Technical support technician jobs in Union, NY - 91 jobs
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Desktop/Network Support
Computer Field Tech Position-Binghamton NY
BC Tech Pro 4.2
Technical support technician job in Binghamton, NY
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 23d ago
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Dynamic PC Support
Worldwide Techservices 4.4
Technical support technician job in Binghamton, NY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$51k-73k yearly est. 53d ago
Help Desk IT Support II
Triple Cities Network Solutions
Technical support technician job in Johnson City, NY
We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.
An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding customers.
Your goals will be to build value for clients that will help protect the company's character and business.
IT Service Desk Technician Responsibilities
Serve as the first point of contact for customers exploring technical assistance over the phone or email
Complete remote troubleshooting through diagnostic techniques and pertinent questions
Discover the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unsolved issues to the next level of support personnel
Provide detailed information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on any feedback or suggestions by customers to the appropriate internal team
Identify and suggest possible improvements to procedures
IT Service Desk Technician Requirements
Some experience as a help desk technician or other customer support role
Tech savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and solve basic technical issues
Proficiency in English
Excellent communication skills
Customer-oriented and cool-tempered
$46k-81k yearly est. Auto-Apply 60d+ ago
Help Desk Support Specialist 1
Ny United Health Services
Technical support technician job in Binghamton, NY
Position OverviewResponsible for providing technical assistance and support related to computer systems, hardware, software, networking, phones and mobile devices. Responds to and runs diagnostic programs, identifies and resolves issues. Escalate issues to level 2 or 3 support when required. Install, modify and repair computer software.
Primary Department, Division, or Unit:
Help Desk, UHS Information Systems Operations
Primary Work Shift:
Night
Regular Scheduled Weekly Hours:
40
Compensation Range:
$21.31 - $30.90 per hour, depending on experience
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Education/Experience
Minimum Requirements:
High School Diploma with 2 years Help Desk experience
Preferred:
Customer Service
Preferred associates degree in related field
Basic (1-2 yrs) knowledge supporting Enterprise IT
Basic (1-3 yrs) knowledge supporting Windows Operating systems:
Windows 10
Windows 11
Basic (1-3 yrs) knowledge supporting mobile device operating systems:
Android
Apple iOS
Windows
Basic (1-3 yrs) knowledge using Remote desktop connectivity applications
Windows Remote Assistance
Windows Remote Desktop
Citrix
Basic (1-3 yrs) knowledge supporting PC Applications:
MS-Word
MS-Excel
MS-PowerPoint
MS-Outlook
Internet browsers (e.g. Edge Chrome, Firefox)
Anti-virus and firewall software
Basic (1-3 yrs) knowledge PC Hardware knowledge: Desktop, Laptop,
Basic (1-3 yrs) knowledge Peripheral devices (printers, scanners) Knowledge
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Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
$21.3-30.9 hourly Auto-Apply 9d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Binghamton, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-44k yearly est. 23d ago
RV Technician - Site Service
Wilkins RV 3.6
Technical support technician job in Nichols, NY
Job Description
Company: Wilkins Recreational Vehicles Mobile RV Service Technician
Pay Range:
$25.00/ hour - $32.00/ hour.
Weekly bonus of up to $13.00 / hour.
Benefits:
Medical/Dental/Vision Insurance with multiple options
401K and Employer Matching Program
PTO and Sick Time
Voluntary Benefit Program
Employee Referral Program
Employee Discount
RV Borrowing Program
Discretionary Profit Sharing
Description:
Come into work and challenge yourself with something different every day, carpentry, electrical, hydraulics, mechanics, plumbing, technology! We offer on-the-job training, company paid industry certifications and licenses, and big company benefits with a small company culture. Get rewarded for your hard work and expertise with our production-based bonus program, the faster you learn the more you make!
Job Responsibilities:
Drive to campsites and off-site locations to service RVs.
A company vehicle will be provided.
Perform all work assigned with speed and quality in accordance with factory and dealership standards.
Perform repair and maintenance of customer's and company's products in accordance with time and schedules assigned by Service Manager and Assistant Service Manager.
Maintain level of competence on a technical basis, such as:
Attend all factory-sponsored training classes, and/or all available service training schools.
Attain highest level of certification which can be achieved.
Maintain professional relationships with customers, dealership personnel, and vendor representatives.
Maintain tools and equipment while following proper safety procedures.
