STORE MANAGER IN MONTPELIER, LA
Operations manager job in Amite City, LA
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
#CC#
For Internal Use Only
Operations manager job in Baton Rouge, LA
For Internal Use Only
Auto-ApplyExecutive Director, Medical Affairs Strategy Excellence & Operations
Operations manager job in Baton Rouge, LA
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Vice President of Operations
Operations manager job in Baton Rouge, LA
Job Description of Vice President of Operations
(DEMO) RACHEL WEZNERS COMPANY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Regional PT Manager
Operations manager job in Baton Rouge, LA
Job Details Baton Rouge Jones Creek - Baton Rouge, LA Full Time Up to 50% ManagementDescription
Regional Personal Training Manager
Reports to: Personal Training Director
Director Reports: Yes (Personal Training Mgrs)
FLSA Status: Full-time, Exempt
PTO Eligible: Yes
Benefits Eligible: Yes
Payment Type: Salaried, Semi-monthly
Pay Grade: n/a
OVERVIEW:
A Club4Fitness Regional Personal Training Manager is responsible recruiting for, hiring, onboarding, and mentoring new and existing personal trainers to become get acclimated to the performance expectations of the Club4Fitness personal training program as well as to ensure that the program grows and/or maintains targeted levels of monthly production. \At all times, the Personal Training Manager must demonstrate a thorough understanding and ability to perform all aspects of the personal trainer position along with full understanding of organizational and departmental policies, is expected to disseminate changes in policy, procedure, or performance expectations to his/her department in a clear, concise, and timely manner while representing the organization positively.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.
Assists the Personal Training Director in recruiting, hiring, and onboarding new Personal Training Manager for his/her assigned region.
Provides new personal training manager a specific schedule of onboarding activities
(to cover the first 30 days of employment
Schedules trainings so as to ensure that personal training staff personnel develop a thorough working knowledge of the current POS system
Coaches personal trainers on running an effective consultation for a prospective training client; Shadows previously trained personal trainers to evaluate their proficiency on providing client consultations
Instills in the personal training staff all fundamental skills related efficiency of appointment setting for fitness consultations and overall prospecting within his/her assigned personal training department
Leads all personal training staff by example in knowing, following, and understanding specific personal training and also C4F policies and procedures, with an emphasis on full understanding of current personal training cancel/freeze policies/procedures
Conducts session quality reviews of existing personal training staff within the assigned region
Supports the Personal Training Director by effectively disseminating new personal training sales strategies, as rolled out by the Personal Training Director
Performs consults (monthly minimums as determined by Persona Training Director)
Understands departmental KPI's and metrics such that s/he can successfully support Club and organizational efforts to improve overall personal training sales growth as well as guide the development of individual personal trainers while they build clientele
Responsible for promoting client retention in his/her assigned Clubs by maintaining a strong team of skilled professionals and providing support, direction, and education to them, as needed
Trains (and assigns) personal training staff on monthly trainer business plans as well as daily/weekly reporting
Oversees assigned PT managers and leads within the region working closely with them and all PT staff within the designated region to ensure company financial and customer satisfaction goals are met
Drives the implementation of company programs by motivating and supporting club team within the region to develop and implement action plans that meet operational and organizational objectives.
Responsible for assisting in the achievement of club PT goals within assigned clubs
Responsible for identifying, interviewing, and hiring personal training managers and to assist PT Managers in hiring additional PT staff in assigned clubs
Demonstrate successful leadership as well as techniques - both sales, training, and recruiting/hiring; leading by example
Train, coach, monitor PT team successes, and holding PT Managers accountable at assigned clubs
Responsible for counseling, disciplining, and termination of PT Managers and assisting PT Managers when addressing the same with PT staff in assigned clubs
Communicates effectively with upper-management about all successes, deficiencies, concerns/problems, identified areas of improvement, etc. regarding assigned region
Communicates and drives company policy, procedure, and vision in all areas of management
Drives PT revenue through personal sales meeting minimum requirements for Regional PT position as well as through effective management of assigned PT teams
May choose to maintain a regular personal training schedule alongside responsibilities described above
(
TBD by PT Director based upon needs of the region
as identified by the Personal Training Director):
Delivers fast paced, pre-designed workouts to medium and large groups of clients
Leads and motivates clients throughout intense training sessions
Builds and then maintains a highly engaged member participation base
‘Practices what is being preached'...Lives a lifestyle similar to the way you want clients to live theirs.
Ensures safety of participants in regard to exercise technique and participation of boot camp activities as well as to modify specific exercises in order to create accommodations for varying skill levels among participants
Attends weekly and monthly fitness meetings and required educational presentations; may be asked to assist in preparation of said meetings and presentation of specific topics in said meetings
Maintains member engagement through social media and "promote the brand"
Acts as a fitness leader in the community
Cover unstaffed clubs/Clubs without a PTM as to ensure we maintain a fully functional PT department.
All other duties as assigned by PT Director, Managing Partner, or other Executive Leadership Officer
ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the Personal Training Director assigned to PTM's Club facility.
