Information Technology Field Technician
Technical support technician job in Norfolk, NE
We are hiring for IT field service technician
Norfolk NE
9 months contract
Pay - $26/hr
Electro-mechanical and printer hardware support experience
Part Time IT Field Technician Support Representative
Technical support technician job in Omaha, NE
We are seeking a Part Time IT Field Technician Support Representative to join our team. The person who is selected for this role will work 2 eight hour shifts each week, with the preferred days being Tuesday and Thursday. This position offers flexible part-time hours ideal for individuals seeking hands-on IT support experience in a dynamic environment.
Responsibilities
Onsite end user services support tech - knowledgeable in PC troubleshooting, break/fix activities.
Additionally able to perform service requests, adds, moves
Additionally candidate needs to have strong customer interact skills, listening and writing skills.
This position assists with coordination of resources for project delivery ·
Provide on-site field support to customers including installation, servicing and repairing systems and equipment. ·
Troubleshoot known and unknown hardware issues related to corporate-issued or provided desktop, laptops, mobile devices (phone & tablets), peripherals, and associated accessories. ·
Troubleshoot known and unknown software issues related to Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive and other corporate deployed desktop applications. · Troubleshoot Microsoft patches, corporate software deployments, group policies,
Build and reimage a corporate-issued PC including performing any necessary upgrades required to solve the end-user productivity issue. Hardware replacement will occur after diagnostics are run to confirm HW repair, replacement, or upgrade.
Troubleshooting of LAN/WAN issues impacting employee productivity in their computers. This will involve a demonstrated understanding of networking basics, TCP/IP, VPN, secure access methodologies, and wireless technologies.
Perform IMACD activities within SLA's - PC and peripheral add move change
Provide excellent verbal and written communication to end-users regarding their productivity issues. This communication also needs to be provided to IT and in English (Mandatory).
Must demonstrate the ability to interact with end-users of all levels using a variety of active listening and empathetic listening skills.
Proven ability to communicate highly technical information to both technical and non-technical end-users both verbally as well as written.
Documents solutions and incident resolution case notes in English in assigned reporting systems
Performs inventory management.
Minimum Experience Required
Desired: 2 - 3 years in a corporate Information Technology department providing end-user support over a wide range of end-user environments.
Information Technology Support Specialist
Technical support technician job in Albion, NE
Join a dynamic locally owned and operated technology group in our brand-new Ogallala office as an IT Support Specialist! Headquartered in Albion, NE, with offices in Norfolk, Columbus, Lincoln, Elkhorn, and now Ogallala, Applied Connective provides innovative managed IT, communication, surveillance, security, and other technical solutions to a growing list of commercial and government clients throughout the region. Rapid growth has necessitated bringing new talent onto our team, so currently, we are seeking a highly motivated, hard-working, and technology-savvy candidate to take on this key role.
This will be a full-time position with standard hours, 8am to 5pm, Monday through Friday, requiring both remote and onsite support of clients.
The IT Support Specialist is responsible for using their technical and customer service skills to troubleshoot and provide resolution for inbound support requests, and duties require remote and onsite support of clients.
Communicating effectively internally and to external resources is a top priority for the IT Support Specialist as is learning and advancing quickly to accommodate company growth. This role will work directly with our Service Manager to escalate and with our Relationship Manager should a service request sit outside the contract SLA.
Background Check Disclosure: It is the hiring policy of Applied Connective to conduct a full background check as a condition of employment.
More details available upon request!
