Technical support technician jobs in Decatur, IL

About US: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Description: Provide Break Fix services. Provide support and performance management for Microsoft Exchange and Microsoft Office 365. Provide support and performance management for Microsoft SharePoint Skype for Business and Teams. Provide support and performance management for Network Share File Share. Deliver workplace engineering services including. Patch management for end user laptop desktops. Deploy maintain and update existing application packages and images will be leveraged on all laptop desktops. Provide workplace engineering factory led Model to deploy efficient Image Management and Application packaging Patch the end user devices on monthly basis and provide the compliance report team will follow up with users for any noncompliance and report the anomalies identified. Manage and maintain Horizon environment Initiate performance tuning and troubleshoot performance issues proactively seeks out and corrects causes of poor VDI performance. Assists the ongoing development and implementation of the organizations VDI EUC strategy. Provide technical leadership and consultation to development teams define best practices and facilitate adoption of the VDI solutions. Participates in technical projects related to VDI with a focus on operationalizing the new capabilities as they are developed. Support and administer the provisioning and deployments systems JAMF SCCM MEM On Prem and Azure AD BigFix. Automate using scripting and enhancing re-engineering processes to gain efficiencies. Review analyses prioritize and resolve operational alerts from the end user compute and Active Directory infrastructure. Work with vendors and or other IT staff to troubleshoot and resolve incidents and problems. Provide second level support to local IT Support staff and user facing support for end user device issues. Project planning work supporting global projects. Participate in the Infrastructure and Windows Admin Team weekly meetings. Responsible for day-to-day administration maintenance and operations of Windows desktop and server infrastructure in local and international offices. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. **You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR 9A6xB5NFjS

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Springfield, IL Horace Mann We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. ********************************************************* keywords: summary,,customer service,schedule,support,qualifications Security Operations $21.00 - $32.00/hour Overview: This position will work 9:50am-6:30pm onsite at the Springfield, IL office Monday-Friday. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have nearly $11.8 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. As a leading insurance and financial services company focused on meeting the evolving need of public K-12 teachers, we are growing rapidly and have a number of exciting positions available right now, including a Help Desk Service Representative within the Information Technology Division located in Springfield, IL. The primary purpose of this role is to provide first level and/or basic second level support to resolve service incidents/requests in a timely manner according to SLA and perform tracking by entering details of incidents/requests, status updates, and resolutions into the company ticket system. This role will be responsible for supporting desktops, laptops, phones, Wi-Fi, Telecom services, printers and more. To be successful in this role, a candidate must have excellent problem-solving skills in order to diagnose, isolate, evaluate and resolve complex problem situations, or when necessary, escalate or route them to the appropriate group. Pay Range: $21.00 - $32.00/hour Salary is commensurate to experience, location, etc. Entity of type com.vizirecruiter.common.domain.model.Label with id: 4119 Entity of type com.vizirecruiter.common.domain.model.Label with id: 8409 Responsibilities: * Provide superb customer service, both written and spoken to technical and non-technical customers. * Monitor and Respond to All Help Desk Requests in a Professional, Thorough and Timely Manner. * Basic Desktop and Telecommunications Support. * User administration and support. * Assist Remote Employees. * Provide Technical Support for Issues Related to IT Systems, Phone Systems, Software and Hardware. * Rotating one week after hours on-call shift shared between 9 techs after fully trained, overtime paid for these shifts. Entity of type com.vizirecruiter.common.domain.model.Label with id: 1196 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1521 Entity of type com.vizirecruiter.common.domain.model.Label with id: 464 Requirements: * High School Diploma. * Relevant Technical education at a vocational level and relevant experience in a technical help desk environment. * Strong Computer Skills and the Ability to Identify and Troubleshoot Technology Issues. PREFERRED QUALIFICATIONS: * Proven Success as a Help Desk Technician or Similar IT Role. The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Entity of type com.vizirecruiter.common.domain.model.Label with id: 1378

