Technical support technician jobs in Owego, NY

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR JrROpgB0XA

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. Job Description · 2 yr degree is a VERY NICE to have but not a deal breaker if someone has significant experience. · Responsible for the effective acquisition, installation, maintenance, and use of desktop technology. · May be responsible for the purchase and installation of hardware/software. · Represents bridge between technology and business needs. · Resolves problems with new and existing equipment. · May train end users on software. · Administers end user requests and projects. · Coordinates resources to solve problems. · Learning and applying a basic knowledge in one skill area. · Limited use and/or application of technical principles, theories and concepts. · Develops solutions to routine technical problems of limited scope. Work is closely supervised. · Follows specific, detailed instructions. · May be assigned to small projects or to phase(s) of larger projects. Contributes to the completion of routine technical tasks. · Failure to achieve results can normally be overcome without serious affect on schedules and programs. · Contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group. · May or may not have frequent external customer contacts. Qualifications •Troubleshoot complex client issues both in-person and remotely. Installed, updated, maintained and troubleshoot computer systems, both software and hardware including servers; ensured system operations were optimized. Additional Information Kind Regards, Pramod Kumar Technical Recruiter Integrated Resources, Inc. DIRECT # - 732-844-8730

We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them. An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding customers. Your goals will be to build value for clients that will help protect the company's character and business. IT Service Desk Technician Responsibilities Serve as the first point of contact for customers exploring technical assistance over the phone or email Complete remote troubleshooting through diagnostic techniques and pertinent questions Discover the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unsolved issues to the next level of support personnel Provide detailed information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements to procedures IT Service Desk Technician Requirements Some experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and solve basic technical issues Proficiency in English Excellent communication skills Customer-oriented and cool-tempered

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for an Technical Specialist - Energy Efficiency Testing to join our Electrical team in Cortland, NY. Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating and evolving to reduce risk for consumers, brands, and organizations in every sector around the world. Our purpose: Bringing quality, safety, and sustainability to life. What are we looking for? This Technical Specialist position is responsible for independently performing testing and evaluation on a variety of products to the provisions of U.S., Canadian and other international product safety standards; writing reports; and communicating with clients.This position is not eligible for immigration sponsorship Salary & Benefits Information The salary range for this position is $68K - $75K. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off (PTO), paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more. What you'll do: Listed examples are illustrative, and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following: Read and determine applicability of national codes and standards clauses for the EUT (equipment under test). Set up and operate EUT; perform and document simple repairs on EUT as needed. Follow sample handling procedures, ensure that sample is logged into and out of the system. Move equipment as needed through the facility. Properly package sample for shipment with S&R department assistance. Set up and operate standard test equipment including, but not limited to spectrum analyzer, oscilloscope, multi-meter, dielectric strength tester, ground continuity tester, digital multi-meter, surge generator, over-voltage tester, environmental condition chambers, articulated probes. Use hand tools to build / calibrate test fixtures. Perform electrical and mechanical testing of products in accordance with standards. Compile test results, analyse data, and product description information into report templates and shells. Submit report to reviewer for final approval. Communicate project status and test results to client, sales personnel, and management throughout testing. Within policy guidelines, identify, properly document, and recommend engineering judgments. Perform other duties as required. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Minimum Requirements & Qualifications: Bachelor's degree in science, technology, or similar degree, or the equivalent in terms of education, experience and/or training 0+ directly related experience Must be self-motivated and able to work independently in a fast-paced, multi-tasking environment Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Valid unrestricted driver's license and reliable driving record (required) Travel up to 25% as business dictates Applicants will be required to complete an I-9 to verify their eligibility to work in the U.S. Applicants must reside in and be able to legally work in the United States. Preferred Requirements & Qualifications: Bachelor's degree in any other engineering field, or the equivalent in terms of education, experience and/or training; experience (6+ years) Demonstrated experience with U.S., Canadian, and other international product safety standards, i.e., ANSI, CSA, UL, EN, IEC Prior project management experience

