Technical support technician jobs in Scranton, PA - 95 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

EAM-Mosca Corp. Job Title: IT Help Desk Job Type: Full Time, Salaried Non-Exempt Reporting Structure: Reports to Network Administrator and Help Desk Manager EAM-Mosca Corp., Hazle Township PA, is market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions. As we continue to expand our Americas region presence, we are seeking to hire a growth oriented It Help Desk employee to join our dynamic IT Team. Company Overview: EAM-Mosca Corp is a leading provider of innovative strapping solutions designed to meet the diverse packaging needs of a wide variety of blue-chip manufacturing businesses. We are committed to delivering high-quality, reliable strapping systems that enhance production efficiency and improve product security in a highly sustainable manner. Job Description: The IT Help Desk is an entry level position in the Information Technology Department. The Help Desk applies knowledge of information technology systems, products and services to assist EAM Mosca employees with hardware and software issues. The IT Help Desk documents computer related problems, troubleshoots solutions and evaluates and resolves routine questions/problems, referring more complex issues to IT Specialists. The Help Desk will install IT supported software on new and upgraded EAM Mosca equipment. Roles and Responsibilities: · PC - prepare new laptops and desktops for EAM Mosca users · Internal & remote Customer support · Minor hardware repair · Printer support · Client upgrades to IT applications · Phone support · Mobility device support · VPN support · Document procedures in SharePoint · Complete assigned work in a timely, professional manner. Profile and Background: · Associates degree in an IT related field with a minimum of 2 years of experience. Will consider additional experience in lieu of education. · Must possess a general understanding of Information technology concepts and the ability to apply knowledge to promote independent problem solving. · Strong interpersonal and communication skills with the ability to interact effectivelywith employees at all levels of the organization; Must be team- oriented with a positive attitude and a desire to learn. · Must display good customer service skills with a professional demeanor; Ability to maintain composure in stressful situations. · Excellent organization skills and attention to detail. · Ability to lift up to 50 lbs. Fundamental Understanding: · Microsoft - Win10/11 · MS Office - O365 · Win Server 16/19/22 · Wireless concepts · Security software All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR 6NZQzhwbsT

INFORMATION TECHNOLOGY (IT) SUPPORT SPECIALIST John Deere Construction & Forestry Equipment Dealership 💼 Position Type: Full-Time, Exempt (Monday-Friday) 🚗 Travel Required: Yes - support across PA & NY locations 💲 Salary: Up to $52,000 annually, based on education and experience BUILD YOUR IT CAREER WITH AN INDUSTRY LEADER Five Star Equipment and Warhorse Rentals is growing-and we are looking for an energetic, tech-savvy IT Support Specialist to join our team. This is an outstanding opportunity for a motivated professional to expand their technical expertise, gain hands-on experience, and play a critical role in supporting a fast-paced, multi-location organization. Based out of our Corporate Headquarters in Dunmore, PA, this position supports all seven of our locations throughout Pennsylvania and New York. If you enjoy problem-solving, working with people, and staying on the cutting edge of technology, this role is for you. 📌 WHAT WE OFFER At Five Star Equipment, we invest in our people. As part of our team, you'll enjoy: Competitive salary up to $52,000 Company laptop and cell phone 7 paid holidays plus generous paid time off Paid training and professional development 401(k) with company match Comprehensive medical, dental, and vision benefits Career growth opportunities in a stable, industry-leading organization ✅ ABOUT FIVE STAR EQUIPMENT Five Star Equipment is Northern Pennsylvania and New York State's premier John Deere Construction and Forestry Equipment Dealer. With seven locations serving 57 counties, we are proud to provide top-quality equipment, parts, service, and support to customers across the region. Our success is driven by dedicated employees, strong customer relationships, and a commitment to excellence. We offer full-service repair facilities, extensive parts inventories, and an outstanding team environment where your contributions truly matter. Our Locations: Dunmore, PA Williamsport, PA Waterford, PA Kirkwood, NY Rochester, NY Syracuse, NY Orchard Park, NY ✅ WHAT YOU'LL DO As an IT Support Specialist, you will be at the center of daily operations, providing critical technical support and ensuring systems run smoothly across all locations. Key responsibilities include: Installing and configuring software and hardware Supporting Microsoft 365, John Deere applications, and third-party platforms Maintaining computers, printers, and network connectivity Managing mobile device setup, configuration, and monitoring Assisting with computer inventory management Supporting Windows, antivirus, and system updates Providing Helpdesk support to employees across all locations Participating in cybersecurity awareness initiatives and best practices Staying current on emerging technology and data security trends Following all safety policies and company procedures Completing additional duties as assigned Qualifications ✅ WHAT WE'RE LOOKING FOR Education & Experience Bachelor's degree in Information Technology, Computer Science, or related field preferred Skills & Abilities Strong analytical and problem-solving skills Excellent written and verbal communication Ability to manage time effectively and prioritize tasks High attention to detail and accuracy Ability to maintain strict confidentiality Proficiency with Microsoft Office and common business software Willingness to travel and work flexible hours as needed Ability to work in various environments Requirements Valid driver's license with a clean motor vehicle record READY TO JOIN A WINNING TEAM? If you are looking for a challenging and rewarding IT career with a respected company that values innovation, teamwork, and professional growth, we want to hear from you. 📩 Apply today and become part of the Five Star Equipment family.

