Technical support technician jobs in Lansing, MI - 189 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

? Communicate effectively, both orally and in writing, with users, unit staff and Managers Maintain a broad system knowledge, knowledge of computer related equipment, and end user software Analyze operational problems Investigate alternative solutions and potential risk Initiate corrective action Record and report status Teach and assist other staff and users Project management Server support Telecommunications support Database systems support Enforce security standards EDUCATION: Possession of a bachelors degree with 21 semester (32 term) hours in computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, or mathematics; or possession of an associates degree with 16 semester (24 term) hours in computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent. Alternate Education and Experience Information Technology Programmer/Analyst P11 Possession of an associates degree with 16 semester (24 term) credits in computer science, information assurance, data processing, computer information, data communications, networking, systems analysis, computer programming, IT project management, or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4,160 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement. OR Educational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician, or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement Duty 1 General Summary of Duty 1 % of Time 40 Serves as a technical expert and provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products. Individual tasks related to the duty: Provide on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated set of diagnostic tools and techniques utilizing a specialized set of diagnostic tool and elevated privileges. Research, analyze, develop and document solutions new processes and procedures to implement new solutions for use by technicians to meet future problem resolution needs. Serve as technical experts providing support to other technicians. Administer, implement, and provide technical support of applications and associated hardware used in a client server environment utilizing a specialized set of diagnostic tools with elevated privileges. Administers and implements automated data processing systems and computer application programs. Convert and implement new systems and upgrade existing systems. Duty 2 General Summary of Duty 2 % of Time 35 Lead, coordinate and oversee teams that work on processes, procedures and technical specifications. Plan, design and oversee analytical and technical assignments, and implementation of computer hardware software and network components. Individual tasks related to the duty: Provide planning, design, and implementation of computer hardware, software, and network components. Lead in the development of processes and procedures to be used by IT technicians in the division and elsewhere in DTMB. Develop operational and installation procedures to be used by other staff for communication systems, hardware, network, security, storage and software. Analyze the need for, and develops, documents, implements and monitors information technology quality assurance standards. Serve as a liaison between other technical staff, management, users, and vendors regarding service requests, usage, standards, security, and other technical matters. Maintains records and prepares reports and correspondence related to the work. Duty 3 General Summary of Duty 3 % of Time 15 Maintain, administer and support remote application and file servers, network operating systems and local area networks in partnership with other areas of DTMB. Individual tasks related to the duty: Perform Server installs, upgrades, moves, repairs and removals. Perform install and upgrades to Network Operating systems. Troubleshoot Local Area Network connectivity issues through cables, switches and hubs. Administer network groups, users and rights associations. Monitor and maintain local server back up systems. Assist in the rebuild of failed servers, including installation of hard drives, rebuilding network operating systems and restoring backed up files. Setup, support, test and troubleshoot print servers. On-site support for installation of Telecommunication hardware. Install and troubleshoot wiring and associated devices including tranceivers, switches, hubs and routers. Duty 4 General Summary of Duty 4 % of Time 10 duties as assigned. Including local database administration, enforcing security standards, and virus/spyware remediation. Pursuing technical training and specialized client training in order to service all agency clients within a service area. Individual tasks related to the duty: Manage and update local database systems. Manage client access and user rights for database systems. Provide for the updating of patches and virus repair. Seek out and attend relevant technical training. Attend special training sessions required by client sites to provide complete IT service. Carry out the directives of Management in support of providing customer service to clients of DTMB.

