Analyst, Desktop Support - IT Infrastructure - Full Time (On-site, Binghamton)
Technical support engineer job in Binghamton, NY
is 100% on-site in Binghamton, NY
The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems.
Experience:
Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred.
Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android)
Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11.
Experience migration operating system versions and updating desktop images.
Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools.
Excellent knowledge of computers and peripherals.
Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
Strong customer service orientation, good written and oral communication skills, self-motivated and directed.
Working knowledge of managing tickets, follow-up actions and close issues.
Ability to work in a fast-paced environment, manage user expectations and potential risks.
Experience with patch management software.
Basic understanding of LAN/WAN network infrastructure technologies.
Basic understanding of security technologies including firewalls and antivirus.
Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
Experience with resolving multiple issues simultaneously.
Education:
Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
Preferred certifications include CompTIA A+.
Essential Functions:
Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware.
Perform preventative maintenance on hardware.
Test and plan the deployment of new operating system releases, vendor patches and commercial software releases.
Develop and document standardized user processes and procedures; “how-to” documentation.
Provides proactive and advanced troubleshooting and analysis.
Understands and accounts for interactions between technologies and applications.
Responsible for maintaining ticket status and resolution information in ticketing system.
Accountable for meeting established performance metrics which will be used in performance evaluations.
Participates in on-call support rotation as specified by management.
Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
Promotes the use of TGC's PMO methodology and standards to manage IT initiatives.
Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
Performs related duties as assigned and unrelated duties as requested.
Other Duties: Other duties as assigned
Pay range min $26.88/hr max $41.94/hr
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
INFORMATION TECHNOLOGY SPECIALIST
Technical support engineer job in Binghamton, NY
*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
ABOUT THIS JOB
REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss.
Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!
REQUIREMENTS
10 weeks of Basic Training
20 weeks of Advanced Individual Training
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets
Monthly salary (based off pay grade and time in service)
Housing and meal allowance for full-time Soldier
30 days paid annual vacation
401(K) type savings plan
Full-coverage medical and dental insurance for Soldiers and immediate family member
Paid tuition opportunities to continue your education
Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
Help Desk IT Support II
Technical support engineer job in Johnson City, NY
We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.
An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding customers.
Your goals will be to build value for clients that will help protect the company's character and business.
IT Service Desk Technician Responsibilities
Serve as the first point of contact for customers exploring technical assistance over the phone or email
Complete remote troubleshooting through diagnostic techniques and pertinent questions
Discover the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unsolved issues to the next level of support personnel
Provide detailed information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on any feedback or suggestions by customers to the appropriate internal team
Identify and suggest possible improvements to procedures
IT Service Desk Technician Requirements
Some experience as a help desk technician or other customer support role
Tech savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and solve basic technical issues
Proficiency in English
Excellent communication skills
Customer-oriented and cool-tempered
Auto-ApplyIT Support Specialist
Technical support engineer job in Binghamton, NY
This is a position for a customer service-focused professional providing level one technical support to end users in an in-office professional environment. The candidate for this position will demonstrate strong critical-thinking skills, a calm and service focused demeanor and the ability to manage multiple priorities under stress.
Leverage knowledge and experience to execute troubleshooting solutions when investigating unresolved issues; Diagnostic testing- using remote control tools to assume controls of a user's system.
Utilize the Ticketing System queue to ensure all tickets are completed in a timely manner.
Maintain knowledge of fundamental operations of relevant software, hardware and other equipment.
Timely escalation via email and verbal of unresolved incidents/requests to the proper level or application/systems support teams as needed.
Identify and escalate situations requiring urgent attention.
Stay current with system information, changes and updates.
Knowledge of relevant call tracking applications.
Contact vendors to place orders., request support and follow up on same.
Administer, configure and provide Level I troubleshooting for telephone system.
Help end users with printer setup and basic printing troubleshooting needs.
Assist end users with corporate assigned mobile devices issues, setup and configuration.
Work on data center hardware/software issues on an assigned or as needed basis.
Maintain updates to the supply inventory.
Ability to support remote and traveling users in a “hands-off” capacity via remote login and phone.
Prepare\Deploy computers/workstations with all of the necessary hardware and software components, and creates user accounts (as needed).
Support the operation and setup of the workstations, printers, servers and network.
Monitoring of Anti-Virus System and System Alerts.
Support the operation of computer peripherals such as scanners, faxes, switches, wireless routers and mobile devices.
Document re-occurring problems and identify the root cause to find solutions.
Regular and reliable attendance.
Work overtime on an as needed basis.
Other duties as assigned.
Requirements
High School degree required
3+ years minimum office and\or technology experience
Network+ Certification desired
SCCM experience desired
A+ Certification desired but not mandatory
Strong critical thinking skills
Basic knowledge of Microsoft Office (Word, Outlook, PowerPoint and Excel)
Excellent oral and written communication skills
Ability to prioritize and quickly resolve issues
Desire to acquire a deeper technical understanding
Customer service oriented at all times
Organized and detailed oriented
Works well in a fast-paced task driven environment
Problem-solver
Proactive
Team-player
Travel to branch office locations required as needed.