Desktop Support Technician
Technical support technician job in Columbus, NE
This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc.
a) Desk side engineer for technical support for customers and their networked computers and peripherals
Duties include (but not limited to)
1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, iPhone/iPad & other Smart Devices
2. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
3. Backing up and restoring user data, settings and associated systems administration activities
4. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts
5. Assist on Incident and Problem management activities
6. Taking ownership of issues through to resolution on all appropriate requests
7. Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information
8. Move equipment associated with escalated incidents and service requests
9. Performing asset inventory activities as needed
10. Recommends and/or performs upgrades on systems to ensure longevity
11. Works with procurement staff to purchase hardware and software
12. Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requests
13. Provide trade show planning and support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site.
14. Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 Incidents
15. Adhere to ticket response and resolution SLA's as agreed upon with the customer
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Desktop Support Specialist
Technical support technician job in Waterloo, IA
Important information: To be immediately considered, please send an updated version of your resume to *************************
Job Title: Computer Support Associate
Pay rate: $27 per hour
Duration: 2 years
W2 contract only (No C2C)
Location- Waterloo, IA, 50704
Engine Works 3rd shift IT support
3rd shift 10:30 PM to 7:00 AM at EW site.
Additional Information:
This is for one, 3rd shift position - will work ONSITE:
There is a weekend On-Call rotation that these positions will be a part of
OT is possible
Metatarsals are required on the first day
Some travel between Waterloo area locations is possible
Job Description:
Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following duties
Job Duties:
Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates - exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Job Requirements:
Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts.
1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements:
Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
IT Desktop Support/Helpdesk Technician (Only USC/GCH)
Technical support technician job in Waterloo, IA
Additional Information
Weekend on-call rotation required.
Overtime (OT) may be possible.
Metatarsal safety shoes required on Day 1.
May involve travel between Waterloo area locations.
Job Summary
Provide onsite deskside Tier 2 IT support to the Waterloo, IA location, ensuring smooth operation of end-user devices and resolving technical incidents in a timely manner.
Key Responsibilities
Perform and monitor standard IT processes and operations such as:
Imaging computers.
Replacing printer toner and parts.
Disposing of outdated IT assets.
Resolving trouble tickets from ServiceNow queues.
Document and distribute information, including:
Updating assets in Asset Center.
Following knowledge base (KB) articles and unit-specific procedures.
Maintain accurate logs, reports, and records:
Contact lists, process logs, incident reports, customer updates, inventory, and maintenance records.
Recognize and resolve problems within established procedures.
Report issues that fall outside documented solutions.
Support routine maintenance and inventory management of IT equipment and supplies.
Apply technical knowledge to troubleshoot basic end-user issues (hardware, software, and network).
Required Skills & Knowledge
Basic understanding of computing and networking fundamentals.
Proficiency in Microsoft Office, intranet, and internet applications.
Awareness of computer security policies and general cybersecurity principles.
Strong communication and documentation skills.
Preferred Qualifications
1+ year of IT support experience, but recent graduates with strong fundamentals are encouraged to apply.
Education
Degree in Information Technology or related field - or equivalent relevant experience.
High School Diploma or equivalent required.
Information Technology Support Technician
Technical support technician job in Marshalltown, IA
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Field Support Technician
Technical support technician job in Norfolk, NE
Immediate need for a talented Field Support Technician. This is a 12 Months Contract opportunity with long-term potential and is located in Norfolk, NE (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94364
Pay Range: $21 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Project focus on upgrading advanced commercial printers at retail locations
Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit
Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems
Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment
Install and remove equipment and systems as required
Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems
Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner
Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes
Determine the most cost-effective repair / resolution to minimize customer downtime.
Key Requirements and Technology Experience:
Key skills; Printers, commercial/large printer experience
Minimum 2 to 3 years of field service experience, specifically in commercial printers required
Must be able to do extensive traveling via plane and / or car
Must have commercial / large printer experience; Lexmark printer certification nice to have
Experience working on commercial printers and have an electronics / mechanical aptitude
Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
Working knowledge of the Microsoft Office application suite including MS Outlook
Experience with multi-platform Windows O/S required
Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration
Ability to work independently in a retail environment
Ability to lift up to 50lbs.
Excellent customer service skills and professionalism
Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
Demonstrated capability to achieve results in a fast-paced, client-driven environment
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Information Technology Support Technician
Technical support technician job in Des Moines, IA
Must haves:
3-5 Years of Experience in IT Support with both hardware and software troubleshooting.
Experience working a ticketing system, preferred BMC ticketing system.
IT Customer support experience.