Qualifications
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
Experienced Certified Personal Trainer with previous experience
Knowledge of physiology, exercise technique, and body mechanics so as to assess and provide necessary guidance in regard to functional training for women during pregnancy as well as to members recovering from illness or injury and improve repetitive motions or offer alternative to endurance and/or strength training activities
The ability to pass a personal training Strength and Conditioning Assessment
Both detail- and results-oriented with high degree of professionalism and organizational skills and an ability to multi-task
Positive, motivating, and effective interpersonal communication skills
Desire and capacity to train all fitness levels
Excellent communication and customer service skills, including gregarious personality, an innate ability to motivate and inspire, and unstoppable energy
Demonstrated ability to work both autonomously and collaboratively within teams
2) Minimum certifications/education/experience level:
High School Diploma or equivalent (GED) is required; 2- or 4-yr degree in an exercise science or related field is preferred
Previous personal training sales experience, a plus
Must hold a current fitness certification from an approved education company such as ACSM, ACE, NASM, NCSA, AFFA, NFPT (NCCA Certified)
Must be CPR/AED certified
Reasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Mental Demands: Reading; ability to communicate effectively (verbal and written); maintain emotional control under pressure
Physical Demands/Environmental Factors: Work with frequent interruptions; climbing, stretching, frequent light lifting of weights, bars, and other exercise equipment; occasional lifting of up to 50 pounds use of computer with some repetitive hand motions
Regulated air temperature and humidity in gym facilities and office environment, however, temperatures and humidity may be elevated while group and personal exercise activities are being performed
Regular standing, walking, crouching, kneeling, stretching, lifting, and other physical activity are required while performing the duties of the role
Sitting, close reading, and typing are required while performing the duties of the role
Noise level is generally low but may be louder and more intense in gym facilities
Travel will be required as described above
Hours are as scheduled but will also include early mornings, late evenings, and some weekend assignments. Additionally, there will be special occasions and/or activities that require extended hours of availability related to events, launches, Club openings, etc., but the need to remain flexible enough to meet client availability is paramount. Further, the RPTM may be expected to ‘fill in' when a PTM is not available.
Most common schedule is as follows and changes must be pre-approved by the Personal Training Director:
SAME HOURS AS OTHER REGIONALS AND PT DIRECTOR
Mon - Thurs: 9a to 7p
Fridays: 9a - 5p
Sat/Sundays: On specific assignment
**In new Clubs, the RPTM will be assigned to work two (2) of the first four (4) Saturdays after Club opening
ACKNOWLEDGEMENT:
Any work related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of Club4Fitness Human Resources or the Managing Partner.
Regional Manager of Asian Cuisine
Operations manager job in Baton Rouge, LA
Description:
The Regional Manager of Asian Cuisine Operations and Merchandising will strategize and supervise our franchise operations within the designated region, with a focus on Asian cuisine programs such as sushi, dumplings, pan-Asian dishes, and more. This role is pivotal in enhancing operational efficiency, driving regional financial growth, boosting performance, and nurturing the growth of our programs. The position demands a skilled professional experienced in regional management, coaching, strategic merchandising decisions, and analyzing Profit and Loss (P&L) statements.
Supervisory Responsibilities:
Recruit and train managers, aligning them with our company's vision and regional objectives.
Oversee the schedules and workflows of managers specializing in Asian cuisine, ensuring an efficient and productive regional work environment.
Conduct performance evaluations, providing targeted feedback to foster employee development.
Enforce company policies during disciplinary actions and termination procedures within the region.
Primary Duties/Responsibilities:
Collaborate with local retailers to align strategies and enhance program performance, coordinating with local merchandisers and retail leadership.
Implement and oversee Brand and Regulatory Compliance Audit Checklists, ensuring compliance within regional Asian cuisine franchises.
Formulate, initiate, and manage merchandising strategies within the region, driving customer engagement and sales growth.
Monitor and manage inventory of Asian cuisine items, maintaining optimal levels, and minimizing turnover and shrinkage.
Interpret audits and coach franchisees within the region to ensure compliance.
Actively engage in regional franchisee recruitment to attract potential franchise partners.
Supervise and support managers, providing development and guidance as necessary.
Manage regional Asian cuisine franchise operations, executing strategies for peak performance.
Set and enforce metrics, guidelines, and standards to assess the efficiency and effectiveness of regional Asian cuisine programs; continuously seek improvement opportunities.
Evaluate and refine Asian cuisine program procedures within the region to enhance efficiency.
Develop and enforce policies to streamline daily operations, increase customer satisfaction, and elevate the regional Asian cuisine experience.
Oversee regional budgets and cost of sales for all Asian cuisine operations, ensuring alignment with financial objectives.
Communicate new directives, policies, or procedures to managers, conducting regional staff meetings to discuss significant changes, address questions, and maintain morale.
Generate comprehensive monthly reports and cultivate strong relationships with managers, franchisees, and merchandisers within the region.
Address stakeholder inquiries promptly, offering effective solutions.
Conduct regular visits to regional stores to monitor adherence to company standards for Asian cuisine operations.
Assist in recruitment for stores, new store openings, and franchise transfers within the region.
Monitor Asian cuisine sales in the region, identifying continuous growth opportunities.
Develop and maintain fruitful relationships with regional Merchandisers.
Oversee the recruitment and onboarding of new managers and supervisors specializing in Asian cuisine within the region.
Qualifications:
Technical Skills:
Expertise in Asian cuisine operations, food preparation and presentation, and a comprehensive understanding of regional Asian cuisine lines, including sushi, dumplings, and pan-Asian dishes.
Merchandising Skills:
Proficiency in merchandising, product display strategies, understanding of customer behaviors and market trends within the region, and driving sales through effective merchandising.
Regulatory/Food Safety & Brand Knowledge:
In-depth knowledge of food safety regulations and our Asian cuisine product line within the regional context.
Problem-Solving Skills:
Efficient operational problem-solving, and capacity to address and resolve critical operation's issues promptly within the region.
Leadership Skills:
Strong administrative, interpersonal, and mentorship skills, with a proven track record of managing multiple projects simultaneously within a regional setting.
