Technical support technician jobs in Amarillo, TX

We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. The Specialist Technician for Installing Showers is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.Ideally you have prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Install glass, mirrors, door and window hardware in replacement and new installations Insure the efficient use of materials and maintain adequate stock of vehicle Sell flat glass products and services to customers Conduct accurate field measuring Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Execute Service with Advanced Training (SWAT) Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the flat glass industry installing showers is a plus Ability to measure accurately and use tape measures and levels Physical ability to lift heavy objects such as shower panels and door Physical ability to lift heavy objects such as shower panels and doors Proficiency to navigate tablet-based technology Excellent communication skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR if72U58XZ1

Primary Purpose: Facilitate, implement, and provide advanced end-user technical support of technology systems district-wide. Respond to requests for assistance from faculty, staff, and Technology staff regarding end-user computer software, hardware, peripherals, and other related technology. Qualifications: Education/Certification: Bachelor's degree preferred Special Knowledge/Skills: Knowledge of computer workstation setup Knowledge of computer hardware and software applications Ability to install, maintain and repair computers and peripherals, including printers, interactive whiteboards, projectors, and scanners Ability to diagnose basic network problems and escalate when necessary Ability to diagnose, troubleshoot, and solve advanced computer problems Ability to resolve complex computer problems in a professional, congenial manner Strong communication and interpersonal skills Experience: One year experience installing, troubleshooting, and repairing personal computers and/or related technology Major Responsibilities and Duties: 1. Provide level-two technical support for end-users and end-user devices as directed by the Chief Technology Officer and the Technology Support Coordinator 2. Install licensed software programs as required and as licensed by the Software Support Administrator 3. Record service requests into the district work order system 4. Document reports of inappropriate use of equipment, as requested 5. Assist in CISD staff development training programs, as required 6. Record and maintain inventory of all technology-related equipment 7. Stay current with advances in the computer technology industry 8. Enjoy working with people and technology 9. Support technology in the classroom in a timely manner utilizing the available support tools and by using innovative and emerging technologies throughout the district 10. Perform repairs, as needed, to maintain clean, operable equipment 11. Perform necessary management of computers and printers following normal procedures including beginning and closing-of-year procedures 12. Keep informed of innovations in computer and networking technology 13. Maintain confidentiality of information 14. Exemplify high standards of ethical conduct according to District Policy 15. Support administrative policy 16. Represent the school system to the community in a positive professional way 17. Maintain a sincere, friendly attitude toward visitors and patrons to ensure communication 18. Perform other duties, as assigned Mental Demands/Physical Demands/Environmental Factors Requires working in a cooperative, assisting manner with all district staff. Requires lifting (up to 40 lbs.), stooping, bending, kneeling, climbing, and prolonged use of computing devices. Requires frequent travel to various campuses and locations within CISD.

Management Applications, Inc., a leading provider of Managed IT Services and Network Design/Implementation is seeking candidates for IT positions within a TX Govt. Entity. To be considered please submit a resume, no more than two pages, and your minimum salary requirements. Also please refer to MAI's other postings for additional similar opportunities with this entity. Web Security Administrator Under limited supervision, performs all procedures necessary to ensure the safety of the organization's website and transactions across the internet Applies Internet firewall technologies to maintain security Ensures that the user community understands and adheres to necessary procedures to maintain security Qualifications Excellent planning skills Expert knowledge of distributed system security software and web based technology Expert knowledge of encryption, firewall and access control technology and software Education and Experience: Associate's degree and 3 plus years' experience or equivalent Web Software Developer Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, XML, CGI, Java scripts, etc.) for a component of the website Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website Responsible for the interface implementation Complex knowledge and utilization of one or more word processing tools Qualifications Strong navigation and site design skills Expert understanding of web based technologies Education and Experience Bachelor's degree in computer science and 2 years developmental experience in web based languages. Senior Business Systems Analyst Manages the integration and communications among applications, databases and technology platforms Administers company technology practices, standards and procedures Manages an inventory of technology related assets hardware, software, application systems, databases, licenses, products Makes decisions based on documented business opportunities, benefits, risks, and success factors of potential applications Has budget to make decisions based on documented STC Customer needs and associated requirements May manage a portfolio of developments with implication to cost reduction initiatives Analyzes a variety of work processes and associated document and information flow for strategic recommendation to leadership Oversees group that defines and implements new or enhanced applications into a production environment Qualifications Very high level of interpersonal skills Ability to lead, manage, plan, and direct the work of business systems analysis personnel Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, Applications, organizational structure, etc. Familiarity with company's information architecture and information management methodologies Education and Experience Advanced degree with at least 5 years of consulting experience, or a bachelor's degree and at least 8 years consulting experience, plus expertise in complex systems. Training in college level computer systems preferred MBA or equivalent training preferred Project Management Certification preferred Infrastructure Architect Ensures implementation of hardware and software meets the company's technology infrastructure design and architecture Major Duties and Responsibilities Ensure STC Customer's infrastructure architecture for wide area, campus, and local area networks is adhered to Defines requirements for products that support applications and the infrastructure Manages process to ensure product release, applications, and corporate block point cycles are synchronized Provides interface for strategy and direction with technology providers Evaluates emerging technologies and standards for impact on STC Customer Plans and executes software and hardware platform changes Manages network management architecture activities Performs technology benchmarking Follows corporate level guideline documentation and provides input on their upkeep Education and/or Training Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred) MBA or advanced degree in MIS or Computer Science preferred Database Administrator Assesses future information requirements in order to develop long-range, comprehensive database plans Develops policies and procedures designed to ensure the integrity of the database environment Develops and maintains routines to facilitate database use Keeps informed on latest developments in the database management field Plans and coordinates migration to new data management system software levels Assures that appropriate database management software is available and effectively used Determines, implements, and enhances standards on database security Promotes and recommends appropriate database software for new application systems Educates applications programmers about database concepts and efficient access techniques Performs database performance monitoring Designs or supervises the designing of the procedures necessary to save and recover databases from hardware and software failures Supervises the design and maintenance of database structures May supervise or train staff Performs related work as assigned Qualifications Strong knowledge of database management systems, as well