Technical support technician jobs in Amarillo, TX - 59 jobs

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. The Specialist Technician for Installing Showers is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.Ideally you have prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Install glass, mirrors, door and window hardware in replacement and new installations Insure the efficient use of materials and maintain adequate stock of vehicle Sell flat glass products and services to customers Conduct accurate field measuring Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Execute Service with Advanced Training (SWAT) Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the flat glass industry installing showers is a plus Ability to measure accurately and use tape measures and levels Physical ability to lift heavy objects such as shower panels and door Physical ability to lift heavy objects such as shower panels and doors Proficiency to navigate tablet-based technology Excellent communication skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Open Until Filled PRIMARY PURPOSE: To troubleshoot the Student Management System for staff and students, ensuring the appropriate security settings are in place. This role is crucial for maintaining the system's smooth and secure operation. QUALIFICATIONS: Minimum Education/Certification: High school Diploma or GED Special Knowledge/Skills: Computer skills are mandatory Student Management System, preferably Skyward TSDS Reporting requirements School funding rules and regulations Knowledge of the PEIMS process Strong communication, public relations, organizational skills Strong interpersonal skills to work with school personnel Excellent organizational skills and initiative with multi-task orientation Good work ethic Self-motivated with high productivity. Professional experience Work Conditions: Tools/Equipment Used: Standard office equipment including computer and peripherals Posture: Regular sitting, standing, kneeling, squatting, bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; regular overhead reaching Lifting: Must be able to lift 50 pounds Environment: May work prolonged or irregular hours; frequent district-wide travel; frequent interruptions; Must maintain professional demeanor under stress; Must have problem solving skills. Regular attendance is an essential function. Minimum Experience: Experience with Skyward Student Management TSDS Reporting Knowledge MAJOR RESPONSIBILITIES AND DUTIES: * Manage in district and out of district student transfers * Provide support to campuses for a number of reports, including failure, missing grades, attendance, eligibility * Manage staff security for student management system * Registration process to ensure student is enrolled in correct campus (No-shows/new enrollments) * Enrollment Reconciliations * Oversee Six Week Attendance Audits * Create templates within student management system for district use * Provide support to campuses for attendance reports regulations and reporting * Help Troubleshoot master schedule issues * Help provide trainings to end users * Maintain address data table in student management system * Audit of student information to stay in compliance for state funding * Troubleshoot system requirements for all campuses including student and staff information * Perform staff information audits to ensure accurate data * Enrollment for online summer school * Follow district safety protocols and emergency procedures. * Comply with state, district, and school regulations and policies for classroom teachers including the Texas Educator Code of Ethics * Perform other duties as assigned.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset' philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us. Job Summary: The Level 1 Technical Support Specialist provides first-line technical assistance to employees, ensuring smooth operation of hardware, software, and network systems. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach to deliver timely and effective support. What it's Like to Work Here: At OccuNet, you matter like we matter! Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don't miss out on this rare opening with us! A Day in the Life: You may start the day out by creating access for new hires, preparing for an internal meeting, then pivot to troubleshooting technical issues for an employee, and quickly transition into moving equipment in-between offices to assist another team. You would be one of the go-to resources for the company for all things technical, along various other responsibilities that may crop up along the way. It is vital to be flexible and willing to change courses seamlessly in this role! Duties & Responsibilities: Technical Support: Provide first-level technical support via phone, email, and in-person interactions. Perform password resets and assist with account access issues. Diagnose and resolve hardware and software issues, including workstation performance, printer connectivity, software installation errors, and peripheral device problems. Helpdesk Management: Log, track, and document all actions taken to resolve issues in the helpdesk system. Escalate unresolved problems to higher-level support when necessary. Equipment & Setup: Assist with moving office equipment and setting up computer workstations. Software & Network Support: Support and troubleshoot Microsoft Office 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.). Manage basic network connections in the server room, including patch panel connections and cable organization. Documentation & Communication: Maintain accurate records of support activities and resolutions. Deliver excellent customer service and communicate technical information clearly to non-technical users. Required Skills and Abilities: High school diploma or equivalent; IT certifications (e.g. CompTIA A+) preferred. 1+ year in technical support or helpdesk environment. Strong troubleshooting and problem-solving abilities. Familiarity with Microsoft Office 365 suite. Basic understanding of networking concepts. Excellent verbal and written communication skills. Ability to prioritize tasks and manage time effectively. Ability to lift and move office equipment and desks as needed. Ready to apply? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck! Culture and Opportunities We pride ourselves on our outward mindset - supporting each other and putting the team and the clients we serve first High-growth environment with clear opportunities for career growth Welcoming atmosphere and culture Benefits 401(k) with matching Dental insurance Health insurance Vision insurance Health savings account Paid time off