Senior Community Support Professional Community - Prevocational Cortland, NY Job Title SR. COMMUNITY SUPPORT PROFESSIONAL Reports to Supervisor- Community Services Direct Reports NONE FLSA Status : NON-EXEMPT DSP Status : YES To explore the full range of benefits please visit our website **************** $18.26-$22.00/hour - Placement in the range will be determined based on experience and other factors allowed by law This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents. GENERAL SUMMARY This full-time position provides services to individuals who receive prevocational services and/or community habilitation services to individuals through the implementation of service and support plans. Sr. Community Support Professionals may be assigned to work with any individual served in these service areas. Company Standards Maintains regular attendance and punctuality in order to provide quality habilitative services to individuals served. This position performs all hours at physical locations required for services for the individuals served including but not limited to community placements, individual's homes, retail stores, banks, fitness centers, etc. Work hours will also include required training at assigned JMM Murray and/or off-site locations. Follows all safety rules and regulations; wears and/or uses any required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to Community Services management. Conducts all aspects of community services to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations. ESSENTIAL FUNCTIONS Provides community services, which include site-based and community based prevocational services, community habilitation services or both, to assigned individuals. Duties include services related to their work at community-based employers, including JM Murray, support with work assessments and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans. Follows the schedule as assigned by the supervisor. Works cooperatively with others to ensure individuals receive service as scheduled and that requests by individuals for schedule changes are communicated to the supervisor. Provides services to individuals served in site-based prevocational services at JM Murray Rt 13 location, through assistance to improve their work skills and performance, enhancing their readiness for competitive employment. Maintains knowledge and training if assigned to this task as a functional back to another assigned Sr. CSP. Works directly with Operations Team Leaders and Supervisory Staff to ensure individuals are receiving the appropriate support to enhance their work skills and behaviors. Consistently coordinates and leads group activities. Duties include preparation for the group, ensuring there are supplies available for the activities, creating a group schedule, and communicating details of the group with other staff. Maintains knowledge and training if assigned to this task as a functional back to another assigned Sr. CSP. May assist the supervisor with providing shadowing experiences for new employees, showing new staff how to do various tasks such as signing out vehicles, signing out gas cards, etc. May be requested to attend specific life plan meetings and provides updates on activities individuals have been doing and feedback on their progress towards their goals. Provides supervisor with information and feedback regarding individual staff action plans and makes recommendations for modifications in order to enhance the skills and learning of individuals served. Provides safe transportation and on-site supervision to support individuals at community sites. If using a company vehicle, ensures it is left clean inside and free of debris, it has gas in it, and that first aid kits are on hand. Immediately reports any mechanical, safety or other needs for repair and maintenance to Community Services management. Ensures employee personal vehicles are in safe working order, clean inside and free of excess debris. Completes appropriate and timely documentation of services which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a computer, laptop, and/or a tablet. Ensures that group activities are documented correctly so that billing for those services is accurate. Attends all required training and meetings, and maintains certifications and updates to training, as assigned. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity. When assigned to the Rt 13 Operations location, and when not directly engaged in providing services or completing documentation, may also assist operations with general operations tasks in the areas where individuals served are working. Performs additional duties and responsibilities, as assigned. COLLABORATION INTERNAL Community services staff JM Murray Services, Operations and Administrative staff COLLABORATION EXTERNAL Care Coordinators and other community providers Families EDUCATION and EXPERIENCE High school diploma or GED required One year of experience working with individuals with developmental disabilities preferred KNOWLEDGE and SKILLS Ability to work both independently or as part of a team Sound decision-making skills and judgment; ability to perform job tasks as required with minimal supervision Good verbal communication skills and ability to adapt communication style to meet the needs of individuals served Good written communication skills and efficient use of technology Compassionate and caring Ability to lift, push, pull and move at least 50 lbs. OTHER REQUIREMENTS Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS minimum insurance coverage. Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Development Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles. WORKING CONDITIONS Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather. PHYSICAL REQUIREMENTS Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission. 0-24 % 25 -49 % 50 -74 % 75 -100 % Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment. X Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors. X External Conditions: Must be able to work in a position requiring exposure to the weather conditions. X Lifting: Must be able to lift unaided, at least 10lbs X Must be able to lift unaided, from 11-30lbs X Must be able to lift unaided, from 31-70lbs X Must be able to lift unaided, from 71-100lbs Must be able to lift unaided, over 100lbs Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials. X APPLICANTS I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE EMPLOYEE I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE Sr. Community Support Professional V2024.07.09

