Technical support technician jobs in Iowa City, IA - 112 jobs
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Shop Technician Intern- Summer 2025, AG
Altorfer Inc.
Technical support technician job in West Branch, IA
Req No. 2024-5044 Category Internships Type Regular Part-Time Union or Non-Union Non-Union Division Ag Company Altorfer Inc Working Hours/Days 7:00am to 3:30pm Monday - Friday, store/school hours
Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school.
Basic Duties
Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school. Work with experienced Agriculture Technicians to gain hands on experience on Fendt, Massey, Challenger tractors, RoGator and TerraGator application equipment, and Lexion combines.
Qualifications
Currently enrolled in a junior college with an above average grade point & a drive for a career in Agriculture.
Credentials including being a self-starter with good time management, planning & organizational skills, team oriented and commitment to detail recommended.
Must be able to lift 70lbs.
Basic computer skills with programs such as Microsoft Word, Excel, and Outlook.
Must have or will be receiving a High School Diploma or equivalent.
Willingness to work overtime and some weekends when needed.
Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Physical Requirements/Working Conditions
This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 70lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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$27k-40k yearly est. 3d ago
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Help Desk Support 3
360 It Professionals 3.6
Technical support technician job in Coralville, IA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
Thanks and Regards,
Ankur Bhatia
$31k-51k yearly est. 60d+ ago
Help Desk Support 3
Arete Technologies 4.5
Technical support technician job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
All your information will be kept confidential according to EEO guidelines.
The University of Iowa Health Care Medical Center Downtown (located at 500 E. Market Street, Iowa City, IA) is seeking a full-time Clinical/Technical Specialist.
This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UIHC clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved.
A career with University of Iowa Health Care is more than a job. Here, you're part of something greater, something bigger. Our downtown campus is a 194-bed hospital (located at 500 E Market Street, Iowa City) providing a community-based model of care while directly connected to the expertise, technology, collaboration, and support of our entire health system. Join the team at our downtown campus. You'll find meaning and purpose knowing that your work helps make all of Iowa better.
Position Responsibilities
A. Provide Specialty Clinical/Technical Service
• Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing.
• Identify training gaps and proactively assess educational needs.
• Maintain and update equipment and supplies used in instrument reprocessing.
• Performs all duties performed by the Central Service technicians as needed.
B. Provide Education
• Provide health education and feedback to individual staff members relative to department operations.
• Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators.
C. Collaborate/Communicate with Health Care Team
• Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care.
• Communication to a variety of audiences through data.
D. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education
• Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc.
• Knowledge and compliance to accreditation agencies such as The Joint Commission.
• Identify and communicate variances and create action plans to address them.
• Assists to ensure staff are compliant with policies, procedures, and regulations.
E. Human Resources Management
• Supervises technical activities of technician staff in UIHC Central Sterilizing Services.
• Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding.
• Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury.
• Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved.
• Supports management during HR procedures and communicate any issues to HR and CSS leadership.
Education Requirements
• Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing.
Experience Requirements
• Must possess and maintain certification through a nationally recognized central sterilizing service training program such as HSPA (Healthcare Sterile Processing Association) or CBSPD (The Certification Board for Sterile Processing and Distribution).
• Proficient in computer software applications such as Word, Outlook, and Excel
• Excellent written and verbal communication skills.
• A minimum of 2 years related experience working in a medical field that includes a sterile processing component.
Desired Qualifications
• Familiarity with UIHC supervisory functions such as ELMS and performance reviews.
• Experience managing in a union environment.
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
· Resume
· Cover Letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Emilio Villagrana at ***************************.
Additional Information Compensation Contact Information
$51k-85k yearly est. Easy Apply 60d+ ago
Technical Specialist, Line Design
ITC Holdings 4.7
Technical support technician job in Cedar Rapids, IA
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for contributing to project scoping, designing, and issuing transmission line designs per the scope.
Interfaces with internal ITC departments and applies scope and requirements from initiation of project through design, construction, and as-built completion.
Reviews and responds to inquiries on the impact of proposed projects and external entities' requests for modification to and coordination with ITC transmission line facilities.
Provides technicalsupport and recommendations to field personnel and contractors for the installation, maintenance, and troubleshooting of system components.