Maintains professional, consistent, and quality service through the use of superior customer service skills. Responsible for working all open service requests in work order system for assigned campus Responsible for the repair and maintenance of all technology related equipment on campus Schedule and conduct weekly computer maintenance tasks. Monitor use of equipment & supplies within assigned campus; order equipment and supplies as needed from District Technology Staff. Lead basic computer training classes or tutorials for staff and students Assist teachers in helping students research and prepare digital multimedia presentations Serve as tech person during school events, setting up and operating equipment needed for multimedia presentations. Identify problems and report to supervisors as needed. Maintain a clean and working lab at all times Responsible for tracking inventory on all technology related equipment on campus. Help run the library and do inventory High school diploma or GED required. Excellent communication skills required Excellent problem solving and analytical skills Basic classroom management skills

Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR if72U58XZ1

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Title: End User Support - Field Support Career Level From: Intermediate Staff Member Career Level To: Staff Member Job Specialty: End-User-Support What You'll Do As a Field Support Technician, you will provide comprehensive technical assistance and support to end-users, ensuring seamless operation of Information Technology (IT) systems and equipment. This role is critical in delivering excellent customer service and resolving technical issues efficiently, both remotely and on-site. * Customer Interaction: Provide direct technical support to end-users through various channels, including phone, email, chat, remote connection, and in-person interactions. * Issue Resolution: Diagnose, troubleshoot, and resolve a wide range of hardware, software, and connectivity issues, aiming for first-contact resolution whenever possible. * Escalation Management: Promptly escalate unresolved or complex technical issues to appropriate higher-level support teams, ensuring timely resolution. * Documentation: Accurately document all customer interactions, troubleshooting steps, and resolutions within service management tools. * Follow-Up & Closure: Proactively follow up with customers to confirm issue resolution and ensure satisfaction, seeing all problems and requests through to completion. * Knowledge Application & Development: Maintain and apply comprehensive knowledge of company-approved software, hardware, IT policies, and relevant procedures across various departments (e.g., Human Resources, Finance, Cyber Security, Technical Security) that impact the user work environment. * System Configuration & Installation: Install, configure, and maintain approved software and hardware for end-users. * User Empowerment: Provide clear and concise coaching to end-users on the effective use of IT tools and equipment. * Mobile Device Management: Set up, configure, and troubleshoot various mobile devices, including tablets, smartphones, and pagers. * Audio/Visual Support: Schedule, set up, and provide technical support for conference room equipment, including audio-visual systems, teleconferencing, and Microsoft Teams. What You Can Expect * Meaningful work and unique opportunities to support missions vital to national and global security * Top-notch, dedicated colleagues * Generous pay and benefits with a stable organization * Career advancement and professional development programs * Work-life balance fostered through flexible work options and wellness initiatives Minimum Job Requirements * Associate degree in related discipline with a minimum two years of relevant experience * OR Applicants without an Associate's degree may be considered based on a combination of at least 6 years of completed education and/or relevant experience. Department of Energy (DOE) Order 426.2A Requirements * Not applicable Preferred Job Requirements * Strong technical aptitude with proven problem-solving skills in diagnosing and resolving IT issues. * Excellent customer service orientation and interpersonal communication skills, with the ability to explain technical concepts clearly to non-technical users. * Ability to work independently and as part of a team in a fast-paced environment. * Proficiency in utilizing service management tools. * Knowledge of common operating systems, network concepts, and peripheral devices. * Ability to research and apply technical information from various sources (e.g., internal knowledge base, vendor documentation, online resources). * Proficiency with ServiceNow for incident management. * Adept at working in a technically demanding and rapid-pace environment. #JointheMission: Your Impact Starts Here At Pantex, you won't just find a job-you'll discover a career of purpose safeguarding national security through work performed nowhere else on Earth. We empower dedicated, innovative individuals like you to achieve their greatest impact surrounded by exceptional talent and limitless opportunities for professional growth. When you #JointheMission, you choose a lifetime career where your commitment is genuinely valued and rewarded. At Pantex, we believe that extraordinary talent thrives when supported by a balanced life. Discover the flexibility that empowers you to excel, coupled with a benefits package designed for your total peace of mind from comprehensive health coverage and robust retirement planning, to opportunities for continuous learning through education reimbursement. Notes The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired. If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level. Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required. Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10 CFR 709. Medical requirements may apply. Pantex is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to random selection for drug testing without advance notification. Pantex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, ancestry, genetic information, disability or veteran status.

