Senior operations manager jobs in Yakima, WA - 45 jobs
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Senior Operations Manager
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Service Manager
Operations Manager
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Regional Director Of Operations
Seasonal Operations Support
Nutrien Ltd.
Senior operations manager job in Sunnyside, WA
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.
What You'll Do:
$103k-168k yearly est. 23d ago
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Regional Director of Operations
Cascadia Senior Living
Senior operations manager job in Yakima, WA
The Regional Director of Operations (RDO) helps create a joyful and vibrant experience for our residents, families and staff by successfully overseeing the operations of assigned Cascadia communities, ensuring outstanding quality care and regulatory compliance, exceptional service to residents, utilization of retention/recruiting development programs, and financial performance and management.
This position requires availability via phone and frequent travel, visiting communities several times a month (often overnight), and the home office in Yakima, WA at least once per month.
ESSENTIAL JOB FUNCTIONSLeadership & Culture
Help build and sustain a healthy, safe culture grounded in Cascadia's core values and mission.
Create a culture of accountability with executive directors - maintaining frequent, open channels of communication, making goals & expectations clear, and following up in a timely manner when issues arise.
Conduct weekly 1:1 meetings with executive directors
Work with assigned executive directors and CSL leadership to assess, develop, and implement key strategic plans to enhance performance goals.
Provide education as needed to executive directors and other key team members.
Maintain performance standards for executive directors in each assigned community.
Quality & Regulatory Compliance
Ensure the community leadership and staff understand their individual role in creating a joyful customer experience.
Work with assigned executive directors, the VP of clinical, the regional director of nursing, nursing teams, and CSL leadership to ensure that quality resident care is consistently delivered in a safe, interactive, social atmosphere.
Work with clinical and compliance leadership to ensure regulatory and quality standards. Participate in mock surveys as needed.
Ensure that the community has effective customer service programs that include life enrichment, customer satisfaction surveys, fine dining, resident council (when applicable), volunteer program, etc.
Lead or support organizational efforts in a department such as life enrichment, dining, or maintenance.
Ensure the community excels in all regulatory compliance areas.
Financial Performance
Own the financial performance of assigned communities, with clear accountability for achieving approved operating budgets.
Actively coach, teach, and develop executive directors in financial acumen, including income statements, census drivers, labor management, and expense control.
Provide weekly financial and operational performance updates to the COO and ownership, highlighting key metrics, trends, and risks.
Support executive director in providing accurate monthly financial projections.
Monitor each community's budgetary progress.
Administration & Reporting Responsibilities
Uphold company policy & procedures; may assist in reviewing new policies and procedures as requested.
Work in conjunction with Human Resources in community-related hiring, performance evaluations, and performance improvement plans.
Implement recruitment and retention strategies with community leadership to meet staffing needs.
Visit each community once per month at a minimum and complete a regular site visit report.
Report financials and other key metrics to COO on a weekly basis. Attend monthly financial calls with COO & CFO on financial results.
Additional Responsibilities
Fulfill interim executive director role as needed.
Perform other work duties as needed or assigned.
Ensure availability for phone calls should an event/emergency occur.
On-call for weekends on a rotational basis.
EXPERIENCE, QUALIFICATIONS & SKILLS:
Required Qualifications
Minimum of 2+ years' experience in senior living as a regional director or other similar corporate leadership role.
Possess, at minimum, a bachelor's degree in nursing, business, social services, behavioral health or related field.
Servant leadership style modeling superior ethics, working habits and strong relationships among staff, residents and families, as well as the broader community.
Successful experience managing/leading people. Demonstrates an on-going ability to develop and maintain good working relationships.
Exceptional critical thinking and decision-making skills.
Strong knowledge of applicable state regulations.
Exhibit high proficiency with advanced computer skills in Microsoft Office and senior service software systems such as PCC, Yardi, sales & payroll systems, etc.
Must hold and maintain any professional licenses required by applicable state regulations for assigned communities.
Active, valid state driver's license required for site-to-site travel.
Pass a criminal background and fingerprint check.
Maintain CPR and/or First Aid Certification, Food Handlers card as required by State regulation.
Ability to read, write, speak and understand English.
Preferred Qualifications
Clinical experience preferred.
Sales/marketing experience preferred.
Key experience in life enrichment, dining or maintenance preferred.
PHYSICAL DEMANDS:
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand, walk, use hand to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds.
$110k-178k yearly est. 11d ago
Service Manager - Yakima, WA
Bruckner's Truck & Equipment 3.5
Senior operations manager job in Yakima, WA
COMPENSATION
$80,000 - $140,000 per year
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,600 team members. Bruckner's is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers - the backbone of everyday life as we know it.
We contribute to our local communities
We care about our people
OUR CORE VALUES
We act with Honesty and Integrity.
We value our people and communities.
We are customer focused.
We do what it takes.
WHAT WE OFFER
Competitive Compensation Plans
Paid Time Off and Holidays
Excellent health, dental and vision plans
Investments in Training & Development
Generous 401(k) and Profit-Sharing Plan
Tuition Assistance Program
Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner's organization)
Technician Student Loan Reimbursement Program
Disability and Life Insurance
Internal Promotion Opportunities
Flexible Spending Account
Health Club Reimbursement
Family and Team Oriented Environment
Employee Referral Bonus
Engaging and Challenging Assignments
Drug free workplace
JOB SUMMARY
He/she is responsible for the safe, efficient, and profitable operation of the Service Department. Advises and makes recommendations to Management with respect to the best interests of the Service Department and compatible with the overall objectives.
ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES
Develop and follow annual service budget based on labor hours attainable and measurable. Service profit goals compatible with overall dealership financial and operational objectives. Labor sales to be monitored on a monthly basis to assure achievement of goals.
Develop and implement annually a Service marketing and promotion plan in order to generate labor sales.
Provide the leadership role for the justification of, then the recruitment, screening, hiring, training, and development of Service personnel.
Maintains all management reports necessary to audit the performance of the Service Department and individual employees on a monthly basis.
Audits work orders for completeness and accuracy prior to customer billing.
Develop, maintain, and adheres to a priority system for scheduling all Service work, both customer and internal.
Schedules and assigns jobs and work areas to employees according to their skills and knowledge. This will be accomplished in a manner to eliminate time lost between jobs.
Ensures that all required manufacturer warranty, safety, emission, and product improvement programs are complete in a timely manner.
Meets with Sales and Parts Managers monthly to evaluate and maintain inter-departmental relations, to address concerns and integrate plans to maximize dealership performance and attain high levels of customer satisfaction.
Periodically visits primary customers to monitor customer relations for the purpose of evaluating their service needs, problems, and satisfaction with distributorship performance.
Evaluate on a monthly and random basis, the performance of the Service Department and employees, through general observations and use of time management labor reports.
Coordinate Dealership technical programs and service related training sessions.
Ensures that necessary shop tools, and service equipment are available and maintained in good order.
Makes recommendations regarding the purchases of Service vehicles and maintain fleet in a manner to provide a profitable operation.
Performs other duties or functions as so directed by Management in line with the objectives of the Company.
Must help to insure safe working conditions for all employees.
POSITION REQUIREMENTS
High school diploma required, continuing course in Management also required. Minimum four years as a mechanic and at least 2 years as a shop foreman or lead mechanic. Must be able to read and write English. He/ she should be able to read computer generated reports, office reports, invoices, etc. Also will be required to operate computer terminals.
Special Skills:
Must possess and use good interpersonal skills and have the ability to interact well with customers, vendors, and co-workers in a positive and constructive manner. Must also have and maintain a Commercial Drivers License (CDL).
Physical Demands:
Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Want to know more about our family-owned company, Proud that our 1600+ employees view us as the employer of choice! YouTube- Service Department Video YouTube - Come Join The Family -Video YouTube - Since 1932 -Video Don't forget to Like and Subscribe!
Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication
$80k-140k yearly 31d ago
Field Services Manager
Eastern Communications
Senior operations manager job in Yakima, WA
Are you inspired by the idea of supporting our nation's critical infrastructure and securing communications for first responders, utilities, and transportation? Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?
Company OverviewRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” - from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.
RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.
Job SummaryThe Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency.
The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations.
Operating in a hybrid work environment, the Service Manager will primarily be based at the service center to lead daily operations while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.Role Responsibilities:
Lead mentor, and develop a team of field service technicians, fostering strong performance, professional growth, and safety compliance.
Effectively allocate resources to ensure service execution aligns with contractual commitments and customer expectations.
Collaborate with project managers, sales teams, engineers, facilities coordinators, and technicians to align service operations with business objectives, efficiency goals, and customer satisfaction.
Facilitate discussions with customers, vendors, and internal teams to drive solutions and enhance service delivery.
Oversee system configurations, installations, service execution, and contract fulfillment, ensuring compliance with industry standards, customer requirements, and regulatory guidelines.
Leverage technical expertise and strategic guidance to drive sales growth and expand service center opportunities.
Provide high-level technical direction for diagnosing and resolving complex system issues.
Optimize technician scheduling and resource allocation to improve efficiency and minimize service disruptions.
Track and analyze service center performance, technician productivity, and customer satisfaction.
Prepare reports on contract statuses, operational performance, and service challenges for seniormanagement.
Evaluate trends and project outcomes, recommending process improvements.
Maintain accurate documentation of all service activities and customer interactions.
Utilize ERP systems such as NetSuite to track work orders, manage inventory, and analyze service center performance.
Qualifications:
5+ years of experience in service management, field operations, or technical leadership within LMR, RF, telecommunications, or critical communications industries.
Proven ability to lead and develop field service technicians in a fast-paced environment.
Expertise in resource management, scheduling, and service forecasting.
Strong communication and interpersonal skills, with the ability to collaborate effectively with customers, engineers, and internal teams.
Experience with ERP systems such as NetSuite for tracking service operations, work orders, and inventory.
Technical Skills:
Bridges technical expertise with operational leadership, ensuring technicians are equipped, supported, and strategically guided to maintain systems.
High-level understanding of Land Mobile Radio (LMR) systems, or the ability to learn quickly, enabling effective leadership in troubleshooting and issue resolution.
Proficient in diagnosing system challenges, optimizing configurations, and implementing solutions in collaboration with technicians, engineers, and project managers.
Analyzes system test results and technician reports, leveraging team expertise to direct issue resolution and ensure compliance.
Oversees system installations and maintenance, ensuring all work meets all requirements.
Evaluates service quality and performance, working with cross-functional teams to implement corrective actions and optimize configurations.
Managerial Skills:
Proven experience leading and mentoring teams, ensuring strong technical performance and professional development.
Strong decision-making skills, capable of managing multiple projects under tight deadlines.
Experience with workload forecasting, staffing planning, and technician scheduling.
Analytical and problem-solving mindset, using data-driven insights to optimize service operations.
Preferred Skills:
Experience working with Federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management).
Project management experience, with proficiency in tools like MS Project, Smartsheet, or similar platforms.
Familiarity with radio or communications systems, particularly in public safety, utilities, or enterprise environments.
Knowledge of two-way radio systems, modern P25 radio architecture, LAN network infrastructure, and civil processes (including construction, grounding, and electrical systems) as they relate to communications infrastructure.
Benefits We Can Offer You:
Health, dental and vision insurance
401k and company match
Annual Performance Review and Accompanied bonus
Paid holidays, vacation and sick days
Ongoing technical training
Advancement opportunities
Company-provided uniforms and safety equipment
Safe, clean & friendly work environment
If you are a talented and experienced Field Servies Manager with experience in LMR Managment who is looking for a challenging and rewarding opportunity, we encourage you to apply
Posting Date 01/16/2026 823 Zillah West Rd #300, Zillah, Washington, 98953, United States of America As a Healthcare OperationsManager (Facility Administrator) at DaVita, you'll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.
DaVita has an open position for a Healthcare OperationsManager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!
What you can expect as a Healthcare OperationsManager:
* Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.
* Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.
* Available when the clinic is open.
* Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.
* Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.
* Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.
* Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.
* Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards
Now is your time to explore your next journey-at DaVita.
What you can expect:
* Lead a Team that appreciates, supports and relies on each other in a positive environment.
* Performance-based rewards based on stellar individual and team contributions.
What we'll provide:
DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.
Comprehensive benefits:
* DaVita offers a competitive total rewards package to connect teammates to what matters most.
* We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.
* DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace, backup child, elder care, maternity/paternity leave, pet insurance and so much more!
Requirements:
* Associate's degree required; Bachelor's degree in related area strongly preferred
* Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD
* Current license to practice as a Registered Nurse if required by state of employment
* Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)
* Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President
* Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.
* Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
Now is your time to join Team DaVita. Take the first step and apply now.
#LI-BY1
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Salary Range for the role is $80,600 - $127,000 per year.
Facility Administrator I: $81,000 - $101,000 per year.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.
Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ***********************************
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
$81k-101k yearly Auto-Apply 14d ago
Director of Operations - Community Associations
Coraltree Hospitality
Senior operations manager job in Cle Elum, WA
This position's primary responsibilities are administering and managing the operational projects assigned as detailed below and carrying out the directives of the Board as assigned by the CA Director. As part of the administrative team of Suncadia Management Company/Community Associations Management, the position also contributes to the development and implementation of organizational strategies, policies, and best practices. This position will report to the Community Association (CA) and may also have interactions with the Board of Directors; Kittitas Conservation Trust; Kittitas Conservation District; Development and Water Department; contract vendors; and Association property owners as defined by policy and as applicable per project.
Annual Salary Range: $80,200 - $88,400
There's no place like Suncadia.
A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.
Why join our team?
It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There's no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.
Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
Travel is good for the soul: Experience destinations around the country with team member hotel discounts
Growth: Opportunities for internal career growth and expansion
Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old
*Some benefits may vary based on job classification
Responsibilities
• Communication:
o Timely and complete communication of project statuses to CA Director, Community Association Management, and Community Services and other impacted entities.
o Attend regular meetings with Director, annual Association meetings, and board meetings.
o Plan and manage various owner workshops as requested.
