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Technical support technician jobs in Waco, TX

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  • Data Center Technician(Break fix)

    Pyramid Consulting, Inc. 4.1company rating

    Technical support technician job in Temple, TX

    Immediate need for a talented Data Center Technician(Break fix). This is a 12 months contract opportunity with long-term potential and is located in Temple, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-90191 Pay Range: $27- $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Physical hardware swaps: (Fabric and Backbone) Optical transceiver swaps / Circuit diagnosis Line card swap TOR Replacement Work with vendors for RMA's Must be able to lift 50lbs Asset Management Tools and Ticket management Build relationships with partner teams within the DC Ability to review hardware logs, isolate and identify root cause Remote link troubleshooting Ability to mentor and guide L1 resource Key Requirements and Technology Experience: Skills-Culture / Team fit Ambitious / Hard working / Go getter / Coachable / Mentor Physical layer: fiber optic connections, contamination, cleaning Understand ESD best practices Comfortable with text based CLI Familiar with IP based networking A+/Network+ level of knowledge required Good understanding of OSI layer and network principles 2+ years of DC experience required 4+ years of IT related experience required Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) Understanding BGP routing protocols, spanning tree, VRRP, LACP Good organization, multitasking and communication skills Microsoft Office Tools: Word, Outlook, Excel Understanding of network procedures, environmental and safety management in a DC environment Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $27-28 hourly 2d ago
  • Computer Field Tech Position- Killeen TX

    BC Tech Pro 4.2company rating

    Technical support technician job in Killeen, TX

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • IT Help Desk Technician

    McLane Intelligent Solutions 4.7company rating

    Technical support technician job in Temple, TX

    At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.
    $28k-49k yearly est. Auto-Apply 60d+ ago
  • Information Technology Support Specialist

    Green Echo 3.7company rating

    Technical support technician job in Waco, TX

    Job DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times. Responsibilities: Responding to incoming calls and emails from distributors in a timely and professional manner Troubleshooting technical issues and providing technical support to distributors Escalating complex issues to senior team members when necessary Utilizing Freshservice to track, document, and resolve issues Maintaining accurate records of customer interactions and transactions Identifying and escalating trends and patterns in customer issues to improve processes Providing exceptional customer service and ensuring customer satisfaction Participating in team meetings and trainings to enhance technical knowledge and skills Requirements: Bachelor's degree in a related field or an Associate's degree with relevant work experience Exceptional customer service and communication skills Ability to troubleshoot technical issues and provide technical support Familiarity with ticketing systems and chat queues Ability to learn and adapt to new technologies and software quickly Certifications such as A+, Network+, and Security+ are helpful but not required Ability to complete 6 weeks of training Ability to work independently and as part of a team Ability to multitask and prioritize in a fast-paced environment
    $39k-72k yearly est. 9d ago
  • IT Support Specialist

