Job DescriptionDescription:
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to CustomerService
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshooting issues and guiding customers through product features and solutions
Resolving concerns efficiently while ensuring customer satisfaction
Collaborating with internal teams to tackle more complex support cases
Accurately documenting customer interactions and maintaining detailed records
What You Bring
A genuine passion for delivering outstanding customerservice
2+ years of experience in a customer support role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
Flexibility to work varied shifts, including evenings and Saturdays
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Requirements:
$30k-39k yearly est. 4d ago
Customer Support Representative
Iclasspro
Customer service agent job in Longview, TX
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to CustomerService
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Responding to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshooting issues and guiding customers through product features and solutions
Resolving concerns efficiently while ensuring customer satisfaction
Collaborating with internal teams to tackle more complex support cases
Accurately documenting customer interactions and maintaining detailed records
What You Bring
A genuine passion for delivering outstanding customerservice
2+ years of experience in a customer support role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
Flexibility to work varied shifts, including evenings and Saturdays
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
$30k-39k yearly est. 4d ago
Part-Time Bilingual Call Center Representative
East Texas Professional Credit Union 3.9
Customer service agent job in Longview, TX
Responsible for handling a variety of member service calls in a prompt and courteous manner. Resolves member questions and problems regarding account statements, loans, payments, automatic transfers, interest rates, and investment certificates. Completes and maintains related reports, records, and files. Cross sells Credit Union services and supports all functions within the CustomerService Center.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective and professional completion of CustomerService Center Representative functions.
Receives member telephone questions and complaints in a professional manner.
Completes research and resolves documentation errors or discrepancies. Forwards more complex problems to Manager.
Interviews, takes applications, gathers information, and processes preliminary documentation on loan requests.
Provides general information to members on Credit Union policies, procedures, and programs.
Provides basic information to members on accounts, payments, interest rates, blue book estimates, loan options, and savings programs.
Performs basic maintenance functions and automatic transfers for loan payments.
Maintains and projects the Credit Union's professional reputation.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Completes weekly CustomerService Center statistical reports.
Keeps supervisor informed of area activities and significant problems.
Completes required reports and records accurately and promptly.
Attends and participates in meetings as required.
Assumes responsibility for related duties as required or assigned.
Assists other departments as necessary.
Performs related clerical duties as needed.
Assists in verifying accounts, copying checks, and mailing correspondence.
Keeps work area clean, secure, and well maintained.
Actively and professionally cross sells Credit Union services.
Qualifications
EDUCATION/CERTIFICATION:
High school graduate or equivalent.
REQUIRED KNOWLEDGE:
General knowledge of Credit Union policies and procedures.
Basic understanding of loans, payment processes, and interest rates.
EXPERIENCE REQUIRED:
At least 1 year of experience in member service at a full service financial institution or in a call center/customerservice environment.
SKILLS/ABILITIES:
Excellent communication and public relations skills.
Ability to work well under pressure.
Ability to use a personal computer and related software applications including Microsoft Word or Excel.
Solid math skills and bookkeeping abilities.
$25k-30k yearly est. 6d ago
Call Center Rep - In Office
Everett and Associates
Customer service agent job in White Oak, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
SALES REPRESENTATIVE / CUSTOMER SERVICE
RNR Tire Express and Custom Wheels-Longview
Customer service agent job in Longview, TX
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customerservice, as well as monitoring competitors and training staff.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$31k-45k yearly est. 7d ago
Medical Customer Service - Part Time
Biolife 4.0
Customer service agent job in Tyler, TX
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customerservice and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Tyler
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - TX - Tyler
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$16 hourly 36d ago
Call Center Representative
Lap of Love 4.0
Customer service agent job in Tyler, TX
Job Description
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customerservice skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customerservice to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customerservice by engaging in positive interactions with pet families
Answer a high volume of customerservice calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customerservice to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customerservice
Requirements
Experience working in high call volume, customerservice, or call center environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
$16 hourly 2d ago
Customer Service Representative (CSR) - HVAC Services
East Texas Refrigeration 3.4
Customer service agent job in Tyler, TX
Job DescriptionDescription:
CustomerService Representative (CSR) - HVAC Services
Company: East Texas Refrigeration (ETR) Schedule: Monday-Friday, 8:00 AM-5:00 PM
Extended hours and occasional Saturdays during peak seasons
About the Role
East Texas Refrigeration (ETR) is looking for a friendly, organized, and customer-focused CustomerService Representative to join our team. You'll be the first voice our customers hear and the person who helps keep our service operations running smoothly.
