Complex IT Support Specialist
Technical support technician job in Dothan, AL
PRIMARY FUNCTION: The Complex IT Support Specialist is a hands-on role focusing on assigned location's computer and network system operations to ensure optimal functioning and for the assigned area on the implementation and rollout of IT related projects. This role manages end user help requests for software and hardware computer issues.
RESPONSIBILITIES AND TASKS:
Lead the technology related efforts for assigned location to ensure implementation and rollout of IT projects, updates, etc. are completed uniformly, providing guidance when needed to Technology Specialists
Evaluate documented resolutions for assigned locations to determine if there are trends, develop solutions to prevent reoccurring problems and communicate management concerning emerging incident trends
Coordinate activities with corporate help desk, network services, and other related IT groups to ensure appropriate group is engaged from projects, issues, etc.
Assist corporate IT with software releases and rollouts, communicating changes/ updates to end users and providing training if applicable
Install, modify, and make necessary repairs to computer hardware and software systems, providing technical assistance and training to system users
Perform hands-on repairs at desktop level, including installing and upgrading software, installing hardware, monitoring nightly backups, and configuring systems and applications
Prioritize and schedule end user help requests escalating to appropriate personnel when needed
Gather documentation, compile and provide updates, statuses and completions to appropriate personnel
Provide regular feedback on successes and opportunities for improvement to appropriate leader for Technology Resource Specialists in assigned locations
Follow and ensure others comply with all safety guidelines, establishing and managing safety policies and procedures
Perform additional relevant duties as assigned
SUPERVISOR RESPONSIBILITIES:
This is an Individual Contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy
EDUCATION and CERTIFICATIONS:
High School diploma or equivalent
Preferred Certifications: MCP- MCSE, CompTIA A+
EXPERIENCE AND SKILLS:
Minimum five (5) years IT field experience in a team-based environment
Strong customer focus with the ability to communicate, both verbal and written, with all levels of the organization and external customer in a timely and professional manner
Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast-paced environment
Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail
Must possess a strong customer-centric attitude and high energy level
SAFETY REQUIREMENTS:
Follow departmental and company safety policies and programs
Wear required protective equipment in all areas where mandatory
PHYSICAL REQUIREMENTS:
Ability to work non-standard shifts (Holidays, weekend and/or extended) as required per business need
Ability to travel to assigned locations as needed
Ability to lift computer hardware such as desktop computers or servers up to 40 lbs as needed
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyHelp Desk Technician
Technical support technician job in Marianna, FL
PRIMARY PURPOSE: Serve as the primary Helpdesk representative, overseeing daily campus support operations. Provide front-line assistance to Staff/Faculty and students by resolving computer-related issues in person, over the phone, or through ticket submissions. Provide support for hardware and software needs, including printing, installations, email, and other internal systems. Collaborate closely with the Helpdesk Manager to manage the tickets and ensure smooth helpdesk operations. Mentor and guide student workers, fostering strong customer service skills and a commitment to excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential Skills:
* Commitment to providing exceptional customer experience and support.
* Excellent Organization and Communication skills, both verbally and written.
* Ability to work independently.
* Innovative, Team-Oriented problem solver.
* Ability to sustain a high level or productivity.
* Ability to manage multiple competing priorities.
* Ability to work effectively in a fast-paced environment.
* Familiar with help desk concepts, practices, and procedures.
Technical Skills:
* Intermediate knowledge of Windows Operating Systems (Windows 11, Windows 10)
* Broad understanding of Microsoft Office Products (Word, Excel, Office 365, etc).
* Knowledge of standard hardware and software systems in enterprise environment.
* Familiar with networking concepts.
* Experience troubleshooting application-related problems.
Knowledge of the following software applications is a plus:
* Mac OS Support
* PowerShell and scripting
* Windows Deployment Services
Essential Duties and Responsibilities:
* Provide superior customer service to end users on a variety of technology issues - 40%
* Responsible for tracking and monitoring open issues to meet service level standards - 30%
* Assist with the creation, maintenance, and management of process documentation - 15%
* Various Projects, Training, and other tasks as assigned - 15%
EDUCATION:
What is the minimum level needed? 2 years of college experience
EXPERIENCE:
Minimum of 2 years' experience in an end-user support role with a track record of providing excellent customer service.
CERTIFICATION:
N/A
KNOWLEDGE, SKILLS AND ABILITIES: (WRITE BASED on job needs)
Exceptional time management and organization skills
Strong oral and written communication skills
Ability to work independently, collaboratively, and under supervision.
Willingness to serve, and build relationships with the troupe
Must possess strong initiative, leadership skills, organizational and project management skills, with the ability to multitask to manage a variety of projects and priorities, coordinating the actions of others, follow through on projects to timely completion, and demonstrate excellent judgment with attention to detail.
Microsoft Office experience with Word, Outlook, Publisher, Excel, Power Point software experience.
Must support the University's Catholic mission.
PHYSICAL SKILLS AND ABILITIES: Requires ordinary ambulatory skills sufficient to visit other locations; the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, type and perform data entry, visual acuity to use a keyboard, operate equipment and read technical information, ability to hear in order to answer telephones and to communicate verbally, and the ability to sit for extended periods of time.
WORKING CONDITIONS: Work is performed indoors with minimal safety hazards, and requires seated, standing, and movement work.
Ave Maria University is a Catholic institution of higher education. Ave Maria University makes employment decisions in a manner that is consistent with federal, state and local law. All information included in any application must be truthful and accurate.
The responsibilities and requirements listed above are not an exhaustive list of all that will be expected of this position; however, it is met to identify the general criteria for this position.
On-Call IT Field Technician - Dothan, AL- Hiring NOW
Technical support technician job in Dothan, AL
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyHelpdesk Support
Technical support technician job in Dothan, AL
Job Description
Precision Resources, a division of the Trimarc Group Inc has an immediate opening for Senior IT Helpdesk Analyst for a PERMANENT position. Great organization, undergoing large growth and is hiring to accommodate additional needs. This role will be responsible for providing advanced support to IT tickets assigned from the ITSM tool which may include installing, relocating, maintaining, and supporting end user computing hardware and software such as monitors, printers, VOIP phones and support software such as PC, mobile devices, printers, telephones, productivity applications and unified communications such as CISCO and TEAMS.
Location:
This position will require working onsite in Dothan, AL.
Non-local residents encouraged to apply, relocation assistance offered
Responsibilities:
Provide advanced support for tickets routed from the ITSM tool from Level One Support to resolve problems for the organization's technology devices, network, systems, and applications.
Monitor, manage, update and resolve incidents & service requests.
Analyze moderate to complex issues and take action to resolve directly or through advanced escalation.
Pre-stage, image and install Windows Desktops & Laptops and related hardware & software.
Troubleshoot and resolve end user hardware & software problems.
Provide expert level support in troubleshooting desktop peripherals in the environment.
Process requests such as user provisioning, video conference setup, support, and other requests.
Create/Review/Update appropriate support documentation adhering to standard operating procedures and processes.
Provide support to clients on software and hardware platforms.
Interface with vendors for service of PCs and related hardware.
Escalate complex issues as defined in standard operating procedures.
Requirements:
4+ years in a Service Desk Analyst role
Knowledge of enterprise workstation (Desktop & Laptop) technologies
Experience with MS Windows 10, Active Directory, O365 & Microsoft Outlook
Experience with Anti-virus software
Experience troubleshooting & supporting Citrix and cloud applications
Mobile device management & support using Microsoft InTune
Remote access technologies (VPN, Azure Virtual Desktop)
Experience with on-boarding, off-boarding
Windows imaging & performing Installs/Moves/Adds/Changes on devices
Microsoft Teams experience
Relevant degree or certification(s) preferred or equivalent experience
Strong written & oral communication skills
Strong customer service skills
Must have a US Citizenship or US Green Card
Must be willing to work onsite.
Apply directly to this position:
https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1249View all of our open positions at: www.precisionresources.org/careers
Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast.
Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results.
We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
Now Hiring IT and Telecom Field Technicians
Technical support technician job in Enterprise, AL
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Seasonal, Operations Technical Specialist
Technical support technician job in Dothan, AL
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyIT Help Desk
Technical support technician job in Cottonwood, AL
In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for internal support of the Company's PCs, printers, servers, and related equipment. Tasks include end user support, performing PC maintenance, upgrades and configurations.