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home. Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: General Summary: Our IT Onsite Support Analyst I will actively be working at multiple clinical locations in Michigan with the main location in Lansing Michigan. As an IT support analyst I your focus will be on providing support at the user desk or within the locations in need of assistance. The IT Onsite Support Analyst I will also help remotely at other sites. Provide exceptional customer service. Respond to tickets indicating a user support request and identify and resolve issues. Work with other resources and vendors to deliver effective support services. Provide ongoing technical support and follow-up with staff. Stellar communication and customer service skills are essential for this role. *This is a full-time IT role working Monday to Friday at our CHC Lansing clinics. It will also support Eaton Rapids as needed. The schedule to work is Monday to Friday (day shift). No holiday or weekends.* Primary Duties and Responsibilities (Essential Functions): · Perform PC, peripherals, printer installations, upgrades and relocations onsite · Consult with users, to determine hardware, software and system specifications · Develop, prototype, test, troubleshoot, and document new systems and hardware for end users · OS and application installations · Setup and configure desktops and laptops for deployment · Identifying, troubleshooting, resolving, and documenting user system issues · Assist with inventory control of equipment and software · Provides immediate assistance when possible and appropriate · Responding to end user support request tickets, calls, and emails: o Updating service work notes o Prioritizing work to resolve complex support client issues o Collaborating with other CHC staff and vendor support resources to resolve requests o Providing updates, status, and completion information to management · Manage user accounts in Active Directory, Exchange, Office 365, MFA system, and requests for hospital EMR access. · Manage and administrate the service desk environment with the other Onsite Support Analyst · Utilizing remote monitoring and management software to resolve client requests · Ensuring the security of all configurations made on client systems · Managing and reviewing basic security systems logs · Manage the phone system · Provide support for phones and A/V systems · Documenting solutions and building IT knowledge base · Interacts in a cross-team capacity to meet customer and organizational needs · Immediately bring to the attention of your supervisor, areas of concern or items in need of correction as they are discovered · Manage radiation oncology and urology hardware systems · Basic server hardware troubleshooting · Basic network troubleshooting · Administrate door/badge systems · Special assignments and projects as directed by your supervisor Qualifications: · Associate Degree in Computer Science or related field or equivalent experience - willing to consider 1-2 years of work experience in an IT Systems Support, desktop support, help desk or similar role. · Strong interpersonal, verbal and written communication skills. Ability to effectively communicate and work with non-technical people on technical issues. · Strong work ethic and the initiative and ability to work independently and in team environments. · Attention to detail and good listening skills. Can follow complex instructions and pre-established guidelines to perform the job functions in accordance with established standards, concepts, practices, and procedures of CHC. Preferred Knowledge/Skills/Abilities/Education/Experience: · Experience with Radiation Oncology Solutions · Proven skills in PC repair, troubleshooting, deployment · Remote desktop support applications · Troubleshooting printer and fax issues · Experience with data cabling and cable management · A+ or Microsoft certifications are beneficial but are not required. · Ability to manage multiple requests and issues · Operating System experience in the Win 10, Win 11, Mac OSX, Thin client OS · End user management in Active Directory, Exchange, Office 365, Citrix, SharePoint, Azure Virtual Desktop · Desktop applications, Office 365 applications · Knowledge of desktop, laptop, and mobile device operation · Working knowledge of medical terminology · Working knowledge of electronic medical records Function as a team member by expanding his/her responsibilities as directed by management to facilitate optimal workflow within the cancer center. Communicates and interacts with peers and other departments in a manner that is viewed as having a positive effect on patient services and CHC staff morale. Interacts effectively with patients/family members and demonstrates sensitivity in regards to cultural diversity, age specific needs and confidentiality. This employee has access to medical records daily. The parts of the medical record s/he needs to references to perform his/her job are as follows: Lab Information System, Pharmacy Information System, Entire Chart/Electronic Medical Record (EMR), and Electronic Billing System (EBS). Work Environment: Able to see clearly in an environment which is equipped with typical lighting. Able to perform manual tasks that require the use of fine muscle motor skills. Able to walk approximately one mile per workday. Able to lift 50 pounds. Able to stand and / or sit for prolonged periods. Able to freely bend/stretch. Able to access, input and retrieve information from computer. Very fast-paced and ever changing office environment. Demanding regarding deadlines and time frames. Very detailed and challenging work. Constant demand for updating knowledge. Some travel will be required as needed to provide support at one of our clinic locations.

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. •Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. •Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. • Qualifications Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases. Additional Information All your information will be kept confidential according to EEO guidelines.

