Information systems technician jobs in New Windsor, NY - 220 jobs

Title: IT Service Desk Technician II Job Type: 6-Month Contract-to-Hire Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing) Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines. Job Description Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer. We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms. The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime. This is a 100% onsite position . Qualifications US Citizenship is required due to Federal Government guidelines Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience Minimum of 5 years of experience in IT operations, infrastructure, or related environments Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments Strong problem-solving and analytical skills, able to work under pressure Proven project management and leadership experience, including leading cross-functional teams Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders Highly Preferred Experience Solid understanding of industrial automation and control systems Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA) Understanding of IoT connectivity and data management concepts Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation Relevant certifications (e.g., Microsoft, Cisco, CompTIA) Key Responsibilities Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Help Desk Technician (Part-Time) (Anticipated) JobID: 1329 Technology/Help Desk Technician Additional Information: Show/Hide HELP DESK TECHNICIAN (HOURLY/PART-TIME) (Anticipated) 2025-2026 SCHOOL YEAR DISTRICT We are presently accepting applications for the following position: HELP DESK TECHNICIAN (HOURLY/PART-TIME) QUALIFICATIONS: * High school diploma or equivalent * Associate's degree or higher in Information Technology or related field, preferred * Previous experience in a help desk or technical support role, preferably in an educational environment * Strong knowledge of Windows and Google Chromebook operating systems * Familiarity with common software applications such as Microsoft Suite, Google Workspace, and educational software * Basic understanding of networking concepts (LAN, Wi-Fi, IP addressing) * Excellent problem-solving skills and attention to detail * Strong verbal and written communication skills * Ability to work effectively with diverse users, including students and staff of all technical skill levels * Ability to prioritize tasks and manage time effectively in a fast-paced environment * Commitment to maintaining confidentiality and data security * Knowledge of classroom technologies such as interactive whiteboards, Chromebooks, and tablets * Preferred basic understanding of cybersecurity best practices Hourly Rate: $23.00 Hours per week: maximum 29.5 This is a part-time position that does not include benefits. Fair Lawn Public School District is an Equal Opportunity Employer. If you are interested in applying, please apply through this link *****************************************************

Our company is looking for a Technical Support Specialist to join our team in our main office. This person will provide technical guidance and support to our business and customers. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally. Responsibilities: Act as product expert - Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations. Provide customer support - Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome. Requirements: Bachelor's degree in Computer Science (or the equivalent) is required Four years of related technical support experience Technically savvy with strong project management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Senior Specialist at JPMorgan Chase in Corporate Data Center Services Team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description On-Site, Mahwah, NJ | Support a Fast-Paced, Growing IT Team Join Chefman's agile two-person IT team and take on meaningful work from day one. We're looking for a sharp, motivated Technical Support Specialist who wants real hands-on experience-not just resetting passwords. This temp-to-perm role is perfect for someone who wants to grow their skills and take ownership of daily IT operations in a fast-paced environment. What You'll Do: Be the first point of contact for IT issues across 300+ users Troubleshoot hardware, software, MFA, networks, and Office 365 Deploy and configure laptops, monitors, and peripherals Assist with onboarding, account setups, and user training Manage asset inventory and contribute to documentation Support IT projects involving security, automation, and device management Work independently and bring solutions, not just problems What We're Looking For: 0-2 years of IT support experience or relevant certifications/projects Strong problem-solving mindset and ability to learn quickly Solid communication and customer-service skills Familiarity with Windows, Office 365, and basic networking Someone who enjoys taking initiative and working without constant supervision On-site presence in Mahwah, NJ Why Join Us: Hands-on learning with real impact Direct mentorship from IT leadership Exposure to cloud tools, security, device management, and large-scale user support Opportunity to convert to full-time based on performance Schedule: Full-time, Temp-to-Perm