Ability to work nights and/or weekends as needed.
Salary Description $23 - $27 per hour DOE
Technical Support 1
Technical support engineer job in Johnson City, NY
Position OverviewThe work involves installation and maintenance of PC workstations. Performs troubleshooting and diagnostic reviews. Ensures timely resolution of work order requests. UHS Wilson Medical Center, Johnson City, NY Phelps Hall, UHS Binghamton General Campus, Binghamton, NY
There is more than one location associated with this position. This is either because there are multiple openings at different sites, or the successful candidate will be required to float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview process.
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$22.97 - $34.46 per hour, depending on experience
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Education/Experience
Minimum Required:
Two years college (Information Technologies based) OR successful completion of a Technical program in relevant field
OR 2 years technical experience in a network environment
License/Certification
Preferred:
A+, CCNP, MCSE but not required
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Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
Auto-ApplyField Tech Support
Technical support engineer job in Towanda, PA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.50/Hour
Community Support Professional - Part Time
Technical support engineer job in Cortland, NY
Community Support Professional - Community Prevocational - Part Time up to 19 hours - Broome County, NY
Want to make a difference in the life of others? Work part time, up to 19 hours a week at $21.00 per hour.
Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans.
Responsibilities may include, completing daily documentation required for services provided, providing transportation for individuals to gain access to community events as well as medical care as needed, and working closely with other rehabilitative services staff to ensure the delivery of appropriate and exceptional services.
Job Title
COMMUNITY SUPPORT PROFESSIONAL
Reports to
Supervisor- Community Services
Direct Reports
NONE
FLSA Status : NON-EXEMPT
DSP Status : YES
This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.
GENERAL SUMMARY
This is a part time position which provides services to individuals who receive prevocational services and/ or community habilitation services to individuals through the implementation of service and support plans. Community Support Professionals may be assigned to work with any individual served in these service areas.
Company Standards
Maintains regular attendance and punctuality in order to provide quality habilitative services to individuals served. This position performs all hours at physical locations required for services for the individuals served including but not limited to community placements, individual's homes, retail stores, banks, fitness centers, etc. Work hours will also include required training at assigned JMM Murray and/or off-site locations.
Follows all safety rules and regulations; wears and/or uses any required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to Community Services management.
Conducts all aspects of community services to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.
ESSENTIAL FUNCTIONS
Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans.
Follows the schedule as assigned by the supervisor. Works cooperatively with others to ensure individuals receive service as scheduled and that requests by individuals for schedule changes are communicated to the supervisor.
Provides supervisor with information and feedback regarding individual staff action plans and makes recommendations for modifications in order to enhance the skills and learning of individuals served.
Provides safe transportation and on-site supervision to support individuals at community sites. If using a company vehicle, ensures it is left clean inside and free of debris, it has gas in it, and that first aid kits are on hand. Immediately reports any mechanical, safety or other needs for repair and maintenance to Community Services management. Ensures employee personal vehicles are in safe working order, clean inside and free of excess debris.
Completes appropriate and timely documentation of services which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a smart phone, computer, laptop, and/or a tablet.
Attends all required training and meetings, and maintains any required certifications and updates to training, as assigned.
Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
Performs additional duties and responsibilities, as assigned.
COLLABORATION
INTERNAL
Community Services staff and management
JM Murray Services Administration and Staff
COLLABORATION
EXTERNAL
Care Coordinators and other community providers
Families
EDUCATION and EXPERIENCE
One year of experience working with individuals with developmental disabilities preferred
KNOWLEDGE and SKILLS
Ability to work both independently or as part of a team
Sound decision-making skills and judgment; ability to perform job tasks as required with minimal supervision
Good verbal communication skills and ability to adapt communication style to meet the needs of individuals served
Good written communication skills and efficient use of technology
Compassionate and caring
Ability to lift, push, pull and move at least 50 lbs.
OTHER REQUIREMENTS
Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS minimum insurance coverage.
Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Development Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles.
WORKING CONDITIONS
Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather.
PHYSICAL REQUIREMENTS
Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.
0-24 %
25 -49 %
50 -74 %
75 -100 %
Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.
X
Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.
X
External Conditions: Must be able to work in a position requiring exposure to the weather conditions.
X
Lifting: Must be able to lift unaided, at least 10lbs
X
Must be able to lift unaided, from 11-30lbs
X
Must be able to lift unaided, from 31-70lbs
X
Must be able to lift unaided, from 71-100lbs
Must be able to lift unaided, over 100lbs
Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.
X
APPLICANTS
I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
EMPLOYEE
I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
Community Support Professional V2024.07.09
Auto-ApplyIT Technician 2
Technical support engineer job in Binghamton, NY
JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment.
