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Senior operations manager jobs in Columbia, SC

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  • Director of Operations

    Tyler Technologies 4.3company rating

    Senior operations manager job in Columbia, SC

    Description Are you interested in leading and motivating a team, growing a business, and finding new ways to leverage technology to improve the lives of South Carolina citizens? As Director of Operations for Tyler Technologies - South Carolina Enterprise, you will have the opportunity to be part of the management team that is focused on this and more every day. The Director of Operations is a critical part of the management team with varied and broad responsibilities, including project management, product development, marketing, and the service desk. The Director of Operations is first and foremost a leader and ensures that each team is operating efficiently and effectively. This position serves as a backup to the General Manager, assisting with financial forecasting and budgeting as well as meeting with customers to build and maintain relationships. Excellent written and verbal communication skills are a requirement for this position, and experience managing teams is a must. Responsibilities: Lead and inspire a team of professional technologists and project managers Provide guidance and oversight to teams responsible for key aspects of the business Develop strategies for growth and execute on tactics that will improve effectiveness and accelerate progress toward our mission Seek out and implement improvements to all aspects of the business and services Manage complex and key eGovernment projects Meet with agencies to discuss existing services, potential projects, and projects in development; create proposals/work orders based on the scope of work Assist the General Manager with reports, presentations, and meetings with government partners in South Carolina and at conferences and tradeshows Work closely with the Director of Technology and the leadership team to ensure the effectiveness of all teams Ensure quality and timeliness of marketing and project management deliverables, including compliance with established company processes and standards Oversee and enhance project management processes Manage application project queue and priorities Conduct regular meetings with team members on the status of completed and ongoing projects and assist with priorities, decision-making Understand and document requirements (business analysis and writing) and train others to perform and document requirements gathering for the digital government project. Act as the escalation point and develop strategies for improvement Conduct annual financial and resource planning for the technology organization Meet contractual SLAs for metrics including service availability, incident/request resolution, response times, and financial processing accuracy Other responsibilities assigned by the General Manager Some travel may be required Qualifications: Undergraduate degree plus outstanding communications skills Minimum of 10 years of job-related experience Strong leadership, organizational, prioritization, and project management skills Excellent customer service skills, including good verbal and written abilities Web application and CMS project management experience preferred PMI certification preferred Experience with Agile development methodology is a plus, including sprint planning Qualified candidate must be located in or open to relocation to Columbia, South Carolina, or the surrounding area. Who are we?We are the South Carolina Enterprise of Tyler Technologies (NYSE:TYL) subsidiary - the organization behind Digital Government Services in the State of South Carolina. We are a talented team of programmers, designers, and project managers who are dedicated to improving the lives of South Carolina citizens through the web and mobile applications that we build on behalf of our government partner in South Carolina. We are passionately leading a new era of digital public service, using technology to bring government to the people of South Carolina in meaningful and convenient ways.
    $73k-93k yearly est. Auto-Apply 60d+ ago
  • Senior Manager, Logistics & Global Control Tower (North America, EMEA)

    Western Digital 4.4company rating

    Senior operations manager job in Columbia, SC

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data. **Job Description** **Role Overview** The Senior Manager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions. **Key Responsibilities** **Control Tower Leadership & End-to-End Visibility** + **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa. + **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions. + **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making. + **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions. + **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels. + **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders. + **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources. + **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones. + **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities. + **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons. **Digital Transformation & Technology Leadership** + Champion the adoption and integration of cutting-edge logistics technologies, including: + Real-time transport visibility platforms (e.g., FourKites, Project44, etc...) + Warehouse and transport management systems (WMS/TMS) + Robotics, IoT, and automation + Predictive analytics and AI/ML optimization engines + Cloud-based logistics platforms and digital twins + Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed. + Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation. **Operational Excellence** + Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies. + Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools. + Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions. **Change Management & Agility** + Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams. + Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs. **Collaborative Leadership & Stakeholder Engagement** + Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction. + Serve as the primary interface for logistics functions and internal stakeholders across all regions. **AI-Driven Process Optimization & Data-Driven Decision Making** + Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance. + Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards. **Team Leadership & Talent Development** + Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy. + Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization. **Compliance & Sustainability** + Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations. + Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management. **Qualifications** **Qualifications** + Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred). + 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role. + Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.). + Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations). + Strong background in exception management, predictive analytics, and performance score-carding. + Demonstrated success reducing detention/demurrage, improving OTIF by ≥10%, and delivering multimillion-dollar cost savings through control tower initiatives. + Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus. **Preferred Skills** + Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable. + Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics. + Exceptional problem-solving and decision-making under pressure. + Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates. + Process excellence orientation (Lean/Six Sigma certification a plus). + Leadership ability to mentor analysts and influence cross-functional partners. + Fluency in English; additional languages are advantageous. + Certification in Lean, Six Sigma, or supply chain analytics. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. \#LI-AS1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $104k-132k yearly est. 19d ago
  • Customs Operations Manager

    DHL (Deutsche Post

    Senior operations manager job in Columbia, SC

    Job Title: Customs Operations Manager DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain through air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing and distribution centers. As part of Deutsche Post DHL, the world's leading logistics provider, we operate in over 220 countries. For more information, visit our career site at DHL Careers. As the Customs Operations Manager, you will play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-effectiveness. Key Responsibilities: * Oversee and streamline customs clearance activities, ensuring timely and compliant processing. * Train staff and implement policies and procedures that uphold our service standards. * Lead and develop a talented team, providing coaching and performance management. * Drive strategic initiatives for International Air and Ocean entries, focusing on performance and productivity. * Collaborate on policy development to enhance our customs operations. * Attend and present at customer QBRs/MBRs, both onsite and virtually, as needed. * Work with supervisors and team leads to ensure team capacities are adequate at all times to deliver the best brokerage service. * Ensure that any new customs rules and tariffs are communicated to teams and that knowledge is checked in a timely manner. * Maintain knowledge of PGAs and customs exceptions and develop strategies to address and resolve issues. What We're Looking For: * Extensive knowledge of importing regulations and customs brokerage practices. * Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value. * Strong analytical and problem-solving skills. * Excellent communication skills, both verbal and written, as well as interpersonal skills. * Proficiency in computer applications, including spreadsheets and databases. * Demonstrated leadership experience in coaching and developing staff. * Financial acumen, including budgeting experience. * A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role. * A Customs Brokerage License is required. * In-depth understanding of ACE and experience with US Customs regulations and PGAs. Pay Range: $84,675.00 - $112,900.00+ (Based on Experience) Benefits (All Non-Union Employees) * Compensation: Competitive base salary plus role dependent performance-based incentives. * 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. * Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. * Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. * Vision: Optional coverage for exams, frames, and contacts. * Dental: Optional coverage for preventive, basic, and major services. * Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2 ","title
    $84.7k-112.9k yearly 5d ago
  • Manager, Cloud Operations & Engineering

    Farm Credit Services of America 4.7company rating

    Senior operations manager job in Columbia, SC

    Manager of Cloud Operations and Engineering - Columbia, SC (Hybrid) The Manager of Cloud Operations and Engineering is a strategic leader responsible for driving the organization's transition to modern infrastructure platforms. This role builds a resilient, scalable, and secure foundation that aligns with enterprise goals and supports evolving business needs. By integrating cloud and legacy systems, the manager enhances service reliability, fosters innovation, and promotes a high-performance culture across hybrid environments. The position plays a key role in enabling operational excellence, agility, and risk mitigation, empowering teams to deliver measurable outcomes that advance the organization's mission. What You'll Do: Strategic Leadership & Team Development Lead and mentor a high-performing infrastructure team, fostering growth and accountability. Align infrastructure strategy with business goals through cross-functional collaboration. Promote a culture of innovation, secure-by-design principles, and operational transparency. Cloud Transformation & Operational Excellence Drive cloud-native transformation to enhance agility, scalability, and cost-efficiency. Oversee legacy system modernization and hybrid environment management. Optimize cloud operations for performance, resilience, and financial stewardship. Operational Resilience & Automation Enablement Champion automation and DevOps practices streamline delivery and reduce manual effort. Enhance disaster recovery and business continuity through resilience engineering. Embed security and compliance into infrastructure operations to meet regulatory standards. What You'll Need: Bachelor's degree in computer science or related field, or equivalent experience. 7+ years in IT infrastructure, including 3+ years in cloud operations and 2+ years in leadership. Certifications: AWS Solutions Architect - Professional, AWS SysOps Administrator, FinOps Practitioner; Azure and VMware certifications a plus. Deep expertise in AWS services (EC2, S3, RDS, IAM, CloudWatch) and hybrid infrastructure models. Strong background in Windows Server, Linux, Active Directory, VMware vSphere, and NAS storage. Proficient in scripting (PowerShell, Python, Bash) and automation for infrastructure operations. Experience with cloud-based disaster recovery, observability tools, and cloud security frameworks (e.g., NIST, CSA).
    $89k-112k yearly est. Auto-Apply 52d ago
  • Director of Operations