Management Applications, Inc., a leading provider of Managed IT Services and Network Design/Implementation is seeking candidates for IT positions within a TX Govt. Entity. To be considered please submit a resume, no more than two pages, and your minimum salary requirements. Also please refer to MAI's other postings for additional similar opportunities with this entity. Technical Specialist Under general supervision, performs analytical, technical, and administrative work in the planning, design, development and implementation of new and existing personal computer systems Works on moderately complex applications Confers with end users to determine the types of hardware and software required Writes programs to fulfill requirements or selects appropriate off-the-shelf software and modifies, if necessary, to suit the requirements Trains end users in the use of the equipment and software Identifies data, analysis method and report format required to present and explain an issue, phenomenon or potential solution. Plans, schedules and facilitates technical reviews as necessary Documents technical discussions, action plans and assignments Determines and report status of projects and assignments Collates, analyzes and publishes metrics. Qualifications Must have an extensive knowledge of the product's practical and/or business use Must have advanced knowledge of the primary features, a solid understanding of the operating system(s) that the software runs on, as well as the ability to install, configure, set-up and migrate software Must have advanced knowledge of STC Customer's desktops, laptops, keyboards, printer plotters, modems and associated connections May have certification in production or technology Must have good oral and writing communication skills Ability to create and manipulate electronic databases Ability to take general direction and develop a work plan, including identification and retrieval of necessary information, data, required analysis method or technique and effective report format High level of interpersonal skills to work effectively in a team environment Effective communication and presentation skills Ability to create high-level presentations using the Microsoft suite of software Education and Experience Associate's degree and 3 plus years' experience or equivalent Junior Test Analyst Contribute to creation of test plans, test cases and prepare test environments Performing functional, application, and regression testing Creating and executing manual testing procedures Identifying, analyzing and reporting defects Qualifications Familiar with standard concepts, practices and procedures within the testing field Understanding of the software development life cycle and software development methodologies Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the STC Customer environment, organizational structure, direction or priorities Education and Experience Bachelor's degree and up to 3 years' experience or equivalent Training Specialist Plans, develops, and executes user training with STC Customer's Authorized User community, based on needs. Schedules, delivers, and follows up on STC Customer training needs regarding specific products. May serve as a subject matter expert to the STC Customer's Authorized User community Acts as the corporate training interface Maintains training database and documentation Qualifications In-depth knowledge of products and/or services being delivered Ability to deliver material, to a broad range of user's with a variety of skill sets, excellent communication skills and, knowledge of adult learning principles Utilizes productivity management principles to, facilitate client training needs, Familiar with the analysis, design, development and implementation of instructional courseware using instructional design standards Education and Experience Bachelor's degree and 2 plus years' experience or equivalent Technical Specialist Programming Analyzes conventional methods employed by the user for which computerization is recommended Develops problem definition and method/specifications for solution Locates system problems and recommends and implements solutions Develops detailed design and flow of system Codes, tests, debugs, implements and documents new programs Maintains, revises and documents changes to existing programs Qualifications Oral and written communications skills High level of sound logic and analytical ability where problems are unusual and difficult Attentiveness to detail and precision Good interpersonal skills to work effectively with others Strong knowledge of HTML, Web Development, Java Script, etc. and good Internet Explorer capabilities Strong knowledge of relational data bases with programming capability; able to create/modify queries, reports and visual basic modules to meet STC Customer requirements Education and Experience Associates' Degree and 3 plus years' experience or equivalent Associate Systems Engineer Possesses the technical skills necessary to participate in business systems development and maintenance processes using a systems methodology Identifies problems or business opportunities, defines the scope of the assigned task, and develops a plan to accomplish that task Utilizes technical skills, creativity and communication skills, with assistance from team members, to design and document a system that fulfills STC Customer requirements Meets team standards, and provides the flexibility to meet future STC Customer needs Interprets and modifies programs Develops test plans that address system design requirements, user test data, and issues concerning size and scope Major Duties and Responsibilities Provides application programming/systems development and support for systems of low complexity Identifies data elements and processes using modeling and documentation techniques Documents controls, audit trails, security requirements, plans and decisions Estimates activities required to complete assignments for a specific task Follows a systems methodology when developing or supporting an application Participates in design walk-throughs Implements test plans, including the creation of test data and the verification of the test environment Maintains hardware and software in the production environment for assigned areas Executes assigned implementation and conversion plans Schedules and monitors the processing of production cycles Education