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Publications sales representative vs sales support representative

The differences between publications sales representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a publications sales representative and a sales support representative. Additionally, a publications sales representative has an average salary of $74,269, which is higher than the $38,310 average annual salary of a sales support representative.

The top three skills for a publications sales representative include virtualization, public sector and sales cycle. The most important skills for a sales support representative are sales support, phone calls, and POS.

Publications sales representative vs sales support representative overview

Publications Sales RepresentativeSales Support Representative
Yearly salary$74,269$38,310
Hourly rate$35.71$18.42
Growth rate4%4%
Number of jobs175,432319,292
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 55%
Average age4747
Years of experience44

What does a publications sales representative do?

A publications sales representative is someone who works for publishing companies. The sales representative sells books to bookstores, libraries, businesses, schools, and wholesalers. They work with bookstores for the promotion of titles to prospective clients. It is their job to serve customers by meeting their needs and expectations. Also, they organize work on a schedule to contact existing or possible outlets for sales.

What does a sales support representative do?

A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.

Publications sales representative vs sales support representative salary

Publications sales representatives and sales support representatives have different pay scales, as shown below.

Publications Sales RepresentativeSales Support Representative
Average salary$74,269$38,310
Salary rangeBetween $47,000 And $117,000Between $30,000 And $48,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-NetApp
Best paying industry-Finance

Differences between publications sales representative and sales support representative education

There are a few differences between a publications sales representative and a sales support representative in terms of educational background:

Publications Sales RepresentativeSales Support Representative
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Publications sales representative vs sales support representative demographics

Here are the differences between publications sales representatives' and sales support representatives' demographics:

Publications Sales RepresentativeSales Support Representative
Average age4747
Gender ratioMale, 43.6% Female, 56.4%Male, 39.9% Female, 60.1%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between publications sales representative and sales support representative duties and responsibilities

Publications sales representative example responsibilities.

  • Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
  • Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
  • Describe product to customers and accurately explain details about DirecTV services.

Sales support representative example responsibilities.

  • Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
  • Facilitate the transition from AS400 to JDE operating system.
  • Utilize all programs, systems, and procedures of windows operating systems.
  • Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
  • Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
  • Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.
  • Show more

Publications sales representative vs sales support representative skills

Common publications sales representative skills
  • Virtualization, 31%
  • Public Sector, 28%
  • Sales Cycle, 28%
  • Local Government, 7%
  • Customer Satisfaction, 2%
  • Account Management, 2%
Common sales support representative skills
  • Sales Support, 16%
  • Phone Calls, 10%
  • POS, 8%
  • Product Knowledge, 7%
  • Customer Complaints, 6%
  • Customer Inquiries, 6%