Additional Skills:
Strategic thinking capabilities, excellent communication skills, and a willingness to undertake challenging tasks beyond the role's primary responsibilities.
Education and Experience:
Bachelor's degree in business administration; preferred.
At least 8 years of experience in operations management, ideally within the food and beverage industry or franchise management at a regional level.
A minimum of 5 years of experience in managing and merchandising Asian cuisine, preferably in a regional franchise context.
Receive and maintain ServSafe Manager Certification.
Physical Requirements:
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to lift up to 15 pounds occasionally.
Ability to travel frequently within the region to oversee franchise operations, implement merchandising strategies, and foster business partnerships.
Ability to Operate in confined spaces (kiosk).
Equal Opportunity Statement:
We are an equal opportunity employer, deeply valuing diversity. We are committed to creating an inclusive environment for all employees, basing employment decisions on merit, qualifications, and regional business needs.
Other Duties:
Please note this job description isn't exhaustive. Duties and responsibilities may change, or new ones may be assigned at any time with or without notice.
Requirements:
Regional Manager
Operations manager job in Baton Rouge, LA
Service Center
Baton Rouge - Southeast
Caliber Collision has an immediate job opening for a Regional Manager to perform all-purpose duties, which may include, but not limited to direct and lead Center operations (production and administrative) of the assigned Region by establishing and maintaining company goals and standards for performance, growth and world class customer service through activities and services to support and measure the success of individual centers and overall region. The Regional Manager will also provide clear expectations and necessary tools, training & information to each General Manager, identify potential acquisition and brownfield targets in support of the company, including developing “on the ground” relationships with these targets and source and recruit qualified candidates for potential employment and establish a pipeline for recruiting high quality talent. The Regional Manager will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
OUR REGIONAL MANAGER FOR THIS POSITION CAN MAKE UP TO: (
BENEFITS OF JOINING THE CALIBER FAMILY
Benefits from day one: Immediately eligible for medical, dental and vision
Industry Comparable Pay - Paid weekly
State of the Art Equipment - 3M Collision Repair Products
Paid Vacation & Holidays - Begin accruing day 1
Career growth opportunities - we promote from within!
Paid Skilled Trainings and Certifications - I-CAR and ASE
REQUIREMENTS:
5+ Years of technical experience in collision repair or estimating
Previous leadership experience required
Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Advanced understanding of Collision Estimatics
Must have prior experience with CCC1
Ability to report on financials a must.
Advance understanding and knowledge of the repair process/procedures
Be able to understand instructions - written and verbally
Can prioritize competing tasks and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Caliber is an Equal Opportunity Employer
Auto-ApplyDirector of Operations - GEO Academies
Operations manager job in Baton Rouge, LA
Full-time Description
About GEO Academies GEO Academies is a national, non-profit network of open-enrollment, public charter schools committed to empowering students to accelerate their academic pathways, advance their social mobility, and achieve their career and lifelong goals. Our innovative and award-winning K-16 GEO Academies Model begins with personalized, competency-based learning and accelerates students into postsecondary immersion as early as 9th grade. GEO Academies students have the opportunity to earn a full college degree or career credential before graduating from high school - at no cost to families.
Position Overview
The Director of Operations is a key member of the GEO Academies Louisiana leadership team responsible for ensuring that all non-instructional systems run efficiently to support high-quality teaching and learning across the network. This position oversees the operational functions of multiple campuses including transportation, food service, facilities, procurement, and compliance while building the infrastructure needed to support GEO's continued growth in the Baton Rouge region. The Director of Operations reports directly to the Chief Operating Officer (COO) and works closely with regional and school-based leadership to ensure operational excellence and alignment across all campuses.
Reports To:
Chief Operating Officer, GEO Academies
Location:
Baton Rouge / Baker, Louisiana
Key Responsibilities
Operational Leadership
Oversee day-to-day operations for all GEO Louisiana schools, ensuring safe, efficient, and compliant systems for transportation, food service, facilities, and maintenance.
Continuously seek opportunities to improve operational efficiency and reduce costs by evaluating the feasibility of bringing services like custodial or transportation in-house so that savings can be redirected to strengthen instructional programs and student outcomes.
Develop and implement standardized operating procedures across campuses to ensure consistency, accountability, and cost efficiency.
Support school-based leadership, ensuring alignment with GEO policies, state regulations, and best practices.
Manage vendor relationships and contracts related to transportation, food service, custodial, and maintenance services.
Serve as the network liaison with state and local agencies regarding health, safety, and operational compliance matters.
Facilities and Capital Planning
In cooperation with the facilities team, coordinate maintenance schedules, repairs, and capital improvements in partnership with school leaders and external contractors.
Support the development of new school sites and facility expansions
Ensure that all campuses meet safety, ADA, and environmental standards.
Transportation and Food Service
Oversee routing, scheduling, and vendor management for student transportation, ensuring efficiency and equity in service, cost effectiveness, and compliance with Louisiana law and BESE policy
Supervise all aspects of the Child Nutrition Program, including compliance with USDA guidelines, meal count accuracy, and financial accountability.
Coordinate with school leaders to ensure all operational systems support student attendance and access to meals.
Finance and Compliance
Monitor operational budgets, approve expenditures within policy limits, and recommend cost-saving measures.
Ensure compliance with federal, state, and local operational regulations, including safety codes, child nutrition, and transportation requirements.
Prepare operational reports and data analyses for the COO and GEO Foundation.
Team and Culture
Recruit, train, and manage operations staff across campuses.