    Wells 4.1company rating

    Technical support technician job in Hillsboro, TX

    GENERAL DESCRIPTION: As an IT Support Specialist at Wells, you will play a key role in providing essential IT support for our organization's computer environment. Your primary responsibility will be to ensure the smooth operation of client systems, addressing user issues, and optimizing performance of computing devices. Your technical skills and troubleshooting capabilities will be crucial in resolving challenges related to end-user computing, ensuring that our team can effectively utilize their computing devices. Salary range $50,000-$65,000 a year. Based on experience. WHY WORK FOR US? At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results. In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better. WHAT WE HAVE TO OFFER: Wells values our employees and is committed to providing a competitive and comprehensive benefits package. Health, dental and vision insurance Paid premiums for short- and long-term disability, and life insurance Wellness Incentives Paid holidays Flex spending for medical and daycare Health savings account (HSA) 401(k) plan with profit sharing Access to Nice Healthcare Employee Assistance Program Paid Time Off (PTO) Wishbone Pet Insurance Critical Illness Benefit Plan Accident Insurance Plan Voluntary Hospital Indemnity Plan Please note that the benefits listed here are for non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative. Other benefits include Health and Family Care leave for both union and non-union employees. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Client Systems Management: Collaborate with a team of IT professionals to plan, implement, manage, and support client systems and infrastructure. Ensure the efficient functioning of computing environments across multiple locations in our WAN environment. Software and Applications Support: Install, update, and support various software applications utilized within the organization, including enterprise resource planning (ERP) systems, project management tools, CAD applications, and production software. Security and Compliance: Maintain security measures to safeguard sensitive data and computing infrastructure. Assist with monitoring for potential security threats and respond promptly to any security incidents affecting network attached devices. Asset Management Tracking: Participate in asset management tracking activities to ensure efficient resource allocation and align IT initiatives with organizational goals, focusing on client-related devices. Computing Systems Upgrades and Enhancements: Execute upgrades and enhancements to computing systems, ensuring alignment with business requirements, and supporting continuous improvement. Documentation for Computing Systems: Create and maintain comprehensive documentation of computing systems, configurations, and standard operating procedures to facilitate efficient management and troubleshooting. Infrastructure Improvement: Collaborate with cross-functional teams to identify opportunities for improving end-user computing infrastructure. Propose and implement solutions to optimize efficiency and productivity within the overall computing environment. User Support and Technical Assistance: Provide technical assistance to end-users, ensuring timely problem resolution and minimal downtime. Collaborate with the IT team to identify recurring issues and participate in implementing permanent solutions. Other duties as assigned. EDUCATION, SKILLS, AND ABILITIES REQUIRED: Associate degree or equivalent technical degree preferred 2+ years of relevant work experience with an associate degree, or 4+ years of relevant work experience. Industry certifications related to desktop support are preferred. Ability to take ownership of tasks, projects, and goals, proactively seeing them through to a successful completion Ability to accurately scope work, provide detailed status reports, and timely escalations Excellent interpersonal and communication skills, both verbal and written, able to communicate effectively with technical and non-technical users Strong organizational skills, quick learner, and demonstrated problem solver Work well independently and as part of a team Experience configuring and supporting Microsoft O365, OneDrive, Teams, and other Microsoft services and systems Experience with deployment of applications and patches Provide technical support for issues related but not limited to desktops, laptops, printers, wireless access points, iPads, Remote Access, mobile devices, and email Proficiency in the configuration, deployment, and maintenance of Windows clients Possession of a valid driver s license, and the ability to operate a motor vehicle. PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS: Ability to sit or stand for extended periods of time. Manual dexterity and hand-eye coordination for typing, filing, and using office equipment. Visual acuity and ability to read small print. Hearing acuity and ability to communicate effectively with others. Ability to lift and move office supplies and equipment. Mobility and ability to move around the office as needed. WORKING CONDITIONS: Minimal risk of exposure to unusual elements. Minimal risk of safety precautions. General Office Environment Occasional travel is required to other sites. Work outside of normal business hours: This position requires occasional emergency response and scheduled work outside of normal business hours. In the interest of response time, candidates living within a 40-minute drive time to the Waukesha, WI office will be given preferential consideration. This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor. Wells is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, disability, or protected Veteran status. Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S .
    $50k-65k yearly 60d+ ago
  • Software Support Specialist

