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Technical support engineer jobs in Greenville, SC

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  • Technical Support Specialist

    Find Great People | FGP 4.0company rating

    Technical support engineer job in Easley, SC

    Job Title: Tech Support Agent (Restaurant Industry Focus) Overview: We are seeking a tech-savvy, motivated individual with a background in restaurant management to join our Tech Support team. This role involves providing high-quality, hands-on support for Point of Sale (POS) systems, inventory controls, and financial reporting. This is a 6-month contract-to-hire opportunity. Key Responsibilities: Provide technical support for POS systems, assisting store managers and assistant managers in fast-paced environments (primarily fast food restaurants). Troubleshoot and resolve hardware and software issues, working independently and collaboratively with the support team. Utilize proprietary software and the TigerPaw ticketing system to manage and document support requests. Required Skills: Hands-on experience with inventory controls, financial reporting, and sales tracking in a restaurant environment. Ability to diagnose and resolve hardware and software issues without relying on scripted responses. Strong understanding of management-level functions of POS systems beyond basic usage. Excellent communication skills with the ability to explain technical issues to non-technical users.
    $28k-38k yearly est. 5d ago
  • Information Technology Support Engineer

    Merge It 4.0company rating

    Technical support engineer job in Greer, SC

    Our enterprise-level client is seeking to add an IT Support Engineer to the team in Greer, SC. Please see below for full details- Job Notes: -- 6-month contract / extensions possible, but not guaranteed. -- Onsite in Greer, SC 29651 -- Drug & Background required. -- Schedule: 8:00am - 5:00pm M-F -- Flexibility to work 2nd shift and weekend a plus -- Onsite in a Manufacturing environment. Pay Rate = $23 w2 per hour plus benefits Key Responsibilities: Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities Reimage and deploy PCs as part of refresh or break/fix processes Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals Support users with Office 365 applications and Windows OS issues Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools Collaborate remotely with team members across other locations to resolve complex issues Perform basic hands-and-feet network support: check switch power status, create console sessions as directed Ensure timely and professional communication with end users and team leads Technical Environment & Minimum Requirements: Strong experience supporting Windows desktop environments Proven hands-on experience with Office 365 at the deskside level Basic knowledge of device imaging, reimaging, and PC deployment best practices Excellent problem-solving and customer service skills Nice to Have: Experience using ServiceNow or similar ticketing systems Familiarity with Windows Autopilot deployments Hands-and-feet network support (switch checks, console sessions) Certifications: Certifications such as A+, MCP, or ITIL are a plus but not required Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.
    $23 hourly 4d ago
  • Information Technology Specialist

    Insight Global

    Technical support engineer job in Pelzer, SC

    ONSITE in Pelzer, SC 6+ Month Contract with the potential to convert full time KEY RESPONSIBILITIES: Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues Provide 2nd level user support for incidents that require local resolution and cannot be resolved by the Service Desk. Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation. Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned. Collaborate with End User Services Team to resolve end-user's technology issues. Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User's team. Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness. Support PC replacement programs and emergency exchanges. Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc. Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties Develop/optimized, repair and return to user procedures on OS/hardware related issues. Keep IT manager inform about the state of the local infrastructure. Support the Platform Service team for local backup operation in line with corporate policies Any additional responsibilities assigned by his supervisor as required. Orders and/or manages repair parts as required. Assists with any necessary wiring for networks and phone services as required. Must Haves: • Bachelor's Degree or equivalent experience. • 2+ years of MS Windows desktop operating system deployment and support experience. • 2+ years of SCCM/MECM and Intune experience. • PC refresh experience. • Solid Network Infrastructure Principles knowledge. • Solid Security Principles Knowledge. • Experience providing in-person and remote support. Plusses: • ITIL v3 certification. • ISO/IEC 9001 and 27001 Knowledge. • Apple Mac deployment and support experience. • Windows 10 experience is an advantage. • Mobile Device Management experience. Compensation: $22hr to $29/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
    $22 hourly 4d ago
  • IT Specialist