as data warehouse management and decision support tools Extensive experience in the development, implementation and maintenance of data warehouses and data marts is desired Ability to use data base access tools for application delivery Strong familiarity with analysis, planning and management reporting functions Well-developed oral and written communications skills Demonstrated leadership skills Demonstrated ability to work independently and with others Understanding of benchmarking processes and techniques Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output Education and Experience Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred) MBA or advanced degree in MIS or Computer Science preferred Minimum 10 years' experience Project Manager III / Test Program Manager Responsible for program oversight, planning, program tracking, scope management, change control management, risk management, and quality assurance of the development project team Assist in development and support of the vision and business objectives of the organization Direct the activities of resources in line with business objectives of the organization Ensure quality and timely delivery of critical path products and services Establish and maintain quality metrics and guidelines Implement process and system improvements including integration with other functional areas Translate organization's business requirements into effective business solutions Qualifications Develops and maintains long-term relationships with strategic STC Customer and industry leaders Adept at the development of schedule, cost, and risk management strategies Experienced implementing project management within various STC Customer organizations and environments managed complex testing engagements Education and Experience Individual must have a bachelor's degree and at least 12 years of experience and experience in implementing global projects, OR An advanced degree with at least 10 years of consulting experience and experience in implementing global projects in IT industry- PMI Project Management Professional (PMP) certification preferred Minimum of 7 years business/industry knowledge Minimum of 5 years' experience with Project Management systems/Applications Minimum of 5 years' experience in Information Technology Senior Business Process Engineer Identifies opportunities for business process improvement Drives business process innovation Investigates and evaluates potential business process improvement solutions Justifies expenditures in support of business process improvement solutions Defines business process improvement solutions while ensuring compliance with STC Customer IT standards Directs and implements business process improvement recommendations that increase the use of shared common data and facilitates common processes departments Works with process engineers to ensure integration of all processes Identifies IT cost reduction opportunities associated with IT projects and/or support services Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Develops common process implementation metrics Directs the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, and defects) Qualifications Seasoned business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Ability to establish, use and support integration and communications among applications, databases and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Advanced degree with at least 6 years consulting experience, or a bachelor's degree and at least 8 years consulting experience, plus expertise in highly complex system(s). Application Architect Responsible for acting as a recognized expert in translating operational business needs through developing and implementing the information technology architecture and design for a system, with specialty in a complex system(s). Developing physical system architecture that provides the foundation for design, construction, testing, and deployment Utilized STC Customer provided architecture guidelines and strategies to transform logical models into physical architectures and designs Designing and addressing key architecture considerations for the system Developing physical models that balance and integrate the data, processing, and technology aspects of the architecture Resolving issues regarding technology components responsible for performing functional capabilities, or determining how technologies will communicate when responsibility must be shared across technologies Publishing, updating and ensuring that the architecture models meet business requirements and architecture standards. Qualifications Familiar with systems development processes and methodologies Ability to lead and facilitate cross-functional, multi-Service Provider work teams Familiarity with relational database technologies and capabilities Knowledge of the company's industry group, trends, directions, major issues, regulatory considerations and trendsetters Ability to justify project, equipment or staffing expenditures Knowledge of internet/intranet based opportunities and challenges Ability to work with others in a constructive and collaborative manner Ability to think critically; to recognize and anticipate a problem (technical, operational, process, organizational) and to identify and implement the best solution in a timely manner Knowledge and understanding of marketplace experience, developments and trends related to the Information Technology function Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Familiarity with company's information architecture and information management methodologies Experience with scalability and performance issues related data bases Education and Experience Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred) MBA or advanced degree in MIS or computer science preferred Industry Certifications in an area of expertise preferred Senior Manager Investigates and evaluates potential business process improvement solutions Justifies expenditures in support of business process improvement solutions Defines business process improvement solutions while ensuring compliance with STC Customer IT standards Directs and implements business process improvement recommendations that increase the use of shared common data and facilitates common processes departments Identifies IT cost reduction opportunities associated with IT projects and/or support services Communicates to all business process stakeholders Consults regarding business process engineering, process measurements, change management, education and training Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Directs the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, and defects) Qualifications Seasoned business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Ability to establish, use and support integration and communications among applications, databases and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Advanced degree with at least 8 years of consulting experience, or a bachelor's degree and at least 10 years consulting experience, and experience in implementing global projects in the retail and or healthcare industry Senior Web Architect Analyzes STC Customer business objectives, processes and architecture and recommends strategic architecture direction consistent with STC Customer provided guidelines. Provides direction on business object and component framework architecture Provides top level strategic input in relation to on-line implementation, industry, and market analysis Provides framework and assists in business impact analysis and business case development Provides framework and assists in product selections Provides enterprise architecture guidance and relations in a multi-Service Provider environment Applies experience with electronic commerce (Internet based business) and impact of the Internet on traditional business Qualifications Demonstrated experience with market analysis, ROI, ROA, electronic commerce, (Internet based business) and impact of the Internet on traditional business Knowledge of retail and/or healthcare industry, supply chain, and consumer issues and trends Experience defining business issues and opportunities as well as developing on-line business strategies, plans, and processes Understanding of business object and component framework architecture Experience leading and facilitating web strategy and planning End-to-end comprehension of web standards, software and web applications framework. Education and Experience Bachelor's degree and 6 plus years of experience or equivalent 4 years of experience developing technology/creative business cases 2 years of experience in online business case analysis and development Senior Application Architect Analyze and design technology approaches and develop global architectures and technology solutions. Research, assess, analyze and recommend STC Customer Enterprise Architecture standards and ensure their use (i.e. web search engines, trend analysis and forecasting tools, content management systems, document management