    Axiscare

    Technical support technician job in Waco, TX

    Job Description - Software Support Specialist Reports To: Director of Customer Support Position Type: Full-Time We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are: Positive and encouraging - believing the best in themselves and others Desiring to learn and grow - curious and seeking to "get a little better every day" Responsible to show up to work consistently Persistent/steady in the way they approach their work Persistent in fulfilling company/manager expectations Able to work collaboratively and independently Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software. Position Summary The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software. Software Support Specialist Job Duties Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting. Manage your work - Follow up with clients and keep notes through ZenDesk Report problems - Communicate user issues, program bugs and feature requests with appropriate managers Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings. Minimum Qualifications (Knowledge, Skills and Abilities) Professional demeanor and excellent phone etiquette Strong problem identification and resolution skills Excellent listening skills Ability to work individually and as part of a team High level of integrity and work ethic Proficient navigating computer software programs Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred) Ability to receive honest and candid feedback about work performance Preferred Qualifications (Knowledge, Skills and Abilities) Bachelor's or equivalent experience (Preferred) Help desk experience: (1 year) Windows OS experience (1 year) Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit. Software Support Specialist Working Conditions Schedule: Monday - Friday, 8am-5pm On-call as necessary - work that exceeds 40 hours per week is time and a half Manual dexterity required to use desktop computer and peripherals Compensation and Benefits: Competitive salary and comprehensive benefits package. Monthly performance incentives based on percentage of individual work completed. Annual performance incentives determined by contribution to reaching team goals. Opportunities for professional growth and career development. Health, dental, and vision insurance. 401(k) plan with company matching. Company will provide laptop and other needed computer equipment. About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.
    $53k-84k yearly est. 60d+ ago
  • Technology Campus Specialist (25-26)

    Academy Independent School District 4.4company rating

    Technical support technician job in Little River-Academy, TX

    Job Title: Technology Specialist - Campus Exemption Status/Test: Nonexempt Reports to: Director of Communications & Marketing Date Revised: May, 2025 Dept./School: Technology Calendar Days: 207 Primary Purpose: Perform on-site technical work to install and maintain computer equipment and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware. Serve as a school-based support in instructional technology and assists in creating an environment that is conducive to 21st century learners. Assists in providing development opportunities for teachers/staff pertaining to the effective use of digital resources and activities to enhance student achievement. Qualifications: Education/Certification: * Bachelor's Degree (preferred) * Clear and valid drivers license Special Knowledge/Skills: * Strong customer service skills * Ability to be approachable and encouraging to all staff members * Ability to utilize instructional strategies that connect the curriculum to the learner * Demonstrated ability to work well with students, staff, and parents in a professional manner * Ability to be flexible and adapt as needed in different learning environments * Knowledge of computer workstation setup * Knowledge of computer hardware and software applications * Ability to install, maintain, and repair desktops, laptops, and local peripherals * Ability to diagnose problems and perform repairs * Broad knowledge of common public school software and programs used in the classroom * Knowledge of school safety & security procedures * Ability to work under pressure and meet deadlines * Ability to be flexible and adapt as needed within a school environment Experience: * Providing technical support, troubleshooting, device repair, maintenance for computer hardware, software, and peripherals. * Experience preferred in technology systems in a K-12 education setting. Major Responsibilities and Duties: Technical Support * Install, configure, and service desktop systems, laptop systems, document cameras, and projectors * Install, configure, and service Operating System and applications software * Relocate computer hardware, peripherals, and equipment as needed * Respond to work order requests in a timely manner and maintain accurate records of time and materials required to perform repairs and service. * Provide excellent customer service with follow-up/follow through techniques * Perform quality assurance checks on inventory of campus technology equipment * Assist in satisfying state/national technology initiatives (STAAR/EOC. TELPAS, etc.) * Assist staff and users with logins, passwords, and username issues. Training * Attend district staff development training and District Technology meetings * Share effective technical strategies with teachers for the effective use of technology in the classroom. Inventory and Maintenance * Perform quality assurance checks on inventory of campus technology equipment * Maintain accurate updated records of preventive maintenance for computers and peripherals such as laptops, document cameras and projectors. Safety * Operate tools and equipment according to prescribed safety procedures. * Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying. * Comply with incident management policies and procedures Other * Respond to after-hours emergencies as needed. * Perform all other tasks and duties as assigned. * Comply with policies established by federal and state law, State Board of Education rule, and local board policies. * Comply with all district and campus routines and regulations. Supervisory Responsibilities: None. Equipment Used: Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals, including projectors, document cameras, and printers. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $72k-107k yearly est. 2d ago
  • IT TECHNICIAN I

