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The differences between publications sales representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a publications sales representative and a sales support representative. Additionally, a publications sales representative has an average salary of $74,269, which is higher than the $38,310 average annual salary of a sales support representative.
The top three skills for a publications sales representative include virtualization, public sector and sales cycle. The most important skills for a sales support representative are sales support, phone calls, and POS.
| Publications Sales Representative | Sales Support Representative | |
| Yearly salary | $74,269 | $38,310 |
| Hourly rate | $35.71 | $18.42 |
| Growth rate | 4% | 4% |
| Number of jobs | 175,432 | 319,292 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 55% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
A publications sales representative is someone who works for publishing companies. The sales representative sells books to bookstores, libraries, businesses, schools, and wholesalers. They work with bookstores for the promotion of titles to prospective clients. It is their job to serve customers by meeting their needs and expectations. Also, they organize work on a schedule to contact existing or possible outlets for sales.
A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.
Publications sales representatives and sales support representatives have different pay scales, as shown below.
| Publications Sales Representative | Sales Support Representative | |
| Average salary | $74,269 | $38,310 |
| Salary range | Between $47,000 And $117,000 | Between $30,000 And $48,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | NetApp |
| Best paying industry | - | Finance |
There are a few differences between a publications sales representative and a sales support representative in terms of educational background:
| Publications Sales Representative | Sales Support Representative | |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between publications sales representatives' and sales support representatives' demographics:
| Publications Sales Representative | Sales Support Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 43.6% Female, 56.4% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |