Receptionist jobs in Mattoon, IL - 46 jobs

Job Description RECEPTIONIST FIRST STATE BANK AND TRUST CHAMPAIGN, IL First State Bank and Trust is currently seeking a part-time Receptionist to join our team. As a Receptionist, you'll be an essential part of our team. The Receptionist serves as the first point of contact for customers, providing a warm and professional experience in person and by phone. RESPONSIBILITIES Serve as the first point of contact for customers, both in person and by phone; direct inquiries to the appropriate staff or take messages as needed. Greet customers warmly and professionally, assess their needs, and ensure they are connected with the right team member. Perform clerical tasks, including receiving, sorting, and distributing mail. Scan and index documents for secure electronic retention, ensuring accurate and organized digital records. Maintain a clean, organized, and welcoming reception area. Deliver exceptional customer service by actively listening to customer needs, addressing inquiries promptly, and resolving concerns with empathy and efficiency. Protect customers' personal information and uphold confidentiality standards. Present a professional appearance and demeanor at all times while representing the bank. Remain vigilant for potential fraud and follow established protocols to safeguard the bank and its customers. QUALIFICATIONS High School diploma or equivalent. Previous experience in banking or customer service preferred. Strong customer service skills. Attention to detail and accuracy. At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success. Equal Opportunity Employer. Member FDIC. Equal Housing Lender

Min USD $16.50/Hr. Max USD $24.82/Hr. Switchboard Operators are responsible for answering incoming calls to all 5 hospital and determining the appropriate resolution. The Operator responds to all internal and external switchboard calls in a timely, courteous and positive manner; forward calls appropriately, contacts requested physicians and staff and communicates messages; responsible for monitoring a variety of alarm systems; notifies outside public agencies of messages, alarms, codes, emergencies as per policies/procedures; provides answering service to a variety of agencies after hours and on weekends; completes all other duties under the direction of the Manager, Call Center. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Qualifications Education: * High School diploma required. Experience: * Experience in telephone operations, communications, Call Center, customer service or related environment required. Ability to multitask in a fast pace environment. Proficient working with technology and possess a problem solving aptitude. Other Knowledge/Skills/Abilities: * Exceptional customer service, active listening, and verbal and written communication skills, professional demeanor. * Knowledge of all tasks performed in the Call Center necessary to provide optimum internal and external customer satisfaction and provide the opportunity for one call resolution. * Demonstrates superior patient relations and interpersonal skills; Requires ability to work with diverse people and deal effectively with angry and/or upset customers * Working knowledge of computers is required, with the ability to enter and retrieve data, and electronically notate 1 call software, and other required applications/systems. Must be able to use a multi-function phone system. * Must demonstrate detail orientation, critical thinking, and problem solving ability. Process calls according to given situation. * Must demonstrate excellent oral and written communication and customer service skills, with ability to maintain a calm and professional demeanor in high stress situations. * Demonstrated ability to remain flexible, and consistently exercise sound judgment and initiative in very stressful situations. * Ability to effectively manage competing priorities and work independently in a rapidly changing environment. Responsibilities Answers incoming calls for all 5 Memorial Health System (MHS) hospitals, Decatur Memorial, Jacksonville Memorial, Lincoln Memorial, Springfield Memorial and Taylorville Memorial. After hour answering service for approximately 25 physicians/departments. Correctly following established protocols and procedures for each account. Acknowledge and appropriately respond to Emergent Parking Lot Polls, Elevator phones, engineering panels which includes fire, panic alarms, and generator testing. Able to correctly answer, dispatch, monitor, and track emergent codes and rapids. Completes all steps of surgery/trauma activations for after-hours emergency call in teams; verifies patient identity information through appropriate tools. Identifies appropriate on call team based on policy and procedures. Facilitates appropriate tracking on all teams Coordinate with departments, funeral homes, and security to efficiently transfer the release of remains, according to established protocol. Enter and/or change on call schedules as needed. Act as a resource for colleagues and lead by example. Demonstrates an ability to be flexible, organized and function well in stressful situations. Knowledge of hospital, department policies and procedures related to Call Center. Communicates effectively with callers and colleagues with attention to detail and problem solving aptitude. Responsible for all overhead paging including request from security, engineering and other departments. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Effectively operate front desk position for distributorship including phones, paperwork and general accounting. Job Components: Upload and download handhelds on a weekly basis. Process handheld data in a timely manner. Maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to IBSA policy and procedure, preparing customer invoices, purchase orders and delivery tickets accurately and timely. Maintain and diplomatically collect accounts receivable within budgeted targets for day's sales outstanding and percent current to 60 days past invoice date. Verify deposits to be timely and accurate. Maintain dealer files. Back-up computer on a daily basis. Run End of Month efficiently, accurately and on a timely basis including transmission of operating results, reports and expenses to corporate office in time for month end accounting close and preparation of Distributorship's financial statements. Process and copy (if necessary) mail on daily basis. Keep office stocked with supplies. Maintain inventory count and research variations between physical count and accounting records. Qualifications: Minimum 1-year Accounts Payable/Accounts Receivable experience. Basic computer skills required, i.e. Microsoft Word and Excel. Ability to collect past due accounts without losing client relationship. Excellent phone skills. Minimum 1-year accounting or bookkeeping experience including appreciation of basic audit procedures. One-year administration experience. Preferably in wholesale distribution industry. Touch ten key ability. Scope Data: Works under general supervision. Work receives regular review by Manager. Work Environment: Ability to sustain posture in a seated position for prolonged periods of time. Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Specific vision abilities include close vision, depth perception and ability to adjust focus. Ability to occasionally lift and/or move 10+ lbs. Office environment but may be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals. Prolonged use of personal computer & telephone. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Urbana Country Club is seeking talented individuals for the opportunity to be a Spa Receptionist in our luxurious Resort & Spa facility. At UCC, we pride ourselves on offering our team members training, and an opportunity for advancement and professional growth. Each of our talented and skilled employees strive for our goal to be recognized as the best Club around. We are committed to providing our members with caring, gracious service while creating memories and experiences for a lifetime. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over. We are an equal opportunity employer, and all applicants will be considered for employment. Availability Must be able to work weekdays, weekends, and holidays as needed during spa hours of operation. Minimum of 10-15 hours a week required. Requirements Must be at least 18 years of age or older Implementation of the 3 steps of service to our members and their guests--warm welcomes, magic moments and fond farewells Knowledge of the proper spa policies and procedures to ensure the safety of our members and their guests An enthusiastic person willing to adjust to situations in a timely and efficient manner where hospitality is paramount Ability to multi-task and work well in a fast paced, team-oriented environment Effective listening abilities with strong judgment skills Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts Maintain a professional, neat and well-groomed appearance adhering to company standards Additionally, the person must possess and adhere to the following core values: Integrity Passion Work Ethic Teamwork Benefits Compensation $16 / hour Paid biweekly Employee discount on retail

University of Illinois Urbana-Champaign The Office of the Registrar is accepting applications for an Office Support Associate. This position supports core business functions within the Office of the Registrar, specifically within the Registration, Transcript and Verifications Unit. This requires providing high-quality customer service to students, alumni, faculty, staff, and external stakeholders. The Office Support Associate performs administrative duties focused on transcript processing, enrollment and degree verification, demographic updates, and residency petition routing. This position is responsible for ensuring accurate student records and compliance with university policies. Duties & Responsibilities - Customer Service & Front Desk Operations * Serve as the primary point of contact for students, alumni, parents, faculty, staff, and the general public via phone, email, and in-person interactions. * Respond to inquiries regarding transcript requests, enrollment and degree verifications, registration changes, tuition and fee assessments, and general Registrar services. * Provide accurate and timely information to campus departments, external agencies, and state or federal investigators in accordance with university policies and procedures. * Distribute completed documents, including transcripts, enrollment and degree verifications, and residency regulation materials. * Maintain a high standard of professionalism, confidentiality, and customer service in all communications. Residency Services * Manage the intake, tracking, internal routing, and review preparation of residency petitions and residency appeal requests. * Maintain detailed and accurate internal tracking records for residency petitions and appeals. * Distribute completed residency determinations and related regulatory materials. * Respond to basic inquiries regarding residency policies and procedures. Registration Services & Student Records Management * Process course audit registrations, demographic updates, and other student record changes to ensure the accuracy of official university records. * Maintain confidential student files and records using Microsoft Excel and internal database systems. * Prepare and compose correspondence containing sensitive or confidential information based on established guidelines. * Process requests for copies of course descriptions and related academic records. Transcripts & Enrollment Verification * Respond to phone inquiries and National Student Clearinghouse requests related to enrollment and degree verification. * Process enrollment verification requests using iVerify. * Serve as backup support for preparing, printing, and distributing official transcripts, including mailing, third-party delivery, and student pickup. General Office Support * Prepare written materials such as forms, template correspondence, labels, and short communications. * Route incoming correspondence to appropriate units within the Office of the Registrar to ensure efficient workflow. * Monitor and maintain office supplies, including printer and copier materials. * Shred confidential documents and archive office records in accordance with retention policies. * Manage and maintain both digital and physical filing systems. * Perform additional duties as assigned to support the overall operations of the Office of the Registrar. Required Qualifications - * High school diploma or equivalent. * Any one or combination totaling eighteen (18) months from the categories below: * College coursework in any curriculum as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * Work experience performing office/clerical activities, including the use of computer systems. Knowledge, Skills and Abilities - * Knowledge of student information systems (e.g. Banner) and its related processes, Microsoft Office (Word, Excel, Outlook), Adobe Acrobat, and web-based reporting tools. * Demonstrated expertise in FERPA, university policies and regulations governing Registrar operations, and university registration and residency policies. * Excellent communication skills, both verbal and written; able to explain complex policies clearly, * Exhibit strong interpersonal skills, maintain professional telephone etiquette, and deliver exceptional customer service. * Demonstrated ability to work independently and collaboratively and quickly learn and apply new information to complete assigned responsibilities * Demonstrated ability to maintain accuracy and attention to detail while effectively managing multiple priorities and remaining calm, organized, and adaptable in a fast-paced environment. Appointment Information This is a 100% full-time Civil Service 0846 - Office Support Associate position. The expected start date is as soon as possible after the close of the search. The collective bargaining agreement sets a wage of $39,159.90/year. Sponsorship for work authorization is not available for this position. A set hybrid work schedule may be available for this position after a period of training, with the ability to be on-site as needed per the University's Workplace Flexibility policy. The need for on-site work fluctuates based on the unit's needs. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 22, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. For full consideration, application materials should include a cover letter, current resume (including month/ year employment dates), contact information for three professional references, and proof of licenses and degree(s) if applicable. Please ensure your resume highlights your qualifications/experience for this position. This may include professional, academic, volunteer, or other applicable experience that aligns with the responsibilities and requirements of this role. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Laura Williams at *******************. For questions regarding the application process, please contact ************. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1034457 Job Category: Administrative Support Apply at: *************************

Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Sullivan, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Effectively operate front desk position for distributorship including phones, paperwork and general accounting. Job Components: * Upload and download handhelds on a weekly basis. * Process handheld data in a timely manner. * Maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to IBSA policy and procedure, preparing customer invoices, purchase orders and delivery tickets accurately and timely. * Maintain and diplomatically collect accounts receivable within budgeted targets for day's sales outstanding and percent current to 60 days past invoice date. * Verify deposits to be timely and accurate. * Maintain dealer files. * Back-up computer on a daily basis. * Run End of Month efficiently, accurately and on a timely basis including transmission of operating results, reports and expenses to corporate office in time for month end accounting close and preparation of Distributorship's financial statements. * Process and copy (if necessary) mail on daily basis. * Keep office stocked with supplies. * Maintain inventory count and research variations between physical count and accounting records. Qualifications: * Minimum 1-year Accounts Payable/Accounts Receivable experience. * Basic computer skills required, i.e. Microsoft Word and Excel. * Ability to collect past due accounts without losing client relationship. * Excellent phone skills. * Minimum 1-year accounting or bookkeeping experience including appreciation of basic audit procedures. * One-year administration experience. Preferably in wholesale distribution industry. * Touch ten key ability. Scope Data: Works under general supervision. Work receives regular review by Manager. Work Environment: * Ability to sustain posture in a seated position for prolonged periods of time. * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Ability to occasionally lift and/or move 10+ lbs. * Office environment but may be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals. * Prolonged use of personal computer & telephone. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.75 - $20.75/hour, plus quarterly bonus/incentive potential Location: 2506 Galen Dr. Suite 101 Champaign, IL 61821 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Secretarial/Clerical Date Available: ASAP Additional Information: Show/Hide TITLE: PreK - 8 Secretary QUALIFICATIONS: * High school diploma or equivalent * Excellent computer, record keeping, and organizational skills * Effective communication and interpersonal skills * Ability to work independently, recognize priorities in work load, and shift between tasks as needed * Ability to maintain confidentiality REPORTS TO: Assistant Principal and/or Principal JOB GOAL: To support the smooth and efficient operation of the school in order to maximize positive educational outcomes for stakeholders. ESSENTIAL FUNCTIONS: The following are the essential functions, including but not limited to, the following job duties as assigned: * Serves as receptionist in person and by telephone * Maintains confidentiality in all situations * Prepares, distributes, and files documents and records * Maintains student information, such as demographics, attendance, discipline, grades, and schedules * Maintains student records, such as registration, lunch forms, bussing, and cumulative folders * Maintains staff records, such as substitutes * Receives and processes school mail * Maintains office equipment, building inventory, and storeroom * Assists with care of sick and injured children as appropriate for the position * Performs other job-related duties as directed TERMS OF EMPLOYMENT: 4 or 8 hours per day for 190 in accordance with the collective bargaining agreement CLASSIFICATION: A EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board's policy on Evaluation of Professional Personnel. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. * Environment The noise level in the work environment is usually moderate. The job is performed inside under minimal temperature variations and a generally hazard free environment. The noise level in the work environment is usually moderate. * Physical While performing the duties of this job, the employee is regularly required to use motions with their wrists, hands, and/or fingers, including prolonged use of a computer terminal. The employee is frequently required to sit for prolonged periods, see, talk, and hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 20 pounds. * Vision Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus with or without correction. * Hearing The employee is required to hear in the normal audio range, with or without correction. * Mental Demands While performing the duties of this job, the employee regularly is required to compare, analyze, communicate, coordinate, instruct, synthesize, evaluate, use interpersonal skills, compile, and negotiate. The employee frequently is required to compute. The employee occasionally is required to copy. This position falls under the DECATUR EDUCATIONAL SUPPORT PERSONNEL ASSOCIATION Contract - JULY 1, 2021 - JUNE 30, 2025. The Salary Schedule is attached above. Benefit information can be found HERE. Attachment(s): * DESPA Salary Schedule 2025-2028.pdf * PreK - 8 Secretary JD

Shift: Day shift Schedule: FT 40 hours Under the direction of the MSO Director and HIM/MSO Operations Manager the Medical Staff Specialist is responsible for performing various administrative and clerical duties of credentialing, recredentialing of physicians/allied health practitioners and provider/facility enrollment. Assist in maintaining numerous physician information data banks, including education, training, experience, certification, and licensure. Understands and follows the organization's policies, procedures, and standards. Is an independent worker, meeting the day-to-day needs. Participates in the department's performance improvement activities. Full time remote position for the experienced candidate. Benefits: 40 hours PTO effective date of hire Health, Dental, Vision and Life insurance effective date of hire Generous 401(k) match effective after 90 days Quality/Goal incentive annually Free Wellness Program Requirements Qualifications: Education: High School graduate. Associate or bachelor's degree preferred. Work Experience: · Two to three years of working in a healthcare facility performing credentialing duties. License & Certifications: Preferred: CPCS certification by the National Association of Medical Staff Services or willing to obtain certification within 5 years. Required Skills: · Extremely detail-oriented with the ability to multi-task and follow through to meet established deadlines with stringent guidelines. · Ability to function under stress with many interruptions. · Must be self-motivated and strive for personal growth. · Familiar with medical terminology. · Ability to work flexible hours and possess the ability to accept change. · Proficient with Microsoft Office products - Word, Excel, Outlook, Power Point, Teams, and multiple databases. MD Staff credentialing software is a positive. Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day. Salary Description $18.20-$22.75 per hour DOE