Foster a service-oriented culture focused on supporting principals, teachers, and families.
Collaborate with instructional and administrative leaders to align operations with academic goals and student needs.
Requirements
Qualifications
Bachelor's degree required; Master's degree in Business, Public Administration, or Education Leadership preferred.
Minimum of 5 years of experience in school or district operations, facilities, or business management.
Proven success managing multi-site operations and leading diverse teams.
Strong project management, budgeting, and vendor negotiation skills.
Knowledge of Louisiana Department of Education operational requirements preferred.
Excellent communication, problem-solving, and interpersonal skills.
Commitment to GEO's mission of expanding access to college and career pathways for all students.
Restaurant Franchise Director Of Operations
Operations manager job in Baton Rouge, LA
Job Description
one of the largest licensed franchise partner of Sonny's BBQ, proudly operating 30 restaurant locations across multiple states. Our mission is simple: create unforgettable guest experiences through exceptional service, operational excellence, and strong community support.
Position Overview
The Director of Operations is a senior leadership role responsible for managing and developing a team of Area Directors who oversee 4 markets generating approximately $11M in EBITDA. This position ensures operational consistency, drives financial performance, and builds strong, high-performing teams. The Director of Operations works closely with the executive leadership team to set standards, streamline operations, and maintain brand integrity across all restaurants.
Key Responsibilities
Oversee day-to-day restaurant operations across multiple markets in partnership with Area Directors.
Lead financial performance, ensuring sales growth, profitability, and EBITDA targets are met or exceeded.
Provide hands-on leadership training, coaching, and development to Area Directors and restaurant management teams.
Establish and enforce operational standards, guest service excellence, and brand consistency.
Conduct strategic business reviews and align market-level objectives with overall company goals.
Build a culture of accountability, positivity, and continuous improvement across all restaurants.
Develop and execute market visits, spending ~75% of time in restaurants ensuring compliance, standards, and performance.
Collaborate with executive leadership and marketing teams on sales strategies and competitive positioning.
Maintain strong employee relations, addressing HR and compliance issues quickly and effectively.
Requirements
Strong alignment with company mission, vision, and values.
In-depth knowledge of restaurant operations, franchise standards, and hospitality leadership best practices.
Annual budget development and oversight of detailed restaurant P&L performance.
Ability to design and execute competitive sales and marketing strategies.
Experience implementing structured market audits and operational compliance visits.
Skilled at selecting, training, and developing General Managers and Area Directors, ensuring stability and succession planning.
Proven ability to reduce turnover and build pipelines of high-potential leaders.
Commitment to safety, compliance, and maintaining a healthy workplace for both guests and employees.
QualificationsLeadership & Analytical Skills
7+ years of multi-unit restaurant operations leadership.
Strong financial acumen with proven results in budgeting, cost control, and ROI analysis.
Ability to solve complex business challenges with data-driven solutions.
Technology & Systems
Proficiency in Microsoft Office Suite.
Experience with restaurant technology platforms (POS, scheduling, HR systems).
Strong computer literacy, including spreadsheets, reporting, and data analysis tools.
Communication & Project Management
Exceptional communication and interpersonal skills; able to lead cross-functional teams and present at the executive level.
Skilled in project management, including task execution, milestone tracking, and process documentation.
Ability to manage multiple priorities, deadlines, and initiatives simultaneously.
Dedicated to delivering superior guest service through team leadership and operational excellence.
Schedule & Travel
Flexible “Whatever It Takes (W.I.T.)” approach to leadership.
Ability to travel regularly within assigned regions to oversee and support multi-unit operations.
Benefits
Competitive salary + 20% annual bonus.
Health, Dental, and Vision Insurance.
Paid vacation and PTO.
Auto and cell phone allowance.
Why Join Us?
we don't just run restaurants-we grow careers, build communities, and set the standard for excellence in the BBQ and hospitality industry. As the Director of Operations, you'll have the opportunity to lead one of the most recognized brands in the country, while shaping the future of a fast-growing franchise organization.
Apply today to become a key leader in the largest Sonny's BBQ franchise network and help us deliver exceptional hospitality at scale.
Operations Project Manager - Offshore
Operations manager job in Baton Rouge, LA
At Refined Technologies, we believe operating with an
eternal purpose fuels excellence
. This guides everything we do; it gives us a purpose that is greater than ourselves. RTI is the leader in the chemical cleaning segment of the refining industry, providing patented chemistries, processes, and equipment for cleaning and treating units during shutdowns. While focused on clients, we are fueled by our mission to: Honor God Always, Help People Develop, Pursue Excellence, and Earn a Profit.
We are a fast-paced, dynamic, and entrepreneurial-minded organization full of servant-hearted leaders. Want to know more about our culture? Check out the RTI Playbook. If you're ready for your work to matter, we're ready to hear from you!
We're currently growing our team of Artisans with a(n) Operations Project Manager - Offshore. RTI employs a staff of Operations personnel that are highly experienced in offshore process operations and equipment. Our Operations Project Managers work with offshore operations and mechanical personnel to plan and carry out shutdown, clearing, and chemical cleaning strategies. We are looking for good people along the gulf coast for our offshore team.
Duties & Responsibilities
Leads a team of RTI employees as they execute clearing and cleaning activities on offshore facilities.
Creates, reviews, and implements MOC-level clearing and cleaning plans using computer-based documents and developer programs.
Follows and implements best practices through consistent use of RTI's best practices, project planning resources, and execution roadmaps.
Trains client personnel on RTI's cleaning and clearing strategies.