    Godshall Recruiting

    Technical support engineer job in Travelers Rest, SC

    Salary: $50,000 - 60,000 What is your perfect fit? Strong experience with providing technical assistance to end-users Ability to research, diagnose and troubleshoot Great written & oral communication skills Do you enjoy working in office everyday? If that describes you, we need to talk! What your future day will look like: Normal schedule is 8am - 5pm with ability to work early mornings, evenings or weekends periodically Assist with software applications and hardware needs Handling multiple projects at once Benefits Offered: Full benefits including medical, dental, STD, Long TD, PTO Type: Direct To be a champion in this role, you will need: 1+ years of help desk or technical support experience Proficiency in Office 365 applications Ability to travel up to 50 miles as needed Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
    $50k-60k yearly 1d ago
  • Information Technology Technician

    ES Foundry 4.1company rating

    Technical support engineer job in Greenwood, SC

    ES Foundry Corp Role: IT Technician Who We Are: ES Foundry is the only US-based pure play solar foundry that provides Domestic Content Bonus ITC compliant product solutions for US end customers. The company's manufacturing facility is in South Carolina. Our founding members have accumulated experience of over 40GW+ of module sales and 30GW+ of manufacturing operation expansion. ESF offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining EFS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit. Key Responsibilities Work on user reported cases to troubleshoot IT issues related to computers (desktop and laptops), printers, network and system. Ensure security and privacy of networks and computer systems. Perform preventive and corrective maintenance on computer equipment. Assist onsite and remote employees with their computer and software related issues. Software installation and basic network troubleshooting. Setup and Imaging computers. Support manufacturing IT equipment such as printers (laser and label). Support audio-visuals request or issues on events or meetings. Perform assets lifecycle for computers, printers and handhelds. Manages IT inventory. Unlock Windows AD user accounts. Require working after business hour or night shift (as and when required). Any other reasonable duties assigned by superior. Qualifications and Skills Technical aptitude to learn and follow instructions. Problem solver and strong attention to detail. Hands on experience with diverse computer systems and networks. Ability to research solutions and work independently on tasks. Broad knowledge in Windows client/server network environment. Strong troubleshooting skills in Windows Operating System and O365 issues. Excellent diagnostic and problem-solving skills. Excellent communication and interpersonal skills. Demonstrated ability to work in teams and individually. Experiences working in Multi-National Company especially in production environment. IT Professional Certification as IT Technician ES Foundry Corp, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.
    $29k-49k yearly est. 2d ago
  • IT Support Services II-Help Desk

    Courser

    Technical support engineer job in Greenville, SC

    Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
    $34k-57k yearly est. Auto-Apply 21d ago
  • IT Support Specialist - Duncan

    Morris Business Solutions 3.5company rating

    Technical support engineer job in Duncan, SC

    Job Description IT Support Specialist - Fast Track Your IT Skills with Us! Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a passionate IT Support Specialist to join our dynamic Managed Services (MSP) team. As an IT Superhero, you'll troubleshoot tech challenges for our clients and keep their systems running smoothly Who is Morris Business Solutions: We're a fun and supportive family-run business offering cutting-edge IT solutions across North and South Carolina. Think top-notch computers, cybersecurity, and everything in between! Responsibilities / Qualifications: Become a tech hero by troubleshooting problems for our clients via phone, email, or in person. Juggle multiple tasks like a pro - keeping track of support requests and keeping things organized is key! Dive into a wide range of IT challenges, from hardware to software. Highly Preferred Skills (but we can train the right candidate!): 2+ years of IT experience (or a passion for learning and a willingness to grow!) IT-related degrees or certifications a plus Experience with networks, firewalls, and keeping servers happy Experience with the tech trinity: Active Directory, VPN, and SQL Bonus points for experience with MSP, Office 365, and IP Phones Be able to work in the Duncan office 5 days a week. Why Choose Morris Business Solutions? Competitive salary and bonus structure (hello, financial freedom!) Comprehensive benefits package including health insurance, 401k with match, and paid time off (because work-life balance matters!) Explore the world with our annual Presidents Club Trip! (Past destinations: Paris, Hawaii, and more!) Training and development opportunities to keep your tech skills on point Join a fun and supportive team that feels like family! Ready to join the Morris Business Solutions family?
    $34k-51k yearly est. 3d ago
  • Sulzer Careers: IT Support Specialist