    CPL Architects Engineers Landscape Architect

    Senior operations manager job in Columbia, SC

    Job Description Why this role matters As Director of Operations, you will play a pivotal role in a fast-paced, dynamic environment where strategic thinking meets hands-on execution. This position is designed for high achievers who thrive on challenge and complexity, offering engaging opportunities to influence firm-wide operations and drive measurable impact. You'll work closely with the COO and senior leadership to shape scalable processes, optimize resources, and lead initiatives that fuel growth across multiple offices and disciplines in the A/E industry. Success in this role requires creativity, adaptability, and the ability to seamlessly integrate with teams of architects and engineers, ensuring operational excellence while fostering collaboration. Travel is essential, as you'll be at the forefront of connecting people, processes, and technology to deliver results that matter. What you'll do Operational Leadership: Partner with the COO to develop and implement operational strategies, business processes, and systems that support firm-wide goals. Enterprise Level Communication: Ensure cross-practice and functional collaboration and communication is supported and enabled to drive efficiency, consistency, and business culture. Resource Management: Oversee workload balancing, staffing models, and utilization across disciplines to ensure efficient project delivery. Process Standardization and Workflow- Identify workflows and processes that require SOP's and/or workflow improvement, provide and integrate SOP's and workflows firmwide to eliminate waste and disorganization. Process Improvement: Drive continuous improvement initiatives, standardizing workflows and tools to optimize efficiency, quality, and profitability. Financial & Project: Collaborate with Finance and Project Management leaders to monitor budgets, schedules, and operational KPIs. Firmwide Integration: Ensure consistent alignment of operational practices across offices and disciplines, fostering collaboration and knowledge-sharing. Talent & Culture: Partner with HR to support talent acquisition, employee development, succession planning, and a culture of accountability and excellence. Technology & Innovation: Drive the adoption and use of technology platforms (e.g., project management, ERP, CRM, BIM tools, Mosaic) to improve operations, monitor adoption. Client Service Support: Ensure operational practices enhance the client experience by improving responsiveness, consistency, and delivery quality. What you bring Bachelor's degree in Business Administration, Architecture, Engineering, Construction Management, or related field with an AE experience desirable. 10+ years of progressive operational leadership experience, ideally within an A/E/C or professional services environment. Strong knowledge of project-based business operations, resource planning, and financial management. Proven experience leading cross-functional teams and managing multi-office operations. Exceptional problem-solving, organizational, and decision-making skills. Strong communication and interpersonal skills with the ability to influence at all levels of the organization. Demonstrated ability to balance strategic thinking with hands-on operational execution. What we offer: CPL cares about your future with us! That's why we offer the following benefits to you and your family: Internal Mobility & Career Advancement Healthcare for you and your family including spouse coverage: Medical, Dental, Vision & Prescription insurances. Single Plans with 100% paid premium Flexible Time Off + 8 Holidays a year Retirement Savings Plan - Contribution from CPL to grow your retirement funds. Tuition Assistance: You may be eligible for continuing education assistance. Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt. Licensure Assistance Long-Term Disability Insurance Company/team member premium sharing Flexible Spending Account $5,000 dependent childcare annually paid 100% by team member pre-taxes. FREE Life Insurance and AD+D Insurance Voluntary Short-Term Disability Insurance What does it look like working here? We believe that building a strong community is about establishing a prevailing sense of fellowship among our team members, friends, and neighbors. Collaboration - working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams. Family - celebrating others' successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family. Fun - not taking oneself too seriously, fully understanding that fun at work is conducive to productivity. Inspiration - contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude. Integrity - doing what is ethically right and providing reliable follow-through on commitments. Ingenuity - seeking new opportunities and consistently identifying unexpected and practical ways to solve problems. The rate for this position generally ranges between $164K-197KK annually. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions. CPL does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. CPL will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with CPL. All initial communication with recruiting professionals or agencies must go through our Talent Acquisition Team.
    $164k-197k yearly 3d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Columbia, SC

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $76k-125k yearly est. 37d ago
  • Director of Operations

    Bonitz Contracting Company, Inc. 3.9company rating

    Senior operations manager job in Columbia, SC

    Job Description Under the direction of the Regional Director of Operations (RDO), oversees the operational segment (Production Managers, Project Managers, Project Specialists, Estimators, Warehouse) of an individual profit center by performing the following duties. Overview: Founded in 1954, Bonitz, Inc. is an Employee-Owned Company operating as specialty trade commercial contractors servicing the construction industry. Bonitz designs and installs custom flooring, walls, ceilings, and cladding systems. We offer access, terrazzo and other specialty flooring as well as floor care. We are committed to providing best in class project consulting, project management, and craftsmanship while delivering superior service and practical solutions. Bonitz has divisions in SC, NC, GA, TN, VA, LA, and FL. Position Essential Duties: Directs, supervises, and coordinates the activities of the Operational staff, including any field crews. Through participative management techniques, employs a wide range of skills to maintain customer demand, and ensure proper customer support. As required, evaluates the need for external assistance, including personnel requirements, material needs and subcontractor requirements. Works with other operations to determine customer service capability and capacity. In conjunction with the RDO of Operations, helps to ensure profitability and a positive working environment through close communication of those areas that have a significant impact on the operation. Reviews various reports and directs the resolution of operational initiatives to minimize costs and prevent customer delays. Maintains close contact over operational procedures to ensure cost effectiveness. Evaluates each process and recommends and/or institutes modifications as required. Audits operational expenditures as required and ensures all attempts are made to maintain and reduce costs wherever possible. Coordinates and participates in general administrative and technical programs such as cost reduction, methods, communications, safety and housekeeping, employee training, and conformity with company work rules and regulations. In conjunction with other area offices, strives for an environment of constant operational improvement. Evaluates the performance of subordinate employees and recommends wage adjustment or change of status. Administers company policies and maintains positive employer/employee relations on the highest possible plane. Ensures use of safety devices and equipment, supervises housekeeping, and maintains a constant alertness for hazardous conditions and practices. Participates in job evaluations to provide information, job analysis and descriptive matter. Strong commitment to a culture of safety for all associates. Job Qualifications Minimum 5 years of managerial experience working in Commercial Flooring Commercial Flooring Sales and Project Management Experience is a plus Excellent Verbal and Written Communication Skills Critical Thinking, Time Management, Organization, Attention to Detail Professional Attitude and Appearance Evidence of the ability to lead and influence peers and clients Bachelor's Degree is preferred but not required.
    $58k-103k yearly est. 16d ago
  • Director of Fixed Operations