requires 100% onsite availability in Champaign, IL. The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual's technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels. Primary Duties & Responsibilities: * Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs. * Assist advisors and teams in using Northwestern Mutual's technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity. * Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN. * Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes. * Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding. * Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience. * Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs. * Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership. * Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices. * Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction. * Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage. * Help prepare users for new technology deployments by assisting with training and communication of benefits. * Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration. * Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts. * Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study. * Travel may be required based on supported offices. Qualifications: * Bachelor's degree in business or related field, or equivalent experience. * Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry. * Experience coaching and training professionals. * Technology support experience preferred. * Ability to understand sales-focused software technology and its benefits. * Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool * Ability to build and maintain relationships. * Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.) * Demonstrated ability to lead and facilitate groups of people. #LI-Onsite This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA Compensation Range: Pay Range - Start: $60,340.00 Pay Range - End: $112,060.00 Geographic Specific Pay Structure: Structure 110: $66,360.00 USD - $123,240.00 USD Structure 115: $69,370.00 USD - $128,830.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I - Vehicle Application Division: Systems & Programming Union: IFT Salary: Starting salary for full time is $4,865.00 monthly Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Performs independent systems analysis and review of application programs residing on a mainframe; develops system scopes and objectives and prepares detailed program specifications; as a team member assists senior staff in coding, designing, testing, debugging and preparing documentation. Duties and Responsibilities: Writes computer programs in the COBOL programming language and interprets programs to understand logic flow for the purpose of creating technical data processing documentation requiring attention to detail information. Accesses programs residing on the mainframe via timesharing in order to interpret, write, modify and document the programs. Prepares data processing documentation including, but not limited to, training material and manuals in electronic form, systems architecture and structure, data field/attribute definitions, systems narratives, diagrams and flowcharts using VISIO software, design forms suitable for use on the Xerox laser printer, program run books, JCL, other related data processing documents adhering to application departmental guidelines and policies. Edits documentation for clarity, conciseness, completeness and grammatical correctness demonstrating a command of the English language in grammar, punctuation and vocabulary. Assists higher-level team members in detailed analysis and design of application programs; prepares specifications for converting procedures to coded instructions. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation. Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services. Requires elementary knowledge of accounting and statistical theories, methods and practices. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires ability to effectively participate in and profit from formal and in-service training programs. Requires ability to analyze data logically. Requires ability to maintain satisfactory working relationships with others. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Requires lifting and carrying up to 50 pounds. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR TGfbOu600R

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Role: Test Infrastructure Support Analyst Onsite required: Bloomington, IL No Relocation Provided Must Haves: 7 years of related experience including supporting a test infrastructure environment. Looking for a test infrastructure support analyst. Person will be responsible for Cabling of Servers, Loading workstations/problem resolution / Troubleshooting /assisting business partners, Workstation Setups / Teardowns, Receiving and Return to stock of equipment. Some physical requirements such as removing cables / lifting and carrying 50 lbs or more (load carts), ability to climb ladders and lift floor tiles. Additional Information MANDATORY DETAILS Full Name : Contact info : Current location : Work authorization : Availability : Skype : Expected rate : Professional References 2:

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Coordinate, establish, maintain, analyze, troubleshoot, and repair computer systems hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Establish procedures for supporting and maintaining user account information to include rights, security, and system groups. Troubleshoot and repair basic network problems. Familiar with setup and operation of current technology.Essential Duties and Responsibilities: * Investigate, analyze and develop procedures to resolve hardware and associated software and communications problems on university computer system; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals while developing procedures to support said equipment. * Provide advance hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts to include Macintosh software and Hardware. * Evaluate existing computer systems hardware, and perform system upgrades; based on customer needs, customize and test computer systems, and resolve configuration conflicts and errors. * Provide online support while establishing procedures to be used by technicians and analyst in their supporting of other staff, faculty and students. * Research, analyze, and recommend appropriate computer hardware for customized computer configurations. * Review, prioritize, and process problem reports; document the progress of projects. * Familiar with a variety of the field's concepts, practices, and procedures. * Establish procedures for and coordinate asset management using current Help Desk System. * May lead and/or guide the work of other staff or students engaged in similar functions. * Establish procedures for analyst and technicians for troubleshooting and conducting, complex repairs and upgrades of computers and peripherals. * Establish procedures to diagnose the nature and extent of computer problems. * Social media administrator for the College of Agricultural, Life, and Natural Sciences * Perform other duties as assigned. Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree in Computer Science, Networking Technology, Engineering or related area * At least three (3) years of directly related experience in the field or in a related area * Assume administrative responsibilities for social media in the College of Agricultural, Life, and Natural Sciences. Knowledge, Skills, and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of and provide procedures for advanced computer troubleshooting techniques * Knowledge of customer service standards and procedures * Records maintenance skills * Ability to make administrative/procedural decisions and judgments * Ability to simultaneously coordinate and guide multiple projects * Must be able to troubleshoot basic network related problems. * A wide degree of creativity and latitude

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

Salary: Mission Statement At Excel Prep, we are dedicated to supporting children with Autism and Learning Disabilities. Our mission is to prioritize the academic and social success of neurodiverse children while providing individualized education and evidence-based approaches that cater to their unique needs. We empower every unique mind to learn, grow, and thrive together in an inclusive and nurturing environment. Job Description Overview The IT Support Specialist will play a crucial role in maintaining and enhancing the technological resources of Excel Prep. This position is essential to ensure that our staff and students have access to the tools and support needed to facilitate an effective learning environment. Key Responsibilities Technical Support: Provide timely assistance for hardware and software issues faced by staff and students. Troubleshoot and resolve IT-related problems efficiently. System Maintenance: Regularly update and maintain school technology systems, including computers, tablets, and educational software. Ensure all systems are secure and functioning optimally. Training and Support: Conduct training sessions for staff on using technology effectively in the classroom. Develop user-friendly guides and resources to assist staff and students. Collaboration: Work closely with educators to identify technology needs that enhance learning for neurodiverse students. Collaborate with external vendors for software and hardware procurement and support. Data Management: Assist in managing student data systems and ensure compliance with privacy regulations. Support the implementation of educational technologies that cater to diverse learning needs. Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: Previous experience in an IT support role, preferably in an educational setting. Familiarity with assistive technologies and tools used in special education is a plus. Skills: Strong problem-solving abilities and technical troubleshooting skills. Excellent communication skills to interact with staff, students, and parents. Patience and empathy when working with neurodiverse individuals. Personal Attributes Passion for supporting children with Autism and Learning Disabilities. Commitment to fostering an inclusive and supportive school environment. Ability to adapt to the unique needs of each student and staff member. Inclusivity Statement At Excel Prep, we celebrate diversity and are committed to creating an inclusive environment for all students and staff. We welcome applicants from all backgrounds and experiences, and we believe that a diverse team enriches our community and enhances the learning experience for our students. We are dedicated to providing equal employment opportunities regardless of race, gender, sexual orientation, disability, or any other characteristic. Together, we strive to empower every unique mind to learn, grow, and thrive. Benefits Competitive salary and benefits package. Opportunities for professional development in special education and technology. A supportive and collaborative work environment focused on student success. Application Process Interested candidates should submit their resume and a cover letter outlining their experience and passion for supporting neurodiverse children to **************************** . Join Us! Become a part of Excel Prep and help us empower every unique mind to learn, grow, and thrive together!