    Sulzer 2.9company rating

    Technical support engineer job in Easley, SC

    FE_WIBU-E488 IT Support Specialist - Full Time - Easley (SC), United States Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for a/an IT Support Specialist to join our FE_WIBU team in United States . Your main tasks and responsibilities: Position Summary: The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures. Key Responsibilities: Technical Support & Systems Administration - Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices. - Build and configure PCs and laptops per standard configurations. - Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy. - Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures. - Monitor and apply security updates, antivirus, and system patches. Networking & Infrastructure - Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls. - Troubleshoot and resolve network issues, including VPN and wireless connectivity. - Maintain network documentation and dashboards for proactive monitoring. Project & Vendor Coordination - Assist with IT project planning, budgeting, and implementation. - Coordinate with vendors and consultants for hardware/software procurement and support. - Handle warranty claims and ensure compliance with purchasing policies. IT Operations & Process Improvement - Use ServiceNow to manage and resolve help desk tickets. - Document solutions and contribute to knowledge base articles. - Support local applications and user access control. - Propose and implement improvements in IT processes and infrastructure. To succeed in this role, you will need: Education & Experience - Bachelor's degree in Computer Science or related field, or equivalent experience. - 5+ years of experience in IT support and systems administration. - Experience in a multi-site, enterprise IT environment preferred. Technical Skills - Strong knowledge of Windows OS, Microsoft Office Suite, and server technologies. - Proficiency in Cisco networking, including routers, switches, and wireless controllers. - Familiarity with ITIL practices and ServiceNow or similar ticketing systems. - Experience with backup systems, storage solutions, and virtualization. - Experience with Intune/SCCM is a plus. - Experience with Microsoft Defender for Endpoint is a plus. Soft Skills - Strong analytical, troubleshooting, and problem-solving skills. - Excellent verbal and written communication. - Ability to explain technical concepts to non-technical users. - Good intercultural awareness and adaptability. Physical & Travel Requirements: - Ability to lift up to 50 lbs and perform physical tasks such as crawling under desks or climbing ladders. - Occasional travel to remote sites and between local offices (up to 20%). What we offer you: Competitive Paid Time Off (3 weeks to start) 12 Company Paid Holidays per year Annual Bonus Program Full Medical, Dental, and Vision benefits Company Paid Short Term and Long Term Disability, Company Paid Life Insurance 6% 401K or Roth Company Match with Immediate Vesting Company Paid Retirement Security Contributions following 1 year of employment Tuition Reimbursement/Educational Assistance Quarterly Gym Reimbursement Do you have a question about the role? Reach out to Kerry Wilt at ********************* or Hiring Manager - Ethan Wentz. Our team is looking forward hearing from you! Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA. [Not translated in selected language]
    $35k-66k yearly est. Easy Apply 60d+ ago
  • IT Support Specialist I

