Technical support engineer jobs in Richmond, VA

DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA. is onsite Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on troubleshooting and diagnosing problems. Writing and editing documentation about troubleshooting and diagnosing problems. Gaining feedback from customers to improve training methods. Writing and editing training manuals. Running reports and analyzing common complaints and problems. Troubleshooting VPN, Networking, and ISP problems. Required Skills: 6 Years - Strong working knowledge of computer systems, hardware, and software, including drivers and bios 4 Years - Excellent problem-solving, analytical, and team-working skills 4 Years - Excellent communication and interpersonal skills. 4 Years - Demonstrated ability to obtain feedback from customers to improve training methods. 4 Years - Writing and editing training manuals. 4 Years - Running reports and analyzing common complaints and problems. 4 Years - An openness to learning new technologies. This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Richmond, VA Onsite We are seeking highly motivated and detail-oriented Data Center Technicians to join our rapidly expanding team. This role will support critical infrastructure by performing rack/stack/patch work, structured cabling installs, server deployments, and ongoing white space maintenance. The ideal candidate will have hands-on data center experience, a strong understanding of industry standards, and the ability to deliver high-quality work in a fast-paced environment. Key Responsibilities Rack/Stack/Patch Unbox, inspect, and install servers, network devices, and storage equipment into racks per elevation diagrams. Secure devices with appropriate mounting hardware, ensuring correct grounding and cable clearance. Cabling Installation Install, route, dress, and terminate fiber optic and copper cabling between racks, MOR (Middle of Row), PRD (Production) racks, and IDFs. Label all cables per site standards and verify connectivity using test equipment (OTDR, Fluke tester, etc.). Maintain HAC (Hot Aisle Containment) during installs and follow established pathways/trays to ensure clean, safe cable runs. Perform rework or remediation of cabling when necessary to meet quality standards. Data Center Operations & Safety Maintain white space organization and cleanliness across all assigned areas. Adhere to all client and OSHA safety protocols, including PPE, ladder safety, and confined space rules. Participate in toolbox talks, safety walkthroughs, and audits as required. Collaboration & Documentation Work closely with Brooksource Project Managers, Area Leads, and DCPMs to ensure timely and accurate task completion. Provide daily updates on progress, blockers, and completed work. Preferred Experience 1-3 years of experience in a data center or mission-critical technical environment. Experience with rack/stack/patch work, structured cabling installs, and server deployments. Hands-on knowledge of copper and fiber cabling standards (TIA/EIA, BICSI). Experience using cable testing tools and following Method of Procedure (MOP) documentation. Skills & Requirements Basic networking knowledge (IP addressing, switches, routers). Strong organizational and problem-solving skills with attention to detail. Ability to regularly lift and move 50+ lbs of equipment. Comfortable working on ladders, in overhead pathways, and in confined spaces. Flexible to support day/night shift rotations or weekend work, as projects require. Education & Certifications High school diploma or equivalent required. Preferred: CompTIA Network+, BICSI Installer I/II, OSHA NFPA 70E, or other relevant technical certifications. Work Environment Physically demanding environment with hot and cold aisle exposure. Fast-paced, project-driven workload with shifting priorities. Position is onsite in Richmond, VA ; travel accommodations may be reimbursed if required. Benefits Competitive hourly pay based on experience. Health, dental, and vision insurance. Opportunities for ongoing professional development and certifications.