systems, application development tools, business and object modeling tools, application servers) Provides interface for strategy and direction with technology providers Evaluates emerging technologies and standards for impact on STC Customer Performs the role of technical lead for large application development projects Manage iterative software development processes with a focus on application and infrastructure architecture Provide guidance and technical direction to team members, including training materials and presentations on relevant products and/or technologies consistent with STC Customer provided guidelines Review, recommend, and provide corrective action plans as required from a technical perspective Review and approve Service Provider designed technical solutions against defined STC Customer standards Qualifications Knowledge of the company's industry group, trends, directions, major issues, and regulatory considerations preferred Ability to justify project, equipment or staffing expenditures by identifying cost, benefits and associated risks Knowledge of internet/intranet based opportunities and challenges Competency in multiple internet/intranet technologies Ability to work with others in a constructive and collaborative manner Ability to think critically; to recognize and anticipate a problem (technical, operational, process, organizational) and to identify and implement the best solution in a timely manner Knowledge and understanding of marketplace experience, developments and trends related to the Information Technology function Knowledge of mainstream technologies and architectures Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Competency in core technologies, including open standards, database, and integration technologies Competency in one or more emerging technologies Familiarity with company's information architecture and information management methodologies Education and Experience Advanced degree with at least 10 years of consulting experience, or a bachelor's degree and at least 12 years consulting experience, and experience in implementing global projects in the retail and/or healthcare industries Creative Director Creative direction of Site and/or Authorized User interface Major Duties and Responsibilities Performing creative planning, developing, strategy, and execution on projects Overseeing graphic production and brand character Developing and working with STC Customer to portray appropriate design of the project to communicate with target audience Education and/or Training Bachelor of Arts degree or higher in fine arts Software knowledge: Adobe PhotoShop, Adobe Illustrator, Adobe Acrobat, Adobe Premiere, Adobe After Effects, Macromedia Fireworks, QuarkXpress/ PageMaker, and project management software (MS Project) Experience 4 years in creative management and project development 2 years in web based creative project management Business Consultant Manage conflicting stakeholder expectations. Manage project scope Refocus efforts as issues/problems dynamically change in STC Customer environment Design and conduct workshops Identify the appropriate approach, tools and methodologies to perform analysis and draw conclusions Full leadership for managing delegated end-to-end creation of project deliverables Help team to develop new insights from the analysis Prioritize the recommendations based on ease of implementation and impact Provide ongoing updates to STC Customer on engagement status Solicit feedback on interim deliverables Manage project escalations Manage engagement financials - revenue and profitability Provide subject matter expertise on a specific area within a domain/technology/service Exhibit high level of skills in data aggregation and analysis leading to development of value proposition in solution development Experience 3 to 6 years of management and technology consulting experience Senior Business Consultant Gain deep insights into STC Customer issues and potential risks based on subject matter expertise. Manage conflicting stakeholder expectations Leverage experience/ learning from similar engagements. Administer and monitor client feedback survey. Represent Service Provider in external forums Champion Knowledge asset creation within the Consulting organization by creating a participative environment. Forge Partnerships with external sources for Knowledge acquisition Provide thought leadership in project Validate and ensure the recommendations are high impact and reflect deep insight. Manage project scope Refocus efforts as issues/problems dynamically change in client environment Conduct training sessions on consulting, functional area, key trend etc. Design and conduct workshops Identify the appropriate approach, tools and methodologies to perform analysis and draw conclusions Full leadership for managing delegated end-to-end creation of project deliverables Help team to develop new insights from the analysis Prioritize the recommendations based on ease of implementation and impact Provide ongoing updates to STC Customer on engagement status Solicit feedback on interim deliverables Manage project escalations Manage engagement financials - revenue and profitability Provide subject matter expertise on a specific area within the domain/technology/service Exhibit high level of skills in data aggregation and analysis leading to development of value proposition in solution development Experience 6 to 9 years of management and technology consulting experience

Customer Technical Support - Internal End User Support Paducah, KY-Hybrid In this role, you have the opportunity to utilize your interest and passion for technology and all things IT with your desire to help people and deliver high levels of customer support. You are responsible for: (not limited to) * Fields client phone calls, emails and create tickets; ensures all tickets are updated with accurate information. * Performs research based on requests submitted by internal and/or external customers. * Troubleshoots routine CSI product issues and provides issue resolution on servers, databases, and/or applications; escalates as necessary. * Communicate technical issues and resolutions with customers in business terms. You are a part of an internal IT support team made up of 6 individuals across the US. You will collaborate with your team and the larger organization both in office and remotely. To succeed in this role, you should have the following skills and experience * Strong customer service skills * Troubleshooting hardware and peripheral equipment * Firm knowledge and troubleshooting of mac OS and Windows operating systems * Firm knowledge and troubleshooting of Microsoft Office 365 suite Nice to have Technical Skills: * Knowledge of antivirus and other security tools * Knowledge of Beyondtrust Remote Support tool, or other equivalent tool * Knowledge of Microsoft Active Directory * AS degree in relevant field or equivalent experience. Certificates (not required): * CompTIA A+ * CompTIA Network+ * CompTIA Security+ * Microsoft Fundamentals * Jamf Admin 100, 200, 300, and 400 * In return, we offer you the opportunity to have direct interaction with all internal employees of our growing Software organization, from entry level employees to senior level executives. Your passion for technology and customer service will help to set the tone for new hires. You will see a breadth of growth opportunities throughout the company and in the internal IT department. Why should you join CSI? As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers' needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit ************** CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at ******************** and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Frank Phillips College is seeking a skilled and reliable Computer Technician to provide end-user support across multiple campuses. The ideal candidate will have a strong troubleshooting mindset, experience in educational environments, and the ability to work effectively with college students, faculty, and staff. This role requires travel to other campuses as needed. QUALIFICATIONS: * High School Diploma or GED. * Physical Ability: Must be able to lift and carry up to 20 lbs, as well as bend, climb, and perform other physical tasks as needed. * Strong troubleshooting and problem-solving mentality. * Demonstrated willingness and ability to learn new technologies and processes. * Hands-on experience in assembling, installing, configuring, and troubleshooting hardware/software. * Strong communication, customer service, multitasking, and problem-solving abilities. * Willingness to travel up to 10% of the time * 1-2 years of experience working in an educational environment (e.g., K-12 or higher education). * 2-3 years of experience providing end-user technical support. * CompTIAA+ preferred. BENEFITS: Full-time positions offer excellent FPC benefits. SALARY: Salary is commensurate with experience and education. All applicants are subject to a background check.