Prepares, manages, records, and confirms accurate documentation of ITC assets.
Applies ITC standards and specifications to align with current practices and industry standards & requirements.
Attends meetings and educational sessions to increase professional knowledge and skills.
REQUIREMENTS
Bachelor's degree in Construction Management, Engineering Technology, or relevant, equivalent experience and/or education (minimum of two (2) years of related experience).
Knowledge of transmission line design, construction, and maintenance functions.
Knowledge of applicable codes and standards including National Electrical Safety Code (NESC), American Concrete Institute (ACI) and American Institute of Steel Construction (AISC) preferred.
Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
Knowledge in and user of PLS-CADD with ability to design transmission lines and specify material with minimal oversight.
Ability to learn and utilize job-specific software.
Possess sound analytical problem-solving and documentation skills.
Ability to communicate effectively both verbally and in writing with peers and superiors inside and outside the Company.
Ability to multi-task and work under minimal supervision in a team environment.
Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.
$56k-70k yearly est. Auto-Apply 6d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Iowa City, IA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-35k yearly est. 15d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support technician job in Cedar Rapids, IA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-35k yearly est. 3d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical support technician job in Cedar Rapids, IA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$33k-46k yearly est. 60d+ ago
Technical Support Specialist - Base44
Wix Ltd. 4.3
Technical support technician job in Cedar Rapids, IA
Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable.
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technicalsupport, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
* Operate with minimal supervision and substantial discretion on matters of significance.
* Assist users with product-related issues, offering timely and effective solutions.
* Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
* Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
* Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
* Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback.
* This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible.
This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week.
Qualifications
* 2+ years of experience working in TechnicalSupport/Solution topics in a Web environment , owning complex investigations and escalations.
* Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ).
* Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown.
* Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements.
* Effective and adaptable when things move fast and plans are still evolving.
* Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset.
Bonus points
* Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience
* Hands-on tinkering with "vibe coding" - side projects or small experiments you can show.
* Strong technical writing for specifications, runbooks, and incident reports
* Comfortable inspecting network requests and spotting errors in the console.
* Experience troubleshooting API connections and integrations or with system reliability engineering.
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
$42k-60k yearly est. 43d ago
On-Call IT Field Technician - Cedar Rapids, IA - Hiring NOW
Geeks On Site 3.1
Technical support technician job in Cedar Rapids, IA
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
$26k-36k yearly est. 20d ago
Technical Support Specialist - Base44
Base44
Technical support technician job in Cedar Rapids, IA
Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable.
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technicalsupport, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
Operate with minimal supervision and substantial discretion on matters of significance.
Assist users with product-related issues, offering timely and effective solutions.
Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback.
***
This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible.
This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week.
Qualifications
2+ years of experience working in TechnicalSupport/Solution topics in a Web environment , owning complex investigations and escalations.
Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ).
Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown.
Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements.
Effective and adaptable when things move fast and plans are still evolving.
Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset.
Bonus points
Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience
Hands-on tinkering with “vibe coding” - side projects or small experiments you can show.
Strong technical writing for specifications, runbooks, and incident reports
Comfortable inspecting network requests and spotting errors in the console.
Experience troubleshooting API connections and integrations or with system reliability engineering.
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
$34k-56k yearly est. 7d ago
Sr Actuarial Support Analyst - Reserving
UFG Career
Technical support technician job in Cedar Rapids, IA
UFG is currently hiring for an Actuarial Support Senior Analyst whose focus will be to support the actuarial team by collecting and analyzing data, preparing reports, coordinating projects, and collaborating with our internal partners to ensure financial accuracy and mitigate risk. Tasks for this role could include reserve appraisal work, designing and maintaining financial models, identifying and developing process efficiencies and overall quality of work improvements.
This position will maintain and populate current models used in the reserving process and will support actuarial modernization efforts. This includes database management and/or external vendor software migration efforts as well as other special project work as needed. The position will support interactions with external partners and/or audit support.