Job Requirements:
Experience or combination of experience in the following fields:
Automotive Repair
HVAC
Plumbing
Refrigeration
Electrical
Carpentry
General maintenance - “Jack of all Trades” is a plus.
A New York State inspection license is a plus but not required.
Ability to furnish own hand/shop tools.
A valid driver's license.
We are the #1 RV Dealer in New York!
Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.
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$25-32 hourly 16d ago
Technical Support Specialist
Malvern Panalytical
Technical support technician job in Homer, NY
About the role
Are you passionate about solving problems, supporting customers, and working with cutting‑edge scientific instrumentation? As a Technical Helpdesk Support Specialist, you will play a key role in ensuring an exceptional customer experience by providing remote technicalsupport for Malvern Panalytical products across the AMEC region.
In this role, you'll use your expertise to troubleshoot customer issues, deliver high‑quality technical solutions, and partner closely with field service engineers to keep our customers' systems running at peak performance. If you enjoy being the go‑to technical expert and thrive in a collaborative, customer‑focused environment, this is the perfect opportunity for you.
What you will bring to the role
You will:
Have strong technical troubleshooting skills across software, hardware, and scientific instrumentation.
Be comfortable supporting customer issues via phone, email, and digital platforms.
Deliver Tier 1 & Tier 2 support and collaborate with Tier 3 specialists to resolve complex cases.
Communicate clearly, professionally, and with a customer‑first mindset.
Document support cases thoroughly and accurately in line with established SOPs.
Be willing to occasionally travel for onsite support, installations, or training.
Have the ability to conduct product training sessions for field personnel and customers.
Be proactive in maintaining certifications, training, and technical expertise.
Why you should join Malvern Panalytical
You will work with innovative, market‑leading technologies that directly support scientific breakthroughs across the world.
You'll collaborate with global teams and gain access to continuous learning and development opportunities.
Enjoy varied, challenging work where no two days are the same.
Be part of a purpose‑driven organization that enables customers to make the world cleaner, healthier, and more productive.
Flexible working environment, supportive culture, and a strong focus on sustainability and community impact.
#LI-DB1
About us - Malvern Panalytical, Micromeritics and SciAps.
Together we are a powerful and highly complementary combination of market leading technologies.
We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.
Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.
Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.
SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.
We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.
We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.
Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.
Malvern Panalytical, Micromeritics & SciAps
Your Partners in Discovery
Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.
$45k-79k yearly est. Auto-Apply 39d ago
L2 Tech Support
5 Star Recruitment 3.8
Technical support technician job in Norwich, NY
7+ years of experience in Desktop Management - Infrastructure Services (IS)
Provide break/fix support for desktops, laptops, and peripherals
Re-image devices and reinstall/configure applications as needed
Troubleshoot Windows OS, hardware, and enterprise applications
Coordinate with third-party vendors for escalations and hardware replacements
Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.
Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.
PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.
Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
Provide onsite and remote technical assistance to End Users.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs)
Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Good understanding of O365 and related support activities
Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall
Providing 2nd line technicalsupport, incident & problem management through effective management of Service Desk Tool
Experience of working within SLAs and ITIL processes
Effective written and verbal communication skills
Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
$42k-64k yearly est. 60d+ ago
IT Technician 2
Surescan Corporation
Technical support technician job in Binghamton, NY
JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment.
This position's specific duties and responsibilities include, but are not limited to:
KNOWLEDGE/SKILLS:
Install and configure hardware and software related to desktop and laptop operating systems.
Operating system configuration changes.
Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals.
Recommend solutions to user problems.
Scheduling and executing enterprise desktop and laptop replacements.
Provide support and PC/Printer repair services for users locally and remotely.
Software Installations.
Create and maintain desktop images.
Research desktop-related products and services to make recommendations.
Interface with users in person, over the telephone or via remote connection.
Provides informal training of computer device users.
Document and track all work orders in the IT Request DB to assure quality service.
Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation.
May include other duties as assigned and/or special projects.
SPECIFIC KNOWLEDGE REQUIRED:
MS365, MS Office
MSQL, MYSQL
Windows 11 Pro, Windows Server 2019-2025
Linux
VMWare, Hyper V
Remote Desktop, Go to Assist
Backup and Restore Software
Antivirus software
Cisco IOS, Cisco Meraki Experience preferred.
Must have the ability to communicate technical information to nontechnical personnel.
REQUIRED EDUCATION AND EXPERIENCE:
Associate degree in computer-related field preferred.
