Senior operations manager jobs in Highlands, NY - 976 jobs

Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team. We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team. You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks. Responsibilities: Contract Management & Automation Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga). Manage legal document execution and storage processes. Track contract renewals and compliance obligations. Technology Enabled Process and Workflow Design Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting. Proactively identify opportunities to automate and streamline legal and compliance processes. Develop workflow descriptions and provide training to improve operational efficiency across the firm. Contract Negotiation Support Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks. Coordinate with internal business teams and external counterparties to finalize contracts. Compliance & Recordkeeping Maintain organized filing systems for regulatory and corporate compliance materials. Support reporting, audit and policy implementation efforts. Qualifications: Bachelor's degree required; JD preferred but not required. 3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment. Strong understanding of contract lifecycle management and technology enabled workflow design. Proficiency with: Jira (for workflow management) Conga or Ironclad (for contract lifecycle management) DocuSign and Adobe Sign (for e‑signature processes) Google Workspace (Docs, Sheets, Drive, etc.) Basic HTML or similar skills (for form and template customization). Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting. A proactive mindset with a passion for improving processes through technology. Ability to come 4 days per week in office with greater flexibility over time. Benefits: Competitive salary plus bonus based on individual and company performance. Collaborative, casual and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer. #J-18808-Ljbffr

Type: Full-Time | Hybrid / Field-Based Industry: Early Childhood Education | Childcare | Preschool Magical Beginnings is hiring a Regional Director of Operations to lead a portfolio of licensed childcare and preschool programs across Connecticut and New York. This is a senior, hands-on leadership role for an experienced Early Childhood Education (ECE) leader with proven multi-site operations experience. You will partner closely with School Directors and executive leadership to drive consistency, compliance, enrollment stability, and strong school culture across the region. This role is not designed for general retail or hospitality leaders. We are seeking someone who understands the realities of regulated early learning environments and knows how to lead people through complexity with clarity and care. What You'll Do Multi-Site Leadership & Culture Lead, coach, and support School Directors across multiple childcare and preschool locations Set clear expectations while fostering trust, accountability, and professional growth Serve as a visible, steady leader during both stable and challenging moments Operations & Licensing Compliance Ensure compliance with Connecticut and New York childcare licensing regulations Prepare schools for inspections, audits, and regulatory visits Identify risk early and lead corrective action with confidence and follow-through Enrollment, Financial & Operational Health Partner with Directors on staffing models, enrollment goals, and budget oversight Monitor KPIs, labor, and performance trends across the region Balance operational discipline with quality programming and staff support Growth & Continuity Support new school openings, acquisitions, and operational launches Step in as interim leadership when needed to maintain stability and continuity Ensure consistency of care, leadership, and standards across all schools What This Role Is Not Not a desk-only or remote-only position - school presence matters Not a micromanagement role - Directors are empowered leaders Not a crisis-only position - this role is proactive and preventative Not a compliance-only role - people leadership is essential Not a fit for leaders without early childhood education experience What We're Looking For 5+ years of leadership experience in Early Childhood Education (ECE) 3+ years leading multi-site childcare or preschool operations Strong working knowledge of childcare licensing and regulatory environments Proven ability to lead leaders, manage performance, and drive consistency Calm, steady leadership style with the ability to hold accountability Willingness to travel regularly across CT and NY schools Why This Role Matters Our Regional Directors play a critical role in shaping the quality, stability, and culture of our schools. This position offers real influence, executive partnership, and the opportunity to make a lasting impact across a growing region. If you're an ECE leader who believes strong operations and strong relationships go hand in hand, we'd love to connect.

About the Role: The Senior Manager, Supply Planning ensures brands are available for delivery in the right place at the right time. This role is the key liaison to the breweries ensuring the proper products are being planned based on the Sales Plan. This role has End-to-end accountability for inventory levels and NPI transitions in our demand points. Key Responsibilities: Create, maintain, and communicate the 12-18 month sales plan, which is based on input from the Depletions Forecast, historical sales data and statistical analysis of past performances. The Sales Plan drives the production, and replenishment plans from the breweries. Evaluate production plans and replenishment plans with partner breweries to ensure master schedule and materials planning effectively supports the forecast. Collaborate with HUSA Demand Planning managers to understand and plan for factors that may impact demand (i.e. distributor's inventory strategies, pricing, promotions, events) Create scenario planning exercises and lead contingency plans to mitigate disruptions or responses to promotional activities Design seasonal stock inventory strategies in collaboration with each part of the supply chain to ensure shelf availability Collaborate with the assigned breweries through the weekly operations meeting to gain alignment on the Supply Plan, review any supply chain constraints and plan new product transitions Conduct product segmentation to ensure shelf availability and correct replenishment strategies Lead root cause analysis and lead improvement teams with continuous improvement tools and mindset Support finance in developing latest estimates and 3-year plan for assigned portfolios Partner with the HUSA Customer Support Managers to review stock levels and determine weekly order strategy Lead monthly supply review meetings in the S&OP cycle to review performance KPI's, deployments and escalations with assigned breweries and local cross functional team Track forecast accuracy and report against targeted levels Create reports illustrating current forecasts and past forecast performance Continuously improving demand forecasting techniques and methods with competitive industry methods Basic Qualifications/Requirements: 5-7 years of relevant Supply Chain experience Bachelor's degree (Supply Chain Management Preferred) Proven experience partnering with international supply chain teams Demonstrated understanding of all aspects of End-to-End Supply Chain Management Forecasting and Statistical Modeling Manufacturing Warehousing Logistics/Distribution Compensation: 125,000K annually + Bonus + Full Benefits (Medical, Dental, Vision, 401K) HEINEKEN Behaviors Connect Shape Develop Deliver Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law. This position is not available for visa sponsorship. This position is not eligible for relocation assistance.

