Information systems technician jobs in Hyde Park, NY - 117 jobs

IT Field Services Technician / ServiceNow CSM AnalystCanaan, CT We are looking for a motivated Field Services and Performance Analyst to join our team. This role focuses on managing and enhancing the ongoing integrations and providing support to the department's Dashboards. This role will support omnichannel improvements and capabilities for our ServiceNow Live Agent. Additionally, the resource will work on customer channels via the website, social media, and any interactions via the CSM Platform. This role will support IT Asset Management (ITAM) and Performance Analytics (PA), as well as part-time setting aesthetics. This position offers excellent growth opportunities for Techs looking to advance their career and expertise in a specific field while gaining hands-on experience across multiple IT areas. Schedule: Monday through Friday, 9:00 am - 5:30 pm (on site), Saturdays / Sundays (remote, on call as needed) Your Role: PaaS and Infra Administration: * Maintain Items, Catalogs, and Knowledge, and continually improve services and incident analytics for our Service Desk. * Will maintain client dashboards [Clinical Data and IT], providing real-time analytics [PBI to ServiceNow. * Maintenance and continuous improvement of Mobile UI Agent and Now Applications, and in addition to building a New Customer NOW application. * Learn and dive deep into the ServiceDesk operation numbers, to be able to report to the company and perform quick workarounds during high-impact incidents and drive faster resolution to reduce the business impact. * Will Update Current Company Status - Business Operations Statuses - to Report Plan Changes, Outages and Unplanned Changes. * Demonstrate and provide - Hourly Updates to provide status to Ongoing Problems, Incidents, and workarounds, demonstrating Progress eliminating re-incidence. * Will assist with maintenance of Customer Platform Databases and Tables, to improve success rates for our case management - summarization AI platform. * Will work with Design and IT, HR, Finance to improve customer service portals, and knowledge bases. * Join Workshops with Platform techs and help to organize and maintain focus for automating various forms of notifications and communication workflows. * Assist the compliance team in maintaining focus on implementing and adhering to planned access controls and security strategies. ITAM and Field Services: * Will be managing a comprehensive asset lifecycle from procurement to disposal, including asset control and depreciation - Status, State, . * Understand how to create Models and Products, as well to and Manage Purchase Orders. * Automate SN web and agent applications, and coordinate asset tracking transitions based on event triggers. * Support field services operations, including workstation deployment and maintenance. * Overview and assist with hardware installation, cable management, and desk minimalist setup. * Record and maintain asset compliance and optimize software licensing automation. * Generate frequent asset reports and develop actionable cost-optimization recommendations. Technical Infrastructure Support: * Help with the support of Microsoft Intune device management operations and integrations with ServiceNow. * Collaborate with Network teams during incidents. Assist Cisco network engineers when necessary to physically access the hardware. Help with monitoring, reporting major incidents, guaranteeing that problems are escalated accordingly, and providing analytical insights into incident impact. * Coordinate video conferencing setups and system support for the ongoing meeting rooms, ensuring minimal cables and hardware look, in addition to keeping them running smoothly. * Help and eager to learn and support CAs and PKI, SCEP deployment processes. * Maintain security compliance - Implement security protocols in test environments and release them via Change Management. Required Qualifications * Some experience with ServiceNow (administration, configuration, or business analytics) * Eager to Learn ServiceNow and Microsoft Intune integrations. * ITIL Frameworks are our most recommended knowledge -required * Knowledge of PKI, certificate authorities, and SCEP protocols * Hardware and Software Asset Lifecycle * Strong analytical and problem-solving skills. * Excellent communication and documentation abilities * Commitment to Compliance, security, and best practices. Preferred Qualifications * ServiceNow/ ITIL certification * Experience with Microsoft Intune and Cisco platforms * ITAM experience and software asset management knowledge * Basic networking knowledge (cabling, access points) * CompTIA A+ or equivalent technical certification * Field services or technical support experience Compensation: The base rate of pay for this position is $49,000 - $60,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: * Comprehensive benefit package * Paid Time Off (which increases after 1 year with Mountainside) * Paid holidays including a Multicultural Holiday * 401(k) with employer matching * Free meals while working on the Canaan campus * Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue. About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Salary Description $49,000 - $60,000