• Financial:
o Process Operation's invoices to the correct Association, corporate entity or individual account in a timely manner and track expenses in Operation's spreadsheets.
o Ensure that all contracts, bids and invoices are addressed to the proper entity.
o Assist CA Director in creating annual Associations and Management Company budgets and quarterly reconciliation of expenses.
o Requests for any unbudgeted expense must be accompanied by a reason why it is needed and/or a ROI (Return on Investment) analysis.
o Maintain and update all assets within the Association reserve studies program.
o Annually prepare a preventative maintenance schedule for all Association assets and structures prior to budget preparation. Develop a system to update CA Director of status of this schedule in a timely and proactive manner.
o Hire and oversee contractors for non-contractual services as directed. Obtain bids as necessary or directed.
• Contract Management:
o Prepare Requests for Proposals (RFPs) for all new and renewing operations contracts.
o Review and track existing contracts for compliance with terms, scope and performance.
o Notify and recommend to CA Director of any recommended changes in contracts and upcoming expiry dates.
o Manage and schedule tasks if necessary per contracts
o Coordinate scheduling of road repair, landscaping, and snow removal as specified in contracts.
• Recreation Management:
o Annually prepare a preventative maintenance schedule for all park equipment and structures.
o Prepare and maintain a recreation equipment inventory. Request additions and replacement needs prior to annual budget preparation.
o Ensure that all park equipment and structures are well maintained per PM schedule and Enumerate work order follow up.
o Oversee the Community Services personnel in relation to their park recreation role.
o Develop policies and procedures for park recreation staff. Review with CA Director prior to implementation.
o Coordinate scheduling of park recreation staff with Assistant Director of Operations.
o Oversee Application for recreation area use. Develop and oversee a calendar for park use. Communicate agreement and schedules with park recreation staff and Community Services.
• General OperationsManagement:
o Conduct weekly site tours (with CA Director if possible)
o Maintain Firewise certification and provide information for posting on the Association website.
o Oversee noxious weed management, keeping maps and records updated.
o Schedule and oversee maintenance of Association Assets at a Resort Quality Standard taking great care to allocate expenses according to ownership, which include:
Street Lights
Storm Drainage Systems
Roadways
Signage
Parks
Bicycle Trails
Lakes & Streams
Solid Waste Station including recycling
Managed & natural open space areas
• Organizational Effectiveness:
o Become efficient with the use of the Enumerate Work Order program.
o Contribute to short and long-term organizational planning and strategy as a member of the management team.
o Improve operational systems, processes and policies in support of Association's mission; management reporting, information flow, and organizational planning.
o Play a significant role in long-term planning in support of Board adopted policies.
Qualifications
• Excellent computer skills and proficient in Excel, Word, Outlook
• Excellent communication skills both verbal and written.
• Knowledge of contract management and knowledge and experience in organizational effectiveness and operationsmanagement, implementing best practices.
• Demonstrated leadership and vision in managing personnel and major projects or initiatives.
• Excellent interpersonal skills, a collaborative management style, and commitment to get the job done.
• A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Knowledge of community association management and willingness to obtain community association management certification.
• Excel at operating in a fast pace, community environment, multi-tasking with all associations and departments within the community and outside agencies.
• Ability to delegate responsibilities effectively.
#SuncadiaResort
$80.2k-88.4k yearly Auto-Apply 59d ago
Director of Operations
Akash Dba Carl's Washington Field/Ops
Senior operations manager job in Sunnyside, WA
Akash Management, LLCPosition: Director of Operations- Carl's Jr. WA Akash Management, LLC is a restaurant leading company while doing business as Carl's Jr. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform several different tasks every day, and this posting does not list all of the essential functions of the job.ESSENTIAL FUNCTIONS• 100% field position with all locations in the state of Washington. • Responsible for the day-to-day operations of all unit operations including premium, concessions, and catering.• Work closely with Executive Team for cost analysis and pricing for all locations.• Hire, train, and develop leadership teams for all locations.• Develop and implement efficient routines to achieve standards set by the company.• Implement customer service program to ensure excellent customer service.• Refine, innovate, and elevate current operations to increase sales and improve guest satisfaction.• Ensure budget controls as it pertains to labor and operating supplies, work within budgeted guidelines.• Maintain and implement all POS procedures and policies.• Develop annual operational budgets.• Other duties as assigned.• Ability to work long hours as business dictates and requires.• Familiarization with unit financials.RequirementsTo perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.• The ideal candidate will have a bachelor's degree and a minimum of 5 years' management experience in the fast food casual industry. • Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline oriented environment.• Strong commitment to delivering an elevated level of customer and client service with demonstrated initiative, leadership, and management skills.• Customer service oriented with the ability to interact with all levels of management.• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.• Must be able to work in a team environment.• Knowledge of accounting policy and procedures and POS Systems required.• Proficiency in Microsoft Word, Excel, and PowerPoint.
BenefitsMedical 90% cost covered by employer. VisionDentalHealth Reimbursement Account 401k And more…
$88k-157k yearly est. 23d ago
Store Manager - Valley Mall
Children's Place 4.4
Senior operations manager job in Union Gap, WA
The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. This position will have full accountability for the key financial results of the store and will be responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies.
Responsibilities:
Key Accountabilities:
* Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions
* Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan
* Create and maintain a diverse, high-performing team through consistent selection, development, and motivation
* Effectively communicate goals and monitor the progress of team members against key business metrics
* Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals
* Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance
* Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor
* Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
* Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
* Represent the company in a professional and positive manner
* Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll
* Train associates and monitor compliance to all company standard operating procedures (SOPs)
* Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members
* Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program
* Manage company standards of merchandise presentation, signage and display
* Protect company assets by ensuring adherence to all Loss Prevention procedures
Education and Experience:
* High school diploma or equivalent; Bachelor's degree preferred
* 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity
Skills and Behaviors:
* Excellent customer engagement, talent development, visual presentation, and operational skills
* Must have a strategic mindset
* Proven track record of selecting high-performing talent
* Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts
* Ability to inspire and motivate store team
* Must be able to understand and interpret moderately complex financial reports
* Broad knowledge of retail landscape
* Must be able to plan and execute strategies
* Must be adaptable and flexible to changing prioritize
* Excellent time management, planning, and organization skills
* Must be fiscally responsible
* Proficient in Microsoft Office
* Ability to adapt to and learn internal applications
* Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs
* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
Hourly/Salary
$80,168.40 - $90,000.00 Salary
o Newly hired Full Time Store Leads are eligible for Paid Time Off accrued at 10 hours per month. The Company Holiday schedule for full-time store Associates consists of seven (7) observed holidays.
The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
$80.2k-90k yearly Auto-Apply 25d ago
Sr General Manager
Southwest Foodservice Excellence, LLC 4.4
Senior operations manager job in Mabton, WA
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, cost management, employee retention, customer service, food quality, cleanliness and sanitation and district client satisfaction.
Responsibilities :
Manages salaried managers and hourly associates in the Food Service Department.
Oversees the overall management, direct client interface, direction and quality of the account.
The ability and dedication to train the Assistant Food Service Director to ultimately take on newly awarded contracts or other current business Leads program innovation efforts to ensure academic success through feeding more students.
Establishes and maintains excellent relationships with District Administrative staff and Board of Trustees. Hiring, training and development of staff. Plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems.
Prepares district annual budget and manages labor, food costs and other elements to deliver to targets.
On time completion of required daily/weekly/monthly reports such as inventory, production records, payroll/timekeeping, etc.
Oversees and participates in the preparation and service of food and beverage items in adherence to SFE food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control.
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with SFE and the district's policies and procedures.
Fill in where needed to ensure customer service standards and efficient operations
Develop, plan and carry out SFE marketing and promotional activities.
Other duties, as assigned.
Qualifications :
Bachelor's Degree with an academic major in areas including food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.
Minimum of 8-10 years in the Food Service industry. With 6-8 years' experience as a Food Service Director in the K-12 market.
Strong knowledge of food and catering trends with a focus on K12, quality, production, sanitation, food cost controls, and presentation
Previous P&L accountability; cost management and growth aspects
Strong leadership, staff management, coaching and supervisory skills
Strong communication; written and verbal skills and presentation abilities
Ability to engage and communicate on multiple levels including management, client, customer and associate levels
Excellent financial, budgetary, accounting and computational skills
Proficient computer skills such as Microsoft Office programs (Outlook, Excel, Word, PowerPoint), POS systems and internet
ServSafe certification
Must pass a background check
Must maintain a valid driver's license and current auto insurance
We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.
$61k-108k yearly est. Auto-Apply 7d ago
Sr General Manager
Sfe, LLC
Senior operations manager job in Mabton, WA
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, cost management, employee retention, customer service, food quality, cleanliness and sanitation and district client satisfaction.
Responsibilities :
Manages salaried managers and hourly associates in the Food Service Department.
Oversees the overall management, direct client interface, direction and quality of the account.
The ability and dedication to train the Assistant Food Service Director to ultimately take on newly awarded contracts or other current business Leads program innovation efforts to ensure academic success through feeding more students.
Establishes and maintains excellent relationships with District Administrative staff and Board of Trustees. Hiring, training and development of staff. Plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems.
Prepares district annual budget and manages labor, food costs and other elements to deliver to targets.
On time completion of required daily/weekly/monthly reports such as inventory, production records, payroll/timekeeping, etc.
Oversees and participates in the preparation and service of food and beverage items in adherence to SFE food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control.
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with SFE and the district's policies and procedures.
Fill in where needed to ensure customer service standards and efficient operations
Develop, plan and carry out SFE marketing and promotional activities.
Other duties, as assigned.
Qualifications :
Bachelor's Degree with an academic major in areas including food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.
Minimum of 8-10 years in the Food Service industry. With 6-8 years' experience as a Food Service Director in the K-12 market.
Strong knowledge of food and catering trends with a focus on K12, quality, production, sanitation, food cost controls, and presentation
Previous P&L accountability; cost management and growth aspects
Strong leadership, staff management, coaching and supervisory skills
Strong communication; written and verbal skills and presentation abilities
Ability to engage and communicate on multiple levels including management, client, customer and associate levels
Excellent financial, budgetary, accounting and computational skills
Proficient computer skills such as Microsoft Office programs (Outlook, Excel, Word, PowerPoint), POS systems and internet
ServSafe certification
Must pass a background check
Must maintain a valid driver's license and current auto insurance
We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.
$66k-123k yearly est. Auto-Apply 7d ago
Retail Manager
Yakima Union Gospel Mission
Senior operations manager job in Yakima, WA
Job DescriptionDescription:
Job Purpose
This position plays a vital role in promoting and embodying the mission, vision, and values of YUGM. This role is responsible for overseeing and managing the retail department of the thrift store and providing coaching, training, and mentorship of the retail team. Responsible for team performance as it relates to store metrics, goals, merchandising, cleanliness, and quality customer experience.
Mission, Vision, and Core Values
At YUGM we are committed to our mission of,
“following Christ in helping people move from homelessness to wholeness,”
so that every homeless person in Yakima County has the opportunity for permanent life transformation in Jesus Christ. Our mission is rooted in Christian values, and we believe by combining
Love + Professionalism,
we focus on achieving meaningful
Outcomes
that transform lives. Relationships are at the heart of our work, guiding how we connect with our clients, our team, and our community.
To perform successfully in any role within our organization, employees are expected to exemplify YUGM's Core Values of
Love + Professionalism = Outcomes
. These competencies are demonstrated in the following ways:
LOVE
Enhance Christ's reputation through personal interactions with others.
Pursue God personally, relationally, emotionally, and intellectually.
Be present, authentic, and relationally available in all contexts.
Demonstrate genuine and sacrificial care for the wellbeing of others.
PROFESSIONALISM
Be consistently punctual and present at work, meetings, and appointments.
Meet deadlines and fulfill commitments with thorough follow-through.
Proactively measure work to ensure continuous learning and improvement.
Communicate effectively, both orally and in writing.
OUTCOMES
Pursue constant growth, learning, and improvement.
Think creatively, strategically, and spiritually.
Be regularly sought after for input and value.
Maintain YUGM's mission clarity and exemplify a Christ-like attitude under stress.
Duties and Responsibilities
Cultural and Ministerial Responsibilities
Uphold and promote YUGM's Christian beliefs and behaviors, core values, policies, and procedures with a high-level of integrity.
Develop professional, caring, strengths-based relationships built on truth, respect, encouragement, and trust.
Provide ministry and show kindness and grace to staff, volunteers, clients, donors, and the community.
Support initiatives that foster a culture of services, compassion, and faith within the workplace.
Engage in opportunities to pray for individuals, departments, strategic plans and other YUGM needs.
Functional Responsibilities
Leadership & Team Culture
Lead by example in “revealing Christ” to staff, volunteers, donors, and customers, consistently modeling YUGM's mission, vision, and values.
Promote a positive, encouraging, and professional work environment that fosters staff development and spiritual growth.
Provide ongoing training, coaching, and support to all staff, building a unified team committed to excellence and service.
Support the spiritual and relational culture of the team through practices such as morning huddles, shared prayer, and goal setting.
Staffing, Supervision & Administration
Hire, train, coach, and terminate staff in accordance with YUGM policies. Complete all related paperwork accurately, including hiring forms, coaching documentation, termination records, and workers' compensation reports.
Supervise Assistant Managers and Leads, supporting their growth and helping resolve customer or transaction issues.
Schedule staff to ensure adequate coverage and smooth store operations using Deputy software for weekly and daily schedules.
Assign and oversee CJ (Community Jobs) workers and volunteers on the sales floor.
Communicate all employee incidents, customer service problems, and general store operations to the Regional Retail Director or Director of Store Operations.
Communicate regularly with store leadership to address employee performance, recognition, and concerns.
Customer Service & Store Engagement
Provide a joyful, Christ-honoring welcome to all customers, ensuring a positive shopping experience from entry to checkout.
Establish and uphold customer service standards that reflect YUGM's mission and values.
Assist in resolving customer concerns or complaints with grace and professionalism.
Share the story and impact of Yakima Union Gospel Mission with customers and staff to build community connection and mission awareness.
Financial Oversight & Reporting
Oversee all register operations, ensuring accuracy and security in all transactions including:
Opening, mid-day, and closing tills
Making change and addressing register errors
Ensuring cash is secure and never left unattended
Prepare and organize financial paperwork, including:
Daily sales reconciliation
Deposit preparation (3x/week)
Sales, category, and donation charts
Accurate recordkeeping and secure storage of all documentation
Monitor daily and weekly performance via Cyfe and ThriftTrac dashboards; set and communicate sales goals with staff.
Identify and promptly report accounting-related issues to management.
Store Operations & Merchandising
Oversee daily store operations and maintain a clean, organized, and safe shopping environment.
Ensure timely completion and submission of daily metrics and reports to the Thrift Leadership Team.
Manage merchandise flow and display changes to enhance the customer experience and optimize sales opportunities.
Partner with the Processing Manager to coordinate product flow to the sales floor and address any operational needs.
Maintain cleanliness and orderliness of entryways, shopping cart areas, register stations, parking lots, and sidewalks.
Ensure staff appearance aligns with YUGM image standards.
Additional Responsibilities
Work with other Retail Managers to build consistency across all YUGM thrift locations.
Partner with managers and department leaders to recruit, schedule, train, and care for volunteers.
Foster a strong relationship between Retail and Processing departments, ensuring teamwork and shared mission focus.
Attend, as requested or required, all YUGM trainings and meetings scheduled by the management team to keep current on any policy changes, new procedures, and other information essential to performing the job.
Other duties as assigned in support of YUGM's mission and values.
Requirements:
Qualifications
Education and Experience:
Experience in retail operations preferred.
Excellent communication skills (both oral and written) with an excellent command of the English language.
Excellent math and money handling skills.
Ability to interpret a variety of instructions furnished in written or oral form.
Ability to operate a cash register and credit card machine.
Ability to operate general office machines, copier, fax, printers, scanners.
Proficiencies:
Excellent organizational, written, and verbal communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Must be a problem solver and be able to work with a minimum of supervision and take initiative.
Strong interpersonal and communication skills.
Excellent organizational and time management skills.
$36k-66k yearly est. 28d ago
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T0760)
Target 4.5
Senior operations manager job in Yakima, WA
The Starting Hourly Rate / Salario por Hora Inicial is $18.00 USD per hour. The Pay Range / Rango salarial is $18.00 USD - $27.00 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (***********************************
**ALL ABOUT** **GENERAL MERCHANDISE**
Experts of store process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team conducts inventory accuracy, merchandise set-up and maintenance and pricing processes for all areas of the store. Experts enable efficient delivery to our guests by supporting pick, pack and ship fulfillment work.
**At Target** **,** **we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:**
+ Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
+ Experience in retail business fundamentalsincluding: department sales trends, inventory replenishment, and process efficiency and improvement
+ Experience executing daily/weekly workload to support business priorities and deliver on sales goals
**As a** **General Merchandise Expert** **, no two** **days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:**
+ Create a welcoming experience by greeting guests as you are completing your daily tasks.
+ When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
+ Thank guests and let them know we're happy they chose to shop at Target.
+ Execute daily tasks assigned to you by your leader to help achieve goals that align with business priorities including receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas.
+ If certified operate power equipment to move merchandise or store fixtures.
+ Execute processes including changing prices to products, merchandise set-up and maintenance, and inventory accuracy as directed by your leader for all areas.
+ Learn how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
+ Be knowledgeable about the resources, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
+ Demonstrate a culture of ethical conduct, safety and compliance.
+ Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
+ Support guest services such as back-up cashier,and digital fulfillment processes(such as picking and packing orders or delivering pickup orders to guests) andmaintaincompliance culture while executing those duties, such as federal, state, and local adult beverage laws.
+ All other duties based on business needs
**WHAT WE ARE LOOKING FOR**
**This may be the right job for you if:**
+ You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
+ You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
+ You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
**The good news is that we have some amazing training that will help teach you everything you need to** **know to be a** **General Merchandise Expert** **.** **But** **,** **there are a few skills you should have from the get-go:**
+ Welcoming and helpful attitude toward all guests and other team members
+ Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
+ Work both independently and with a team
+ Resolve guest questions quickly on the spot
+ Attention to detail and follow a multi-step processes
+ Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
**We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:**
+ Accurately handle cash register operations as needed
+ Climb up and down ladders
+ Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds withoutadditional assistance from others.
+ Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
+ Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
+ Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at ********************************************* .
**Benefits Eligibility**
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: *********************************
**Americans with Disabilities Act (ADA)**
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$18-27 hourly 60d+ ago
Store Manager (P1-1483289-5)
Panda Express 4.3
Senior operations manager job in Yakima, WA
Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success.
What You'll Do As A Store Manager:
You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success.
Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program.
How we reward you:
* Free meals while working at Panda
* Generous compensation package with bonus opportunities
* Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
* Pre-Tax Dependent Care Flexible Spending Account
* 401K with company match
* Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program
* Discounts at theme parks, gym memberships, and much more
* Opportunity to give back to your community
* Hands-on paid training to prepare you for success
* On-Going Career & Leadership Development
* Opportunities for growth into management positions
* On-going career and leadership development, including comprehensive training
* Continuous education assistance and scholarships
* Lucrative associate referral bonus
* Income protection including Disability, Life, and AD&D insurance
* Pre-Tax Dependent Care Flexible Spending Account
* Please refer to ***************************************************************** for details.
Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
Desired Skills & Experience:
* High school diploma required
* Flexibility to work in a store within a 50-mile radius
* Able to work a flexible schedule, including weekends
* Food Safety: Serve Safe certified
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************.
Pay Range: $29 per hour - $32 per hour
* Within the range, individual pay is determined using various factors, including work location and experience. Panda makes no guarantee that any associate will earn any bonus and reserves the right to change or terminate any or all of its bonus programs at any time, with or without advance notice.
$29-32 hourly 60d+ ago
General Manager OR
Anchor Point Management Group 3.9
Senior operations manager job in Union Gap, WA
All World Wide Wings Manager Responsibilities: All managers, regardless of position, share responsibility of and are accountable for following the World Wide Wings Manager Description in conjunction with the following specific to this position in the company.
Restaurant General Manager Job Purpose:
The Restaurant General Manager provides leadership to ensure that all team members are guest-focused, team-focused, and community-connected.
The Restaurant General Manager will exercise knowledge of restaurant operations, managing staff resources, providing counsel, training, developing and coaching Assistant General Manager (if assigned), Department Managers, Restaurant Support Managers and Hourly Team Members with the express purpose to build sales and profits while maintaining operating standards.
The Restaurant General Manager is responsible for the overall operation of their assigned restaurant, ensuring the overall integrity of the Buffalo Wild Wings brand.
Key responsibility areas include team performance, increased sales and profitability, effective cost controls, and development, training and retention of Department Managers, Restaurant Support Managers and Hourly Team Members.
The Restaurant General Manager is responsible to work actively to ensure the restaurant meets financial and operating goals.
Restaurant General Manager -Specific Responsibilities Include:
TEAM
• Responsible for creating, implementing and executing the overall business staff plan, ensuring proper staffing levels are maintained by each Department Manager to build sales. Ensures Department Managers are trainedthoroughly to ensure only the highest quality team members are hired.
• Responsible for preparing the manager schedule to ensure proper business coverage according to the World Wide Wings Quality Manager Schedule Guidelines
• Oversees the human resource management function, ensuring 100 % compliance with all federal, state and local laws and regulations, company policies, guidelines and procedures.
• Ensures all employee benefits are communicated to all Department Managers, Restaurant Support Managers and Hourly Team Members.
• Provides performance feedback and recognition to all Assistant General Managers (if assigned), Department Managers, Restaurant Support Managers and Hourly Team Members on an ongoing and timely basis to include manager one-on-ones and performance reviews.
• Holds all Department Managers, Restaurant Support Managers and Hourly Team Members accountable for contributing to team and company objectives.
• Creates and maintains an open door policy with Department Managers, Restaurant Support Managers and Hourly Team Members allowing for open and honest communication, consistency of standards and appreciation for contributions and suggestions.
Provides direction to all Managers, particularly Department Managers for performance management of Team
Members.
• Effectively trains and develops managers, with a particular focus on Department Managers and Managers in Training.
• Creates, delivers and follows up on Individual Development Plans for all managers. Creates, delivers and follows up on performance improvement action plans for managers when needed.
• Ensures any development plans for hourly Team Members are delivered effectively by Department Managers.
• Conducts informative, focused weekly manager meetings that include a written agenda.
• Models effective pre-shift meetings; builds camaraderie; and solicits feedback. Ensures all managers are holding effective pre-shift meetings.
• Ensures effective communication occurs to and amongst all Department Managers, Restaurant Support Managers and Hourly Team Members.
• Builds positive, professional relationships with all managers and team members, ensuring positive morale and providing a fun work environment.
• Follows up and ensures recognition and reward programs are in place in each department to recognize superior performance.
• Maintains/achieves all turnover and retention targets.
• Models exemplary leadership behaviors and skills and ensures all managers follow this lead
GUEST
• Ensures that all managers and Team Members are guest focused first, and display hospitality skills consistently, such as 100% manager table visits, big hellos and big goodbyes, etc.
• Responds to guest comments and criticism in a constructive, positive and timely manner, looking at such as an opportunity to build guest count. Educates and empowers Department Managers, Restaurant Support Managers and Team Members to act in a similar capacity.
• Actively looks for, identifies and implements techniques to attract new guests.
• Builds positive, professional relationships with members of businesses and other organizations in the community.
• Delivers superior GEM (Guest Loyalty Index) results through ensuring outstanding guest service and product quality at all times.
• Ensures proper staffing levels to provide superior guest service at all times.
• Ensures adherence to all management and team member training standards, ensuring all are properly trained to deliver outstanding results.
• Delivers a WOW experience for every guest, every time.
QUALITY OPERATIONS
• Leverages compliance/feedback information (GEM, QSC's, Steritech audits, Mystery Shop feedback, etc.) in order to improve overall restaurant performance.
• Ensures adherence to company-specified systems, tools and procedures for proper shift execution by all Team Members and Managers.
• Ensures Serve Safe Food, Responsible Alcohol Service (RAS) and HACCP standards are strictly adhered to.
• Ensures adherence to all city, county, state, and federal laws and regulations related to the food and beverage industry
• Keeps current on and ensures the implementation of new programs, policies, procedures and product promotions.
• Maintains high quality service and cleanliness standards at all times.
• Ensures managers are holding Team Members accountable for adherence to all daily, weekly and monthly cleaning schedules.
• Consistently delivers the Buffalo Wild Wings experience through superior AV management and sports awareness.
SALES AND PROFITS
• Creates, develops and implements an effective local store marketing plan within budgeted parameters. Use of Home Team Advantage and Eat Wings / Raise Funds programs is required.
• Approves all department schedules to ensure acceptable overall labor results and guest satisfaction. Possesses strong personal knowledge and ensures all managers possess solid knowledge of all labor control tools (SPLH).
• Maintains utility conservation and creates awareness, teaches managers how to control utility costs.
• Reconciles profit and loss statements, calculates results, conducts analysis and communicates results to entire management team, with a particular focus on Department Managers.
• Establishes daily, weekly, monthly and quarterly sales goals/forecasts to meet or exceed budgeted expectations.
• Conducts effective Period Business Review Meetings.
• Meets or exceeds budgeted profit goals, reacts to trends, troubleshoots problem areas.
• Effectively breaks down sales and profit goals ensuring manager understanding. Ensures managers understand how to achieve maximum bonus potential.
• Holds Department Managers accountable for department P& L line item responsibility, coaches managers on how to attain agreed upon goals.
• Continually grows sales through providing an outstanding guest experience.
• Ensures all Safety & Security policies are followed, including all loss prevention actions.
• Ensures all key financial tools / control systems are understood and utilized, including but not limited to Aspect, Back Office, BQI, etc.
• Understands, is able to complete, and teaches managers the functions of completing Period Business Reviews and the Weekly DM Summary.
• Proactively maintains and manages all unit R&M issues, ensuring the restaurant is kept in “like new” condition.
• Reacts immediately to any change in business trends, developing and implementing corrective action plans when necessary.
• Completes all other assigned duties or tasks
Qualifications
Knowledge and Skill Requirements:
• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills.
• Must possess the ability and desire to create a fun, exciting environment for both guests and Team Members alike.
• Must possess solid skills with basic mathematical computations.
• Must have a proven track record of successfully managing multiple priorities in a fast paced work environment.
• Must maintain confidential information, adhere to and enforce company policies, programs, and compliance issues.
• Qualified candidates will possess a minimum of 2 years restaurant or retail management experience, and experience managing a restaurant with a full bar is preferred.
• This position requires the completion of a high school education or equivalent, a valid driver's license to travel between units, a satisfactory background check, and the ability to meet the physical demands of the position detailed below.
• This position requires successful completion of Buffalo Wild Wings Management Certification program The duties of this position may change from time to time. World Wide Wings reserves the right to add or delete duties and responsibilities at the discretion of World Wide Wings, its managers or franchisor. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
$100k-169k yearly est. 9d ago
LN Venues, Operations Manager - The Gorge
Live Nation Entertainment Inc. 4.7
Senior operations manager job in George, WA
WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit ********************************
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
* Responsible for managing all aspects of facility operations and maintenance, including but not limited to, front of house operations, preventive maintenance, third party contracting, limited governmental relationships, staffing, and ongoing venue set-up and tear-down
* Must ensure that all outstanding tasks are handled either personally or through delegation to other staff members when appropriate
* Recruits, hires, trains and supervises part-time staff/supervisors of multiple departments including but not limited to: Security, Maintenance, Cleaning and Usher/Ticket Taker
* Develops and oversees overhead expense budgets for repairs and maintenance and venue supply expenses
* Works with General Manager, to assist in the preparation of annual operations budget
* Maintains and monitors records of all incident reports and investigates/manages all pending cases, including interviewing staff or other witnesses and attending arbitration hearings when necessary
* Ensure optimum operating condition of all facility equipment, such as traffic control and crowd control devices
* Investigates and resolves guest related complaints
* Implementation and execution of all Live Nation policies, procedures and programs and ensuring that company standards are maintained
* Creates and implements effective recruiting programs for seasonal event staff
* Manages event staff new hire onboarding and training for in-sourced positions as well as ensuring proper onboarding
* Manages any and all training programs and ongoing development of event staff
* Commit to providing a safe and enjoyable facility for guests and employees
* Development and maintenance of municipality relationships including police, fire, rescue, traffic and other departments
* Coordinate and manage approved subcontractors and third-party vendors to ensure safe, efficient and successful events
* Effectively manages and approves all payroll for in-house departments
* Responsible for all required governmental reports and files
* This position oversees and ensures the execution of all operating department compliance policies and procedures
* Other duties as assigned
WHAT THIS PERSON WILL BRING
* Candidate is a proven leader with strong management and communications skills
* Extensive knowledge of venue operations and facility management is required
* Minimum two years' experience as House/OperationsManager or a comparable role
* Experience dealing with police and public officials
* Along with venue General Manager represent the company and facility in all political and community matters and acts as a liaison with local municipalities
* Must have demonstrated experience managing multiple departments with a large number of staff- ideally experience managing Security, Ticket Takers and Ushers
* Computers skills, Microsoft Word, Excel and Outlook
* Excellent oral and written communication skills are essential
* Experience using Workday or time keeping systems is a plus
Physical Demands/Working Environment:
* Working environment is fast-paced and has a moderate to loud noise level
* Ability to lift up to 50 lbs
* Flexible Schedule (days/nights, weekends)
* Position requires extended periods of prolonged standing, bending, stooping
* Ability to wear an earpiece for radio communication
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
#LI-SR1
* ---------
The expected compensation for this position is:
$66,000.00 USD - $83,000.00 USD
Pay is based on a number of factors including market location, qualifications, skills, and experience.
$66k-83k yearly Auto-Apply 60d+ ago
Store Manager
Essilorluxottica
Senior operations manager job in Union Gap, WA
Requisition ID: 912901 Store #: 005930 Sunglass Hut MACYS Position:Full-TimeTotal Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that everyone working in the store serves as a true ambassador for Sunglass Hut. The Store Manager creates an environment where everyone delivers great service through The Sunglass Hut Experience.
MAJOR DUTIES AND RESPONSIBILITIES
Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives
Drives sales by continually identifying opportunities to achieve both personal and store goals
Leads by example by coaching, developing, mentoring and inspiring the team to enhance store performance
People work for people - uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment
Networks, recruits, hires to staffing needs, and trains using the onboarding tools provided as part of The Sunglass Hut Experience
Inspires team growth through individual development plans.
Creates an inspirational and motivating work environment that reflects the integrity of the brand
Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience
Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience
Develops customer relationships through interaction and feedback
Acts as an ambassador for the Sunglass Hut brand
Builds the Sunglass Hut brand by consistently executing the brand standards
Stays adept at knowing the product and staying curious on new merchandise and fashion trends
Ensures impeccable execution of operational policies and procedures, and maintains brand standards
Communicates information regarding promotions, contests, and incentives to the team.
BASIC QUALIFICATIONS
High school diploma or equivalent
Previous leadership experience of 2+ years
Demonstrated expertise in every aspect of store operations
Detail-oriented
Ability to use critical thinking to deliver absolute execution of the operational components of the store
PREFERRED QUALIFICATIONS
Customer service and/or retail experience
Pay Range: 18.45 - 27.96
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Seattle
Nearest Secondary Market: Yakima
Job Segment:
Fashion Retail, Retail Manager, Retail Operations, Store Manager, Home Care, Fashion, Retail, Healthcare
$36k-66k yearly est. 21d ago
Denny's - GENERAL MANAGER
Feast Enterprises
Senior operations manager job in Sunnyside, WA
Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations including execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the General Manager must be successful to meet their accountabilities:
Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
Working to create and maintain a respectful and enjoyable environment for our employees.
Recruiting and selecting effectively.
Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
Providing timely, constructive coaching and feedback.
Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by:
Making sure food preparation, handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
Growth: Drives sales, guest count, and profit for the restaurant by:
Developing and executing a local store marketing plan.
Building strategic relationships in the community with civic, business, school, and professional organizations.
Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests first while balancing the needs and priorities of the business to create win/win solutions.
Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work with potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 3 years of experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skills (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing factors
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
$66k-123k yearly est. 28d ago
Service Manager - Yakima, WA
Bruckner Truck Sales, Inc. 3.5
Senior operations manager job in Yakima, WA
Job DescriptionCOMPENSATION
$80,000 - $140,000 per year
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,600 team members. Bruckner's is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers - the backbone of everyday life as we know it.
We contribute to our local communities
We care about our people
OUR CORE VALUES
We act with Honesty and Integrity.
We value our people and communities.
We are customer focused.
We do what it takes.
WHAT WE OFFER
Competitive Compensation Plans
Paid Time Off and Holidays
Excellent health, dental and vision plans
Investments in Training & Development
Generous 401(k) and Profit-Sharing Plan
Tuition Assistance Program
Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner's organization)
Technician Student Loan Reimbursement Program
Disability and Life Insurance
Internal Promotion Opportunities
Flexible Spending Account
Health Club Reimbursement
Family and Team Oriented Environment
Employee Referral Bonus
Engaging and Challenging Assignments
Drug free workplace
JOB SUMMARY
He/she is responsible for the safe, efficient, and profitable operation of the Service Department. Advises and makes recommendations to Management with respect to the best interests of the Service Department and compatible with the overall objectives.
ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES
Develop and follow annual service budget based on labor hours attainable and measurable. Service profit goals compatible with overall dealership financial and operational objectives. Labor sales to be monitored on a monthly basis to assure achievement of goals.
Develop and implement annually a Service marketing and promotion plan in order to generate labor sales.
Provide the leadership role for the justification of, then the recruitment, screening, hiring, training, and development of Service personnel.
Maintains all management reports necessary to audit the performance of the Service Department and individual employees on a monthly basis.
Audits work orders for completeness and accuracy prior to customer billing.
Develop, maintain, and adheres to a priority system for scheduling all Service work, both customer and internal.
