AWS Infrastructure Services designs, delivers, and operates AWS global infrastructure that powers the cloud. We maintain data centers, servers, storage, networking, and power equipment ensuring continuous customer access to AWS services. We solve complex supply chain challenges and seek talented individuals to join our mission.
You'll collaborate with a diverse team including software engineers, hardware specialists, and operations managers to deliver the highest safety and security standards while optimizing infrastructure costs. Our inclusive culture welcomes innovation and supports end-to-end ownership of ideas.
Role Overview: The Infrastructure Delivery Installation Technician will drive network stability and sustainability while developing automated scaling solutions.
Required Competencies:
* Technical aptitude with strong analytical and problem-solving skills
* Clear written and verbal communication
* Ability to work independently and lead teams
* Quick decision-making and effective prioritization skills
Physical Requirements: Must be able to:
* Lift/move 40 pounds independently; participate in team lifts for heavier items
* Work in confined, elevated, and noisy environments
* Stand and walk for 8+ hours daily
* Navigate ladders, stairs, and gangways safely
Core Responsibilities: Safety & Compliance
* Maintain safety and security standards
* Follow established installation procedures
* Operate material handling equipment safely
Technical Operations
* Install fiber and copper cabling
* Complete equipment patching
* Travel between data centers (personal transportation required)
Leadership & Training
* Lead site teams and assign tasks
* Train new team members
* Provide constructive feedback
* Drive project completion within deadlines
Key job responsibilities
Key job responsibilities
Core Responsibilities
* Act as a subject matter expert for installing fiber and copper cabling between equipment
* Follow established cabling installation procedures
* Maintain safety and security standards during all work activities
* Operate material handling tools and equipment safely
Operational Requirements
* Travel between data center sites (must have reliable transportation)
* Work flexible hours, including overtime and weekends, to meet deadlines
* Act as a key point of contact (POC) across departments to support organizational goals
* Provide direction to small teams and vendors
Physical Requirements:
All physical requirements are expected with reasonable accommodations:
* Lifting/Moving:
o Individual lift/pull up to 40 pounds
o Participate in team lifts for items over 40 pounds
* Mobility Requirements:
o Stand and walk for extended periods (up to 8+ hours daily)
o Bend, stretch, and reach regularly
o Climb ladders and stairs safely
o Navigate gangways without restriction
* Environmental Conditions:
o Work in confined spaces
o Work at heights
o Work in noisy environments
About the team
AWS pioneered and leads cloud computing, powering businesses from startups to Global 500 companies. We embrace diverse experiences and backgrounds, welcoming candidates from all career paths - traditional or not. Our inclusive culture thrives through employee-led groups and events like CORE and AmazeCon, celebrating our differences. We prioritize work-life harmony through flexible working practices. As we strive to become Earth's Best Employer, we invest in your growth through mentorship programs and career development resources. Join us to shape the future of cloud technology while building a meaningful career.
Basic Qualifications
* 1+ years of computer networking experience
* 1+ years of Linux operating systems experience
* Bachelor's degree in Information Technology, Computer Science, or a related field
* Experience in computer networking
* Experience working with Linux operating systems
* Can lift and rack equipment up to 40 pounds
* Experience with computer hardware troubleshooting and repair
Preferred Qualifications
* Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
* Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
* Experience managing work and priorities through a ticketing system
* Experience with cabling infrastructure best practices and methodologies
* Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ********************************
USA, PA, Berwick - 29.00 - 52.00 USD hourly
$105k-144k yearly est. 41d ago
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Computer Field Tech Position-PIttston PA
BC Tech Pro 4.2
Information systems technician job in Pittston, PA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information systems technician job in Olyphant, PA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$61k-87k yearly est. 28d ago
Distribution Center Help Desk
Fastenal 4.4
Information systems technician job in Jessup, PA
1225 Mid Valley Dr, Jessup, PA 18434 PA100 Distribution Center Full-time Shift(s): MON TUE WED THU 10:00am - 6:00pm FRI 9:00am - 5:00pm Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Full-time Distribution Center Help Desk, you will provide customer service to Fastenal branches by answering general questions, providing tracking, placing orders, performing quality checks, and/or resolving discrepancies. Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. This is an entry-level position based out of our distribution center located at 1225 Mid Valley Dr, Jessup, PA 18434. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Operating computer programs, RF scanners, and printers to label product
o Assisting branches with product related questions or issues by phone, email or online support
o Performing quality checks verifying product descriptions and quantities match
o Locating orders in the warehouse
o Learning and understanding various department functions
o Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures
o Retrieving product for walk in customers at our distribution center
o Maintaining the cleanliness and organization of work area
o Complying with health, safety and sustainability rules and expectations
o Participating in activities and programs that help the company achieve health, safety and sustainability objectives
o Learning and assisting other departments within the distribution center
o Learning, passing, and practicing various environmental health and safety trainings
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o Prior administrative/customer service experience OR industry experience and product knowledge
o Proficient written and oral communication skills
o Navigating between multiple computer programs including Microsoft Office Suite while demonstrating computer literacy
o Proficient using Microsoft Office Suite
o Highly motivated, self directed and customer service oriented
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Exhibit strong problem solving, deductive reasoning and decision making skills
o Learn and perform multiple tasks in a fast paced environment
o Work independently as well as in a team environment
o Willingness to work a flexible schedule/extra time as needed
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide and lower packages that typically weigh 25-50lbs and may weigh up to 100lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.