Core Function: This position will require the use of remote tools to resolve open issues or complete outstanding requests that involve new functionality of PC hardware, software and peripherals. This position requires the ability to articulate in a clear and precise manner and the ability to obtain information quickly and accurately. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Interacts with office personnel on support related issues. * Responds to all Help Desk tickets within one business day and creates relevant documentation. * Distributes newly created documents to more experienced team members for review and posting on SharePoint. * Follows standard escalation procedures. * Utilizes existing documentation in the SharePoint system to complete recurring tasks. * Basic troubleshooting of internal network issues. * Works with Procurement Administrator to procure computer supplies within company guidelines. * Administers user and email accounts at all offices. * Documents recurring IT tasks. * Follows closed Help Desk tickets with relevant documentation and distributes to more experienced team members for review and to post on SharePoint. * Trains junior members in applicable policies/procedures. Supervisory Responsibilities: * None Minimum Knowledge, Skills and Abilities required: * Associate degree in business, information technology, or CIS/MIS. You must possess an understanding of HDI best practices or be HDI certified. * A+ Certification/MCP is a bonus. * 2+ years of experience in a support role. * Proven technical knowledge and understanding. * Must be a resourceful and innovative problem solver. * Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization. * Demonstrated ability to communicate well with other members of the IT department and with non-technical end users. * Self-directed, organized, and motivated. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1 * Associate degree in business, information technology, or CIS/MIS. You must possess an understanding of HDI best practices or be HDI certified. * A+ Certification/MCP is a bonus. * 2+ years of experience in a support role. * Proven technical knowledge and understanding. * Must be a resourceful and innovative problem solver. * Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization. * Demonstrated ability to communicate well with other members of the IT department and with non-technical end users. * Self-directed, organized, and motivated.

NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders. Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology. Job Title: Hardware Technician Job Location: 248 Armstrong Road| Pittston, PA 18640 (Onsite) Duration: 6 months Flexible work Shifts: 6am or 7am - 2pm or 3pm & 5pm - 1am or 7pm - 3am Job Description: Education/Experience Bachelor Degree in Information Technology, Business, related discipline, or equivalent combination of education and experience. A+ Certification preferred Computer hardware repair or computer support experience Help Desk/Call Center experience preferred Skills Excellent oral and written communications skills Excellent problem solving and troubleshooting skills Experience in troubleshooting current Microsoft operating systems and Office applications Basic network knowledge of networks and network systems Additional Information All your information will be kept confidential according to EEO guidelines.