This position's specific duties and responsibilities include, but are not limited to:
KNOWLEDGE/SKILLS:
Install and configure hardware and software related to desktop and laptop operating systems.
Operating system configuration changes.
Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals.
Recommend solutions to user problems.
Scheduling and executing enterprise desktop and laptop replacements.
Provide support and PC/Printer repair services for users locally and remotely.
Software Installations.
Create and maintain desktop images.
Research desktop-related products and services to make recommendations.
Interface with users in person, over the telephone or via remote connection.
Provides informal training of computer device users.
Document and track all work orders in the IT Request DB to assure quality service.
Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation.
May include other duties as assigned and/or special projects.
SPECIFIC KNOWLEDGE REQUIRED:
MS365, MS Office
MSQL, MYSQL
Windows 11 Pro, Windows Server 2019-2025
Linux
VMWare, Hyper V
Remote Desktop, Go to Assist
Backup and Restore Software
Antivirus software
Cisco IOS, Cisco Meraki Experience preferred.
Must have the ability to communicate technical information to nontechnical personnel.
REQUIRED EDUCATION AND EXPERIENCE:
Associate degree in computer-related field preferred.
A+ or Network+ certifications preferred.
PHYSICAL REQUIREMENTS:
Must be able to lift to 45lbs.
This position requires frequent walking, standing, and sitting.
WORK AUTHORIZATION/SECURITY CLEARANCE:
No special clearances required.
HOURS:
FULL-TIME
WHAT WE OFFER:
401(k)
Health, Dental, & Vision Insurance
Life Insurance
PTO & Paid Holiday
Long & Short Disability
Opportunities for career growth and development.
A collaborative and dynamic work environment.
Recognition and rewards for exceptional performance.
MUST BE ABLE TO COMMUTE:
Binghamton, NY (Required)
WORK LOCATION:
In person
i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
Auto-ApplyIT Technician 2
Technical support engineer job in Binghamton, NY
JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment.
This position's specific duties and responsibilities include, but are not limited to:
KNOWLEDGE/SKILLS:
Install and configure hardware and software related to desktop and laptop operating systems.
Operating system configuration changes.
Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals.
Recommend solutions to user problems.
Scheduling and executing enterprise desktop and laptop replacements.
Provide support and PC/Printer repair services for users locally and remotely.
Software Installations.
Create and maintain desktop images.
Research desktop-related products and services to make recommendations.
Interface with users in person, over the telephone or via remote connection.
Provides informal training of computer device users.
Document and track all work orders in the IT Request DB to assure quality service.
Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation.
May include other duties as assigned and/or special projects.
SPECIFIC KNOWLEDGE REQUIRED:
MS365, MS Office
MSQL, MYSQL
Windows 11 Pro, Windows Server 2019-2025
Linux
VMWare, Hyper V
Remote Desktop, Go to Assist
Backup and Restore Software
Antivirus software
Cisco IOS, Cisco Meraki Experience preferred.
Must have the ability to communicate technical information to nontechnical personnel.
REQUIRED EDUCATION AND EXPERIENCE:
Associate degree in computer-related field preferred.
A+ or Network+ certifications preferred.
PHYSICAL REQUIREMENTS:
Must be able to lift to 45lbs.
This position requires frequent walking, standing, and sitting.
WORK AUTHORIZATION/SECURITY CLEARANCE:
No special clearances required.
HOURS:
FULL-TIME
WHAT WE OFFER:
401(k)
Health, Dental, & Vision Insurance
Life Insurance
PTO & Paid Holiday
Long & Short Disability
Opportunities for career growth and development.
A collaborative and dynamic work environment.
Recognition and rewards for exceptional performance.
MUST BE ABLE TO COMMUTE:
Binghamton, NY (Required)
WORK LOCATION:
In person
i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
Auto-ApplySystems Engineer
Technical support engineer job in Owego, NY
Zachary Piper Solutions is seeking a Systems Engineer to join a classified defense aviation program located in Owego, NY through 100% onsite presence. The Systems Engineer will use CAMEO to support electronic system development, conduct trade studies, design interfaces, model performance, and run verification tests.