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Job DescriptionDescription: About Us Medwiz Solutions is a rapidly growing Long-Term Care Pharmacy dedicated to delivering innovative and reliable healthcare solutions. We are seeking an experienced Helpdesk Technician to join our IT team and provide critical support to our pharmacy operations. Position Summary The Helpdesk Technician will serve as the first point of contact for technical support requests, ensuring smooth IT operations for both onsite and remote users. This role requires strong troubleshooting skills, a solid background in system administration and Office 365, and the ability to thrive in a fast-paced healthcare environment. Key Responsibilities Provide first and second-level helpdesk support to end users across multiple locations. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Administer and maintain Windows Server 2019 and higher environments. Manage and support Active Directory, DNS, DHCP configurations. Manage and support Office 365 applications and services. Assist with network troubleshooting and connectivity issues. Provide technical support for remote users, including VPN and Citrix environments. Document support tickets, resolutions, and processes in the helpdesk system. Participate in rotating after-hours on-call support schedule. Qualifications Minimum 5 years of prior helpdesk experience (healthcare industry experience strongly preferred). High School diploma (Associate's or Bachelor's degree in IT-related field a plus). Strong Office 365 administration skills Strong knowledge of Windows Server 2019+, Active Directory, DNS, and DHCP. Experience with network troubleshooting (LAN/WAN, TCP/IP). Citrix experience preferred. Previous experience supporting remote users highly desirable. Excellent problem-solving skills and strong customer service orientation. Schedule Standard hours: Monday - Friday, 8:00 AM - 5:00 PM. Participation in rotating after-hours on-call schedule required. Requirements:

Why This Role Matters As a Helpdesk Specialist at CPL, you become a driving force behind the technology that keeps every branch running smoothly. You're not just answering tickets-you're the person our teams rely on to keep critical systems healthy, secure, and evolving. In this role, you'll bring your forward‑thinking technical mindset to a wide range of challenges: configuring and upgrading software, resolving urgent IT issues with precision, supporting email migrations, and ensuring seamless communication across the organization. You'll work closely with the Helpdesk Manager while collaborating with colleagues across all offices, becoming a trusted partner in keeping CPL's infrastructure strong. What makes this role special is the blend of hands‑on problem‑solving and big‑picture thinking. You're a natural explainer, a curious learner, and someone who enjoys turning complex information into clear, actionable insights. Your passion for analytics, systems, and database management helps empower the entire CPL team to do their best work. If you're energized by variety, motivated by impact, and excited to support a mission‑driven organization through technology, this is a place where your skills will shine. What You'll Do Respond to requests for IT help from end users Provide IT assistance as able or escalate requests to other members of the IT team Configure, install, and upgrade PCs, operating system software and application software as required Provide hands-on support for all IT equipment in nearby offices, and elsewhere as required Foster communication between the user community and IT management to help meet CPL's strategic goals Periodically travel to other CPL offices as required What You Bring You earned an AS in Computer Science and have at least three (3) years of experience in network maintenance and technical support - or have an equivalent combination of education and experience You have a robust understanding of Windows 10 application installation and update processes as well as Office 365 and other business applications, with the ability to train and assist users on those applications You have exceptional interpersonal and customer service skills, communicating effectively both verbally and via written correspondence You're inherently analytical, with strong creative problem-solving and organizational capabilities What We Offer: CPL cares about your future with us! That's why we offer the following benefits to you and your family: Internal Mobility & Career Advancement Healthcare for you and your family including spouse coverage: Medical, Dental, Vision & Prescription insurances. Single Plans with 100% paid premium Flexible Time Off + 8 Holidays a year Retirement Savings Plan - Contribution from CPL to grow your retirement funds. Tuition Assistance: You may be eligible for continuing education assistance. Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt. Licensure Assistance Long-Term Disability Insurance Company/team member premium sharing Flexible Spending Account $5,000 dependent childcare annually paid 100% by team member pre-taxes. FREE Life Insurance and AD+D Insurance Voluntary Short-Term Disability Insurance What Does It Look Like Working Here? We believe that building a strong community is about establishing a prevailing sense of fellowship among our team members, friends, and neighbors. Collaboration - working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams. Family - celebrating others' successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family. Fun - not taking oneself too seriously, fully understanding that fun at work is conducive to productivity. Inspiration - contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude. Integrity - doing what is ethically right and providing reliable follow-through on commitments. Ingenuity - seeking new opportunities and consistently identifying unexpected and practical ways to solve problems. The rate for this position generally ranges between $26- $32 per hour. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions. CPL does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. CPL will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with CPL. All initial communication with recruiting professionals or agencies must go through our Talent Acquisition Team.

Job Description Passaic County Community College is seeking qualified applicants for the Part time AV-IT Support Technician position. The position's responsibilities require independent analysis, communication and problem-solving. Duties are performed with little supervision and require initiative and judgment. Duties To provide technical and support services in the installation, configuration, operation, maintenance and troubleshooting and diagnosis of hardware, software and peripheral equipment. To support students, faculty and staff by performing diagnosis and resolutions of technical issues as related to the use and performance of all campus virtual clients through hands-on and help desk functions. Assist in the maintenance and reporting related to hardware and software inventory database. Provide assistance and instruction to students, faculty, and staff on technical matters appropriate to assigned area. Interpret and apply College policies, procedures, rules, and regulations. Read, understand, and interpret hardware and software manuals, apply such information as appropriate. Work independently or as part of a team if needed to resolve problems. Recognize, research, and diagnose hardware and software problems, repair when possible. Install operating system software, patches and other appropriate software. Provide training in the use of computer, software, and peripheral equipment. Maintain job-related records and prepare reports. Safely operate and care for tools, equipment and materials used in the diagnoses and installation of computers and peripherals. Plan, organize and prioritize work with a minimal amount of supervision. Establish and maintain effective working relationships with those contacted in the course of work. Preferred Requirements Knowledge of Windows products. Knowledge of computer thin clients, workstation/desktop hardware, software, and peripherals. Functional knowledge of AV equipment (videoconferencing products, projectors, switchers, presentation technology and control systems) Knowledge of Apple operating systems and hardware. Ability to gather knowledge from multiple sources to formulate a solution to technical issues presented. Principal Responsibilities Prepare, sets up, and provides support for user accounts, media equipment, phones, printers, and virtual client used in office, classrooms, meetings, seminars, etc. Acts to troubleshoot for software, media equipment, phones, printers, and virtual client problems and provide a timely solution. Provides support for our IT-AV help desk system. Provides technological support in the use of video conferencing, webinars and learning resource equipment. Deliver equipment, services in a timely manner, and ensures the security of equipment at all times. Assists in maintaining inventory control of equipment. Assists with setup, recording, capturing and editing of media production projects. Performs other duties as assigned. Minimum Qualifications Ability to problem solve and work in a fast-paced setting Excellent interpersonal skills and ability to work collegially with a diverse student body, faculty members, and administrative staff. Ability to deliver equipment to various locations (with assistance) and lift up to 50 lbs. The completion of a background check will be required for the selected candidate. Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The minimum hourly pay for this position is $17. Benefits: New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.) Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance. Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses. NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.)

Provide timely and effective technical support to Child Welfare professionals for hardware, software, and network -related issues. Track, prioritize, and resolve IT incidents and service requests related to Child Welfare systems, adhering to established service level agreements (SLAs). Collaborate with Child Welfare teams to identify and implement software solutions that enhance casework efficiency, data accuracy, and reporting capabilities. Assist in the development and maintenance of databases and information systems that support Child Welfare operations, ensuring data integrity and security. Administer and provide technical support for specialized Child Welfare case management software or systems. Provide training and support to Child Welfare professionals on the effective use of technology tools and systems. Requirements Bachelor's degree in Information Technology, Computer Science, Social Work, or a related field (or equivalent experience). Minimum of 3 years of proven experience in providing IT support, particularly in a Child Welfare or similar social services setting. Familiarity with Child Welfare practices, regulations, and case management processes. Proficiency in Windows and/or mac OS operating systems. Familiarity with specialized Child Welfare software or case management systems is highly desirable. Basic networking knowledge (e.g., TCP/IP, DNS, DHCP). Strong customer service orientation with excellent communication and interpersonal skills, especially in working with Child Welfare professionals. Ability to work in a dynamic environment and quickly adapt to changing priorities.