A+ or Network+ certifications preferred.
PHYSICAL REQUIREMENTS:
Must be able to lift to 45lbs.
This position requires frequent walking, standing, and sitting.
WORK AUTHORIZATION/SECURITY CLEARANCE:
No special clearances required.
HOURS:
FULL-TIME
WHAT WE OFFER:
401(k)
Health, Dental, & Vision Insurance
Life Insurance
PTO & Paid Holiday
Long & Short Disability
Opportunities for career growth and development.
A collaborative and dynamic work environment.
Recognition and rewards for exceptional performance.
MUST BE ABLE TO COMMUTE:
Binghamton, NY (Required)
WORK LOCATION:
In person
i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
$39k-79k yearly est. Auto-Apply 60d+ ago
IT Technician 2
I3 Assembly
Technical support technician job in Binghamton, NY
JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment.
This position's specific duties and responsibilities include, but are not limited to:
KNOWLEDGE/SKILLS:
Install and configure hardware and software related to desktop and laptop operating systems.
Operating system configuration changes.
Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals.
Recommend solutions to user problems.
Scheduling and executing enterprise desktop and laptop replacements.
Provide support and PC/Printer repair services for users locally and remotely.
Software Installations.
Create and maintain desktop images.
Research desktop-related products and services to make recommendations.
Interface with users in person, over the telephone or via remote connection.
Provides informal training of computer device users.
Document and track all work orders in the IT Request DB to assure quality service.
Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation.
May include other duties as assigned and/or special projects.
SPECIFIC KNOWLEDGE REQUIRED:
MS365, MS Office
MSQL, MYSQL
Windows 11 Pro, Windows Server 2019-2025
Linux
VMWare, Hyper V
Remote Desktop, Go to Assist
Backup and Restore Software
Antivirus software
Cisco IOS, Cisco Meraki Experience preferred.
Must have the ability to communicate technical information to nontechnical personnel.
REQUIRED EDUCATION AND EXPERIENCE:
Associate degree in computer-related field preferred.
A+ or Network+ certifications preferred.
PHYSICAL REQUIREMENTS:
Must be able to lift to 45lbs.
This position requires frequent walking, standing, and sitting.
WORK AUTHORIZATION/SECURITY CLEARANCE:
No special clearances required.
HOURS:
FULL-TIME
WHAT WE OFFER:
401(k)
Health, Dental, & Vision Insurance
Life Insurance
PTO & Paid Holiday
Long & Short Disability
Opportunities for career growth and development.
A collaborative and dynamic work environment.
Recognition and rewards for exceptional performance.
MUST BE ABLE TO COMMUTE:
Binghamton, NY (Required)
WORK LOCATION:
In person
i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
$39k-79k yearly est. Auto-Apply 60d+ ago
Help Desk
Global Channel Management
Technical support technician job in Binghamton, NY
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification)
1.
Knowledge of networked printers/multi-functional equipment, and how to
trouble-shoot 2. Professional sounding and clear voice when speaking 3.
Being polite at all times to customers on the phone 4. Ability to
multi-task as necessary.
Additional Information
$15/hr
12 months
$15 hourly 2d ago
IT Technician- Cryptomine & Artificial Intell
Beowulf Electricity & Data LLC
Technical support technician job in Barker, NY
Job Description
We are looking for a dedicated and skilled IT Technician to join our innovative team, focusing on the support of cryptomining and AI Data Center infrastructure. The successful candidate will be responsible for setting up, maintaining, and troubleshooting IT systems and networks that facilitate both AI workloads and cryptomining operations. This role demands hands on expertise in hardware configurations, software management, and optimization for high performance computing environments.
Duties and Responsibilities
The primary responsibilities include, but are not limited to:
Work under the supervision of the Data Center Manager and Corporate IT Department.
Maintain a safe work environment by adhering to safety protocols and promptly reporting any hazards.
Comanage a large LAN with diverse transmission methods and redundancy.
Assist in network modifications, including physical topology changes, client addressing, VLANs, and firewall policy adjustments.
Diagnose and resolve issues related to hardware, cabling, and infrastructure, collaborating with site resources for efficient solutions.
Ensure stability while evaluating improvements against potential disruptions.
Collaborate with Corporate IT for system upgrades and new equipment procurement.
Configure and install new IT equipment.
Keep records of network repairs and maintenance schedules under management guidance.