Our company is looking for a Technical Support Specialist to join our team in our main office. This person will provide technical guidance and support to our business and customers. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally. Responsibilities: Act as product expert - Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations. Provide customer support - Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome. Requirements: Bachelor's degree in Computer Science (or the equivalent) is required Four years of related technical support experience Technically savvy with strong project management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Why This Role Matters As a Helpdesk Specialist at CPL, you become a driving force behind the technology that keeps every branch running smoothly. You're not just answering tickets-you're the person our teams rely on to keep critical systems healthy, secure, and evolving. In this role, you'll bring your forward‑thinking technical mindset to a wide range of challenges: configuring and upgrading software, resolving urgent IT issues with precision, supporting email migrations, and ensuring seamless communication across the organization. You'll work closely with the Helpdesk Manager while collaborating with colleagues across all offices, becoming a trusted partner in keeping CPL's infrastructure strong. What makes this role special is the blend of hands‑on problem‑solving and big‑picture thinking. You're a natural explainer, a curious learner, and someone who enjoys turning complex information into clear, actionable insights. Your passion for analytics, systems, and database management helps empower the entire CPL team to do their best work. If you're energized by variety, motivated by impact, and excited to support a mission‑driven organization through technology, this is a place where your skills will shine. What You'll Do Respond to requests for IT help from end users Provide IT assistance as able or escalate requests to other members of the IT team Configure, install, and upgrade PCs, operating system software and application software as required Provide hands-on support for all IT equipment in nearby offices, and elsewhere as required Foster communication between the user community and IT management to help meet CPL's strategic goals Periodically travel to other CPL offices as required What You Bring You earned an AS in Computer Science and have at least three (3) years of experience in network maintenance and technical support - or have an equivalent combination of education and experience You have a robust understanding of Windows 10 application installation and update processes as well as Office 365 and other business applications, with the ability to train and assist users on those applications You have exceptional interpersonal and customer service skills, communicating effectively both verbally and via written correspondence You're inherently analytical, with strong creative problem-solving and organizational capabilities What We Offer: CPL cares about your future with us! That's why we offer the following benefits to you and your family: Internal Mobility & Career Advancement Healthcare for you and your family including spouse coverage: Medical, Dental, Vision & Prescription insurances. Single Plans with 100% paid premium Flexible Time Off + 8 Holidays a year Retirement Savings Plan - Contribution from CPL to grow your retirement funds. Tuition Assistance: You may be eligible for continuing education assistance. Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt. Licensure Assistance Long-Term Disability Insurance Company/team member premium sharing Flexible Spending Account $5,000 dependent childcare annually paid 100% by team member pre-taxes. FREE Life Insurance and AD+D Insurance Voluntary Short-Term Disability Insurance What Does It Look Like Working Here? We believe that building a strong community is about establishing a prevailing sense of fellowship among our team members, friends, and neighbors. Collaboration - working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams. Family - celebrating others' successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family. Fun - not taking oneself too seriously, fully understanding that fun at work is conducive to productivity. Inspiration - contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude. Integrity - doing what is ethically right and providing reliable follow-through on commitments. Ingenuity - seeking new opportunities and consistently identifying unexpected and practical ways to solve problems. The rate for this position generally ranges between $26- $32 per hour. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions. CPL is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CPL does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. CPL will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with CPL. All initial communication with recruiting professionals or agencies must go through our Talent Acquisition Team.

**Compensation Data** This position offers an hourly rate between $24 and $33 / hour commensurate to the level of degree program in which an applicant is actively enrolled. For an overview of our benefits please click here. (***************************************************************** **Description** Boehringer Ingelheim is currently seeking a talented and innovative Intern to join our Data Driven Customer Insights team located at our Ridgefield, CT facility. As an Intern, you will collaborate with a highly skilled team of engineers, data scientists, and business stakeholders to develop, test, and deploy cutting-edge AI solutions that drive innovation and efficiency across our organization. Specifically, you will help to improve efficiency of Agentic AI systems to generate accurate and business specific insights from structured, unstructured, and multi-modal data.. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees **Duties & Responsibilities** + Learn to work on Boehringer's existing GenAI and Agentic AI infrastructure to implement new projects + Interact with business stakeholders to understand project requirements and translate that to technical requirements + Develop quick PoCs and test to validate new ideas/project requirements + Study recent GenAI specific works and research ideas and propose such ideas to the team to either improve the efficiency existing systems or to solve new requirements + Present the work to the stakeholders including IT and Business representatives **Requirements** + Must be a current undergraduate, graduate or advanced degree student in good academic standing. + Student must be enrolled at an accredited college or university for the duration of the **internship/co-op** . + Overall cumulative minimum GPA from last completed quarter/semester 3.0 GPA (on a 4.0 scale) preferred. + Major or minor in related field of **internship/co-op** . + Undergraduate students must have completed at least 12 credit hours at current college or university. + Graduate and advanced degree students must have completed at least 9 credit hours at current college or university. **Eligibility Requirements** : + Must be legally authorized to work in the United States without restriction. + Must be willing to take a drug test and post-offer physical (if required). + Must be 18 years of age or older. **Desired Skills, Experience and Abilities** + Currently pursuing a bachelor's or graduate degree in Computer Science, Data Science, Artificial Intelligence, Statistics, or a related field + Good understanding of topics such as LLM, Knowledge Graph, RAG, GraphRAG, and Agentic AI + Proficiency in Python and familiarity with libraries such as LangChain, LangGraph, Scikit-learn, TensorFlow, or PyTorch + Excellent analytical, problem-solving, and communication skills + Ability to work independently and in a collaborative team environment + Understanding machine learning and deep learning techniques is a plus All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