Essential Duties and Responsibilities:
Data Analysis and Reporting
Collect and compile data from various sources, departments, and systems for actuarial analysis
Identify and develop process efficiencies and overall quality of work improvements
Support the preparation of monthly, quarterly, and year-end financial reports, including statutory annual statements
Assist with building and maintaining financial models and projecting future trends
Assist with reserve appraisal work
Risk Management and Compliance
Support the analysis of statistical information related to various factors to assess risk
Work with internal and external auditors to ensure successful audits and examinations of the company's financial practices
TechnicalSupport
Maintain records, databases, and filing systems for efficient information retrieval
Utilize statistical software, mainframes, and platforms for data analysis and reporting
Job Specifications:
Education:
BS in Mathematics, Actuarial Science, Statistics or related field required
Experience:
4+ years of related commercial P&C experience required
2+ years of finance experience preferred
Knowledge, skills & abilities:
Proven ability to work with Excel, Power Point, Word
Strong SQL and VBA skills
Comfort with database management
Strong verbal and written communication skills
Strong attention to detail and focused on the delivery of high-quality work
Ability to work independently to achieve results and meet deadlines
Working Conditions:
General Office Environment
Pay Transparency Statement:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $71,598 - $94,396, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
Annual incentive compensation
Medical, dental, vision & life insurance
Accident, critical Illness & short-term disability insurance
Retirement plans with employer contributions
Generous time-off program
Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
$71.6k-94.4k yearly 60d+ ago
IT Support Desk Technician
The20
Technical support technician job in Cedar Rapids, IA
The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive.
We are looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technicalsupport related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology.
This position is 100% onsite, in-office.
Responsibilities:
* Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals
* Manage ticket queue to ensure timely resolution
* Provide customer support using remote connection software
* Provide thorough documentation on each customer interaction
* Prioritize ticketing system flow by following SOPs and KB articles for resolution
* Meet or exceed KPI goals
* Troubleshooting of the following, though not limited to:
* Advanced desktop issues
* VPN connectivity
* Entry-level server support
* Hardware issues
* Line of business support
Requirements:
* IT Fundamentals and A+ certifications, or equivalent professional experience
* 1+ year of professional help desk experience
* Strong customer service skills
* High attention to detail
* Ability to follow instructions and policies
* Ability to adapt to changing and fast-moving environments
* Strong phone skills
Benefits:
* Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
* Competitive 401(k) participation with up to 4% contribution match
* Certification reimbursement to support your continued development
* Meaningful opportunities for advancement within a growing organization
* A culture built on drive, accountability, collaboration, and excellence
Physical Requirements
This role primarily involves working in an office environment with regular use of a computer and phone. Candidates should be able to:
* Sit or stand for extended periods
* Use hands and fingers for typing and computer work
The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.
$35k-56k yearly est. 17d ago
IT Technician II
Lavoro USA
Technical support technician job in Iowa City, IA
We function as a construction recruiting partner to several companies in the Midwest. We do so with Reliability, Faith, and integrity, with Faith at the center of it all. We are looking for a technology-minded individual to join our client's growing team in Decorah, IA!
Decorah has been mentioned by HGTV as one of "50 of the most charming small towns in the USA" and ranked No. 2 Best Small Town in America by Architectural Digest
PRIMARY RESPONSIBILITIES (but not limited to):
Laptop and desktop computer troubleshooting and repair
Server maintenance
Network configuration, troubleshooting, and maintenance
Frequent, effective communication with clients, business owners and colleagues
QUALITIES AND SKILLS (but not limited to):
Knowledge of Microsoft 365 Business and Windows operating systems
A thorough understanding of business network configurations (such as VLANs, firewall policies and DMZs)
A thorough understanding of servers, including cloud servers
A thorough understanding of cyber security practices
Ability to use basic tools/do physical hardware installs
Eagerness/willingness to learn and adapt
Excellent customer service and verbal and written communication skills
Able to communicate with all levels of customers
Ability to work as a member of a team
ESSENTIALS (but not limited to):
The ideal candidate must be a self-starter and have the ability to work independently.