$50k-76k yearly est. 8d ago
On-Call IT Field Technician - Scranton,Wilkes-Barre,Hazleton, PA - Hiring Now
Geeks On Site 3.1
Information systems technician job in Scranton, PA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information systems technician job in Pittston, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$42k-60k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information systems technician job in Scranton, PA
About Aviation Electronics, Electrical, and Computer SystemsTechnicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$69k-97k yearly est. 20d ago
PRT Technical Specialist
Prudential Financial 4.8
Information systems technician job in Scranton, PA
At Prudential, we make lives better by solving the financial challenges of our changing world. Bring your experience and unique insights into a collaborative culture focused on meeting the needs of the client. We are seeking a Technical Specialist on our Pension Risk Transfer New Business & Client Transition team.
The PRT New Business Technical Specialist is responsible for supporting the on-boarding of new clients for the domestic Pension Risk Transfer market. The successful candidate will work closely with clients, intermediary advisors, and internal business partners to ensure accurate transfer of information needed to administer the promised benefits. The New Business team is a critical contributor to the first impression that Prudential makes with new clients.
The current EWA for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.
Primary Responsibilities:
• Participate in the pre-sale process including reviewing contractual documents, proposals/bid specs, and other documents to identify administrative challenges and solutions
• Review client provided calculation samples to access our processes for servicing the transaction to ensure we are aligned with the provisions
• Create processing summaries to document the procedures for the on-going administration for new transactions
• Perform on-boarding tasks, including any of the following: data review, actively participate in internal and external transition meetings, writing procedures and processing instructions, and providing internal business partners with support related to the new sale
• At times, there may be a need to support the Transition Manager by handling internal and external meetings in their absence as needed
• Analyze risk and propose business solutions for the on-boarding of new transactions and report to various levels of management
• Provide consultative support as needed to internal business partners for transactions recently on-boarded to help them understand processes, calculations, and other administrative items
• Work on special projects as needed
• Support audit work and participate in risk activities as needed
• Manage complex cases
• Support technology builds for New Business as SME and/or tester as needed
• Supports the training of newer associates
• Initiate and implement process/procedural improvements to improve operational efficiency
Qualifications:
• Bachelor's degree or equivalent work experience
• Minimum of 3 years Defined Benefit experience strongly preferred
• 3-5 years PRT experience preferred
• Strong Excel skills
• Must have a solid understanding of PRT operations and processes
• Ability to interpret legal documents and propose modification
• Ability to manage time effectively
• Discretion to deal with confidential information
• Keen attention to detail
• Problem solving ability
• Excellent written communication and presentation development skills
• Strong leadership skills with the ability to collaborate and influence across functional teams
• Self-motivated and proactive
• Flexible with the ability to work in a fast paced, dynamic environment
**This is a hybrid role. The expectation is that candidates have the ability to work from one of the following Prudential locations:
Hartford CT, ScrantonPA, Newark NJ.
What we offer you:Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $89,000.00 to $147,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
Market competitive base salaries, with a yearly bonus potential at every level.