Successful IT Systems Specialists enjoy the challenges of installing, troubleshooting, and maintaining IT systems that optimize efficiency and security to best meet the goals of the business. Essential Duties and Responsibilities include the following: Helpdesk and day to day workstation and application troubleshooting utilizing remote support tools. Resolving technical issues in a Windows environment, including on-prem Active Directory, Microsoft Remote Desktop, Office 365, Cisco AnyConnect, and Delmiaworks IQMS Remediation of security vulnerabilities as detected Creation and maintenance of user facing “how-to” and internal documentation Investigating and resolving trouble ticket items and making necessary repairs Onsite and remote support tackling day-to-day maintenance and repair of computers, printers, scanners, and network components Installing and testing network cabling Coordinating and implementing network software patches and upgrades Multi-Site Support for enterprise data, voice and video networks Administering enterprise wide security policies and systems Monitoring long-term information security and privacy strategy Planning and upgrading network installation projects Working with outside vendors for monitoring, new installations, upgrades, patches, and other support Essential Functions Multi-Site Network Setup and Maintenance Configure and optimize on-site and off-site Data Backup and Policies Configure and maintain All Network Printing Functions Maintain and Optimize Firewall Policies Configure Network Switches Administer Microsoft Remote Desktop File System Management and Configuration Microsoft Active Directory Administration Desktop Support and Software Installation per Company Policies Set up new users in phone, e-mail, domain, security and IQMS systems Program Phone and Unified Communications Software Implement New Hardware and Software for all Employees Maintain inventory as issued and spare equipment Excellent organizational skills and attention to detail Excellent communication and interpersonal skills. Effectively interact and work in a team environment Committed to lifelong learning and continuous improvement Must possess a “Get it done well” attitude Committed to making positive change, but remaining flexible and able to adapt to company growth and evolving responsibilities Interested in company results Treat people with respect Commitment to working safely Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as the ability to handle situations by working as a team. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree Required and Minimum 2-5 years of IT Support / Helpdesk experience Certifications CompTIA A+ (Preferred) CompTIA Networking+ (Recommended) CompTIA Security+ (Nice to have) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Specific vision abilities required by this job include ability to accurately compare color and pattern of products to quality control standards. Frequent requirement for attention to detail; prolonged use of a computer terminal, telephones and other electronic equipment. The employee must be able to lift and /or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to occasionally loud and PPE is required. Appropriate hearing protection while in the plant is required as noise levels within the facility meet OSHA requirements for hearing protection equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. IT Systems Specialists typically work between an office environment and the production floor but the purpose of the project may sometimes take them to non-standard workplaces. The noise level in the work environment can be loud. Highwood provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, veteran status or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Provides a central point of contract into the Information Services department to the end users. Candidate must solve as many issues as possible, and in the event the Help Desk representative identifies an issue requiring additional customer assistance, refer those more difficult issues internally to the proper IS resource. This position is responsible for aggregating all help desk work orders to identify service level patterns and repetitive problems. Minimum Requirements Ability to communicate and provide effective customer service to all Health System entities; Open minded, flexible, and receptive attitude in addressing customer system needs and requirements; Cooperative team player within the department operations; One year of experience and the general understanding of PC operations and maintenance; Minimum of 1 to 2 years work experience in a customer-oriented environment; Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers; Excellent communications and organizational skills required; Demonstrated ability to handle high-level customer escalation on a professional basis; Technical aptitude and knowledge preferred; Associate's Degree in computer science preferred or equivalent in experience.