ASK US ABOUT OUR HIRING BONUS! AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative. The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II Technical Support Representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP Hosted Phone System Fiber POTS DSL You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided. - Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered. - Diagnosing/repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date. - Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel VoIP phones is a plus Experience in Metaswitch or CSX is a plus Telecommunications experience is a plus Skills Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communication skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

Wood is currently recruiting for a Senior Automation Technical Professional with a strong background in Programmable Logic Controllers (PLC's) to be based at our client in Borger, Texas. #LI-Hybrid The Role Participate in designing and implementing automation systems for oil & gas and process industry projects, engaging in all project phases from front-end engineering to commissioning. Support site surveys, FATs, SATs, and commissioning activities, while reviewing project schedules and cost estimates. Assist procurement with vendor lists, requisitions, and technical evaluations, and travel to customer locations for project implementation (25%). Our Clients and Projects Designing the future. Transforming the world. Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a leader, strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges. Join us and be part of an agile working team that can support office and homed based assignments. This role will work in the office\home and as well as on site at client facilities. The successful candidate will have the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers. We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects. Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future. What we can offer Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects Flexible working arrangements that balance client, team and individual needs. Hybrid in Ferndale, WA. Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market. Flexible benefits package that can be adapted to suit your lifestyle Commitment to continued professional development through development plans tailored to individual needs and interests Global connections with leading industry experts around the world who are shaping the standards of our profession Responsibilities Typical responsibilities The successful candidate will provide support for local on-site client activities at client facilities with off-hours call out support if needed. Hands-on experience with Honeywell Experion PLC's. Allen Bradley PLC5 or Rockwell ControlLogix PLC configuration and programming is plus. On-site activities will include existing program updates and troubleshooting. Additional desired skills and qualifications. Participate in Automation Engineering projects for the design and implementation of automation systems for oil & gas and process industry projects. Engage in all phases of automation projects, front-end engineering through detailed design, procurement, configuration, implementation, startup, and commissioning in areas such as DCS Configuration, SCADA, HMI, SIS/FGS PLC programming and interfacing, architecture and networking, and specification development. Attend and support site surveys, Factory Acceptance Test (FAT's), Site Acceptance Test (SAT's) and commissioning activities for delivered systems. Review, comment, and provide input on the project schedule and project cost estimate. Support procurement with vendors lists development, requisition development, technical bid tabulations and clarifications, purchase recommendations, monitor progress and maintain communications with vendors as required. Travel expected to customer locations for project implementation (25%). Qualifications What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. Expected: Bachelor's Degree is required, preferably in one of the following disciplines: Chemical Engineering, Electrical, Computers/Systems, or Mechatronics. Must have between 10- and 15-years' Automation experience. Experience with an operating company, systems vendor, or engineering services provider for the onshore or offshore oil & gas and/or energy industry, is preferred. At least 10 years of demonstrated experience in Distributed Control Systems (DCS) hardware, network architecture, integration, configuration and programming, industrial protocols, HMI Graphics and databases, and SCADA System configuration and installations. Hands-on experience with at least one of the following platforms - Honeywell Experion/TDC DCS or FSC/SM, DeltaV DCS/SIS, Yokogawa CENTUM DCS/ProSafe, or ABB 800XA. Preference is for Honeywell or DeltaV. Experience with PLC platforms (Allen Bradley PLC, Siemens or Triconex, etc.) is a plus. Demonstrated proficient knowledge of the principles of relational databases, application interfaces, and Human Machine Interface design and implementation. Strong background and direct experience with multiple systems platforms, operating systems and the interactions between systems, system hardware and architecture. Proficient knowledge of P&IDs and instrumentation/control equipment. Knowledge of MS Office applications (Excel, Word, Access, MS Teams, etc.). Strong written and verbal communication skills; must be able to communicate effectively with coworkers, clients, and vendors. Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.

ROLE At The People's Federal Credit Union, we are committed to embodying our core values of INTEGRITY, QUALITY, RESPECT, SOLUTIONS-FOCUSED, and TEAMWORK. Our mission is to be our members' primary financial institution by providing quality, competitive services in an atmosphere of trust and superior member satisfaction. As a member of our team, the Network and Systems Administrator assist TPFCU in living out its mission by delivering outstanding service to all staff, vendors, and members. By providing prompt SOLUTIONS to our employees through help desk tickets, you are enabling them to provide QUALITY service for our members. By monitoring, maintaining, and updating operating systems, networks, servers, PCs, and communication tools, you provide stability to our IT infrastructure, thus allowing employees to do great work and members access to their critical financial information. MAJOR DUTIES AND RESPONSIBILITIES Customer Service: Respond to help-desk tickets, provide SOLUTIONS, and close tickets promptly. Technical Support: Plan, implement, maintain, and support Firewalls, Servers, PC hardware and software products, wide area communications, database systems, network and systems security and access controls. Assure prompt response to and recovery from systems and network related production interruptions, across multiple hardware platforms, networks, and operating systems. Network Maintenance and Monitoring: Provide primary support for the company's network and PC/LAN servers which includes planning, implementing, maintaining, and troubleshooting network and system hardware and software. Anticipate system and network security/integrity risks and assure adequate safeguards. Minimize downtime. Compliance and Risk Management: Oversee the maintenance of hardware and software at TPFCU's disaster recovery site and provide technical support for disaster recovery testing. Training employees on new systems and software. EXPERIENCE 2-5 years of similar or related experience, including preparatory experience. Previous data processing experience with networks, PCs, data communications, mainframe, and PC programming; technical planning; project management. EDUCATION/CERTIFICATIONS/LICENSES College degree in Computer Science. Palo Alto, Cisco, Network+, A+, MSCE, Sans

Remarkable people, trusted by clients to design and advance the world. Wood is currently recruiting for a Senior Automation Technical Professional with a strong background in Honeywell DCS & Triconex SIS to be based at our client in Borger, Texas. #LI-Hybrid The Role Participate in designing and implementing automation systems for oil & gas and process industry projects, engaging in all project phases from front-end engineering to commissioning. Support site surveys, FATs, SATs, and commissioning activities, while reviewing project schedules and cost estimates. Assist procurement with vendor lists, requisitions, and technical evaluations, and travel to customer locations for project implementation (25%). Our Clients and Projects Designing the future. Transforming the world. Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a leader, strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges. Join us and be part of an agile working team that can support office and homed based assignments. This role will work in the office\home and as well as on site at client facilities. The successful candidate will have the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers. We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects. Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future. What we can offer * Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects * Flexible working arrangements that balance client, team and individual needs. Hybrid in Borger, Texas. * Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice * Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market. * Flexible benefits package that can be adapted to suit your lifestyle * Commitment to continued professional development through development plans tailored to individual needs and interests * Global connections with leading industry experts around the world who are shaping the standards of our profession