Job Description Job Summary: Hourly Contract Role with possible Contract to Hire option We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The technician will be responsible for resolving technical issues, fulfilling service requests, and answering user inquiries with a focus on quality, efficiency, and exceptional customer service. Adherence to company IT policies, especially those related to security protocols, is essential. The ideal candidate will have strong interpersonal skills, the ability to communicate clearly with end users, and a proactive approach to problem-solving. This role also serves as hands-on support for the infrastructure team, assisting with the physical deployment, troubleshooting, and maintenance of network equipment such as switches, access points, servers, printers, and cabling. The technician will ensure smooth operation and integration of systems across automation layers, factory IT environments, and enterprise infrastructure - both onsite and at remote locations. Success in this role requires strong collaboration with cross-functional teams including IT, Maintenance, and Engineering, with a focus on system reliability, uptime, and operational continuity. This is a 100% onsite position at the local facility. Essential Duties and Responsibilities: 40% Trouble shooting, Problem Solving and Support: Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. 40% Hardware and Software Support: Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. 20% OT Support: Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts by adhering to OT/IT policies and assisting with compliance and security initiatives. Contribute to root cause analysis and support incident response for OT-related system failures. Work closely with cross-functional teams, including Infrastructure, Engineering, and Maintenance, to deliver integrated support solutions. Accurately gather and document user requirements to support technical resolutions or escalate appropriately. Job Qualifications: Required: Education: Bachelor's degree in computer science, Information Technology, or a related field. Equivalent experience in the industry may be considered in lieu of a degree. Preferred: Technical Experience: Familiarity with SCADA software (e.g., Wonderware, IBA, GE iFIX) and Manufacturing Execution Systems (MES) platforms (e.g., AVEVA). Understanding of Internet of Things (IoT) from a connectivity and data management perspective. Skills: Excellent problem-solving skills with the ability to work effectively under pressure. Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders. Job Experience: Required: Minimum of 5 Years of Experience: At least 5 years of experience in IT operations and/or infrastructure management. Project Management and Leadership: Strong project management and leadership skills, with a proven ability to lead cross-functional teams. IT Infrastructure Operations: Demonstrated experience in IT infrastructure operations, including: Windows servers Azure cloud services Basic networking concepts Virtualization Technologies: Proficiency in virtualization technologies, including Azure HCI and Hyper-V. Backup Technologies: Experience with backup technologies and disaster recovery solutions. Operational Technology/IoT Devices: Familiarity with IT operational technology and Internet of Things (IoT) devices. Knowledge, Skills and Abilities: Required: Strong Understanding of Industrial Automation: In-depth knowledge of industrial automation and control systems. Problem-Solving and Analytical Skills: Excellent problem-solving and analytical abilities to address complex challenges. Project Management and Leadership: Proven project management and leadership skills to guide teams effectively. Communication and Collaboration: Effective communication and collaboration skills to work well with team members and stakeholders. Preferred: Cybersecurity Knowledge: Familiarity with cybersecurity principles, particularly in industrial environments, including risk assessment and mitigation strategies. Relevant Certifications: Certifications in relevant technologies (e.g., Cisco, Microsoft, CompTIA). *Environmental characteristics described are representative of those an employee encounters while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements reflect the general details necessary to describe the principle functions of the occupation and should not be construed as a detailed description of all work requirements that may be inherent in the occupation. *M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law. Powered by JazzHR x7Jl7mm9Nq

JOB GOAL: To provide hardware, software and networking technical support to the Torrington Public Schools community. APPLICANT REQUIREMENTS: * At least 3 years' technology experience including but not limited to: imaging computers, user management, device lifecycle, Gsuite, Chromebook troubleshooting, Enterprise WiFi, Helpdesk; * Must be very customer oriented and comfortable working with staff, students and parents; * Must be able to stand for long periods of time; * Must be able to lift 50+ lbs; * Must be a strong communicator; * Must be a team player. EXPERIENCE REQUIREMENTS: * Windows Operating Systems (Windows 10, Windows Server, Hyper V) * Chromebooks * iPads * GSuite * Mac OS * Enterprise WiFi * Zoom * Smartboards PREFERRED EXPERIENCE: * Power School * Destiny * JAMF * Video and audio editing * Tricaster * Rubrik * Carbon Black * Security (Milestone) * VPN * Freshdesk (Helpdesk) PERFORMANCE RESPONSIBILITIES: * Installs, configures, and maintains the hardware and systems software and products for servers, desktops and peripheral equipment in a multi-platform environment. * Provides onsite and help desk hardware, software and networking technical support to all district users. * Coordinates acquisition of necessary software and performs basic network administrative tasks. * Recommends configurations for information technology systems and develops infrastructure solutions to meet the needs of the school community. * Works closely with IT staff to develop technical standards, policies and procedures relating to information technology including data and software security and backup and recovery. * Provides server support for administrative and instructional activities related to the school district. * Documents all changes to networks and assures adequate testing of all changes and modifications. * Performs other duties as assigned. TERMS OF EMPLOYMENT: This is an exempt level position, with a 12-month work-year; Salary is commensurate with experience and credentials as established by the Board of Education.