Client is seeking a Network Engineer to help design, implement, and support secure, reliable network services across our on-premises and cloud environments. In this role you will work with infrastructure, security, and application teams to deliver network changes, maintain network health, and troubleshoot issues affecting performance and availability. You will contribute to standards, documentation, and continuous improvement while ensuring solutions align with business and security requirements. Key Responsibilities Network Operations & Support Monitor network performance and availability; respond to incidents and service requests in line with SLAs. Troubleshoot and resolve LAN/WAN/Wi-Fi connectivity issues, routing/switching faults, and VPN problems. Perform routine maintenance, patching, and upgrades of network devices and services. Maintain accurate documentation including diagrams, configurations, runbooks, and change records. Work with vendors and service providers to diagnose and remediate circuit or hardware issues. Implementation & Change Delivery Implement network changes (adds/moves/changes, VLANs, ACLs, NAT, VPNs) following change control and security standards. Assist with network design and build activities for office sites, data center connectivity, wireless, and hybrid cloud. Configure and support common routing and switching technologies (e.g., OSPF/BGP, STP, QoS, port security). Support integration of network infrastructure with servers, storage, virtualization platforms, and cloud services. Participate in project delivery by estimating effort, contributing to technical designs, and validating implementations. Security & Compliance Apply security controls such as segmentation, least-privilege access (ACLs), VPN encryption, and secure management access. Assist with firewall rule requests and network access changes in partnership with security teams. Support vulnerability remediation activities and help ensure network configurations meet internal standards and audit requirements. Contribute to continuous improvement by identifying recurring issues and recommending practical fixes. Skills & Knowledge Hands-on experience with routing and switching fundamentals: IPv4/IPv6, VLANs, STP, OSPF and/or BGP, NAT, QoS. Experience supporting network services such as DNS, DHCP, and IP address management (IPAM). Working knowledge of network security concepts: segmentation, VPNs, firewalling basics, and secure administration. Familiarity with wireless networking (802.11), authentication, and troubleshooting. Experience with monitoring and troubleshooting tools (e.g., logs, packet captures, SNMP/telemetry dashboards). Comfort working in ITSM processes (incident/problem/change) and documenting solutions. Scripting/automation exposure (e.g., PowerShell, Python, APIs) is a plus. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience. 3-5 + years of hands-on experience supporting and implementing network infrastructure in an enterprise environment. Experience configuring and supporting routers, switches, and firewalls in production. Ability to communicate clearly with technical and non-technical stakeholders and work effectively across teams. Strong problem-solving skills, attention to detail, and a customer-service mindset. Nice to Have Exposure to cloud networking (e.g., Azure/AWS networking constructs, VPN/ExpressRoute/Direct Connect). Experience with network access control (NAC) and enterprise Wi-Fi platforms. Familiarity with SD-WAN technologies and/or SASE concepts. Relevant certifications (e.g., CCNA, Network+, vendor firewall certifications).

Title: IT Support Specialist, #W2485 State Role Title: Info Technology Specialist II Hiring Range: $78,000 - $81,000 per year (salary commensurate with experience) Pay Band: 5 Location: DSS HOME OFFICE Agency Website: ***************************** Recruitment Type: General Public - G Job Duties At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve. We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency - one of the largest in the Commonwealth of Virginia - partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have easy access to the services and benefits available to them. The Information Technology Support Specialist position reports directly to the Service Desk Manager and provides technical assistance to end-users regarding computer systems, software applications, and hardware devices. The incumbent is extremely proactive and uses established industry best practices, including the IT Infrastructure Library (ITIL) Service Operations process of: - Incident Management - Request Fulfillment - Service Level Management - Change Control - IT Asset and Configuration Management - Service Catalog Management - Supplier Management - Continual Service Improvement IT Support Specialist will provide direct support to: internal staff, contract staff, and VITA partnership for the deployment of new desktop systems, mobile devices, copiers and printers. The Technician will assist with the administration and support of user account and access management, inventory, lifecycle asset and configuration management, as well as track and analyze trends in the agency's ticketing system to generate statistical reports. The Technician interfaces with Commercial and Government Service Providers, along with other Technical Teams as appropriate. The Technician works in conjunction with the Service Desk Manager, Director, and IT Leadership to address operational issues and also interfaces as needed with agency and LDSS leadership. The Technician supports all agency staff and leadership and the extended DSS community including Regional and Local DSS Directors. In addition to these major areas of responsibilities, the IT Support Specialist will support other operational duties as assigned and will provide direct support to the Agency and LDSS customers. Minimum Qualifications • Experience in IT service delivery, telecommunications, and asset management. • Customer service experience supporting a large and diverse customer base. • Ability to provide technical assistance to end-users regarding computer systems, software applications, and hardware devices. • Knowledge of the IT Infrastructure Library Service Operation processes of Incident Management, Request Fulfillment, Service Level Management, Change Control, IT Asset and Configuration Management, Service Catalog Management, Supplier Management, and Continual Service Improvement. • Excellent communication skills, both written and verbal, with the ability to proactively communicate with customers. • Customer Service - demonstrates knowledge and dedication to customer service and has a deep commitment to supporting all customers. • Skilled in the use of personal computers and Microsoft Desktop products (Windows, SharePoint, Outlook, Exchange, and MS Office Suite). • Skilled in telecommunications and managing inventory. Additional Considerations • Experience working with Virginia Information Technologies Agency (VITA). • Experience with Level 2 desktop support. • IT Infrastructure Library (ITIL) Foundation. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date. In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching - Employee Benefits. The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce. VDSS does not provide sponsorship. This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy. VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply. Contact Information Name: VDSS - Division of Human Resources Phone: ******************************* Email: ******************************* In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Hi, Greetings from Quantaleap Inc..!! This side Reetu kalra from Quantaleap Inc, We have an excellent job opportunity and I came across your resume from the Job portal and saw that you are doing some fascinating work. Your profile intrigued me, and was wondering if you would be interested in a position with our client. Role : AV/Desktop Tech Support Analyst Location: Richmond , VA (Onsite) Duration: Long-term Job Description Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards. You should have advanced knowledge of audio and video equipment, including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required. The VDOT IT AV/Desktop Support Technician position entails: Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources. Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences. Performs video camera, live stream and audio recordings. Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences. Sets up and operates audio systems for live events and ceremonies, and assists video production. Conducts site surveys to establish AV/VTC equipment customer requirements. Sets up and installs permanently installed conference room displays and video conferencing equipment. Perform administrative tasks such as inventory tracking, checklists, forms, etc. Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers. Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment. Job requires some travel and overnight stays. Reetu kalra Talent Aquisition SpecialistE:************************** M: ************** Quantaleap Inc, 3020 Bernal Ave, Pleasanton, CA 94566 Powered by JazzHR VtZKKINjTn