If you enjoy helping people, staying organized, and working in a fast-paced environment, this is the role for you. You'll work closely with our Service Manager, Dispatcher, and Technicians to schedule service calls, assist customers, and ensure an exceptional experience from first contact to final invoice.
Why Join ETR?
$15-$20 per hour, based on experience
Weekly direct deposit
Full benefits package: medical, dental, vision, life insurance
Short- & long-term disability
401(k) with company match (4% match when you contribute 6%)
Up to 20 days PTO plus paid holidays
Stable company with 45+ years in business
Supportive, team-first culture - you're not just a number here
What You'll Be Doing
Answering incoming calls and emails with professionalism and a helpful attitude
Scheduling service calls and appointments efficiently
Coordinating with dispatch and the ESA Coordinator to track technician availability
Greeting and assisting customers who visit the office
Entering and maintaining accurate customer and service records in company software
Following up with customers to confirm satisfaction and resolve any concerns
Processing payments and handling billing questions
Preparing and sending invoices and customer communications
Handling customer issues calmly and professionally, escalating when needed
Collaborating with technicians and management to support daily operations
Maintaining a clean, organized front office
Performing other duties as assigned by the Service Manager or General Manager
What We're Looking For
High school diploma or equivalent required
Customerservice experience required (HVAC, trades, construction, or service industry preferred)
Experience with Service Titan or other field service management software is a required
Strong phone etiquette and clear written communication skills
Ability to multitask and prioritize in a fast-paced environment
Comfortable using computers, CRM systems, and Microsoft Office
Willingness and ability to learn HVAC/service management software
Highly organized with strong attention to detail
Positive attitude and a genuine desire to help customers
Flexibility to work extended hours or Saturdays during peak seasons
About East Texas Refrigeration (ETR)
Since 1980, East Texas Refrigeration (ETR) has proudly served Tyler and surrounding communities. We provide residential and commercial HVAC and refrigeration services to homeowners, property managers, restaurants, retail businesses, banks, gyms, and more. Our reputation is built on quality workmanship, dependable service, and people who care.
#ETRT123
Requirements:
$15-20 hourly 8d ago
Customer Service Representative - State Farm Agent Team Member
JJ Walnofer-State Farm Agent
Customer service agent job in Longview, TX
Job DescriptionBenefits:
Licensing Paid
Hourly Plus Commission
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-33k yearly est. 23d ago
Customer Service Representative - Sales
Acme Brick Tile & More
Customer service agent job in Longview, TX
"Join the Acme Brick Family" CUSTOMERSERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" CustomerService Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customerservice. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
* Communicate with custo mers by phone, email or in person on various concerns.
* Work with vendors and manufacturers on various concerns.
* Work with Acme production coordinators on product inquiries.
* Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
* Serves as a back up to other CSRs.
* Receive tile, wood, stone and other masonry materials into inventory through the operating system.
* As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
* Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
* 2+ years of related experience
* Must have excellent verbal and written communication skills
* Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
* Integrity
* Initiative
* Teamwork
* CustomerService Orientation
* Relationship Building
* Quality Focused
Education
* High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
* Application may vary based on relevant state laws
$26k-33k yearly est. 15d ago
Food Service / Customer Service
Atwork 3.8
Customer service agent job in Jacksonville, TX
We are looking to add a customerservice rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customerservice experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
$15-16 hourly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Paul Herndon-State Farm Agent
Customer service agent job in Gilmer, TX
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Paul Herndon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$26k-33k yearly est. 17d ago
Customer Service Representative - State Farm Agent Team Member
Bo Rester-State Farm Agent
Customer service agent job in Winnsboro, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
401(k) matching
Health insurance
Opportunity for advancement
Signing bonus
ROLE DESCRIPTION:
As a CustomerService Representative with the Bo Rester Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and recognizing customer needs.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive attitude.
RESPONSIBILITIES:
Answer customer inquiries, provide policy information, and resolve issues.
Assist customers with policy changes and updates.
Process claims submissions and follow-up with customers.