    Virginia Truck Center 3.8company rating

    Senior operations manager job in Columbia, SC

    Utilize your truck dealership management background and join a well-established industry leader. This is a rare opportunity to enter a leading East Coast heavy truck dealership at the executive-level. You will enjoy competitive compensation and excellent benefits while leading an elite operations team. Excel Truck Group, a leading East Coast heavy truck dealership specializing in Freightliner sales and service, is searching for a Director of Fixed Operations to oversee our Columbia, SC and Lexington, SC locations. If you have at least 10 years of experience in a full-service truck dealership management role with experience managing a significant segment of a high-volume truck dealership, Excel wants to hear from you! Why join the Excel management team: Excellent benefits - Multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays. High market share - Freightliner is one of the most popular brands of trucks on the road; and when those trucks need service, Excel has it! With this kind of high demand, you will always be busy and will financially benefit from the volume of business. Strong base salary, based upon your background and experience Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market and has doubled in the last 3 years. Company growth - The organization has doubled in the last 3 years and continues to grow rapidly. Because of this growth, you can expect a long-term career here. Fun environment - Enjoy spending time with your colleagues outside of work with outings, baseball games, lunches, Christmas parties, and trips to Busch Gardens. Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees. Qualifications: Minimum of a high school education with additional industry certifications and dealership experience. 10+ years' experience in a full-service Truck dealership management role. A minimum of 5 years' experience managing a significant segment of a high-volume Truck dealership. Computer proficient with ability to present departmental functional specifications to enhance our efficiency and workflow. Experience working with high volume Truck dealership. Strong experience working with technology, processes and principles is preferred. Essential duties/responsibilities: Work closely with Department Managers to develop and formulate long and short-range planning, policies, programs, and objectives. Driving growth and profitability in each market. Develop an operating plan and establish procedures for maintaining high standards to ensure that the service provided conforms to OEM, customer, and company quality standards. Achieve optimum employee levels with least amount of overhead and operational costs to meet annual budgetary plan and maximize the profitability of the company. Formulate and recommend policies and programs that guide the organization in maintaining and improving its competitive position and the profitability of the operation. Direct and monitor department managers to accomplish goals, consistent with established action plans and safety procedures. Act as liaison between department management/subordinate levels, as well as senior leadership/department manager levels to inform employees of communications, decisions, policies, and all matters that affect their performance, attitudes, and results. Hire, train, develop and evaluate staff. Take corrective action as necessary on a timely basis and in accordance with company policy. Ensure compliance with current federal, state, and local regulations. Consult with Human Resources Department as appropriate. Identify, recommend, and implement changes to improve productivity and reduce cost and capitalize on financial opportunities. Direct the establishment, implementation and maintenance of performance standards and incentives within the dealership. Daily review the business reports, tools, and schedules to ensure maximum efficiency and profitability. Train and lead your managers to be proactive and manage the key elements of our business departments. Direct and coordinate various programs essential to the dealership demonstrating commitment and continuity from leadership (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.). Initiate and coordinate major projects, (e.g., dealership layout changes, installation of capital equipment, major repairs, parts strategic inventory initiatives, OEM & vendor relations etc.). Work effectively and relate well with others. Exhibit a professional manner in dealing with others, working to maintain constructive working relationships. Communicating effectively through the organization. Keep current on information and technology affecting functional areas to increase innovation and ensure compliance. Able to perform other duties as assigned to assist leadership, the dealership, and the company. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $58k-102k yearly est. Auto-Apply 18d ago
  • Operations Manager

    Action 4.4company rating

    Senior operations manager job in Sumter, SC

    JOB SUMMARY: As an Operations Leader for Action Resources you are the pulse of the terminal responsible for growth and development of a profitable transportation operation. Coordinate and manage day to day operations to drive profitability and growth. with other terminals and drivers to meet the needs of the company with primary focus on their assigned market. Driver retention and development Safety focus every day in the areas of terminal and on the road Creating and maintaining a great culture success and team development Asset Management Build trust and relationship with existing and new customers The Operations Leader will be the driving force for the terminal in meeting and exceeding their terminal Key Performance Indicators (KPIs) for Operations, Retention, Safety & Compliance, Customer Service, Financials and annual goals and objectives. DUTIES AND RESPONSIBILITIES: Focused on key areas of Operations: Safety, Service, Revenue, Assets and Costs Implement and support all company continuous improvement and safety efforts. Serves as the liaison for company drivers, owner operators and terminal associates Interact with both internal and external customers in a cooperative and professional manner to meet their need. Require the same level of cooperation from the driver force; ensure superior customer service Be an effective change leader, as it relates to processes, structure and business modeling t. Driver advocate, involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly. Coordinate daily terminal activities: supporting terminal specific operating objectives. Effectively handle escalation and time critical issues, perform transactions in a timely and accurate manner. Collaborate and support the sales team in managing existing, targeting and supporting new business opportunities Develop and mentor staff through performance evaluation and effective coaching Promotes and develops safe work behaviors through effective communication, implementation and follow-up of the company safety programs and objectives Identify process breakdowns and develop improvement plans with partners to resolve. Responsible for fostering a positive culture Assist in effectively onboarding drivers and associates to terminal processes Initial point of contact for personnel problems and troubleshooting. Monitor equipment for proper efficiency levels Abide by and provide feedback for continuous improvement of all EHSS policies, procedures, and safe work practices. Duties and responsibilities as assigned by Regional Terminal Manager BUSINESS & LEADERSHIP COMPETENCIES Teambuilding skills and the ability to drive change. Strong analytical and problem solving skills. Strong business and financial acumen with particular understanding of financial indicators and success measures. Strong supervision, planning, coordination, negotiations, and employee relations skills. Excellent customer facing and service skills Excellent communication skills (oral, written and presentation) Excellent organizational and time management skills Excellent development and coaching ability EXPERIENCE AND SKILL REQUIREMENTS: Bachelor's degree or equivalent combination of education and experience in the transportation industry 3-5years experience in the transportation field preferred. 0-2 years of fleet management/leadership of drivers preferred Previous experience leading teams and managing remote locations preferred. Previous tank trailer and hazardous waste transportation experience preferred Familiar with Transportation Management Software (ie: TMW, McLeod) Proficiency in use of Microsoft Office suite Excellent written and oral communication skills. Valid Drivers' License required Ability to travel as necessary.
    $41k-60k yearly est. 45d ago
  • Operations Manager

