Technical support engineer jobs in Gainesville, FL

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The PC Support Technician is an intermediate position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side Support. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all time, mileage, and other requirements in an accurate and timely manner Understand all Safety policies and guidelines and works within the guidelines of policies on a daily basis Other duties may be assigned to meet business needs Education and Experience: Typically requires technical school certification or equivalent and 1-3 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Must meet all background requirements on an annual basis or as business needs require Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to work overtime as required Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must be able to pass annual criminal and motor vehicle background Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter Must own a basic repair tool kit

We are growing! The Jackson Laboratory (JAX) has expanded capacity at a new state-of-the-art preclinical facility located at Momentum Labs in Gainesville, Florida. We are currently seeking passionate individuals who are eager to contribute to our mission and accelerate drug development by delivering translationally relevant preclinical services. If you're ready to make a difference and be part of a team that's at the forefront of preclinical drug development, JAX is the place for you. Our new facility offers an unparalleled opportunity to work with top-tier scientists, study directors, and researchers in a dynamic and collaborative environment. Join us at JAX and help shape the future of human health. Learn More Here - *************************** The work schedule and work list for the incumbents is established based on operational demands and resource availability and may fluctuate based on the changing needs of the department. Staff members may be required to work weekend shifts, holidays, and overtime Key Responsibilities & Essential Functions: * Basic Husbandry * Learn, practice and demonstrate with guidance basic proficiency in animal care, husbandry, colony maintenance, room maintenance and operations, sanitation, record keeping and relevant information systems, standard operating procedures, and staff request. * These duties may be conducted with varying requirements dependent on location such as standard animal room * Transport clean and soil supplies through materials airlock. * Progresses from straight transfer (no pups) to cages w/litter, aging, sexing, and weaning. Cage changing according to PI staff requests. * Successful and accurate daily Welfare check for proper food, water, bedding and wellbeing. Observe & report with guidance variances from health standard. * Identifies abnormal animals and how to report them. * Room Sanitation * Colony Management/Maintaining Colonies (JMCRS) * Maintains with guidance appropriate breeding scheme(s), program or area specific o Manage with guidance breeding rotation (make-up, retirement, non-productive units) * Maintain accurate and legible cage cards and data input Packing and Shipping * Learns to ship packages internally, externally, and internationally following IATA, DOT, and applicable SOPs * Learns to Receive packages and confirm them using established software * Able to track, count, and move inventory from receiving to storage to point of use * Processes materials behind barrier following applicable SOPs * Works with applicable departments to utilize calibrated instruments to validate equipment. * Handles waste following proper waste streams and applicable SOPs Other Knowledge, Skills, and Abilities: * High School diploma or GED and knowledge of barrier room function and animal husbandry as normally acquired with 3 months successful experience. * Successful completion of Primary Animal Care Training and successful completion of 90-day introductory period is required for advancement. * Demonstrated ability to maintain mouse colonies and applying proper record keeping. * Demonstrated team player with professional, positive attitude and willingness to be flexible * Demonstrated ability to identify sick/ill/deviant mice with guidance. * Demonstrated ability to efficiently and accurately use word processing, web browser, and database software to record and report activities * Regular, reliable and consistent attendance in accordance with departmental and Laboratory guidelines * Ability to be accurate in transcribing/entering/extracting data. * Oral and written communications skills sufficient to clearly convey and receive information and ideas. * Interpersonal relationship skills sufficient to allow incumbent to function as an effective team member. * Able to work flexible shifts (evening/week-end/holidays). The hourly wage range is $19.00 per hour. About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit ************ EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

I have a Technical Specialist HLA Histocompatibility available near Newberry, Florida! Details - Full-time and permanent - Shift: Days - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, etc.) Requirements - College degree - CHT(ACHI) or CHS(ACHI) certification - Prior experience Click apply or email your resume to leah@ka-recruiting.com/call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min . REF#LM6717

located in Gainesville, Florida. Our IT department develops vital products for our customers and provides top-notch technical support, in addition to developing and maintaining in-house hardware, software, and networking systems. We are dedicated to providing our customers the most up-to-date solutions for all their learning, continuing education, and test preparation needs. Be part of a team within the IT Department that provides support for our external customers through emails and phones and for our internal staff directly. Installs computer software products, modifies/repairs hardware and resolves technical difficulties. Our shifts vary from 7:00 am - 9:00 pm Monday through Friday. Requirements: Must be able to work on-site in Gainesville, Florida Strong hardware knowledge Good customer service skills Able to problem solve Attention to detail Ability to multi-task A+ certification desirable but not required Able to work our various shifts Gleim Publications provides quality, easy-to-use self-study exam prep materials for accountants and pilots in the United States and throughout the world. Our mission is to maximize knowledge transfer while minimizing our customers' time, frustration, and expenses. Ultimately, we help people help themselves succeed in their careers. Join our exciting, fast-paced development team in a growth-oriented, creative, and energetic environment. We offer an engaging, positive, and challenging work environment with flexible hours, great benefits, and casual dress. References required. Drug testing and background check will be conducted upon a job offer. Gleim is a drug and smoke free workplace.