Required:
1+ years experience in the technology field
Valid Driver's License
Preferred:
A+ Certified Network certified
Knowledge of and experience with: LANS/WANS; Windows Server environment; Microsoft SQL Server; Microsoft Exchange; Internet Information Services; backup systems; network/workstation peripherals; print servers, firewalls; spam & antivirus hardware/software; Classic ASP, VB Script, JavaScript, HTML, Cascading Style Sheets; computer hardware (replacing hard drives, hardware Drivers)
Basic Criteria/Duties (include but are not limited to the following):
Provide helpdesk support and resolve problems to the end user's satisfaction
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
Modify configurations, utilities, software default settings, etc. for the local workstation
Document internal procedures
Assist with onboarding of new users
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
Install, test and configure new workstations, peripheral equipment and software
Maintain inventory of all equipment
Report issues for escalation
Manage PC setup and deployment for new employees using standard hardware, images and software
Assign users and computers to proper groups in Active Directory
Perform timely workstation hardware and software upgrades as required
Employee Benefits
Because we seek out the best in you, TCBC provides a meaningful benefits package you can trust in.
Company covers 50% Health Insurance (BCBS)
Dental (BCBS)/Vision(Humana)
Health reimbursement plan
Years of service discounts on insurance
IRA + Company Match up to 3% (after 1 yr of service)
Paid time off (yrs of service increase)
Holiday Season Savings Fund
Holiday Pay
TCBC is an Equal Opportunity employer that is fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, nation origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Production Support Specialist
Technical support technician job in Dothan, AL
The Production Support Specialist plays a critical role in ensuring the stability and reliability of our production environments by providing timely and effective support for software applications and systems. This position involves monitoring system performance, diagnosing issues, and implementing solutions to minimize downtime and maintain seamless business operations. The specialist will collaborate closely with development, operations, and business teams to understand system requirements and troubleshoot complex problems. They will also contribute to continuous improvement initiatives by identifying recurring issues and recommending process enhancements. Ultimately, this role is essential for maintaining high service availability and delivering a positive user experience across all production platforms.
Essential Responsibilities:
Comply with all Standard Operating Procedures (S.O.P's) relevant to production work activities.
Comply with the requirements of the Quality Management System and relevant standards within job role.
Work with Production Manager and Director of Operations to identify improved processes for greater efficiencies and accuracy.
Fill out/complete the following documents, as required, for each work order. Also, create Work Order Jackets to include the following documents:
Pick Report
Work Instruction
Content Label (Insert)
Carton Label
Batch Report
Line Clearance
Label Specification
Scrap Report
Reorder Report
Modification Report
Modification Approval Report
Print all controlled labels from work instructions
Communicate with sales representatives, warehouse personnel, quality assurance, pack engineering, and production manager to ensure accuracy of details associated with the above forms.
Carry-out projects and duties as assigned by your manager in an efficient, timely and cost-effective manner.
Other/ related duties as required.
Education & Qualifications
Excellent communication skills.
Proficient with Microsoft Office products.
Ability to prioritize projects.
A flexible approach to work is helpful due to dynamic work environment, and the capability of handling multiple priorities.
Other Requirements
Must maintain a valid driving license
Physical Demands
Long periods of sitting or standing may be required
Auto-ApplyField Technician Starlink/Dish Network - Chipley, FL
Technical support technician job in Chipley, FL
Field Technician Salary: $18.50$24.50 No Experience Required Sign-On Bonus: $250 Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that dont perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills.
* Quick Apply: Takes less than 10 minutes on our website
* Watch what its like to be part of the team:
Entry Level System / Network Support Technician
Technical support technician job in Dothan, AL
Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.
Job Summary:
This position requires you to be at our DOTHAN, Alabama location.
Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique.
Job Responsibilities:
Remote Support of a wide range of clients using remote support tools
Resolve issue tickets in a timely manner
Assist other team members in projects
Server troubleshooting in Virtual Environments
Basic networking including cabling and basic network deployment tasks
Help monitor Backup, Security, and other IT solution tools
Qualifications:
Advanced knowledge and experience in VMWARE environments
Mastery of desktop support and ability to knowledge share with other team members
Awesome customer service service and phone skills
Love for technology and IT solutions
A+, Net+, Server+ required or 1 year professional IT experience.
