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Account development manager vs key account manager

The differences between account development managers and key account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an account development manager and a key account manager. Additionally, a key account manager has an average salary of $102,315, which is higher than the $72,375 average annual salary of an account development manager.

The top three skills for an account development manager include customer relationships, customer accounts and CRM. The most important skills for a key account manager are account management, customer service, and patients.

Account development manager vs key account manager overview

Account Development ManagerKey Account Manager
Yearly salary$72,375$102,315
Hourly rate$34.80$49.19
Growth rate5%5%
Number of jobs214,004160,992
Job satisfaction--
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 78%
Average age4646
Years of experience88

What does an account development manager do?

An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently. There are also instances when they have to collect and process payments, perform follow-up calls, negotiate contracts, and even open and close accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.

What does a key account manager do?

A key account manager is primarily in charge of handling key clients that produce the most profit for a company or business, ensuring that they remain with them. They are mainly responsible for understanding their clients' needs and long-term goals, ensuring that the key clients get to receive all the necessary services and products in time, and promptly address and resolve any issues and concerns. Furthermore, a key account manager may prepare reports and proposals to team members, all while adhering to the company's policies and standards.

Account development manager vs key account manager salary

Account development managers and key account managers have different pay scales, as shown below.

Account Development ManagerKey Account Manager
Average salary$72,375$102,315
Salary rangeBetween $43,000 And $120,000Between $75,000 And $138,000
Highest paying CitySacramento, CASan Francisco, CA
Highest paying stateNew YorkMaine
Best paying companyNVIDIAQuidel
Best paying industryTechnologyPharmaceutical

Differences between account development manager and key account manager education

There are a few differences between an account development manager and a key account manager in terms of educational background:

Account Development ManagerKey Account Manager
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Account development manager vs key account manager demographics

Here are the differences between account development managers' and key account managers' demographics:

Account Development ManagerKey Account Manager
Average age4646
Gender ratioMale, 61.8% Female, 38.2%Male, 68.1% Female, 31.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between account development manager and key account manager duties and responsibilities

Account development manager example responsibilities.

  • Manage sales opportunities, client information, and internal departmental processes within CRM database.
  • Manage training budget to maximize ROI within assign territory.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Utilize company's internal CRM system to effectively plan and execute daily and weekly call schedule.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Assist in development of new contracts and negotiation of expiring contracts including RFP's and RFQ's.
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Key account manager example responsibilities.

  • Lead the KAM division in market share expansion and activation for SWS portfolio.
  • Develop and manage GPO partnerships and new relationships in preparation of new product launch.
  • Utilize IRI reporting (CPGN) to deliver key category insights to customer base in order to effectively manage category decisions.
  • Manage company CRM implementation leading to increase sales profitability and customer satisfaction.
  • Provide managed care expertise to industry leading system developers to create web-base solutions for healthcare revenue cycle.
  • Manage services including contract logistics, distribution, and inbound logistics and shipping brokerage along with various additional transportation solutions.
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Account development manager vs key account manager skills

Common account development manager skills
  • Customer Relationships, 12%
  • Customer Accounts, 10%
  • CRM, 9%
  • Product Knowledge, 6%
  • Account Management, 5%
  • Salesforce, 5%
Common key account manager skills
  • Account Management, 10%
  • Customer Service, 7%
  • Patients, 6%
  • CRM, 6%
  • Customer Relationships, 5%
  • Excellent Interpersonal, 5%

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