Lucas James Talent Partners is leading a search on behalf of our client, for an Applications Technician. In this role you'll play a critical role in our innovation pipeline by supporting the development and application of clean\-label ingredients for the meat and poultry industry. You will be part of a collaborative R&D team, translating customer needs into innovative ingredient solutions and providing technical support throughout the product development lifecycle. How Will You Contribute: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Essential job functions and duties include, but are not limited to: Assist with new product development projects and customer\-driven formulations. Perform bench and pilot\-scale experiments and support commercial plant trials. Partner with customers to demonstrate ingredient functionality and value. Evaluate ingredient performance for texture, flavor, shelf\-life, and overall quality. Create technical documentation such as formulas, specs, and test protocols. Collaborate with marketing, innovation, and sales teams to align on project goals Requirements Bachelor's degree in food science or related discipline is preferred. 3+ years of experience in food processing or product development preferred Previous experience working in a laboratory or research environment Strong technical knowledge of muscle chemistry and processed meat systems. Effective communicator with excellent presentation and organizational skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"667294733","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Work Experience","uitype":2,"value":"3\-5 years"},{"field Label":"Industry","uitype":2,"value":"FMCG\/Foods\/Beverage"},{"field Label":"City","uitype":1,"value":"Gainesville"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"32601"}],"header Name":"Applications Technician","widget Id":"4**********0072311","awli IntegId":"urn:li:organization:18758749","is JobBoard":"false","user Id":"4**********1692017","attach Arr":[],"awli ApiKey":"86ezhi1yg2oktx","custom Template":"3","awli HashKey":"c21b16e3c8dbe9654eb55b1f04069e03ed4f04791f9627189fbad50d654a27d2555f1593b9430e22c99362b5a773e3564c44548710ed66df5c2bb32099ee76ac","is CandidateLoginEnabled":true,"job Id":"4**********5966479","FontSize":"12","location":"Gainesville","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"pcy573a2da6bcad414975813a806bd9435355"}

Full-time Description LifeSouth Community Blood Centers is currently seeking an individual to join our team as a Computer Support Specialist in Gainesville, FL. The Computer Support Specialist (CSS) is the first point of contact for supported users having technical questions or issues with a variety of standard and proprietary software applications and hardware products. The CSS handles calls and email, troubleshoots and documents issues, and provides resolution or escalates to the next tier of support as appropriate. Excellent customer service and taking ownership of issues are key elements of the position, demonstrated by research, monitoring escalated items and providing updates to supported users through resolution. **This is an on-site position. Attendance is a requirement for this position.** If you meet the requirements and enjoy working in an engaging, fast-paced environment, please submit a detailed resume, cover letter, and certification validation. Incomplete applications will not be considered. Our Benefits - Generous Paid Time Off (PTO) - Medical, dental, and vision insurances available to full-time employees the first of the month after 60 days - Supplemental insurances including life, cancer, accident, and disability - Access to mental wellness resources and counseling through telehealth - Free basic life insurance for full-time employees - Holiday premium paid on certain holidays - Health Savings Account (HSA) with employer match each pay period - Employer funded retirement plan for vested employees & 403b offered - Access to wages prior to pay day Call Handling and Documentation - Answer internal and external customer calls and email in accord with internal service levels and standards - Document issues accurately and in detail in the help desk ticketing application. Follow established processes and standards for opening, updating, assigning and closing tickets - Notify management of potentially dissatisfied internal or external customers - Monitor call queues, email and voicemail to ensure prompt answer and follow up - Explain technical details in a plain, clear and simple manner Troubleshooting, Escalation and Resolution - Use issue identification and troubleshooting methodologies to advance issues toward resolution - Utilize knowledge base, print and online documentation - Contribute information and solutions to the knowledge base, update documentation and share insight with the support team - Aim for resolution of customer problems. When not possible, fully document and escalate to the appropriate person or team Daily Workflow - Monitor, research and follow up on open tickets - Provide end users and customers with status updates on open tickets - Maintain knowledge and proficiency with supported applications and platforms - Participate in help desk and client training sessions Skills, Education and Experience - One to two years of experience in a help desk, deskside support or call center computer support environment - IT and/or help desk certifications (MCP or CompTia A+) required - Experience with ticketing applications and call center applications - College or technology school degree preferred - Strong technical troubleshooting and customer service skills - Strong verbal and written communication skills - Technical proficiency with common hardware, software and technologies: Windows, Office, iOS, laptops, tablets, WiFi, peripherals, etc. Preference will be given to individuals who have higher level certifications tracking towards server or network support, or extensive related experience. Who We Are LifeSouth is a non-profit community blood bank serving more than 150 hospitals in Alabama, Florida, Georgia, and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need. Our Mission To provide a safe blood supply that meets or exceeds the needs in each community we serve, and to provide a variety of services in support of ongoing and emerging blood and transfusion related activities. If you meet the requirements and enjoy working in an engaging, fast-paced environment, please submit a detailed resume, cover letter, and certification validation. Incomplete applications will not be considered. This is a full-time position. Starting salary is $20.00 - $22.00 per hour. Criminal background check and drug screen required upon conditional offer of hire. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace. The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position. LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations, and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). LifeSouth is an E-Verify employer. If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call ************** to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. Systems Support Specialist In general, the purpose of the Systems Support Specialist is to assist in the development and roll-out of special reports, new systems, and the maintenance of existing systems. The Systems Support Specialist is expected to take a hands-on approach to necessary duties to accomplish objectives and facilitate the successful performance of others. The Systems Support Specialist assists with migrations, Gross Potential Rent, and month-end reporting. The Systems Support Specialist will help resolve issues and assist employees with the property management software system. The Systems Support Specialist is the first point of contact with the support team. Essential Duties & Responsibilities Maintain the property management software & Quickbase system and create custom reporting. Maintain, generate, expand reporting in Quickbase system & general back end management upkeep. Maintain Tableau workbooks weekly. Assist with month-end reporting and potential gross rent. Assist with migrations. Develop and maintain the Microsoft dynamic CRM platform within Office 365, including developing new functionality, bug tracking/remediation, tracking leads and processes and timelines, adding users, daily maintenance and updating, etc. Integration of systems into the Microsoft Flow workflow product, including developing, expanding, and maintaining the trigger system for incorporating employee status change, weekly workbook files, etc. Creating and implementing new Microsoft forms for takeovers surveys, Due Diligence, etc. Develop, expand and maintain Asset power apps; updating of front-end of system and user interface side. Build, expand and maintain running reports in new Microsoft reporting platforms, including PowerBI and Microsoft Reporting Services. Access disparate data sources (Databases, XML, and flat files) and apply internal and external business rules, policies, and data quality measures Assess/verify the effectiveness and accuracy of new data sources Develop analytics visualizations, reports, and dashboards in Tableau and PowerBI Management of users, files, and processes for ShareFile application management. Generate monthly and weekly reporting, creating custom reporting as requested. Assist with special projects Assisting in resolving support tickets and holding a backup for support as needed. Education & Experience Bachelor's Degree preferred or two years of housing experience or equivalent. Property management software skills preferred; ResMan, Entrata, RealPage. Ability to understand and perform all on-site software functions; advanced computer and development skills required. Reporting & Support - able to assist with report distribution to clients, manage user administration, and assist with system support and compliance. Forward Thinking - this role requires someone who is analytical and can problem-solve quickly. Communication - This candidate needs to have the ability to clearly and professionally communicate with teammates and clients. Customer Service - this role requires someone focusing on providing extraordinary customer service experiences for internal and external clients. Problem Solving - this role requires someone who excels in troubleshooting and can analyze a problem quickly. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