    McLennan County (Tx 4.2company rating

    Technical support technician job in Waco, TX

    If you have an interest in serving the community while utilizing your technology experience, apply today. McLennan County Information Technology supports close to 1100 employees across our downtown campus and several remote sites. We strive to continually improve the standards and quality of service provided by our team. We are dedicated to protecting the integrity of the data and systems entrusted to our care by providing a secure network environment. We invest in providing cyber security awareness training to county employees, including incident response training for IT staff. We have reduced the physical footprint of our data center by implementing a high-availability virtual infrastructure and migrating the bulk of our physical servers. It is our desire to continue our movement towards the latest technology solutions. We are committed to assisting Elected Officials and Department Heads in planning, coordinating, and implementing their technology projects. We work closely with our government bodies and vendors for reporting, data interfaces, business solutions and communications. The desktop support specialist is responsible for the day to day support of a broad range of IT services for the County's PCs, monitors, laptops and other network connected or related hardware for onsite and remote locations throughout the county. This position provides customer-focused desktop support to a user base of technical and non-technical County employees with occasional support on an as needed basis to higher level support tasks or partnering with Tier II and Tier III positions. Relies on experience and judgment as well as pre-established procedure and instructions to identify, research and resolve technical problems presented through the ticket system. Documents, tracks and monitors the problem to ensure a timely resolution. * Testing and maintaining Microsoft OS updates across desktop devices * High support call volume for a wide variety of software and common desktop hardware and multifunction copiers * Equipment moves for various offices as needed, breakdown, setup * Migrating executive level end users to IMAP with LDAP address books * Tracking live inventory ESSENTIAL JOB FUNCTIONS: * Addresses and manages Tier I level questions, service requests, incidents and monitors their status through resolution * Installing, configuring, testing, maintaining, monitoring, and troubleshooting end user networked peripheral devices, workstation hardware, and networking hardware products * Set up, configure, and operate audio/visual, recording and sound equipment at various locations and instruct other operators in the proper use of the equipment * Install, update and troubleshoot various county software on Windows OS * Responsible for accurately preparing and maintaining all records associated with the work performed, including work orders, support tickets, and e-mail communications * Configure PC clients for e-mail * Ability to quickly research solutions to new and unfamiliar technical problems and provide documentation for the team's knowledge base * Act as a project coordinator for the installation of data communication equipment and software. * Routes advanced support requests to the appropriate support tier (systems, networking, managerial) * Train end users on new equipment and software * Completes fixed asset transfers, deployment forms, and prepares such when installing or uninstalling devices and hardware or decommissioned items * Prepares items for auction * Assists in ADA document procedures for placement on the County website * Creates user documentation for IT supported software * Update the internal knowledgebase with issue resolution details * Reports to the Desktop Manager * Regular attendance and timeliness are required LIMITATIONS AND DISCLAIMER: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. EDUCATION: Required: * An associate's degree in Network Administration, Computer Science, Computer Engineering, Information Systems or equivalent formal technical or vocational work experience. SKILLS ~ EXPERIENCE: Required: * 1 year work experience in PC support, computer networking, setting up and configuring PC systems * Proof of current CJIS certification or ability to obtain within 60 days of employment * Current and valid class C driver's license * Thorough knowledge of practices, procedures and techniques of computer and peripheral equipment operation; skill in operating computers and all peripheral equipment; able to demonstrate firsthand knowledge of computer operating systems * Must be proficient in Windows OS and support users operating Windows * Ability to use and support users of Adobe Acrobat, Adobe Reader, MS Office * Ability to learn and support users in various software applications * Ability to install Windows Updates on a prescheduled basis * Must possess strong communication and interpersonal skills in dealing with users and ability to develop and maintain professional working relationships with county officials, department heads, subordinates, and co-workers * Excellent organizational and time management skills, especially the ability to manage multiple concurrent tasks. Preferred: * 3 years' work experience in PC support, computer networking, setting up and configuring PC systems * CompTIA A+ Certification DISCLAIMER: McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually. This position requires TLETS access, other disqualifiers apply. Visit ******************************************************************** for additional information. All Employees oMust be committed to achieving excellence in assigned duties, always in service of the county and community oMust have ability to earn and keep the trust of fellow employees and the community at large oMust be dependable as an encouraging force for team morale and in overall attendance oMust be approachable and ready to help fellow employees and the general public ENVIRONMENTAL FACTORS: Individual works mostly indoors in a well-lighted air-conditioned office. PHYSICAL DEMAND REQUIREMENTS: While performing the duties of this job, the employee is frequently required to sit; talk or hear; use hands to handle, feel objects, tools, or controls; and reach with hands and arms. The employee is regularly required to walk. HOURS / SPECIAL CONDITIONS: This position may be required to work a flexible schedule based on the needs of the facility.
    $29k-39k yearly est. 6d ago
  • Technology Campus Specialist (25-26)