The Sr. Manager, Contracts collaborates with internal business personnel with respect to implementing contract terms upon full execution of agreement to facilitate operations, monitor contract term expirations, potential renewals, and anniversary dates. Responsibilities: • Responsible for drafting amendments and contracts. • Answer all incoming telephone calls and inquiries for legal department relating to contracts. • Assists with drafting physician agreements and clinical services agreements. • Obtains fair market value analysis assessments and review for market area. • Report status of current contract statuses and processes to senior management with respect to physician and clinical agreements. • Creates language standards and rules for existing and new contracts. • Serves as a liaison between internal and external parties during contract development and negotiation stages. • Drafts termination letters and breach notices. • Resolves any existing contract conflicts. • Acts as a liaison between Legal and Outside Counsel for all physician contracting arrangements. • Oversees physician payment process relating to: (i) Physician and Mid-levels Professional Development Allowances through Concur Solutions to ensure compliance with contract terms and travel and reimbursement policy; (ii) Medical Directorships; (iii) Physician Employment Agreement; (iv) Physician Services Arrangements; (v) Production Compensation; (vi) Quality Incentive Payments; (vii) Base Salary adjustments; and (viii) any other required contractual Physician payment all in accordance with contract terms. • Manages Contract Disbursement Coordinator Staff (1) daily for follow up and issuance of physician payments. • Serves as the go-to person for all physician related payments as it relates to the Western Region. • Acts as a liaison between WMC Attorneys and Senior Management for the Western Region. • Responsible for maintaining contact with Finance for all contract required and related payments for contractual payment obligations and timeliness. • Logs in and process all contract requests into contract log. • Prepares contract word versions and drafting package for every contract to WMC attorney for review. • Assists with execution of contracts on a daily basis and maintains appropriate contact with all internal departments for status inquiries on contracts. • Processes all legal invoices for payment and track costs of payments. • Onboards new employees to Department, as needed. • Performs other duties as assigned. Qualifications/Requirements: Experience: 5 years in contract management or related experience required. Education: Bachelor's degree required. Master's degree preferred.

Ready to shape the future of work? At Genpact, we do not just adapt to change-we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager, Specialty Data Strategy & Analytics !! This role requires client facing experience and collaborating with client and Genpact teams to lead Specialty Care work stream through producing insights around client's specialty products and performance using pharma commercial data. Work with business teams such as Brand teams, Sales and Marketing analysts to define business rules, define metrics. Provide data and analytics services for client specialty care products. Data analytics and reporting services. Experienced in data related reviews, specialty pharmacy and other patient services programs with close interaction with the Specialty Analytics and Reporting. Responsibilities Has worked extensively in the life sciences analytics space with hands on experience in LSH domain under consulting analytics The role demands for a highly dynamic professional who can work individually and provide guidance/interact to/with team members Relevant experience in data strategy and analytics in Pharmaceutical commercial - Sales and Marketing preferably in specialty brands Host business workshops (Brand, consumer marketing, Sales, Field, Value & Access, Payor Relations, Patient Excellence, etc.) Collate business questions/insights mapped to use cases (business goals) and identify internal and external Data Needs Evaluate Data Sources (existing internal and proposed external) FIA, DIA preparation to map data Assets required for insights (to support patient services and business objectives) Execute multiple reporting/analytics projects to meet quality requirements through establishing and following work plans, gathering business requirements, and coordinating with onshore and offshore teams Serves as onshore point of contact for Client and offshore team providing regular communication on project status, collects requirements, scopes analytics and reporting requests and coordinates with offshore team for delivery. Experienced with client management, scoping for projects Good understanding of Specialty Pharmacy business and data sets- such as IQVIA, Veeva, and other third-party data providers. Ability to successfully collaborate with client to understand requirements and propose solutions Experience with specialty analytics services like patient analytics, specialty marketing analytics, specialty launch support· Ensure delivery of projects within timelines Qualifications we seek in you! Bachelor's/Graduation or Equivalent degree Pharma experience with strong data sources knowledge preferably in Specialty care therapy areas Experience in leading the vendor meetings Good analytical skills and problem-solving skills. Experience in SQL Understanding of BI tools such as Tableau or similar preferred Effective communication and interpersonal skill. Preferred Qualifications/ Skills Overall candidate should have problem solving, macro-level research and analytics approach and good in numbers. Good Excel/Presentation skills Good project management and problem-solving skills Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation. Make an impact - Drive change for global enterprises and solve business challenges that matter. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress. Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let us build tomorrow together. The approximate annual base compensation range for this position is $150,000 to $160,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity. Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role” Location-based Roles : Danbury, CT area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Objective The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that "we are a family organization that promotes respect and embraces diversity". Job Summary: Operations Managers are required to effectively manage the accounts and staff according to the contract specification as directed by Director of Operations. Including a focus on: o Good customer relations, with maximum service and quality standards. o Effective budget controls of labor and materials. o Insuring good employee relations between accounts and business operations. o Cooperation between District Managers, Supervisors and building management for maximum utilization of time and people. Operations Managers assigned working days are generally Monday through Friday, while scheduling services and workforce for weekend work. A Contract Manager will be responsible for responding to emergency situations from time to time. The responsibilities will be directed toward the accounts assigned in his work area which will consist of a small campus of commercial buildings located in walking distance to each other.. Ensure the highest level of safety, quality and service excellence for employees and customers. Identify and engage talent and develop high-end cleaning teams. Ensure both existing and new business are maintained with the highest specifications and demands. Work closely with Facility Management and internal staff to carry out daily operation demands. Essential Duties and Responsibilities Project Managers report to the Director of Operations. In the absence of the Director of Operations, District Managers will report to the Vice President LABOR - Each of your accounts is allocated a fixed number of hours. It is your job to ensure that the work is completed without exceeding those hours. MATERIALS AND EQUIPMENT - You are to ensure your accounts have the materials and equipment required for your employees to perform their tasks completely, with high quality. PLANNING: Assign duties and follow up. Perform Inspections, Corrections and Follow up. Holidays and Days Off. Training. Materials Control. Payroll hours Control. Work Orders. Supply Purchase Order Processing. RECRUITMENT: Planning to ensure that as far as possible, vacancies are foreseen in time to fill them and to make every possible endeavor to employ suitable people to join. ORGANIZATION: Assist your cleaners in keeping their assigned areas clean and organized. EMPLOYEE RELATIONS: Responsible for ensuring that the relationships within your yourself, and your employees, are maintained at the highest level. Experience with Unionized staffing a must Knowledge and Skill Requirements Bilingual English/Spanish a PLUS Minimum of Five (5) years managing janitorial operation Flexibility with hours and schedule Technical knowledge of all aspects of janitorial service delivery Proficiency in Microsoft Suite Compensation Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V