This is a position for a customer service-focused professional providing level one technical support to end users in an in-office professional environment. The candidate for this position will demonstrate strong critical-thinking skills, a calm and service focused demeanor and the ability to manage multiple priorities under stress. Leverage knowledge and experience to execute troubleshooting solutions when investigating unresolved issues; Diagnostic testing- using remote control tools to assume controls of a user's system. Utilize the Ticketing System queue to ensure all tickets are completed in a timely manner. Maintain knowledge of fundamental operations of relevant software, hardware and other equipment. Timely escalation via email and verbal of unresolved incidents/requests to the proper level or application/systems support teams as needed. Identify and escalate situations requiring urgent attention. Stay current with system information, changes and updates. Knowledge of relevant call tracking applications. Contact vendors to place orders., request support and follow up on same. Administer, configure and provide Level I troubleshooting for telephone system. Help end users with printer setup and basic printing troubleshooting needs. Assist end users with corporate assigned mobile devices issues, setup and configuration. Work on data center hardware/software issues on an assigned or as needed basis. Maintain updates to the supply inventory. Ability to support remote and traveling users in a “hands-off” capacity via remote login and phone. Prepare\Deploy computers/workstations with all of the necessary hardware and software components, and creates user accounts (as needed). Support the operation and setup of the workstations, printers, servers and network. Monitoring of Anti-Virus System and System Alerts. Support the operation of computer peripherals such as scanners, faxes, switches, wireless routers and mobile devices. Document re-occurring problems and identify the root cause to find solutions. Regular and reliable attendance. Work overtime on an as needed basis. Other duties as assigned. Requirements High School degree required 3+ years minimum office and\or technology experience Network+ Certification desired SCCM experience desired A+ Certification desired but not mandatory Strong critical thinking skills Basic knowledge of Microsoft Office (Word, Outlook, PowerPoint and Excel) Excellent oral and written communication skills Ability to prioritize and quickly resolve issues Desire to acquire a deeper technical understanding Customer service oriented at all times Organized and detailed oriented Works well in a fast-paced task driven environment Problem-solver Proactive Team-player Travel to branch office locations required as needed. Ability to work nights and/or weekends as needed. Salary Description $23 - $27 per hour DOE

Job Description JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble-shoot 2. Professional sounding and clear voice when speaking 3. Being polite at all times to customers on the phone 4. Ability to multi-task as necessary. Additional Information $15/hr 12 months

+ The initial location of assignment is subject to change at any time given that Field Services operates and travels between various sites to facilitate end-user requests/issues. + That said, the role may require some light travel as needed for event support and/or remote sites with customers needing assistance. + The candidate may be considered for future development opportunities within the Service Line and possibly outside of the organization after a period of 1.5 to 2 years in the Field Services role. + The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure both in-person and (at times) remotely within the Client premises (USA). + The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office suites. + Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes. **Required Skills:** + ** - 1+ year Hardware Experience (beyond imaging/deployment) or relevant experience** + Excellent problem-solving and communication skills + Proven experience in Windows OS deployment, especially Windows 11 + Basic knowledge of Command Prompt and PowerShell + Willingness to learn & grow + Active Directory Administration + Limited support for corporate mobile devices + Familiarity with cloud applications (Office365, etc.) + Troubleshooting Cisco VPN connectivity + Familiarity supporting Citrix connectivity + Remote connection/utilization + Asset management skills + Edge, Google Chrome, various browser(s) support + Installation/configuration of various Adobe products + Installation/configuration of Check Point endpoint client software + Printer/driver troubleshooting & installation + ServiceNow utilization + Deployment/configuration of standard IP telephony + Hardware ordering/deployment **Desired Skills:** + Documentation (records) management + Knowledge base utilization + Project interaction + Customer scheduling/follow-ups + End user equipment moves (disconnect/reconnect) + Multi-team interaction and/or technical roundtable participation + Standard device imaging via USB/PXE server(s) + Smart-Hands tasks/functions outside of standard operational work + Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. + The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. + The Corporate Field Services Technician will take ownership of follow-up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position. **Preferred Certifications:** + CompTIA IT Fundamentals + CompTIA A+ CompTIA Cloud+ CompTIA Mobility+ CompTIA Network+ CompTIA Server **Education:** + Associate's degree (preferred), HS Diploma or GED Minimum Required. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position OverviewUnited Health Services (UHS) is seeking a detail-oriented Contract Technician to join our Managed Care Contracting team. In this role, you will review and improve hospital, homecare, and physician contract management within the Epic system, validating HealthPlan payments to ensure accuracy. You'll audit expected reimbursements and analyze components impacting payment calculations, playing a vital role in resolving system adjudication issues and identifying necessary corrections. At UHS, every connection matters-from the accuracy of our contracts to the partnerships we build with payers and colleagues. Your expertise will help strengthen these connections by supporting efficient and precise contracting processes that directly impact patient care and organizational success. Join us and make a meaningful difference in the way care is delivered. Primary Department, Division, or Unit: UHS Managed Care Contracting Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $21.31 - $30.90 per hour, depending on experience ----- Job Responsibilities: Collaborate with clinical and business leaders to meet project deliverables related to contract management and system updates. Define, document, build, and maintain EHR application content within the Epic system to support managed care contracts. Perform thorough unit testing and facilitate functional and integrated testing to ensure system accuracy and reliability. Document and report system issues internally and communicate with vendors to resolve problems efficiently. Provide supervision and support to analysts, acting as an application expert during system rollouts and updates. Assist with contract negotiations and budget neutrality efforts for key accounts as needed. Audit expected reimbursements and validate HealthPlan payments, identifying and resolving adjudication issues. Maintain clear communication on project progress and contribute to continuous improvement of contract management processes. Position Qualifications: Preferred: Associate's degree and/or Four (4) year of revenue cycle, clinical, healthcare operations, information technology, or health information technology experience. Current Epic certification (s) ----- Why You'll Love Working at UHS At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life. A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************