IT Systems Admin/Engineers at Ascend provide responsive customer support, maintain and troubleshoot network systems to ensure seamless connectivity, and implement cybersecurity protocols to safeguard data and uphold a secure, efficient technology environment. * Acts as primary liaison with external IT Providers for the Alachua, FL site. * Determine the goals of IT for Alachua site within broad outlines provided by the business. * Contribute to the continuity of computer services by providing necessary technical leadership and project coordination. * Forecast costs, equipment and personnel needs for projects and programs as required and related to information systems. * Prepare long and short-range plans for application selection, systems development, and acquisition of the resources needed to support them. * Install, configure, and maintain network hardware and software components, including routers, switches, firewalls, and access points. * Diagnose and resolve complex network issues related to connectivity, security, and performance, ensuring minimal downtime. * Help business operations groups utilize information systems to improve their efficiency.. * Ensures computer equipment, hardware, and software are updated to meet organizational needs. * Identify and leverage resources to perform regular security monitoring to identify intrusions and vulnerabilities. * Identify technologies that can be used to automate tasks and work with users to implement them efficiently. * Provide systems network support and security, including patches, firewalls, etc. * Stay updated with the latest advancements in networking technologies and industry best practices. * Document network configurations, changes, and technical procedures for reference and knowledge sharing. Managing backup and restoration for validated systems. * Set up and support of audio and video equipment. * Managing and maintaining a Hyper-V and VMWARE cluster. * Managing and maintaining Microsoft Azure and Office 365 Tenant * Managing and maintaining Intune, SharePoint, Exchange, Defender for Endpoint. * Support of remote users stationed globally. * Communicate the user's needs and issues to the external and offsite IT team. * Present project status reports to management as well as project teams. * Perform gap analysis of validation documentation, systems, and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. * Generate, review and update computer system related policies and procedures. * Develop and/or review/approve various types of system validation and infrastructure qualification documentation, including but not limited to User Requirements Specification, Data Integrity Assessments, and Administration SOPs. * Supports Change Management initiatives to maintain GMP compliance. * Work closely with system owners to effectively implement new computerized systems, system upgrades, or system modifications. * Coordinate validation/qualification activities, propose, and implement validation/qualification strategies and serve as the subject matter expert. * Vendor Management * Other duties as assigned.