    Mersino Dewatering LLC 4.1company rating

    Senior operations manager job in Hopkins, SC

    Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Hopkins, SC Job Summary: Manage, direct, and evaluate the staff and daily activities of all projects from a field perspective Typical Duties and Responsibilities: Provide leadership to all employees by example Assist Account Managers in design proposals, quotes, and project schedules by walking jobsites, reviewing project plans and specifications, and occasionally making sales calls along with AMs Coordinate with LOGISTICS and SALES AND MARKETING to ensure all equipment needs for on-going projects can be met prior to committing said resources to the customers Coordinate with LOGISTICS and SALES & MARKETING to ensure the appropriate personnel are allocated to projects according to their skills and experience and the needs of the projects Work directly with Crew Leaders, training personnel on proper field procedures to ensure productive and quality work, as well as to ensure that assigned equipment (service truck, drill rigs, fusion machines, etc.) is well maintained and kept in good condition Effectively communicate the status of all projects to the Branch Manager in a timely fashion Make routine visits to all major projects during installation to ensure quality processes are in place and adhered to and that production rates meet expectations Help to ensure that crews understand the expectations of the company respecting job layouts, cleanliness, and that our jobs are set up in a professional manner Review production reports to ensure that crews are achieving expected production rates on all projects, identifying problems that could be related to potential change condition scenarios or poor crew efficiency Work with Account Managers and their customers in addressing concerns and issues involving projects and their processes Troubleshoot all problems encountered on every project and works with Account Managers to correct problem areas Aid in determining the appropriate response with regards to all customer service Help to ensure the completion of all company reports and paperwork thoroughly and on time Assist with sales at the request of the Branch Manager Assist in developing new methods and procedures, leading the company into new and improved practices and technologies Implement and enforce all company policies and procedures with respect to field operations Attend company meetings and industry workshops and conferences when requested Ensures that The Mersino Way is a guiding document in all daily activities Qualifications : Required: Associate degree in Construction Management or related field 3 years experience in managing construction projects Supervisory experience Planning and organizational skills in handling multiple projects Proficient in PC software applications Ability to work with others in addressing inner organizational issues Ability to read schematics, blueprints, and/or technical manuals Knowledge of budgeting, cost estimating and bidding procedures Skills in workflow analysis and management Knowledge of contract documents and specifications Preferred: Bachelor degree in Construction Management or related field Specific Expectations : A professional demeanor Excellent written and verbal communication skills The ability to work under pressure to meet deadlines Strong time management and organizational skills Ability to work flexible schedule to meet job requirements Ability to travel Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
    $47k-82k yearly est. Auto-Apply 9d ago
  • Regional Director of Operations

    Homegrown Hospitality Group

    Senior operations manager job in Columbia, SC

    Job Summary At Homegrown Hospitality Group, we take pride in creating exceptional dining experiences across our diverse family of restaurant concepts. As our Regional Director of Operations (RDO), you'll be at the heart of ensuring each location thrives-delivering outstanding service, fostering a positive team culture, and driving strong financial performance.This role will oversee the Myrtle Beach and Columbia, SC markets. This leadership role is about more than overseeing operations; it's about building connections, inspiring teams, and shaping a guest experience that keeps people coming back. You'll develop and implement systems to uphold the highest standards in quality, employee engagement, and customer satisfaction, ensuring each restaurant in your region operates at its best. If you have a deep passion for hospitality, growing our footprint within the community through marketing efforts and charity partners, a talent for leading people, and a proven track record of success in multi-unit operations, we'd love to have you on board to help us grow and innovate in an ever-evolving industry. Key Responsibilities Strategic Leadership & Growth Develop and implement operational strategies that align with the company's long-term vision, setting each location up for sustainable success. Identify opportunities for expansion, growth, and improvement, helping restaurants thrive in an ever-evolving industry. Collaborate with the finance team to create budgets and forecasts, ensuring sound financial planning across all locations. Operational Excellence Maintain high standards in food quality, service, cleanliness, and brand consistency, ensuring every guest enjoys an exceptional experience. Conduct regular audits and assessments to uphold company policies and best practices. Work closely with restaurant managers to tackle challenges, improve efficiencies, and foster continuous growth. Financial Performance & Profitability Oversee the region's financial health by managing P&L, controlling expenses, and driving revenue growth. Implement strategic cost-control measures to optimize inventory, labor, and operational efficiencies. Analyze financial reports and provide restaurant management teams with actionable insights to support success. People Leadership & Team Development Recruit, mentor, and develop talented General Managers and key restaurant leaders, building a strong leadership pipeline. Create a work culture centered on collaboration, accountability, and employee satisfaction, ensuring teams feel valued and empowered. Implement retention strategies that keep top talent engaged and growing within the company. Conduct regular performance evaluations, setting clear expectations and fostering professional growth. Brand Management & Guest Experience Champion brand integrity by delivering exceptional hospitality and fostering guest loyalty. Monitor guest feedback to ensure consistency and continuously enhance service standards. Collaborate with the marketing team to develop promotions and initiatives that resonate with guests and drive brand awareness. Cross-Functional Collaboration Work alongside HR, finance, marketing, and culinary teams to support operational initiatives and ensure company-wide alignment. Provide feedback to product development teams, leveraging market insights to refine offerings and improve guest satisfaction. Compliance & Safety Ensure all locations adhere to health, safety, and regulatory requirements, creating a secure environment for guests and employees. Conduct regular safety audits and uphold best practices for food handling and workplace safety. Lead crisis management efforts, guiding teams through unexpected challenges with professionalism and care. Expectations and Qualifications Educational Requirements Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred, but not required. Experience 8+ years of experience in restaurant management, with at least 3+ years in a multi-unit or regional management role. Demonstrated success managing financial performance, including budgets, cost controls, and P&L management. Experience managing a diverse portfolio of restaurant concepts preferred. Restaurant365, Toast, Microsoft and Google Suite Skills and Abilities Proven leadership skills with a talent for motivating and developing teams. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Strong track-record of growing community outreach and developing new business promotional ideas. Ability to travel frequently within the assigned region. Strong understanding of restaurant operations, including service, kitchen, and inventory management. Performance Metrics The RDO's performance will be measured on the following metrics: Financial Performance - Driving profitability by achieving or exceeding budgeted revenue and profit targets. Guest Satisfaction - Maintaining high guest experience standards and continuously improving satisfaction scores across all locations. Operational Excellence & Compliance - Successfully completing audits and ensuring consistent adherence to company policies and industry regulations. Team Development & Retention - Building a positive work culture, achieving retention goals, and fostering strong employee engagement. Growth & Expansion - Effectively managing the rollout of new locations or concepts, contributing to the long-term success of the brand. This position offers a competitive salary, performance-based bonuses, and benefits, including [health, dental, retirement options, etc.]. The RDO will be a key player in driving our brand's success and growth and will have the opportunity to make a meaningful impact within a fast-paced and dynamic work environment.
    $67k-109k yearly est. 3d ago
  • Operations manager

