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Technical support technician jobs in Winona, MN

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  • STUDENT: IT Support Associate/IT

    University of Northwestern St. Paul 4.0company rating

    Technical support technician job in Minnesota City, MN

    Title: STUDENT: IT Support Associate/IT VP Area: VP - CFO Department: Information Technology $13.00 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: To deliver front-line technical assistance to faculty, staff, and students by troubleshooting basic technology issues, resolving common hardware and software problems, and escalating more complex concerns to full-time IT staff when necessary. Key Responsibilities: * Provide a high level of customer service to staff, faculty, students, and outside customers * Troubleshoot and resolve computer hardware/software issues in a timely manner over the phone, in person, or using a remote-control application * Utilize various software tools and application to resolve end-user issues * Create and update knowledgebase articles * Assist with technology-related questions and issue * Assist with sound and video as needed * Perform other duties as requested or assigned. Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith. Qualifications: * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Strong technical and troubleshooting skills with Windows and Mac operating systems * Desire to learn more about technology * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Flexibility: Willingness to work occasional evenings as needed. * Punctuality & Initiative: Prompt, self-motivated, and able to thrive in a fast-paced, evolving environment with shifting responsibilities. * Background Check: Must pass initial background check as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa. frame-loader#show Progress clinch:authenticated@document->frame-loader#reload" id="turbo_frame_page_block_af0c1e276cdf6efed88e9528a4a87515" src="/pages/5b841ca960ee0a8ddc4ec0f0a6c513ba/blocks/af0c1e276cdf6efed88e9528a4a87515?job_uid=33ce47f1fa17a60744a**********dfb&postfix=1_1">
    $13 hourly 16d ago
  • Computer Field Tech Position-Rochester MN

    BC Tech Pro 4.2company rating

    Technical support technician job in Rochester, MN

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 59d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support technician job in Rochester, MN

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • IT Services Analyst I

    Olmstead Medical Center

    Technical support technician job in Rochester, MN

    1.0 FTE Day Shifts Starting pay: $26.85 - $33.57 At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher. * Medical Insurance * Dental Insurance * Vision Insurance * Basic Life Insurance * Tuition Reimbursement * Employer Paid Short-Term Disability and Long-Term Disability * Adoption Assistance Plan Qualifications * Two-year degree or relevant IT certification with at least one year of proven work experience supporting IT systems * Working knowledge of Microsoft operating systems and Microsoft Office applications * Ability to evaluate, learn, and become proficient with new software and technologies quickly * Advanced troubleshooting skills for application and hardware analysis * Experience with Active Directory or other domain-based environments * Experience with Service Desk ticketing and knowledge base systems * Experience with IT security concepts and access controls * Technical certifications preferred Job Responsibilities * Provides technical support for hardware, software, and network-related issues, including Windows operating systems, Microsoft Office, telecom and other business applications. * Troubleshoots and resolves connectivity issues for wired and wireless networks. * Performs break/fix repairs for PCs, peripheral devices, telecom and other IT hardware. * Documents, tracks, and resolves support requests using the Service Desk ticketing system. * Performs software and firmware patching, updates, and system maintenance. * Uses automation, encryption, security, and inventory tools to maintain system health and compliance. * Creates and maintains documentation of system configurations, processes, and environmental changes. * Deploys, configures, and maintains workstations, peripherals, and other equipment, including during moves, upgrades, construction and remodels. * Assesses and recommends new software and hardware for organizational use. * Supports end users in branch clinics and remote locations, providing on-site assistance as needed. * Maintains professional communication, excellent customer service, and effective public relations in all interactions. * Prioritizes and manages workload independently in a fast-paced environment, applying an analytical approach to problem solving. * Performs other duties as assigned.
    $26.9-33.6 hourly 17d ago
  • Technology Specialist - District Wide