Responsibilities of the Systems Engineer include:
* Apply Model-Based Systems Engineer (MBSE) using CAMEO to design and analyze electronic systems
* Conduct system trade studies, performance modeling, and analyses of alternatives to guide engineering decisions
* Design system interfaces and perform functional modeling and decomposition
* Execute requirements verification testing and document engineering artifacts in the Engineering Data SDR
* Participate in technical reviews and collaborate onsite with engineers in a secure, mission-focused environment
Qualifications of the Systems Engineer include:
* 7+ years of systems engineering experience
* 3+ years of Model-Based Systems Engineering (MBSE) experience using CAMEO
* Familiar with DO-254 and DO-178 standards for safety-critical systems
* Bachelor's Degree in Computer Science, Engineering, or related field
* US Citizenship required due to the nature of the defense contract
Compensation for the Systems Engineer includes:
* Salary Range: $130,000-$215,000 (L1-L5) depending on experience
* Per diem & relocation assistance available
* Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law
Keywords: systems engineer, engineer, classified, defense, aviation, Owego, NY, New York, CAMEO, electronic system, system development, trade studies, design interfaces, model performance, verification test, Model-Based Systems Engineer, MBSE, design, analyze, FLRAA, Future Long Range Assault Aircraft, CSM, Cameo Systems Modeler, No Magic, systems modeling, simulation, architecture, design, build, manage, system models, SysML, UML, UPDM, UAF, CEA, Cameo Enterprise Architecture, enterprise-level architecture, DoDAF, MODAF, NAF, CST, Cameo Simulation Toolkit, simulation capabilities, validate, web-based platform, server-based model repository, version control, TWC, Teamwork Cloud, Block Definition Diagrams, Activity Diagrams, parametric analyses, MATLAB, Simulink, DOORS, digital thread, digital twin, Teamwork Cloud, decomposition, modeling, system interfaces, SDR, requirements verification testing, engineering artifacts, Engineering Data SDR, technical reviews, collaborate, Lockheed Martin, Computer Science, Engineering, bachelors Degree, Degree, US Citizen, Citizen, Citizenship, 4x10 schedule, interface design, SDRL documentation, secure facility, aerospace systems, per diem, relocation assistance, relocation, DO-254, DO-178, space, aero, helicopter, military, defense, DOD, department of defense, on-premise, on-prem, analytical laboratory, IT, information technology, Blackhawk, LMCO, Lockheed Martin Corporation, security
#LI-SW1 #LI-ONSITE
Junior IT Services Support Tech - Onsite, New Berlin, NY
Technical support engineer job in New Berlin, NY
is expected to be fully on-site at our office location in New Berlin, NY. At Preferred, we understand the importance of holistic health. To meet the diverse needs of our employees, we offer a comprehensive set of benefits: Financial
* Short-term disability, long-term disability, and life insurance coverage are provided at no cost
* Optional benefits include enhanced life insurance and critical illness plans
* 401k plan with an employer contribution that you will receive regardless of your own contribution to the plan
* A cash-balance pension plan
* Student Loan Repayment Assistance
* A short-term incentive plan for all employees
Social
* Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year)
* 7 days of paid sick leave
* 10 paid company holidays
* Personalized paid time off after 3 years!
Emotional
* Access to 26 sessions with a BetterHelp therapist each year for you and up to 5 dependents, as well as access to all of BetterHelps group and digital resources
* Access to Family First, a team of care experts who can provide you and your loved ones 1:1 assistance with a variety of caregiving solutions, from elder care to legal and financial challenges, insurance and Medicare navigation, and more!
Physical
* Medical, dental, and vision coverage options begin on the first day of employment
* Health Savings Accounts (with a generous employer contribution!)
YOUR PURPOSE AND FUNCTION IN OUR COMPANY:
As a Junior IT Service Desk Technician, you will be the first point of contact for employees seeking technical assistance. You will respond to requests via our ticketing system, email, chat, or phone and help troubleshoot common IT issues related to hardware, software, and user accounts. This is an entry-level role designed for someone starting their career in IT, with opportunities to learn and grow under the guidance of senior technicians.
You will work closely with the IT team to log issues, perform basic troubleshooting, and escalate more complex problems to experienced staff. Your role is essential in helping employees stay productive by providing timely and courteous technical support.
* Respond to IT support requests submitted through the ticketing system, email, chat, or phone.
* Gather basic information from users to understand and document the problem.
* Perform initial troubleshooting steps for common hardware and software issues (e.g., password resets, printer problems, application errors).
* Escalate complex or unresolved issues to senior IT staff.
* Keep accurate records of issues and actions taken in the ticketing system.
* Assist with setting up new computers, installing approved software, and configuring user accounts.
* Help maintain inventory records for IT equipment and software licenses.
* Follow established procedures for routine tasks such as system updates, backups, and equipment deployment.
* Learn and follow company IT policies and security best practices.
* Participate in training to expand your technical skills and knowledge of company systems.
KEY CAPABILITIES FOR SUCCESS:
* Basic understanding of computer hardware, operating systems, and common software applications.
* Familiarity with Microsoft Windows 10/11 and Microsoft Office 365.
* Strong communication and customer service skills.
* Willingness to learn and ask questions when unsure.
* Ability to follow written instructions and established processes.
* Positive attitude and interest in building a career in IT support.
QUALIFICATIONS:
* High school diploma or equivalent required; coursework or informal experience in IT preferred.
* CompTIA A+ certification (or working toward it) preferred.
* Any hands-on experience with troubleshooting computers, even in a non-professional setting (school projects, volunteer work, personal builds) is a plus.