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. SUMMARY OF JOB RESPONSIBILITES: The Technical Support Representative will provide to customers, both external and internal, a primary contact for the exchange of technical assistance and information. This assistance can vary from product selection or application guidance to operational troubleshooting for our products. DUTIES AND RESPONSIBILITIES Assist customers in troubleshooting IDEX Fire and Safety products via phone, email, and in person. Able to speak or give presentations and/or training to both internal and external customers. Process RMA's in a timely manner Process warranty/non-warranty orders. Manage Tech Support cases in CRM and act as a backup for Customer Service cases when needed. Work closely with engineering, and manufacturing teams to facilitate information with customers. Support the product management function and work closely with the Service and Quality Assurance departments. Provide technical support requests to Product Managers, Engineers, and others as needed to assist the customer. Provide customers with product advisories, announcements, or other technical data a need in order to provide world class customer satisfaction. Must embrace a challenging, fast paced, demanding yet rewarding customer service environment where the work you do can save life and property. The ability to work with limited supervision A proven record of accomplishment by meeting time bound objectives and quality targets. Ability to travel intermittently as needed - 10% All other duties as assigned. EDUCATION AND EXPERIENCE Associates Degree or Military experience with MOS and Avionics or Electronics desirable. Experience in the Fire Suppression Industry desired Experience with electrical control systems Experience with PLC, Multi plex systems, industrial control systems preferred Experience with heavy duty mobile equipment Experience with J1939 Mechanically inclined with an ability to diagnose issues quickly Familiarity with Class 1, Hale, Akron Brass, Weldon, a division of Akron Brass, and HURST products desire Knowledge of ERP and CRM systems Proficient in Microsoft Office Suite PHISICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to handle or feel. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to twenty-five pounds and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this position, the employee may be occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually low to moderate typical of an office with occasional work requiring hearing and eye protection. Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? Total Rewards The compensation range for this position is $44,500.00 - $66,700.00, depending on experience. This position may be eligible for performance based bonus plan. Benefits Package Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: ********************************************************** IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at ********************** for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

IT Systems Administrator Hours of Work: M-F Employment Type: Full Time Shift: Day Overview We are seeking a highly skilled and experienced IT Systems Administrator to design, implement, and optimize our hybrid IT environment across all TCAVI locations. This role will drive the standardization of systems, enhance performance, ensure compliance with healthcare regulations, and deliver a seamless technology experience for clinicians and staff. Key Responsibilities Infrastructure Design & Implementation Architect and deploy scalable, secure, and standardized infrastructure (servers, storage, networking, and cloud) across all sites. Lead initiatives to unify technology environments following acquisitions. Champion Microsoft technologies, including Hyper-V virtualization and Azure Stack HCI solutions. System Administration & Maintenance Manage Windows Server, Active Directory, Group Policy, DNS, DHCP. Administer Hyper-V clusters, failover systems, and Storage Spaces Direct. Oversee SAN/NAS storage systems, ensuring high availability and performance. Network Management Configure, monitor, and troubleshoot routers, switches, firewalls, and VPNs. Maintain reliable and secure connectivity between all practice locations. Security & Compliance Implement and manage endpoint security, conduct vulnerability assessments. Ensure HIPAA, HITECH, and other healthcare compliance requirements are met. Report on security metrics to demonstrate continuous improvement. Cloud & Hybrid Infrastructure Manage Azure IaaS/PaaS and Microsoft 365 environments. Optimize cloud resources for performance, security, and cost. Lead cloud migration projects and enforce best practices. Backup & Disaster Recovery Develop and maintain backup and disaster recovery strategies. Conduct routine testing to ensure business continuity. Monitoring & Optimization Monitor system health and performance; proactively resolve issues. Implement solutions to improve infrastructure efficiency and reliability. Documentation & SOPs Maintain accurate system documentation and Standard Operating Procedures. Tier 3 Support & Mentorship Serve as an escalation point for complex infrastructure issues. Mentor junior IT staff and promote knowledge sharing. Required Qualifications Bachelor's degree in Computer Science, IT, or equivalent experience. 5+ years in IT System Administration Proficiency in: Windows Server (2016+), Active Directory, Group Policy Microsoft Hyper-V, failover clustering, Live Migration Azure Stack HCI, Storage Spaces Direct, SAN/NAS Networking: TCP/IP, VLANs, VPNs, routing, switching, firewalls (Meraki, WatchGaurd) Azure IaaS/PaaS, Exchange Online, Microsoft 365 administration PowerShell scripting for automation Strong knowledge of HIPAA and HITECH compliance. Experience with EMR/EHR systems and PACS/RIS. Preferred Certifications Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305) Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) CompTIA Security+

Job Description Are you ready to kickstart an exciting career in HVAC? Join the Weather Engineers, Inc. team in Gainesville, FL as a full-time HVAC Installation Specialist! We're thrilled to offer you the opportunity to provide top-notch service to our wonderful customers! Aside from earning competitive pay of $20-$28 an hour, and working in a collaborative environment, you get to enjoy the following benefits and perks: Health, dental, and vision Paid time off (PTO) Vacation time Paid holidays A 401(k) with a match We're looking for talented technicians like you. Apply now and let's achieve greatness together! YOUR DAY AS AN HVAC INSTALLATION SPECIALIST As an HVAC Installation Specialist, you're right in the heart of the action! You get to install new heating and cooling systems, connect all the components, and make sure everything is running smoothly and efficiently. In this air conditioning servicing role, you always follow building codes and safety guidelines to keep both yourself and the job site safe. Plus, you get to engage with customers, answering their questions and helping them understand how their new system works. And through it all, you keep your tools and equipment nice and tidy, ready for the next exciting job! YOUR SCHEDULE This air conditioning installation position works a varied schedule during business hours, from 7 a.m. to 5 p.m., with overtime available. WEATHER ENGINEERS, INC.: WHO WE ARE At Weather Engineers, Inc., we take pride in our legacy as a family-owned and operated HVAC business that has been a staple in Jacksonville since 1963. As a member of our team, you'll join a company that values the principles of dedication, hard work, and unwavering commitment to customer satisfaction. Our mission revolves around providing unparalleled home comfort solutions to our community, ensuring that every household experiences the best in indoor air quality at the push of a button. As a second-generation, customer-centric organization, we understand the importance of a well-maintained HVAC system and the impact it has on our customers' lives. We continue to grow and innovate, utilizing the latest technological advancements to deliver top-tier installation, repair, service, maintenance, and duct cleaning. QUALIFICATIONS 4+ years of experience Dedication Pride in a job well done READY TO APPLY? Our air conditioning services company needs you if you can meet the requirements and characteristics listed above! We make applying easy by offering a streamlined 3-minute, initial application process. Must have the ability to pass a background check and drug screening test.

Job DescriptionSalary: $18 JOIN OUR WELLNESS TEAM - ALL SHIFTS AVAILABLE The WAVE International is revolutionizing mental health and addiction recovery with our holistic approach. Join our mission to create healthier, happier lives for all. YOUR ROLE As a Wellness Support Technician (WST), at The Wave of North Florida location, you'll be on the frontlines of client care, providing supervision, support, and assistance throughout their recovery journey. You'll document client activities and behaviors, and motivate clients to participate in therapeutic programs in a dynamic, supportive environment. YOU'LL MAKE AN IMPACT BY: Following all policies and procedures related to client interaction, confidentiality, and supervision Ensuring client safety through appropriate supervision and location checks Transporting clients to and from outings while representing The Wave in the community Ensuring clients adhere to and attend their daily scheduled activities Documenting interactions and progress with clients as required by treatment plans Orienting new clients to the facility and completing necessary paperwork Conducting searches to maintain a drug-free and safe environment De-escalating agitated clients and providing supportive redirection Participating in staff meetings and attending all required training Adapting productively to changing circumstances and needs IDEAL CANDIDATE You see potential in every client and believe in holistic healing. Your compassionate approach creates a safe space for individuals on their recovery journey. You excel in high-pressure situations while maintaining a positive, can-do attitude. YOU'LL THRIVE HERE IF YOU HAVE: College Degree from an Accredited institution in BA and Psychology (Preferred) 1-3 years of experience in healthcare settings working with client safety and well-being Driver's License (Required) CPR Certification (Required) Strong proficiency with computers and technology Excellent communication skills, both verbal and written Ability to establish and maintain effective working relationships Adaptability to rapidly changing environments Skill in consulting with clients and interacting respectfully with family members Ability to remain calm in stressful situations WORK DETAILS: Job Type: Full-Time, Part-Time available Pay: Up to $18.00 per hour Schedule: Varies - 24/7 operation with on-call nights, weekends, and holidays may be required Setting: JCAHO accredited rehabilitation center Location: Winnsboro, SC, 29180 (in-person) Benefits: Flexible schedule and company benefits package for full-time employees Drug screening and background check required Physical demands include mobility throughout facility and ability to respond to emergencies READY TO MAKE WAVES? Join our team of dedicated professionals committed to making a difference in the lives of our clients. Your support as a Wellness Support Technician (WST) is invaluable in providing exceptional care.

Description: Technician Support Specialist 1st Shift: 6:00a.m. - 4:30p.m., Monday - Friday Pay is $19.00 - $21.00 per hour Department: Service FSLA Status: Nonexempt Employee Perks As a team member at Fidelity Manufacturing, you'll enjoy: · Medical, Dental and Vision Insurance · Paid Holidays and Sick Time · Career advancement and bonus opportunities · Fun Events! · Paid vacation days · 401K · Learning and Development About Us FIDELITY MANUFACTURING is part of the backup Power Generation Industry. We design and build back up power packages (to include tanks and enclosures) for large and small health, industrial, and technology-oriented businesses that cannot have a power lapse at any time. Job Summary The main role of a Technician Support Specialist is to provide technician support from the factory. This includes but is not limited to working with others to build a scope of work, manage vehicles, tools, and job-related materials both by stocking the vehicles and shipment. Essential Job Functions Duties/Responsibilities: Locate and identify parts based on work orders, inventory sheets, or customer requests. Safely remove parts from or storage locations using hand tools, power tools, and equipment such as forklifts or hoists. Inspect parts for quality, damage, and usability before processing. Label, tag, and organize pulled parts for shipping. Maintain accurate records of parts removed, inventory adjustments, and completed orders. Ensure proper handling, storage, and disposal of hazardous materials (fluids, batteries, etc.). Keep work areas clean, organized, and in compliance with safety procedures. Provide customer service when interacting with customers or internal team members. Required Skills/Abilities: · Basic mechanical knowledge (ability to identify parts). · Ability to use hand and power tools safely and effectively. · Physical stamina and ability to lift 50-75 lbs regularly. · Strong attention to detail and accuracy. · Good communication and teamwork skills. · Basic reading and record-keeping abilities. Education and Experience: Understanding of an ERP system Basic understanding of Microsoft Excel and Word High school diploma or equivalent required Performance Expectations Safety, quality, accuracy, timeliness, reliability and thoroughness of work performed; gains the trust and respect of the service manager, co-workers and other employees; develops good working relationships with supervisors, co-workers and other employees. Equipment/Machinery Used Service truck, Forklift, Lull, Boom Lifts, Scissor lifts. Physical Requirement The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential function of this job. While performing duties the duties of this job the employee is regularly required to stand and or sit for long periods of time; walk on non-forgiving surfaces such as concrete, wood, and metal (to include metal or fiberglass ramps placed on 30-degree angles); climb stairs, balance climb, stoop, crouch and crawl; walk on hilly and uneven ground; use hands to handle and feet; lift, push, pull and/or move more than 50 lbs. without a mechanical aid and communicate with others. Working Conditions May be exposed to noise, dust, fumes, airborne particles, smoke (Not over OSHA Permissible Exposure Levels). Safety training is provided in accordance with applicable law, industry standards and company policy. Work environment is a manufacturing warehouse atmosphere with extreme temperature changes, loud noises and machinery with moving parts. Work environment could also involve some outside exposure. Acknowledgment This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the Firm. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability. Apply Now! Limited Job Opportunities are Available. All interested candidates MUST complete an employment application and pre-screen interview to be considered for the position. Fidelity Manufacturing ******************* Requirements:

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus. Job Summary The University of North Georgia is currently accepting applications for a IT Student Technician on the Gainesville campus working with Technical Support Services. Duties including work order ticket entries and assignments, assist with computer inventory and tracking, imaging, equipment management and surplus, installation, deployment, basic troubleshooting, and other duties as assigned. Responsibilities * The IT Student Technician will be responsible for: * Assistance with classroom and conference room technology support * Assistance with video conference meetings, webinars and virtual events held by Zoom and Microsoft Teams * Assist with installation and deployment of IT equipment * Basic computer troubleshooting skills * Perform other duties and responsibilities as assigned Knowledge, Skills, & Abilities * Basic computer use and troubleshooting, customer service, ticket entry, must possess mobility to work in a standard office setting and to use standard office equipment, including a computer. * Stamina to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 25 pounds. * Vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. * Sitting for extended periods of time. * Ability to certify and maintain good standing in golf cart/LSV training course. Required Qualifications * Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker. Required Documents to Attach * Resume * Cover letter USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Institutional Values The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at *********************************************** Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Equal Employment Opportunity The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans. Other Information * This is not a supervisory position. * This position does not have financial responsibilities. * This position will be required to drive. * This role is considered a position of trust. * This position does not require a purchasing card (P-Card). * This position will travel 1% - 24% * This position does not require security clearance. Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires. Background Check * Position of Trust

Resolutions Support Specialist Role: To preserve the credit union's assets by preparing the appropriate paperwork and submitting the documentation package to maximize the credit union recovery. This position will also work with the appropriate parties to recover Credit Union collateral. Acts as backup to Resolutions Specialist as needed. Essential Functions & Responsibilities: Files legal paperwork on charged off loans and shares when applicable as per credit union policy and procedures. Submits charged off loans to 3rd party debt collection company when applicable as per credit union policy and procedures. Reviews, researches, and submits declaration page for proof of insurance and collateral protection refunds. Processes all GAP claims. Completes file maintenance on accounts for home address, updated phone numbers, email address, and proper coding of accounts. Handles returned loan payments. Receives and documents notice of bankruptcy. Initiates and oversees the process of repossessions from submitting repossession paperwork through the loan charge off. Reviews pending secretion claims, working with repossession agents, and preparing collateral for auctions. Performs backup duties to the Account Resolution Clerk on negative share accounts and on posting of debt management companies. Assists in processing and monitoring CUNA claims and administering deceased accounts when needed. Provides end of month collection support as needed. Performs other duties as assigned Performance Measurements: Accountability - Holds self-accountable for quality, timely and effective results. Follows determined objectives and priorities. Accepts responsibility for mistakes; complies with established systems and rules. Attention to Detail - Carefully thinks through assignments or situations and demonstrates logical thought (related to CU practices /processes), and attention to detail. Work is accurate and complete. Communication - Listens to others, processes information, and communicates appropriately. Gives feedback when requested and is receptive to feedback received. Keeps others informed and ensures message is received by end-user. Member Service - Meets the needs of both internal and external members. Delivers quality products and/or services; exhibits a can-do attitude. Job Knowledge - Meets job knowledge for current position level. Usually performs all tasks in expected time. Employee is continuing professional growth. Works with appropriate level of supervision and knows when to ask questions or ask for help. Usually uses available resources before requesting assistance. Decision Making, Problem Solving & Critical Thinking - Uses good judgment and solves common or routine problems. Understands how actions effect department and CU. Seeks advice or guidance when appropriate. Teamwork - Promotes team and departmental teamwork, Expresses positive expectations for others, speaks of team members in positive terms, shows respect for others. Knowledge and Skills: Experience: One month to twelve months of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Ability to troubleshoot, comprehend and follow complex technical procedures. Attention to detail. Basic Excel experience required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds.

Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) Essential Job Functions: * Use own experience of recovery to help others. * Facilitate and lead support group meetings. * Develop recovery plans tailored to the individual's unique circumstances. * Assist individuals in identifying and utilizing resources in the community for further support. * Collaborate with mental health professionals to ensure comprehensive care. * Encourage self-advocacy among individuals to help them achieve their goals. * Document individual progress and maintain confidentiality of all personal information. * Participate in ongoing training and professional development opportunities. * Educate individuals, families, and the community about mental health and substance abuse. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High school diploma or GED. Willing to self identify as a person in recovery from substance abuse or mental health issues. Certification as a Peer Recovery Specialist is preferred. Must obtain certification as a Peer Recovery Specialist within one year of hire. Certification requires two years of living in recovery.Additional education and/or experience may be required per program requirements. Knowledge/Skills/and Abilities: * Assist clients in identifying and achieving their personal recovery goals. * Must be knowledgeable and have experience with care of adults with severe and persistent mental illness as well as chemically dependent adults. * Skills and competence to establish supportive trusting relationships and maintain healthy boundaries and respect for client rights and personal preferences. * Knowledge of the characteristics and problems of adults with severe and persistent mental illnesses, and/or chemical dependence. * Ability to quickly assess situations and use sound judgment in defusing potentially risk situations. * Ability to establish and maintain effective working relationships with other employees, medical and clinical professionals, and the general public. * Ability to prepare clear and concise client documentation/reports. * Ability to incorporate cultural and age appropriate care into all aspects of communication and service delivery. * Ability to communicate effectively both orally and in writing with other employees, program staff, persons receiving services, outside organizations, and others. * Share personal experiences to provide hope and encouragement. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.

Job Description IT Systems Admin/Engineers at Ascend provide responsive customer support, maintain and troubleshoot network systems to ensure seamless connectivity, and implement cybersecurity protocols to safeguard data and uphold a secure, efficient technology environment. Acts as primary liaison with external IT Providers for the Alachua, FL site. Determine the goals of IT for Alachua site within broad outlines provided by the business. Contribute to the continuity of computer services by providing necessary technical leadership and project coordination. Forecast costs, equipment and personnel needs for projects and programs as required and related to information systems. Prepare long and short-range plans for application selection, systems development, and acquisition of the resources needed to support them. Install, configure, and maintain network hardware and software components, including routers, switches, firewalls, and access points. Diagnose and resolve complex network issues related to connectivity, security, and performance, ensuring minimal downtime. Help business operations groups utilize information systems to improve their efficiency.. Ensures computer equipment, hardware, and software are updated to meet organizational needs. Identify and leverage resources to perform regular security monitoring to identify intrusions and vulnerabilities. Identify technologies that can be used to automate tasks and work with users to implement them efficiently. Provide systems network support and security, including patches, firewalls, etc. Stay updated with the latest advancements in networking technologies and industry best practices. Document network configurations, changes, and technical procedures for reference and knowledge sharing. Managing backup and restoration for validated systems. Set up and support of audio and video equipment. Managing and maintaining a Hyper-V and VMWARE cluster. Managing and maintaining Microsoft Azure and Office 365 Tenant Managing and maintaining Intune, SharePoint, Exchange, Defender for Endpoint. Support of remote users stationed globally. Communicate the user's needs and issues to the external and offsite IT team. Present project status reports to management as well as project teams. Perform gap analysis of validation documentation, systems, and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Generate, review and update computer system related policies and procedures. Develop and/or review/approve various types of system validation and infrastructure qualification documentation, including but not limited to User Requirements Specification, Data Integrity Assessments, and Administration SOPs. Supports Change Management initiatives to maintain GMP compliance. Work closely with system owners to effectively implement new computerized systems, system upgrades, or system modifications. Coordinate validation/qualification activities, propose, and implement validation/qualification strategies and serve as the subject matter expert. Vendor Management Other duties as assigned. Requirements Educational Qualifications Associate's degree or higher, required Bachelor's degree, preferred Additional Qualifications 2-3 years managing and maintaining a Hyper-V and VMWARE cluster, required 2-3 years' experience in CCNA or Security+ certification preferred This position does not have supervisory responsibilities This is a hybrid position, requiring 4-5 days per week on-site at our Alachua, FL location. Physical Requirements Physical Demands Light work ( Physical Activity Repetitive motion Kneeling/crouching Typing/grasping Balancing Crawling Walking Stooping Reaching Pushing/pulling Lifting Standing Hearing Climbing Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Employee Discounts Employee Assistance Program

Job DescriptionSalary: 16 JOIN OUR WELLNESS TEAM - 24/7 SHIFTS AVAILABLE The WAVE International is revolutionizing mental health and addiction recovery with our holistic approach. Join our mission to create healthier, happier lives for all. YOUR ROLE As a Wellness Support Technician (WST) at our new 48-bed residential substance use disorder (SUD) treatment center in Lake City, FL, you'll be on the frontlines of client care, providing supervision, support, and assistance throughout their recovery journey. You'll monitor medications, document client activities and behaviors, and motivate clients to participate in therapeutic programs in a dynamic, supportive environment. YOU'LL MAKE AN IMPACT BY: Following all policies and procedures related to client interaction, confidentiality, and supervision Ensuring client safety through appropriate supervision and location checks Transporting clients to and from outings while representing The Wave in the community Ensuring clients adhere to and attend their daily scheduled activities Documenting interactions and progress with clients as required by treatment plans Orienting new clients to the facility and completing necessary paperwork Conducting searches to maintain a drug-free and safe environment De-escalating agitated clients and providing supportive redirection Participating in staff meetings and attending all required training Adapting productively to changing circumstances and needs IDEAL CANDIDATE You see potential in every client and believe in holistic healing. Your compassionate approach creates a safe space for individuals on their recovery journey. You excel in high-pressure situations while maintaining a positive, can-do attitude. YOU'LL THRIVE HERE IF YOU HAVE: College Degree from an Accredited institution in BA and Psychology (Preferred) 1-3 years of experience in healthcare settings working with client safety and well-being Driver's License (Required) CPR Certification (Required) Strong proficiency with computers and technology Excellent communication skills, both verbal and written Ability to establish and maintain effective working relationships Adaptability to rapidly changing environments Skill in consulting with clients and interacting respectfully with family members Ability to remain calm in stressful situations WORK DETAILS: Job Type: Full-Time, Part-Time available Pay: Up to $16.00 per hour Schedule: Varies - 24/7 operation with on-call nights, weekends, and holidays may be required Setting: JCAHO accredited rehabilitation center Location: Lake City, FL 32055 (in-person) Benefits: Flexible schedule and company benefits package for full-time employees Drug screening and background check required Physical demands include mobility throughout facility and ability to respond to emergencies READY TO MAKE WAVES? Join our team of dedicated professionals committed to making a difference in the lives of our clients. Your support as a Wellness Support Technician (WST) is invaluable in providing exceptional care.

Job Description Job Title: Technology Services Engineer - MSP Direct Hire Immediate need for a Technology Services Engineer to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most - exceptional patient care! Join a fast-growing healthcare technology services provider that delivers secure, reliable IT solutions enabling providers to focus on patient care. We're seeking a Technology Services Engineer who combines deep technical expertise with strong client management skills to ensure the success of our healthcare partners. This is a hybrid role that blends technical leadership, project execution, and client relationship ownership. You'll serve as the primary technical liaison for key accounts-solving complex infrastructure issues, driving service adoption, and ensuring alignment between IT strategy and business outcomes. What You'll Do: Serve as the technical lead and primary point of contact for assigned client accounts, managing major technical issues, security incidents, and IT projects. Build trusted client relationships through clear communication and solution-oriented engagement. Lead deployments and implementations across servers, networks, cloud services (M365/Azure), and cybersecurity platforms. Manage project delivery from scope to execution, ensuring success across timeline, budget, and client satisfaction. Respond to and coordinate critical incidents, collaborating with internal engineers and third-party vendors to drive resolution. Provide Tier 3 technical support-troubleshooting and resolving complex infrastructure or system issues escalated from other teams. Oversee the service ticket lifecycle for assigned accounts, guiding technicians on prioritization and closure. Develop and maintain client technology roadmaps, identifying opportunities to improve reliability, performance, and security. Maintain accurate documentation of systems, configurations, and service activities in internal systems (e.g., ConnectWise). Mentor junior engineers and share best practices to improve team knowledge and performance. What You'll Bring: Proven experience managing client relationships in a technical or managed services setting. Strong Tier 3 technical proficiency across infrastructure, networking, Microsoft 365/Azure, and cybersecurity. Demonstrated success in technical project leadership and client-facing solution delivery. Excellent written and verbal communication skills, with the ability to translate technical concepts into clear business terms. Strong time management and multitasking skills to balance multiple clients, tickets, and projects. Bachelor's degree in Information Technology, Computer Science, or a related technical discipline. Why You'll Love Working Here: Partner directly with healthcare organizations whose technology impacts real patient outcomes. Work alongside skilled engineers and service leaders who value collaboration and innovation. Engage in technically challenging, meaningful work where your expertise drives results. Competitive salary, full benefits (medical, dental, vision, life, disability, 401(k) match), and paid holidays