Schedules and assigns jobs and work areas to employees according to their skills and knowledge. This will be accomplished in a manner to eliminate time lost between jobs.
Ensures that all required manufacturer warranty, safety, emission, and product improvement programs are complete in a timely manner.
Meets with Sales and Parts Managers monthly to evaluate and maintain inter-departmental relations, to address concerns and integrate plans to maximize dealership performance and attain high levels of customer satisfaction.
Periodically visits primary customers to monitor customer relations for the purpose of evaluating their service needs, problems, and satisfaction with distributorship performance.
Evaluate on a monthly and random basis, the performance of the Service Department and employees, through general observations and use of time management labor reports.
Coordinate Dealership technical programs and service related training sessions.
Ensures that necessary shop tools, and service equipment are available and maintained in good order.
Makes recommendations regarding the purchases of Service vehicles and maintain fleet in a manner to provide a profitable operation.
Performs other duties or functions as so directed by Management in line with the objectives of the Company.
Must help to insure safe working conditions for all employees.
POSITION REQUIREMENTS
High school diploma required, continuing course in Management also required. Minimum four years as a mechanic and at least 2 years as a shop foreman or lead mechanic. Must be able to read and write English. He/ she should be able to read computer generated reports, office reports, invoices, etc. Also will be required to operate computer terminals.
Special Skills:
Must possess and use good interpersonal skills and have the ability to interact well with customers, vendors, and co-workers in a positive and constructive manner. Must also have and maintain a Commercial Drivers License (CDL).
Physical Demands:
Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Want to know more about our family-owned company,Proud that our 1600+ employees view us as the employer of choice! YouTube- Service Department Video YouTube - Come Join The Family -Video YouTube - Since 1932 -Video Don't forget to Like and Subscribe!
Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication
$80k-140k yearly 3d ago
Director of Operations - Community Associations
Coraltreehospitality
Senior operations manager job in Cle Elum, WA
This position's primary responsibilities are administering and managing the operational projects assigned as detailed below and carrying out the directives of the Board as assigned by the CA Director. As part of the administrative team of Suncadia Management Company/Community Associations Management, the position also contributes to the development and implementation of organizational strategies, policies, and best practices. This position will report to the Community Association (CA) and may also have interactions with the Board of Directors; Kittitas Conservation Trust; Kittitas Conservation District; Development and Water Department; contract vendors; and Association property owners as defined by policy and as applicable per project.
Annual Salary Range: $80,200 - $88,400
There's no place like Suncadia.
A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.
Why join our team?
It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There's no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.
Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
Travel is good for the soul: Experience destinations around the country with team member hotel discounts
Growth: Opportunities for internal career growth and expansion
Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old
*Some benefits may vary based on job classification
Responsibilities
• Communication:
o Timely and complete communication of project statuses to CA Director, Community Association Management, and Community Services and other impacted entities.
o Attend regular meetings with Director, annual Association meetings, and board meetings.
o Plan and manage various owner workshops as requested.
• Financial:
o Process Operation's invoices to the correct Association, corporate entity or individual account in a timely manner and track expenses in Operation's spreadsheets.
o Ensure that all contracts, bids and invoices are addressed to the proper entity.
o Assist CA Director in creating annual Associations and Management Company budgets and quarterly reconciliation of expenses.
o Requests for any unbudgeted expense must be accompanied by a reason why it is needed and/or a ROI (Return on Investment) analysis.
o Maintain and update all assets within the Association reserve studies program.
o Annually prepare a preventative maintenance schedule for all Association assets and structures prior to budget preparation. Develop a system to update CA Director of status of this schedule in a timely and proactive manner.
o Hire and oversee contractors for non-contractual services as directed. Obtain bids as necessary or directed.
• Contract Management:
o Prepare Requests for Proposals (RFPs) for all new and renewing operations contracts.
o Review and track existing contracts for compliance with terms, scope and performance.
o Notify and recommend to CA Director of any recommended changes in contracts and upcoming expiry dates.
o Manage and schedule tasks if necessary per contracts
o Coordinate scheduling of road repair, landscaping, and snow removal as specified in contracts.
• Recreation Management:
o Annually prepare a preventative maintenance schedule for all park equipment and structures.
o Prepare and maintain a recreation equipment inventory. Request additions and replacement needs prior to annual budget preparation.
o Ensure that all park equipment and structures are well maintained per PM schedule and Enumerate work order follow up.
o Oversee the Community Services personnel in relation to their park recreation role.
o Develop policies and procedures for park recreation staff. Review with CA Director prior to implementation.
o Coordinate scheduling of park recreation staff with Assistant Director of Operations.
o Oversee Application for recreation area use. Develop and oversee a calendar for park use. Communicate agreement and schedules with park recreation staff and Community Services.
• General OperationsManagement:
o Conduct weekly site tours (with CA Director if possible)
o Maintain Firewise certification and provide information for posting on the Association website.
o Oversee noxious weed management, keeping maps and records updated.
o Schedule and oversee maintenance of Association Assets at a Resort Quality Standard taking great care to allocate expenses according to ownership, which include:
Street Lights
Storm Drainage Systems
Roadways
Signage
Parks
Bicycle Trails
Lakes & Streams
Solid Waste Station including recycling
Managed & natural open space areas
• Organizational Effectiveness:
o Become efficient with the use of the Enumerate Work Order program.
o Contribute to short and long-term organizational planning and strategy as a member of the management team.
o Improve operational systems, processes and policies in support of Association's mission; management reporting, information flow, and organizational planning.
o Play a significant role in long-term planning in support of Board adopted policies.
Qualifications
• Excellent computer skills and proficient in Excel, Word, Outlook
• Excellent communication skills both verbal and written.
• Knowledge of contract management and knowledge and experience in organizational effectiveness and operationsmanagement, implementing best practices.
• Demonstrated leadership and vision in managing personnel and major projects or initiatives.
• Excellent interpersonal skills, a collaborative management style, and commitment to get the job done.
• A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Knowledge of community association management and willingness to obtain community association management certification.
• Excel at operating in a fast pace, community environment, multi-tasking with all associations and departments within the community and outside agencies.
• Ability to delegate responsibilities effectively.
#SuncadiaResort
$80.2k-88.4k yearly Auto-Apply 29d ago
Denny's - GENERAL MANAGER
Feast Enterprises
Senior operations manager job in Sunnyside, WA
Job Description
Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations including execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the General Manager must be successful to meet their accountabilities:
Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
Working to create and maintain a respectful and enjoyable environment for our employees.
Recruiting and selecting effectively.
Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
Providing timely, constructive coaching and feedback.
Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by:
Making sure food preparation, handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
Growth: Drives sales, guest count, and profit for the restaurant by:
Developing and executing a local store marketing plan.
Building strategic relationships in the community with civic, business, school, and professional organizations.
Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests first while balancing the needs and priorities of the business to create win/win solutions.
Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work with potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 3 years of experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skills (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing factors
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
How much does a senior operations manager earn in Yakima, WA?
The average senior operations manager in Yakima, WA earns between $100,000 and $195,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Yakima, WA