This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on Email support and administration. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers. Basic Qualifications: High School Diploma, GED, or equivalent certification At least 1 years Technical Operations experience At least 1 years of experience with IT systems and infrastructure At least 1 years experience with desktop platforms and operating systems At least 1 years of experience with incident management and reporting tools Preferred Qualifications: Bachelors Degree in Business, Information Systems, Computer Science At least 1 years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions ITIL Certification At least 1 year experience with ServiceNow At least 1 years experience administering Google Workspace, Microsoft Exchange, Proofpoint, Virtru. At least 1 year of experience with public cloud (AWS, Azure, or GCP) Working Place: Richmond, Virginia, United States Company : Vets Hired

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion. Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment Help Desk Tech Job Duties include: 1. Respond to and direct help desk tickets to other technicians for resolution 2. Perform installation and troubleshooting of PC's, printers, iPhones and software. 3. Daily inspections of server room and data closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Skill Required: -Respond to and direct help desk tickets to other technicians for resolution -installation and troubleshooting of PCs, printers, iPhones and software -Daily inspections of server room and data closets -Manage backup tape rotation and cases for offsite pickup -Perform network jack activation for correct VLAN -Basic customer training and support on Mitel phone operations -Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Qualifications Need Local Candidates Additional Information Best Regards, Paramjot Singh

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description We are looking for someone with both general desktop experience and customer software experience. In our experience, the candidates with the general desktop experience just don't have the acumen to take on custom, complex applications, or data issues. Essential Responsibilities: • Work with the functional engineering team in EU to grow domain expertise and become USCAN subject matter expert. • Support USCAN project managers by performing system sweeps on install base and applying patches or plug-ins as needed. • Act as a level 2 response service engineer as needed to resolve customer issues, including application errors, alerts, etc. • Proactively monitor customer databases and resolve /communicate issues. Desired Qualifications: • Experience in providing remote technical support to external and internal customers Qualifications Required Qualifications: • Bachelor degree in Electronics, Computer Science, Information Technology, Biomedical or Associates degree and 4 years of related industry experience • Demonstrated strong networking skills, including understanding of OSI model, TCP/IP, Routing Concepts • Knowledge of Win Server, UNIX and SQL. • Knowledge of SQLServer and MySQL • Strong customer interaction skills and customer focus • Excellent communications and interpersonal skills, demonstrated ability to effectively interface with cross-functional teams and customers when needed. • Experience managing and resolving customer requests through formal service ticket program such as ServiceNow • Experience with applications Excel and Tableau Additional Information If you are interested and want to apply, Please contact: Ujjwal Mane ************ ****************************