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

Job Title: Desktop Support Technician (Full-Time, Exempt) Department: Information Technology (IT) Reports to: County IT Manager Provides support for the County's PCs and networking needs, including but not limited to installation, testing, repairing, and troubleshooting of stand-alone PCs, PCs linked to networks, printers, and other peripherals. The Desktop Support Technician performs technical, operational, and training support to users using the telephone, one-to-one, or remote software. This job has no supervisory responsibilities. DUTIES AND RESPONSIBILITES Include but not limited to the following as other duties may be assigned. * Install and test PCs, printers, and other peripherals. Configure operating system, load application programs. * Review technology incidents to ensure optimized service level is achieved. * Perform hardware and software diagnostics, coordinate needed repairs, resolve computer problems, and participate in the evaluation of system configuration and software. * Identify and resolve technical issues with hardware, software, and work processes. Escalate issues beyond level of expertise to IT team. * Research new technologies for possible implementation and make recommendations based on findings. * Recommend improvement to existing technologies and methods to improve the quality of timeliness of technical support. * Document issues, status, and resolutions using Helpdesk application. * Keep manager, project teams, and department customers informed of activities and problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE * High School diploma or GED required. An Associate's degree or equivalent collegiate coursework in Information Technology, Computer Science, or a related field is preferred. * Minimum of 1-3 years of hands-on experience supporting Windows desktops/laptops, basic networking connectivity, peripherals (e.g., printers & scanners), and common programs/applications in a business environment. CERTIFICATES, LICENSES, REGISTRATIONS * As required. LANGUAGE SKILLS * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS * Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fraction, and decimals. * Ability to compute rate, ratio, and percent. * Draw and interpret bar graphs. REASONING ABILITY * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk; or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions. The noise level in the work environment is moderate. COMPENSATION * Pay Range: $20.39 - $30.58 per hour, depending on qualifications. * The County offers a competitive benefits package, which is outlined at https:/**************************** including membership in the Illinois Municipal Retirement Fund (IMRF), optional 457 deferred compensation plans, and a comprehensive health insurance plan. HOW TO APPLY * Apply on the Champaign County website. AA / EEO / ADA