As a Desktop Support Analyst, you will support the onsite Mail Order Pharmacy by providing desktop support to include technical advice, guidance, and informal training to customers using hardware and software programs. Some of the main responsibilities for this opportunity include: - Troubleshooting and restoring routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. - Proactively monitoring and performing preventative maintenance. - Identifying technical issues and escalating to appropriate second level groups if needed. - Collaborating to identify root causes. - Creating checklists and procedures for problem control and prevention. - Working in a team setting, sharing information. - Responding, resolving, and documenting service tickets in a timely manner according to service level agreements or assigned completion dates. - Resolving work orders and problem tickets across multiple locations including those remotely supported. - Providing 24 x 7 on-call support as assigned including weekends. - Completing project tasks independently with little or no follow-up from Manager including assigned change control tasks. - Installing and maintaining equipment located on the floor as well as overhead. - Moving printers, monitors, and other equipment as needed. - Shift hours are o Monday-Friday 9:30am-6:00pm ET. o Cover PTO for night shift employees. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 2+ years in a Microsoft windows environment providing hands-on IT Desktop Support. - 1+ years in a Microsoft windows environment providing remote Desktop Support using remote tools such as Splunk, Splash top, Go to assist, and/or Remote Desktop. - 1+ years of hands-on experience supporting printers such as: Zebra, Ricoh, HP, Canon, and/or Lexmark. - 1+ years of experience installing and maintaining equipment located on the floor as well as overhead. - Ability to move printers, monitors, and other equipment as needed up to 50 lbs. - 2+ years of problem solving/trouble shooting experience that demonstrated working knowledge of operating systems/hardware/software. - Must be flexible with shift. First 4 weeks of training the start and end time will vary based on who they train with/shadow. - Ability to work in office 100% of the time. This is NOT a remote role. - Ability to travel for projects, escalations, outages, production support, and cross-training. Approximately 25%. - Reliable transportation. - 2+ years in a Production Environment proving Desktop Support HIGHLY Preferred - Good oral and written communication skills and possesses a strong customer focus. - Completing project tasks independently with little or no follow-up from Manager including assigned change control tasks. - Bachelor's degree and 3 + years of experience in a hands-on desktop support role. - Experience in a Windows environment with MCSE, MCP, A+, SEC +, Network + certification.

LACKAWANNA COLLEGE HAS BEEN VOTED ONE OF THE “BEST PLACES TO WORK IN PA” FOR 2014, 2015, 2016, 2017, 2019, 2020, 2023, 2024 and 2025! Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes 10 satellite centers in Northeastern Pennsylvania! Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor's degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions. If our mission inspires you, and you are willing to go the extra mile to help our students succeed, please feel free to apply for this or future employment opportunities for which you meet the minimum qualifications. Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a college representative. No phone calls, please. ESSENTIAL FUNCTIONS, PRIMARY RESPONSIBILITIES AND OBJECTIVES: The User Support Specialist provides first level technical user support to students, faculty, and staff with regards to College owned equipment and licensed platforms and applications. This individual is responsible for taking ownership of the problem while maintaining a high degree of customer service. The User Support Specialist is required to provide off hour support and travel to centers to assist with technical issues as necessary. ESSENTIAL FUNCTIONS: 1. Provide 1st level technical support for the college community, responding promptly to all support requests, calls, voicemails, and emails to help resolve hardware and software problems based on departmental policy and procedures. 2. Responsible for taking ownership of user problems and for being pro-active when dealing with user issues. 3. Provide professional customer service and ensure the relevant stakeholder is kept up-to-date regarding requests. 4. Log all calls in the support logging system along with detailed description of actions and resolution. 5. Support users in the use of computer equipment by providing necessary training and advice and escalate complex issues to 2nd level support when required. 6. Troubleshoot and repair desktop computer hardware and software as needed. 7. Perform basic level diagnosis and repair of telephone and network cabling. 8. Enforce college policies regarding software copyright and computer use. 9. Provide technical solutions for administrative and academic computing needs. 10. Contribute to the development of technical documentation resources. 11. Off-hour rotational on-call support outside of working hours. 12. Other duties and responsibilities as assigned. KEY COMPETENCIES: 1. Technical Knowledge. a. Strong working knowledge of Microsoft operating systems and software products. b. Basic understanding of PC hardware set-up and configuration. 2. Excellent communication (verbal and written) and interpersonal skills required. 3. Ability to work independently and with minimum supervision, and as part of a team. 4. Capable of multi-tasking. 5. Must be pro-active and willing to keep up with the latest technology. 6. Strong organizational and leadership skills. 7. Must be able to lift up to 50 pounds, and provide assistance to others in lifting equipment exceeding 50 pounds. EDUCATION: - Associate's Degree in computer related field required. Bachelor's degree preferred. - Microsoft Certified Professional (MCP) certification desirable. EXPERIENCE: - Three years' experience in a computer-related field required. - Prior help desk experience desirable. ************************************************************************************************************************ Id=19000101_000001&job Id=560164&lang=en_US&source=CC2