Working/Functional Title Manager of IT Support The Manager of IT Support will lead a dynamic team of professionals that provide excellent IT service and support to the College of Natural Science (NatSci). This position will be a mix of managing projects, fellow team members, and providing hands-on IT support. The distributed team works with a wide selection of technologies that support teaching and learning, research, and operations across many departments and programs. This position will work daily and closely with other IT professionals and with the NatSci faculty, staff, and students. Ideal candidates will have the ability to lead, motivate, and train team members with technical and interpersonal skills. Other key abilities for success include excellent time and project management skills; proficient and professional communication skills, willing to learn from, and collaborate with other IT professionals to accomplish tasks and projects. What you'll be doing with us: Identify, initiate, oversee, and complete projects of moderate complexity Train, manage and over see 6 to 8 IT support professionals located across campus Over see IT purchases and ensure all University procurement policies are followed Identify gaps in internal policy and procedures and work with the wider team to craft and implement new ones IT support for desktops and laptops running Windows, Mac OS, and Linux IT support for printers, multi-function devices, and tablets Setup of new tech devices and decommission of old devices IT support of various software and web applications Manage and track College and Department software licenses, including user maintenance and installation Maintain IT inventory, including hardware and software Perform basic server updates, file permission setting changes, and AD group maintenance Perform basic Ethernet and WiFi network troubleshooting and manage basic network settings on various devices Support and maintain conference and classroom projectors and miscellaneous AV equipment Assist users with virtual meetings on Zoom and Microsoft Teams Michigan State University (MSU) is ranked #30 among public universities and #63 overall i n U.S. News & World Report's America's Best Colleges 20 25. Located in East Lansing, three miles east of the state's capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program an d educational assistance. MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU's mission of providing education, conducting research, and advancing engagement. Minimum Requirements Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; three to five years of related and progressively more responsible or expansive work experience in leading or managing a team; coaching others with technical and interpersonal skills; initiating, overseeing, and completing projects of moderate complexity; experience with operating systems Microsoft Windows and Mac OS; ability to lift and carry up to 25 lbs.; or an equivalent combination of education and experience. Desired Qualifications Excellent communication skills Ability to articulate technical concepts to non-technical users in a clear and friendly manner Possess a strong customer focus; Prioritize customer satisfaction by going above and beyond to resolve issues promptly, follow up on user inquiries, and gather feedback to continuously improve the IT support experience. Team player Prefers to collaborate with others and work together on solutions A bachelor 's degree in computer technology or information systems, with coursework in an information-technology specialization Three-plus years managing a team of IT support professionals One to three years of experience with automation and scripting tools such as Windows PowerShell, Microsoft Power Automate, and Git One to three years of experience with Linux, including command line Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Application Materials Resume and cover letter Special Instructions Provide three professional references knowledgeable of your work. Work Hours STANDARD 8-5 Website https://tech.msu.edu/ Summary of Physical Demands Lifting Move computers, printers, monitor, etc. Carrying Move computers, printers, monitors, etc. Pulling Relocate computers, printers, monitors, etc. Bidding eligibility ends February 3, 2026 at 11:55 P.M.

Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products. The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN. There will be about 65% travel for this region. This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place. A successful Applications Specialist will: * Exhibit Wavetronix core values: * People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward * Growth Mindset: works to constantly improve processes and improve personally * Innovation Driven: has ability to solve problems * Master installation and configuration of Wavetronix core products * Demonstrate and troubleshoot Wavetronix products * Build positive relationships with customers * Be self‐motivated and enjoy working on and with teams * Have clear written and verbal communication skills * Be intrinsically motivated and enjoy working with the customer * Able to work flexible shifts and to adapt workflow to changing project schedules * Have previous field service experience in traffic signal/ITS cabinets * Provide technical training (typically up to 10 people) on products as needed either in the field or in office * Have the ability to give technical presentations * Review plans and design Wavetronix products into projects * Conduct technical site surveys * Provide service and customer support both in the field and over the phone * Help manage all on site installation/configuration of products * Diagnose errors or technical problems and determine proper solutions * Document processes and produce timely and detailed trip reports * Cooperate with the team and share information across the organization * Comprehend customer requirements and make appropriate recommendations * Keep track of current projects and support cases in CRM * Have a basic understanding of networking * Be excited about personal development and eager to engage in development training * Travel as required within and between territories. * Technical degree (EE, EET) or certifications in ITS/traffic industry preferred More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones * Understand company core values, strategies, and initiatives * Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment * Able to effectively use mobile tools and applications * Have a positive relationship with Wavetronix customers * Able to understand and effectively communicate technical procedures and processes to customer * Comprehend customer requirements and make appropriate recommendations to the client * Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones * Master installation and configuration of Wavetronix products * Demonstrate the ability to troubleshoot, test, repair, and service technical equipment * Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones * Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products * Learn intersection and controller cabinet basic operation * Perform at least 5 solo technical customer visits Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description: Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications LOCAL preferred first Additional Information Best Regards Alka Bhatia