    ESC Region 12 4.1company rating

    Technical support technician job in Little River-Academy, TX

    Job Title: Technology Specialist - Campus Exemption Status/Test: Nonexempt Reports to: Director of Communications & Marketing Date Revised: May, 2025 Dept./School: Technology Calendar Days: 207 Primary Purpose: Perform on-site technical work to install and maintain computer equipment and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware. Serve as a school-based support in instructional technology and assists in creating an environment that is conducive to 21st century learners. Assists in providing development opportunities for teachers/staff pertaining to the effective use of digital resources and activities to enhance student achievement. Qualifications: Education/Certification: * Bachelor's Degree (preferred) * Clear and valid drivers license Special Knowledge/Skills: * Strong customer service skills * Ability to be approachable and encouraging to all staff members * Ability to utilize instructional strategies that connect the curriculum to the learner * Demonstrated ability to work well with students, staff, and parents in a professional manner * Ability to be flexible and adapt as needed in different learning environments * Knowledge of computer workstation setup * Knowledge of computer hardware and software applications * Ability to install, maintain, and repair desktops, laptops, and local peripherals * Ability to diagnose problems and perform repairs * Broad knowledge of common public school software and programs used in the classroom * Knowledge of school safety & security procedures * Ability to work under pressure and meet deadlines * Ability to be flexible and adapt as needed within a school environment Experience: * Providing technical support, troubleshooting, device repair, maintenance for computer hardware, software, and peripherals. * Experience preferred in technology systems in a K-12 education setting. Major Responsibilities and Duties: Technical Support * Install, configure, and service desktop systems, laptop systems, document cameras, and projectors * Install, configure, and service Operating System and applications software * Relocate computer hardware, peripherals, and equipment as needed * Respond to work order requests in a timely manner and maintain accurate records of time and materials required to perform repairs and service. * Provide excellent customer service with follow-up/follow through techniques * Perform quality assurance checks on inventory of campus technology equipment * Assist in satisfying state/national technology initiatives (STAAR/EOC. TELPAS, etc.) * Assist staff and users with logins, passwords, and username issues. Training * Attend district staff development training and District Technology meetings * Share effective technical strategies with teachers for the effective use of technology in the classroom. Inventory and Maintenance * Perform quality assurance checks on inventory of campus technology equipment * Maintain accurate updated records of preventive maintenance for computers and peripherals such as laptops, document cameras and projectors. Safety * Operate tools and equipment according to prescribed safety procedures. * Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying. * Comply with incident management policies and procedures Other * Respond to after-hours emergencies as needed. * Perform all other tasks and duties as assigned. * Comply with policies established by federal and state law, State Board of Education rule, and local board policies. * Comply with all district and campus routines and regulations. Supervisory Responsibilities: None. Equipment Used: Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals, including projectors, document cameras, and printers. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $38k-48k yearly est. 2d ago
  • Field Technician Starlink/Dish Network