and/or Training AS, BA, BS related degrees or equivalent experience Experience Minimum of 1-2 years. Documentation Specialist Develops, produces, and maintains a variety of complex technical and user documentation Plans and executes writing projects that need attention to complex technical content Provides effective and useful presentation of that content, and timely reporting of progress in meeting schedule milestones Qualifications Ability to determine project requirements, perform complex writing, copy-editing, technical editing and documentation design activities. Ability to create document structure and graphics at project level The ability to write consistent and clear documentation with the goal of explaining complex information simply and accurately Education and Experience Bachelor's Degree and 2 years' experience or equivalent. Test Analyst Creating test plans, test cases and prepare test environments Performing moderately complex functional, application, and regression testing Planning and scheduling tasks to ensure that developed products meet business requirements and design specifications Creating and executing manual testing procedures Identifying, analyzing and reporting defects Qualifications Ability to collaborate the client organization and 3rd party vendors Familiar with standard concepts, practices and procedures within the testing field Understanding of the software development life cycle and software development methodologies Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the STC Customer environment, organizational structure, direction or priorities Acquires knowledge of the STC Customer's business in assigned area Acquires knowledge of the STC Customer's industry Strong teamwork and interpersonal skills Strong written and oral communication skills Education and Experience Bachelor's degree and up to 5 years' experience or equivalent Associate Business Systems Analyst Assists in planning and implementing computer systems Assists in coordinating of upgrades/enhancements to engineering business systems Assists in coordinating information activities as necessary with other departments and/or divisions Assists in coordinating projects and activities with Service Provider and Third Parties Uses and administers company technology practices, standards and procedures Assists in the assessment and documentation of business opportunities, benefits, risks, and success factors of potential applications Assists in eliciting and clearly defining and documenting, STC Customer needs and associated requirements Analyzes a variety of work processes and associated document and information flow Analyzes and documents logical relationships among the data, process or events Assists in implementing, new or enhanced applications into a production environment Assists in delivering new or enhanced applications utilizing a variety of formal methodologies and disciplines Qualifications High level of sound logic and analytical ability where problems are unusual and difficult Highly developed oral and written communications skills High level of interpersonal skills to work effectively with others Experience with networked data management systems Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and associated processing, company technology practices, standards and procedures. Familiarity with company's information architecture and information management methodologies Familiarity with the existing and planned software technology and the global, regional and local software architecture and infrastructure components Education and Experience Technical undergraduate degree in math, computer science, engineering, or related discipline with an information technology focus Training in college level computer systems Systems Engineer Has the experience and technical skills necessary to participate in the development and maintenance of business systems using a systems methodology Identifies problems or business opportunities Controls the scope of the systems development tasks, and supports the high-level project plan Generates and maintains estimates Converts STC Customer requirements and models from analysis, specifications and business needs, into technical specifications Uses the knowledge and experience from past technical environments and communication skills to design and document a system that will meet STC Customer requirements, team standards, and ensure the flexibility of future STC Customer needs Creates reusable code Documents and implements test plans that address system design requirements, user test data, and cases of appropriate size and scope Proactively addressing production support issues and providing recommendations for improvement Major Duties and Responsibilities Provides application programming/systems development and support for systems of medium complexity Develops and evaluates alternative system solutions to meet STC Customer requirements Competent in the use of modeling and documentation techniques Analyzes the STC Customer environment and new business requirements to define solutions that meet STC Customer needs and have the flexibility to accommodate future changes Recommends business system improvements Suggests and implements documents controls, audit trails, security requirements, plans and decisions Establishes target dates and goals Utilizes a systems methodology when developing or supporting systems development Participates in technical designs and walk-throughs Determines the impact of change on the STC Customer and system, and makes recommendations Modifies program logic involving multiple systems and subsystems Develops and implements test plans Identifies the impact of system software and hardware upgrades on the application and creates a test strategy Education and/or Experience BA, BS related degrees or equivalent experience Bachelor's degree plus 3 years + experience or at least 1 year consulting experience with specialty in a highly complex system Data/Math Modeler Developing, testing, implementing and supporting data and math-based models which run in an inter-active environment. Qualifications Gains understanding of the STC Customer's business in assigned area Possesses knowledge of the STC Customer's industry Uses knowledge and experience to improve performance Participates in the cost/benefit analysis of alternative technical solutions Organizes, develops and delivers