Follows-up with clients to ensure that their expectations and milestones are met or exceeded.
Conducts business in a safe manner consistent with RTI's Core Behaviors, with an emphasis on a servant's heart and competitive urgency.
Builds key relationships with client personnel within multiple levels of the organization to include all aspects of creating successful execution and client satisfaction.
Participates in sales presentations and lending industry expertise to specific application strategies.
Conscious of the cost of doing business and makes daily decisions to lower costs and drive revenue. Identify and implement operational efficiencies both internally (RTI) and externally (client).
Ensures that client site entry and safety requirements are adhered to and that applicable JSA is completed and reviewed daily. Acts as an onsite safety liaison on all projects. Completes Incident Reports and participates in cause finding and corrective action.
Completes all project close-out tasks and documentation.
Directs offshore personnel and contractors on the staging of RTI chemistry.
Safely sets up RTI equipment (places and connects RTI-owned pumps and hoses).
Manages offshore contractors (mechanical fitters) as they connect RTI equipment to all identified tie-in points and facility utilities.
Operates and/or leads the operations of RTI-owned equipment during the chemical injection process.
Leads clean-up efforts after the project and de-mobilizes equipment, per specified procedures.
Performs periodic, scheduled, and as needed maintenance on RTI Equipment.
Maintain a consistent level of competency in RTI equipment Operations and Maintenance.
Supervisory Responsibilities
Familiar with leadership responsibilities and is comfortable assuming total responsibility for project success and other RTI personnel involved with the project.
Provides direction and technical support to Operations Technicians.
Acts as a mentor to Operations Technicians to increase their knowledge base and skill level.
Maintains ownership and oversight for proper installation of execution equipment by maintenance personnel.
Requirements
Minimum Qualifications
At least five of offshore operations experience
Experience leading teams in an offshore environment; preference is given to those with supervisory experience and lead production roles.
Established history of coordinating and leading teams to achieve and surpass predetermined goals.
Must have the desire to serve others as not only a leader but a team member.
Must be willing to work offshore for extended periods of time.
Solid understanding of offshore processing equipment, safety devices, and BSEE and USCG regulatory requirements.
Understands operations parameters that exist on offshore facilities.
Ability to plan process circuits in a simple, efficient, and effective manner.
Ability to clearly and effectively communicate plans and needs to offshore personnel at multiple organizational levels.
Maintains ability to troubleshoot and resolve operational issues on complex circuits, PFD drawings of the application (strong mechanical aptitude).and implement corrective actions to maintain forward progress.
Ability to build and lead a team of diverse individuals consisting of not only internal personnel but also team members from clients and 3rd party contractors as well.
Ability to navigate and professionally utilize software tools required for project management.
Perform all work safely in all settings.
Proven ability to operate as a self-starter and manage projects to completion with minimal management oversight.
Must be able to complete all requirements to travel to offshore sites.
Helicopter Safety & Escape
Sea Survival including Emergency First Aid
Fire Fighting and Self Rescue
Working Conditions / Physical Demands
The Company requires passing a pre-employment physical in which an objective medical professional will determine whether you can safely meet the physical demands of the position. Familiarity in working in offshore living/working conditions is crucial.
Duration of Workhours During Project Executions:
Typically, 12 continuous hours that may extend up to 16 - 18 hours if an emergent need exists, for up to 14 days in a row.
Day shift and/or night shift.
Working Conditions During Project Executions:
Uneven or unstable ground, and wet, muddy, or slippery surfaces and footings.
Outside locations in extreme temperatures and weather conditions including wind, rain, snow, and other forms of inclement weather.
Routine, intermittent exposure to noise more than 85 dBA-TWA.
Environments that may necessitate the use of respiratory protection for the shift duration.
Half-face, full-face, and/or supplied air
Medical clearance to use respiratory protection is required.
Quantitative fit testing for specific respiratory protection is required.
Physical Demands:
Work at heights up to 150 ft/ 45m accessed via stairs, climbing ladders, or critical lifts by cranes. This requires an ability to climb ladders and stairs without issue.
Lifting and carrying up to 40lbs., without assistance.
Pushing/pulling up to 100 lbs., without assistance.
Standing and walking for up to 12 to 16 hours daily with minimal rest breaks. May exceed 10,000 to 15,000 steps per day.
Bending and stooping repeatedly and performing task including twisting or turning valves and using wrenches and hand tools.
Travel Requirements
The ability to travel to offshore facilities, potentially internationally, is key to supporting a growing list of clients.
About Refined Technologies
RTI is a global industrial solutions provider delivering value to process facilities through expert-level refinery professionals skilled in operations, engineering, and process supervision. RTI helps those who fuel the world produce energy more effectively by delivering safe, fast, and predictable shutdowns in upstream and downstream facilities through innovative operations teams and revolutionary cleaning technologies.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Applicants for regular U.S. positions must be authorized to work in the United States for Refined Technologies, Inc. without the need for sponsorship of an immigration authorization or visa (e.g., TN, H-1B, or other employment-based immigration authorization or visa).
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, or other protected status under federal, state, or local laws.
Director of Operations - GEO Academies
Operations manager job in Baton Rouge, LA
GEO Academies is a national, non-profit network of open-enrollment, public charter schools committed to empowering students to accelerate their academic pathways, advance their social mobility, and achieve their career and lifelong goals. Our innovative and award-winning K-16 GEO Academies Model begins with personalized, competency-based learning and accelerates students into postsecondary immersion as early as 9th grade. GEO Academies students have the opportunity to earn a full college degree or career credential before graduating from high school - at no cost to families.