    Southern Star 4.7company rating

    Technical support technician job in Belton, TX

    Job Description Join Southern Star: Elevate Your Career and Earnings! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months. About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Ability to upsell while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
    $60k-85k yearly 4d ago
  • Plasma Center Technician

    Biolife 4.0company rating

    Technical support technician job in Harker Heights, TX

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Harker Heights U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - TX - Harker Heights Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $16 hourly 27d ago
  • Site Technician

    Peregrine Team 4.4company rating

    Technical support technician job in Temple, TX

    Peregrine Team is hiring for Site Technicians in Temple, TX. This position is full-time with full benefits and competitive pay. As a Site Technician, you'll play a pivotal role in ensuring the success execution of cleaning projects from inception to completion. You'll be entrusted with various responsibilities, including learning and understanding Data Center environments. $20/hr Job Duties: Follow directions from Supervisor and/or Team Lead Clean, chemically treat, and vacuum physical surfaces within a construction, technical or GMP environment. Subfloor vacuuming and wiping. Drop ceiling vacuuming and wiping. Clean outside of cabinets. Floor surface vacuuming and mopping (both vinyl and HPL floors). Dust furniture, walls, machines, or hardware. Clean windows, glass allotments and mirrors utilizing foamy water or different cleaners. Requirements: High School Diploma or equivalent Ability to read, write and speak English proficiently Willing to submit to a criminal background check Willing to submit to substance screening Must have reliable transportation Comfortable with heights and small spaces Valid Government-issued ID Preferred: Bilingual Knowledge of Data Centers and/or construction sites Experience as a Cleaner/Janitor OSHA 10 Certification Email your resume to [email protected] ASAP or apply here for consideration.
    $20 hourly Auto-Apply 60d+ ago
  • ED Support Tech

    Baylor Scott & White Health 4.5company rating

    Technical support technician job in Temple, TX

    The Emergency Department (ED) Technician, under the supervision of Nursing Staff, assists in the provision of emergency care. Performs duties and direct technical care requiring knowledge of basic patient care principles and medical technology. ESSENTIAL FUNCTIONS OF THE ROLE Assists in patient care duties. Collects objective data such as vital signs, weight, pulse oximetry reading, pain scale reading, pain scale rating, visual acuity, nutritional intake and output and documents on appropriate forms. Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider and Nursing orders responsibly and documents interventions according to Hospital protocol. Provides direct technical care. Assists with mobility, toileting, feeding and other personal care needs. Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory analysis. Assists or transports patients to and from the department. Assists in patient education. Comforts patients and family members and responds to their concerns. Performs clinical coordination activities. Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Interpersonal skills required to interact effectively with patients and staff. Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times. Must be able to read, write and follow instructions and flow chart protocols. Must be able to communicate thoughts clearly; both verbally and in writing. General computer skills, including but not limited to: using required software applications, data entry, information security, electronic medical documentation, hand held scanning and email. Corpsman Certificate preferred. Emergency Medical Technician (EMT) preferred. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - 1 Year of Experience * CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
    $29k-39k yearly est. 8d ago
  • TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)

    Onemci

    Technical support technician job in Killeen, TX

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience. Key Responsibilities: Listen to and resolve customer issues efficiently Utilize systems and technology to complete account management tasks Professionally represent our partners as a brand ambassador Analyze and troubleshoot products and process when interacting with customers Appropriately escalate to next level of support when needed Ensure first call resolution through problem solving and effective call handling In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support technician job in Killeen, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $36k-64k yearly est. Auto-Apply 60d+ ago
  • Special Projects Technician (Fort Hood)