    Byron Public Schools 3.6company rating

    Technical support technician job in Byron, MN

    Technology/Technology Specialist II Date Available: 01/05/2026 Additional Information: Show/Hide Date of Availability: 01/05/2026 Date of Availability: January 5, 2026 Date Closing: Until Filled Full time Year Round Position We are looking for an innovative, enthusiastic, technology support specialist who enjoys working with children and adults and has a passion for technology to join Byron Public School's team! This position is a full time, year round position working 40 hours a week. This position will require travel between school buildings based on needs. Please apply on the district's website or visiting ***************************************************************************** Any questions please contact Jen Hegna, Director of Information and Learning Technology, *************************. Qualifications * High school diploma * Solid, independent and collaborative work ethic * Two years computer related experience and competencies preferred * Possess good, professional, personable communication skills * Ability to understand and communicate technical issues and solutions in a non-technical manner * Excellent time management skills and ability to work on multiple projects at one time Hourly wage is $21.75 - $28.25 depending on experience. Benefit information can be found in the support staff agreement. Job Goal: The primary responsibility shall be to provide technology support to district staff and students to assist them in meeting their educational goals.
    $21.8-28.3 hourly Easy Apply 2d ago
  • Technical Support

    Computech Corporation 4.3company rating

    Technical support technician job in Rochester, MN

    Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills
    $31k-40k yearly est. 11h ago
  • Technical Support Specialist

    Trane Technologies 4.7company rating

    Technical support technician job in La Crosse, WI

    At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What's in it for you: ** **Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. **Thrive at work and at home: ** + **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives - **WE DARE TO CARE** ! + **Family building benefits** include fertility coverage and adoption/surrogacy assistance. + **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution. + **Paid time off,** including in support of **volunteer** and **parental leave** needs. + Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** . + Learn more about our benefits here (********************************************************* ! This Technical Product Specialist is responsible for creating, maintaining and testing product data, pricing, rules & notes for products in our Unitary portfolio, including the Mitsubishi/Trane Joint Venture and other products, based on business needs. This work supports software programs used by the field sales organization, as well as external customers, to select Trane Commercial Systems equipment. It also supports the tools used by commercial sales offices to price, generate documents such as proposals and submittals, and ultimately to order Trane equipment. This position requires a detailed-oriented person who works well both independently and in a team setting. Must have good written communication skills to clearly communicate product selection and ordering requirements to both internal Trane personnel and external customers. **What you will do: ** Oversee implementation, maintenance, and auditing of configuration management and bill of materials across multiple systems to ensure data integrity. + Utilize critical thinking skills to convert requirements from design, engineering, product support, and manufacturing into effective supporting tools and processes. + Troubleshoot and resolve data and application issues reported by customers, ensuring timely and effective solutions. + Ensure delivery of accurate and reliable data products by thoroughly reviewing both personal work and the work of others. + Work with cross-functional teams to create and maintain analytic workflows and data visualizations that support business objectives. **What you will bring: ** + Bachelor's Degree in Computer Science, Statistics, Data Science, Information Systems, Engineering, or equivalent degree OR + Associate's Degree (Electrical or Mechanical Design is desired) and 2 years of Trane Commercial Product experience is preferred **Key Competencies:** + Working knowledge of computer-aided graphic systems; AutoCAD experience preferred. + Basic understanding of product definition and configuration concepts preferred. + Must be able to function in a technical engineering team environment. + Ability to work both individually and in cross-functional teams + High attention-to-detail and solid communication skills + Self-motivated and tenacious + Excellent computer skills + Willing to learn and ask questions + Ability to travel - Expected travel - 10% **Compensation: ** Base Pay Range: $65,000 - $80,000 Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed. **Equal Employment Opportunity: ** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
    $65k-80k yearly 8d ago
  • BI Help Desk Analyst

    Black River Memorial Hospital, Inc. 4.1company rating

    Technical support technician job in Black River Falls, WI

    Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) Information Technology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users. This position: Full-time, 80 hours per pay period, Day Shift, benefited. (Full-On-Site Required) Essential Duties: Provides IT Help Desk support and resolves problems to the end user's satisfaction. Monitors and responds quickly and effectively to requests received through the IT Help Desk Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority. Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required. Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software. Educational Qualifications: Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required Associate's degree in Information Systems Bachelor's Degree in Information Systems, Business, Communications, or related field preferred 2 years of relevant technical experience preferred Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health. "Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
    $32k-47k yearly est. Auto-Apply 26d ago
  • IT Hardware Technician