    Converse University 4.1company rating

    Technical support engineer job in Spartanburg, SC

    SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution. ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Computer (80%) Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices. Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely Install, troubleshoot and problem resolution for standard and customized software and Update and maintain accurate data and inventory of all devices, assets, software and license Must communicate with internal and external customers in a positive, solution-oriented Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse. Tracking and routing problems and requests, and document resolutions Identifying and escalating situations requiring urgent attention Testing equipment that has been repaired prior to returning the equipment to the user Mentor student workers Provide documentation and knowledge-based articles on deployment, policies and procedures Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers) Set-up and tear down equipment for special events Installing and maintaining all multimedia equipment when feasible Provide assistance to departments and offices of the university with multimedia related issues Maintain and update documentation on all multimedia equipment JOB QUALIFICATIONS: Minimum qualifications: Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline, equivalency in other degree, certificates and 6 months-1 year of experience are accepted. Preferred Qualifications: Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred. Experience with Windows and Mac devices Knowledge/Skills/Abilities: Ability to provide technical support to users Ability to explain technical concepts in non-technical terms to faculty, staff and students Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates Knowledge of computer hardware and software Basic network connectivity troubleshooting Skill to prepare clear and concise written communications Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects Ability to learn new software and hardware packages Adapt to changes in technology Work independently and as a team member Well-grounded philosophy of honesty, integrity, and respect Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public Ability to work with and engage a diverse group of people Ability to work independently yet value and support a team-based environment Demonstrated professionalism and positive attitude GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers. Work Schedule: Monday-Thursday 8:00-5:00, Friday 8:00-1:00 Display a willingness to work additional hours during the week and/or weekend, if required. Licenses: NA DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.
    $46k-56k yearly est. 26d ago
  • IT Support Specialist - Russian/Ukrainian is required

    U Trust Insurance Agency LLC 4.2company rating

    Technical support engineer job in Spartanburg, SC

    Job DescriptionSalary: U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities. Key Responsibilities Set up and configure Windows laptops and desktops. Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers). Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues). Assist employees with simple technical questions (accounts, printers, email settings). Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC. Set up or replace peripherals (monitors, keyboards, webcams, headsets). Ensure devices are updated and secure (Windows updates, basic settings). Required Qualifications 13 years of experience in IT support, helpdesk, or similar role. Strong knowledge of Windows 10/11. Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics. Ability to troubleshoot hardware and software issues independently. Good communication skills in English; Russian or Ukrainian is a strong advantage. Responsible, organized, and comfortable working with tasks on demand. Nice-to-Have Ability to assemble or upgrade a PC (optional). Experience with remote support tools (AnyDesk, TeamViewer, Zoom Remote Control). Ability to document simple internal instructions (SOPs). We Offer Flexible workload tasks as needed (side work / extra income). Long-term cooperation with a stable U.S. company. Competitive compensation per hour or per task. Friendly international environment. How to Apply Please apply directly through the platform where you found this job post. We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.
    $29k-40k yearly est. 6d ago
  • Help Desk Support 2

    Security Finance 4.0company rating

    Technical support engineer job in Spartanburg, SC

    Security Finance is Hiring: Help Desk Support 2 Location: This position is remote with travel required on a quarterly basis. (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Help Desk Support 2, you will: * Provide Level 2 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. * Mentors and assts level 1 technicians with Technical Support * Receives initial and referred incoming contacts and calls from field and home office personnel regarding system or operational related problems and/or service request * Resolves moderately complex problems requiring system and technical knowledge and delivers services to meet internal customer expectations and needs * Records key information of reported incidents into Incident (case) Management System * Determines additional routing of reported cases to other Help Desk levels and/or supporting departments as needed * Reviews Tier 1 tickets for correct troubleshooting and resolution status * Informs management of recurring problems and/or deficiencies * Assist with electronic setup for new office locations or merged offices as needed. * Perform quality assurance testing and assessment of new software. * Prompt and regular attendance is required. To be a great fit, you should have: * 1 year of experience in a help desk environment * A reliable internet connection (DSL or faster) * A strong customer service orientation with effective verbal and written communication skills * Ability to work professionally with others and maintain composure in stressful situations * Flexibility in work hours * Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures * Ability to troubleshooting and remotely installing hardware * High School Diploma or equivalent required * A 2-year technical school degree or equivalent (preferred) * Related technical certifications (preferred) We offer: * Top-notch training to help you build a solid foundation and excel in your role. * A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. * Community Service opportunities - we actively contribute to charities, local food banks, and educational initiatives. * Career growth potential - we encourage internal growth and provide pathways for advancing careers. Why Security Finance? We are a proud, community-focused company that has been helping our neighbors since 1955. We offer a welcoming and supportive work environment, where employees are valued and given opportunities to grow. At Security Finance, it's not just about providing financial services-it's about making a difference in the communities we serve. Ready to make a difference?
    $33k-69k yearly est. 12d ago
  • F-35 Aircraft Field Support Engineer Staff (Lask AB, Poland)

    Lockheed Martin 4.8company rating

    Technical support engineer job in Greenville, SC

    Join the Lockheed Martin Aeronautics Company as an Aircraft Field Service Engineer (FSE) on our Aeronautics Field Sustainment team! This position will support the Polish Air Force at Lask Air Base. As a Nose to Tail (NTT) FSE, the preferred candidate will be a subject Matter Expert(SME) in Avionics/Mission Systems (MS). It is desired the individual also be an emerging authority in APG/Vehicle Systems (VS) and Supportable Low Observable (SLO)/Structures, with the skill set to accomplish troubleshooting and analysis of VS, MS, or SLO. The candidate will act as part of the Lockheed Martin Aeronautics Field Sustainment Team's technical interface to the on-site Customer (both Operations and Maintenance) in resolving issues arising from maintenance and modification activities for all matters dealing with the F-35 aircraft. What You Will Be Doing Responsibilities include: •Accomplish troubleshooting and analysis of difficulties experienced in the field. • Attend debriefings, to aid in the rapid identification of emerging issues that require company intervention to avoid aircraft downtime. • Document all unusual operational / maintenance problems to ensure the company is apprised of and can identify emerging failure trends. • Initiate Action Requests (ARs). Identifying unique operational problems that require technical, procedural, or quality assurance actions to resolve. Provide on-site assistance to company and Customer personnel initiating ARs. • Provide training to Customer personnel. • Must be able to work with and interact with the maintainer as well as the professional engineers from other F-35 companies as a peer. • Applicant must be able to work and communicate well both orally and written in a team environment as this position involves significant and continued interface with customer personnel at all levels. • Provide support for the assigned site on aircraft ground maintenance and operational limitations. • Direct on-site support as requested by customer, site manager or program management. Lead and track multiple engineering and provide periodic status to Customer and Program Management. • Some travel required; candidates must be willing and able to deploy with Customer personnel to the Continental United States (CONUS), Outside the Continental United States (OCONUS) and hazardous duty locations. Long term deployments may be required. US Department of Defense (DoD) mandated vaccinations may be required. • Must be able to obtain F-35 Special Program Access. Must possess an active Secret Security Clearance with an investigation/CV date within 5 years. Must be a US Citizen. This position is located at a facility that will require special access. Who You Are You have the impactful ability to inspire, motivate, and guide teams toward achieving goals while fostering a positive work environment. You act as a mentor who encourages growth and development, offering resources and feedback while respecting individual team members' approaches and methods. You thrive in cross-functional environments, actively engaging with colleagues from various departments to foster collaboration and achieve shared goals. What's In It For You: From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here. Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you. aeroafs #OneLMHotJobs aerosystems oconusreq Basic Qualifications The following Basic Qualifications are skills that a candidate must possess to be considered for this position: *Must have 6 years experience on 5th Generation Fighter Aircraft (F-22 or F-35) with experience troubleshooting APG/Vehicle Systems (VS) and/or Avionics/Mission Systems * Final Transferable Secret Security Clearance Desired skills The following Desired Skills are not required but are those skills that would set a candidate apart from the other candidates: * 3 years of experience with Avionics/Mission Systems (MS) * Previous Field Service Engineer (FSE) experience highly desired. * Experience communicating to Military leadership teams and Senior Leaders * Fault isolation and problem analysis experience at the sub-system level. * Technical report writing skills * Experience with technical drawings/schematics reading and interpretation. * Experience with engineering tools to include, but not limited to FSE Vision, PDM, VAS, JEDI, JARVIS, and CRE. * Knowledge of CATIA and System/Software Engineering Environment (S/SEE) * Experience partnering with military operational units Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. * At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Other Important Information By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to work remotely Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedule Information Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Security Clearance Information This position requires a government security clearance, you must be a US Citizen for consideration. Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $95,000 - $167,440. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $109,200 - $189,290. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
    $64k-83k yearly est. 22d ago
  • IT Support Specialist

    Appalachian Network Services Inc.