Other Requirements:
Team player
Ability to stay organized in a high paced environment
Great customer service and communication skills
An in-depth pre-employment background investigation and drug test is required.
Benefits:
Health, Vision, Dental, Life Ins
401k with Match
Professional Development Reimbursement
Paid Holidays, Paid Time Off, Paternal Leave
Remote Work options available after 90 days
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Apply today to learn more about Entech. We look forward to hearing from you!
Job Types: Full-time, Contract, Temporary, Internship
Salary: $16.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Experience:
IT Support: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
CompTIA A+ Required
**********************************
IT Technician
Technical support technician job in Fort Rucker, AL
Act as Tier II support, managing escalated incidents and service requests.
Troubleshoot and resolve complex issues with Windows operating systems, Office 365, laptops, desktops, mobile devices, and network-connected peripherals (e.g., printers, MFPs).
Configure, maintain, and support end-user hardware and software, ensuring compliance with DoD standards.
Perform system imaging and PXE deployments for new and replacement equipment.
Conduct root cause analysis and implement corrective/preventive actions to reduce recurring incidents.
Monitor and manage ticket queues, validating, triaging, and routing requests to the correct support teams while ensuring timely resolution.
Support network connectivity, VPN access, and endpoint security compliance.
Provide user guidance, technical training, and mentorship for junior technicians.
Deliver white-glove support for VIP and high-priority users with professionalism and discretion.
Maintain thorough documentation of processes, incidents, and resolutions in the ticketing system.
Requirements
Current Security+ CE Certification (IAT Level II).
Active DoD Secret Clearance.
Please check the Job Description and let me know if you are interested. If you feel curious, please send me your salary expectations, updated resume, and the best time to reach you.
Usman Khan
Sr. Recruitment Professional
Representing:
MSM Technology, LLC
Direct: **************
Main: ************** Ext.: 502
Please consider the environment before printing this email.
MSM Technology is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Compensation: $47,000.00 per year
Auto-ApplyPRN Student Technologist Weekends
Technical support technician job in Dothan, AL
Southeast. Always the right career direction. Under direct supervision of a technologist, assists technologist in diagnostic procedures and operation of some imaging equipment. Observes all safety rules in direct care and concern for patients of all ages, co-workers, self and staff. Responsible for assessing vital functions, performing venipuncture, dressing patients, and transporting patients as needed.
Job Description
Essential Functions
General for all departments:
* Follows direction of technologists in the production of quality imaging (positioning, and technique).
* Reviews each examination for technical accuracy, presents completed examination to radiologist and communicates pertinent data to persons responsible for the care of the patient following the procedure.
* Uses the PACS System in documenting correctly and accurately patient information to insure the quality of patient care.
* Uses the computer system correctly in charging the correct patient account with correct exams and supplies.
* Uses the computer system correctly in charging the correct patient account with correct exams and supplies.
* Demonstrates the ability to perform exams in the department. Has taken the initiative to insure one's own competency with each exam.
* Assists technologists with exams
* Seeks resources for direction when necessary.
* Reports promptly any critical or unusual situations.
* Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safety.
Interventional Radiology:
* Assists physician in a variety of diagnostic and interventional procedures as they pertain to OR 28, Vascular Surgery, Interventional Radiology, and Neuro-Endovascular cases.
* Assists with adult diagnostic angiography and interventions.
* Provides support for and technical assistance in sheath insertion, groin sealant/stabilization, as they pertain to OR 28, Vascular Surgery, IR, and Neuro-Endovascular procedures.
* Able to provide imaging support during percutaneous biopsies.
* Is a collaborative member of the team, who is expected to function in the roles of scrub, monitor, and fluoroscopy tech using both single and biplane venues.
* Provides support during minimally Invasive Guide Wire and Catheter Based Procedures.
* Provides care to adult and geriatric patient population.
* Operates all the equipment in the IR, Vascular OR, and neuro-interventional suites.
* Observes all radiation safety rules concerning all patients, co-workers, self and others.
* Evaluates and maintains stock levels needed to perform daily procedures using IRCoder computer program.
Supervised Positions
* None
Qualifications
Minimum Education Required
* High school graduate or equivalent.