Due to the need for ongoing communication with clients, business owners and colleagues, strong verbal and written communication is essential
Candidate must also have a degree in computer science or related field, 2-3 years of related experience and a valid driver's license
Use of your personal vehicle with mileage reimbursement will be required
Candidate must be able to regularly work in-person at our Decorah office (this is not a remote position)
We are willing to train the right candidate or to adjust responsibilities for someone with more experience. Pay and some job responsibilities will be dependent on experience
BENEFITS:
PTO is based on time with the company
IRA with 3% match
Majority employer paid STD, LTD, and life insurance ($5 per paycheck employee cost)
EEO AND VETERAN EMPLOYER
$31k-57k yearly est. 60d+ ago
Site Technician
Peregrine Team 4.4
Technical support technician job in Cedar Rapids, IA
Peregrine Team is hiring for Site Technicians in Cedar Rapids, IA. This position is a full-time, contract to hire role with full benefits and competitive pay. Starting at $20/HR
As a Site Technician, you'll support the successful execution of cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments.
Job Duties:
Follow directions from Supervisor and/or Team Lead
Clean, vacuum, and chemically treat surfaces within post-construction or technical environments
Subfloor and drop ceiling vacuuming and wiping
Clean exterior surfaces of cabinets and hardware
Mop and vacuum floor surfaces (vinyl, HPL, and similar)
Dust and wipe furniture, machines, walls, and windows
Requirements:
Ability to read, write, and communicate in English
Reliable transportation
Valid government-issued ID
Comfortable with physical labor and standing for extended periods
Preferred:
Forklift experience
Knowledge of data centers
Previous janitorial or post-construction cleaning experience
Willingness to travel
Bilingual is a plus
Email your resume to [email protected] ASAP or apply here for consideration.
$20 hourly Auto-Apply 58d ago
Customer Support
Afcind
Technical support technician job in Muscatine, IA
AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.
We are A Company Culture Devoted to Innovation & Improvement
AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.
Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.
GENERAL SUMMARY:
Be an active member of the inside sales team. Answer incoming calls; provide complete pre-and post-sales support in a professional manner. Provide effective sales service support for all customers by efficiently processing all customer orders and monitoring the shipment. Assist the Foremost sales team, as needed, in the development of new business and resolution of customer issues.
ESSENTIAL DUTIES AND TASKS:
Address all inbound telephone calls and emails quickly, professionally and efficiently.
Address all customer callback requests in a professional and timely manner.
Provide complete array of customer support services, as needed, including, shipments, credits, pricing, non-stock order updates, and other services.
Perform all data entry and order processing functions accurately and within required time frames.
Verify pricing with appropriate department.
Review open order status daily.
Run and deliver all daily reports required.
Ensure all issues are satisfactorily investigated, resolved and documented.
Ensure all unresolved issues are forwarded to Customer Service Supervisor immediately.
Consistently provide accurate detailed documentation for analysis and follow-up
Daily check the RFS folder to complete the update of Contracts, Order Forms, and the Customer Blanket Purchase Orders with approved new stock items.
Maintain all customer contracts and order forms.
Notify customer Service Supervisor when problem trends appear whether related to supply chain or product issues
Facilitate communications between customer and sales rep. Keep sales rep up to date on all communications and potential outages or substitutions.
File all paperwork, as required
Assist with Inventory Cycle Counting as needed.
Assist in sourcing and locating items
Perform all other duties as assigned by Supervisor.
MINIMUM QUALIFICATIONS:
High School education and either two years' post-secondary education or three years of experience, preferably in a customer service environment. Must be an excellent communicator. Must have a good understanding of both spoken and written English and desire to work with a diverse, multi-cultural population.
A combination of education, training, and experience may be substituted when competency in the role is demonstrated. Successful performance on pre-employment tests is required.
Reasonable accommodations may be made to those who are able to perform the essential duties of the job. The incumbent must be able to pass any required drug test and new hire physical examination. The incumbent must be able to maintain complete confidentiality of any information s/he encounters.
SPECIALIZED SKILLS AND KNOWLEDGE:
Able to grasp technical issues quickly and understand how different components of a product fit and work together.
Ability to listen carefully,
Able to analyze problems quickly and provide resolutions.
Able to organize and manage multiple tasks and multiple priorities.
Excellent interpersonal and communication skills.
Commitment to company values and willingness to be a team player.
Computer knowledge and skill.
Able to use business software packages, applications within Microsoft Office, and Lotus Notes.
Must have 2 years' practical experience with MS Windows operating system environment.
Must have attention to detail.
Work Hours: Mon-Fri 7-4:30
Salary: up to 45k
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
We are an AA/EEO/Veterans/Disabled employer.