presentations for multiple levels of STC Customer Education and Experience Bachelor's degree and at least 3 years of experience Performance / Automation Test Analyst Responsible for testing a variety of programs and systems for compliance with nonfunctional requirements Use of automation test tools and creation of small tools to automate manual test cases Specifying overall approach to creating test data, and conditions for test scenarios Preparing testing schedules and documents expected results; advising team on debugging aids available for environment Ability to develop test scripts and utilize appropriate testing tools Ability to prepare schedules, documentation and test data to simulate conditions Qualifications Ability to collaborate the client organization and 3rd party vendors Familiar with standard concepts, practices and procedures within the testing field Experience with use of performance test tools and automation test tools Acquires and applies skills and knowledge through training and/or documentation Accepts changes in the STC Customer environment, organizational structure, direction or priorities Acquires knowledge of the STC Customer's business in assigned area Acquires knowledge of the STC Customer's industry Education and Experience AS, BA, BS related degrees or equivalent experience A minimum of 2 years of coding and/or performance/automation testing experience. Communications industry knowledge/experience preferred Programmer Associate Develops program specifications/detail design documents Codes, tests, and debugs application programs Works under the direction of a team leader, senior technical leader or analysts Develops prototypes from functional specifications Designs application sub-systems and small systems Responsible for designing and building web pages using a variety of graphic software applications, techniques, and tools; designing and developing user interface features, site animation, and special-effects elements Contributing to the design group's efforts to enhance the look and feel of the organization's online offerings; designing the website to support the organization's strategies and goals relative to external communications Qualifications Has participated in the application design of systems, including use of analytical techniques Demonstrates an understanding of object-oriented development tools and techniques Has worked on multiple platforms and/or with multiple methodologies Capable of basic HTML content management support Expert understanding of web based technologies; a working, through knowledge of html, Photoshop Illustrator, and/or other design related application Education and/or Training Trained in basic application development methods Familiarity with web basics through college courses or other computer related experience Bachelor's Degree Under 5 years' experience Advanced Systems Engineer Applies principles, theories, and concepts, as well as expertise in related disciplines, to work activities and complex business systems Contributes to the understanding of new principles and concepts Leads systems development efforts that impact the STC Customer Advises, counsels and mentors STC Customer and team members on technical issues Improves strategic processes and direction, serves as a subject-matter expert Transfers knowledge base across lines of business Anticipates and resolves problems and advocates change Major Duties and Responsibilities Provides application programming/systems development and support for complex systems Provides technical solutions for technology planning Manages systems development efforts, including activities such as assigning tasks to co-workers, conducting project plan reviews, preparing systems development related documentation, and monitoring cost and resource estimates Conducts post-development reviews and disseminates findings Develops work breakdown structure for large systems development efforts Establishes target dates and goals Supports estimating, forecasting, budgeting, tracking, and control of economics Develops and delivers presentations as a technical expert Provides technical leadership for proposal efforts Prepares cost models for new business opportunities Plans and leads STC Customer requirements reviews Applies Third Party products, services, and processes pertinent to the STC Customer base Translates STC Customer requirements for Third Parties Coaches others in improving programming techniques, methodologies, and deliverables Analyzes measurement results to identify improvements to work practices Education and/or Training Bachelor's Degree or equivalent experience Experience 4 plus years' experience or equivalent Business Systems Analyst Establishes uses and supports integration and communications among, applications, databases and technology platforms Uses and administers company technology practices, standards and procedures Manages an inventory of technology related assets hardware, software, application systems, databases, licenses, products Assists in the assessment and documentation of business opportunities, benefits, risks, and success factors of potential applications Elicits and clearly defines and documents STC Customer needs and associated requirements Analyzes a variety of work processes and associated document and information flow Analyzes and documents logical relationships among the data, process or events Defines and implements specific technical foundation for an application (software, data bases, and hardware) Designs effective graphic user interface desktop workstation Qualifications High level of sound logic and analytical ability difficult Highly developed oral and written communications skills High level of interpersonal skills to work effectively with others motivate employee and elicit work output Ability to guide and advise less experienced business systems analysis personnel Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, Applications, organizational structure, etc. Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and associated processing, company technology practices, standards and procedures Familiarity with company's information architecture and information management methodologies Familiarity with the existing and planned software technology and the global, regional and local software architecture and infrastructure components Education and Experience Bachelor's Degree and 4 plus years' experience or equivalent. Associate Business Process Engineer Identifies opportunities for business process improvement Investigates and evaluates potential business process improvement solutions Assists in defining business process improvement solutions while ensuring compliance with STC Customer IT standards Participates in implementing business process improvement recommendations that increase the use of shared common data and facilitates common processes across departments Aids other STC Customer process engineers to ensure integration of all processes Assists in identifying IT cost reduction opportunities associated with IT projects and/or support services Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Maintains common process implementation metrics Supports the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, defects) Supports the prioritization of business requirements Qualifications Highly developed oral and written communications skills High level of interpersonal skills to work effectively with others Sound business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Ability to establish, use and support integration and communications among applications, databases, and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Technical undergraduate degree in math, computer science, engineering, or related discipline with an information technology focus Background in major complex, process improvement activities Background in applying business process management techniques to re-engineer business processes Minimum 3 years of consulting experience Project Manager I / Test Leads Applies advanced planning and scheduling techniques (WBS, OBS, CPM) Performs schedule variance analysis Presents project status to the project team Develops templates Facilitates plan development Able to provide project management training Develops and documents basic project management processes and procedures Provides resource requirement planning Identifies issues and recommends alternate solutions Perform small-scale project management needs assessments Uses STC Customer methodologies to develop project plans Skilled defining project scope and requirements with the STC Customer In the case of Test Leads, Performing complex functional, application, regression and performance testing Qualifications Effective oral and written communication skills High level of interpersonal skills to work effectively and motivate team members High degree of professionalism and integrity Ability to understand and translate STC Customer business requirements Analytical and creative ability where problems are extremely complex Typically has knowledge of 3 or more technical skill sets In the case of Test Leads, thorough understanding of testing processes, expertise in commonly used testing tools and extensive experience with testing complex applications Education and Experience Bachelor's degree and/or 5 years equivalent work experience 3 to 5 years Project Management and/or business experience Minimum of 3 years' experience in Project Management Minimum of 2 years' experience with Project Management systems/applications In the case of Test Leads, minimum of 1 year experience as a test lead Database Analyst Assesses future information requirements in order to develop long-range comprehensive database plans Develops policies and procedures designed to ensure the integrity of the database environment Develops and maintains routines to facilitate database use Coordinates and supports migration to new data management system software levels Assures that appropriate database management software is available and effectively used Determines, implements, and enhances standards on database security Educates applications programmers about database concepts and efficient access techniques, and assists them in analysis and problem resolutions pertaining to database Performs database performance monitoring and implements efficiency improvements Designs and implements the procedures necessary to save and recover databases from hardware and software failures Supervises the design and maintenance of database structures Analyzes, designs, and implements databases Determines database storage requirements Develops and maintains data dictionary ensuring uniformity of definitions and sets standards for use of data dictionary Performs database performance monitoring and implements efficiency improvements Develops and maintains database access and update procedures to ensure the proper control of the databases Recommends and executes the procedures Qualifications Knowledge of the principles, practices, and techniques of computer programming and systems design; of computer operations, systems, and procedures; of project control and cost estimating techniques; of computer programming languages; of data processing flowcharting techniques; of database structures and theories; of current database technologies; of data analysis techniques. Ability to use data base access tools for application delivery Strong familiarity with analysis, planning and management reporting functions High level of analytical ability where problems are very unusual and extremely difficult Education and Experience Bachelor's Degree and 4 plus years' experience or equivalent. Programmer Knowledgeable about various SDLC methodologies and programming languages Responsible for coding of modules, ensure code developed meets coding standards and meets the identified requirements Helps in defining coding standards Assists junior programmers with their tasks and provides necessary coaching and guidance Responsible for designing, developing, troubleshooting, debugging, and implementing software code (such as HTML, CGI, and Java scripts) for a component of the website Working with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website Qualifications Shows capabilities of performing team leader functions Develops and/or leads the development of prototypes Familiar with data modeling design and database concepts Familiarity with relational database technologies and capabilities Software knowledge, such as: Microsoft Visual InterDev, Adobe PhotoShop, Macromedia Fireworks, Microsoft Gif Animator, etc. Working knowledge with programming languages Working knowledge of web technology standards Education and Experience Bachelor's Degree and 4 plus years programming experience or equivalent Senior Systems Engineer Leads and develops technical and business systems related activities of major significance to the STC Customer Coaches and counsels project managers and STC Customer on technical solutions Responsible for assisting in the business proposal process Develops principles and concepts and innovative solutions for the STC Customer enterprise Develops/maintains depth and breadth across lines of business Regularly interacts with senior management/major STC Customer Interactions normally involve complex situations and/or influencing and persuading other strategic level managers Major Duties and Responsibilities Supervises a group of consultants/analysts engaged in specialized activities & services Sets technical direction for the project/application Provides program/project leadership for STC Customer solutions Integrates interrelated projects and manages projects Leads technical planning process Defines consistent project management standards and procedures across the organization Employs consistent measurement techniques Informs STC Customer about emerging technologies and business implications based on the project and their overall business Develops intermediate and detailed schedules that support the high-level master schedule and understands the interrelationships among the various levels of schedules Develops alternative proposed project plans to support new business opportunities Develops project management deliverables required to support a request for proposal or quotation Evaluates STC Customer business, technical architecture processes, and objectives using the business enterprise models Leads in the application of the organizational change management process to facilitate a smooth STC Customer implementation Education and/or Experience BA, BS, MS, MBA related degrees or equivalent experience Bachelor's degree and at least 3 years of consulting experience, plus expertise with highly complex systems Project Manager II / Test Manager Responsible for project planning, project tracking, scope management, change control management, risk management, and quality assurance of the development project team. Develop complex program Work Breakdown Structure (WBS) Establishes organization-wide project management strategies Conducts complex program and project management assessments Exhibits strong leadership skills and leads project teams Manages the integration of project management within an organization resulting in culture change Develops project management training classes and programs Identifies new business opportunities Acquires STC Customer product and business process knowledge Qualifications Proficient written and oral communication skills Identifies and recommends project management tools Identifies risk, provides analysis and contingency planning Creates detailed plans for consulting projects Writes design documents and specifications Technical mentoring and leadership skills Facilitates requirements definition sessions managed complex testing engagements Education and Experience Bachelor's degree and at least 3 years of experience in project management PMI Project Management Professional (PMP) certification preferred Minimum of 3 years' experience with Project Management Systems/Applications Minimum of 3 years' experience in information technology minimum 1 year of experience managing testing engagement Business Process Engineer Directs/coordinates/supervises a group of employees engaged in consulting activities Identifies opportunities for business process improvement Investigates and evaluates potential business process improvement solutions Assists in defining business process improvement solutions while ensuring compliance with STC Customer's IT standards Participates in implementing business process improvement recommendations that increase the use of shared common data and facilitates common processes across departments Works with other STC Customer process engineers to ensure integration of all processes Assists in identifying IT cost reduction opportunities associated with IT projects and/or support services Communicates to all business process stakeholders Consults regarding business process engineering, process measurements, change management, education and training Facilitates the definition of best in class business processes Assists in the implementation of cross function and/or cross sector business processes Incorporates a common process methodology in all re-engineering activity Maintains common process implementation metrics Assists in the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, and defects) Qualifications Highly developed oral and written communications skills Very high level of interpersonal skills to work effectively with others. Must have ability to bring large, diverse groups to consensus Sound business and technical judgment Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc. Ability to establish, use and support integration and communications among applications, databases and technology platforms Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles Education and Experience Advanced degree with at least 5 years of consulting experience, or a bachelor's degree and at least 8 years consulting experience Minimum of 2 to 3 years of IT experience and participation in major complex, process improvement activities Background in applying business process management techniques to re-engineer business processes MBA or advanced degree in MIS or Computer Science preferred Web Master Maintains web systems, messaging and other distributed web systems Responsible for communication between legacy, development and production servers Performs usage monitoring and reporting Implements code/change management policies and procedures Provides construction, testing, implementation, and operations of web infrastructure systems based on defined technical architectures and solutions Assist in the evaluation and testing of hardware, software, and network configurations based on STC Customer needs Identifies, analyzes, and devises solutions to infrastructure system problems Establish and maintain security and integrity standards and controls Participates in web infrastructure implementations, upgrades, and conversions Monitors web server load balancing and fault tolerance Qualifications Experience with web based standards and network technologies Experience with maintenance of both legacy client servers and web servers Experience in statistical web tools Hardware knowledge: Cisco Routers, Cisco LocalDirector, Wintel servers, AS400 based hardware, Cisco switches, etc. Programming language familiarity: C, Perl, Visual Basic, CFML, SQL, etc. Expert understanding of web based technologies A working, through knowledge of HTML & XML, PhotoShop, Illustrator, and/or other design related applications, etc. Education and Experience: Associates' Degree and 3 plus years' experience with web based information management