ABOUT US: As a mutual company, we are independent by nature, so we think about insurance solutions a little differently. Through listening, problem solving, examining your challenges and collaborating on the right solutions for you, Preferred Mutual independent agents provide flexible solutions and adapt to your evolving needs. We do the same for our employees. We are process and domain experts, focused on the solutions that deliver results for our clients and our company. We offer a great work environment, professional development, challenging careers, and competitive compensation. With Preferred, there are no surprises. You can count on us to deliver on our promises and be there when you need us, as your insurance provider and your employer. Preferred Mutual is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
DISCLAIMER: This role (job) description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Preferred Mutual Insurance Company and its employees.
The base pay range for this position is $22.50 to $27.00 paid on an hourly basis. The rate offered to any candidate will be reflective of the candidates experience and any relevant education, certification, or qualifications related to their ability to perform the responsibilities of this position as permitted by law.
Supervisor IT Admin. & Tech. Support
Technical support engineer job in New Berlin, NY
Do you want to work for a World Class Artist Materials Manufacturer?
Leave “corporate” behind and unlock your passion for ingenuity in a mission-based, creative culture where doing well and doing good are one and the same. Golden Artist Colors is a world-class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world-class brands of professional artist paints and by supporting the arts with partners who share our values and mission.
Who are we?
Golden Artist Colors is a manufacturer of art materials revered by professional and aspiring artists across the globe. Employee-owned and based in Central NY, the company's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. We prize the opportunity to support community engagement by employing the best employees dedicated to safety, quality, and long-term service.
Our portfolio includes the well-established GOLDEN Artist Acrylics brand, which has set the standard for professional quality acrylic paints since 1980. We maintain the Williamsburg Artist Oils brand, which was acquired in 2010. QoR Artist Watercolors were created by GOLDEN in 2014, and most recently PanPastel Artist Pastels and Sofft Tools were acquired by GOLDEN in 2022. Our portfolio also includes Golden Paintworks, a division focused on specialty architectural products.
Golden Artist Colors is seeking a:
Position Title: IT Administration and Technical Support Supervisor
Department: Information Systems
Supervisor: Finance Director
Location: Onsite in New Berlin, NY
Responsibilities:
Incumbent will support all IT functions, including, but not limited to: database support, hardware support, general office software support, network infrastructure support, and periodic reporting requirements. The above support includes installations, upgrades, training, and maintenance. Recommend and maintain company policies related to business continuity and cybersecurity.
Requirements:
Education Required:
Bachelor's Degree in Computer Information Systems
Experience Desired:
How much:
5-7 years
Type experience:
Experience dealing with a variety of hardware and software systems; server environments; Firewall and other cybersecurity measures; previous supervisory experience.
Our extensive benefits package includes:
Employee Stock Ownership Plan (ESOP).
Medical, Dental, and Vision Insurance
401(k) with Employer match
No-cost Life Insurance and Long-Term Disability Benefits
Paid Holidays and Time Off
Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries.
Wellness Reimbursement Program
Continuing Education Reimbursement
Child Care Reimbursement
Paid Community Service Hours
Employee Discount on Product
Employee assistance program
Referral Bonus program
EEO: Golden Artist Colors is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
Auto-ApplyAnalyst, Desktop Support - - IT Infrastructure - Full Time (On-site, Cortland)
Technical support engineer job in Cortland, NY
is 100% on-site in Cortland, NY
The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems.
Experience:
Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred.
Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android)
Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11.
Experience migration operating system versions and updating desktop images.
Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools.
Excellent knowledge of computers and peripherals.
Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
Strong customer service orientation, good written and oral communication skills, self-motivated and directed.
Working knowledge of managing tickets, follow-up actions and close issues.
Ability to work in a fast-paced environment, manage user expectations and potential risks.
Experience with patch management software.
Basic understanding of LAN/WAN network infrastructure technologies.
Basic understanding of security technologies including firewalls and antivirus.
Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
Experience with resolving multiple issues simultaneously.
Education:
Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
Preferred certifications include CompTIA A+.
Essential Functions:
Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware.
Perform preventative maintenance on hardware.
Test and plan the deployment of new operating system releases, vendor patches and commercial software releases.
Develop and document standardized user processes and procedures; “how-to” documentation.
Provides proactive and advanced troubleshooting and analysis.
Understands and accounts for interactions between technologies and applications.
Responsible for maintaining ticket status and resolution information in ticketing system.
Accountable for meeting established performance metrics which will be used in performance evaluations.
Participates in on-call support rotation as specified by management.
Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
Promotes the use of TGC's PMO methodology and standards to manage IT initiatives.
Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
Performs related duties as assigned and unrelated duties as requested.
Other Duties: Other duties as assigned
Pay range min $26.88/hr max $41.94/hr
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
INFORMATION TECHNOLOGY SPECIALIST
Technical support engineer job in Ithaca, NY
*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
ABOUT THIS JOB
REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss.
Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!