Work Format: Full-Time, Onsite Coach USA, a leading provider of transportation services and mobility solutions across North America, invites motivated students to join our paid Summer 2026 Internship Program, running from May 20, 2026, through August 7, 2026. This 12-week experience connects classroom learning with real-world business operations through meaningful projects, mentorship, and professional development opportunities in a collaborative environment. Role Summary The IT Intern will support the Information Technology team by assisting with a variety of technology initiatives across infrastructure, systems, security, and end-user solutions. This role is designed to provide hands-on, educational exposure to real-world IT operations within a transportation environment. Key Responsibilities * Support the configuration and deployment of network and technology infrastructure * Assist with mobile device and endpoint management initiatives * Contribute to IT vulnerability, risk assessment, and security improvement efforts * Help optimize business processes using Microsoft 365 and mobile device technologies * Assist with testing, troubleshooting, and documentation of IT systems and processes Skills/Qualifications * Pursuing a bachelor's or master's degree in Information Technology, Computer Science, or Management Information Systems * Strong analytical and problem-solving abilities * Ability to work effectively both independently and as part of a collaborative team * Familiarity with Excel, databases, or programming languages preferred * Interest in system integration and real-world technology applications Compensation $18.00/hr. - $23.00/hr. Work Authorization Applicants must be authorized to work in the U.S. Coach USA does not provide visa sponsorship for internships. Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or any other protected class.

Job DescriptionDescription: The IT Technical Support Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office. Key Responsibilities Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person. Install, configure, and maintain hardware, software, and peripherals. Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner. Assist with user account creation, access permissions, password resets, and troubleshooting. Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls). Support VoIP systems and phone setup for corporate and property offices. Coordinate with vendors for internet service, equipment repairs, and hardware replacements. Help maintain IT inventory, asset management, and equipment deployment. Prepare and set up workstations for new hires (computers, phones, credentials, system access). Conduct brief IT orientations for new employees. Ensure proper deactivation of user accounts and return of company equipment. Support IT security procedures, including MFA, antivirus, updates, and access controls. Assist in implementing cybersecurity best practices across corporate and property locations. Maintain documentation of IT processes, troubleshooting guides, and equipment logs. Work Environment Full-time, on-site role in Montvale, NJ corporate office. Occasional travel to local property sites as needed (rare). Some after-hours support may be required for urgent issues. #OFFICE25 Requirements: Qualifications Required 3 + years of IT support experience, preferably in a multi-site or customer-facing environment. Strong knowledge of Windows 10/11, Microsoft 365, and common business applications. Experience with help desk ticketing systems and remote support tools. Ability to troubleshoot hardware, software, and basic network issues. Excellent communication, patience, and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Preferred Experience in property management or real estate industry (a plus). Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.). Basic understanding of networks, Wi-Fi, switches, and VPN environments. A+/Network+ certifications or related training. Key Attributes Strong problem-solving and critical thinking skills. Professional, dependable, and responsive. Comfortable supporting both technical and non-technical users. Team-oriented with a service-first mindset. Organized, detail-oriented, and proactive.

Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place. Position: IT Support Technician - Part-Time General Description: This position requires an individual with strong customer service skills to assist end users in their day to day functions and evolve for and with this position in an ever expanding and constantly changing environment. Strong verbal and written communication skills are a must. The candidate must demonstrate strong troubleshooting skills, be detail oriented, highly motivated, able to work independently as well as part of the team. This is a part time position 24 hour a week position and will work primarily during the work week. There may be the need for some flexibility to the work schedule as business necessitates. Job Requirements Working knowledge of TCP/IP and networking Microsoft Server/Desktops/Office AD, Group Policy, PowerShell, Windows 10, Windows 11, etc. Installs, configures, maintains, and troubleshoots - desktops, servers, printers, routers, switches, WAPs, VOIP, PBX's, VPN's and peripherals throughout the organization. Maintaining inventory and documentation Assists the Manager of IT in the design, implementation, and testing of large scale projects which may result in working after traditional business hours or on weekends. Basic understanding of cabling and determination or a willingness to learn. Staying current with market trends and emerging technology to better recommend solutions that drive the business forward. Ability to educate users in a clear, concise, and effective manner. Qualifications: Education/ Training: 6 months to 1 years of experience (school or certification will be considered in lieu of hands on experience) Valid NY State driver's license Reliable transportation Ability to lift 50 lbs Salary: $23.00 per hour Location: Poughkeepsie, NY Immediate Supervisor: Director of IT Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building. It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.