Experience remoting in to virtual desktops.
Experience with Okta SSO.
Day to day:
Insight Global is looking for a IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technician supporting both corporate and community level users with hardware and software support. You'll be responsible for tier 1 support, answering incoming service calls and providing level 1 support.
Compensation:
$20/hr to $27/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
IT Technician
Technical support technician job in Slater, IA
Essential Job Functions:
• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Clienture Fundamentals, or Google Cloud Associate, are a plus
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Manisha Das
Email: **********************************
Internal Id: 25-54778
Field Technician III
Technical support technician job in Omaha, NE
The Field Technician III will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel.
Scope:
Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions
Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members
Your Roles and Responsibilities:
Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP).
Perform physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry.
Perform card adds or replacements, software upgrades, and associated testing.
Recommend improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system.
Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments.
Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary.
Manage local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness.
Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary.
Perform site surveys in support of network builds, augments, or decommissions.
Coordinate site access, equipment staging, and other tasks
Adeptly leverages knowledge and expertise
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Associate's degree (A.A) or equivalent from two-year college or technical school and 5+ years' related experience and/or training; or equivalent combination of education and experience
Networks with senior internal and external personnel in own area of expertise
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Experience working with data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.
Experience with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure.
Deep understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment.
Experience with telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths.
Extensive knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion.
Experience with state and local regulatory standards, procedures, and permitting requirements.
Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users.
Ability to work independently, diagnose problems and take appropriate action with minimal supervision.
Proficiency with spreadsheets, workflow and project management applications, and administrative software applications.
Experience working with a Tier-1 ITSM platform
IT Support Analyst
Technical support technician job in Cedar Rapids, IA
Job DescriptionDescription:
IT Support Analyst
BUSINESS UNIT: Shared Services
FUNCTION: Internal Technology Group
REPORT TO: Director of Technology
CLASSIFICATION: Exempt
EDUCATION: Bachelors Degree in Information Technology or Relevant Experience
EXPERIENCE: 1-3 years of relevant experience
Who We Are Looking For
CCR Technologies builds and delivers innovative technology solutions and products for partners local and across the globe.
We are seeking a proactive and detail-oriented IT Support Analyst to provide first-level technical support to end-users. The ideal candidate will troubleshoot and resolve hardware, software, and network issues, document IT processes, and assist with automation and system improvements. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach.
What You'll Accomplish and Experience
Provide technical support to end-users via phone, email, and in-person.
Troubleshoot and resolve hardware, software, and network issues efficiently.
Document troubleshooting steps, IT procedures, and knowledge base articles.
Identify repetitive tasks and recommend automation solutions for improved efficiency.
Assist in developing and maintaining automation scripts using tools such as Power Automate or PowerShell.
Collaborate with IT teams and business units to enhance IT services and workflows.
Maintain and monitor IT systems to ensure optimal performance and availability.
Support IT projects, software deployments, and system upgrades as needed.
Ensure compliance with IT security policies and best practices.
Train end-users on IT tools, systems, and security best practices.
Stay up to date with emerging technologies and industry trends.
Respond to telephone calls, emails and tickets with professionalism and courtesy within established response guidelines.
Responsible for entering time and expenses in CCR systems as it occurs and submitting them for approval by the designated deadline.
Manage performance to achieve expected results.
Exemplify and promote CCR values.
Actively demonstrate reliability by maintaining a consistent work schedule.
Perform other duties as assigned
Desirable Previous Experience
Proven experience in a helpdesk or technical support role.
Ability to communicate technical information, both verbal and written, to a wide range of end-users and helpdesk technicians
Strong knowledge of Windows and Mac operating systems, networking, and common software applications.
Experience with scripting languages (e.g., PowerShell, Python) and automation tools (e.g., PowerAutomate).
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Knowledge of administration in Microsoft 365, Active Directory, and Exchange
Ability to work independently and as part of a team.
Certification in ITIL, CompTIA A+, or similar is a plus.
Why CCR
CCR is a privately held corporation that was founded in 1986 that provides technology services to large and small businesses nation-wide from our location in Cedar Rapids, IA. Our achievements include:
Top quartile revenue growth for each of the last 5 years as per the worldwide Service Leadership Index precision benchmark.
Nationally recognized as “Great Place to Work” - 10 years in a row
10-years consecutively listed on Inc. 5000 - Fastest Growing Privately Owned Companies in America
13x top 100 listing on MSPMentor 501 internationally
Nationally awarded Platinum HIRE Vets Medallion
4x TAI IT Service Provider of the Year
Learn more about CCR and our values: *************************
CCR offers a unique work-life balance and environment. Our competitive benefits package includes free daily lunch for employees, gym membership reimbursement, health, dental, and vision insurance, paid time off and paid holidays, a 401k program, quarterly profit sharing, short & long term disability and life insurance and lots of development opportunities to help you grow your professional career.
Learn about our culture: **********************************************************
Requirements:
desktop support
Technical support technician job in Dubuque, IA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desk side Support Representative Distributed Client Services
Location :DUBUQUE,IA-52001
Duration: 1 Year (with possible extension)
JD :
Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows.
Solid skills with Linux and Mac.
Additional Information
For more information, Please contact
Shubham
************
***************************
Easy ApplyTechnical Support Team Lead
Technical support technician job in Fort Dodge, IA
Job DescriptionDescription:
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Dodge, Iowa.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role Will Make an Impact:
Acts as the overall communications architect and network team manager for the MTC.
Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events.
Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required.
Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations.
Designs and establishes network architecture, coordinates network plans, configures network.
Requirements:
What you'll need to have to join our award-winning team:
Clearance: Must possess and maintain an active Secret Clearance.
Bachelor's degree
IAT II Certification
A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity.
A minimum of 3 years of experience in MCIS integration at Brigade or higher level.
Expert in integrating training environments.
Extensive experience planning architectures.
What Sets you apart:
Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified
Why You'll Love this Job:
Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
Daily opportunities to develop new skills
Team environment
What We Can Offer You:
Compensation
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Benefits
Healthcare (medical, dental, vision, prescription drugs)
Pet Insurance
401(k) savings plan
Paid Time Off (PTO)
Holiday pay opportunities
Basic life insurance
AD&D insurance
Company-paid Short-Term and Long-Term Disability
Employee Assistance Program
Tuition Support Options
Identity Theft Program
IT Technician
Technical support technician job in Offutt Air Force Base, NE
CoSolutions is seeking a IT Technician in Omaha, NE. CoSolutions is currently hiring a IT Technician in Omaha, NE at the US Strategic Command Center. The mission of USSTRATCOM is to deter strategic attack through a safe, secure, effective, and credible, global combat capability and, when directed, is ready to prevail in conflict. The command enables Joint Force operations and is the combatant command responsible for Strategic Deterrence, Nuclear Operations, Nuclear Command, Control, and Communications (NC3) Enterprise Operations, Joint Electromagnetic Spectrum Operations, Global Strike, Analysis and Targeting, and Missile Threat Assessment.
This position Provides end-user and technical support for GOC Mission Systems engineering services and RDT&E activities. Provides multi-disciplinary support for mission system services, integration, and sustainment of required systems and assured connectivity in the GOC and all other locations within the USSTRATCOM Enterprise. Supports the planning, development, testing, and delivery of holistic IT solutions for GOC Mission Systems. Provides installation, operation, and maintenance support for hardware and software across multiple classifications of networks. Initiates actions and response procedures to ensure all ITSM system tickets are resolved in a timely manner to include short-notice projects, documenting all diagnostics and solutions provided. Performs deskside trouble calls to resolve hardware/network issues. Verifies the installation and configuration of desktop and laptop stations to include specialized peripheral equipment. Provides incident, problem, outage, and trouble management support.
Certifications:
GFACT or GISF or Cloud+ or GCED or PenTest+ or A+ or Security+ or GSEC
Education:
BS preferred but not required
Clearance:
Active TS/SCI
Physical Requirements:
Ability to sit for extended periods of time.