* Currently attending a recognized Diagnostic Imaging Program approved by their respective accrediting agency (i.e, ARDMS, ARRT)
* *Students are required to provide school transcripts to their immediate supervisor showing they are actively enrolled in classes for 2nd year*
Minimum Education Preferred
* Completion of an undergraduate degree
Minimum Experience Preferred
* Experience in Healthcare
Required Knowledge/ Skills/ Abilities
* Demonstrates the ability to perform exams in the department.
* Takes initiative to insure one's own competency with each exam.
* Demonstrates ability to work with patients, families, visitors, and co-workers regardless of race, gender, disease process, life-style, religious or cultural beliefs.
* Ability to communicate effectively in English, both verbally and in writing.
* Ability to communicate effectively in an emergency situation.
* Ability to operate a wheelchair and stretcher.
* Demonstrates ability to work with patients, families, visitors, and co-workers regardless of race, gender, disease process, life-style, religious or cultural beliefs.
* Manages all information obtained with strict confidentiality to safeguard patient information from use by unauthorized personnel.
* Follows Southeast Health Center's safety guidelines for self, patients, visitors, and employees.
* Follows Southeast Health Center's infection prevention policies.
* Independently handles communications in a manner, which decreases conflict.
* Is familiar with and follows hospital wide Radiation Policy and rules set forth by the Alabama Department of Public Health Division of Radiation Control
* Call support to the hospital within thirty (30) minutes of notification.
* Demonstrates effective time management techniques.
* Demonstrates appropriate utilization of supplies.
* Basic typing and computer skills.
* Experience in operating personal computers in a Windows environment.
* Customer service oriented.
* Annual completion of competency requirements.
* Person in this position is required to understand, agree upon and follow our Six Ground Rules:
* No excuses.
* We are a team.
* Bring up your ideas.
* Poor performance will be addressed.
* 'That's not my job' is not acceptable
* Manage Up.
Shift
Day
Shift Details
FTE
0.3
Type
Per Diem
Join one of Forbes 500 best mid-sized employers in America.
Equal Employment Employer
Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyTechnical Support Trainer
Technical support technician job in Eufaula, AL
Ensures that all staff (regular and seasonal) receive proper training on all aspects of their job including company policy and procedure. Works closely with management to develop and modify the training program, training materials and courses. Assists in developing new training or methods of training for seasonal and new hire employees, along with continuing education of existing representatives.
Develops and implements training materials related to improving service interactions and integrating best practice to improve the effectiveness/efficiency of service provided.
Develops and maintains the schedule for: initial training and refresher training; and for new products, software or programs training.
Monitors departmental and customer service standards/goals for accuracy and compliance with company goals and provides feedback to management.
Conducts written and/or verbal coaching and feedback sessions with employees to establish and review progress towards goals and performance initiatives.
Use metrics and key performance indicators to monitor and report effectiveness of training programs including but not limited to review of email responses, call audits and other forms of communication which is customer facing. Evaluates organizational needs and make training recommendations to management.
Analyzes and communicates best practices within the department, through networking, continuing education and reading periodicals.
Collaborates with other internal teams such as engineering and quality to understand, troubleshoot solve technical issues.
Performs special project assignments as business needs dictate.
Performs other duties as assigned.
On-Call IT Field Technician - Dothan, AL - Hiring Now
Technical support technician job in Rehobeth, AL
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyNow Hiring IT and Telecom Field Technicians
Technical support technician job in Dothan, AL
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyProduction Support Specialist
Technical support technician job in Dothan, AL
Job Description
The Production Support Specialist plays a critical role in ensuring the stability and reliability of our production environments by providing timely and effective support for software applications and systems. This position involves monitoring system performance, diagnosing issues, and implementing solutions to minimize downtime and maintain seamless business operations. The specialist will collaborate closely with development, operations, and business teams to understand system requirements and troubleshoot complex problems. They will also contribute to continuous improvement initiatives by identifying recurring issues and recommending process enhancements. Ultimately, this role is essential for maintaining high service availability and delivering a positive user experience across all production platforms.
Essential Responsibilities:
Comply with all Standard Operating Procedures (S.O.P's) relevant to production work activities.
Comply with the requirements of the Quality Management System and relevant standards within job role.
Work with Production Manager and Director of Operations to identify improved processes for greater efficiencies and accuracy.