    Dynamic Lifecycle Innovations

    Technical support technician job in Onalaska, WI

    Job Description IT Hardware Technician ) At Dynamic Lifecycle Innovations, our mission is to protect the planet with innovative sustainability efforts, and empower our team members to be the best they can be. We're an industry leader in electronics life cycle management known for doing the right thing and delivering for our customers. Our team is our most valuable resource, and we work diligently to provide a work environment that is rewarding, engaging, and FUN! Don't just take our word for it, visit Dynamic Lifecycle Innovation's Great Place to Work page to see what Team Members have to say. We may be a little biased, but we think you're going to love it here. Position Location: Onalaska, WI Position: New! Hours: Monday - Thursday, 6:00am - 4:30pm; No mandatory overtime, no nights or weekends! Compensation: $22.75 - $27.00/hour (dependent upon experience), wage increase eligible twice annually Benefits Highlights: 3 weeks of paid vacation in year one and 4 weeks of paid vacation in year two 8 paid Holidays Health benefits start the first of the month following start date 401K Profit sharing (Quarterly basis) Purpose & Summary: This is a specialized technician role tailored for team members with a robust technical aptitude and extensive knowledge of IT hardware. As an IT Hardware Technician you will work in our core processes that require the most technical knowledge and troubleshooting but may flex into the Sort Technician and Refurbishing Technician processes as needed. Success in this position relies on proficiency in hardware analytical thinking and the ability to evaluate profit generation by optimizing time and resource management. This is a fast-paced, rate-based, warehouse environment. Responsibilities include: Process production material in alignment with defined procedures at a consistently high-achieving rate. Work includes verifying customer requirements, using hand tools, and software programs to track material. Core processes include complex material like Apple Devices, Miscellaneous Testing, Servers, and Networking. Perform advanced IT hardware diagnosis, identifying, analyzing, and resolving complex issues within IT hardware components. Document and maintain production results in software applications, utilizing ERP systems and worksheets. Operate with a continuous improvement mindset, supporting and championing changes, and acting as a subject matter expert when appropriate. Education Requirements & Qualifications: For consideration, candidates must possess a high school diploma or equivalent and a basic understanding of computer hardware. Skills & Abilities: Knowledge: Required: Computer refurbishing and repair processes, networking equipment, servers, Apple devices, IT hardware components, troubleshooting, and diagnostics. Preferred: Troubleshooting techniques for hardware and software issues. Skills: Required: Advanced problem-solving, critical thinking, work ethic, integrity, advanced computer operations, attention to detail, organizational capabilities. Preferred: Spreadsheet and database entry, intermediate math skills. Abilities: Required: Analytical thinking, independent and team work, willingness to learn, use of basic hand tools, positive navigation of changes, continuously exert 20 pounds of force, up to 50 pounds occasionally, standing for the duration of the shift. Preferred: Ability to track numbers, recognize valuable electronic equipment, manage small continuous improvement projects. Dynamic Lifecycle Innovations strives to be an employer who stands out from the crowd, and we believe differences that make us unique should be celebrated on an individual level as well. We are proud to be an equal opportunity, affirmative action employer, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other identifier.
    $22.8-27 hourly 5d ago
  • IT Lab Tech - Power Card Apprentice

    IBM 4.7company rating

    Technical support technician job in Rochester, MN

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As an Electronics Engineering Technician Apprentice at IBM, you will work in any one of the following: * Power Card Lab Tech You will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a laboratory or test floor environment to create and execute test or physical characterization plans that assess the electrical performance and characteristics against design and functional requirements. Where applicable, you will be taught principles of system analysis, defect identification and repair and/or the basics of a variety of lab safety procedures relevant to the physical preparation of samples for chemical, optical, or electrical characterization. To that end, you will be trained in the use of state-of-the-art tools to test, manipulate and inspect product chips, and work with our engineers to interpret and consolidate the obtained data. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Soldering and de-soldering * Electrical Safety * Electron Theory * AC Basics * Computer Electronics * Electrical Testing Equipment (i.e multimeters, oscilloscopes, etc) **Preferred technical and professional experience** * None IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $89k-116k yearly est. 15d ago
  • IT Support Specialist

