Associate Center Operations Director
Senior operations manager job in Richmond, VA
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Patient Experience: Enhance the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
Slot Utilization: Optimize the utilization of available appointment slots to maximize patient access and operational efficiency.
Slots Quality: Ensure the quality of appointment slots, maintaining a balance between availability and the needs of patients
Available and Accessible: Ensure that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
Disenrollment: Monitor and manage patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
Orphan Patients: Identify and manage orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
Center Culture (Engagement): Cultivate a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
Center Workforce Planning: Develop and execute effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
Onboarding of Line Staff: Oversee the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
Teammate Retention (Turnover): Implement strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Spoken and written fluency in English
This position requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$81,202 - $116,002 Salary
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Regional Director of Operations
Senior operations manager job in Richmond, VA
The Regional Director of Operations role is responsible for providing operational leadership, direction and administration to assigned practices within a geographic territory. The role ensures operational effectiveness and holds P&L responsibility in assigned region.
We are looking for people who are:
Flexible
Committed
Improvement focused
Team focused
Fun
Curious
Relationship focused
Listeners who relate with people
Self-Starters
Eager to learn new skills
Essential Job Functions:
Knowledge of the Orthodontic Industry and practice dynamics
Collaborates with practice leadership to implement top-line growth initiatives, manage expenses, and execute operational plans
Participates in the budget preparation process and implement practice improvements
Oversees local practice administrators and key team members to serve as a valuable resource in developing and executing their practice level goals and support achieving annual budget with long-term success and growth of each practice and the Region
Applies data centric approach using KPI's to understand the business and growth drivers, collaborating with VP of Operations and implements performance improvement goals and initiatives at each practice
Serves as a liaison between VP of Operations and practices to ensure the practice is receiving adequate corporate support for success in each functional area
Develop relationships and lead monthly meetings with key stakeholders in the Region-with a key focus on partner Doctors
Ensures high quality patient care and compliance remain top priorities at each practice; develops and collects data that supports the maintenance of key quality metrics
Willingness to travel 50% of the week to each practice location offering face-to-face support and guidance; seeks to listen and understand practice feedback
Ensures compliance with applicable government laws, rules, regulations and (SOP or Company) policies and procedures
Possess strong management skills with the ability to mentor, coach, and lead team members without a direct reporting relationship
Serves as a cultural leader of excellence in region; monitors and manages team morale
Consults with Human Resources as necessary in employee relations and team member engagement matters
Cross-functional team approach with operations, human resources, finance, and business intelligence
Gathers, analyzes, and presents data with useful metrics to leadership team
Strong management skills with ability to mentor, coach, and lead team members without direct reporting relationship
Helps support office refresh and redesign for improved experiences and workflows
Performs other duties as assigned.
*Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.
Essential Job Skills:
Experience with managing budgets, delivering information from P&L statements delivering strong results within a growth-oriented organization
Effective written, verbal, and electronic communication that is professional in both content and delivery
Ability to gain trust and respect of the doctors, teams, and peers
Excellent organizational and multi-tasking skills
Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise
Establishes and maintains strong working relationships with various stakeholder groups
Ability to maintain confidentiality
Computer proficiency in Outlook, Word, Excel, and PowerPoint
Practices shared accountability with other functional areas of the business
Agility by adapting as needed in role to changing priorities
Strong financial aptitude with ability and interest in taking full ownership over the Region's P&L
Ability to work on development plans with admin, treatment coordinator, clinical, practice manager, and Doctor
Minimum Requirements:
Bachelor's Degree in Business, Healthcare Administration, or related field (or equivalent work experience)
5+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, and coaching)
7 years relevant work experience
Flexible schedule
Valid driver's license
Preferred Requirements:
3-5 years of experience in dental industry, preferably orthodontics
Familiarity with orthodontic practice management systems
Benefits:
Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
Robust 401k plan, including a company match up to 4%
Sr Manager AI ML
Senior operations manager job in Richmond, VA
Essential Responsibilities:
Identify new opportunities for ML and AI solutions and build and cultivate relationships with leaders across the organization to foster those partnerships
Influence partners and stakeholders in Data Science and other teams across the organization to prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
Communicate effectively with senior leadership to share progress, raise any roadblocks or impediments to delivery, and also spread awareness of your teams' achievements
Create the strategic roadmap that will guide the direction and goals for the team, both in terms of individual project impacts but also overall standards for machine learning and AI utilization in the organization
Empower your direct reports to lead their teams by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles
Develop people through effective communication and ongoing feedback
Manage the budget of your area including budget planning and estimating costs of future development and tracking spend on an ongoing basis
Create an inclusive and engaging culture for a team of remote and hybrid engineers with varying levels of experience
Work through others to deliver resilient and scalable technology solutions that solve for complex business problems
Help drive the broader understanding of the use of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology
Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be
Quickly learning the CarMax technology standards and norms and ensuring that your teams follow best practices for change management, security, etc.