Position Overview
The Director of Operations is a key member of the GEO Academies Louisiana leadership team responsible for ensuring that all non-instructional systems run efficiently to support high-quality teaching and learning across the network. This position oversees the operational functions of multiple campuses including transportation, food service, facilities, procurement, and compliance while building the infrastructure needed to support GEO's continued growth in the Baton Rouge region. The Director of Operations reports directly to the Chief Operating Officer (COO) and works closely with regional and school-based leadership to ensure operational excellence and alignment across all campuses.
Reports To:
Chief Operating Officer, GEO Academies
Location:
Baton Rouge / Baker, Louisiana
Key Responsibilities
Operational Leadership
* Oversee day-to-day operations for all GEO Louisiana schools, ensuring safe, efficient, and compliant systems for transportation, food service, facilities, and maintenance.
* Continuously seek opportunities to improve operational efficiency and reduce costs by evaluating the feasibility of bringing services like custodial or transportation in-house so that savings can be redirected to strengthen instructional programs and student outcomes.
* Develop and implement standardized operating procedures across campuses to ensure consistency, accountability, and cost efficiency.
* Support school-based leadership, ensuring alignment with GEO policies, state regulations, and best practices.
* Manage vendor relationships and contracts related to transportation, food service, custodial, and maintenance services.
* Serve as the network liaison with state and local agencies regarding health, safety, and operational compliance matters.
Facilities and Capital Planning
* In cooperation with the facilities team, coordinate maintenance schedules, repairs, and capital improvements in partnership with school leaders and external contractors.
* Support the development of new school sites and facility expansions
* Ensure that all campuses meet safety, ADA, and environmental standards.
Transportation and Food Service
* Oversee routing, scheduling, and vendor management for student transportation, ensuring efficiency and equity in service, cost effectiveness, and compliance with Louisiana law and BESE policy
* Supervise all aspects of the Child Nutrition Program, including compliance with USDA guidelines, meal count accuracy, and financial accountability.
* Coordinate with school leaders to ensure all operational systems support student attendance and access to meals.
Finance and Compliance
* Monitor operational budgets, approve expenditures within policy limits, and recommend cost-saving measures.
* Ensure compliance with federal, state, and local operational regulations, including safety codes, child nutrition, and transportation requirements.
* Prepare operational reports and data analyses for the COO and GEO Foundation.
Team and Culture
* Recruit, train, and manage operations staff across campuses.
* Foster a service-oriented culture focused on supporting principals, teachers, and families.
* Collaborate with instructional and administrative leaders to align operations with academic goals and student needs.
Requirements
Qualifications
* Bachelor's degree required; Master's degree in Business, Public Administration, or Education Leadership preferred.
* Minimum of 5 years of experience in school or district operations, facilities, or business management.
* Proven success managing multi-site operations and leading diverse teams.
* Strong project management, budgeting, and vendor negotiation skills.
* Knowledge of Louisiana Department of Education operational requirements preferred.
* Excellent communication, problem-solving, and interpersonal skills.
* Commitment to GEO's mission of expanding access to college and career pathways for all students.
Manager, SC Site Operations
Operations manager job in Port Allen, LA
You have a passion for logistics, and you know how to keep things moving and operations running smoothly. As the Manager, Supply Chain Site Operations, you'll be responsible for the efficient operation of the warehouse, including order fulfillment, shipping/receiving and inventory control activities. In this role, you'll have a starring role in helping us continue to provide outstanding solutions for our global customers.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What you'll do on a typical day:
* Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site
* Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed
* Maintain work schedules and work assignments
* Ensure time and attendance is properly maintained, monitored and approved in a timely manner
* Ensure efficient utilization of all equipment and the coordination of maintenance needs
* Maintain and model the 7S Workplace Organization standard; ensure all safety procedures and policies are followed
* Partner with staff to manage and always maintain appropriate stock
* Ensure compliance with specified contract metrics
* Maintain high standards of operational efficiency
* Ensure quality management system procedures are implemented throughout functional groups
* Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements
What you need to succeed at GXO:
At a minimum, you'll need:
* 5 years of experience in a supply chain, warehousing or distribution environment
* 5 years managerial/supervisory experience
* Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment
* Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
It'd be great if you also have:
* Bachelor's or master's degree
* Bilingual English/Spanish
* Lean, Six Sigma and Continuous Process Improvement knowledge and experience
* Experience in an AS9100 or ISO environment
* Warehouse Management Systems (WMS) experience
* Working knowledge of financial accounting, including developing and/or managing a P&L; experience with HR practices
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
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Regional Operations Manager
Operations manager job in Baton Rouge, LA
🚛 Regional Operations Manager - Transportation Fleet
Travel: Up to 40% Reports to: Regional Director of Operations Company: TCI Logistics
Compensation: $85,000 annual salary, based on experience and qualifications
Position Overview
Are you a results-driven operations leader with a passion for transportation logistics and team development? Join TCI, where innovation meets integrity. We're looking for a Regional Operations Manager who can lead, grow, and optimize performance across multiple terminals within their assigned region. This role is key to ensuring profitability, operational excellence, and superior customer service, all while upholding our core values: Dedication, Positiveness, Innovation, Ethics, and Accountability.
Key ResponsibilitiesLeadership & Team Management
Oversee regional teams including Dispatchers, Managers, Drivers, and Admins.
Hire, train, and retain top talent aligned with TCI's core values.
Conduct impactful weekly L10 meetings and guide your team through quarterly goal-setting (Rocks)
Operational Excellence
Drive on-time delivery, scanning efficiency, and customer service metrics.