    Trust Point 4.2company rating

    Technical support technician job in La Crosse, WI

    EXPERIENCE OUR CULTURE! JOIN OUR TEAM! Recognized as a "Best Place to Work" for the past 8 years, Trust Point Inc. of La Crosse, WI. is looking to hire a full-time Information Technology Support Specialist. We are currently seeking an experienced professional candidate to provide full-time IT support to our Trust Point Team. We offer a complete line of benefits including on-site workout facility, pet insurance, paid volunteer time and identity protection coverage. In addition, we also offer a very generous 401k and profit sharing plan. ABOUT TRUST POINT INC. For more than 100 years, Trust Point has provided a wide array of trusted financial services to individuals, families, businesses and charitable organizations. It is our goal to provide outstanding client service in order to help our clients achieve their financial goals. Our success is a direct result of the caliber of the team we recruit. We value each of our staff members and their input. We are supportive, not only to our clients but to each other. Our CEO embodies our supportive culture and has an open door policy. We love to show our appreciation and provide fun and unique perks throughout the year. Learn more about our culture here: Trust Point Culture Video Trust Point also supports ongoing learning through employer-paid certifications and relevant continuing education! A DAY IN THE LIFE OF AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST: As the IT Support Specialist you arrive each day ready to maintain and support your team member's technical needs. You address questions and concerns in a professional and timely manner and are a key component to the Information Technology team. You serve as a liaison between our IT vendor and handle all of the day-to-day technology needs, including: Reviewing trouble tickets and scans Troubleshooting of equipment Informal training on various computer hardware and software Review of network logs, nightly perimeter vulnerability reports and email system. Management of phone systems Issuance and maintenance of key fob access System user set-up and troubleshooting WORK SCHEDULE This is a full-time hybrid position working Monday-Friday, 8am-5pm. Trust Point is proud to be an equal opportunity workplace. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results .
    $34k-64k yearly est. 60d+ ago
  • Service Specialist - Executive Health Desk

    Mayo Clinic 4.8company rating

    Technical support technician job in Rochester, MN

    The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.
    $37k-46k yearly est. Auto-Apply 33d ago
  • Service Specialist - Executive Health Desk

    Mayo Healthcare 4.0company rating

    Technical support technician job in Rochester, MN

    The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.
    $32k-39k yearly est. Auto-Apply 33d ago
  • Right-of-Way Technician - Entry or Level I