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
$89k-147k yearly Auto-Apply 15d ago
PRT Technical Specialist
Prudential 4.7
Information systems technician job in Scranton, PA
At Prudential, we make lives better by solving the financial challenges of our changing world. Bring your experience and unique insights into a collaborative culture focused on meeting the needs of the client. We are seeking a Technical Specialist on our Pension Risk Transfer New Business & Client Transition team.
The PRT New Business Technical Specialist is responsible for supporting the on-boarding of new clients for the domestic Pension Risk Transfer market. The successful candidate will work closely with clients, intermediary advisors, and internal business partners to ensure accurate transfer of information needed to administer the promised benefits. The New Business team is a critical contributor to the first impression that Prudential makes with new clients.
The current EWA for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.
Primary Responsibilities:
* Participate in the pre-sale process including reviewing contractual documents, proposals/bid specs, and other documents to identify administrative challenges and solutions
* Review client provided calculation samples to access our processes for servicing the transaction to ensure we are aligned with the provisions
* Create processing summaries to document the procedures for the on-going administration for new transactions
* Perform on-boarding tasks, including any of the following: data review, actively participate in internal and external transition meetings, writing procedures and processing instructions, and providing internal business partners with support related to the new sale
* At times, there may be a need to support the Transition Manager by handling internal and external meetings in their absence as needed
* Analyze risk and propose business solutions for the on-boarding of new transactions and report to various levels of management
* Provide consultative support as needed to internal business partners for transactions recently on-boarded to help them understand processes, calculations, and other administrative items
* Work on special projects as needed
* Support audit work and participate in risk activities as needed
* Manage complex cases
* Support technology builds for New Business as SME and/or tester as needed
* Supports the training of newer associates
* Initiate and implement process/procedural improvements to improve operational efficiency
Qualifications:
* Bachelor's degree or equivalent work experience
* Minimum of 3 years Defined Benefit experience strongly preferred
* 3-5 years PRT experience preferred
* Strong Excel skills
* Must have a solid understanding of PRT operations and processes
* Ability to interpret legal documents and propose modification
* Ability to manage time effectively
* Discretion to deal with confidential information
* Keen attention to detail
* Problem solving ability
* Excellent written communication and presentation development skills
* Strong leadership skills with the ability to collaborate and influence across functional teams
* Self-motivated and proactive
* Flexible with the ability to work in a fast paced, dynamic environment
This is a hybrid role. The expectation is that candidates have the ability to work from one of the following Prudential locations:
Hartford CT, ScrantonPA, Newark NJ.
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $89,000.00 to $147,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
* Market competitive base salaries, with a yearly bonus potential at every level.
* Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
* 401(k) plan with company match (up to 4%).
* Company-funded pension plan.
* Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
* Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
* Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
* Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
$89k-147k yearly Auto-Apply 14d ago
Sr. IT Warehouse Support Technician
Kane Logistics 4.2
Information systems technician job in Scranton, PA
About Us:
At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence.
Position Overview:
The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality. They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a variety of internet applications. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse.
Work Location: Scranton, PA
Work Schedule: Day Shift
Work Travel: up to 25%
Competitive Total Rewards Package: Attractive annual salary of $65,000- 68,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.
This position is not eligible for immigration sponsorship
#IND123
$65k-68k yearly 19h ago
IT Help Desk
EAM-Mosca Corporation 3.8
Information systems technician job in Hazleton, PA
EAM-Mosca Corp.
Job Title: IT Help Desk
Job Type: Full Time, Salaried Non-Exempt
Reporting Structure: Reports to Network Administrator and Help Desk Manager
EAM-Mosca Corp., Hazle Township PA, is market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions. As we continue to expand our Americas region presence, we are seeking to hire a growth oriented It Help Desk employee to join our dynamic IT Team.
Company Overview: EAM-Mosca Corp is a leading provider of innovative strapping solutions designed to meet the diverse packaging needs of a wide variety of blue-chip manufacturing businesses. We are committed to delivering high-quality, reliable strapping systems that enhance production efficiency and improve product security in a highly sustainable manner.
Job Description: The IT Help Desk is an entry level position in the Information Technology Department. The Help Desk applies knowledge of information technology systems, products and services to assist EAM Mosca employees with hardware and software issues. The IT Help Desk documents computer related problems, troubleshoots solutions and evaluates and resolves routine questions/problems, referring more complex issues to IT Specialists. The Help Desk will install IT supported software on new and upgraded EAM Mosca equipment.