Maintain existing HMI equipment and control infrastructure.
Manage critical spare parts for network and computer equipment.
Assist in disaster recovery efforts and maintain Data Center backups.
Support site network needs as directed by Corporate IT.
Understand the Miner Dashboard and Foreman, capable of training others in:
Responding to low hash rates
Monitoring temperature and weather impacts
Conducting hard reboots of miners
Physically troubleshooting offline miners
Mentor staff in miner repair, including:
Logic and hash board repairs/replacements
Fan and power supply replacements
Cannibalizing parts from nonfunctional miners for repairs
Support startup activities such as:
Logical miner installations and network integrations
Troubleshooting automation software
Environmental control and sensor management
Manage logical miner inventory and parts management systems.
Program miners and assist other Data Center staff as needed.
Assist with Meet Me Room cross connects.
Perform smart hand tasks for data center customers
Perform other assigned duties.
Key Responsibilities
Cryptomining Infrastructure Management:
Install, configure, and maintain hardware/software for cryptomining rigs to ensure optimal performance.
Monitor mining hardware for temperature, power consumption, and efficiency adjustments.
Troubleshoot hardware malfunctions, network issues, or mining software problems.
Implement energy efficient mining strategies while ensuring compliance with industry regulations.
AI Infrastructure Management:
Assist client's setup, maintenance, and upgrades of AI infrastructure, including GPU clusters and servers.
Assist with Network and System Optimization:
Optimize the network for AI, minimizing latency and maximizing throughput.
Manage Operational Technology server performance and backup solutions to maintain uptime and data integrity.
Security and Compliance:
Protect IT infrastructure from cybersecurity threats by implementing security protocols and conducting audits.
Stay informed on industry trends and evolving security risks, ensuring compliance with regulations.
Documentation & Reporting:
Maintain accurate documentation for hardware/software configurations and troubleshooting procedures.
Prepare regular performance reports on system utilization and issues encountered.
Qualifications
Experience:
2 Years + experience in computer networking and systems maintenance or equivalent certifications.
Familiar with server class hardware and ability to swap components including assembly and/or installation.
Hands on experience with cryptomining rigs and/or AI infrastructure.
Knowledge of AI frameworks such as TensorFlow and PyTorch is a plus.
Familiarity with virtualization technologies and cloud platforms.
Technical Skills:
Proficient in hardware diagnostics and maintenance, particularly with high performance computing hardware.
Strong understanding of networking protocols and server management.
Experience with Linux/Unix and Windows Server environments.
Scripting skills for task automation.
Personal Attributes:
Strong problem-solving skills with a proactive approach to technical challenges.
Ability to work independently or collaboratively within a team.
Detail oriented with strong organizational skills.
Preferred Qualifications:
Relevant certifications (e.g., CompTIA A+, Network+).
Familiarity with blockchain technology and cryptomining regulations.
Dell Hardware Certified Preferred
Prior Data Center with smart hand experience a strong plus.
Working Conditions:
May require occasional overtime or weekend work.
Physical labor for hardware installation and maintenance tasks may be necessary.
Physical Demands:
The role involves administrative and field support, requiring standing, walking, kneeling, and climbing, as necessary.
Ability to lift objects up to 35 pounds is frequently required.
Vision requirements include close vision and the ability to adjust focus.
$39k-78k yearly est. 29d ago
Technical Support Engineer
Echostar 3.9
Technical support technician job in Towanda, PA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.50/Hour
$19.5 hourly 19h ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support technician job in Binghamton, NY
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-44k yearly est. 2d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical support technician job in Horseheads, NY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$51k-73k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Elmira, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-44k yearly est. 23d ago
Help Desk
Global Channel Management
Technical support technician job in Binghamton, NY
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1.
Knowledge of networked printers/multi-functional equipment, and how to
trouble-shoot 2. Professional sounding and clear voice when speaking 3.
Being polite at all times to customers on the phone 4. Ability to
multi-task as necessary.
Additional Information
$15/hr
12 months
$15 hourly 60d+ ago
Technical Support Engineer
Echostar 3.9
Technical support technician job in Montrose, PA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $17.75/Hour
$17.8 hourly 19h ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support technician job in Horseheads, NY
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-44k yearly est. 2d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Ithaca, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-44k yearly est. 23d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Union, NY?
The average technical support technician in Union, NY earns between $37,000 and $102,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Union, NY