Responsibilities Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities, to our quality educational system, Amarillo is a great place to live and work. A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values. Visit us online at: ***************************** Position: Student Technologist - DI POSITION SUMMARY: The Student Technologist utilizes knowledge in patient, equipment, and exam roompreparation. He /she is responsible for quality patient positioning, image quality identification and completion of the exam process to include post processing, PACS, Cerner and transport of the patient post completion of the exam. The Student Technologist is NOT allowed to make exposures on ionizing radiation producing equipment, per licensure specifications from the Bureau of Radiation Control through the DSHS. The Student Technologist ensures equipment is in proper working order and that the equipment and work area are clean. This position will assist the physicians, RPA's and Nursing staff to ensure the correct exam is performed in a safe environment. The Student Technologist utilizes the Principles of Continuous Quality Improvement and Radiation Safety Principles. The Student Technologist has the knowledge to work with all age groups (pediatric, geriatric, trauma, surgical). The Student Technologist must be currently registered in the Radiology program at an accredited teaching facility and eligible to take the registry at the conclusion of his/her coursework and program. Job Duties/Responsibilities: Performs a variety of technical procedures without producing the actual radiation exposure. Assist Radiologist, RPA's and staff physicians as needed. Shows appropriate radiographic skills and demonstrates good patient care. Uses immobilization devices according to policy and follows all hospital and UHS policies and procedures to include contrast injections. Maintains all HIPPA regulations and good communications skills. Has good problem resolution and acts in a professional and customer services oriented manner. Provides an environment conducive to safety for patients, visitors and employees. The Student Technologist assesses risks to patient safety and implements the appropriate precaution. The Student Technologist complies with appropriate and approved standards to include: Radiation Safety (ALARA), patient related safety, and infection control. Benefit Highlights: * Retention Bonus Program if offered. * Loan Forgiveness Program if offered. * Challenging and rewarding work environment * Competitive Compensation & Generous Paid Time Off * Excellent Medical, Dental, Vision and Prescription Drug Plans * 401(K) with company match and discounted stock plan * SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300+ Subsidiaries! * More information is available on our Benefits Guest Website: benefits.uhsguest.com About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications Education, Training, Experience and Licenses/Registrations Required: * Eligible to graduate an Accredited Radiography Program, set for ARRT, and apply for Texas License within a year. * Must have current CPR certification Physical and Sensory Requirements: 1. Ability to read and write in English 2. Ability to speak and hear, to allow discussions with employees and peers. 3. Ability to cope with and remain calm under stress. 4. Dosimetry badge must be worn appropriately at all times. 5. Ability to evaluate and interpret information and make independent decisions 6. Bending and lifting (50-75 lbs), grasping, fine hand coordination, pushing and pulling. 7. Electrical and radiant energy hazards are present. 8. Ability to respond to pages and calls. 9. Near visual acuity and depth perception to examine images for pertinent detail. 10. Appropriate use of protective lead shielding. DISCLAIMER Northwest Texas Healthcare System, a subsidiary of UHS, is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Management Applications, Inc., a leading provider of Managed IT Services and Network Design/Implementation is seeking candidates for IT positions within a TX Govt. Entity. To be considered please submit a resume, no more than two pages, and your minimum salary requirements. Also please refer to MAI's other postings for additional similar opportunities with this entity. Technical Specialist Under general supervision, performs analytical, technical, and administrative work in the planning, design, development and implementation of new and existing personal computer systems Works on moderately complex applications Confers with end users to determine the types of hardware and software required Writes programs to fulfill requirements or selects appropriate off-the-shelf software and modifies, if necessary, to suit the requirements Trains end users in the use of the equipment and software Identifies data, analysis method and report format required to present and explain an issue, phenomenon or potential solution. Plans, schedules and facilitates technical reviews as necessary Documents technical discussions, action plans and assignments Determines and report status of projects and assignments Collates, analyzes and publishes metrics. Qualifications Must have an extensive knowledge of the product's practical and/or business use Must have advanced knowledge of the primary features, a solid understanding of the operating system(s) that the software runs on, as well as the ability to install, configure, set-up and migrate software Must have advanced knowledge of STC Customer's desktops, laptops, keyboards, printer plotters, modems and associated connections May have certification in production or technology Must have good oral and writing communication skills Ability to create and manipulate electronic databases Ability to take general direction and develop a work plan, including identification and retrieval of necessary information, data, required analysis method or technique and effective report format High level of interpersonal skills to work effectively in a team environment Effective communication and presentation skills Ability to create high-level presentations using the Microsoft suite of software Education and Experience Associate's degree and 3 plus years' experience or equivalent Junior Test Analyst Contribute to creation of test plans, test cases and prepare test environments Performing functional, application, and regression testing Creating and executing manual testing procedures Identifying, analyzing and reporting defects Qualifications Familiar with standard concepts, practices and procedures within the testing field Understanding of the software development life cycle and software development methodologies Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the STC Customer environment, organizational structure, direction or priorities Education and Experience Bachelor's degree and up to 3 years' experience or equivalent Training Specialist Plans, develops, and executes user training with STC Customer's Authorized User community, based on needs. Schedules, delivers, and follows up on STC Customer training needs regarding specific products. May serve as a subject matter expert to the STC Customer's Authorized User community Acts as the corporate training interface Maintains training database and documentation Qualifications In-depth knowledge of products and/or services being delivered Ability to deliver material, to a broad range of user's with a variety of skill sets, excellent communication skills and, knowledge of adult learning principles Utilizes productivity management principles to, facilitate client training needs, Familiar with the analysis, design, development and implementation of instructional courseware using instructional design standards Education and Experience Bachelor's degree and 2 plus years' experience or equivalent Technical Specialist Programming Analyzes conventional methods employed by the user for which computerization is recommended Develops problem definition and method/specifications for solution Locates system problems and recommends and implements solutions Develops detailed design and flow of system Codes, tests, debugs, implements and documents new programs Maintains, revises and documents changes to existing programs Qualifications Oral and written communications skills High level of sound logic and analytical ability where problems are unusual and difficult Attentiveness to detail and precision Good interpersonal skills to work effectively with others Strong knowledge of HTML, Web Development, Java Script, etc. and good Internet Explorer capabilities Strong knowledge