Job Description Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia - Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems. The Ideal CandidateYou are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes. Key Responsibilities∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system∙ Provide remote support using RMM tools (e.g., ConnectWise Automate)∙ Install, configure, and maintain desktop hardware, software, and peripherals∙ Manage user accounts, permissions, and access controls∙ Troubleshoot and support desktop, laptop, and printer issues∙ Escalate unresolved issues to senior IT staff as appropriate∙ Provide accurate information about company IT services and products∙ Suggest improvements to IT procedures and user experience∙ Document support issues, resolutions, and feedback in a clear and concise manner∙ Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)∙ Communicate clearly in English (additional languages a plus) Qualifications∙ 1-4 years of experience in a help desk or IT support role∙ Strong troubleshooting and analytical skills∙ Detail-oriented with excellent organizational skills∙ Valid driver's license and reliable transportation ∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus∙ Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus What We Offer∙ Competitive compensation based on experience and performance∙ Comprehensive benefits package (medical, dental, vision, and retirement)∙ 401(k) with company match∙ A collaborative and supportive team culture∙ Opportunities for professional growth and career advancement∙ Employee discounts on company products Apply Today!If you are passionate about technology and ready to contribute to a growing IT team, we'd love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Management Applications, Inc., a leading provider of Managed IT Services and Network Management, Design and Implementation is seeking high-level Server and Network Management and Desktop Support Professionals. Job Responsibilities and Experience: Experience servicing customers' mission critical computer and network equipment, with multiple location user base of no less than 200 workstations, 10 servers using Microsoft Windows, 7 operating systems, and Windows 2008 and 2012 Server and Microsoft Virtual Servers (VM Ware). A. Thorough and extensive experience working with Windows 7, 8.1, & 10 Operating Systems. B. Thorough and extensive experience working with multiple Windows network server platforms (i.e. 2008, 2012). C. Thorough and extensive experience working with Microsoft System Center software. D. Thorough and extensive experience working with Microsoft Exchange (2010, 2013) to include migrations. E. Thorough and extensive experience working with FortiNet and Cisco Firewall hardware/software. F.Thorough and extensive experience working with large-scale storage devices (StoneFly, Buffalo & TerraStation). G. Thorough and extensive experience working with VOIP phone systems (Cisco, Zultys, Avaya). H. Certified in, and working knowledge/experience with, the standards of security of the Supreme Court of Virginia, for the design and implementation of secure network infrastructures. I. Certified in, and working knowledge/experience with, the standards of security of Virginia State Police, with regards to VCIN, LiveScan, and related Firewall security practices. J. Work closely with the IT Department to coordinate Network Service calls. K. Install, configure, support, and document network server hardware. Installation shall include where applicable, delivery, unloading, uncrating, assembling in server rack structures or fixtures as required, connection of all components of the system, and all other related work including the final “burn in” of the system as needed. L. Diagnose and repair computer hardware and peripheral equipment such as, personal computers, laptops, tablets, monitors, printers, scanners, keyboards, cameras, and other equipment when IT Staff is not in the office. M. Diagnose and repair network hardware and peripheral equipment such as hubs, switches, routers, media converters, fiber optic repeaters, network connections, and test/evaluate new hardware as needed. N. Maintain documentation of services provided to each item of equipment for KGC's evaluation and provide the IT Staff with copies of the documentation. O. Coordinate troubleshooting with KGC's telecommunications providers when outages occur that affect KGC's data, voice and fax services if the IT Staff is out of the office. Available Positions: Server Administrator/Engineers Network Administrator/Engineers Desktop Support Certifications: CompTIA A+ Certified, Microsoft (MCP) and Network (CCNA, CCNP) Certified Engineers Required Education: 4-year degree preferred. MAI will consider 2-year degrees with exceptional experience. Job Application Instructions: To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications and Education within your resume.

Company DescriptionJobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement Job DescriptionNetwork Readiness Delivery Apprentice This is an apprenticeship opportunity. This is a hybrid opportunity located in Richmond, VA. About this Position Join a dynamic delivery organization responsible for launching new network services at scale. This role sits at the center of product, engineering, architecture, and operations-ensuring new technologies are fully ready before deployment. You'll lead execution, remove obstacles, and provide visibility across complex, cross-functional initiatives. Job Responsibilities Lead delivery routines for new network services across multiple teams Drive risk management, dependency tracking, and issue resolution Ensure deliverables align with stakeholder and operational requirements Validate compliance with Network & Enterprise standards Support global product introductions and operational readiness activities Job Skills / Requirements Strong ownership mindset with the ability to work independently Working knowledge of network technologies (WAN, LAN, Firewalls, Load Balancing, DDI, AAA) Experience with release, deployment, or operational readiness Strong analytical, organizational, and communication skills Experience using JIRA, Confluence, and Agile/SCRUM processes Additional Information Hybrid work environment Contract with potential to extend High exposure to enterprise network technologies Cross-functional collaboration with global teams Pay Range Pay Range: $18-20/hr YUPRO Placement is the nation's leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

Hi, Greetings from Quantaleap Inc..!! This side Reetu kalra from Quantaleap Inc, We have an excellent job opportunity and I came across your resume from the Job portal and saw that you are doing some fascinating work. Your profile intrigued me, and was wondering if you would be interested in a position with our client. Role : AV/Desktop Tech Support Analyst Location: Richmond , VA (Onsite) Duration: Long-term Job Description Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards. You should have advanced knowledge of audio and video equipment, including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required. The VDOT IT AV/Desktop Support Technician position entails: Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources. Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences. Performs video camera, live stream and audio recordings. Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences. Sets up and operates audio systems for live events and ceremonies, and assists video production. Conducts site surveys to establish AV/VTC equipment customer requirements. Sets up and installs permanently installed conference room displays and video conferencing equipment. Perform administrative tasks such as inventory tracking, checklists, forms, etc. Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers. Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment. Job requires some travel and overnight stays. Reetu kalra Talent Aquisition Specialist E:[email protected] M: ************** Quantaleap Inc, 3020 Bernal Ave, Pleasanton, CA 94566