    Winncompanies 4.0company rating

    Technical support technician job in Fort Hood, TX

    WinnCompanies is looking for a Special Projects Technician to join our military housing team at Fort Hood, TX. In this role, technicians will be utilized to perform general residential maintenance and repair of building structures and associated mechanical, electrical, plumbing, sanitary systems and equipment, and you will ensure that all service is performed safely and results in favorable customer feedback. Please note that this position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.Responsibilities Perform specialized tasks including remediation, tub refinishing, roofing, flooring, and small capital projects. Respond to service calls, complete COM work and other property maintenance requirements including, but are not limited to cleaning, painting, interior/exterior decorating and maintenance, lawn maintenance, debris removal, plumbing, electrical work, smoke detector maintenance, repair or replacement of lights, roof repairs, heating/air systems maintenance, appliance repairs, etc. Respond to and complete on-call after hour emergency and urgent repairs. Install and connect stoves, refrigerators, dishwashers and other electrical and gas appliances. Transport equipment, furnishings and appliances to job sites. Load and unload trucks. Repair and fabricate window and door screens and frames. Dig, fill, and tamp earth excavations; level grounds using pick, shovel, tamper and rake; shovel concrete; clean culverts and ditches; cut tree and brush; operate power tools and lawn mowers. Remove floor tile, sheet vinyl, ceramic floor tile, plywood, and damaged drywall. Operate power blowers or use brooms to clean roof tops, sidewalks and driveways of leaves and debris. Ensure work-site clean up. Update work order status including time, materials and notes on mobile devices provided in an accurate and timely manner. Complete and submit all required paperwork in an accurate and timely manner. Keep supervisor well-informed of activities, results of efforts, and potential problems. Recommend corrective actions to supervisor. Maintain vehicle and vehicle inventory as prescribed. Requirements High school diploma or GED equivalent. 1-3 years of relevant work experience. A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Basic competency in plumbing and electrical trades. Advanced proficiency in carpentry. Basic familiarity with computers and tablets. Excellent customer service skills. Ability to obtain Lead Based Paint Renovation, Repair and Paint certification and asbestos O&M (40 Hour) within 90 days. Ability to provide basic tools and equipment necessary to perform daily duties. Ability to adapt successfully to changing situations and environments. Ability to read and write in English, to understand basic instructions and take direction from supervisors. This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility. Preferred Qualifications Vocational or technical training. Our Benefits:Regular full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com Why WinnCompanies? A job you can be proud of : WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you : Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from : We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development. A team that cares : We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members. About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success - 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day. If you are a California Resident, please see our Notice of Collection here.Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Current Winn employees should apply through this internal link.
    $41k-53k yearly est. Auto-Apply 41d ago
  • Support Technician

    Daveandbusters

    Technical support technician job in Killeen, TX

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.75 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.8 hourly Auto-Apply 60d+ ago
  • Network Technician

    Brightspeed

    Technical support technician job in Killeen, TX

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for an experienced Network Technician to join our growing team! In this critical role as a Network Technician you will be responsible for all aspects of working in the physical Central Office. As a Network Technician you will be required to work overtime and weekends. As Network Technician your responsibilities will include: Supporting and maintaining all switching equipment in Central Offices Keeping all backup generators in optimum condition Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system Monitoring and supporting all switch alarm activity Installing, supporting, and maintaining fiber and copper networks Supporting and maintaining transport networks and central power platforms Qualifications WHAT IT TAKES TO CATCH OUR EYE: Familiarity with both inside and outside plant cabling practices Self-motivated and able to drive issues to resolution Ability to promote and sell Brightspeed services Knowledge of safety rules and regulations Ability to work well with both customers and fellow peers. #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $53k-76k yearly est. 60d+ ago
  • IT Help Desk Technician

    McLane Intelligent Solutions 4.7company rating

    Technical support technician job in Temple, TX

    Job Description At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.
    $28k-49k yearly est. 24d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support technician job in Killeen, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-46k yearly est. 16h ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Waco, TX?

The average technical support technician in Waco, TX earns between $24,000 and $68,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Waco, TX

$41,000

What are the biggest employers of Technical Support Technicians in Waco, TX?

The biggest employers of Technical Support Technicians in Waco, TX are:
  1. Baylor Scott & White Health
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