of relational data bases with programming capability; able to create/modify queries, reports and visual basic modules to meet STC Customer requirements Education and Experience Associates' Degree and 3 plus years' experience or equivalent Associate Systems Engineer Possesses the technical skills necessary to participate in business systems development and maintenance processes using a systems methodology Identifies problems or business opportunities, defines the scope of the assigned task, and develops a plan to accomplish that task Utilizes technical skills, creativity and communication skills, with assistance from team members, to design and document a system that fulfills STC Customer requirements Meets team standards, and provides the flexibility to meet future STC Customer needs Interprets and modifies programs Develops test plans that address system design requirements, user test data, and issues concerning size and scope Major Duties and Responsibilities Provides application programming/systems development and support for systems of low complexity Identifies data elements and processes using modeling and documentation techniques Documents controls, audit trails, security requirements, plans and decisions Estimates activities required to complete assignments for a specific task Follows a systems methodology when developing or supporting an application Participates in design walk-throughs Implements test plans, including the creation of test data and the verification of the test environment Maintains hardware and software in the production environment for assigned areas Executes assigned implementation and conversion plans Schedules and monitors the processing of production cycles Education and/or Training AS, BA, BS related degrees or equivalent experience Experience Minimum of 1-2 years. Documentation Specialist Develops, produces, and maintains a variety of complex technical and user documentation Plans and executes writing projects that need attention to complex technical content Provides effective and useful presentation of that content, and timely reporting of progress in meeting schedule milestones Qualifications Ability to determine project requirements, perform complex writing, copy-editing, technical editing and documentation design activities. Ability to create document structure and graphics at project level The ability to write consistent and clear documentation with the goal of explaining complex information simply and accurately Education and Experience Bachelor's Degree and 2 years' experience or equivalent. Test Analyst Creating test plans, test cases and prepare test environments Performing moderately complex functional, application, and regression testing Planning and scheduling tasks to ensure that developed products meet business requirements and design specifications Creating and executing manual testing procedures Identifying, analyzing and reporting defects Qualifications Ability to collaborate the client organization and 3rd party vendors Familiar with standard concepts, practices and procedures within the testing field Understanding of the software development life cycle and software development methodologies Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the STC Customer environment, organizational structure, direction or priorities Acquires knowledge of the STC Customer's business in assigned area Acquires knowledge of the STC Customer's industry Strong teamwork and interpersonal skills Strong written and oral communication skills Education and Experience Bachelor's degree and up to 5 years' experience or equivalent Associate Business Systems Analyst Assists in planning and implementing computer systems Assists in coordinating of upgrades/enhancements to engineering business systems Assists in coordinating information activities as necessary with other departments and/or divisions Assists in coordinating projects and activities with Service Provider and Third Parties Uses and administers company technology practices, standards and procedures Assists in the assessment and documentation of business opportunities, benefits, risks, and success factors of potential applications Assists in eliciting and clearly defining and documenting, STC Customer needs and associated requirements Analyzes a variety of work processes and associated document and information flow Analyzes and documents logical relationships among the data, process or events Assists in implementing, new or enhanced applications into a production environment Assists in delivering new or enhanced applications utilizing a variety of formal methodologies and disciplines Qualifications High level of sound logic and analytical ability where problems are unusual and difficult Highly developed oral and written communications skills High level of interpersonal skills to work effectively with others Experience with networked data management systems Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and associated processing, company technology practices, standards and procedures. Familiarity with company's information architecture and information management methodologies Familiarity with the existing and planned software technology and the global, regional and local software architecture and infrastructure components Education and Experience Technical undergraduate degree in math, computer science, engineering, or related discipline with an information technology focus Training in college level computer systems Systems Engineer Has the experience and technical skills necessary to participate in the development and maintenance of business systems using a systems methodology Identifies problems or business opportunities Controls the scope of the systems development tasks, and supports the high-level project plan Generates and maintains estimates Converts STC Customer requirements and models from analysis, specifications and business needs, into technical specifications Uses the knowledge and experience from past technical environments and communication skills to design and document a system that will meet STC Customer requirements, team standards, and ensure the flexibility of future STC Customer needs Creates reusable code Documents and implements test plans that address system design requirements, user test data, and cases of appropriate size and scope Proactively addressing production support issues and providing recommendations for improvement Major Duties and Responsibilities Provides application programming/systems development and support for systems of medium complexity Develops and evaluates alternative system solutions to meet STC Customer requirements Competent in the use of modeling and documentation techniques Analyzes the STC Customer environment and new business requirements to define solutions that meet STC Customer needs and have the flexibility to accommodate future changes Recommends business system improvements Suggests and implements documents controls, audit trails, security requirements, plans and decisions Establishes target dates and goals Utilizes a systems methodology when developing or supporting systems development Participates in technical designs and walk-throughs Determines the impact of change on the STC Customer and system, and makes recommendations Modifies program logic involving multiple systems and subsystems Develops and implements test plans Identifies the impact of system software and hardware upgrades on the application and creates a test strategy Education and/or Experience BA, BS related degrees or equivalent experience Bachelor's degree plus 3 years + experience or at least 1 year consulting experience with specialty in a highly complex system Data/Math Modeler Developing, testing, implementing and supporting data and math-based models which run in an inter-active environment. Qualifications Gains understanding of the STC Customer's business in assigned area Possesses knowledge of the STC Customer's industry Uses knowledge and experience to improve performance Participates in the cost/benefit analysis of alternative technical solutions Organizes, develops and delivers presentations for multiple levels of STC Customer Education and Experience Bachelor's degree and at least 3 years of experience Performance / Automation Test Analyst Responsible for testing a variety of programs and systems for compliance with nonfunctional requirements Use of automation test tools and creation of small tools to automate manual test cases Specifying overall approach to creating test data, and conditions for test scenarios Preparing testing schedules and documents expected results; advising team on debugging aids available for environment Ability to develop test scripts and utilize appropriate testing tools Ability to prepare schedules, documentation and test data to simulate conditions Qualifications Ability to collaborate the client organization and 3rd party vendors Familiar with standard concepts, practices and procedures within the testing field Experience with use of performance test tools and automation test tools Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the STC Customer environment, organizational structure, direction or priorities Acquires knowledge of the STC Customer's business in assigned area Acquires knowledge of the STC Customer's industry Education and Experience AS, BA, BS related degrees or equivalent experience A minimum of 2 years of coding and/or performance/automation testing experience. Communications industry knowledge/experience preferred Programmer Associate Develops program specifications/detail design documents Codes, tests, and debugs application programs Works under the direction of a team leader, senior technical leader or analysts Develops prototypes from functional specifications Designs application sub-systems and small systems Responsible for designing and building web pages using a variety of graphic software applications, techniques, and tools; designing and developing user interface features, site animation, and special-effects elements Contributing to the design group's efforts to enhance the look and feel of the organization's online offerings; designing the website to support the organization's strategies and goals relative to external communications Qualifications Has participated in the application design of systems, including use of analytical techniques Demonstrates an understanding of object-oriented development tools and techniques Has worked on multiple platforms and/or with multiple methodologies Capable of basic HTML content management support Expert understanding of web based technologies; a working, through knowledge of html, Photoshop Illustrator, and/or other design related application Education and/or Training Trained in basic application development methods Familiarity with web basics through college courses or other computer related experience Bachelor's Degree Under 5 years' experience Advanced Systems Engineer Applies principles, theories, and concepts, as well as expertise in related disciplines, to work activities and complex business systems Contributes to the understanding of new principles and concepts Leads systems development efforts that impact the STC Customer Advises, counsels and mentors STC Customer and team members on technical issues Improves strategic processes and direction, serves as a subject-matter expert Transfers knowledge base across lines of business Anticipates and resolves problems and advocates change Major Duties and Responsibilities Provides application programming/systems development and support for complex systems Provides technical solutions for technology planning Manages systems development efforts, including activities such as assigning tasks to co-workers, conducting project plan reviews, preparing systems development related documentation, and monitoring cost and resource estimates Conducts post-development reviews and disseminates findings Develops work breakdown structure for large systems development efforts Establishes target dates and goals Supports estimating, forecasting, budgeting, tracking, and control of economics Develops and delivers presentations as a technical expert Provides technical leadership for proposal efforts Prepares cost models for new business opportunities Plans and leads STC Customer requirements reviews Applies Third Party products, services, and processes pertinent to the STC Customer base Translates STC Customer requirements for Third Parties Coaches others in improving programming techniques, methodologies, and deliverables Analyzes measurement results to identify improvements to work practices Education and/or Training Bachelor's Degree or equivalent experience Experience 4 plus years' experience or equivalent Business Systems Analyst Establishes uses and supports integration and communications among, applications, databases and technology platforms Uses and administers company technology practices, standards and procedures Manages an inventory of technology related assets hardware, software, application systems, databases, licenses, products Assists in the assessment and documentation of business opportunities, benefits, risks, and success factors of potential applications Elicits and clearly defines and documents STC Customer needs and associated requirements Analyzes a variety of work processes and associated document and information flow Analyzes and documents logical relationships among the data, process or events Defines and implements specific technical foundation for an application (software, data bases, and hardware) Designs effective graphic user interface desktop workstation Qualifications High level of sound logic and analytical ability difficult Highly developed oral and written communications skills High level of interpersonal skills to work effectively with others motivate employee and elicit work output Ability to guide and advise less experienced business systems analysis personnel Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, Applications, organizational structure, etc. Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and associated processing, company technology practices, standards and procedures Familiarity with company's information architecture and information management methodologies Familiarity with the existing and planned software technology and the global, regional and local software architecture and infrastructure components Education and Experience Bachelor's Degree and 4 plus years' experience or equivalent. Associate Business Process Engineer Identifies opportunities for business process improvement Investigates and evaluates potential business process improvement solutions Assists in defining business process improvement solutions while ensuring compliance with STC Customer IT standards Participates in implementing business process improvement recommendations that increase the use of shared common data and facilitates common processes across departments Aids other STC Customer process engineers to ensure integration of all processes Assists in identifying IT cost reduction opportunities associated with IT projects and/or support services Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Maintains common process implementation metrics Supports the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, defects) Supports the prioritization of business requirements Qualifications Highly developed oral and written communications skills High level of interpersonal skills to work effectively with others Sound business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Ability to establish, use and support integration and communications among applications, databases, and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Technical undergraduate degree in math, computer science, engineering, or related discipline with an information technology focus Background in major complex, process improvement activities Background in applying business process management techniques to re-engineer business processes Minimum 3 years of consulting experience Project Manager I / Test Leads Applies advanced planning and scheduling techniques (WBS, OBS, CPM) Performs schedule variance analysis Presents project status to the project team Develops templates Facilitates plan development Able to provide project management training Develops and documents basic project management processes and procedures Provides resource requirement planning Identifies issues and recommends alternate solutions Perform small-scale project management needs assessments Uses STC Customer methodologies to develop project plans Skilled defining project scope and requirements with the STC Customer In the case of Test Leads, Performing complex functional, application, regression and performance testing Qualifications Effective oral and written communication skills High level of interpersonal skills to work effectively and motivate team members High degree of professionalism and integrity Ability to understand and translate STC Customer business requirements Analytical and creative ability where problems are extremely complex Typically has knowledge of 3 or more technical skill sets In the case of Test Leads, thorough understanding of testing processes, expertise in commonly used testing tools and extensive experience with testing complex applications Education and Experience Bachelor's degree and/or 5 years equivalent work experience 3 to 5 years Project Management and/or business experience Minimum of 3 years' experience in Project Management Minimum of 2 years' experience with Project Management systems/applications In the case of Test Leads, minimum of 1 year experience as a test lead Database Analyst Assesses future information requirements in order to develop long-range comprehensive database plans Develops policies and procedures designed to ensure the integrity of the database environment Develops and maintains routines to facilitate database use Coordinates and supports migration to new data management system software levels Assures that appropriate database management software is available and effectively used Determines, implements, and enhances standards on database security Educates applications programmers about database concepts and efficient access techniques, and assists them in analysis and problem resolutions pertaining to database Performs database