Job Description Job Title: Registration Clerk Home Department: Admitting Reports To: Admitting Supervisor Direct Reports: None FLSA Classification: Non-Exempt The Registration Clerk is responsible for providing outstanding customer service while ensuring an efficient and smooth registration process to all patients, family, visitors and employees. This position accurately registers patients in a timely manner to satisfy patient needs and hospital regulatory requirements. Strives to always provide a courteous and caring first impression while gathering pertinent demographic and financial information. General Duties, Tasks and Responsibilities Serves as first contact for patients, families and visitors; greets all visitors and answers telephone in a courteous and professional manner; takes accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals. Assists patients with directions, walks them to their destination and provides wheelchair transportation when needed. Announces pages in a clear and well-modulated voice; contacts personnel as required and keeps communication logs where necessary. Maintains provider and other related hospital personnel contact information which is used and posted for the ER and Night call lists. Maintains knowledge of PBX equipment and various alarms including familiarity with various hospital codes and appropriate points of contact for each code. Ensures accurate and timely completion of legally required documents (consent forms, MSP questionnaires, verifying identity, obtaining advance directive information, etc.) per department policies and procedures. Provides information to patient/representative about billing, complaint process, patient rights, visiting hours and hospital specific literature. Collects and processes patient deposits and co-payments as required. Keeps forms and supplies stocked as needed. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent Required Experience Requirements Office / Clerical setting minimum 2 years Preferred Computer Skills Strong data entry and typing skills Additional Skills Ability to work independently, prioritize and complete tasks in a timely manner Excellent communication and customer service skills

- Office Assistant/Sales Associate R.P. Lumber Location: Robinson, IL The Company is looking for a general office specialist to provide financial, administrative and clerical services in a retail lumber and building material store environment. In addition to performing general bookkeeping and office clerical work, the position is responsible for assisting and interacting with customers and contractors both in person (sales counter) and via electronic communication methods (i.e., phone, facsimile, email) concerning the sale of lumber and building materials in a prompt and courteous manner. Responsibilities of Position: Verify, reconcile, and post details of business transactions, such as funds received (cash, checks and credit cards), and totals accounts, using calculator or computer. Responsible for preparing and /or entering a variety of information into applicable forms and documents, spreadsheets, and the point-of-sale and accounting system software, utilizing prescribed procedures established by the Company. Responsible for performing cash register reconciliations / balancing procedures in accordance with company policy. Perform various administrative functions including data entry, answering phones, preparing and distributing reports and maintaining records in accordance with company policy. Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries and installations, and providing customer follow-ups as necessary. Code and input customer orders, pricing information and additional data into the point-of-sale computer system, ensuring the accuracy of invoices, work orders, and sales tickets. Research credits, returns, and late payments as needed. Assist customers in the purchase and delivery of special order products through the utilization and understanding of product information contained within Supplier catalogs (i.e., pricing, colors, sizes, availability, etc.). Cooperate with the credit department in obtaining customer credit information and aid in collecting delinquent accounts Responsible for maintaining inventory, product displays, and pricing labels within assigned area in regard to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance of products within showroom. Perform other assigned job duties and responsibilities in the store / showroom as requested by the General Manager Required Skills: Good math skills with an understanding of basic bookkeeping principles (A/P, A/R, Payroll, etc.) Strong computer skills with working knowledge of Microsoft Office programs (Word & Excel) preferred. Ability to learn and utilize 3rd party software applications at an intermediate level. Ability to provide professional customer service and work in a team-oriented environment. Qualifications: High school diploma or general education degree (GED). 1 year of prior related work experience preferred. An acceptable driving record, valid state issued driver's license (Missouri locations require a Class E license). Highly organized with a strong attention to detail. Flexibility to successfully multi-task in a fast paced environment, working with multiple team members. Ability to work a flexible schedule, including weekends and holidays. Successful applicants are subject to pre-employment drug testing, pre-employment background check and driver history checks in accordance with applicable federal and state law. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Pay Rate / Wages & Benefits $15 - $20 (Hourly Rate) Potential pay rate based upon region, experience, education, licenses and certifications Pay Transparency: This compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. R.P. Lumber Co. offers the following opportunities and benefits to Full-Time employees: Competitive Wages Health / Dental / Vision / Term-Life and Short-Term Disability Insurance Employer-paid Basic Life Insurance Profit Sharing / 401k Paid Time-off & Holidays Employee Merchandise Discount R.P. Lumber Co. offers the following opportunities and benefits to Part-Time employees: Competitive Wages Profit Sharing / 401k Paid Time-off Employee Merchandise Discount Candidates who meet our selection criteria will be contacted by phone or email for the next step in our hiring process. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. R.P. Lumber Co., Inc. (“R.P. Lumber Co.") is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to race, ancestry, color, religion, age, sex, national origin, disability (physical or mental), genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Urbana School District #116 TITLE: Attendance Secretary - Middle Level reports directly to the Principal or designee. JOB SUMMARY: The responsibility of the Attendance Secretary is to perform general secretarial and clerical duties to support the Principal or designee with all matters associated with student attendance. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Maintain records of calls from parents/guardians regarding student absences from school. Issue admit slips to students upon return to school from an absence. Record and edit information on daily student attendance reports. Type letters, correspondence, reports, and other documents for the administrative team. Perform general secretarial/clerical work for the Principal or designee, including preparing letters and correspondence, copying, answering telephone calls, coordinating scheduling and filing. Assist other staff with phone calls to parents/guardians regarding their child's absence from school. Enter student demographic data into the computer system after student registration. Possess and maintain knowledge of the District's policies and procedures pertaining to discipline. Possess and maintain knowledge of the contents of the Student/Parent Handbook. Make sure that referrals, detention slips, passes, and other discipline forms are stocked and ordered through the print shop at the Central Office. Assist with answering the phone in the main office. Do daily announcements when the Lead Secretary is absent. Issue building keys to teachers. Maintain a spreadsheet of all individuals and the keys they have been issued. Assist in completing staff check-out procedures at the end of the year regarding keys. Put together and maintain a subfolder for each teacher. Manage the building's daily absences and substitutes using the Absence Management / Aesop system. Receive daily sub reports and print attendance for subs. Check out keys to the subs and ensure that they return them at the end of the day. Schedule subs as needed. Make sure that radios for administrative and support staff are maintained. Order radios, batteries, and miscellaneous parts upon administrative approval. Assist with duties assigned by the administrative team. Perform any and all additional duties as assigned by the Principal. QUALIFICATIONS: EDUCATION Minimum of a High School Diploma or Equivalent EXPERIENCE A minimum of 3 years of secretarial/clerical experience is desired. Experience with typing, computers, word processing, spreadsheets, and working with office equipment such as copiers and fax machines. OTHER SKILLS AND ABILITIES: Ability to communicate effectively and professionally with the public both orally and in writing. Ability to maintain strict confidentiality in regard to student records. Strong attention to detail and excellent organizational skills. Ability to work effectively and efficiently with various personnel in the District. Strong public relations skills and ability to interact with various people from diverse backgrounds. Bilingual English/Spanish or English/French desired, not required. TERMS OF EMPLOYMENT: Benefit information can be found on the Human Resources webpage. This is not a position within the collective bargaining unit and is not an administrative position. This is not an exempt position. Student Contact Days and other days stipulated on the work calendar determined by the Board of Education. Level II Clerical Position. 10 month work calendar Pay range is $19.25- $19.65 per hour EVALUATION: The performance of this job will be evaluated in accordance with the Board's policy on evaluating support personnel. START DATE: As soon as possible AN EQUAL OPPORTUNITY EMPLOYER REVISED: April 2025