Job Description We are seeking a Junior Desktop Support Technician to provide on-site IT support at our client's Amarillo office. This role is ideal for a recent graduate or early-career IT professional who wants hands-on experience supporting end users while contributing to office infrastructure projects. The position is primarily based in Amarillo, with occasional travel to support other office locations. This role will split time between day-to-day end user support and project-based work tied to office upgrades, renovations, and employee movement. Key Responsibilities End User Support (Approximately 50%) Provide on-site technical support for employees, including hardware, software, and access-related issues Troubleshoot and resolve an average of ~20 support tickets per day Handle common access and provisioning requests using Active Directory and Office 365 Support new hires, office moves, and workstation setup during renovations Deliver responsive, customer-focused support in a fast-changing office environment Projects & Office Upgrades (Approximately 50%) Assist with IT-related office renovation and upgrade projects Support workstation refreshes, office moves, and infrastructure improvements Work closely with the Director of Infrastructure and other IT team members on-site and remotely Help improve documentation and support processes as the office grows Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent hands-on experience) Strong interest in desktop support and IT infrastructure Working knowledge of: Microsoft Office 365 Active Directory (user access, provisioning, basic administration) Ability to troubleshoot common Windows desktop and end-user issues Willingness to be on-site in Amarillo and travel occasionally to other offices What We're Looking For A motivated junior-level technician eager to learn and grow Comfortable handling a high volume of support requests Strong communication and customer service skills Ability to adapt to a dynamic office environment with frequent changes Location & Travel On-site role based in Amarillo, TX Occasional travel to support other office locations

Frank Phillips College is seeking a skilled and reliable Computer Technician to provide end-user support across multiple campuses. The ideal candidate will have a strong troubleshooting mindset, experience in educational environments, and the ability to work effectively with college students, faculty, and staff. This role requires travel to other campuses as needed. QUALIFICATIONS: * High School Diploma or GED. * Physical Ability: Must be able to lift and carry up to 20 lbs, as well as bend, climb, and perform other physical tasks as needed. * Strong troubleshooting and problem-solving mentality. * Demonstrated willingness and ability to learn new technologies and processes. * Hands-on experience in assembling, installing, configuring, and troubleshooting hardware/software. * Strong communication, customer service, multitasking, and problem-solving abilities. * Willingness to travel up to 10% of the time * 1-2 years of experience working in an educational environment (e.g., K-12 or higher education). * 2-3 years of experience providing end-user technical support. * CompTIAA+ preferred. BENEFITS: Full-time positions offer excellent FPC benefits. SALARY: Salary is commensurate with experience and education. All applicants are subject to a background check.

ASK US ABOUT OUR HIRING BONUS! AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative. The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II Technical Support Representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP Hosted Phone System Fiber POTS DSL You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided. - Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered. - Diagnosing/repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date. - Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel VoIP phones is a plus Experience in Metaswitch or CSX is a plus Telecommunications experience is a plus Skills Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communication skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

Peregrine Team is hiring Site Technicians in Claude, TX. This is a full-time, contract-to-hire opportunity offering full benefits and competitive pay. As a Site Technician, you'll play a key role in supporting specialized cleaning projects within data center and electrical construction environments. This role involves detailed cleaning of equipment and units prior to power activation and requires strong attention to detail. $19/hour Key Responsibilities: Clean and detail electrical cabinets, switchgear units, and associated components prior to power activation Remove debris such as wire shavings, dust, fingerprints, and residue from copper and internal components Vacuum and wipe subfloors and surrounding work areas Clean outside surfaces of cabinets and equipment Floor surface vacuuming and mopping (vinyl and HPL floors) Dust furniture, walls, machines, and hardware as needed Clean windows, glass allotments, and mirrors using appropriate cleaning solutions Work in construction or technical environments while following safety protocols Required Qualifications: High School Diploma or equivalent Ability to read, write, and speak English proficiently Willingness to submit to a criminal background check Willingness to submit to substance screening Must have reliable transportation Comfortable with confined spaces (limited work at heights) Valid government-issued ID Preferred Qualifications: Bilingual Knowledge of data centers, electrical systems, or construction sites Experience as a Cleaner or Janitor in industrial or technical settings OSHA 10 Certification Email your resume to [email protected] ASAP or apply here for consideration.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.