REQUIREMENTS
10 weeks of Basic Training
20 weeks of Advanced Individual Training
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets
Monthly salary (based off pay grade and time in service)
Housing and meal allowance for full-time Soldier
30 days paid annual vacation
401(K) type savings plan
Full-coverage medical and dental insurance for Soldiers and immediate family member
Paid tuition opportunities to continue your education
Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
Community Support Professional - Part Time
Technical support engineer job in Cortland, NY
Community Support Professional - Part Time up to 19 hours - Tompkins, Cortland, Tioga, Broome, and surrounding areas Want to make a difference in the life of others? Work part time, up to 19 hours a week at $21.00 per hour. Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans.
Responsibilities may include, completing daily documentation required for services provided, providing transportation for individuals to gain access to community events as well as medical care as needed, and working closely with other rehabilitative services staff to ensure the delivery of appropriate and exceptional services.
Job Title
COMMUNITY SUPPORT PROFESSIONAL
Reports to
Supervisor- Community Services
Direct Reports
NONE
FLSA Status: NON-EXEMPT
DSP Status: YES
This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.
GENERAL SUMMARY
This is a part time position which provides services to individuals who receive prevocational services and/ or community habilitation services to individuals through the implementation of service and support plans. Community Support Professionals may be assigned to work with any individual served in these service areas.
Company Standards
* Maintains regular attendance and punctuality in order to provide quality habilitative services to individuals served. This position performs all hours at physical locations required for services for the individuals served including but not limited to community placements, individual's homes, retail stores, banks, fitness centers, etc. Work hours will also include required training at assigned JMM Murray and/or off-site locations.
* Follows all safety rules and regulations; wears and/or uses any required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to Community Services management.
* Conducts all aspects of community services to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.
ESSENTIAL FUNCTIONS
* Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans.
* Follows the schedule as assigned by the supervisor. Works cooperatively with others to ensure individuals receive service as scheduled and that requests by individuals for schedule changes are communicated to the supervisor.
* Provides supervisor with information and feedback regarding individual staff action plans and makes recommendations for modifications in order to enhance the skills and learning of individuals served.
* Provides safe transportation and on-site supervision to support individuals at community sites. If using a company vehicle, ensures it is left clean inside and free of debris, it has gas in it, and that first aid kits are on hand. Immediately reports any mechanical, safety or other needs for repair and maintenance to Community Services management. Ensures employee personal vehicles are in safe working order, clean inside and free of excess debris.
* Completes appropriate and timely documentation of services which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a smart phone, computer, laptop, and/or a tablet.
* Attends all required training and meetings, and maintains any required certifications and updates to training, as assigned.
* Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
* Performs additional duties and responsibilities, as assigned.
COLLABORATION
INTERNAL
Community Services staff and management
JM Murray Services Administration and Staff
COLLABORATION
EXTERNAL
Care Coordinators and other community providers
Families
EDUCATION and EXPERIENCE
One year of experience working with individuals with developmental disabilities preferred
KNOWLEDGE and SKILLS
Ability to work both independently or as part of a team
Sound decision-making skills and judgment; ability to perform job tasks as required with minimal supervision
Good verbal communication skills and ability to adapt communication style to meet the needs of individuals served
Good written communication skills and efficient use of technology
Compassionate and caring
Ability to lift, push, pull and move at least 50 lbs.
OTHER REQUIREMENTS
Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS minimum insurance coverage.
Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Development Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles.
WORKING CONDITIONS
Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather.
PHYSICAL REQUIREMENTS
Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.
0-24 %
25 -49 %
50 -74 %
75 -100 %
Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.
X
Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.
X
External Conditions: Must be able to work in a position requiring exposure to the weather conditions.
X
Lifting: Must be able to lift unaided, at least 10lbs
X
Must be able to lift unaided, from 11-30lbs
X
Must be able to lift unaided, from 31-70lbs
X
Must be able to lift unaided, from 71-100lbs
Must be able to lift unaided, over 100lbs
Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.
X
APPLICANTS
I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
EMPLOYEE
I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
Community Support Professional V2024.07.09
IT Technician 2
Technical support engineer job in Binghamton, NY
Job Description
JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment.
This position's specific duties and responsibilities include, but are not limited to:
KNOWLEDGE/SKILLS:
Install and configure hardware and software related to desktop and laptop operating systems.
Operating system configuration changes.
Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals.
Recommend solutions to user problems.
Scheduling and executing enterprise desktop and laptop replacements.
Provide support and PC/Printer repair services for users locally and remotely.
Software Installations.
Create and maintain desktop images.
Research desktop-related products and services to make recommendations.
Interface with users in person, over the telephone or via remote connection.
Provides informal training of computer device users.
Document and track all work orders in the IT Request DB to assure quality service.
Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation.
May include other duties as assigned and/or special projects.
SPECIFIC KNOWLEDGE REQUIRED:
MS365, MS Office
MSQL, MYSQL
Windows 11 Pro, Windows Server 2019-2025
Linux
VMWare, Hyper V
Remote Desktop, Go to Assist
Backup and Restore Software
Antivirus software
Cisco IOS, Cisco Meraki Experience preferred.
Must have the ability to communicate technical information to nontechnical personnel.