Join us in shaping the future of Banking Operations… Are you currently a leader in a deposit operations role in financial services or banking looking to bring your experience and expertise to truly shape how our Credit Union runs? If so, consider applying for our newly created role. As the Manager of Banking Operations & Administration, you'll have the opportunity to sit at the center of operational strategy and strengthen core processes, improve workflows, and ensure the systems and teams behind the scenes operate seamlessly to support both branch and digital banking. This is an ideal next step for a deposit operations leader who thrives on problem-solving, process optimization, and continuous improvement. You'll lead and develop a high-performing team, partner across departments, manage vendor relationships, and drive efficiencies that make banking easier for employees and members alike. Your deep understanding of financial institution operations will directly influence how we scale, modernize, and deliver exceptional service every day. Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: * Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. * Excellence: We strive to provide our members with the best possible service. * Teamwork: We believe that we can achieve more together than we can alone. * Respect: We treat each other with dignity and respect. * Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. POSITION PURPOSE The Manager of Banking Operations and Administration is responsible for leading a high-performing team dedicated to the efficient delivery of operational support and administrative excellence across the credit union. This role provides strategic oversight of Retail Banking operations and serves as a key advocate for process improvement and operational innovation throughout the organization. By maintaining a deep understanding of industry trends, regulatory requirements, and emerging technologies, the Manager ensures the continued evolution of the credit union's operational framework. The position oversees products and vendor relationships for deposit operations, online banking, mobile banking, ATM services, and card services, ensuring optimal functionality and member satisfaction. In addition, this role supports cross-departmental collaboration, advises on strategic operational initiatives, and leads projects that advance the efficiency, compliance, and overall member experience of the credit union. What's in it for you? Salary: $73,000 - $91,000 per year (depending on experience) Benefits: * Incentives and Merit Increases * Paid Time Off & Paid Federal Holidays * Medical, Dental, Vision & Life Insurance * Employee Assistance Program * Flexible Spending Accounts/HSA * 401(k) with Employer Match * Educational Assistance * Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide strategic and operational leadership to the Banking Operations and Administration team, ensuring full utilization of credit union systems and a strong working knowledge of all supporting technologies. 2. Oversee daily balancing and reconciliation of ATM and debit card dispute general ledgers. 3. Oversee collaboration with the Application Administrator to ensure successful delivery of core and digital banking upgrades, including vendor coordination, change management, and cross-functional user acceptance testing. 4. Partner closely with the Training Department to identify knowledge gaps through departmental interactions and support ongoing staff development initiatives that enhance organizational expertise. 5. Manage workflows for all departmental functions, including those within the core and ancillary application environments. 6. Build and maintain strong relationships with internal stakeholders and external vendors to optimize the performance and support of technology systems serving members. 7. Continuously assess and enhance departmental processes to improve efficiency, accuracy, and member service delivery. 8. Provide leadership in the development, implementation, and ongoing refinement of departmental policies and procedures to ensure consistency, compliance, and operational excellence. 9. Contribute to the development and implementation of credit union-wide goals and strategic objectives. 10. Foster a culture of open communication and engagement by ensuring team members are informed, aligned, and motivated around organizational priorities. 11. Serve as the primary resource for resolving complex member issues, ensuring timely, accurate, and empathetic resolution that strengthens member trust and satisfaction. 12. Monitor card portfolio performance, including usage and growth, in collaboration with Retail Banking and Product Development, and report portfolio results to senior leadership. 13. Lead departmental initiatives and manage related resources, ensuring project completion within established timelines and budgets. 14. Recruit, develop, evaluate, and lead direct reports, ensuring the cultivation of a knowledgeable, empowered, and high-performing team. 15. Conduct regular performance reviews, providing coaching and feedback aligned with professional development and organizational objectives. 16. Allocate resources effectively to meet operational and member service demands. 17. Encourage team-driven innovation by soliciting, evaluating, and implementing process, and efficiency enhancements. 18. Ensure compliance and timely administration of IRA accounts, abandoned property, and IRS submissions. 19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, IRA servicing, and account document retention. 20. Maintain compliance with all federal and state regulations, credit union policies, and applicable governing standards. 21. Promote credit union products and services where appropriate, supporting overall member engagement and growth. 22. Demonstrate and model behaviors aligned with the organization's Core Competencies. 23. Perform other related duties and responsibilities as assigned. Requirements Required Knowledge: Thorough knowledge of banking and regulation principles. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Working knowledge of end to end payment workflows (ACH, wires, debit/ATM real time payments, and Faster Payments) Education/Certification: Bachelor's degree in Business preferred plus three to five years experience of deposit operations management within a financial operations department with a credit union or bank; or a comparable combination of education and experience in a financial services role. Experience Required: Intermediate to advanced level Microsoft Excel/Word Experience coordinating technology initiatives across digital and core banking systems, including UAT planning, release validation, and stakeholder engagement. Experience with COCC operating system preferred not required Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent project management, leadership, written and verbal communication and analytical skills. Salary Description $73,000 - $91,000 per year depending on experience