Assist with customer retention strategies
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
Must be willing to obtain Texas Insurance Licenses (Bonus paid when obtained)
$26k-34k yearly est. 9d ago
Licensed Insurance Customer Service Representative
The Melissa Workman Agency
Customer service agent job in Tyler, TX
Job Description
Welcome to The Melissa Workman Agency, where we believe in building lasting relationships and providing exceptional service to our Flint, Texas community. We're not just an insurance agency; we're a team dedicated to helping our clients feel secure and well-cared for. If you have a heart for service and a passion for making a real difference in people's lives, we invite you to join us as our next Licensed Insurance CustomerService Representative. In this role, you'll be the friendly voice and guiding hand for our policyholders, helping them navigate their insurance needs with confidence. You'll play a crucial part in ensuring our clients feel heard, understood, and valued every step of the way. We foster a supportive and positive work environment right here in Flint, where your contributions are recognized and appreciated. Come be a part of a team that's committed to excellence and truly cares about its clients.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Weekends Off
Work-Life Balance
401k
Responsibilities
Serve as the primary point of contact for policyholders seeking assistance with their insurance policies.
Address inquiries regarding policy coverage, billing, and claims in a clear and friendly manner.
Process policy changes, renewals, and endorsements accurately and efficiently.
Assist clients in understanding their policy details and making informed decisions.
Collaborate with the sales team to ensure a seamless client experience.
Maintain detailed and accurate records of all client interactions and transactions.
Proactively identify opportunities to enhance client satisfaction and retention.
Requirements
Valid Texas Property & Casualty Insurance License (will train)
Proven customerservice experience, preferably within the insurance industry.
Excellent communication abilities, both written and verbal.
Strong problem-solving skills and attention to detail.
Proficiency in using customer relationship management (CRM) software.
Ability to manage multiple tasks and prioritize effectively.
A positive and empathetic approach to client interactions.
$26k-33k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Eric Endres-State Farm Agent
Customer service agent job in Tyler, TX
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Vision insurance
OVERVIEW:
The Customer Care Representative is the face of the agency and the front line of the Retention Team. They are responsible for providing World-Class service in handling the daily needs of existing customers by being proactive problem solvers and educators.
THE BOTTOM LINE:
The Customer Care Representative keeps the whole ship afloat by engaging with our existing customers to provide World-Class service. We define World-Class service as going the extra mile, doing the inconvenient and unexpected things that put a smile on someones face, and taking pains to make every interaction personal in a way the customer can recognize and remember.
To grow as a business, we must protect and care for the ones who have put their trust in us. This is how we maintain positive public opinion and word-of-mouth and reduce policy lapses and cancellations. The Customer Care Representatives role is to turn any customer interaction into a positive experience, support current agency focus or promotions, and assist in daily business operations.
Most people see insurance as something they have to have and think all companies and policies are the same. We must provide a personalized, World-Class experience to differentiate ourselves and earn the right to educate our customers on how to manage the risks of everyday life, recover from the unexpected, and realize their dreams.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
AREAS OF ACCOUNTABILITY:
Maintain a high level of activity we work in a fast-paced industry in a team-oriented environment. Accomplishing all tasks in the time given supports the overall success of each team member and the agency as a whole.
Achieve your goals office goals are set to be achievable when activity levels are met.
Helping you achieve YOUR personal goals (financial, professional, family goals, etc.) is our mission at Team Endres State Farm.
Provide a World-Class Experience the Customer Care Representative is the face of the agency and is responsible for creating a positive and personal experience for every customer, every time.
Commit to continuous learning State Farm offers a wide and ever-growing range of products and services, and frequently provides new tools or improvements to existing tools to succeed in our mission. We must always remain experts on our systems and processes to provide professional service experiences every time.
Improve the culture insurance is a high-pressure industry. You are responsible for doing your part to add to the team culture with a positive and cooperative attitude.
IDEAL CHARACTERISTICS:
Optimistic
Kind
Collaborative
Deadline-Motivated
Smart
$26k-33k yearly est. 26d ago
Customer Service Representative - State Farm Agent Team Member
Taylor Berumen-State Farm Agent
Customer service agent job in Tyler, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Flexible schedule
ABOUT OUR AGENCY:
Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community.
Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance.
Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you.
ROLE DESCRIPTION:
As a customerservice representative with Taylor Berumen State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$26k-33k yearly est. 5d ago
Customer Service Rep / Pizza Maker Store (06559)
Domino's Franchise
Customer service agent job in Whitehouse, TX
Responsibilities:
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment
Maintain a professional appearance
Qualifications
Qualifications:
Minimum 16 years old
Reliable transportation to and from work
Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
Flexible schedule (Work as few as 4 hrs per week)
Medical & Dental Insurance
401K
Employee Discount
Advancement opportunities
$26k-33k yearly est. 8d ago
TPWD - Customer Service Representative I
Texas Parks and Wildlife Department 4.1
Customer service agent job in Uncertain, TX
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. EXCELLENT BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.
PLEASE NOTE:
All applications must contain complete job histories in the WORK HISTORY SECTION to include
* Job Title
* Dates of employment (month/year)
* Hours worked per week
* Name of Employer, Name of Supervisor and Phone Number
* Description of duties performed
* Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit towards meeting the minimum requirements.
* Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience.
* Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields.
* College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.
* Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application.
* Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit.
IF THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE.
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MILITARY OCCUPATIONAL SPECIALTY CODES:
Job Classification
Service
Military Specialty
CustomerService Representative I-V
Army
15P, 42A, 56M, 68G, 420A
CustomerService Representative I-V
Navy
RS, SN, YN, YNS, 741X
CustomerService Representative I-V
Coast Guard
YN, PERS
CustomerService Representative I-V
Marine Corps
0100, 0111, 4133, 0170
CustomerService Representative I-V
Air Force
3F1X1, 3F5X1
CustomerService Representative I-V
Space Force
No Military Crosswalk. Qualified veterans are encouraged to apply.
* More information on military occupational specialty codes can be found below:
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MILITARY EMPLOYMENT PREFERENCE:
If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted. If you have questions regarding this requirement, please visit our Military Employment Reference page at **************************************
Required forms that will need to be attached with application for Military Employment Preference:
* Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation).
* Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation.
* Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation.
* Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active-duty military orders.
* Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.
Documentation must be attached to the application before military preference can be granted.
HIRING CONTACT: Diane Winn, **************, Email: *************************
PHYSICAL WORK ADDRESS: Caddo Lake State Park, 245 Park Road 2, Karnack TX 75661
GENERAL DESCRIPTION:
Under the direction of the Office Manager, this position performs entry-level to routine customerservice work including assisting with the daily office operations and clerical duties for Caddo Lake State Park. Responsible for processing correspondence, report preparation and answering telephones. Performs revenue collection, license and permit sales, automated visitor registration and reservations. Provides information to park visitors and general public. Responsible for the general routine cleaning of park headquarters. Works under close to moderated supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.
MINIMUM QUALIFICATIONS:
Education:
Graduation from High School or GED.
Experience:
No experience required.
Licensure:
Must possess or be able to obtain, within 30 days of employment, a valid State driver's license.
PREFERRED QUALIFICATIONS:
Experience:
One year of clerical experience such as accounting, typing, filing, record keeping and data entry.
One year of experience using automation equipment or word processing and spreadsheet equipment and software.
One year of experience in customerservice.
One year of experience working with the public.
One year of experience handling cash.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of general office procedures.
Knowledge of administrative and clerical procedures.
Knowledge of basic mathematics.
Skill in MS Word, Excel and Outlook.
Skill in effective verbal and written communication.
Skill in providing quality customerservice in a courteous and professional manner.
Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts.
Skill in managing several projects simultaneously.
Ability to handle complaints, emergencies, stressful work environments and high volumes of people courteously and effectively.
Ability to accurately handle cash and account for revenue collected.
Ability to work independently with little or no supervision.
Ability to work as a member of a team.
Ability to learn an on-line registration system.
Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.
Ability to conduct work activities in accordance with TPWD safety program.
WORKING CONDITIONS:
Required to work in a public park with overnight camping and day use.
Required to work 40 hours per week, includes flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays.
Required to adjust to changing schedules.
Required to perform manual labor including, lifting supplies and materials up to 40 lbs.
May be required to operate a State vehicle.
Required to perform work outdoors, occasionally in adverse weather conditions.
Required to respond to emergency situations.
Must conform to TPWD dress and grooming standards, work rules, and safety procedures.
Required to travel 5% with possible overnight stays.
Non-smoking work environment in State buildings and vehicles.
TPWD IS AN EQUAL OPPORTUNITY EMPLOYER
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$22k-32k yearly est. 14d ago
Sales Representative / Customer Service
RNR Tire Express and Custom Wheels
Customer service agent job in Longview, TX
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customerservice, as well as monitoring competitors and training staff.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
How much does a customer service agent earn in Longview, TX?
The average customer service agent in Longview, TX earns between $20,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Longview, TX