$26k-39k yearly est. 20h ago
B Level Technician
Dave Wright Nissan Subaru
Technical support technician job in Hiawatha, IA
VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES!
WE'RE LOOKING FOR B LEVEL TECHNICIANS WITH EXPERIENCE IN ANY BRAND!
GROWING AT A RAPID RATE!
Are you turning 61.5+ hours per week on average? If not, come talk to us about how we can help you get there!
Are you stuck doing warranty work all the time? Our work mix is 70% customer pay!
Need help moving your tools locally? No problem, we'd love to help!
B Level Technician Responsibilities:
Perform multi point inspections and troubleshoot common vehicle issues
Diagnose and repair electrical systems, brakes, suspension systems, and more
Learn all about Nissans and Subarus through online and in-person manufacturers' trainings
Gain certifications
B Level Technician Requirements:
Professional experience working on any brand
Self-motivated
Willing to work through challenges
Good work ethic
Dynamic problem solving abilities
Passion to help people
Valid driver's license
B Level Technician Benefits:
Excellent compensation structure
Health, dental, vision, and life insurance
Paid holidays, paid vacation, paid sick days
3% company contribution to the 401K
B Level Technician Additional Perks:
Meaningful opportunity for community involvement
Summer golf outing
Company Christmas party
Monthly National Holiday celebrations
Waffle Iron Day: *******************************************
Frank and Beans Day: ******************************************
Donut Day: ******************************************
Dave Wright Nissan Subaru Core Values:
We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit
Apply for our B Level Technician position today!
**Please check your email after submitting an application**
$36k-50k yearly est. Auto-Apply 12d ago
Field Technician, Lift Truck
Altorfer Inc.
Technical support technician job in Cedar Rapids, IA
Req No. 2023-4658 Category Technicians Type Regular Full-Time Union or Non-Union Non-Union Division Lift Truck Company Altorfer Inc Working Hours/Days 7:00AM - 5:00PM, Monday- Friday (some Saturdays & O.T. when needed).
Job Summary: Perform maintenance, diagnosis, and repairs in the field, on customer owned or Altorfer rental lift trucks/forklifts/material handlers, Caterpillar, and other allied type construction equipment.
Basic Duties
Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and lift truck equipment.
Assist in the decision if equipment needs to be transported into the shop to complete repairs.
Establish and maintain service-oriented working relationship with customers.
Plan and execute the repair of various pieces of rental equipment.
Provide excellent customer service to all customers.
Complete service reports and all other paperwork before and after repairs are made.
May perform other related duties as requested and/or assigned.
Keep current with industry standards.
Qualifications
Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
Previous experience working on electric, diesel engines, hydraulic systems, fuel systems, drivetrain, brake systems, etc. and possess troubleshooting skills.
Automotive and Industrial Maintenance Technicians encouraged to apply.
Computer literate and proficient with programs such as Microsoft Word and Outlook required. Knowledge of Cat software preferred.
Must take initiative, be team oriented and willing to adapt to change.
Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
Must be a self-starter, well organized and able to work in a fast-paced environment.
Ability to follow all safety rules and wear proper safety equipment.
Excellent customer service skills are needed.
Must be able to safely lift 75lbs, bend, twist, and climb.
Must possess a Class C or higher commercial driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Physical Requirements/Working Conditions
This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis carry, bend, and lift; up to 75 lbs. Will be required to wear appropriate safety equipment (IE- steel toed boots, hard hat, safety glasses with side shields, hearing protection, cut resistant gloves, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Travel between locations is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people that work together.
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$32k-48k yearly est. 3d ago
Help Desk Support
Arete Technologies 4.5
Technical support technician job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for
computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
Skill Required
Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience.
6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment.
Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite.
Excellent verbal and written communication skills.
Strong problem solving skills and the ability to quickly learn new software.
Proven ability to work independently with a strong focus on customer service.
Working knowledge of computer hardware and peripherals.
Qualifications
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Additional Information
Best Regards,
Amrit Lal
$32k-62k yearly est. 3d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Cedar Rapids, IA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-35k yearly est. 15d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Iowa City, IA?
The average technical support technician in Iowa City, IA earns between $24,000 and $59,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Iowa City, IA