Budget Title Lead Programmer/Analyst Campus Title Technology Support Specialist School/Division Academic Affairs, Division of Department Campus Technology Services Staff Sub-Type Staff & Administration Salary Level SL3 Salary Range $57,500+ depending on experience (DOE) Salary Determination Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts. Position Effort Full-Time If Part-Time, enter FTE: Is this a temporary position? No If Temporary, enter End Date: Position Summary As a member of Campus Technology Services Desktop Support team, this individual will be responsible for the installation, support, troubleshooting, and upgrades of Windows/Macintosh technologies in the academic, administrative, and research environments at SUNY Cortland. Salary Range: $57,500+ depending on experience (DOE) Watch to learn more about careers at SUNY Cortland: ******************* NjgXC95M0?si=k2l13TUB9mJ9YjD8 What makes SUNY Cortland a great place to work? * Our positions provide predictable salary progressions, and many offer permanency. * Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement. * SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland's Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor's approval. * Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding. * Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings Major Responsibilities Operations: * Install Windows/Macintosh desktop applications, computer hardware and peripheral devices for use in administrative offices and instructional spaces. * Utilize endpoint management systems to install software, provide support, and maintain inventory records. * Respond to user support requests submitted in the IT service management system. Respond to requests for equipment pick-up and equipment moves. Track and record services provided for assessment and reporting purposes. * Troubleshoot and diagnose problems by asking informed questions. Test alternative solutions until issues are resolved. Provide step-by-step instructions to users for problem resolution. Conduct remote troubleshooting when needed. Escalate incidents as appropriate. * Participate in campus-wide Information Security program. Follow established procedures for responding to security threats such as viruses, malware, ransomware, and phishing attempts. Monitor threat detection and remediate threats using the endpoint security console. * Support end-users with multifactor authentication using various methods, such as mobile app, text message passcode, phone call, and USB token. * Provide desktop printing support through on-site troubleshooting and resolution of common issues in the managed print system. * Participate in the inventory control process which includes and is not limited to maintaining equipment inventory, hardware maintenance, user assignment, and equipment disposable records. * On occasion, may work an evening or weekend to provide technological troubleshooting and support. Communication: * Provide information training and guidance to clients on the use of common applications and computer peripherals. * Create and maintain documentation in shared documentation repository. Regularly review and revise documentation for updates. * Communicate effectively with vendor representatives and support personnel. * Participate in department and team meeting discussions about the tactical, operational, and strategic direction of our operations. Professional Development: * Maintain and expand technical knowledge through ongoing learning, attending training, conferences, webinars, and online courses, and by actively exploring and assessing new technologies and tools. Functional and Supervisory Relationships * Reports to Associate Director of Campus Technology Services * Works with faculty and staff * Supervises student and temporary support staff employees, as needed Required Qualifications * Associate's degree in an Information Technology (IT) related field plus 2 years IT experience; or, Bachelor's degree in an IT related field; or, Associate's degree plus 4 years' IT experience; or, Bachelor's degree plus 2 years IT experience * Valid Driver's License Preferred Qualifications * Experience using computing imaging and virtualization software * Experience using software deployment and endpoint management tools * Experience with computer hardware repair * Experience supporting Mac OS and Apple products Knowledge, Skills & Abilities * Evidence of effective interpersonal skills and customer service orientation to coordinate, manage, and consult with individuals from all levels to facilitate the use of audio-visual technology * Effective analytical and problem-solving skills * Ability to process information logically * Ability to work independently and within a team environment * Demonstrated ability to manage multiple priorities and tasks * Demonstrated ability to work both independently and collaboratively in a team environment * Ability to effectively communicate technical information in a clear and understandable manner to non-technical users both verbally and in writing * Detailed understanding of desktop computing technologies About the University A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine's "Best Colleges for Your Money List," fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields. EEO Statement The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university. Job Close Date Posting Detail Information Posting Number S25023 Review Start Date 10/27/2025 Open Until Filled Yes Quick Link for Direct Access to Posting **************************************** Special Instructions Special Instructions to Applicant Special Instructions to Applicant

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR UKznGETuIe

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble-shoot 2. Professional sounding and clear voice when speaking 3. Being polite at all times to customers on the phone 4. Ability to multi-task as necessary. Additional Information $15/hr 12 months