    Copart 4.8company rating

    Senior operations manager job in Columbia, SC

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Reports To: General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers. •Lead, hire, train, and support staff to meet performance and service goals. •Ensure daily operations meet or exceed company standards and customer expectations. •Manage scheduling, attendance, and payroll processes. •Oversee cash handling, including daily bank deposits. •Maintain inventory and order supplies as needed. •Conduct regular team meetings and performance reviews. •Manage vendor contracts and ensure compliance documentation. •Ensure equipment and facility maintenance, including safety protocols. •Address staff and customer concerns professionally. •Foster positive employee relations. •Oversee day-to-day operations and ensure process compliance. •Travel occasionally to other locations and respond to facility alarms if needed. •Perform additional duties as assigned. •Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions. Required Skills & Experience: •Minimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence. •High School Diploma (GED) required; some college preferred, reflecting a dedication to growth. •Proficiency in Microsoft Office Suite is essential for effective communication and organization. •Excellent verbal and written communication skills are required to inspire and connect. •Ability to recruit, train, develop, and motivate staff reflects a passion for leadership. •Strong customer service skills are necessary for creating positive experiences. •Typing speed of at least 45 words per minute required for efficiency. •Fluency in English is mandatory for clear communication, bilingual proficiency is a plus. •Basic accounting and inventory management skills are needed for financial responsibility. •Ability to thrive in a fast-paced environment emphasizes adaptability. •Experience managing multiple processes for employees showcases organizational skills. •Conflict resolution proficiency is necessary for fostering collaboration. •Valid transportation is essential for accessibility. Pay $53,030 - $59,752 annually Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $53k-59.8k yearly Auto-Apply 60d+ ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Senior operations manager job in Columbia, SC

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $34k-47k yearly est. Auto-Apply 60d+ ago
  • Service Operations Manager

    Spirax-Sarco Engineering Plc

    Senior operations manager job in Blythewood, SC

    Here at Spirax Sarco we offer the industry's most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide. Service Operations Manager At Spirax-Sarco, we offer the industry's most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide. We're seeking a highly motivated Service Operations Manager to join our team to lead and develop top-tier service operations in a dynamic manufacturing setting. This position is remote, but consideration will be given to candidates located in Houston, TX, Chicago, IL, Blythewood, SC, Bethlehem, PA areas. Key Responsibilities * Manage all stages of service operations, from the first estimate to the last invoice, guaranteeing smooth scheduling, inventory oversight, supplier management, and financial procedures. * Perform all managerial and supervisory functions to develop and retain staff members. * Coordinate service activities, conduct Voice of the Customer (VOC) interviews, review orders, and support compliance with safety and qualification standards. * Improve service quality by continuously evaluating, developing benchmarks, and collaborating with sales teams, encouraging continuous enhancement and operational excellence. * Develop and implement strategies to improve efficiency and service delivery, ensuring strict adherence to industry standards. * Review and reconcile incoming orders, inquiries, order processing, invoicing, and follow-ups. * Manage service product inventory either on site or through consignment terms, expediting materials as needed. * Prepare and distribute ongoing sales reports, quote logs, GM, and weekly sales forecast reports. * Lead ongoing processes for the qualification of services delivered, ensuring they meet high standards of excellence and customer satisfaction. * Foster a culture of continuous improvement in all service processes, encouraging innovation and the adoption of guidelines. Requirements * Bachelor's degree in Engineering or equivalent experience. * At least 5-7 years with Services operations in the industrial sector. * Proven experience in managing comprehensive service operations within a manufacturing setting. * Experienced in inventory handling, vendor management, and financial operations. * Excellent communication and collaboration skills, with a track record of successfully implementing continuous improvement initiatives. * Exceptional organizational abilities and the skill to prioritize efficiently. * Proficiency in word processing, spreadsheets, and email applications, coupled with the capacity to grasp specialized software within the industry. * Must possess a valid driver's license and be able to operate a motor vehicle. Why Spirax-Sarco? At Spirax-Sarco, you'll contribute to vital industrial processes in various sectors. If you have a strong enthusiasm for enhancing service quality and achieving operational excellence, we encourage you to apply and join us on our path! About Us Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra. We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones! Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us. About Us Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra. We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones! Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us.
    $39k-73k yearly est. 16d ago
  • TFE Expansion Operator 3rd Shift