    Dairyland Power Cooperative 4.3company rating

    Technical support technician job in La Crosse, WI

    **Right of Way Technician** **Hiring Salary Range:** **Entry: $19.95/hr. - $27.93/hr.** **Level I: $24.18/hr. - $33.85/hr. -** _Compensation is determined by a combination of factors, including but not limited to education, work experience, and certifications. The actual offer may vary, reflecting the candidate's unique blend of experience, educational background, and skill level._ **The Impact You will Make in this Role:** This position will perform administrative and technical support to the Right of Way staff in the management of easements, permits, "Call Before You Dig" requests, and other land use agreements that ensure safe, reliable, and efficient access to properties for utility construction, operation, and maintenance. This role is responsible for accurate entry and management of records, maps, and related documents in compliance with legal, regulatory, and organizational standards. Additionally, the ROW Entry Technician performs computer-aided drafting (AutoCAD) and ArcGIS drawing and document drafting, and other technical and organizational tasks to facilitate the effective and efficient operation of the Right of Way team. This is a training position requisite prior to advancement to Right of Way Technician position. **ESSENTIAL JOB FUNCTIONS:** 1. Assist Right of Way Staff with general administrative duties, including file creation, organization of all documentation, draft various legal instruments, correspondence and recordkeeping. 2. Facilitate documentation, tracking and organization of easements, permits and other agreements to ensure compliance with all records. 3. Manage and process utility locate requests and collaborate with relevant parties to prevent conflicts or damages during excavation activities. 4. Accurately enter and maintain records, maps and related documents in designated systems. Organize and archive documentation in accordance with company polices and regulatory requirements. 5. Manage hunting permit program, grain bin notification program and other special projects associated with Right-of-Way. 6. Field internal and external inquiries, complaints and/or problems associated with the management of existing cooperative-owned lands and rights of way. Must have the ability to defuse volatile situations. 7. Perform AutoCAD and ArcGIS tasks to create, revise and maintain technical drawings related to Right of Way projects. Draft and update maps, easement documents and other project-specific materials. 8. Provide drafting and document management support for Right of Way team. Assist in preparation of reports, presentations and other technical deliverables and review with staff to assure accuracy. 9. Collect title information, tax mailing information, survey data, highway and railroad plats and other field information available at courthouses and other venues, as directed, for use by Land and Design Services staff. 10. Perform other duties as assigned. **MINIMUM QUALIFICATIONS:** **Entry:** Education & Experience: Associate degree in a real estate or right of way related field, plus one (1) year of experience in real estate, right of way or related field and two (2) years of technical office experience. Equivalent combination of education and experience will be considered. **Level I:** Associate Degree in a real estate or right of way related field, plus two (2) year of experience in real estate, right of way or related fields. Must have two (2) year of work experience with AutoCAD and/or GIS. Successful completion of IRWA Course 101/100 (Principles of Land Acquisition) is required within 6 months from hiring date. Equivalent combination of education and experience will be considered. Knowledge of substations and electrical transmission lines is beneficial. Special Training: Formal AutoCAD training, ArcGIS, surveying, drafting, and mapping training preferred but not required for Entry, but required for Level I. Skills: Basic AutoCAD and ArcGIS skills are preferred, proficient in Microsoft Excel, Word, PowerPoint and Access skills. Working knowledge of drafting and mapping systems. Reasonable knowledge of real estate, right of way, abstracting, title and legal professions. Reading, math and verbal/written language skills essential. Requires consistent positive customer service behavior. Licenses and Certifications: Valid Driver's License is required. Ability to acquire Notary Public within six months after the hiring date. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand/sit; walk; use hands/fingers to handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environmental Demands: Works primarily indoors, occasionally outdoors as directed. With headquarters in La Crosse, Wis., Dairyland is a generation and transmission cooperative that provides wholesale energy for 24 electric distribution cooperatives and 17 municipal utilities in Wisconsin, Minnesota, Iowa and Illinois. At Dairyland, we know that happy employees are the backbone of any good organization. By offering an excellent compensation and benefits package, opportunities for career growth and a supportive environment, Dairyland helps ensure a quality business and premier workplace. Dairyland Power Cooperative is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $20-27.9 hourly 3d ago
  • IT Systems Support Specialist