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

The IT Support Technician is responsible for all service and support needs for our customers. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IT Support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware Technical and support services for: Windows Server, Exchange, SQL, SharePoint, and other Microsoft-related technologies WAN and LAN connectivity, routers, firewalls, and security Disaster recovery solutions Remote access solution implementation (VPN, Terminal Services and Citrix) System documentation to include system reviews and recommendations. Communication with customers as required, e.g. keeping them informed of incident progress, notifying them of impending changes or agreed outages. Document internal processes and procedures related to duties and responsibilities. Enter all time in internal ticketing system. Driving duties include conveying materials, equipment, and staff to and from work sites. KNOWLEDGE, SKILLS, AND ABILITIES Ability to maintain a professional demeanor Adept in verbal and written communication Ability to diagnose technical issues, matching resources to these issues appropriately Understanding of support tools, techniques, and how technology is used to provide IT services Ability to evaluate situations and adjust to changing priorities Strong attention to detail and organizational skills QUALIFICATIONS Associates' degree in IT-related field or equivalent experience Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute) Candidates which have the following will have priority: Professional IT Certifications such as Microsoft MCP, MCSA, or MCSE; Citrix CCEA or CCIA; SonicWall CSSA; Cisco CCNA; or VMware VCP WORKING ENVIRONMENT 40 hours per week Primarily office environments, internal and customer premise Must be able to work overtime with and without notice. Willingness to travel to other Joink offices, industry conferences, etc. Must participate in On-Call Rotation PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds, and push/pull up to 75 lbs. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. OTHER DUTIES Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice. EEO STATEMENT Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning over 12,000 strong organization, as we fuel the world and each other! This position can be performed in multiple locations: * Burlington, Kentucky * Oregon, Ohio * Columbus, Ohio * Fostoria, Ohio * Taylor, Michigan * Tuscola, Illinois * Joppa, Illinois * Indianapolis, IN Summary: The Pipeline Integrity Technician shall be trained and/or be able to locate, identify, and interpret pipeline flaws utilizing various in ditch NDE inspections methods at various locations throughout Energy Transfer operating area as well as identified areas of this posted position in response to findings identified by pipeline integrity inspections governed by state and federal (192/195) regulations. Essential Duties and Responsibilities: NDE evaluation to determine compliance with the following standards but not limited to API 5L, 1104, 1163, ASME, B31.4, B31.8, State Regulations (IE: Texas Railroad Commission), and Federal regulations CFR DOT 192/ 195. * The successful candidate must be willing to be trained on various NDE techniques through the company training program in the following techniques but not limited to; Liquid Penetrant, Magnetic particle, Ultrasonics, Visual testing, Creaform, AUT, Shearwave, PAUT, Eddyfi and ToFD. * All NDE performed at Energy Transfer requires formal training, written and practical examination to meet the certification requirements of ASNT-TC-1a and Energy Transfer. * The successful candidate must be able perform basic mathematic equations, read/interpret technical manuals, and understand regulatory requirements for NDE. * The NDE industry is consistently making technological improvements along with development of new NDE Techniques, which requires additional training and examination. * Continued employment with Energy Transfer as a pipeline integrity technician is dependent on successful completion of training and passing the required curriculum as outlined in the applicable training documents and training schedule for NDE as required per essential duties and responsibilities. As training is completed the Candidate will be expected to form the following duties: * Oversee third-party contractors while conducting in-ditch inspections on pipeline integrity ILI verification/repair digs and direct assessment. * Maintain knowledge of company practices, construction standards, Integrity Management Plan and Company Standard Operating Procedures * Maintain Company Operator Qualifications, and ASNT Certifications required to locate, identify, evaluate, interpret, characterize, size and repair pipeline flaws. * The ability to work with multiple company and third-party stake holders to ensure compliance with project scope and schedule. * Maintain records for random audits and reporting while utilizing written documentation (Microsoft applications) and company programs for detailed NDE inspection reports. * Understanding of material manufacturing processes, anomaly classifications, NDE technologies/techniques, positive material identification. * Evaluation of anomalies using proven in-field techniques utilizing manual and automated applications to evaluate third party damage/deformation, Internal / External Metal Loss, Crack like, and Manufacturing defects to determine failure/safe pressure calculations, and approved repair methods. * Utilize various NDT techniques for ILI validation and anomaly assessment to identify and interpret flaws using the following but not limited to Liquid Penetrant, Magnetic particle, Ultrasonic & Visual inspections utilizing tools like Creaform Handy Scan, Automated Ultrasonics mappers, Phased Array Ultrasonics, etc. * Manage activities required for direct application, sub-contracting, or internal collaboration of repairing pipeline defects back to design criteria through means not limited to in-service grinding/sanding, pressure and non-pressure containing sleeves and replacement of targeted pipeline segments. * The ability to transition back and forth between corporate office environment and short notice field duties in various locations for assigned projects. * The ability to be efficient in reporting while traveling up to 70% of your time on overnight stays and working overtime while maintaining a valid driving license, acceptable driving record and subject to random DOT Drug & Alcohol testing. Required experience is commensurate with the selected job level: * The minimum requirements for this position are having worked in the Oil and Gas industry in a field position. * High school diploma or GED. * Basic knowledge of MS Office Suite products. Preferred qualifications and experience: * Proficient with MS Office Applications. * Formal ASNT TC-1A training and documented hours in MT, UT, PT, PAUT and VT. Required experience is commensurate with the selected job level: * Level C requires a minimum of 0 - 2 years of relevant industry experience or equivalent work experience * Level B requires a minimum of 2 - 4 years of relevant industry experience or equivalent work experience * Level A requires a minimum of 4+ years of relevant industry experience or equivalent work experience Working Conditions and Requirements: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 1. Frequent exposure to heat, cold, and other adverse weather conditions. 2. Working conditions may include confined spaces. 3. Repetitively standing, walking, bending, stretching, reaching over shoulder height, and climbing ladders up to 25 feet. Occasionally lifting 50 lbs. with or without assistance. 4. Subject to callouts to respond to operational issues and emergencies after working hours, at night, and on weekends and holidays. 5. Work in and around industrial and construction settings, which may include hazardous products, processes, materials, and chemicals, as well as extreme temperature conditions and loud machinery, and may require appropriate personal protective equipment. 6. Ability to travel up to 75% of the time.