    Zeus 4.7company rating

    Senior operations manager job in Orangeburg, SC

    The Expansion Operator will expand, cut, inspect, bag, and tag tubing.
    $26k-32k yearly est. Auto-Apply 32d ago
  • Operations Director

    Streamline Inspections

    Senior operations manager job in West Columbia, SC

    Job Description The Operations Director oversees the daily operations of the organization, ensuring efficiency, quality, and cost-effectiveness across all processes. This role involves strategic planning, resource management, and leadership to drive operational excellence and support the company's goals. We are looking for someone who will be the Integrator of the Owner to start a new division of the company. Compensation: $60,000 - $80,000 yearly Responsibilities: Develop and implement operational strategies to optimize productivity and achieve business objectives. Oversee the Operations department, ensuring seamless coordination. Monitor performance metrics, analyze data, and implement improvements to enhance efficiency and reduce costs. Lead, mentor, and manage teams, fostering a culture of accountability and continuous improvement. Ensure compliance with industry regulations, safety standards, and organizational policies. Integrate with senior leadership to align operations with the company's strategic vision. Drive process innovation, adopting new technologies or systems to improve operational outcomes. Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree preferred. 7+ years of experience in operations management or a related leadership role. Proven track record of improving operational efficiency and leading high-performing teams. Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills to collaborate across departments. Knowledge of industry-specific regulations and best practices. About Company Streamline Inspections LLC is a small business in Columbia, SC. We are a customer-centric organization. Our mission statement is To Serve and simplify clients' lives by teaching them about their property, and to increase opportunities for our Team to better their lives.
    $60k-80k yearly 28d ago
  • Assistant Manager, Operations - Woodfield

    Gap 4.4company rating

    Senior operations manager job in Woodfield, SC

    About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do Support strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You Are A current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.
    $39k-61k yearly est. Auto-Apply 53d ago
  • Maintenance II

    Leadec Corp

    Senior operations manager job in Orangeburg, SC

    Maintenance Technician II Job Type: On-site (100%) Reports to: Facility Manager Department: North American Operations Maintenance Technician II is responsible for supporting the maintenance team by executing preventive and corrective maintenance activities, troubleshooting equipment issues, and ensuring timely and effective repairs. This role focuses on the maintenance and repair of process carts and general production equipment, including highly automated and PLC-controlled systems, within an industrial or manufacturing environment. Essential Duties and Responsibilities: · Demonstrates the values and business principles of Leadec. · Works safely at all times. · Maintain workspace in a safe and orderly fashion, adhering to all 5S standards. · Perform PM tasks according to Maximo work orders. · Accurately log task and equipment info into Maximo CMMS system. · Complete corrective work tasks and log into Maximo as corrective work orders. · Responding to emergent maintenance needs by the production team. · Identify and implement PM and safety improvements. · Participate in training to increase knowledge about customer-affected equipment. · Receive, respond to, and implement customer feedback and improvement opportunities. · Ensure excellent customer service is provided to the client. · Lead efforts in root cause analysis and elimination of recurring issues, prioritizing critical equipment. · Provide high-level support for breakdown and repairs of general service and automated manufacturing equipment. · Troubleshoot electromechanical and automation equipment including PLCs, AC/DC Drive Systems, Robotic Systems. · Work from mechanical drawings, electrical schematics, ladder logic, pneumatic and hydraulic schematics. · Assist management with compliance and prioritization of maintenance work orders. · Provide rapid response to breakdowns during scheduled shifts. · Correct mechanical, electrical, or programming issues in automated systems. · Update "as-built" drawings as needed. · Perform maintenance and repair of process carts. · Prepare and set up equipment for production after repair. · Perform scheduled PMs and document work orders, time worked, spare parts, and job plans. · Support a team environment and self-manage tasks. · Live and promote the 'Safety is Your Life' program. · Seeking continuous improvement opportunities. · Perform additional technical responsibilities as assigned. · Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively. · All other duties as assigned by Leadec manager. Competencies: · Managing Tasks · Open Communication · Self-Management Knowledge, Skills, and Abilities: · Communication Skills - Ability to communicate with all levels of Leadec and customer employees. · Language Ability -- Talking to others to convey information effectively. · Customer Service Orientation: Satisfying customers. · Adaptability: Willingness to deal with unexpected challenges. · Problem Solving: Defining problems and implementing viable solutions. · PDCA Mindset: Plan, Do, Check, Act approach to all activities. · Safe Work Practices: Commitment to safety in all tasks. · Ability to interact professionally with all levels of Leadec and customer employees. · Ability to interpret verbal and written instructions. · Experience in hydraulics, pneumatics, and electrical components. · Controls/PLCs knowledge preferred. · Ability to work from schematics, manuals, and specifications. · Ability to assist in training others. · Technically skilled to recover equipment from faults and provide long-term solutions. · Experience with maintenance tools and equipment (lathe, mill, grinders, drill press, etc.). · Intermediate mechanical theory and fabrication skills. · Intermediate computer skills (Microsoft Word, Excel, PowerPoint). · SAP/CMMS experience preferred. · Ability to pass maintenance-based aptitude and hands-on assessment tests. · Completion of required certification courses and standard training programs. Position Qualifications: · High school diploma or GED required. · Associate's degree in Mechatronics, Industrial Maintenance Technologies, or Industrial Electronics Technologies preferred. · Journeyman's card preferred. · 1--3 years of related maintenance and fabrication experience. · Previous experience in an automotive, industrial, or manufacturing environment preferred. · Demonstrated problem resolution experience. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the key actions of the job: · Required to talk and/or hear in an industrial setting (noise level is moderate). Frequently required to stand and walk on concrete surfaces for 4 -12 hours. Occasionally required to reach with hands and arms; lift; climb or balance; kneel, crawl, stoop, or crouch. · Vision requirements: close vision, distance vision, peripheral vision, and depth perception and focus adjustment. · Work is performed in an industrial-manufacturing environment with occasional time spent working on a computer or at a desk.
    $28k-49k yearly est. 1d ago
  • Office Operations Support