REQUIRED EDUCATION AND EXPERIENCE:
Associate degree in computer-related field preferred.
A+ or Network+ certifications preferred.
PHYSICAL REQUIREMENTS:
Must be able to lift to 45lbs.
This position requires frequent walking, standing, and sitting.
WORK AUTHORIZATION/SECURITY CLEARANCE:
No special clearances required.
HOURS:
FULL-TIME
WHAT WE OFFER:
401(k)
Health, Dental, & Vision Insurance
Life Insurance
PTO & Paid Holiday
Long & Short Disability
Opportunities for career growth and development.
A collaborative and dynamic work environment.
Recognition and rewards for exceptional performance.
MUST BE ABLE TO COMMUTE:
Binghamton, NY (Required)
WORK LOCATION:
In person
i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
Technical Support Engineer
Technical support engineer job in Towanda, PA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.50/Hour
Systems Engineer
Technical support engineer job in Owego, NY
Zachary Piper Solutions is seeking seasoned Systems Engineers to join our Engineering Center of Excellence supporting confidential, mission-critical aerospace and defense programs. This hands-on role uses Model-Based Systems Engineering (MBSE) to shape system architecture, integration, and verification in a collaborative, innovation-driven engineering environment. This position is fully onsite in Owego, NY, and provides a generous relocation package or per diem arrangements.
Responsibilities of the Systems Engineer:
* Apply Model-Based Systems Engineering (MBSE) to develop functional models and system representations
* Lead and perform trade studies and analyses of alternatives to inform architecture decisions
* Model and analyze system performance to validate design margins and requirements
* Design system interfaces and define allocation of functionality across subsystems
* Support requirements definition, verification, and validation activities
* Participate in engineering technical reviews and design reviews across the lifecycle
* Document technical artifacts and maintain engineering data in controlled repositories
* Coordinate with multidisciplinary teams to ensure system integration, safety, and compliance
Qualifications for the Systems Engineer:
* U.S. Citizenship required
* Bachelor's degree in Engineering, Computer Science, or related field
* 7+ years of systems engineering experience
* 5+ years of domain experience in aerospace/defense or closely related industries
* 3+ years hands-on MBSE experience (e.g., Cameo or similar tools)
* Familiarity with DO-254 and DO-178 development standards
* Domain expertise in one or more of: avionic HMI design, glass-style cockpit systems, tactical communications/data links, military navigation systems, embedded mission computing, Time-Sensitive Networking (TSN), sensor/survivability systems
Compensation & Benefits
* $150,000-$180,000 (dependent on experience)
* Work on cutting-edge aerospace and defense systems in a mission-driven environment
* 4-day workweek - longer weekends for better work/life balance
* Flexible onboarding: begin remotely and transition onsite within 30 days
* Choose monthly per diem ($2,848 tax-free) or relocation assistance (up to $7,000)
This job opens on 11/3/25 and will be accepting applicants for 30 days
systems engineer, MBSE, Model Based Systems Engineering, Cameo, DO-254, DO-178, avionics, HMI, glass cockpit, tactical communications, data links, navigation systems, embedded mission computing, TSN, Time Sensitive Networking, sensor systems, survivability, aerospace engineer, defense engineer, systems integration, verification & validation, requirements engineering, trade studies, system modeling, performance analysis, engineering center of excellence, onsite, Owego NY, U.S. citizenship, per diem, relocation, four day workweek, confidential program, mission-critical systems, flight systems, avionics systems, systems architect, systems design, multidisciplinary team, engineering data repository, technical reviews, validation testing, military aircraft systems, secure environment, embedded systems, real-time systems, systems verification
Junior IT Services Support Tech - Onsite, New Berlin, NY
Technical support engineer job in New Berlin, NY
Job Description
Please note, this position is expected to be fully on-site at our office location in New Berlin, NY.
At Preferred, we understand the importance of holistic health. To meet the diverse needs of our employees, we offer a comprehensive set of benefits:
Financial
Short-term disability, long-term disability, and life insurance coverage are provided at no cost
Optional benefits include enhanced life insurance and critical illness plans
401k plan with an employer contribution that you will receive regardless of your own contribution to the plan
A cash-balance pension plan
Student Loan Repayment Assistance
A short-term incentive plan for all employees
Social
Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year)
7 days of paid sick leave
10 paid company holidays
Personalized paid time off after 3 years!
Emotional
Access to 26 sessions with a BetterHelp therapist each year for you and up to 5 dependents, as well as access to all of BetterHelp's group and digital resources
Access to Family First, a team of care experts who can provide you and your loved ones 1:1 assistance with a variety of caregiving solutions, from elder care to legal and financial challenges, insurance and Medicare navigation, and more!
Physical
Medical, dental, and vision coverage options begin on the first day of employment
Health Savings Accounts (with a generous employer contribution!)