Roles and Responsibilities:
· PC - prepare new laptops and desktops for EAM Mosca users
· Internal & remote Customer support
· Minor hardware repair
· Printer support
· Client upgrades to IT applications
· Phone support
· Mobility device support
· VPN support
· Document procedures in SharePoint
· Complete assigned work in a timely, professional manner.
Profile and Background:
· Associates degree in an IT related field with a minimum of 2 years of experience. Will consider additional experience in lieu of education.
· Must possess a general understanding of Information technology concepts and the ability to apply knowledge to promote independent problem solving.
· Strong interpersonal and communication skills with the ability to interact effectivelywith employees at all levels of the organization; Must be team- oriented with a positive attitude and a desire to learn.
· Must display good customer service skills with a professional demeanor; Ability to maintain composure in stressful situations.
· Excellent organization skills and attention to detail.
· Ability to lift up to 50 lbs.
Fundamental Understanding:
· Microsoft - Win10/11
· MS Office - O365
· Win Server 16/19/22
· Wireless concepts
· Security software
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$43k-65k yearly est. Auto-Apply 19d ago
IT Support Specialist
Five Star Equipment 3.6
Information systems technician job in Dunmore, PA
INFORMATION TECHNOLOGY (IT) SUPPORT SPECIALIST
John Deere Construction & Forestry Equipment Dealership
💼 Position Type: Full-Time, Exempt (Monday-Friday) 🚗 Travel Required: Yes - support across PA & NY locations
💲 Salary: Up to $52,000 annually, based on education and experience
BUILD YOUR IT CAREER WITH AN INDUSTRY LEADER
Five Star Equipment and Warhorse Rentals is growing-and we are looking for an energetic, tech-savvy IT Support Specialist to join our team. This is an outstanding opportunity for a motivated professional to expand their technical expertise, gain hands-on experience, and play a critical role in supporting a fast-paced, multi-location organization.
Based out of our Corporate Headquarters in Dunmore, PA, this position supports all seven of our locations throughout Pennsylvania and New York. If you enjoy problem-solving, working with people, and staying on the cutting edge of technology, this role is for you.
📌 WHAT WE OFFER
At Five Star Equipment, we invest in our people. As part of our team, you'll enjoy:
Competitive salary up to $52,000
Company laptop and cell phone
7 paid holidays plus generous paid time off
Paid training and professional development
401(k) with company match
Comprehensive medical, dental, and vision benefits
Career growth opportunities in a stable, industry-leading organization
✅ ABOUT FIVE STAR EQUIPMENT
Five Star Equipment is Northern Pennsylvania and New York State's premier John Deere Construction and Forestry Equipment Dealer. With seven locations serving 57 counties, we are proud to provide top-quality equipment, parts, service, and support to customers across the region.
Our success is driven by dedicated employees, strong customer relationships, and a commitment to excellence. We offer full-service repair facilities, extensive parts inventories, and an outstanding team environment where your contributions truly matter.
Our Locations:
Dunmore, PA
Williamsport, PA
Waterford, PA
Kirkwood, NY
Rochester, NY
Syracuse, NY
Orchard Park, NY
✅ WHAT YOU'LL DO
As an IT Support Specialist, you will be at the center of daily operations, providing critical technical support and ensuring systems run smoothly across all locations.
Key responsibilities include:
Installing and configuring software and hardware
Supporting Microsoft 365, John Deere applications, and third-party platforms
Maintaining computers, printers, and network connectivity
Managing mobile device setup, configuration, and monitoring
Assisting with computer inventory management
Supporting Windows, antivirus, and system updates
Providing Helpdesk support to employees across all locations
Participating in cybersecurity awareness initiatives and best practices
Staying current on emerging technology and data security trends
Following all safety policies and company procedures
Completing additional duties as assigned
Qualifications
✅ WHAT WE'RE LOOKING FOR
Education & Experience
Bachelor's degree in Information Technology, Computer Science, or related field preferred
Skills & Abilities
Strong analytical and problem-solving skills
Excellent written and verbal communication
Ability to manage time effectively and prioritize tasks
High attention to detail and accuracy
Ability to maintain strict confidentiality
Proficiency with Microsoft Office and common business software
Willingness to travel and work flexible hours as needed
Ability to work in various environments
Requirements
Valid driver's license with a clean motor vehicle record
READY TO JOIN A WINNING TEAM?