Job Description Launch Your Tech Career with Healey Brothers! Now Hiring: Entry-Level PC Helpdesk Technician Are you someone who enjoys working with computers and helping people solve tech problems? Ready to get your foot in the door in the IT world? Healey Brothers, a trusted name in the automotive industry, is looking for a tech-savvy team player to join our growing IT department! What You'll Be Doing: Be the first point of contact for employees with tech-related questions or issues Set up and troubleshoot PCs, printers, and mobile devices Assist with password resets, network access, and system connectivity Learn hands-on with real-world tasks and mentorship from experienced IT professionals What We're Looking For: A strong interest in technology and a desire to grow in the IT field Good communication and problem-solving skills Basic knowledge of Windows operating systems and computer hardware No prior IT experience needed - just bring your curiosity and eagerness to learn Why Join the Healey Brothers Team: Full-time, entry-level opportunity with training provided Clear path for advancement into higher-level IT roles Friendly, supportive team environment that values growth and innovation Real experience that builds your skills and your resume Whether you're starting your career or making a change, this is a great opportunity to grow with a respected company. Apply today and take your first step into tech - with Healey Brothers! Healey Brothers Mission Statement: Utilizing cutting-edge automotive technology and training to give our customers a seamless, stress-free experience to earn their business for life. Our Core Values: Team Over Self, Accountability, Self-Improvement, Integrity and Respect Healey Brothers EEO Statement: Healey Brothers is an Equal Employment Opportunity employer. We comply with all applicable laws regarding equal employment opportunities for all qualified applicants and employees. It is against our policy to discriminate against any qualified applicant or employee on the basis of actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.

Title: IT Service Desk Technician II Job Type: 6-Month Contract-to-Hire Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing) Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines. Job Description Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer. We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms. The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime. This is a 100% onsite position. Qualifications US Citizenship is required due to Federal Government guidelines Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience Minimum of 5 years of experience in IT operations, infrastructure, or related environments Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments Strong problem-solving and analytical skills, able to work under pressure Proven project management and leadership experience, including leading cross-functional teams Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders Highly Preferred Experience Solid understanding of industrial automation and control systems Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA) Understanding of IoT connectivity and data management concepts Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation Relevant certifications (e.g., Microsoft, Cisco, CompTIA) Key Responsibilities Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are searching for Desktop Support Technicians to support our client, a major hospital system in Middletown NY. You will help install, upgrade, and troubleshoot all hardware and software for the installed client base. To succeed in this position, you will possess excellent problem-solving skills and the ability to communicate clearly and precisely with the end user. Successful candidates will be familiar with remote troubleshooting techniques and the tools required for successful troubleshooting. Possess the ability to multitask and function in several technical support roles. Some travel may be required. This position reports to the Desktop IT Manager. Responsibilities · Provide on-site and remote technical support to users. · Fully document support tickets on reported issues · Remotely assist customers through installation of applications and computer peripherals. · Guide users with simple, step-by-step instructions · Conduct remote troubleshooting when required · Test alternative pathways to resolve an issue · Customize desktop applications to meet user needs · Escalate issues as appropriate · Follow up with clients to ensure continued system functionality · Report and document customer feedback and potential product requests · Create technical documentation and manuals Qualifications · An ability to work independently and in a team setting with others professionally and respectfully · An ability to adjust to changing situations to meet Urgent and critical issues · Hands-on experience in Operating Systems and Office Suite, including MS Teams · Working knowledge of office automation products and computer peripherals, including but not limited to printers and scanners. · Knowledge of network security practices and anti-virus programs · Ability to perform remote troubleshooting and provide clear and concise instructions · Excellent problem-solving and multitasking skills · Service Now experience (preferred) Requirements · Help Desk / Desktop support three years+ (preferred) · Strong, systematic, and professional problem-solving skills · Proficiency with Windows OS, Active Directory administration, and PC troubleshooting · Deliver high-quality customer service and technical support · Customer-oriented attitude