Ability to stand for extended periods of time.
Ability to walk to various locations as needed.
Ability to bend and navigate to perform assigned duties.
Ability to lift light to moderate equipment as needed for job.
About Us
At CoSolutions we are proud to say we prioritize our employees as well as strive to create a comfortable, welcoming, and productive work environment for all. We support growth opportunity, career development, and always have open ears to new possibilities and solutions! If you are looking for a new rewarding opportunity, we would love to hear from you.
CoSolutions is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Technical support technician job in Des Moines, IA
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Cell Tech/Network Field Technician - Ogallala
Technical support technician job in Ogallala, NE
Viaero's Network Field Technicians perform cell site installation, maintenance and network testing of the Viaero Wireless & Fiber Network. The work includes but is not limited to the installation and maintenance of cellular base station equipment, microwave radios, fiber equipment, various network infrastructure equipment, tower lighting controls, DC power plant systems and batteries. This person will be based in the Ogallala, Nebraska region, which is close to Lake McConaughy and Lake Mac Casino Resort & Racetrack.
Other Responsibilities:
· Perform routine maintenance of cell site electronic equipment including but not limited to UMTS and LTE base stations, licensed and unlicensed Ethernet microwave radios, DWDM Fiber Optic transport equipment, Routers/Switches, DC power plant equipment including batteries, standby generators, antennae and transmission lines and/or fibers.
· Perform Fiber Splicing, terminating, testing, & locating
· Monitor the performance of the base stations and microwave for any deficiencies or improvements that need to be made. Determine and coordinate capacity additions with field and switch personnel. Determine and coordinate retune of microwave radios.
· Assist tower crew in the alignment of microwave paths.
· Assist tower crew in the repair of PCS/microwave lines and antennas.
· Assist tower crew in tower top equipment trouble shooting
· Maintain/prepare all applicable cell site records and maintenance reports.
· Required On Call rotation. During the On Call rotation period, must be available 24/7 in order to resolve after hours issues.
· Responsible for maintenance and professional appearance of service vehicle, according to company policy.
· Responsible for maintenance / cleanliness of the site compound.
Minimum Qualifications • 2-year technical degree and/or equivalent experience.• Current driver's license and good driving record, plus ability to pass criminal background check and substance screening.• Excellent interpersonal skills.• Ability to spend at least 50% of work time traveling to and from sites via vehicle.• Must be able to pick up at least 75 pounds and carry it a short distance.
Preferred Qualifications
Previous training and/or experience installing and maintaining Cellular base station equipment, microwave radios, fiber splicing, outside plant locating, and routers/switching equipment.
Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, daily travel per diem + paid lodging when traveling, vacation, sick leave and holiday pay.
Auto-ApplyCell Tech/Network Field Technician - Ogallala
Technical support technician job in Ogallala, NE
Viaero's Network Field Technicians perform cell site installation, maintenance and network testing of the Viaero Wireless & Fiber Network. The work includes but is not limited to the installation and maintenance of cellular base station equipment, microwave radios, fiber equipment, various network infrastructure equipment, tower lighting controls, DC power plant systems and batteries. This person will be based in the Ogallala, Nebraska region, which is close to Lake McConaughy and Lake Mac Casino Resort & Racetrack.
Other Responsibilities:
· Perform routine maintenance of cell site electronic equipment including but not limited to UMTS and LTE base stations, licensed and unlicensed Ethernet microwave radios, DWDM Fiber Optic transport equipment, Routers/Switches, DC power plant equipment including batteries, standby generators, antennae and transmission lines and/or fibers.
· Perform Fiber Splicing, terminating, testing, & locating
· Monitor the performance of the base stations and microwave for any deficiencies or improvements that need to be made. Determine and coordinate capacity additions with field and switch personnel. Determine and coordinate retune of microwave radios.
· Assist tower crew in the alignment of microwave paths.
· Assist tower crew in the repair of PCS/microwave lines and antennas.