Job DescriptionDescription: The Data Entry Technician performs data entry of new and refill prescription orders received from communities. His/her goal is to achieve the highest degree of accuracy possible while maintaing acceptable production quotas as determined by experience and company policy. This is done while striving to see that his/her department achieves the company's goals of superior customer service and reimbursement for goods and services. The Data Entry Technician interacts with the other departments in the pharmacy in an effort to produce prescriptions for dispensing technicians and pharmacists on a scheduled basis according to predetermined delivery times. In addition, he/she carries out other tasks as requested in situations where hands-on intervention/participation may be required or as requested by appropriate supervisory staff. Requirements: High School diploma or equivalent required. Data entry experience, preferred. Pharmacy technician experience, preferred. Knowledge of pharmacy computer systems: Frameworks, DocuTrack, Parata preferred Knowledge of medical terminology (including sig codes), brand and generic names of medications and general pharmacy terminology. Basic knowledge of insurance procedures. Ability and willingness to successfully complete a pharmacy certification program within two (2) years of hire if not already certified. Basic math and analytical skills Excellent interpersonal skills and well-developed verbal and written communication skills Excellent organizational skills and detail oriented. Typing/keyboarding skills required. Ability to work independently, meet deadlines, and be flexible. Ability to perform accurately and efficiently when inputting information. Communicate and interact with all operating departments within the pharmacy. Pass background check before and during employment, as defined by Superior Rx background check policy.

Position: Front Office Assistant (Full Time) Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve. We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor. Key responsibilities: - Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized front desk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed Qualifications: - High school diploma or equivalent - Previous experience in a customer service or administrative role preferred - Strong communication and interpersonal skills - Proficient in Microsoft Office applications - Ability to multitask and prioritize tasks effectively - Professional and friendly demeanor -Bilingual Spanish/English required Licenses & Certifications: Valid Driver's license and automobile insurance. CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPA manual. Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol. If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.

Job Description Urbana Country Club is seeking talented individuals for the opportunity to be a Spa Receptionist in our luxurious Resort & Spa facility. At UCC, we pride ourselves on offering our team members training, and an opportunity for advancement and professional growth. Each of our talented and skilled employees strive for our goal to be recognized as the best Club around. We are committed to providing our members with caring, gracious service while creating memories and experiences for a lifetime. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over. We are an equal opportunity employer, and all applicants will be considered for employment. Availability Must be able to work weekdays, weekends, and holidays as needed during spa hours of operation. Minimum of 10-15 hours a week required. Requirements Must be at least 18 years of age or older Implementation of the 3 steps of service to our members and their guests--warm welcomes, magic moments and fond farewells Knowledge of the proper spa policies and procedures to ensure the safety of our members and their guests An enthusiastic person willing to adjust to situations in a timely and efficient manner where hospitality is paramount Ability to multi-task and work well in a fast paced, team-oriented environment Effective listening abilities with strong judgment skills Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts Maintain a professional, neat and well-groomed appearance adhering to company standards Additionally, the person must possess and adhere to the following core values: Integrity Passion Work Ethic Teamwork Benefits Compensation $16 / hour Paid biweekly Employee discount on retail

Min USD $15.50/Hr. Max USD $21.44/Hr. Evening Shift: 2:00 pm to 8:00 pm with an every other weekend rotation Greets visitors and patients to Decatur Memorial Hospital. Answers and refers telephone calls regarding patient inquires. * Greets employees, patients and other visitors to department, answering questions, providing and assisting with directions, and making appropriate referrals. * Answers telephone, taking messages, providing information or forwarding calls. * Maintains front desk area in neat and orderly manner. * Processes department mail Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Speaking - Talking to others to convey information effectively. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Time Management - Managing one's own time. Speech Clarity - The ability to speak clearly so others can understand you. Responsibilities In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements. * Adaptability - Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions. * Attendance and Punctuality - Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. * Communications - Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods. * Cooperation - Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts. * Job Knowledge - Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. * Judgment - displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information. * Problem solving - Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations. * Quality - Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. * Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals. * Concentration - Maintains attention to detail over extended period of time; continually aware of variations in changing situations. * Supervision - ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.