    GPC 3.1company rating

    Technical support technician job in La Crosse, WI

    Full-time Description Become a part of a leading beverage distributor by joining GPC, formerly known as Gillette Pepsi! We're a family-owned, independent distributor of Pepsi and many other tasty and refreshing beverages that are easy to get excited about. Work with the top beverage brands like Pepsi, Rockstar, Starbucks, Celsius, Bubbl'r, and more. With our employee's success, we're able to achieve our mission: To be the best supplier of refreshing beverages…. period. We are currently seeking an IT Systems Support Specialist to join our team. The IT Systems Support Specialist is responsible for the maintenance and support of GPC's computer systems & networks to ensure reliable operations to meet the business needs at all locations. This position is accountable for providing technical expertise, assistance, and project coordination necessary to install computer software products, modify/repair hardware, and resolve technical problems within the network. We're looking for someone who enjoys problem-solving, collaborating with colleagues, and using technology to make work easier and more efficient across the organization. “A day in the life of an IT Systems Support Specialist looks like:” Computer System Management: Proficiently install, configure, and maintain server hardware and software to ensure the continuous availability, uptime, and reliability of our systems. Training & Documentation: Create and maintain IT documentation, SOP's and “how-to” guides for employees. Workstation Deployment: Set up, configure, and deploy workstations. Desktop User Support: Serve as the primary point of contact for escalated technical issues, offering level 2 technical support to users. Your role includes promptly resolving desktop applications, workstations, and related equipment problems with minimal disruption. User Account Management: Efficiently create and manage user accounts, access permissions, and group policies, enhancing the organization's security and user experience across Active Directory and other platforms. Hardware and Software Troubleshooting: Methodically troubleshoot hardware and software errors by conducting diagnostic assessments, meticulously documenting problems and resolutions, prioritizing issues, and evaluating their impact. Escalate complex issues to vendors or higher-tier technical staff when necessary. Mobile Device Management: Setup, configure, troubleshoot, and manage mobile devices and mobile device policies for front line employees. What does it take to be an IT Systems Support Specialist? Associate's degree in information technology or computer science. Minimum 2 years of proven experience working in the Information Technology field. Demonstrate advanced proficiency in network infrastructure including LAN, WAN, VLAN and VPN. Past experience administering server-side technology and networked computer systems. Familiarity with SQL and database operations. What does GPC have to offer you? $55,000 - $60,000 Per Year Medical, Dental and Vision Insurance Health Savings Account and Flexible Medical and Dependent Care Spending Account 401(k) Plans and Automatic Retirement Contributions Company paid Basic Life Insurance, Accidental Death and Dismemberment Insurance, and Short-Term Disability Supplemental Life insurance, Long Term Disability Insurance, Critical Illness Insurance and Accident insurance 100% Paid Maternity and Parental Leave Tuition Reimbursement Scholarship Program 3 Weeks of Paid Vacation and 9 Paid Holidays per year Paid Volunteer Time Off Wellness Program Employee Assistance Program Employee Product Discounts Employee Recognition Program What You Can Expect at GPC: We act with respect, kindness, and humility We are collaborative and team focused We expect and appreciate hard work We have the courage to change Why join the GPC Team? Be part of a family-owned business that cares about its employees. Our employees are why we succeed! We recruit motivated people, reward them and help develop them to reach their full potential while achieving our mission: To be the best supplier of refreshing beverages…. period. If you are a motivated self-starter, we want you to join our GPC Team! Equal Employment Opportunity/Affirmative Action: GPC is an Equal Opportunity/Affirmative Action employer and is committed to equal opportunity for all qualified individuals and will not discriminate or harass any employee or applicant because of race, color, creed, religion, sex, sexual orientation, age, nation origin, ancestry, citizenship, disability, or status as a disabled veteran, recently separated veteran, armed forces service medal veteran or other protected veteran who served on active duty in the U.S. military, ground, naval or air service during a war or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense (collectively, “covered veterans”) or other legally protected status.
    $55k-60k yearly 60d+ ago
  • IT Systems Support Specialist