    Valmont Industries 4.3company rating

    Senior operations manager job in Newberry, SC

    19845 US Hwy 76 Newberry South Carolina 29108 Why Valmont We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now. Administrative and clerical: Answering phones, managing emails and mail, filing documents, preparing memos, and maintaining office equipment. Coordination: Scheduling meetings and appointments, managing calendar for visitors, and coordinating miscellaneous arrangements for leadership staff if needed. Office management: Ordering and stocking supplies, managing vendor relationships, and coordinating office maintenance and repairs. Support: Providing administrative assistance to departments or staff, assisting with HR functions like onboarding, and managing internal communications. Customer service: Greeting visitors, answering phone calls, and serving as the initial point of contact. Key duties include scheduling, data entry, filing, preparing documents Communicate and coordinate with security team on all personnel site visits Required skills and qualifications Strong communication, organizational, and multitasking skills are essential. Proficiency in office software like Microsoft Office is a must. Experience in an administrative or office setting is typically required, with customer service experience being beneficial. Excellent verbal and written communication skills. Experience with office equipment like printers, copiers, and fax machines. Ability to handle confidential information. Problem-solving skills and the ability to work independently. Previous experience working in an office setting Benefits Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family's overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following: Healthcare (medical, prescription drugs, dental and vision) 401k retirement plan with company match Paid time off Employer paid life insurance Employer paid short-term and long-term disability including maternity leave Work Life Support Tuition Reimbursement up to $5,250 per year Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you have a disability and require any assistance in filling out the application for employment email *************************.
    $76k-93k yearly est. Auto-Apply 2d ago
  • Senior Manager, Global Regulatory Affairs

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Columbia, SC

    Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle activities for all assigned projects in alignment with the Global Regulatory Lead. Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. Works collaboratively with members of the global regulatory team to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations. **J** **ob Responsibilities** - Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle regulatory activities in alignment with the Global Regulatory Lead (GRL). - Identifies the need and obtains regulatory intelligence, researches precedent approvals and prior health authority decisions to assess applicability to support development of strategic options for assigned Otsuka products. - Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. - Works collaboratively with members of the global regulatory team (GRL, regional leads, CMC-RA, labeling, medical writing, regulatory operations, etc.) to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations. - Authors, coordinates, reviews, and executes submissions and responses to regulatory authorities related to INDs, amendments, supplements, aggregate reports, NDAs (as applicable) within company timelines and in accordance with regulations and guidelines. - Independently manages preparation of INDs, CTAs, amendments, supplements, and aggregate reports within company timelines and in accordance with regulations and guidelines. - Confirms submission documents are accurate, compliant, and high-quality to allow for smooth and expeditious approvals from regulatory authorities. - Serves as the sponsor point of contact to the health authority. - Represents GRA in project team meetings and provides regulatory guidance and perspective to the cross-functional team in conjunction with GRL, to determine appropriate actions to meet timelines and/or resolve issues. - Effectively manages and directs internal support staff and external consultants for assigned projects. - Interacts effectively with internal/external functional business units to gather data and develop documentation required for on-time submissions. - Works closely with GRA department to execute departmental initiatives to improve overall efficiency, quality, and/or output. - Assess and develop innovative ideas to move GRA department to address current and future challenges. **K** **nowledge, Skills, and Competencies** **K** **nowledge** - Experience working in the pharmaceutical and/or healthcare industry. - Knowledge and experience with preparation of global regulatory submissions (IND, CTA, NDA or BLA, MAA). - RAC certification a plus. **Skills** - Strong oral and written communication skills. - Solid working knowledge and understanding of the drug development process, laws, regulations, and guidelines including FDA, ICH, etc. - Able to successfully interpret and apply regulatory intelligence to work output. - Ability to lead teams, prioritized work, proactively manage and communicate issues, scopes progress and risks throughout the project lifecycle ensuring key stakeholders are informed. - Able to establish close communications and working relationship with cross functional teams to meet business objectives. Results-oriented, entrepreneurial, and self-motivated with excellent organizational skills with ability to learn and grow. - Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and familiarity with electronic document management systems (EDMS). **Competencies** See OPDC Competencies Chart (Level X) **P** **hysical Demands and Work Environment** Travel (approximately 20%) See document Physical Demands and Work environment for further requirements. **Education and Related Experience** Bachelor's degree with 5+ years' experience or Master's degree with 2 years' experience in regulatory affairs or related areas (e.g., clinical development, project management, quality assurance, etc.) in pharmaceutical or healthcare related industry. Experience with FDA or other health authority interactions desirable. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $147k yearly 60d+ ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Columbia, SC?

The average senior operations manager in Columbia, SC earns between $74,000 and $157,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Columbia, SC

$108,000

What are the biggest employers of Senior Operations Managers in Columbia, SC?

The biggest employers of Senior Operations Managers in Columbia, SC are:
  1. Acxiom
  2. CVS Health
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