This role will have on-call expectations to be available for major incidents and issues that affect your team's applications.
Minimum Qualifications:
Bachelor's Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
Optional for sponsorship needs: Master's Degree in Computer Science, Computer Engineering, or relevant technical field
10+ years of software-engineering experience in an enterprise-level environment in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineering
5+ years' experience managing direct reports
5+ years' experience with microservices software architecture
5+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support
5+ years' experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
Demonstrated ability to provide vision for the Cloud Engineering, Software Engineering, and Machine-Learning spaces and inspire teams towards the future
Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence
Proficient in developing in Python
Experience with scripting languages such as shell scripts
Experience in DevOps practices, testing frameworks, and CI/CD
Experience with Model Development and Deployment (MLFlow, Azure ML)
Experience with container orchestration (Kubernetes, Docker)
Experience communicating and working across functions to drive organization-wide solutions
Preferred Qualifications:
Previous experience deploying large-scale applications on Azure
Familiarity with MLOps and industry-standard machine-learning Python libraries
Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
Advanced AI/ML specializations (reinforcement learning, deep learning, NLP)
Proficient in an object-oriented programming language (i.e. C#, Java)
Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations
Software Specific Qualifications:
Experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
Proficiency developing and debugging in Python
Experience with Model Development and Deployment (MLFlow, Azure ML)
Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
Experience with scripting languages such as shell scripts
Experience in DevOps practices, testing frameworks, and CI/CD
Proficiency in version control systems (Git) for AI/ML model versioning
Experience with container orchestration (Kubernetes, Docker)
General Store Manager
Senior operations manager job in Richmond, VA
Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company's sales approach, meeting and exceeding key performance indicators, and ensure that company policies and operating procedures are being meet.
Unlock a $10,000 sign-on bonus! Are you an experienced, high-performing sales professional with a background in furniture retail? We want YOU to join our dynamic team!
What we offer:
Salary, plus weekly, monthly, and annual incentive-based compensation.
Paid Time Off (PTO)
Medical, Dental, Vision benefits
401k -match up to 4%
Retail Store Manager - Famous Accessories Brand
Senior operations manager job in Williamsburg, VA
Retail Store Manager
A famous luxury accessories brand is looking for a Store Manager to join the team! The ideal candidate would be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store.
Responsibilities
Manage daily operations of business and ensure sales goals are met
Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing
Assigns duties to relevant employees
Conduct hiring and onboarding of new employees
Ensure adherence to health and safety regulations
Track and manage inventory at store
Qualifications
3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson
Strong customer service, management and communication skills
Robotics Program Manager (RN) - Main Operating Room (OR)
Senior operations manager job in Richmond, VA
The Program Manager Robotics provides strategic and operational expertise for the hospital's robotic surgical program. This positions ensures, safe, efficient and financially sustainable growth of robotic surgery across the enterprise in multiple specialties. Key metrics would include optimizing utilization, supporting robotic surgeon onboarding and training of operating room staff in the use of the DaVinci Robots. Serves as the liaison between surgeons, OR leadership, Perioperative services, vendors and administration to ensure alignment of clinical excellence, operational efficiency, patient and staff engagement.
Essential Job Statements
Program Oversight and Development-Lead the development, implementation and continuous improvement of the Davinci robotics program. Establish goals for utilization, efficiency and quality outcomes in collaboration with surgical leadership
Staff Support-Coordinate staff onboarding, and training for robotic surgery allowing for the growth of 24/7 access to the robot for all specialties. Provide ongoing education and competency support working with the perioperative education department for all RNs and STs at each VCU location
Operational Efficiency-Monitor case scheduling, block utilization and turnover times
Financial Stewardship-Track instrument usage, disposable spend and recognized savings opportunities. Partner with supply chain and vendor to manage inventory
Data, Quality and Reporting-Maintain Dashboards on utilization, surgeon volumes, and clinical outcomes. Report program metrics to hospital leadership
Strategic Growth-Identify new specialties and work with providers to ensure education and robotic surgery adoption. Support community outreach and marketing in efforts to differentiate program competitively.
Vendor and Technology Management-Serve as the primary contact for Intuitive Surgical. Evaluate new robotic technologies and support integration into practice when onboarded both with surgeons and with staff.