If you are looking for a challenging and rewarding IT career with a respected company that values innovation, teamwork, and professional growth, we want to hear from you.
📩 Apply today and become part of the Five Star Equipment family.
$52k yearly 8d ago
Help Desk Specialist - Full-time
Wayne Memorial Health System & Community Health Centers 4.4
Information systems technician job in Honesdale, PA
Provides a central point of contract into the Information Services department to the end users. Candidate must solve as many issues as possible, and in the event the Help Desk representative identifies an issue requiring additional customer assistance, refer those more difficult issues internally to the proper IS resource. This position is responsible for aggregating all help desk work orders to identify service level patterns and repetitive problems.
Minimum Requirements
Ability to communicate and provide effective customer service to all Health System entities;
Open minded, flexible, and receptive attitude in addressing customer system needs and requirements;
Cooperative team player within the department operations;
One year of experience and the general understanding of PC operations and maintenance;
Minimum of 1 to 2 years work experience in a customer-oriented environment;
Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers;
Excellent communications and organizational skills required;
Demonstrated ability to handle high-level customer escalation on a professional basis;
Technical aptitude and knowledge preferred;
Associate's Degree in computer science preferred or equivalent in experience.
$44k-63k yearly est. 24d ago
Patient Transport Support Analyst
Geisinger 4.7
Information systems technician job in Scranton, PA
Responsible for the routine efficiency strategy of the hospital-based patient transport work group and the management of system wide rented patient care equipment tracking and monitoring. + Oversees tracking of all owned and rented patient care equipment.
+ Inputs rental equipment into vendor websites to ensure proper billing and management.
+ Educates end users and staff on appropriate equipment handling and storage.
+ Monitors electronic health record system and communicates efficiency opportunities and corrective measures to Patient Transport staff and management.
+ Identifies incidents of platform-based equipment being moved between sites.
+ Provides instruction on retrieval and return of patient care equipment to rightful site of ownership.
+ Generates daily, weekly and monthly departmental productivity spreadsheets.
+ Responds to requests and inquiries for patient transport and/or patient care equipment services.
+ Performs dispatching function during electronic health record system downtime.
+ Monitors and identifies opportunities related to staff productivity using Business Intelligence reports and provides back up data to regional transport managers.
+ Makes determination on patients that are delayed and not ready to travel; communicates decisions to postpone or cancel transports to the patient care areas.
+ Manages all patient transport phone calls or texts and overhead pages.
+ Reviews policies and recommends corrections to Manager and Director.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Education
High School Diploma or Equivalent (GED)- (Required)
Experience
Minimum of 2 years-Managerial/Supervisory (Required), Minimum of 2 years-Related work experience (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
$46k-76k yearly est. 28d ago
IT Systems Specialist
Highwood USA
Information systems technician job in Hometown, PA
Successful IT Systems Specialists enjoy the challenges of installing, troubleshooting, and maintaining IT systems that optimize efficiency and security to best meet the goals of the business.
Essential Duties and Responsibilities include the following:
Helpdesk and day to day workstation and application troubleshooting utilizing remote support tools.
Resolving technical issues in a Windows environment, including on-prem Active Directory, Microsoft Remote Desktop, Office 365, Cisco AnyConnect, and Delmiaworks IQMS
Remediation of security vulnerabilities as detected
Creation and maintenance of user facing “how-to” and internal documentation
Investigating and resolving trouble ticket items and making necessary repairs
Onsite and remote support tackling day-to-day maintenance and repair of computers, printers, scanners, and network components
Installing and testing network cabling
Coordinating and implementing network software patches and upgrades
Multi-Site Support for enterprise data, voice and video networks
Administering enterprise wide security policies and systems
Monitoring long-term information security and privacy strategy
Planning and upgrading network installation projects
Working with outside vendors for monitoring, new installations, upgrades, patches, and other support
Essential Functions
Multi-Site Network Setup and Maintenance
Configure and optimize on-site and off-site Data Backup and Policies
Configure and maintain All Network Printing Functions
Maintain and Optimize Firewall Policies
Configure Network Switches
Administer Microsoft Remote Desktop
File System Management and Configuration
Microsoft Active Directory Administration
Desktop Support and Software Installation per Company Policies
Set up new users in phone, e-mail, domain, security and IQMS systems
Program Phone and Unified Communications Software
Implement New Hardware and Software for all Employees
Maintain inventory as issued and spare equipment
Excellent organizational skills and attention to detail
Excellent communication and interpersonal skills. Effectively interact and work in a team environment
Committed to lifelong learning and continuous improvement
Must possess a “Get it done well” attitude
Committed to making positive change, but remaining flexible and able to adapt to company growth and evolving responsibilities
Interested in company results
Treat people with respect
Commitment to working safely
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as the ability to handle situations by working as a team. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree Required and Minimum 2-5 years of IT Support / Helpdesk experience
Certifications
CompTIA A+ (Preferred)
CompTIA Networking+ (Recommended)
CompTIA Security+ (Nice to have)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel.