Ensure regulatory compliance (DOT/FMCSA/local) and enforce company safety policies.
Train and mentor Driver Managers and Admins to elevate performance and adherence to TCI's Operations Training Manual.
Customer Engagement
Maintain proactive relationships with customers through regular visits and performance reviews.
Identify and address service issues with innovative solutions and detailed reporting.
Financial Oversight
Own P&L responsibilities across assigned terminals.
Execute financial planning and cost controls including payroll, fuel audits, labor optimization, and equipment tracking.
Use the Fleet Ops Dashboard and KPI metrics to reduce operational costs and maximize regional profitability.
Technology & Compliance
Ensure adoption and efficient use of McLeod, Samsara, Ten Street, and TCI's proprietary tools.
Maintain 95%+ compliance with live dispatch and systems utilization standards.
Qualifications
5+ years of experience in transportation, logistics, or fleet operations management.
Proven ability to lead cross-functional teams in a fast-paced environment.
Familiarity with P&L management and logistics KPIs.
Strong understanding of DOT, FMCSA, and OSHA compliance.
Experience with logistics tech platforms like McLeod, Samsara, and ELD systems preferred.
Excellent communication, strategic thinking, and problem-solving skills.
Why Join TCI?
At TCI, we foster a collaborative environment rooted in trust, accountability, and growth. We offer:
Competitive compensation: $85,000 annual salary
Performance-based bonus potential
Opportunities for advancement within a growing logistics network
A culture that values safety, technology, and operational excellence
District Manager
Operations manager job in Baton Rouge, LA
Job Details BatonRouge, LA Full Time $90000.00 - $105000.00 Base+Commission/year Territory ManagerDescription
Territory/District Manager - Lead, Inspire, and Drive Success
Are you a dynamic leader with a passion for motivating teams and driving sales? At Mobilelink, we're looking for a Territory/District Manager who thrives on coaching, inspiring, and leading by example. This is more than just a job-it's an opportunity to shape the future of retail, build high-performing teams, and take your career to new heights.
Why You'll Love This Role
As a Territory/District Manager, you'll be the driving force behind multiple stores, ensuring exceptional customer experiences, mentoring Retail Store Managers, and empowering sales teams to exceed goals and grow the brand. Your leadership will directly impact business success, team development, and customer loyalty.
What You'll Be Doing
Inspire and Lead: Set the standard for excellence by coaching, mentoring, and motivating Retail Store Managers and their teams
Maximize Performance: Challenge and develop store leaders to drive sales and deliver top-tier customer service.
Foster a Winning Culture: Build an empowered and high-energy team that delivers innovative customer solutions aligned with company goals.
Drive Business Growth: Initiate and lead business improvements to maximize results across all locations.
Develop Talent: Create an environment that encourages continuous learning and career growth.
Ensure Operational Excellence: Maintain inventory accuracy, enforce cash handling policies, and uphold company standards at every level.
What We're Looking For
3-5 years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries).
Multi-unit management experience - you know how to lead and scale success across multiple locations.
Strong recruiter and mentor - you have a passion for finding and developing top talent.
Proven track record of training and performance management - you know how to inspire results.
Flexibility to work nights and weekends as needed to support your team.
What's in It for You
Competitive Pay: $90,000 - $105,000 (includes Base, Bonus & Profit Sharing)
Career Advancement - Mobilelink Level Up Program At Mobilelink, we believe in recognizing and rewarding talent. Through our Level Up program, high-performing team members are offered a clear and accelerated path to advancement.
Eligible employees may be considered for promotion within 6 months based on performance, leadership potential, and business needs. This is your chance to grow your career with a company that values drive, dedication, and results.
Make an Impact: Your leadership will directly influence the success of multiple locations.
If you're ready to take charge, inspire teams, and lead a growing brand to success, apply today!!
Qualifications
What We're Looking For
2+ years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries).
Multi-unit management experience - you know how to lead and scale success across multiple locations.
Strong recruiter and mentor - you have a passion for finding and developing top talent.
Proven track record of training and performance management - you know how to inspire results.
Flexibility to work nights and weekends as needed to support your team.
Fixed Ops Service Manager
Operations manager job in Hammond, LA
Automotive Service Manager / Leadership Opportunities
Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk!
Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven.
Our Automotive Service Manager Essential Duties
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepares and administers a monthly, annual operating budget for the service department.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Holds weekly department meetings.
Monitors technicians' daily productivity reports and corresponding payroll records.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Serves as liaison with factory representatives.
Input pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealership's guidelines.
Maintains safe work environment.
Maintains a professional appearance.
Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs.
Microsoft office suite (Teams, Outlook, Excel)
X-Time/Dealer FX
Dealertrack
Other tasks as assigned.
The Chosen Candidate should have;
A successful record of accomplishment within the industry.
Leadership skills
Excellent customer service skills. (CSI / Customer Experience)
Outstanding communication skills, both verbal and written.
The ability to work well in a process driven environment.
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
License/Certification:
Driver's License (Required)
Benefit Conditions:
Waiting period may apply
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyFixed Ops Service Manager
Operations manager job in Hammond, LA
Job Description
Automotive Service Manager / Leadership Opportunities
Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk!
Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven.
Our Automotive Service Manager Essential Duties
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepares and administers a monthly, annual operating budget for the service department.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Holds weekly department meetings.
Monitors technicians' daily productivity reports and corresponding payroll records.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Serves as liaison with factory representatives.
Input pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealership's guidelines.
Maintains safe work environment.
Maintains a professional appearance.
Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs.