Patient Population: Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years), Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older)
Employment Qualifications
Required Education: Bachelor's degree in nursing
Preferred Education: Master's degree in nursing
Licensing/ Certification
Licensure/Certification Required: Registered Nurse
Licensure/Certification Preferred: N/A
Minimum Qualifications
Years and Type of Required Experience: 3 years progressive experience in robotic surgery, through multiple specialty product lines
Other Knowledge, Skills and Abilities Required: Experience in an academic health center environment
Other Knowledge, Skills and Abilities Preferred: N/A
Working Conditions: May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. * May be exposed to human blood and other potentially infectious materials. * May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Lifting/ Carrying (100+ lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.) Stoop, Kneel, Squat, Balance, Bending. Crawling, Climbing
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Manual dexterity (eye/hand coordination), Maneuver weight of patients, Hear alarms/telephone/tape recorder, Reach above shoulder, Finger Dexterity, Color Vision, Acuity - far, Acuity - near
Hazards: Depth perception, Use of Latex Gloves, Exposure to moving mechanical parts, Exposure to x ray/electromagnetic energy, Exposure to high pitched noises
Mental/Sensory - Emotional
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking,
Emotional: Fast paced environment, Steady Pace, Able to Handle Multiple Priorities, Noisy Environment, Able to Adapt to Frequent Change
Rotating
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Auto-ApplySr. Director - API Operations
Senior operations manager job in Richmond, VA
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Lilly is currently constructing an advanced manufacturing facility for monoclonal antibodies, bioconjugates, and aseptic drug product manufacturing in Goochland County, Virginia. This facility is intended to provide capacity for current and future products. This is a unique opportunity to be a part of the leadership team for the startup of a manufacturing site, and the successful candidate will help to build the organization, the facility and the culture to enable a successful startup into GMP manufacturing operations.
Position Overview
The Senior Director, Operations is responsible for leading manufacturing operations -either monoclonal antibody DS production or ADC / aseptic drug product production -ensuring the organization has the capacity, capability, and leadership to deliver the site's manufacturing plan. This role also integrates cross-functional support teams and fosters a strong safety culture.
As a member of the Lilly Site Lead Team, the Senior Director contributes to strategic direction, organizational development, and cross-functional issue resolution.
During the project delivery and startup phase, the role will focus on:
* Supporting facility delivery and operational readiness.
* Building the manufacturing organization and leadership structure.
* Developing and implementing GMP systems and processes.
* Shaping site culture and ensuring alignment with long-term business goals.
Responsibilities:
Pre-Startup and Startup Phase:
* Lead collaboratively and energetically across all aspects of operational readiness and startup.
* Build an organization with the capability, capacity, and culture to achieve high standards in safety, quality, and operational excellence.
* Develop and implement site systems and processes, drawing on internal expertise and external best practices.
* Embed lean principles and a continuous improvement mindset across operations and support functions.
* Act as the end-user representative during project delivery-providing input on design, commissioning, and startup decisions to ensure alignment with project goals and long-term strategy.
Post Startup:
* Develop and execute strategic and operational plans for Production Operations.
* Contribute to the site's medium- and long-term strategic direction.
* Ensure compliance with all applicable regulatory requirements (e.g., safety, quality/cGMP, environmental, financial, legal, HR).
* Ensure Production Flow and Process Teams meet Lilly's Manufacturing Standards for Operational Excellence.
* Maintain robust control systems to manage operations, identify compliance risks, and escalate issues appropriately.
* Monitor site and business area performance and take corrective action as needed.
* Lead cross-functional teams to implement new product introductions and continuous improvement initiatives.
* Develop future management and technical leaders for site and global roles.
Requirements:
* Bachelor's degree in a relevant discipline
* 10+ years of experience leading operations within the pharmaceutical industry
Additional Preferences:
* Experience in API manufacturing and Process Safety Management preferred.
* Strong knowledge of cGMPs and their application in manufacturing operations.
* Proven ability to build effective relationships across all organizational levels, including close collaboration with the Site Leadership Team.
* Demonstrated success in leading projects from initiation to completion-on time, within budget, and to high performance standards.
* Skilled in developing and managing high-performing, engaged teams with a strong safety and team-oriented culture.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$163,500 - $239,800
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-ApplyVice President of Structural Steel Operations - Richmond, Virginia
Senior operations manager job in Richmond, VA
Vice President of Structural Steel Operations (confidential search) * Plan, direct, and coordinate the operations of the company to maximize production in a cost efficient manner. Responsible for increasing profit margin and minimizing overall business costs through proven leadership and business practices.
* Direct and coordinate activities of businesses or departments concerned with the production, management, pricing, sales, and/or distribution of products.
Review financial statements, sales and production reports to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Manage various departments and staff to establish company goals and identify the resources needed to achieve them. Prepare work schedules and assigning or reassigning job duties.
Establish and implement departmental policies, goals, objectives, and procedures,
Monitor projects and department budgets to ensure costs are within or under constraints.
Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
* Minimum of 15 years of related leadership experience and structural steel fabrication. HS Diploma or Equivalent.
* Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, financial analysis, and evaluation of customer satisfaction. Knowledge of principles and methods for leading organizations to optimal performance; Knowledge of steel related equipment and raw materials along with associated pricing; Thorough knowledge of steel fabrication and erection procedures; Knowledge of economic and accounting principles. Knowledge of construction contracts and general building codes. General knowledge of insurance and bonding procedures. Proven ability to lead and direct a workforce to achieve company goals profitably. Strong critical thinking and effective budgeting skills.
Executive Director, Medical Affairs Strategy Excellence & Operations
Senior operations manager job in Richmond, VA
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Operations Manager - Logistics/Moving
Senior operations manager job in Richmond, VA
Operations Manager Type: Full-Time The Staff Pad has partnered with a leader in the Moving Industry and we are seeking a Operations Manager at the Lynchburg location. The Operations Manager will be a dynamic individual to oversee our operations, offering a role with strategic responsibility and opportunities for professional growth. Be part of our innovative and collaborative workplace, where operational excellence and customer satisfaction are our top priorities.
Responsibilities
Oversee daily operations, ensuring efficient and effective execution of moving and packing services.
Lead, train, and manage operational staff, promoting a culture of excellence and teamwork.
Develop and implement strategies to optimize operational workflows and improve service quality.
Monitor and analyze performance metrics to drive continuous improvement.
Coordinate with various departments to streamline processes and address any operational challenges.
Ensure compliance with company policies, industry regulations, and safety standards.
Manage budgets, financial reporting, and cost-control measures.
Qualifications
Proven experience in a managerial role, preferably within the moving or logistics industry.
Strong leadership and team management skills.
Excellent organizational and problem-solving abilities.
Exceptional communication and interpersonal skills.
Strategic thinker with a track record of successful operational planning and execution.
Ability to thrive in a fast-paced and dynamic environment.
Competitive salary ranging from $60,000 to $80,000, based on experience.
Benefits
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Opportunities for career development and advancement.
Flexible work schedules.
Employee discounts and wellness programs.
Director of Operations
Senior operations manager job in Richmond, VA
Swim Club Management Group has an immediate opening for the full-time position of Director of Operations in Richmond, Virginia.
Based in Richmond, Virginia and surrounding areas (Charlottesville/Fredericksburg).
Full-time, Year-Round Position with Benefits
Serve as point of contact for various Clients.
Serve as the point of contact for all Aquatic/Swimming Pool Managers in your Region.
Assist the Aquatic/Swimming Pool Managers to ensure smooth operation of the facilities during the summer season.
Ensure the safety and well-being of Clients and their members at assigned facilities.
Supervise, direct, and evaluate the work effort and performance of seasonal lifeguards.
Facilitate in-service trainings for all lifeguards under your charge.
Ensure all Client and Company policies are being enforced by the seasonal staff.
Ensure all Local, State, and Federal Regulations are being followed and serve as the point of contact for Local Health Department officials at your assigned client locations.
Ensure that your assigned facilities are being maintained consistent with Company standards and Industry Best Practices throughout the year.
Lead a dedicated team of full-time and seasonal employees in the readying of each Client facilities during the Spring and proper closing of the Client facilities in the Fall.
IDEAL CANDIDATE:
Bachelor's degree required.
Strong oral and written communication skills are required.
Excellent business acumen.
Excellent relationship building skills.
Knowledge of Swimming Pools/Aquatics is preferred.
Enjoys working in a fast-paced atmosphere.
Proficient in Microsoft Office and comfortable with new technology platforms.
ABOUT US:
Founded in 2002, Swim Club Management Group, Inc. has quickly become the market leader for commercial swimming pool management and swimming pool maintenance services in the Carolinas and Virginia. SCMG has branches in Charlotte, Raleigh, and Asheville, NC as well as Richmond, VA. Continued expansion plans will rapidly broaden our reach over the next few years.
SCMG employs nearly 2,000 seasonal lifeguards and over 50 full-time professionals.
Job Type: Full-time
Auto-ApplyDirector - Compliance Operations (Secret Clearance Required)
Senior operations manager job in Richmond, VA
**Country:** United States of America ** Hybrid **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
DoD Clearance: Secret
RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
The following position is to join our **RTX Enterprise Services** team:
**Role Overview**
We are seeking a highly skilled, experienced, innovation-oriented and results-driven Director of Digital Compliance Operations across the organization. This role is critical in ensuring the security, integrity, and resilience of our digital assets and information systems. The Director of CO will be responsible for identifying, assessing, digital controls to support the company's strategic objectives and operational effectiveness through delivery of efficient and effective compliance services.
The role will require a deep understanding of digital controls and the ability to lead through transformation, and successful partnership with key Enterprise functions. This role will evolve and lead a compliance operations program that is continuously monitoring, validating, identifying and correcting controls and compliance gaps, issues and failures.
**The role requires and active Secret Clearance in order to be considered.**
**Responsibilities:**
+ Define and implement a comprehensive digital compliance operations program that aligns with the company's strategic goals and regulatory requirements.