Job DescriptionDescription: Shift: Day shift Schedule: FT 40 hours Under the direction of the MSO Director and HIM/MSO Operations Manager the Medical Staff Specialist is responsible for performing various administrative and clerical duties of credentialing, recredentialing of physicians/allied health practitioners and provider/facility enrollment. Assist in maintaining numerous physician information data banks, including education, training, experience, certification, and licensure. Understands and follows the organization's policies, procedures, and standards. Is an independent worker, meeting the day-to-day needs. Participates in the department's performance improvement activities. Full time remote position for the experienced candidate. Benefits: 40 hours PTO effective date of hire Health, Dental, Vision and Life insurance effective date of hire Generous 401(k) match effective after 90 days Quality/Goal incentive annually Free Wellness Program Requirements: Qualifications: Education: High School graduate. Associate or bachelor's degree preferred. Work Experience: · Two to three years of working in a healthcare facility performing credentialing duties. License & Certifications: Preferred: CPCS certification by the National Association of Medical Staff Services or willing to obtain certification within 5 years. Required Skills: · Extremely detail-oriented with the ability to multi-task and follow through to meet established deadlines with stringent guidelines. · Ability to function under stress with many interruptions. · Must be self-motivated and strive for personal growth. · Familiar with medical terminology. · Ability to work flexible hours and possess the ability to accept change. · Proficient with Microsoft Office products - Word, Excel, Outlook, Power Point, Teams, and multiple databases. MD Staff credentialing software is a positive. Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.

Job Title: Registration Clerk Home Department: Admitting Reports To: Admitting Supervisor Direct Reports: None FLSA Classification: Non-Exempt The Registration Clerk is responsible for providing outstanding customer service while ensuring an efficient and smooth registration process to all patients, family, visitors and employees. This position accurately registers patients in a timely manner to satisfy patient needs and hospital regulatory requirements. Strives to always provide a courteous and caring first impression while gathering pertinent demographic and financial information. General Duties, Tasks and Responsibilities Serves as first contact for patients, families and visitors; greets all visitors and answers telephone in a courteous and professional manner; takes accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals. Assists patients with directions, walks them to their destination and provides wheelchair transportation when needed. Announces pages in a clear and well-modulated voice; contacts personnel as required and keeps communication logs where necessary. Maintains provider and other related hospital personnel contact information which is used and posted for the ER and Night call lists. Maintains knowledge of PBX equipment and various alarms including familiarity with various hospital codes and appropriate points of contact for each code. Ensures accurate and timely completion of legally required documents (consent forms, MSP questionnaires, verifying identity, obtaining advance directive information, etc.) per department policies and procedures. Provides information to patient/representative about billing, complaint process, patient rights, visiting hours and hospital specific literature. Collects and processes patient deposits and co-payments as required. Keeps forms and supplies stocked as needed. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent Required Experience Requirements Office / Clerical setting minimum 2 years Preferred Computer Skills Strong data entry and typing skills Additional Skills Ability to work independently, prioritize and complete tasks in a timely manner Excellent communication and customer service skills