Experience Experienced Area Operations Business Cohen Veterans Network, Inc. Status Full Time - Exempt Job Grade 10 A Career with Cohen Veterans Network, Inc At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation). What you'll do We are looking to add a Vice President, Operations for Asia to our team. Under the direction of the Chief Operating Officer, you are responsible for providing operational oversight for all Asia Clinics Overseas. You will serve as the primary conduit of the Cohen Veterans Network mission, policies, and communications to the clinics and be a member of the CVN Senior Leadership Team. This position will be located in Asia. Specifically, you will: Be responsible for attainment of all CVN KPIs overseas - access, clinical outcomes, cost, performance Be responsible for ensuring that all clinics consistently adhere to compliance, risk, and security standards Regularly attend (virtually) Senior Leadership meeting Supervise all Clinic Directors within the assigned region and provide additional supervision to clinical staff, as needed Oversee Clinic Directors' execution of clinical operations and performance (e.g., clinical care, staffing, training, measurement and evaluation, productivity and continuous quality improvement efforts) and provide direct quality control guidance, as needed Step in as interim Clinic Director if needed during turnover Provide overall administrative supervision for the Asia Clinics - i.e., budgetary oversight, licensure requirements, cross-clinic integration, Clinic Directors management, personnel issues, outreach and communications Routinely visit each Cohen Clinic for in-person evaluation and oversight of operations, ensuring standardization across clinics Establish and maintain effective working relationships with AAFES, DOD, and TRICARE leadership locally Ensure the adoption of and adherence to the Cohen Clinic Model (e.g., evidence-based practices, measurement-based care, collaborative documentation, and other identified best clinical practices) Ensure each clinic's staff actively communicate with the Cohen Veterans Network Central Office, participate in CVN meetings/events/activities, and contribute to the overall Through leadership, develop and foster a culture of collaboration, peer consultation, and commitment to ongoing education and professional improvement with each Clinic Director and their staff Conduct outreach activities on behalf of the Cohen Clinics (to include education and awareness campaigns on and off base; routine touchpoints with base and AAFES leadership, relationship-building with community stakeholders, etc.) Host VIP visitors at Clinics for clinic tours and education sessions Represent the Clinics by participating in media opportunities and interviews Interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve clinic related issues; remember various rules; and explain and interpret policy on a continuous basis What's required Active U.S. clinical license in Psychology, Social Work or Marriage and Family Therapy strongly preferred Master's in Health Administration, Psychology, Social Work or Nursing, Doctoral Degree in Psychology (PhD, PsyD, EdD), or related degree strongly preferred 10+ years' experience in behavioral healthcare 7+ years' leading, managing, and/or supervising in a behavioral health clinical setting Demonstrated leadership capacity and ability to foster teamwork and a supportive flexible environment Business and leadership mindset Experience across a range of modalities beyond individual adult treatment to include child, couples, and family treatment is preferred Experience working with a military or veteran population to include cultural competence Ability to read and interpret data and plan and implement appropriate action in response to data Ability to travel regularly Demonstrated skill in supervision of subordinate staff and trainees Experience speaking and engaging in small and large professional settings Experience training and developing staff Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Strong consultative abilities, conflict-resolution skills, and leadership abilities We take care of our people We offer a competitive benefits package that supports the health, well-being, and professional growth of our employees, along with opportunities for development, inclusion, and performance-based rewards. The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect. The annual base salary range for this role is $145,000 - $171,000 (USD), which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. This position requires limited access to Protected Health Information (PHI) to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. As our Customer Operations Systems Manager, you will own the end-to-end configuration, optimization, and ongoing management of Gainsight CS, Gainsight PX, and Pendo. You will be the expert for these tools and collaborate cross-functionally with Customer Success, Customer Experience, Product, Marketing, RevOps, and IT to translate customer and digital engagement strategies into actionable workflows, dashboards, and automated programs. In this role, you will ensure these systems are fully leveraged to support team objectives and drive efficiency, while continuously identifying opportunities to improve adoption and integration across the customer operations ecosystem. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties Platform Configuration & Administration (CS + PX + Pendo) Configure and maintain Gainsight CS: dashboards, reports, health scoring, CTAs, playbooks, and end-to-end workflows. Administer Gainsight PX and/or Pendo: set up user tracking, page tagging, event segmentation, digital engagements (in-app messages, walkthroughs), build analytics framework, standardize tagging and guides and establish governance for scalable management. Implement system integrations (e.g., Salesforce, marketing automation, BI tools) to ensure clean, real-time data flows and automation. Strategy, Metrics & Insights Partner with Customer Success, Customer Experience, Product, and Marketing teams to define and translate business outcomes into system requirements, user journeys, and automations. Develop, maintain, and monitor customer health scorecards, adoption metrics, product engagement funnels, NPS or NRR indicators, and dashboards. Process Ownership & Automation Design business workflows and automation rules: triage triggers, CTAs, and playbooks to drive proactive customer engagement and product adoption. Support digital engagement programs for end-users at scale (e.g., in-app messaging, training nudges, onboarding guides). User Enablement & Support Provide training, documentation, and best-practice guidance to internal users (CSMs, Customer Communications, Product Managers, Growth, Marketing) to ensure successful adoption. Serve as the daily system support contact: field questions, customize workflows, set permissions, and troubleshoot issues. Performance Monitoring & Continuous Improvement Monitor system health, data integrity, and usage metrics; recommend platform improvements and adopt new features. Maintain deep expertise in Gainsight and Pendo, staying current with product updates and industry trends. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader. Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in customer success, marketing, operations, or related fields. Hands-on experience administering Gainsight CS and Gainsight PX and/or Pendo in a SaaS environment. Strong analytical skills; ability to build reports, dashboards, and automated workflows. Familiarity with CRM systems (Salesforce preferred) and data integration best practices. Excellent communication, project management, and stakeholder collaboration skills. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. Preferred: Gainsight Administrator Certification or Associate Admin level. Experience with marketing automation platforms, BI tools (e.g., Power BI, Tableau), SQL, HTML/CSS for in-app messaging. Experience designing and maintaining cross-platform integrations (e.g., HubSpot ↔ Salesforce, Gainsight ↔ BI tools) Experience providing enablement or training to internal teams on platforms Background in B2B SaaS, customer success operations, or digital customer experience. The base salary range for this US-based, full-time, and exempt position is $110,000-$125,000, not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Our Vision A world where every child with a language-based learning disability is empowered to achieve unlimited success. Objective Serves as the principal support and customer service representative for the Operations Department and oversees building and event operations. Duties and Responsibilities Serve as the first point of contact for inquiries relating to building operations, facility rentals, events, security and food service. Daily oversight of FMX (Events Management & CMMS Software) calendar and facilities service requests. Work in coordination with the Director Physical Plant to ensure proper event staffing, security, and catering needs are met for all events. Act as administrator for facilities: Assign tickets Business: Purchase orders, record retention, scheduling work in the absence of Director of Physical Plant, timekeeping, ordering, invoices, and others as assigned. Staffing for events related overtime Must be present when needed at after-hours school-wide events to oversee maintenance staff including but not limited to Back-to-School Picnic, Homecoming, Graduation, Schwartz Lecture, and various Board of Trustee events. Position may be required to perform duties outside their normal responsibilities as needed and when requested. Scheduling and Events Manage the details of the school's annual master calendar and implement the use of FMX. Lead the Calendar Committee in the scheduling of all practices, rehearsals, meetings, and events for all campus venues and most campus departments in the event management software system. Work closely with the administration team to exercise concentrated vigilance of big-picture vision in scheduling of all reservations. Resolve scheduling conflicts as necessary for events requiring Sr. Leadership attendance. Support the planning and coordination of event logistics for all school events, including set-up, food, technology, maintenance, parking, and security needs. Coordinate all furniture and large-scale facilities rentals needed for events on campus. Ensure proper facilities staffing needs for event setups by overseeing Facilities Staff outlook calendar and Overtime Events schedule. Routinely meet with departments planning large/high-profile events to ensure proper planning. Manage all planning and logistics for annual Graduation ceremony. Food Service Coordinate catering needs with the overall FMX system and reporting process for the school. Work with catering vendor to create menus and standardized service and pricing that is available to standardize and simplify process. Manage contract with kitchen equipment service company. Oversee quality and standards being met with food service provider and catering. Initiate annual renewal of Kosher lunch program offering. Transportation Act as main point of contact for specific parking and general transportation concerns on all three campuses. Oversee all school-owned bus maintenance cycle and registration. Coordinate event-specific parking needs of off-site parking, shuttle service, and valet service. Review and coordinate all school-financed parking passes and tickets. Annual review of MVR form records for insurance and update of driver roster. Security Oversee the management and scheduling of security personnel and 3rd party contract. Address all operational issues with security vendor. Manage security coverage with account manager as needed for call outs. Specific Requirements: Excellent verbal and written communication skills. Ability to speak and understand conversational Spanish required. Strong clerical and organizational skills with a demonstrated initiative to build and implement improvements to office functions. Experience managing event logistics from an operational standpoint (hotel, school, or other event management experience preferred). Innate ability to gather and organize a vast array of information related to the execution of concurrent and varying events. Experience working within a large, complex organization and ability navigate the intricate and constantly evolving moving parts of such an organization. Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Experience with any ticketing or event management system preferred, but is not required. A willingness to learn new software programs applicable to this position as needed. Experience working in a school environment preferred. A bachelor's degree is preferred. Physical/Environmental Requirements: Physical demands include lengthy periods of standing, use of computer and phones, and carrying heavy objects.

Director, Commercial Manufacturing Operations Experience level: Director Experience required: 8 Years Education level: Bachelor's degree Job function: Production Industry: Biotechnology Compensation: $161,000 - $180,000 1 Visa : Only US citizens and Greencard holders OVERVIEW: The Director, Commercial Manufacturing Operations is responsible for managing day-to-day operations of the department to ensure timely delivery of client-sponsored projects. Incumbent is a change agent responsible to interact with clients, provide strong technical leadership and collaborate effectively across groups within the organization. The incumbent is responsible for leading the organization into a data driven, team-oriented culture that embraces continuous improvement and drives quality, supply, and financial performance of the Commercial Operations team. This managerial role provides leadership on the GMP and non-GMP facility environments and contributes to management goals and improvements. RESPONSIBILITIES: Responsible for developing and adhering to Operations resource models, input into the development of prospective / existing client proposals, Manufacturing Service Agreement (MSA) and Scope of Work (SOW). Execute agreements ensuring both client expectations are met and agreed upon for the profitability and success of the project Member of Site Leadership Team. Provide comprehensive formal and informal leadership to promote a positive work environment and communicate overall business expectations Ensures safe, quality, and timely manufacturing of biopharmaceutical products for pre-clinical, clinical, and commercial use Lead all aspects of the Production Planning for the site Ensures that all production operations are controlled and executed within GMP regulatory guidelines Develop and implement facilities policies and practices (SOPs) Deliver departmental goals and objectives based on compliance, milestones, and revenue targets Accountable for the tracking, trending, and improvement of the Operations KPIs, driven by cost-effective and efficient output of client's products Provide strategic direction and set objectives to meet financial and operational requirements that are aligned with Site and Regional targets Work directly with internal and external stakeholders on projects of existing and prospective clients to ensure appropriate capacity, improve quality, adequate sourcing of critical deliverables Work directly with Quality Assurance, Quality Control, MSAT, Project and Account Management and Manufacturing Support groups to ensure smooth tech transfer of client-sponsored projects Quality Mindset: Works with Quality organization to set the standard for a quality mindset within the Operations organization. Ensures accountability to the quality culture fostered at the site Ensure all processes and procedures related to Operations are in full accordance with GxP, CFR, site quality systems, company policies and promote a culture of quality, compliance, and excellence Set expectations for operation excellence and Right First Time (RFT) execution Ensure staff is trained and qualified in GxP regulations and all SOPs related to performance of duties through training programs; create and monitor training curricula Represent Operations during audits and visits. Ensures Operations area is kept in a cGMP state through coordination of preventive maintenance and cleaning activities with the Facilities department Leadership Excellence Provides leadership to direct reports and Commercial Operations team by performing the following: leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best Drive education and execution of company mission and vision within the Operations Lead by example and emulate the company's core leadership values Lead a High-Performance Team culture within the Operations Leadership team. Ensure staff has the