+ Adopt and implement an operational strategy that leverages innovation and incorporates a Unified Controls Framework (UCF) across regulatory requirements to enable a test once use many approach to streamline assessments.
+ Evolve and own compliance services to incl. Authorization Management Board, Controls and Assurance Testing, Information Security Management and Training and actively drive service adoption across all business units
+ Strong understanding of digital controls, risk management frameworks, standards, and best practices (e.g., NIST, CMMC, CIS, SCF, RMF).
+ Mature and continuously improve the Information Risk Assessment and Management Process (IRAMP). RTXs tailored RMF.
+ Define, implement, operate and report on key performance indicators (KPIs) and key risk indicators (KRIs) metrics related to CO.
+ Lead the identification, assessment, prioritization and reporting of digital controls non-compliance risks across the organization
+ Lead and mentor a team of digital controls professionals through transformation, fostering a culture of continuous improvement and innovation while inspiring to embrace RTX's core values
+ Collaborate with cross-functional teams, including IT, cybersecurity, audit, legal, and compliance, to ensure a cohesive approach to internal controls testing and assessment.
+ Partner with other functions to drive the development and implementation of controls to safeguard digital assets and ensure compliance with industry standards and regulations.
+ Serve as a subject matter expert on digital controls, providing guidance and support to business units and stakeholders.
+ Travel 25%.
**Qualifications You Must Have:**
+ A University Degree in Business, Science, Technology, Engineering or Mathematics and a minimum of 14 years of prior relevant experience, or an Advanced Degree in a related field and a minimum of 12 years of relevant experience
+ Minimum of 12 years of experience in digital controls, cybersecurity, capability maturity or a related discipline, with at least 5 years in a leadership role.
+ Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
**Qualifications We Prefer:**
+ Expert knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity (e.g., DFARS, FAR, ITAR, EAR, NIST 800-53, NIST 800-171)
+ Proven track record of successfully managing digital controls programs in large, complex organizations, preferably within the Aerospace and Defense industries.
+ Ability to communicate with all levels of management verbally and written, facilitate effective meetings, build effective working relationships and partnerships, and strong interpersonal skills.
+ Excellent analytical, problem-solving, and decision-making skills.
+ Relevant certifications such as CISSP, CISM, CRISC, or similar are desirable.
+ Highly proficient in Microsoft Office products with experience in preparing presentations and presenting to executive leadership.
+ General knowledge of IT, Artificial Intelligence, and cybersecurity with experience in the following areas: incident response, business continuity/ disaster recovery, vulnerability management, application security, database security, identity & access management, OT security, cloud security, third-party & supply chain risk management
**What We Offer:** Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
**Learn More & Apply Now!**
**Work Location:** Remote
_Please consider the following role type definition as you apply for this role:_
**Remote:** This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.
The salary range for this role is 176,000 USD - 352,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Director of Operations
Senior operations manager job in Richmond, VA
We are seeking a strategic, results-driven Director of Operations to lead and elevate the operations of a fast-growing industrial/manufacturing enterprise. This executive-level role is responsible for overseeing all aspects of plant operations, driving efficiency and productivity, implementing process improvements, managing budgets, and building high-performing teams. The ideal candidate is a hands-on operator with extensive leadership experience in manufacturing or industrial environments and a proven track record of delivering operational excellence. Experience in agriculture-related industries is a plus.
Key Responsibilities
Lead daily operations of the manufacturing facility, ensuring high standards of efficiency, quality, and safety.
Mentor, develop, and inspire operational teams to achieve peak performance.
Oversee budgets, financial performance, and operational metrics to maximize profitability and cost control.
Identify, design, and implement process improvements to support scalability and sustainable growth.
Collaborate with executive leadership to align operations with strategic company objectives.
Ensure compliance with safety, environmental, and regulatory standards.
Establish KPIs and performance metrics to drive accountability and operational excellence.
Support expansion initiatives and new business opportunities as the company grows.
Travel periodically as needed to support operations.
Qualifications
10+ years of progressive experience in manufacturing or industrial operations.
Minimum of 5 years in a leadership role (manager, director, or equivalent).
Strong background in industrial management, engineering, or manufacturing; agriculture-related experience is a plus.
Proven ability to manage budgets, track performance, and implement operational improvements.
Exceptional leadership, communication, and team-building skills.
Bachelor's degree in Engineering, Manufacturing, or a related field preferred (or equivalent experience).
Candidate Profile
Strategic thinker and collaborative leader with excellent organizational skills.
Accountable, results-oriented, and process-driven.
Thrives in entrepreneurial, growth-focused environments.
Committed to developing teams and fostering long-term success.
Why Join Us
Join a rapidly growing company with consistent 20% annual growth.
Make a direct impact on shaping operational strategies and the company's future.
Collaborate closely with ownership in a dynamic, entrepreneurial environment.
Competitive salary with performance-based incentives.
Relocation assistance available.
Director of Operations, Brokerage
Senior operations manager job in Glen Allen, VA
We are seeking a strategic and results-driven Director of Operations, Brokerage to oversee and optimize brokerage operations across multiple markets and corporate offices. This senior leadership role partners closely with the President and Managing Brokers to drive operational excellence, financial performance, and scalable growth across the brokerage platform.
Key Responsibilities
Lead and manage brokerage operations, administrative, research, and marketing teams.
Develop and implement standardized processes, procedures, and playbooks across markets.
Partner with leadership on annual business planning, budgeting, forecasting, and expense oversight.
Establish operational KPIs, dashboards, and reporting to support decision-making.
Drive CRM adoption (Salesforce/Apto) and pipeline tracking across brokerage teams.
Oversee facilities management, licensing, compliance, and risk mitigation.
Support business development initiatives, market integrations, and recruiting efforts.
Champion a culture of accountability, operational excellence, and continuous improvement.
Qualifications
Bachelor's degree preferred.
10+ years of operations leadership experience, ideally in commercial real estate or a related industry.
Strong financial acumen with experience managing budgets and P&Ls.
Proven ability to scale operations across multiple locations.
Advanced CRM and Microsoft Office 365 proficiency.
Excellent leadership, communication, and problem-solving skills.
Why Join Us
Senior leadership role with enterprise-level impact
Direct partnership with executive leadership
Opportunity to shape brokerage operations across growing markets
Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer
Project Operations Manager
Senior operations manager job in Richmond, VA
The Virginia Economic Development Partnership (VEDP) is seeking a Project Operations Manager to drive process efficiencies in a dynamic workforce development program. The Project Operations Manager role will have responsibility for a range of functions / activities which are vital to the continuous improvement of the Talent Accelerators' overall operations.
They will actively support the Managing Director, AVP and VP in strategic planning and process improvement initiatives.
They will also provide day-to-day operational oversight to ensure that projects deliverables are met with an emphasis on program data management and opportunity development.
Auto-ApplyGuest Operations Manager of Guest Services and Museum Store
Senior operations manager job in Richmond, VA
Title: Guest Operations Manager of Guest Services and Museum Store
State Role Title: Retail Manager III
Hiring Range: Commensurate with experience
Pay Band: 5
Agency Website: ****************
Recruitment Type: General Public - G
Job Duties
The Science Museum of Virginia is seeking an energetic, people-first professional to lead its Guest Services, Museum Store and Concessions teams. If you are a leader who thrives on creating unforgettable guest experiences, this will be more than just a management role, it's a chance to shape lasting impressions of every individual who walks through our doors.
As the Guest Operations Manager of Guest Services and Museum Store, you'll oversee all aspects of guest-facing operations, from the excitement of ticketing and admissions to the buzz of the Museum Store and the enjoyment of our concessions during events and exhibitions. You'll develop and lead a dedicated team to deliver seamless, engaging, and memorable interactions. Whether it's coordinating special pop-up shops for touring exhibitions or optimizing the membership sales experience, your work will directly impact how guests connect with science, inspiring learning and creativity.
This position will hire and train staff, coordinate schedules and help foster an environment of teamwork and professionalism, ensuring a superior experience for all museum guests. You will be responsible for managing event ticketing, troubleshooting issues, answering phone inquiries, engaging and responding to guest needs, and increasing membership sales. This position is also responsible for coordinating with the foundation membership department and the education department in scheduling groups and staffing public events when on-site sales are needed. The Manager will develop and implement policies in coordination with other departments to ensure an informed and knowledgeable frontline staff with regard to exhibitions, permanent collections and all museum programming and events.
Additional responsibilities include generating sales with a focus on increasing sales on a monthly and annual basis, incentivizing and motivating staff to drive sales, creating a positive shopping experience with guests and assisting in the museum's core values in its role of providing an excellent guest/shopper experience through customer service.
If you're passionate about service, inspiring teams, and want to be at the heart of something meaningful, we'd love to hear from you.
Benefits
The position offers a competitive benefits package including medical, dental, vision, FSA, HRA, HSA, life insurance, 457 and pension plan, short and long-term disability and employee assistance program. The Science Museum has a generous paid time off policy, including vacation leave, four days family & personal leave, eight sick days per year and 13 paid holidays.
Minimum Qualifications
The ideal candidate will possess exceptional leadership skills and sound judgment. They will be a dynamic, thoughtful leader with a passion for exceptional guest experiences and a calm, solutions-oriented mindset. The ideal candidate thrives in a fast-paced, ever-changing environment and brings at least 5 years of leadership or supervisory experience. Must be confident working independently, proactive in identifying and solving problems and comfortable engaging with a diverse public and coaching team members. A strong working knowledge of POS and ticketing systems, business math, and guest service best practices is required. Must be fluent in Google Suite and bring a creative, resourceful approach to problem-solving. Emergency response and current First Aid/CPR certification are required as well as the ability to work a flexible schedule including evenings, weekends and holidays.