YOUR PURPOSE AND FUNCTION IN OUR COMPANY:
As a Junior IT Service Desk Technician, you will be the first point of contact for employees seeking technical assistance. You will respond to requests via our ticketing system, email, chat, or phone and help troubleshoot common IT issues related to hardware, software, and user accounts. This is an entry-level role designed for someone starting their career in IT, with opportunities to learn and grow under the guidance of senior technicians.
You will work closely with the IT team to log issues, perform basic troubleshooting, and escalate more complex problems to experienced staff. Your role is essential in helping employees stay productive by providing timely and courteous technical support.
Respond to IT support requests submitted through the ticketing system, email, chat, or phone.
Gather basic information from users to understand and document the problem.
Perform initial troubleshooting steps for common hardware and software issues (e.g., password resets, printer problems, application errors).
Escalate complex or unresolved issues to senior IT staff.
Keep accurate records of issues and actions taken in the ticketing system.
Assist with setting up new computers, installing approved software, and configuring user accounts.
Help maintain inventory records for IT equipment and software licenses.
Follow established procedures for routine tasks such as system updates, backups, and equipment deployment.
Learn and follow company IT policies and security best practices.
Participate in training to expand your technical skills and knowledge of company systems.
KEY CAPABILITIES FOR SUCCESS:
Basic understanding of computer hardware, operating systems, and common software applications.
Familiarity with Microsoft Windows 10/11 and Microsoft Office 365.
Strong communication and customer service skills.
Willingness to learn and ask questions when unsure.
Ability to follow written instructions and established processes.
Positive attitude and interest in building a career in IT support.
QUALIFICATIONS:
High school diploma or equivalent required; coursework or informal experience in IT preferred.
CompTIA A+ certification (or working toward it) preferred.
Any hands-on experience with troubleshooting computers, even in a non-professional setting (school projects, volunteer work, personal builds) is a plus.
ABOUT US: As a mutual company, we are independent by nature, so we think about insurance solutions a little differently. Through listening, problem solving, examining your challenges and collaborating on the right solutions for you, Preferred Mutual independent agents provide flexible solutions and adapt to your evolving needs. We do the same for our employees. We are process and domain experts, focused on the solutions that deliver results for our clients and our company. We offer a great work environment, professional development, challenging careers, and competitive compensation. With Preferred, there are no surprises. You can count on us to deliver on our promises and be there when you need us, as your insurance provider and your employer. Preferred Mutual is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
DISCLAIMER: This role (job) description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Preferred Mutual Insurance Company and its employees.
The base pay range for this position is $22.50 to $27.00 paid on an hourly basis. The rate offered to any candidate will be reflective of the candidate's experience and any relevant education, certification, or qualifications related to their ability to perform the responsibilities of this position as permitted by law.
Supervisor IT Admin. & Tech. Support
Technical support engineer job in New Berlin, NY
Do you want to work for a World Class Artist Materials Manufacturer?
Leave “corporate” behind and unlock your passion for ingenuity in a mission-based, creative culture where doing well and doing good are one and the same. Golden Artist Colors is a world-class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world-class brands of professional artist paints and by supporting the arts with partners who share our values and mission.
Who are we?
Golden Artist Colors is a manufacturer of art materials revered by professional and aspiring artists across the globe. Employee-owned and based in Central NY, the company's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. We prize the opportunity to support community engagement by employing the best employees dedicated to safety, quality, and long-term service.
Our portfolio includes the well-established GOLDEN Artist Acrylics brand, which has set the standard for professional quality acrylic paints since 1980. We maintain the Williamsburg Artist Oils brand, which was acquired in 2010. QoR Artist Watercolors were created by GOLDEN in 2014, and most recently PanPastel Artist Pastels and Sofft Tools were acquired by GOLDEN in 2022. Our portfolio also includes Golden Paintworks, a division focused on specialty architectural products.
Golden Artist Colors is seeking a:
Position Title: IT Administration and Technical Support Supervisor
Department: Information Systems
Supervisor: Finance Director
Location: Onsite in New Berlin, NY
Responsibilities:
Incumbent will support all IT functions, including, but not limited to: database support, hardware support, general office software support, network infrastructure support, and periodic reporting requirements. The above support includes installations, upgrades, training, and maintenance. Recommend and maintain company policies related to business continuity and cybersecurity.
Requirements:
Education Required:
Bachelor's Degree in Computer Information Systems
Experience Desired:
How much:
5-7 years
Type experience:
Experience dealing with a variety of hardware and software systems; server environments; Firewall and other cybersecurity measures; previous supervisory experience.
Our extensive benefits package includes:
Employee Stock Ownership Plan (ESOP).
Medical, Dental, and Vision Insurance
401(k) with Employer match
No-cost Life Insurance and Long-Term Disability Benefits
Paid Holidays and Time Off
Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries.
Wellness Reimbursement Program
Continuing Education Reimbursement
Child Care Reimbursement
Paid Community Service Hours
Employee Discount on Product
Employee assistance program
Referral Bonus program
EEO: Golden Artist Colors is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
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