Description & Requirements We are seeking a detail-oriented and experienced IT-Opex-Alloc-IC-FX Accounting Senior Associate with expertise in Workday Financials. This position will execute the IT-Operating Expenses-Allocations-IC-FX accounting functions within the National Office Internal Accounting team and will collaborate with and assist in the development of the IT-Operating Expenses-Allocations-IC-FX Accounting Associate. What You Will Do: * Understand, execute and analyze the accounting business processes for: * Information Systems/Technology/Prepaids * Insurance * Practice Development * Business Licenses * Professional Fees * Legal Entity Accounting * All Other Operating Related Expenses * Allocations * Acquisition/Merger Integration * FX Remeasurement * Intercompany / Inter-Region * Execute monthly close procedures for accounting business processes noted above and collaborate with Revenue - Cash - Facilities team on improvements and changes in the monthly close process. * Prepare reconciliations and specific analysis for accounting business processes noted above. * Assist in preparation of documentation to create standardized accounting procedures to enhance operational efficiency and consistency. * Assist in design and implementation of account reconciliation applications in coordination with the overall Finance goal of automating reconciliations and using modern day apps for sign off and validation. * Learn Forvis Mazars change management process and implement accordingly for practice structure changes, Workday dimension changes and merger/acquisition activity. * Using firm resources, internal training and external training, establish appropriate use of AI agents to assist with accounting business processes noted above. * Assist in preparation of budget information for certain accounting business processes on an annual basis in coordination with FP&A team and Managing Partners. * Learn and maintain superior working knowledge of Workday business processes for the areas noted above. * Configure, troubleshoot, and improve Workday accounting workflows and reporting tools. * Develop and generate Workday financial reports, dashboards, and analytics to support leadership decision-making. * Collaborate with Workday teams to test bi-annual release changes, new modules, and system enhancements. * Collaborate with multiple teams to support Workday functionality and optimize workflows for efficient financial operations. * Leverage the platform to streamline accounting processes and improve efficiency. * Recommend improvements to accounting operations, with a focus on automation. * Provide training to accounting staff on Workday functionality and best practices. * Foster a collaborative, client-focused culture within the accounting team while partnering with cross-functional teams to drive precision, agility, and informed business decisions. Minimum Qualifications: * Bachelor's Degree * 3+ years of relevant accounting experience with a strong understanding of Generally Accepted Accounting Principles (GAAP) * Proficient in Microsoft Excel Preferred Qualifications: * 5+ years of relevant accounting experience * Certified Public Accountant * Hands-on Workday Financials experience, including projects and revenue recognition #LI-CH1 New York City Pay Transparency Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Total compensation and benefits consist of salary, group health plan benefits, 401(K), profit-sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs. New York Salary Range: NY Minimum Salary (USD) $ 83,400 NY Maximum Salary (USD) $ 139,000

Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place. Position: IT Support Technician - Part-Time General Description: This position requires an individual with strong customer service skills to assist end users in their day to day functions and evolve for and with this position in an ever expanding and constantly changing environment. Strong verbal and written communication skills are a must. The candidate must demonstrate strong troubleshooting skills, be detail oriented, highly motivated, able to work independently as well as part of the team. This is a part time position 24 hour a week position and will work primarily during the work week. There may be the need for some flexibility to the work schedule as business necessitates. Job Requirements Working knowledge of TCP/IP and networking Microsoft Server/Desktops/Office AD, Group Policy, PowerShell, Windows 10, Windows 11, etc. Installs, configures, maintains, and troubleshoots - desktops, servers, printers, routers, switches, WAPs, VOIP, PBX's, VPN's and peripherals throughout the organization. Maintaining inventory and documentation Assists the Manager of IT in the design, implementation, and testing of large scale projects which may result in working after traditional business hours or on weekends. Basic understanding of cabling and determination or a willingness to learn. Staying current with market trends and emerging technology to better recommend solutions that drive the business forward. Ability to educate users in a clear, concise, and effective manner. Qualifications: Education/ Training: 6 months to 1 years of experience (school or certification will be considered in lieu of hands on experience) Valid NY State driver's license Reliable transportation Ability to lift 50 lbs Salary: $23.00 per hour Location: Poughkeepsie, NY Immediate Supervisor: Director of IT Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building. It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.