Additional Considerations
A comprehensive understanding the Science Museum of Virginia's exhibits, programs, pricing, and events, or a strong understanding of the local community and region is a plus.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The Science Museum of Virginia will accept ONLY online applications for all Science Museum employment opportunities. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (RMS) employment site no later than 11:55 p.m. on the closing date listed. If the position is an open until filled recruitment; the position will remain open for a minimum of 5 workdays or until the position is filled. Each application is reviewed for documentation that shows the applicant meets the minimum and additional qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application; therefore, it is essential to provide detailed information. Submitting an application lacking in detail, may impact your interview eligibility. The RMS website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position. Multiple positions may be filled from this recruitment within 90 days of the closing date. Computers are available for applying for jobs in public libraries and the Virginia Employment Commission offices.
The Science Museum seeks motivated people of all backgrounds. We value diversity of cultures, races and ethnicities, gender expressions, and abilities. Reasonable accommodations are available upon request.
As a V3 (Virginia Values Veterans) employer the Science Museum Welcomes Veterans to apply! We provide hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume.
Selected candidate(s) must successfully pass a criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.
The Science Museum will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Contact Information
Name: Human Resources
Phone: ************
Email: **********
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Easy ApplyDirector Of Mortgage Operations
Senior operations manager job in Richmond, VA
Job Description
Management of a Mortgage Branch is a must in order to be considered for this role.
We're looking for a driven and resourceful Director of Mortgage Operations to lead business operations, optimize team performance, and execute the company vision. The ideal candidate will possess deep expertise in Mortgage Operations, demonstrated leadership skills, and a continuous improvement mindset focused on driving operational excellence and enhancing customer experience.
Compensation & Benefits
Competitive base salary plus per-loan bonuses (for 5-10 loans monthly)
Quarterly performance bonuses tied to metrics and branch success
Comprehensive benefits package (health, 401(k) match)
Compensation:
$80,000 - $100,000
Responsibilities:
Oversee day-to-day operations of the mortgage branch, ensuring efficiency, accuracy, and compliance.
Partner with the Branch Leaders to drive production goals and operational improvements.
Maintain high-quality standards for loan files, disclosures, timelines, and customer experience.
Maintain operational policies, workflows, and best practices.
Analyze performance metrics and provide regular reporting to leadership.
Qualifications:
3 years in mortgage operations (processor, underwriter, closer, or ops leader).
Proven track record of managing teams in a high-volume environment.
Exceptional problem-solving skills and operational insight.
Excellent communication, leadership, and organizational abilities.
About Company
The Cowart Team Home Loans exists to create a better way to buy a home by listening, planning, solving, and winning together. Based in Richmond, VA, we're a local, full-service mortgage team that believes in hands-on guidance, proactive planning, and genuine care for clients and partners.
We're a team of Caring Rebels, creative experts who actually care, always going against the grain to do what's right. We value curiosity, grit, gratitude, and teamwork, rowing with winners who love progress and excellence.
If you're ready to lead with purpose and bring your operational expertise to a high-performing, people-first team, we'd love to hear from you!
Regional Director of Warehouse Operations
Senior operations manager job in Richmond, VA
The Regional Director of Warehouse Operations is responsible for leading and optimizing warehouse operations across multiple facilities within a defined geographic region. This role ensures consistent execution of best practices in receiving, picking, packing, shipping, inventory control, and workforce management. The director will drive operational efficiency, team development, process standardization, and performance metrics while partnering cross-functionally with inventory, sales, and quality teams.
This role does not include responsibilities for logistics/transportation or facilities management.
Key Responsibilities
🔹 Regional Warehouse Leadership
Oversee day-to-day warehouse operations across multiple sites within the region.
Ensure operational consistency by implementing and enforcing standardized processes and procedures across all warehouses.
Provide leadership, coaching, and performance management for warehouse managers and supervisors.
🔹 Inventory Control & Accuracy
Partner with inventory control teams to maintain accurate stock levels.
Ensure proper receiving, put-away, picking, and cycle counting practices.
Monitor and resolve inventory discrepancies.
🔹 Operational Efficiency
Identify and implement process improvements to increase efficiency, accuracy, and throughput.
Track key operational KPIs (e.g., order accuracy, pick rates, labor productivity, shrink).
Lead cross-training and labor optimization initiatives.
🔹 Quality, Safety & Compliance
Ensure compliance with all internal SOPs and relevant regulatory standards.
Partner with Safety and Quality teams to enforce warehouse safety protocols and quality checks.
🔹 Communication & Collaboration
Work closely with cross-functional departments (Inventory Control, Sales, Customer Service) to support fulfillment and service goals.