· Assist tower crew in tower top equipment trouble shooting
· Maintain/prepare all applicable cell site records and maintenance reports.
· Required On Call rotation. During the On Call rotation period, must be available 24/7 in order to resolve after hours issues.
· Responsible for maintenance and professional appearance of service vehicle, according to company policy.
· Responsible for maintenance / cleanliness of the site compound.
Minimum Qualifications • 2-year technical degree and/or equivalent experience.• Current driver's license and good driving record, plus ability to pass criminal background check and substance screening.• Excellent interpersonal skills.• Ability to spend at least 50% of work time traveling to and from sites via vehicle.• Must be able to pick up at least 75 pounds and carry it a short distance.
Preferred Qualifications
Previous training and/or experience installing and maintaining Cellular base station equipment, microwave radios, fiber splicing, outside plant locating, and routers/switching equipment.
Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, daily travel per diem + paid lodging when traveling, vacation, sick leave and holiday pay.
Auto-ApplyIT- Information Security Intern
Technical support technician job in Johnston, IA
The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe.
Responsibilities:
Work with the Information Security, Retail Support, and Network teams to implement a SASE solution.
Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases.
Other duties as assigned.
Skills and Requirements:
Basic technical aptitude in the following: Networking, Information Security, Microsoft 365.
Current college or university student, or recent graduate.
Team-oriented/strong interpersonal skills.
Assertiveness and initiative.
Ability to communicate clearly and effectively.
Demonstrate strong organizational skills.
Additional Details:
Internship is a paid opportunity.
Internship typically may be up to 40 hours per work week.
Internship does not provide housing stipend/allowance.
Location:
The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed.
Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period.
*EOE
RequiredPreferredJob Industries
Retail
Client Servicing Teller
Technical support technician job in Waterloo, IA
Job Description
Come join our team and become a BankIowan! We are currently looking for a Full-Time Client Serving Teller for our Cedar Valley Market.
Perform all assigned client service and operational functions as shown on the teller training checklist. Provide competent and courteous service to current and prospective clients. Adhere to BEST.
Primary Accountabilities and Responsibilities: (95%)
Accountability 1: (60%) Clients Service
Greet clients by name in a friendly, courteous and professional manner.
Maintain confidentiality of customer and bank information
Understand Personal and Business Deposit bank products and services to readily answer basic account questions to assist bank customers.
Communicate effectively with clients to identify needs and then utilize skills and tools to refer clients to the appropriate personnel for deposit accounts, loans, investments, insurance and cash management services.
Assist clients with digital and e Banking products including telebanking, online banking and mobile banking products
Process wires
Communicate effectively with colleagues in all departments to collaboratively provide an outstanding client service
Solve client complaints to the client's satisfaction within BankIowa's guidelines
Process client's transaction requests accurately in compliance with established Best Practices
Utilize telephone etiquette techniques to professionally handle clients calls
Complete all specific client care duties as detailed on the CST training checklist
Respond to customer fraud issues following card procedures and ID Theft procedures
May be scheduled at another branch within the market as staffing needs warrant.
Accountability 2: (35%)
Complete all Operational Duties as listed on the CST training checklist
Contribute to maintaining the professional appearance of bank premises and work areas
Follow bank policies and procedures for compliance relative to the functions of the position. Employee will also be responsible for completing applicable annual compliance training as required by compliance laws, regulations and bank policy
Comprehend and comply with all pertinent Bank Secrecy/OFAC/CIP policies and procedures. Complete annual training. Maintain awareness of customer expected and unexpected transaction habits. Report all anomalies to Bank Secrecy Act Officer
Secondary Duties and Responsibilities: (5%)
Perform miscellaneous duties as requested by supervisor relating to the bank and its functions. Other duties may be assigned
Participate in client functions and community service events as a bank representative
Education, Experience, and Other Requirements:
High School diploma
Must be bondable
Physical Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performance of the job will include physical duties commensurate with a general office environment.
The employee must occasionally lift and/or move up to ten pounds.
This position description describes the general nature and level of work performed by the individual assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.