proper training, skill set, and personal development opportunities to assure their ability to carry out assigned tasks in compliance with Minaris procedures and policy as well as local, federal, and global regulations and industry standards. Lead a learning environment whereby team members are enabled to increase their skills and contributions to the Operations KPIs. Collaborate within the organization to manage the interface between cross-functional teams to align the functional strategy with the site and regional goals Provide comprehensive formal and informal leadership to promote a positive work environment and communicate overall business expectations Provide direction and leadership for change management initiatives Enable teams through mentoring and coaching Financial Stewardship Responsible for achieving of financial goals for the site/facility Recommends and manage capital requirements to maximize financial returns Actively involved with Sales and Account Management teams Responsible for productivity and staffing that is appropriate to achieve regional/site/facility fiscal g goals Monitor compliance to project budgets Maintain and support client satisfaction at a level that ensures account retention Develop a mechanism to capture and track benefits/savings associated with operational improvement initiatives Monitor business and project activity to assure organizational improvement efficiency gains and cost savings Identify areas of fiscal waste; develop mitigation strategies QUALIFICATIONS: Bachelor's degree or higher in relevant life science discipline 8-10+ years' direct experience working in a GMP regulated facility in the pharmaceutical or biotech commercial manufacturing environment is a must 2+ years' experience working in cell processing, cell culture, cell analytics, and related GMP technologies, preferably for the manufacture of cell therapy products; Hands on experience with autologous and/or allogeneic cell therapy manufacturing processes is preferred Significant knowledge and understanding of CDMO operations and ability to work effectively and collaboratively with our partners Experience in strategic planning, process improvement, project execution, and data/business analytics Ability to provide technical solutions to a variety of technical challenges of low complexity scope and the ability to suggest improvements and adaptations to methodologies, processes, and products Detailed knowledge of manufacturing technology, industry trends and requirements associated with the introduction of new equipment, systems, and processes into a manufacturing setting Excellent oral and written communication skills including proven track record in meeting facilitation, training and presentation Demonstrated success initiating change and influencing at all levels Comprehensive understanding and extensive practical experience with GMP quality systems and procedures Ability to adapt and evolve quickly in an ever changing and dynamic environment Self-motivated and able to collaborate well cross-functionally with other department managers and personnel Self-awareness, integrity, authenticity, and a growth mindset; Willingness to accept temporary responsibilities and assignments outside of this job description Competencies/Candidate Profile The ideal candidate is seasoned and well versed in GMP facility operations management within the biotech or pharmaceutical industries Collaborates with other team members and demonstrates outstanding interpersonal skills; Ability to effectively interface with peer groups in the site and work collaboratively to achieve site goals An innovative, motivated, and independent leader with proven ability to work cross-functionally and drive accountability, proactive problem-solving skills Demonstrated ability to work creatively and effectively in a fast-paced CDMO environment Demonstrated leadership abilities, and the ability to work in a matrixed and collaborative environment; Ability to lead through influence Strong business acumen to handle internal and external stakeholders Ability to think strategically and act tactically (detail-oriented) Strong interpersonal, communication, and analytical skills, capable of producing executive-ready presentations with little guidance Comfortable translating ambiguous direction and high-level goals into actionable projects/initiatives Bias for action and solutions; Ability to partner with leadership, managers, and process owners to execute on cross-functional goals Recognized skills for ability to develop efficient operations with robust processes and implementation of operational KPIs focused on Right First Time and On-time delivery. Strong attention to detail while having the ability to work simultaneously on multiple priorities Demonstrated customer (internal and external) interaction skills Excellent skills using Microsoft Office Suite Supervisory Responsibility: Manufacturing Managers Supervisors Manufacturing Associates/Leads Aseptic Sanitizers Minimum Required Training: N/A Working Environment: Must have the ability to work in a team-oriented environment and with clients May be exposed to infectious diseases transmittable through human blood, tissues, or bodily fluids Ability to be comfortable in a clean room environment Must utilize proper personal protective equipment (PPE) Must be able to handle the standard/moderate noise of the manufacturing facility Some extended hours as required to meet deadlines and other team commitments Must be able to work during the weekend, holidays and as required by the company May be required to travel to other sites Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Occasionally personal protective equipment may be required including lab coat, latex gloves, safety glasses and/or respirator. Direct reports: Operations Managers Manufacturing Associates Lead Manufacturing Associates Aseptic Sanitizers Schedule: M-F, Day Shift

Job DescriptionAssociate Director, Manufacturing OperationsAllendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices industries in New Jersey. The Associate Director, Manufacturing Operations is responsible for efficient utilization of Operations resources to meet customer demand. This role will be responsible for maintaining and overseeing the site Operations scheduling and training capacities for a time period looking ahead to the next 3-6 months. The Associate Director, Manufacturing Operations will understand upcoming needs and constraints and help drive strategy accordingly. This includes the management of all Operations scheduling, training and compliance resources. The Associate Director, Manufacturing Operations is also responsible for assessing the needs of the company to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible. This role will also drive individual and team development to ensure a prepared and empowered workforce to become the provider of choice for the industry. Meeting client process demands through planning, scheduling, manufacture and delivery of clinical cell therapy products according to established procedures, regulations and contracts Looking out 3-6 months to ensure capacity and availability of resources (room/equipment/staff) to perform clinical manufacture for processing needs Manages all training and compliance activities in the Operations organization Responsible for creating, enforcing and measuring Operator training schedules in order to ensure that all production schedules can be carried out Creates and maintains a process to ensure that personnel schedules are being accurately and fairly assigned to all Associates Supporting and driving special long-term projects and identified and assigned by the PPU Head Responsible for creating maintaining and communicating all Operations based KPI's Ensuring department staff compliance with corporate and site-specific HR policies, safety, and business policies and practices Approving job specific curriculum for the training and professional development of department staff Responsible for streamlining the batch record review process Responsible to understand the profit and loss for the PPU's as well as all related documentation, and how these items impact Operations Driving continuous improvement Liaison with support groups for short- and medium-term needs - Supply Chain, Training, Quality Systems, Quality Assurance, Quality Control, and others Set team expectations and goals and assists in delivering the business direction for the PPU Aligning departmental goals, processes and resource allocation with the organizational strategy Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Direct reports: Associate Manager Training, Associate Manager, Compliance, Scheduling Associate, Quality Engineer Associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. REQUIREMENTS Bachelor's degree (i.e. Biology, Biotechnology, Bioengineering, Chemical Engineering). 