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Description: · ABC Tech Support 3 · *In Person Only* · *local candidates strongly preferred · *ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions Job Description This position will provides end user technical support for both software and hardware.. Also, provide maintenance, implementation staging, reference documentation, production problem analysis, and technical support. Provides hands on user support for complex issues related to software and hardware. Experience and Skills · 3 to 5 years experience Tier II support in Information Technology Services · Experienced in analysis and problem resolution of automated systems in a multi-tiered environment. Basic knowledge and hands on experience trouble shooting and fixing IT hardware. Skills and Abilities: · SQL · PLSQL · Business Objects Enterprise · Crystal Reports · Footprints · ITIL · Strong analytical, interpersonal and written/verbal communication skills · Sound problem resolution, judgment and decision-making skills · MS Office Proficiency (Word, Excel,) · Ability to demonstrate creative thinking · Ability to develop relationships · Ability to analyze complex processes and understand architectural issues as well as review and test automated systems. · Ability to communicate well and work independently with minimum supervision. · Strong willingness to learn new technologies, dive into challenges and take direction · Ability in problem analysis and resolution. Preferred Qualifications · Graduation from a college or university with course work in information systems or computer science; from a community college or equivalent with course work in information systems or computer programming. Associated degree or higher is desired. · ITIL certification Qualifications Personal Computer Hardware Knowledge Software installs and troubleshooting knowledge and experience Tier 2 and Tier 3 Help Desk experience Crystal Reports, SQL, MS Office Suite, College graduate with degree in IT or related field ITIL certified Ability to work independently with minimum supervision. Strong analytical, interpersonal and written/verbal communication skills Sound problem resolution, judgment and decision-making skills Hands on experience supporting end user hardware and software problems at an advanced level. Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description We are looking for someone with both general desktop experience and customer software experience. In our experience, the candidates with the general desktop experience just don't have the acumen to take on custom, complex applications, or data issues. Essential Responsibilities: • Work with the functional engineering team in EU to grow domain expertise and become USCAN subject matter expert. • Support USCAN project managers by performing system sweeps on install base and applying patches or plug-ins as needed. • Act as a level 2 response service engineer as needed to resolve customer issues, including application errors, alerts, etc. • Proactively monitor customer databases and resolve /communicate issues. Desired Qualifications: • Experience in providing remote technical support to external and internal customers Qualifications Required Qualifications: • Bachelor degree in Electronics, Computer Science, Information Technology, Biomedical or Associates degree and 4 years of related industry experience • Demonstrated strong networking skills, including understanding of OSI model, TCP/IP, Routing Concepts • Knowledge of Win Server, UNIX and SQL. • Knowledge of SQLServer and MySQL • Strong customer interaction skills and customer focus • Excellent communications and interpersonal skills, demonstrated ability to effectively interface with cross-functional teams and customers when needed. • Experience managing and resolving customer requests through formal service ticket program such as ServiceNow • Experience with applications Excel and Tableau Additional Information If you are interested and want to apply, Please contact: Ujjwal Mane ************ ****************************

Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia - Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems. The Ideal CandidateYou are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes. Key Responsibilities∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system∙ Provide remote support using RMM tools (e.g., ConnectWise Automate)∙ Install, configure, and maintain desktop hardware, software, and peripherals∙ Manage user accounts, permissions, and access controls∙ Troubleshoot and support desktop, laptop, and printer issues∙ Escalate unresolved issues to senior IT staff as appropriate∙ Provide accurate information about company IT services and products∙ Suggest improvements to IT procedures and user experience∙ Document support issues, resolutions, and feedback in a clear and concise manner∙ Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)∙ Communicate clearly in English (additional languages a plus) Qualifications∙ 1-4 years of experience in a help desk or IT support role∙ Strong troubleshooting and analytical skills∙ Detail-oriented with excellent organizational skills∙ Valid driver's license and reliable transportation ∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus∙ Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus What We Offer∙ Competitive compensation based on experience and performance∙ Comprehensive benefits package (medical, dental, vision, and retirement)∙ 401(k) with company match∙ A collaborative and supportive team culture∙ Opportunities for professional growth and career advancement∙ Employee discounts on company products Apply Today!If you are passionate about technology and ready to contribute to a growing IT team, we'd love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security.