Serve as the regional point of contact for operational escalations, audits, and continuous improvement initiatives.
Qualifications
Required:
5+ years of warehouse operations experience, including 3+ years in a multi-site or regional leadership role.
Proven ability to lead teams, drive performance, and implement process improvements.
Strong understanding of WMS systems, inventory control principles, and lean practices.
Preferred:
Experience in distribution.
Experience with Eclipse Software.
Familiarity with Six Sigma, Lean, or other continuous improvement methodologies.
Key Competencies
Warehouse Operations Leadership
Inventory & Process Accuracy
Cross-Site Coordination
Team Development & Coaching
KPI Monitoring & Improvement
Communication & Collaboration
Travel Requirements
30-50% regional travel to warehouse locations.
Compensation Details: The expected base salary for this position is starting at $120,000 annually depending on experience.
Why should you join Shepherd Electrical Supply?
At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory.
We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy!
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Auto-ApplyUS Senior Pay & Time Manager
Senior operations manager job in Glen Allen, VA
GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll.
The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement.
This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC.
As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization.
**Job Description**
**Essential Responsibilities:**
+ Ensuring pay is processed on time, accurately and in compliance with government regulations.
+ Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable.
+ Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk.
+ Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance.
+ Drive process improvements and implement strategic initiatives.
+ Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner.
+ Implement standard work for pay & time processes & procedures.
+ Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans.
+ Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes.
+ Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action.
+ Provide insight on team strategy and continuous improvement solutions.
+ Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes.
+ Providing payroll and time & attendance expertise and leadership during M&A activities.
+ Translating strategies into action plans and align team priorities to the business.
+ Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role.
+ Serve as a peer mentor to other team leaders in NAM organization.
**Qualifications/ Requirements:**
+ Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area.
+ Expertise in Workday Payroll, time & attendance systems and integration with payroll processes.
+ Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting.
+ Willing to travel as needed up to 15%.
**Desired Characteristics:**
+ Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification.
+ Strong problem-solving skills to address complex payroll challenges.
+ Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners.
+ Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites.
+ Serve as a role model continuous improvement behaviors needed to encourage and embed change.
+ Strong interpersonal and leadership skills.
+ Strong problem solving and troubleshooting skills; solutions-oriented approach
+ Experience in managing internal & external audits.
+ Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment.
+ Experience with managing people virtually or a geographical dispersed team.
**Pay and Benefits:**
+ The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Manager of Case Management Operations
Senior operations manager job in Richmond, VA
Are you passionate about empowering individuals with disabilities and leading high-performing teams that make a real difference? We are seeking a strategic, compassionate, and highly motivated Manager of Case Management Operations to oversee and elevate case management services across both Human Services and Employee Resources.
In this leadership role, you'll provide vision and direction to two meaningful teams, drive quality outcomes, ensure regulatory excellence, and build collaborative partnerships that move our mission forward. If you're inspired by purpose-filled work and the opportunity to help others thrive, we'd love to talk to you.
Key Responsibilities
In this role, you will lead and develop Case Managers and Intake Coordinators while overseeing case management services for Day Support, Respite, and Summer Camp programs. You will guide case management and training services that support employees with disabilities, including job coaching and life navigation, while also maintaining strong partnerships with community organizations and referral networks. Additionally, you will ensure compliance with DBHDS, DARS, Medicaid Waiver, ACA, AbilityOne, and other regulatory requirements. You will monitor performance measures, oversee caseload management, and foster a collaborative and solutions-focused culture that emphasizes quality outcomes and service excellence.
Knowledge & Experience
The ideal candidate holds a Bachelor's degree in Human Services, Vocational Rehabilitation, or a related field (a Master's degree is preferred) and has at least five years of experience in rehabilitation services, case management, or similar fields, along with five years of supervisory experience. You should possess strong knowledge of disability services, Medicaid Waiver, and AbilityOne regulations, and demonstrate strength in leadership, communication, and organizational skills. Preferred credentials include certifications such as ACRE, CESP, QMHP, or QDDP. Successful candidates must be able to travel to multiple worksites, pass a Federal background check, and obtain access to military bases.
We are SOAR365!
For more than 70 years, we've been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive.
We're proud to be recognized as an Employer of Choice, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.
Our market-competitive total rewards package include:
Merit Increases
Comprehensive health, dental, and vision coverage
12 PAID holidays
Sick and vacation leave
Short and long-term disability benefits
Flexible spending accounts
403(b) with employer match and immediate vesting
Life insurance
Employee development and training programs
Wellness programs
Discounted tuition to South University
EO/AA Veterans/Disabled and other protected categories
Drug-Free Workplace
Reasonable Accommodations
If you need reasonable accommodation when you apply for a position on our website, please contact us at ************** and ask for human resources.
SOAR365 employees benefit from working for a rehabilitative non-profit agency that specializes in providing employment opportunities for people with disabilities.