5-10 years of cGMP environment, aseptic processing, mammalian cell culture, monoclonal antibody, cell processing, cryopreservation or similar experience. 5-10 years of leadership experience or equivalent combination of experience. Deep Understanding of cGMP and cGLP Working knowledge of financial operations and budget development Relevant IT skills (able to work with Microsoft Office and corporate scheduling system) Competencies/Candidate Profile Strong collaborative and influencing skills and ability to work well in a cross-functional, matrixed environment Flexible and able to adapt to company growth and evolving responsibilities Accountability, integrity, and strong dedication to regulatory compliance Strong business and personnel management acumen Strong emotional intelligence Ability to think strategically and tactically (detail-oriented) Strong analytical and problem-solving skills Strong written and verbal communication skills Drive to create and maintain order in a fluid, technically complex environment Continuous improvement mindset Ability to multi-task is essential Must have the ability to work in a team-oriented environment and with clients Must utilize proper personal protective equipment (PPE) when handling all human specimens, gases, corrosive chemicals, and liquid nitrogen. Environment requires gowning, hair net, safety glasses, gloves, and foot coverings.Must be capable of moving, sitting, stretching, stooping, using hands and fingers, reaching with hands and arms, talking and exchanging information, and vision sufficient to read materials.Duties, responsibilities, and activities may change at any time with or without notice

Our client, a leading flexible poly packaging manufacturing company is seeking a diligent and detail-oriented Manufacturing Operations Director with extensive experience in overseeing the production processes and managing teams. The ideal candidate will be responsible for ensuring efficient operations within the manufacturing plant, overseeing team performance, optimizing production processes, and ensuring adherence to quality control standards. Responsibilities: Manage and lead a team of production staff, including hiring, training, and performance management to ensure a cohesive and efficient workforce. Develop and implement streamlined processes and procedures to optimize production efficiency and minimize downtime. Coordinate production schedules, ensuring timely delivery of products while maximizing resource utilization. Ensure compliance with all safety regulations, company policies, and industry standards to maintain a safe and productive work environment. Plan and schedule production activities to meet customer demands and delivery deadlines. Monitor and maintain machinery and equipment to minimize downtime and ensure optimal performance. Implement quality control measures to uphold product quality standards and meet customer expectations. Identify opportunities for process improvements and implement solutions to enhance productivity and efficiency. Qualifications: 8+ years of experience in a flexible poly manufacturing environment, with at least 5 years in a managerial or supervisory role. Strong leadership skills with the ability to motivate and inspire teams to achieve goals. Excellent organizational and problem-solving abilities to effectively manage production processes and resolve issues as they arise. Proficiency in production scheduling software and other relevant tools. In-depth knowledge of manufacturing processes and best practices. Solid understanding of safety regulations and compliance requirements. Effective communication skills, both verbal and written, to liaise with cross-functional teams and stakeholders. Location: Teaneck, NJ Salary: $200K

Vice President of Ambulatory Surgery Center Operations - Stamford, Connecticut Job#16756396 Join a dynamic multi-site ASC network as VP of Operations, where you will champion superior patient outcomes, rigorous safety measures, full regulatory adherence, robust financial health, and strong physician alliances. Oversee hands-on facility leadership, elevate quality assurance and certification processes, drive growth via fresh developments and mergers, and foster seamless collaboration across executive teams, governing councils, clinicians, and authorities. Seasoned executive with 10+ years elevating ASC performance, preferably with clinical credentials such as RN Track record directing expansive portfolios, greenfield projects, buyouts, and accreditation triumphs/challenges Comprehensive grasp of AAAHC, Joint Commission, CMS guidelines, state mandates, plus OSHA/NFPA protocols Proficiency in long-term strategy, doctor relations, budgeting forecasts, billing enhancements, and staff cultivation Ready for regular travel, facility audits, and moderate physical tasks like prolonged standing or minor lifting Stamford, Connecticut, delivers sophisticated urban amenities, coastal charm, and a booming healthcare scene near NYC.*********************

We are searching for a Director of Operations (DO) for our practice located in the North East. The Director of Operations focuses on the day-to-day operations of the 24/7 veterinary specialty and emergency hospital, possessing a strong working knowledge of all segments of practice management. The DO is primarily responsible for client experience and clinical operations, and partners with and supports leadership with respect to finance and productivity, procurement, marketing, human resources, facilities, information technology, and law & ethics. The DO serves as the hub of the hospital, supporting leadership in uniting the team in their shared purpose. This role requires the ability to develop and leverage people and processes to maximize productivity while cultivating an employer-of-choice culture and a client, patient and referring community experience consistent with CUVS's Mission, Vision, and Core Values. If you are interested and feel you are a great match, please reach out to Julia at ************ or email her at ***********************. All inquiries confidential.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Job Description Lia Toyota Rockland is seeking experienced Service Manager/Fixed Operations Manager to join our team. If you're looking for a fast-paced, professional, and positive environment that rewards hard working, reliable, and team-oriented individuals, this is the right place for you! COMPENSATION RANGE: $175K-$250K SIGN ON BONUS: N/A REQUIREMENTS: • Prior Service Department management experience required • Excellent customer service skills • Basic computer skills • Positive, friendly attitude, along with a customer service mentality • Enjoy working in a fast paced environment • Team Player • Strong verbal & written communication skills • Must have clean & valid driver's license KEY RESPONSIBILITIES: • Knowledge and experience in daily and monthly sales • Supervise all service employees as well as their performances and payroll • Involved with the employees when it comes to dispatch and training • Control expenses of the service department • Maintain excellent customer relations • Experience in warranty administration • Ability to maintain good relations with factories BENEFITS: • Medical, Dental and Vision • 401K Plan with Employer Match • Paid Time Off • Paid Weekly • An employer funded Life Insurance Plan • Discounts on services and parts • Employee vehicle purchase plans • Company provided uniforms ABOUT US: The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY. The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level. COMMUNITY: We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.

KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark's South Ward as a single class of 80 fifth graders and has since grown to educate over 7,738 students in grades K-12 across 15 schools in Newark and Camden. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals. By 2025, KIPP New Jersey will have fifteen schools in Newark and seven in Camden providing a world-class education to over 11,600 students. To learn more, visit *************** Job Description We anticipate beginning interviews in mid-to-late January 2026 and the full process concluding by March 2026, with July 2026 start dates. Applications received after January will be considered on a rolling, and as-needed basis. Role Overview: The Director of School Operations (DSO) is the leader of operations. The DSO manages and is responsible for all non-instructional systems and staff in the building. The DSO Fellowship prepares operations leaders to step into the Director of School Operations role. In addition to working with a current Director of School Operations, Fellows get support through weekly professional development and support from regional operations leads. The core components of the role(s) are: People Management Manage the school operations staff and all other school support workers on the operations team Implement and execute a performance management system for direct reports Conduct weekly individual meetings and team meetings Provide professional development Finance and Purchasing Support management of the school's budget Oversee purchasing for the school Academic Support Operations Manage the operational logistics of all student test administration and other academic operational systems, in coordination with school leadership and/or teaching staff Student Recruitment / Enrollment Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates Plan events and outreach to families Establish partnerships with local businesses and organizations Technology Oversee day-to-day operations of school-based technology projects by ensuring that school leaders, students, and staff have access to the technology they need Plan any technology-related enhancements or additional purchases for the subsequent school year Facilities Oversee the day-to-day operations of facilities and maintain a beautiful school Vendor Management Procure and manage all vendors needed for the smooth and successful operation of the facility, including contractors, service providers, and maintenance workers Nutrition Program Manage partnership with Food Service Management Company to ensure the meal program meets the school's expectations Compliance Ensure school-wide compliance with health and safety laws Ensure onboarding requirements for new staff members are completed Comply with any city and state education mandates Comply with all federal and state workplace regulations School Operations Ensure the day-to-day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival, dismissal, and attendance Qualifications Must Haves: Proficient in Microsoft Office and Google Suite, specifically Excel / Google Spreadsheets Database management and reporting Strong written and oral communication skills Strong interpersonal skills Strong organization skills and meticulous attention to detail Superb customer service skills and love and support for families and children Demonstrated ability to work with a team on collaborative projects Ability to remain calm and solutions-oriented in high-stress situations Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful Ability to proactively problem solve; anticipate challenges before they occur Ability to identify inefficiencies and generate creative solutions Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity Ability to troubleshoot and manage high-stress situations with a calm and positive demeanor Ability to work evenings and weekends Nice-to-Haves: Bilingual in English and Spanish is a plus Previous experience in a customer service-oriented role Previous experience in an educational or non-profit setting Additional Information Compensation & Benefits KIPP Team & Family offers a market-competitive salary range starting at $97,000 for a DSO Fellow, and $107,000-$117,000 for a DSO and may increase based on experience. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training; and market conditions. In addition to a competitive salary, we a generous benefits package including, but not limited to, the following: Robust benefits that include medical, dental, and vision Optional participation in the KIPP NJ 403b retirement plan, including matching contributions A school-issued laptop Transportation benefits for TEAMmates commuting into Newark from the New York City area Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), allocated sick and personal days, and an extended summer break Up to 12 weeks 100% parental leave for primary caregivers Employer paid life insurance Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose. #LI-NJ

**************************** Overview (Hybird / Remote): The Overtime Athletics Franchise Director is responsible for all duties associated with planning and carrying out After School Programs and Summer/School Break Camps, in addition to serving as on-site coordinator/lead teacher as needed. The Coordinator identifies program leaders and content, hires assistants and volunteers, and coordinates marketing and registration for programs. These programs will be offered school wide, from Early Childhood through Middle School. The Coordinator will organize an outreach and marketing strategy to meet registration goals for each program. The Coordinator embodies a warm and enthusiastic representative and will also coordinate with admissions as necessary to help bridge new families to enroll. Responsibilities: · Plan Out of School Programs based on gaps in programming needs and school breaks · Hire Teachers and Assistants for School Camps with appropriate themes and topics · Gather supplies as needed for each program · Coordinate logistics of venues and sites to be used for programs · Manage on-site logistics of programming such as walk-in registration, payment, safety, human resources, and interaction with parents, oversee all permission forms · Market and outreach both inside and outside of OTA · Develop registration platforms and manage enrollment for each program, communicate with parents as needed · Coordinate and communicate across all pertinent departments · Develop and follow approved budget · Complete yearly review of the business aspects, program and operation of After School Programs and Camp. Revise Handbooks and Policies as needed Qualifications: · Bachelor's Degree in related field · Experience in outreach and marketing · Experience in program development and management · Experience in recordkeeping, and developing and managing budgets · Strong interpersonal, problem-solving, and customer service skills · Excellent verbal and written communication skills · Experience using social media for a variety of tasks · Proficient in Microsoft Office Suite, and design programs such as Canva and Mailchimp · Ability to learn OTA platform, the franchise CRM platform · Strong time-management and multi-tasking skills · Outgoing, self-motivated, flexible, community oriented, and willingness to try new things · Familiarity with Fairfield County Area or a willingness to learn Benefits: • Paid time off • Parental leave • Professional development assistance Ability to commute/relocate: • Fairfield County Area: Reliably to commute a couple times a month to Fairfield County (Days can be flexible), or planning to relocate before starting work Experience: • After School or Camp programming: 1 year (Required) Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year, base salary is one component of the competitive compensation package which also includes a pre-negotiated profit sharing agreement. Benefits: • Paid time off • Parental leave • Professional development assistance Schedule: • 8 hour shift • Monday to Friday