Provides IT help desk support for all Kettering team members in areas such as hardware and software. Ensures problems are resolved quickly without significant interruption to day to day operations. Diagnoses and resolves PC hardware and software problems including printing, peripherals, hardware, and software performance. Monitors and reports status of any open or on-going help desk tickets or projects. Investigates and reports trends in help desk calls and tickets. Assists in creating and maintaining user profiles/passwords on the network and e-mail systems. Assists with user access problems such as user password resets and user account unlocks. Assists with managing and monitoring hardware, PC workstation, and peripheral inventory. Maintains, supports, deploys, and tracks hardware and software assets. Performs periodic preventative maintenance on desktop computers and equipment. Assists Desktop Support Technicians with configuration and deployment of PC hardware and peripherals. Assists with installation and maintenance of software programs on desktop and laptop computers. Assists IT administrators with tasks as required. Preferred Qualifications -At least an A+ Certification -The ability to type at 50+ wpm -Experience in customer service

The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices. Responsibilities Identifies and procures the hardware and software needed to satisfy user requirements. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises. Loads appropriate software packages such as operating systems, networking components and office applications. Assists in the customization and adaptation of existing programs to meet users' requirements. Provides telephone, in-person and online support to end-users. Coordinates activities with network services and information systems groups. Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Refers major hardware problems to service personnel for correction. Connects users to networks and provides initial training in facilities and applications. Sets up and provides support for mobile devices. Assists in research and procurement of computer accessories and supplies. Manages IT inventory of supplies in the print room and server room. Performs other duties as assigned. Qualifications Formal Education, Licenses and Certifications High School diploma required. Associate's degree in technical field preferred. Knowledge and Experience Two (2) years of related experience. Competencies and Personal Attributes Ability to organize, multitask, and prioritize. Ability to communicate effectively verbally and in writing. Ability to interact with employees and vendors in a professional manner. Technical capacity Time management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Availability This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Travel Local travel to all PEA Group offices is expected.

Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s). Enterprise Network Micro-Segmentation Software Application Solution Support NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job Description: Minimum Experience: • Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware. Certification Requirements: •Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA Additional Qualifications: • IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12.48 - $16 per hour Salary Range: 12.48 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

Starting Pay: $18.7322 Hourly ($38,963) Step A: $20.4072 Hourly ($42,447) Step B: $23.5649 Hourly ($49,015) Step C: $24.7615 Hourly ($51,504) MINIMUM QUALIFICATIONS: (one from both A and B) A. At least one of the following: * Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences, or a closely related field. * OR- * Two (2) years current IT work experience supporting SCCM, ManageEngine Desktop Central, or other end user computing management systems. B. Minimum Certification * Obtain CompTIA A+ or CompTIA Security+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24\/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs work assisting other IT staff with the installation, administration, and optimization of desktop and mobile computing solutions and related devices, to achieve high reliability and performance. Maintains the proper configuration of end user computing devices through the use of workstation images and software deployment packages in SCCM or other end user computing management systems. Ensures the availability of systems, new implementations, ongoing management and patching of desktop and mobile environments. Ensures the physical security, integrity, and safety of desktop and mobile devices. Assists in the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links. Works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: * Assist in deploying and maintaining end user computing management systems for software deployment and patching. * Deploy and maintain end user computing devices and peripherals. * Implement and maintain security solutions, including patch management, and anti-virus, on all supported systems. * Update documentation as it relates to configuration, processes, system changes, service records and security configuration. * Manage equipment including: desktop, mobile devices, printers, conference room equipment, and their associated operating systems and software. * Assist with monitoring the operation and performance of managed systems and troubleshoot and resolve problem areas as needed including but not limited to upgrades and patches. * Research relevant technology products, services protocols, and standards to remain abreast of developments in the IT industry. * Attend training (seminars, conferences, trade shows, or other ongoing education) to ensure minimum skill levels and certifications (or equivalent) in all applicable technologies, and to ensure familiarity with new and emerging technologies and trends in supported systems. * Ensure consistent documentation, training and certification on systems, processes and Procedures. Please see the attached job description for more details.","

Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 2263-Fenton Commons-maurices-Fenton, MI 48430. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. Location: Store 2263-Fenton Commons-maurices-Fenton, MI 48430 Position Type:Temporary (Fixed Term)/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products. The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN. There will be about 65% travel for this region. This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place. A successful Applications Specialist will: Exhibit Wavetronix core values: People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward Growth Mindset: works to constantly improve processes and improve personally Innovation Driven: has ability to solve problems Master installation and configuration of Wavetronix core products Demonstrate and troubleshoot Wavetronix products Build positive relationships with customers Be self‐motivated and enjoy working on and with teams Have clear written and verbal communication skills Be intrinsically motivated and enjoy working with the customer Able to work flexible shifts and to adapt workflow to changing project schedules Have previous field service experience in traffic signal/ITS cabinets Provide technical training (typically up to 10 people) on products as needed either in the field or in office Have the ability to give technical presentations Review plans and design Wavetronix products into projects Conduct technical site surveys Provide service and customer support both in the field and over the phone Help manage all on site installation/configuration of products Diagnose errors or technical problems and determine proper solutions Document processes and produce timely and detailed trip reports Cooperate with the team and share information across the organization Comprehend customer requirements and make appropriate recommendations Keep track of current projects and support cases in CRM Have a basic understanding of networking Be excited about personal development and eager to engage in development training Travel as required within and between territories. Technical degree (EE, EET) or certifications in ITS/traffic industry preferred More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones • Understand company core values, strategies, and initiatives • Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment • Able to effectively use mobile tools and applications • Have a positive relationship with Wavetronix customers • Able to understand and effectively communicate technical procedures and processes to customer • Comprehend customer requirements and make appropriate recommendations to the client • Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones • Master installation and configuration of Wavetronix products • Demonstrate the ability to troubleshoot, test, repair, and service technical equipment • Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones • Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products • Learn intersection and controller cabinet basic operation • Perform at least 5 solo technical customer visits Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Starting Pay: $18.7322 Hourly ($38,963) Step A: $20.4072 Hourly ($42,447) Step B: $23.5649 Hourly ($49,015) Step C: $24.7615 Hourly ($51,504) MINIMUM QUALIFICATIONS: (one from both A and B) A. At least one of the following: Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences, or a closely related field. -OR- Two (2) years current IT work experience supporting SCCM, ManageEngine Desktop Central, or other end user computing management systems. B. Minimum Certification Obtain CompTIA A+ or CompTIA Security+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs work assisting other IT staff with the installation, administration, and optimization of desktop and mobile computing solutions and related devices, to achieve high reliability and performance. Maintains the proper configuration of end user computing devices through the use of workstation images and software deployment packages in SCCM or other end user computing management systems. Ensures the availability of systems, new implementations, ongoing management and patching of desktop and mobile environments. Ensures the physical security, integrity, and safety of desktop and mobile devices. Assists in the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links. Works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: Assist in deploying and maintaining end user computing management systems for software deployment and patching. Deploy and maintain end user computing devices and peripherals. Implement and maintain security solutions, including patch management, and anti-virus, on all supported systems. Update documentation as it relates to configuration, processes, system changes, service records and security configuration. Manage equipment including: desktop, mobile devices, printers, conference room equipment, and their associated operating systems and software. Assist with monitoring the operation and performance of managed systems and troubleshoot and resolve problem areas as needed including but not limited to upgrades and patches. Research relevant technology products, services protocols, and standards to remain abreast of developments in the IT industry. Attend training (seminars, conferences, trade shows, or other ongoing education) to ensure minimum skill levels and certifications (or equivalent) in all applicable technologies, and to ensure familiarity with new and emerging technologies and trends in supported systems. Ensure consistent documentation, training and certification on systems, processes and Procedures. Please see the attached job description for more details.