Fill out/complete the following documents, as required, for each work order. Also, create Work Order Jackets to include the following documents:
Pick Report
Work Instruction
Content Label (Insert)
Carton Label
Batch Report
Line Clearance
Label Specification
Scrap Report
Reorder Report
Modification Report
Modification Approval Report
Print all controlled labels from work instructions
Communicate with sales representatives, warehouse personnel, quality assurance, pack engineering, and production manager to ensure accuracy of details associated with the above forms.
Carry-out projects and duties as assigned by your manager in an efficient, timely and cost-effective manner.
Other/ related duties as required.
Education & Qualifications
Excellent communication skills.
Proficient with Microsoft Office products.
Ability to prioritize projects.
A flexible approach to work is helpful due to dynamic work environment, and the capability of handling multiple priorities.
Other Requirements
Must maintain a valid driving license
Physical Demands
Long periods of sitting or standing may be required
Entry Level System / Network Support Technician
Technical support technician job in Dothan, AL
Job DescriptionSalary:
Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.
Job Summary:
This position requires you to be at our DOTHAN, Alabama location.
Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique.
Job Responsibilities:
Remote Support of a wide range of clients using remote support tools
Resolve issue tickets in a timely manner
Assist other team members in projects
Server troubleshooting in Virtual Environments
Basic networking including cabling and basic network deployment tasks
Help monitor Backup, Security, and other IT solution tools
Qualifications:
Advanced knowledge and experience in VMWARE environments
Mastery of desktop support and ability to knowledge share with other team members
Awesome customer service service and phone skills
Love for technology and IT solutions
A+, Net+, Server+ required or 1 year professional IT experience.
Other Requirements:
Team player
Ability to stay organized in a high paced environment
Great customer service and communication skills
An in-depth pre-employment background investigation and drug test is required.
Benefits:
Health, Vision, Dental, Life Ins
401k with Match
Professional Development Reimbursement
Paid Holidays, Paid Time Off, Paternal Leave
Remote Work options available after 90 days
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Apply today to learn more about Entech. We look forward to hearing from you!
Job Types: Full-time, Contract, Temporary, Internship
Salary: $16.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Experience:
IT Support: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
CompTIA A+ Required
**********************************
Field Technician Starlink/Dish Network - Marianna, FL
Technical support technician job in Marianna, FL
Field Technician Salary: $18.50$24.50 No Experience Required Sign-On Bonus: $250 Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that dont perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills.
* Quick Apply: Takes less than 10 minutes on our website
* Watch what its like to be part of the team:
On-Call IT Field Technician - Dothan, AL- Hiring NOW
Technical support technician job in Headland, AL
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
IT System / Network Technician
Technical support technician job in Dothan, AL
Entech Culture:
Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.
Job Summary:
Entech's System / Network Support Specialists are responsible for supporting small and medium scale business networks in and around the southeast area. The Specialist will work with other departments to deliver comprehensive IT solutions. This position requires a mastery of customer service and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique.
Job Responsibilities:
Client visits to perform proactive and reactive network support services
Support of a wide range of clients using the latest and most secure support tools
Independently resolve escalated tickets in a timely manner
Assist in IT projects
Server / Networking configuration, maintenance, and issue resolutions
Solution generation for IT needs in a wide range of industries
Help manage Backup, Security, and other IT solution tools
Qualifications:
Knowledge and experience in MS Server
Knowledge and experience in VMWARE environments
Mastery of desktop support and ability to knowledge share with other team members
Awesome customer service service and phone skills
Love for technology and IT solutions
Multi-Year Professional Work History in IT field
A+, Net+, Server+ Preferred
Security+ Project+, VMWARE, Microsoft Certification(s) Preferred
College Degree Preferred
Other Requirements:
Team player
Ability to stay organized in a high paced environment
Great customer service and communication skills
An in-depth pre-employment background investigation and drug test is required.
Benefits:
Health, Vision, Dental, Life Ins
401k with Match
Professional Development Reimbursement
Paid Holidays, Paid Time Off, Paternal Leave
Remote Work options only available after 90 days
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Apply today to learn more about Entech. We look forward to hearing from you!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Experience:
Customer service: 1 year (Preferred)
IT support: Multi year (Required)