    GPC (Gillette Pepsi Companies

    Technical support technician job in La Crosse, WI

    Job DescriptionDescription: Become a part of a leading beverage distributor by joining GPC, formerly known as Gillette Pepsi! We're a family-owned, independent distributor of Pepsi and many other tasty and refreshing beverages that are easy to get excited about. Work with the top beverage brands like Pepsi, Rockstar, Starbucks, Celsius, Bubbl'r, and more. With our employee's success, we're able to achieve our mission: To be the best supplier of refreshing beverages…. period. We are currently seeking an IT Systems Support Specialist to join our team. The IT Systems Support Specialist is responsible for the maintenance and support of GPC's computer systems & networks to ensure reliable operations to meet the business needs at all locations. This position is accountable for providing technical expertise, assistance, and project coordination necessary to install computer software products, modify/repair hardware, and resolve technical problems within the network. We're looking for someone who enjoys problem-solving, collaborating with colleagues, and using technology to make work easier and more efficient across the organization. “A day in the life of an IT Systems Support Specialist looks like:” Computer System Management: Proficiently install, configure, and maintain server hardware and software to ensure the continuous availability, uptime, and reliability of our systems. Training & Documentation: Create and maintain IT documentation, SOP's and “how-to” guides for employees. Workstation Deployment: Set up, configure, and deploy workstations. Desktop User Support: Serve as the primary point of contact for escalated technical issues, offering level 2 technical support to users. Your role includes promptly resolving desktop applications, workstations, and related equipment problems with minimal disruption. User Account Management: Efficiently create and manage user accounts, access permissions, and group policies, enhancing the organization's security and user experience across Active Directory and other platforms. Hardware and Software Troubleshooting: Methodically troubleshoot hardware and software errors by conducting diagnostic assessments, meticulously documenting problems and resolutions, prioritizing issues, and evaluating their impact. Escalate complex issues to vendors or higher-tier technical staff when necessary. Mobile Device Management: Setup, configure, troubleshoot, and manage mobile devices and mobile device policies for front line employees. What does it take to be an IT Systems Support Specialist? Associate's degree in information technology or computer science. Minimum 2 years of proven experience working in the Information Technology field. Demonstrate advanced proficiency in network infrastructure including LAN, WAN, VLAN and VPN. Past experience administering server-side technology and networked computer systems. Familiarity with SQL and database operations. What does GPC have to offer you? $55,000 - $60,000 Per Year Medical, Dental and Vision Insurance Health Savings Account and Flexible Medical and Dependent Care Spending Account 401(k) Plans and Automatic Retirement Contributions Company paid Basic Life Insurance, Accidental Death and Dismemberment Insurance, and Short-Term Disability Supplemental Life insurance, Long Term Disability Insurance, Critical Illness Insurance and Accident insurance 100% Paid Maternity and Parental Leave Tuition Reimbursement Scholarship Program 3 Weeks of Paid Vacation and 9 Paid Holidays per year Paid Volunteer Time Off Wellness Program Employee Assistance Program Employee Product Discounts Employee Recognition Program What You Can Expect at GPC: We act with respect, kindness, and humility We are collaborative and team focused We expect and appreciate hard work We have the courage to change Why join the GPC Team? Be part of a family-owned business that cares about its employees. Our employees are why we succeed! We recruit motivated people, reward them and help develop them to reach their full potential while achieving our mission: To be the best supplier of refreshing beverages…. period. If you are a motivated self-starter, we want you to join our GPC Team! Equal Employment Opportunity/Affirmative Action: GPC is an Equal Opportunity/Affirmative Action employer and is committed to equal opportunity for all qualified individuals and will not discriminate or harass any employee or applicant because of race, color, creed, religion, sex, sexual orientation, age, nation origin, ancestry, citizenship, disability, or status as a disabled veteran, recently separated veteran, armed forces service medal veteran or other protected veteran who served on active duty in the U.S. military, ground, naval or air service during a war or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense (collectively, “covered veterans”) or other legally protected status. Requirements:
    $55k-60k yearly 3d ago
  • Right-of-Way Technician - Entry or Level I

    Dairynet

    Technical support technician job in La Crosse, WI

    Right of Way Technician Hiring Salary Range: Entry: $19.95/hr. - $27.93/hr. Level I: $24.18/hr. - $33.85/hr. - Compensation is determined by a combination of factors, including but not limited to education, work experience, and certifications. The actual offer may vary, reflecting the candidate's unique blend of experience, educational background, and skill level. The Impact You will Make in this Role: This position will perform administrative and technical support to the Right of Way staff in the management of easements, permits, "Call Before You Dig" requests, and other land use agreements that ensure safe, reliable, and efficient access to properties for utility construction, operation, and maintenance. This role is responsible for accurate entry and management of records, maps, and related documents in compliance with legal, regulatory, and organizational standards. Additionally, the ROW Entry Technician performs computer-aided drafting (AutoCAD) and ArcGIS drawing and document drafting, and other technical and organizational tasks to facilitate the effective and efficient operation of the Right of Way team. This is a training position requisite prior to advancement to Right of Way Technician position. ESSENTIAL JOB FUNCTIONS: 1. Assist Right of Way Staff with general administrative duties, including file creation, organization of all documentation, draft various legal instruments, correspondence and recordkeeping. 2. Facilitate documentation, tracking and organization of easements, permits and other agreements to ensure compliance with all records. 3. Manage and process utility locate requests and collaborate with relevant parties to prevent conflicts or damages during excavation activities. 4. Accurately enter and maintain records, maps and related documents in designated systems. Organize and archive documentation in accordance with company polices and regulatory requirements. 5. Manage hunting permit program, grain bin notification program and other special projects associated with Right-of-Way. 6. Field internal and external inquiries, complaints and/or problems associated with the management of existing cooperative-owned lands and rights of way. Must have the ability to defuse volatile situations. 7. Perform AutoCAD and ArcGIS tasks to create, revise and maintain technical drawings related to Right of Way projects. Draft and update maps, easement documents and other project-specific materials. 8. Provide drafting and document management support for Right of Way team. Assist in preparation of reports, presentations and other technical deliverables and review with staff to assure accuracy. 9. Collect title information, tax mailing information, survey data, highway and railroad plats and other field information available at courthouses and other venues, as directed, for use by Land and Design Services staff. 10. Perform other duties as assigned. MINIMUM QUALIFICATIONS: Entry: Education & Experience: Associate degree in a real estate or right of way related field, plus one (1) year of experience in real estate, right of way or related field and two (2) years of technical office experience. Equivalent combination of education and experience will be considered. Level I: Associate Degree in a real estate or right of way related field, plus two (2) year of experience in real estate, right of way or related fields. Must have two (2) year of work experience with AutoCAD and/or GIS. Successful completion of IRWA Course 101/100 (Principles of Land Acquisition) is required within 6 months from hiring date. Equivalent combination of education and experience will be considered. Knowledge of substations and electrical transmission lines is beneficial. Special Training: Formal AutoCAD training, ArcGIS, surveying, drafting, and mapping training preferred but not required for Entry, but required for Level I. Skills: Basic AutoCAD and ArcGIS skills are preferred, proficient in Microsoft Excel, Word, PowerPoint and Access skills. Working knowledge of drafting and mapping systems. Reasonable knowledge of real estate, right of way, abstracting, title and legal professions. Reading, math and verbal/written language skills essential. Requires consistent positive customer service behavior. Licenses and Certifications: Valid Driver's License is required. Ability to acquire Notary Public within six months after the hiring date. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand/sit; walk; use hands/fingers to handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environmental Demands: Works primarily indoors, occasionally outdoors as directed.
    $20-27.9 hourly Auto-Apply 4d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support technician job in Rochester, MN