Microsoft office suite (Teams, Outlook, Excel)
X-Time/Dealer FX
Dealertrack
Other tasks as assigned.
The Chosen Candidate should have;
A successful record of accomplishment within the industry.
Leadership skills
Excellent customer service skills. (CSI / Customer Experience)
Outstanding communication skills, both verbal and written.
The ability to work well in a process driven environment.
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
License/Certification:
Driver's License (Required)
Benefit Conditions:
Waiting period may apply
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Manager - Business Growth Enablement
Operations manager job in Baton Rouge, LA
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Overall responsibilities:**
+ Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
+ Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
+ Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
+ Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
+ Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
+ The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
+ The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
+ The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions.
+ The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
**Qualifications:**
+ Strong track record of identifying and closing complex B2B deals with proven results
+ Effective communication skills taking a consultative approach to service, sell, entrench and drive success
+ Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
+ Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
+ Strong interpersonal skills to identify and share best practices
+ Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
+ Strong financial and analytical skills
+ Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
+ Proven as tenacious, focused and results-oriented
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25022862
Zone Manager, Provider Privacy
Operations manager job in Baton Rouge, LA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Role Summary:**
The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations.
This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization.
**Key Responsibilities:**
+ Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters.
+ Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards.
+ Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps.
+ Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures.
+ Ensure consistent application of policies, processes, and reporting across the zone
+ Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams.
+ Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions.
+ Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness.
+ Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities.
+ Assist in implementing enterprise privacy and compliance policies within assigned zones.
+ Provide privacy-by-design and compliance-by-design guidance to operational teams.
+ Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices.
+ Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis.
+ Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives.
+ Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting.
+ Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements.
+ Travel for conferences and to meet with customers as needed, up to 30%.
**Basic Qualifications:**
+ Bachelor's degree in Health Information Management, Healthcare Administration, or a related field.
+ 6+ years of experience in healthcare compliance, privacy, or information governance.
+ Minimum 3 years of experience in a leadership, supervisory, or team management role.
+ Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws.
+ Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses.
+ Proficiency in privacy incident tracking systems and data reporting tools.
+ Excellent analytical, organizational, and communication skills.
+ Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
+ Strong ethical judgment, attention to detail, and commitment to confidentiality.
+ Ability to travel up to 30%
**Desired Qualifications:**
+ Master's degree in Health Information Management, Healthcare Compliance, or a related discipline.
+ Professional certification such as CIPP/US, CHPC, CHC, or RHIA.
+ Experience in a healthcare technology or health data interoperability organization.
+ Familiarity with privacy-by-design frameworks and compliance integration in technology environments.
+ Experience collaborating with internal audit or regulatory compliance teams.
+ Demonstrated success in developing and delivering privacy training or educational materials.
+ Strong interpersonal skills with the ability to influence and build relationships across functions and levels.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$145,000-$170,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Regional Operations Manager
Operations manager job in Gonzales, LA
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
MUST LIVE IN LA OR FL PANHANDLE
Position Summary
The Regional Operations Manager will manage the operations of an assigned region of profit centers, specifically focused on supporting major strategic clients. They will play a critical role in ensuring the uniformity of Riverstone's client blueprints across the assigned region, while also driving exceptional service levels and optimizing financial performance. The Regional Operations Manager will be responsible for fostering strong professional relationships with the client.
Competencies
* Customer Focus
* Drive for Results
* Ethics and Values
* Problem Solving
* Conflict Resolution
* Functional/Technical Learning
* Managing and Measuring Work
* Timely Decision Making
* Strategic Agility
* Developing Direct Reports & Others
* Organizing
* Interpersonal Savvy
Essential Duties and Responsibilities
* Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability
* Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region
* Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations
* Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service
* Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings
* Take ownership of the financial performance of the assigned sites/profit centers
* Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets.
* Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities
* Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies
* Travel to all assigned profit centers on a regular basis based on the operational demands of each location
* Conducts and/or participate in regional client/customer meetings as needed
* Provides and ensures local site leadership coverage when needed
* Perform other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
* Bachelor's degree in business administration, Operations Management, or related field preferred
* 3-5 years of progressive experience in operations management, with a proven track record of success
* Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment
* Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members
* Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives
* Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability
* Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals
* Flexibility to travel within the assigned region and work evenings or weekends as needed
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person, and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
Hotel General Manager
Operations manager job in Saint Francisville, LA
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
* Hold officers and crew accountable to American Cruise Lines' standards.
* Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
* Responsible for assessing the management team and providing immediate corrective feedback.
* Anticipate the needs of guests and crew.
* Respond quickly to guest requests and ensure follow-up.
* Identify and resolve problems immediately and request home office support as needed.
* Ability to speak and present in front of all guests in person using a microphone.
* Management presence during meals services, cocktail hour, and onboard events.
* Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
* Ensure Chefs are following approved menus and recipes.
* Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
* Lead and direct ship officers in achieving weekly sales goals.
* Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
* Manage shipboard business transactions, accounting, timecards, and home office reporting.
* Responsible for managing all hotel and food inventories.
* Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
* Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
* Create positive crew experiences.
* Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
* Perform bartending duties as needed with other management personnel.
* Other duties as assigned.
Qualifications:
* 3+ years of hotel or food and beverage management experience.
* Bachelor's degree in business or hospitality management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Willing to live and work aboard the ship.
* Optimism and a hardworking drive to succeed.
* Cruise industry experience not required.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
* Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Commit to our American mission and share our American key values.
* Live our American core competences.
* Be the solution. It may not be my job, but it is my responsibility.
* Always do right. This will gratify some and astonish the rest.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
* Accommodations and meals are provided onboard.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary travel accommodations.
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*