The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Specific vision abilities required by this job include ability to accurately compare color and pattern of products to quality control standards. Frequent requirement for attention to detail; prolonged use of a computer terminal, telephones and other electronic equipment. The employee must be able to lift and /or move up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to occasionally loud and PPE is required. Appropriate hearing protection while in the plant is required as noise levels within the facility meet OSHA requirements for hearing protection equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. IT Systems Specialists typically work between an office environment and the production floor but the purpose of the project may sometimes take them to non-standard workplaces. The noise level in the work environment can be loud.
Highwood provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, veteran status or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$72k-120k yearly est. 60d+ ago
I.T. Specialist
Pencor Services 4.2
Information systems technician job in Palmerton, PA
Company: PenTeleData
Shift: Monday-Friday, 8AM-5PM (plus on call rotation)
Excellent benefits package!
Pencor and its subsidiaries are Equal Opportunity Employers
I.T. Services Specialists are experienced agents that assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills.
Responsibilities include but are not limited to:
Providing remote and onsite customer support for Microsoft virtual environments, Cloud backups and other MSP related services
Designing and installing LAN's and Windows based domains
Providing pre-sales support; primarily participating in sales calls to assist in the technical aspects of the sale and ensuring that the customer's technical requirements are met
Wired and wireless network design, support and installation
Microsoft Systems and service installation and support
Interfacing with our customers other hardware and software vendors to identify and resolve problems
Performing basic project management
Providing customer training and guidance as required
Properly documenting service activities; accurately accounting for inventory of service parts and keeping internal customer related information up to date
Participation in the 24x7 "on call" rotation
Other duties as assigned
Qualifications
Associate degree in related field combined with 3 years minimum industry experience and certifications or 5+ years' minimum experience supporting SMB, enterprise data and communications environments
Current MCSE and Cisco Certifications preferred
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
VMWare or Hyper-V Experience
Previous experience with the design and implementation of clustered server environments, virtual environments and management of MS Cloud services
Extensive experience with Active directory as well as hosted and on premise applications
Proven experience supporting L2/L3 networks in SMB and enterprise environments
Knowledge of wireless system design and support up to and including 802.11AC standards
General knowledge of the full range of products and capabilities typically found in an SMB environment
Expertise and practical experience with Microsoft server products, clustered Hyper-V environments, VMware and vSAN technologies recommended
Hyper-V
DFS
Active Directory
Exchange/O365
VMWare, Vsphere and vSAN
Experience with backup and imaging technologies recommended
Experience with Threattrack Vipre business antivirus recommended
Excellent Communications Skills - Oral and Written a must
Excellent Organizational Skills
Proven ability to multitask and operate in an eclectic service environment
Ability to provide professional customer service at all times and in all situations
Ability to participate in the "on call" work rotation
Ability to travel when needed within our company's service footprint
INDLP
$69k-99k yearly est. 60d+ ago
Systems Professional III (Central Office Technician)
Frontier Communications 4.2
Information systems technician job in Plains, PA
Job Title: Systems Professional III (Central Office Technician) Union: IBEW 1319 - CBA 324 Hiring Manager: Timothy Dreer # of Openings: 1 Internal Posting Dates: 12/4/25 - 12/17/25
* Maintain and repair central office equipment to meet quality standards and Company practices.
* Class 5 switching equipment
* SS7/STP equipment
* Voice Mail Equipment
* Voice over IP systems
* Ability to work on IP-based networks.
* Must perform telephone and high-speed internet (data) installation and repair, meeting quality standards and Company practices.
* Must be able to learn new technologies.
* Must be able to install and repair all special circuits, full data circuits and FX lines.
* Must be able to work when needed and in all types of weather.
* Must interact with workforces to coordinate and disseminate information to complete job assignments and with other sections to attain Company service objectives.
* Must maintain a professional image.
* Must support and participate in the promotion of Company products.
* Must be physically able to perform duties of the job including:
* Lifting tools and ladders.
* Climbing ladders and poles.
* Work from a bucket.
* Work in confined spaces.
* Handle all necessary materials and supplies.
* Must be able to use a computer (laptop), show that you can log on, log off, use windows, and get job assignments, sign off jobs, and do timesheets using Company provided programs with Company provided training by the end of the qualifying period.
* Must pass pole climbing during the qualifying period.
* Must perform other duties as assigned, provided the employee is qualified to do so
Minimum Qualifications:
* Must have and maintain a valid Class D driver's license.
* Must meet weight requirement for the standard (ANSI, where applicable) for all equipment provided by or available to the Company, taking into account the weight of tools & apparel
* Must be physically fit to perform the job (must be able to lift 80 lbs).
* Carry & handle a 75-lb ladder on uneven ground
* Must have good oral and written communication skills.
* Strong problem-solving skills
* Must be able to work aloft, as well as in confined spaces.
* Understand the Basics of T1 & above technology.
* IP knowledge (LAN/WAN design)
* Understanding of basic OSP design (Copper/Fiber)
* Read, understand and operate digital test gear.
* Must be able to perceive differences in wire and cable colors.
* Must have an understanding of basic electricity by passing a Company basic electricity test or a certificate from an outside agency.
* Must be able to work shifts, days, nights, evenings (depending on tour selection) and work overtime and emergency call-outs.
* High school diploma or equivalent
Education/Training Preferred:
* Digital fundamentals and electricity theory, equivalent trade experience or certificate from an accredited outside agency.
* 2-year related degree
* A+/Network Plus certification is preferred
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$85k-121k yearly est. 54d ago
Hardware Technician
Nj Tech
Information systems technician job in Pittston, PA
NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders.
Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology.
Job Title: Hardware Technician
Job Location: 248 Armstrong Road| Pittston, PA 18640 (Onsite)
Duration: 6 months
Flexible work Shifts:
6am or 7am - 2pm or 3pm & 5pm - 1am or 7pm - 3am
Job Description:
Education/Experience
Bachelor Degree in Information Technology, Business, related discipline, or equivalent combination of education and experience.
A+ Certification preferred
Computer hardware repair or computer support experience
Help Desk/Call Center experience preferred
Skills
Excellent oral and written communications skills
Excellent problem solving and troubleshooting skills
Experience in troubleshooting current Microsoft operating systems and Office applications
Basic network knowledge of networks and network systems
Additional Information
All your information will be kept confidential according to EEO guidelines.
$41k-65k yearly est. 1d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Information systems technician job in Scranton, PA
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Sponsored Job
#indeedrs
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$58k-82k yearly est. Auto-Apply 28d ago
It Help Desk Support Technician
Beacon Specialized Living 4.0
Information systems technician job in Clarks Summit, PA
This position is responsible for ensuring that all primary responsibilities are delivered in compliance with the company's policies and procedures, Joint Commission standards, Licensing and Regulatory Affairs (LARA), HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As the Information Technology Technician, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization- Integrity, Compassion, Advocacy, Respect and Excellence.
Primary Responsibilities/Essential Functions:• Serve as IT support for all users that fall under BSLS.• Prepares and builds workstations and home devices.• Performs troubleshooting of Corporate and Home level devices (Workstations, Laptops, iPads, Printers, etc.)• Handles user management across multiple applications used by BSLS.
Education & Qualifications:• Associate degree in Information Technology or related experience preferred.• A minimum of 1 year experience in a support related field.• IT Ticketing System experience (Freshservice preferred).
$32k-38k yearly est. 16d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Scranton, PA?
The average information systems technician in Scranton, PA earns between $37,000 and $104,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Scranton, PA
$62,000
What are the biggest employers of Information Systems Technicians in Scranton, PA?
The biggest employers of Information Systems Technicians in Scranton, PA are: