical implementation while ensuring your work aligns with team objectives.
Your hands-on responsibilities include developing PowerShell scripts, engineering deployment solutions, and implementing advanced configurations across our MECM infrastructure and MDM platforms. While coordinating with team members and stakeholders, you'll maintain a primary focus on technical execution, solution architecture, and complex problem-solving. The position emphasizes strong technical contributions, including code development, technical documentation, and direct execution of challenging projects.
As a technical lead, you'll work extensively on operating system imaging, application packaging, and security implementations across multiple platforms (Windows, mac OS, Linux, iOS, Android). Your expertise in Microsoft Exchange, MECM, and various MDM solutions (Intune, Kanji, SOTI, Knox) will enable you to both execute complex technical solutions and provide guidance to team members. This role emphasizes maintaining advanced technical proficiency while sharing knowledge and promoting technical excellence through hands-on examples.
Primary Responsibilities
- Technical Leadership
- Contribute as a technical SME for MECM administration
- Execute strategic initiatives for the engineering team
- Implement continuous improvements for Global Tech Services
- Collaborate with vendors and stakeholders
- Technical Execution
- Configure and maintain MECM infrastructure, including system upgrades and migrations
- Execute comprehensive software deployment strategies through Software Center
- Develop application packaging, testing, and deployment processes
- Implement system security, compliance, and patch management
- Monitor and optimize system health and performance
- Support a Microsoft Exchange environment
- Develop and maintain cross-platform imaging solutions
- Software Deployment & Package Management
- Design and execute software deployment packages
- Configure and optimize Software Center functionality and user experience
- Implement packaging standards and quality control procedures
- Create and maintain Windows application packaging
- Develop PowerShell automation scripts
- Execute deployment configurations and schedules
- Implement testing protocols and validation procedures
- Operations & Security
- Implement security baselines and compliance standards
- Support disaster recovery and business continuity planning
- Create and maintain system documentation and standard operating procedures
- Monitor and report on system metrics and KPIs
- Execute device patching management
- Configure mobile device management solutions
Technical Leadership Responsibilities
- Microsoft Endpoint Configuration Manager (MECM/SCCM) enterprise administration
- Advanced Windows Server and Active Directory management
- Device Patching Management:
- Enterprise-wide patch deployment strategies
- Vulnerability assessment and remediation
- Compliance reporting and monitoring
- Update ring management
- Testing and validation procedures
- Operating System Image Development & Engineering:
- Windows OS platforms
- mac OS environments
- Linux distributions
- Android tablet configurations
- iOS device configurations
- Mobile Device Management (MDM) Solutions:
- Microsoft Intune
- Kanji
- SOTI MobiControl
- Apple Business Manager
- Samsung Knox
- Microsoft Exchange Administration:
- Server configuration and maintenance
- Security and compliance management
- Mail flow management
- User administration
- Hybrid deployment expertise
- Advanced Windows Application Packaging:
- Complex application packaging and testing
- Advanced PowerShell script development
- Custom deployment solutions
- Application compatibility testing
- Package troubleshooting and remediation
What Do You Need?
- Bachelor's degree in Computer Science, Information Technology, or related field preferred
- 5+ years of hands-on IT operations experience
- Strong technical mentorship skills with proven experience guiding technical team members
- Knowledge of IT infrastructure, security protocols, and best practices
- Excellence in technical project execution and resource utilization
- Advanced analytical and problem-solving capabilities
- Outstanding communication and cross-functional collaboration skills
- Experience with IT service delivery and ITIL frameworks
- Demonstrated ability to lead by technical example and serve as a subject matter expert
- Track record of successful complex technical implementations and solutions delivery
- Ability to travel domestically as needed
- Flexibility to work extended hours when required
- Strong commitment to ethics, integrity, and trust
Benefits We Offer
Health, Dental, Vision, Employee Assistance Program
Paid Vacation, Holidays, and Your Birthday off
Generous Employee Discount on home furnishings
Professional Development Opportunities
Ashley Wellness Centers (location-specific) and Medical Tourism
Telehealth
401(k) and Profit Sharing
Life Insurance
Our Core Values
Honesty & Integrity
Passion, Drive, Discipline
Continuous Improvement/Operational Excellence
Dirty Fingernail
Growth Focused
Skills
MECM, Intune, Powershell, Windows, Device Management
Top Skills Details
MECM, Intune, Powershell, Windows, Device Management
Additional Skills & Qualifications
Growth Mindset
Experience Level
Expert Level
Job Type & Location
This is a Permanent position based out of Arcadia, WI.
Pay and Benefits
The pay range for this position is $75000.00 - $95000.00/yr.
Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance
Workplace Type
This is a fully onsite position in Arcadia,WI.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$75k-95k yearly 3d ago
Information Technology Professional
U.S. Navy 4.0
Technical support engineer job in Eau Claire, WI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$62k-84k yearly est. 23d ago
IT Service Support Technician
Valley Craft 3.5
Technical support engineer job in Lake City, MN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Dental insurance
Donation matching
Free food & snacks
Health insurance
Paid time off
Signing bonus
Vision insurance
Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Use your skills as an innovative technology solutions IT Service SupportTechnician. If youre up to the challenge, then take a chance at this rewarding opportunity!
SIGNING BONUS: $1,000
Pay: Competitive compensation based on skills and experience
Schedule: 8:00 am - 4:30 pm
BENEFITS:
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Profit sharing
Referral program
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance - NO WEEKENDS
Position Overview:
Under the supervision of the Director of Finance, the IT Service SupportTechnician delivers prompt and effective technical assistance and training to end users across multiple technology platforms.
This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment.
The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems.
Responsibilities:
Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure.
Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations.
Assist with the maintenance and support of Windows servers.
Provide maintenance and support for the IP phone system and video conferencing equipment.
Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools.
Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues.
Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security.
Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users.
Act as the lead in triaging support tickets to prioritize and resolve issues effectively.
Coordinate hardware and software repairs with external vendors as necessary.
Execute special projects as assigned by management.
Qualifications:
Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment.
Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired.
Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status
.
$31k-48k yearly est. 12d ago
Desktop Support Tech
Global Channel Management
Technical support engineer job in Neillsville, WI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Desktop Supporttechnician needs 3-4 years experience. Network certifications are pluses.
Desktop Supporttechnician duties include:
Install, configure, and administer Microsoft Windows operating systems
Install, configure, and support end user hardware
Provide desktop and application support
Provide outstanding customer service and communication to the end users? Other project and duties as assigned
Desktop SupportTechnician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:
Additional Information
$35/HR
CTH
How much does a technical support engineer earn in Eau Claire, WI?
The average technical support engineer in Eau Claire, WI earns between $45,000 and $90,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Eau Claire, WI