Overview/ Job Responsibilities Sev1Tech is looking for a Field Support Technician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment. Responsibilities include, but not limited to: * Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces. * Requires technical expertise in the areas of communications network engineering, satellite communications, architecture, analysis, development, and network operations support. * Position should be an SME with regard to strategic areas of SoS architecture development including next generation technology insertion strategies, and integration planning of future C4ISR capabilities. * Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan. * The Contractor shall support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices. * Monitors and responds to complex technical control facility hardware and software problems. * Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance. * Provide quality assurance review and evaluation of new and existing software products. Minimum Qualifications * Bachelor's degree. (Degree preferred in Computer Science, Information Systems, Engineering, Business or related scientific or technical discipline. Four (4) additional years of direct relevant technical experience may be substituted for education. * Candidate must be a US Citizen and have an Active SECRET security clearance * A minimum of five (5) years related experience. * Capability to distinguish between hardware and software problems in multi-vendor systems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Required to Deploy to austere locations and climb in and around military vehicles of all types. * Required to regularly sit, walk, and/or stand throughout various times during the day. * Up to 50 percent travel depending on the workload. Desired Qualifications * Tactical Radio Experience (To include the following waveforms). SINCGARS, TACSAT, MOUS, TSM, HF Operations. * Prior military experience. About Sev1Tech LLC Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients. At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.

Overview/ Job Responsibilities Sev1Tech is looking for a Field Support Technician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment. Responsibilities include, but not limited to: Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces. Requires technical expertise in the areas of communications network engineering, satellite communications, architecture, analysis, development, and network operations support. Position should be an SME with regard to strategic areas of SoS architecture development including next generation technology insertion strategies, and integration planning of future C4ISR capabilities. Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan. The Contractor shall support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices. Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance. Provide quality assurance review and evaluation of new and existing software products. Minimum Qualifications Bachelor's degree. (Degree preferred in Computer Science, Information Systems, Engineering, Business or related scientific or technical discipline. Four (4) additional years of direct relevant technical experience may be substituted for education. Candidate must be a US Citizen and have an Active SECRET security clearance A minimum of five (5) years related experience. Capability to distinguish between hardware and software problems in multi-vendor systems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required to Deploy to austere locations and climb in and around military vehicles of all types. Required to regularly sit, walk, and/or stand throughout various times during the day. Up to 50 percent travel depending on the workload. Desired Qualifications Tactical Radio Experience (To include the following waveforms). SINCGARS, TACSAT, MOUS, TSM, HF Operations. Prior military experience. About Sev1Tech LLC Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients. At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Provides a central point of contract into the Information Services department to the end users. Candidate must solve as many issues as possible, and in the event the Help Desk representative identifies an issue requiring additional customer assistance, refer those more difficult issues internally to the proper IS resource. This position is responsible for aggregating all help desk work orders to identify service level patterns and repetitive problems. Minimum Requirements Ability to communicate and provide effective customer service to all Health System entities; Open minded, flexible, and receptive attitude in addressing customer system needs and requirements; Cooperative team player within the department operations; One year of experience and the general understanding of PC operations and maintenance; Minimum of 1 to 2 years work experience in a customer-oriented environment; Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers; Excellent communications and organizational skills required; Demonstrated ability to handle high-level customer escalation on a professional basis; Technical aptitude and knowledge preferred; Associate's Degree in computer science preferred or equivalent in experience.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military