performance monitoring and implements efficiency improvements Designs and implements the procedures necessary to save and recover databases from hardware and software failures Supervises the design and maintenance of database structures Analyzes, designs, and implements databases Determines database storage requirements Develops and maintains data dictionary ensuring uniformity of definitions and sets standards for use of data dictionary Performs database performance monitoring and implements efficiency improvements Develops and maintains database access and update procedures to ensure the proper control of the databases Recommends and executes the procedures Qualifications Knowledge of the principles, practices, and techniques of computer programming and systems design; of computer operations, systems, and procedures; of project control and cost estimating techniques; of computer programming languages; of data processing flowcharting techniques; of database structures and theories; of current database technologies; of data analysis techniques. Ability to use data base access tools for application delivery Strong familiarity with analysis, planning and management reporting functions High level of analytical ability where problems are very unusual and extremely difficult Education and Experience Bachelor's Degree and 4 plus years' experience or equivalent. Programmer Knowledgeable about various SDLC methodologies and programming languages Responsible for coding of modules, ensure code developed meets coding standards and meets the identified requirements Helps in defining coding standards Assists junior programmers with their tasks and provides necessary coaching and guidance Responsible for designing, developing, troubleshooting, debugging, and implementing software code (such as HTML, CGI, and Java scripts) for a component of the website Working with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website Qualifications Shows capabilities of performing team leader functions Develops and/or leads the development of prototypes Familiar with data modeling design and database concepts Familiarity with relational database technologies and capabilities Software knowledge, such as: Microsoft Visual InterDev, Adobe PhotoShop, Macromedia Fireworks, Microsoft Gif Animator, etc. Working knowledge with programming languages Working knowledge of web technology standards Education and Experience Bachelor's Degree and 4 plus years programming experience or equivalent Senior Systems Engineer Leads and develops technical and business systems related activities of major significance to the STC Customer Coaches and counsels project managers and STC Customer on technical solutions Responsible for assisting in the business proposal process Develops principles and concepts and innovative solutions for the STC Customer enterprise Develops/maintains depth and breadth across lines of business Regularly interacts with senior management/major STC Customer Interactions normally involve complex situations and/or influencing and persuading other strategic level managers Major Duties and Responsibilities Supervises a group of consultants/analysts engaged in specialized activities & services Sets technical direction for the project/application Provides program/project leadership for STC Customer solutions Integrates interrelated projects and manages projects Leads technical planning process Defines consistent project management standards and procedures across the organization Employs consistent measurement techniques Informs STC Customer about emerging technologies and business implications based on the project and their overall business Develops intermediate and detailed schedules that support the high-level master schedule and understands the interrelationships among the various levels of schedules Develops alternative proposed project plans to support new business opportunities Develops project management deliverables required to support a request for proposal or quotation Evaluates STC Customer business, technical architecture processes, and objectives using the business enterprise models Leads in the application of the organizational change management process to facilitate a smooth STC Customer implementation Education and/or Experience BA, BS, MS, MBA related degrees or equivalent experience Bachelor's degree and at least 3 years of consulting experience, plus expertise with highly complex systems Project Manager II / Test Manager Responsible for project planning, project tracking, scope management, change control management, risk management, and quality assurance of the development project team. Develop complex program Work Breakdown Structure (WBS) Establishes organization-wide project management strategies Conducts complex program and project management assessments Exhibits strong leadership skills and leads project teams Manages the integration of project management within an organization resulting in culture change Develops project management training classes and programs Identifies new business opportunities Acquires STC Customer product and business process knowledge Qualifications Proficient written and oral communication skills Identifies and recommends project management tools Identifies risk, provides analysis and contingency planning Creates detailed plans for consulting projects Writes design documents and specifications Technical mentoring and leadership skills Facilitates requirements definition sessions managed complex testing engagements Education and Experience Bachelor's degree and at least 3 years of experience in project management PMI Project Management Professional (PMP) certification preferred Minimum of 3 years' experience with Project Management Systems/Applications Minimum of 3 years' experience in information technology minimum 1 year of experience managing testing engagement Business Process Engineer Directs/coordinates/supervises a group of employees engaged in consulting activities Identifies opportunities for business process improvement Investigates and evaluates potential business process improvement solutions Assists in defining business process improvement solutions while ensuring compliance with STC Customer's IT standards Participates in implementing business process improvement recommendations that increase the use of shared common data and facilitates common processes across departments Works with other STC Customer process engineers to ensure integration of all processes Assists in identifying IT cost reduction opportunities associated with IT projects and/or support services Communicates to all business process stakeholders Consults regarding business process engineering, process measurements, change management, education and training Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Maintains common process implementation metrics Assists in the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, and defects) Qualifications Highly developed oral and written communications skills Very high level of interpersonal skills to work effectively with others. Must have ability to bring large, diverse groups to consensus Sound business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Ability to establish, use and support integration and communications among applications, databases and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Advanced degree with at least 5 years of consulting experience, or a bachelor's degree and at least 8 years consulting experience Minimum of 2 to 3 years of IT experience and participation in major complex, process improvement activities Background in applying business process management techniques to re-engineer business processes MBA or advanced degree in MIS or Computer Science preferred Web Master Maintains web systems, messaging and other distributed web systems Responsible for communication between legacy, development and production servers Performs usage monitoring and reporting Implements code/change management policies and procedures Provides construction, testing, implementation, and operations of web infrastructure systems based on defined technical architectures and solutions Assist in the evaluation and testing of hardware, software, and network configurations based on STC Customer needs Identifies, analyzes, and devises solutions to infrastructure system problems Establish and maintain security and integrity standards and controls Participates in web infrastructure implementations, upgrades, and conversions Monitors web server load balancing and fault tolerance Qualifications Experience with web based standards and network technologies Experience with maintenance of both legacy client servers and web servers Experience in statistical web tools Hardware knowledge: Cisco Routers, Cisco LocalDirector, Wintel servers, AS400 based hardware, Cisco switches, etc. Programming language familiarity: C, Perl, Visual Basic, CFML, SQL, etc. Expert understanding of web based technologies A working, through knowledge of HTML & XML, PhotoShop, Illustrator, and/or other design related applications, etc. Education and Experience: Associates' Degree and 3 plus years' experience with web based information management