Full-time Description IT Field Services Technician / ServiceNow CSM AnalystCanaan, CT We are looking for a motivated Field Services and Performance Analyst to join our team. This role focuses on managing and enhancing the ongoing integrations and providing support to the department's Dashboards. This role will support omnichannel improvements and capabilities for our ServiceNow Live Agent. Additionally, the resource will work on customer channels via the website, social media, and any interactions via the CSM Platform. This role will support IT Asset Management (ITAM) and Performance Analytics (PA), as well as part-time setting aesthetics. This position offers excellent growth opportunities for Techs looking to advance their career and expertise in a specific field while gaining hands-on experience across multiple IT areas. Schedule: Monday through Friday, 9:00 am - 5:30 pm (on site), Saturdays / Sundays (remote, on call as needed) Your Role: PaaS and Infra Administration: Maintain Items, Catalogs, and Knowledge, and continually improve services and incident analytics for our Service Desk. Will maintain client dashboards [Clinical Data and IT], providing real-time analytics [PBI to ServiceNow. Maintenance and continuous improvement of Mobile UI Agent and Now Applications, and in addition to building a New Customer NOW application. Learn and dive deep into the ServiceDesk operation numbers, to be able to report to the company and perform quick workarounds during high-impact incidents and drive faster resolution to reduce the business impact. Will Update Current Company Status - Business Operations Statuses - to Report Plan Changes, Outages and Unplanned Changes. Demonstrate and provide - Hourly Updates to provide status to Ongoing Problems, Incidents, and workarounds, demonstrating Progress eliminating re-incidence. Will assist with maintenance of Customer Platform Databases and Tables, to improve success rates for our case management - summarization AI platform. Will work with Design and IT, HR, Finance to improve customer service portals, and knowledge bases. Join Workshops with Platform techs and help to organize and maintain focus for automating various forms of notifications and communication workflows. Assist the compliance team in maintaining focus on implementing and adhering to planned access controls and security strategies. ITAM and Field Services: Will be managing a comprehensive asset lifecycle from procurement to disposal, including asset control and depreciation - Status, State, . Understand how to create Models and Products, as well to and Manage Purchase Orders. Automate SN web and agent applications, and coordinate asset tracking transitions based on event triggers. Support field services operations, including workstation deployment and maintenance. Overview and assist with hardware installation, cable management, and desk minimalist setup. Record and maintain asset compliance and optimize software licensing automation. Generate frequent asset reports and develop actionable cost-optimization recommendations. Technical Infrastructure Support: Help with the support of Microsoft Intune device management operations and integrations with ServiceNow. Collaborate with Network teams during incidents. Assist Cisco network engineers when necessary to physically access the hardware. Help with monitoring, reporting major incidents, guaranteeing that problems are escalated accordingly, and providing analytical insights into incident impact. Coordinate video conferencing setups and system support for the ongoing meeting rooms, ensuring minimal cables and hardware look, in addition to keeping them running smoothly. Help and eager to learn and support CAs and PKI, SCEP deployment processes. Maintain security compliance - Implement security protocols in test environments and release them via Change Management. Required Qualifications Some experience with ServiceNow (administration, configuration, or business analytics) Eager to Learn ServiceNow and Microsoft Intune integrations. ITIL Frameworks are our most recommended knowledge -required Knowledge of PKI, certificate authorities, and SCEP protocols Hardware and Software Asset Lifecycle Strong analytical and problem-solving skills. Excellent communication and documentation abilities Commitment to Compliance, security, and best practices. Preferred Qualifications ServiceNow/ ITIL certification Experience with Microsoft Intune and Cisco platforms ITAM experience and software asset management knowledge Basic networking knowledge (cabling, access points) CompTIA A+ or equivalent technical certification Field services or technical support experience Compensation: The base rate of pay for this position is $49,000 - $60,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: Comprehensive benefit package Paid Time Off (which increases after 1 year with Mountainside) Paid holidays including a Multicultural Holiday 401(k) with employer matching Free meals while working on the Canaan campus Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue. About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Salary Description $49,000 - $60,000

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

**Compensation Data** This position offers an hourly rate of $24-33/hour commensurate to the level of degree program in which an applicant is actively enrolled. For an overview of our benefits please click here. (***************************************************************** **Description** Boehringer Ingelheim is currently seeking talented and innovative internship candidates to join our IT M&S Omnichannel department, working at our corporate U.S. headquarters in Ridgefield, CT. As a member of the IT M&S team, you will be responsible for researching technologies and evaluating opportunities to deliver value to the IT M&S Omnichannel portfolio of systems and services through the development of AI-enabled applications that enhance business value and drive commercial success. Internship candidates will work with a global team of colleagues to deliver innovative solutions in the areas of AI, Data Science, Software Engineering, APIs, IoT, business intelligence and/or other state-of-the-art technologies in support of our company's operations and decision-making processes. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence allows all employees to collaborate internationally, offering visibility and the opportunity to directly contribute to the company's success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. This role will be on-site 3 - 5 days per week in our Ridgefield, CT location, and interact with a globally-diverse team of colleagues and support staff. This position is for Summer 2026. **Duties & Responsibilities** + Collaborate with business partners to collect application user requirements, as well as ideas for application/process improvements. + Propose IT-centered enhancements, technology use-cases, and/or solutions. + Execute the PoC/pilot projects using Agile methodologies and framework. + Upon execution of the pilot project(s), document the solution design, and transfer the necessary knowledge and lessons learned to IT support team. + Support business partners with technology-related needs. **Requirements** + Must be a current undergraduate, graduate or advanced degree student in good academic standing. + Student must be enrolled at an accredited college or university for the duration of the **internship/co-op** . + Overall cumulative minimum GPA from last completed quarter/semester 3.0 GPA (on a 4.0 scale) preferred. + Major or minor in related field of **internship/co-op** . + Undergraduate students must have completed at least 12 credit hours at current college or university. + Graduate and advanced degree students must have completed at least 9 credit hours at current college or university. **Eligibility Requirements** : + Must be legally authorized to work in the United States without restriction. + Must be willing to take a drug test and post-offer physical (if required). + Must be 18 years of age or older. **Desired Skills, Experience and Abilities** + Experience with programming languages such as Python and frameworks (e.g., Streamlit), as well as using and writing APIs. + Experience with using LLMs programmatically. + Experience with Marketing and Sales applications (e.g., MRL) or processes. + Experience implementing Data Science projects preferred (e.g., training ML models, fine-tuning models, (un)supervised learning. + Experience with development tools such as IDEs, Jira, Confluence, and Bitbucket (Git) preferred. + Experience with cloud-based systems preferred. + Self-driven, independent and curious with good communication skills. + Ability to relate technology-related information to non-technical audience. + Ability to prioritize, and work with colleagues around the world. All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

Job Summary: Hourly Contract Role with possible Contract to Hire option We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The technician will be responsible for resolving technical issues, fulfilling service requests, and answering user inquiries with a focus on quality, efficiency, and exceptional customer service. Adherence to company IT policies, especially those related to security protocols, is essential. The ideal candidate will have strong interpersonal skills, the ability to communicate clearly with end users, and a proactive approach to problem-solving. This role also serves as hands-on support for the infrastructure team, assisting with the physical deployment, troubleshooting, and maintenance of network equipment such as switches, access points, servers, printers, and cabling. The technician will ensure smooth operation and integration of systems across automation layers, factory IT environments, and enterprise infrastructure - both onsite and at remote locations. Success in this role requires strong collaboration with cross-functional teams including IT, Maintenance, and Engineering, with a focus on system reliability, uptime, and operational continuity. This is a 100% onsite position at the local facility. Essential Duties and Responsibilities: 40% Trouble shooting, Problem Solving and Support: Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. 40% Hardware and Software Support: Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. 20% OT Support: Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts by adhering to OT/IT policies and assisting with compliance and security initiatives. Contribute to root cause analysis and support incident response for OT-related system failures. Work closely with cross-functional teams, including Infrastructure, Engineering, and Maintenance, to deliver integrated support solutions. Accurately gather and document user requirements to support technical resolutions or escalate appropriately. Job Qualifications: Required: Education: Bachelor's degree in computer science, Information Technology, or a related field. Equivalent experience in the industry may be considered in lieu of a degree. Preferred: Technical Experience: Familiarity with SCADA software (e.g., Wonderware, IBA, GE iFIX) and Manufacturing Execution Systems (MES) platforms (e.g., AVEVA). Understanding of Internet of Things (IoT) from a connectivity and data management perspective. Skills: Excellent problem-solving skills with the ability to work effectively under pressure. Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders. Job Experience: Required: Minimum of 5 Years of Experience: At least 5 years of experience in IT operations and/or infrastructure management. Project Management and Leadership: Strong project management and leadership skills, with a proven ability to lead cross-functional teams. IT Infrastructure Operations: Demonstrated experience in IT infrastructure operations, including: Windows servers Azure cloud services Basic networking concepts Virtualization Technologies: Proficiency in virtualization technologies, including Azure HCI and Hyper-V. Backup Technologies: Experience with backup technologies and disaster recovery solutions. Operational Technology/IoT Devices: Familiarity with IT operational technology and Internet of Things (IoT) devices. Knowledge, Skills and Abilities: Required: Strong Understanding of Industrial Automation: In-depth knowledge of industrial automation and control systems. Problem-Solving and Analytical Skills: Excellent problem-solving and analytical abilities to address complex challenges. Project Management and Leadership: Proven project management and leadership skills to guide teams effectively. Communication and Collaboration: Effective communication and collaboration skills to work well with team members and stakeholders. Preferred: Cybersecurity Knowledge: Familiarity with cybersecurity principles, particularly in industrial environments, including risk assessment and mitigation strategies. Relevant Certifications: Certifications in relevant technologies (e.g., Cisco, Microsoft, CompTIA). *Environmental characteristics described are representative of those an employee encounters while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements reflect the general details necessary to describe the principle functions of the occupation and should not be construed as a detailed description of all work requirements that may be inherent in the occupation. *M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.

Title: IT Service Desk Technician II Job Type: 6-Month Contract-to-Hire Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing) Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines. Job Description Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer. We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms. The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime. This is a 100% onsite position. Qualifications US Citizenship is required due to Federal Government guidelines Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience Minimum of 5 years of experience in IT operations, infrastructure, or related environments Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments Strong problem-solving and analytical skills, able to work under pressure Proven project management and leadership experience, including leading cross-functional teams Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders Highly Preferred Experience Solid understanding of industrial automation and control systems Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA) Understanding of IoT connectivity and data management concepts Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation Relevant certifications (e.g., Microsoft, Cisco, CompTIA) Key Responsibilities Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Description & Requirements We are seeking a detail-oriented and experienced IT-Operating Expenses-Allocations-IC-FX Accounting Associate with expertise in Workday Financials. This position will execute the IT-Opex-Alloc-IC-FX accounting functions within the National Office Internal Accounting team and will collaborate with the Revenue to Cash Accounting Senior Associate. What You Will Do: * Understand, execute and analyze the accounting business processes for: * Information Systems/Technology/Prepaids * Insurance * Practice Development * Business Licenses * Professional Fees * Legal Entity Accounting * All Other Operating Related Expenses * Allocations * Acquisition/Merger Integration * FX Remeasurement * Intercompany / Inter-Region * Establish and maintain verification and review procedures to ensure business processes yield appropriate results on a routine basis. * Accurately complete monthly close for key accounting processes, ensuring completeness and accuracy. * Assist in preparation of documentation to create standardized accounting procedures to enhance operational efficiency and consistency. * Assist in design and implementation of account reconciliation applications in coordination with the overall Finance goal of automating reconciliations and using modern day apps for sign off and validation. * Using firm resources, internal training and external training, establish appropriate use of AI agents to assist with accounting business processes noted above. * Assist in preparation of budget information for certain accounting business processes on an annual basis in coordination with FP&A team and Managing Partners. * Learn and maintain superior working knowledge of Workday business processes for the areas noted above. * Execute necessary business process steps daily and verify completeness and accuracy. * Run Workday reports for General Ledger activity. * Troubleshoot Workday errors or data inconsistencies and escalate when needed. * Provide insight to assist in improving Workday accounting workflows and reporting tools. * Collaborate with Workday teams to test bi-annual release changes, new modules, and system enhancements. * Collaborate with multiple teams to support Workday functionality and optimize workflows for efficient financial operations. * Leverage the platform to streamline accounting processes and improve efficiency. * Recommend improvements to accounting operations, with a focus on automation. * Build a culture of accountability, agility, and collaboration within the accounting team, aligned with Forvis Mazars guidelines, while partnering effectively with cross-functional teams. Minimum Qualifications: * Bachelor's Degree * 2+ years of accounting experience with a strong understanding of Generally Accepted Accounting Principles (GAAP) * Proficient in Microsoft Excel Preferred Qualifications: * 3+ years of relevant accounting experience * Certified Public Accountant * Hands-on Workday Financials experience, including projects and revenue recognition #LI-CH1 New York City Pay Transparency Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Total compensation and benefits consist of salary, group health plan benefits, 401(K), profit-sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs. New York Salary Range: NY Minimum Salary (USD) $ 70,500 NY Maximum Salary (USD) $ 117,500

Job Description Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place. Position: IT Support Technician - Part-Time General Description: This position requires an individual with strong customer service skills to assist end users in their day to day functions and evolve for and with this position in an ever expanding and constantly changing environment. Strong verbal and written communication skills are a must. The candidate must demonstrate strong troubleshooting skills, be detail oriented, highly motivated, able to work independently as well as part of the team. This is a part time position 24 hour a week position and will work primarily during the work week. There may be the need for some flexibility to the work schedule as business necessitates. Job Requirements Working knowledge of TCP/IP and networking Microsoft Server/Desktops/Office AD, Group Policy, PowerShell, Windows 10, Windows 11, etc. Installs, configures, maintains, and troubleshoots - desktops, servers, printers, routers, switches, WAPs, VOIP, PBX's, VPN's and peripherals throughout the organization. Maintaining inventory and documentation Assists the Manager of IT in the design, implementation, and testing of large scale projects which may result in working after traditional business hours or on weekends. Basic understanding of cabling and determination or a willingness to learn. Staying current with market trends and emerging technology to better recommend solutions that drive the business forward. Ability to educate users in a clear, concise, and effective manner. Qualifications: Education/ Training: 6 months to 1 years of experience (school or certification will be considered in lieu of hands on experience) Valid NY State driver's license Reliable transportation Ability to lift 50 lbs Salary: $23.00 per hour Location: Poughkeepsie, NY Immediate Supervisor: Director of IT Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building . It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.