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 11h ago
  • Technical Support Specialist

    Trane Technologies Plc 4.7company rating

    Technical support technician job in La Crosse, WI

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. What's in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Thrive at work and at home: * Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE! * Family building benefits include fertility coverage and adoption/surrogacy assistance. * 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. * Paid time off, including in support of volunteer and parental leave needs. * Educational and training opportunities through company programs along with tuition assistance and student debt support. * Learn more about our benefits here! This Technical Product Specialist is responsible for creating, maintaining and testing product data, pricing, rules & notes for products in our Unitary portfolio, including the Mitsubishi/Trane Joint Venture and other products, based on business needs. This work supports software programs used by the field sales organization, as well as external customers, to select Trane Commercial Systems equipment. It also supports the tools used by commercial sales offices to price, generate documents such as proposals and submittals, and ultimately to order Trane equipment. This position requires a detailed-oriented person who works well both independently and in a team setting. Must have good written communication skills to clearly communicate product selection and ordering requirements to both internal Trane personnel and external customers. What you will do: Oversee implementation, maintenance, and auditing of configuration management and bill of materials across multiple systems to ensure data integrity. * Utilize critical thinking skills to convert requirements from design, engineering, product support, and manufacturing into effective supporting tools and processes. * Troubleshoot and resolve data and application issues reported by customers, ensuring timely and effective solutions. * Ensure delivery of accurate and reliable data products by thoroughly reviewing both personal work and the work of others. * Work with cross-functional teams to create and maintain analytic workflows and data visualizations that support business objectives. What you will bring: * Bachelor's Degree in Computer Science, Statistics, Data Science, Information Systems, Engineering, or equivalent degree OR * Associate's Degree (Electrical or Mechanical Design is desired) and 2 years of Trane Commercial Product experience is preferred Key Competencies: * Working knowledge of computer-aided graphic systems; AutoCAD experience preferred. * Basic understanding of product definition and configuration concepts preferred. * Must be able to function in a technical engineering team environment. * Ability to work both individually and in cross-functional teams * High attention-to-detail and solid communication skills * Self-motivated and tenacious * Excellent computer skills * Willing to learn and ask questions * Ability to travel - Expected travel - 10% Compensation: Base Pay Range: $65,000 - $80,000 Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed. Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
    $65k-80k yearly 8d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support technician job in La Crosse, WI

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Winona, MN?

The average technical support technician in Winona, MN earns between $26,000 and $65,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Winona, MN

$41,000
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