    Technical support engineer job in Fletcher, NC

    As an IT Support Specialist at Appalachian Network Services Inc, you will be a critical player within our IT department, providing high-level technical support and handling complex, escalated issues. This role is essential for ensuring efficient IT operations across the organization and includes significant responsibilities for onsite IT services and occasional cross-training with the Field Services department to support scheduling and operational demands. Key Responsibilities: Provide second-tier support for complex IT issues, both remotely and onsite, relating to technology such as workstations, servers, printers, networks, and phone systems. Act as the primary technician for onsite IT services, ensuring timely and effective resolution of issues. Support disaster recovery solutions and maintain network infrastructure, including WAN and LAN connectivity, routers, firewalls, and security. Implement and support remote access solutions, including VPN, Terminal Services, and Citrix. Monitor alerts and notifications from the remote monitoring and management system, responding accordingly through service tickets. Maintain and review system documentation in ConnectWise, ensuring accurate and effective documentation of support activities. Additional Duties and Responsibilities: Provide fast and effective responses to customer requests, improving customer service perception and satisfaction. Collaborate closely within the IT team to manage and escalate IT issues as required. Cross-train with the Field Services department to assist with large projects or scheduling needs, ensuring a cohesive and flexible operational capability. Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations. Licensing and Compliance Requirements: This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met. Company Culture: At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations. We support professional growth and continuous learning, encouraging our team to enhance their skills and contribute effectively to our technological goals. We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported. Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel. Knowledge, Skills, and Abilities Required: Advanced understanding of operating systems, business applications, printing systems, phone systems, and network infrastructure. Strong interpersonal and communication skills, including telephony skills, active listening, and customer-care abilities. Proficient in diagnostic and troubleshooting skills with the ability to multitask and adapt quickly to changing requirements. Self-motivated with the ability to work effectively in a fast-paced environment. Professional Certifications: Required: ETAI Computer Service Technician CST, Associate-level certifications from all of the major system manufacturers that we currently sell (e.g., Paxton, 2N, Sangoma, Bosch, Milestone, Kramer, BitTitan as well as Microsoft 365 Certified: Fundamentals) Preferred: CompTIA Security+, Network+, Server+ Experience: Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. At least 5 years of experience in IT support roles, demonstrating a track record of problemsolving and technical expertise. Schedule: Full-time, 8 Hour Shift, Monday to Friday Potential on-call responsibilities as needed As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.
    $34k-56k yearly est. 4d ago
  • IT Support Specialist

    Mobile Communications America 4.4company rating

    Technical support engineer job in Spartanburg, SC

    MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced **IT Support Specialist** to support our growing **central team.** The position is a hybrid role in **Spartanburg, SC.** **MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.** **WHAT YOU WILL BE DOING:** + Collaborate with business stakeholders to understand their technology needs and objectives. Document and analyze these requirements to recommend suitable IT solutions. + Develop system design and specifications, including data models, architecture, and functional specifications for software or hardware solutions. + Evaluate and recommend new technologies, tools, and software to improve the efficiency, security, and effectiveness of IT systems. + Assist in software development and programming tasks as needed, especially in cases where custom solutions are required. + Diagnose and resolve hardware, software, and network issues. Provide support to end-users and helpdesk teams in resolving technical problems. + Conduct testing and quality assurance activities to ensure the reliability and functionality of IT systems. Identify and address defects and issues. + Create and maintain documentation, including technical specifications, system configurations, and user manuals. + Monitor and enforce IT security policies and compliance with industry standards and regulations, such as GDPR, HIPAA, or other relevant laws. + Analyze data to provide insights and reports that can support decision-making processes and business objectives. + Provide training and guidance to end-users and technical support teams on IT systems and applications. + Collaborate with vendors and external service providers to evaluate and procure IT products and services. **WHAT YOU WILL BRING TO THE TEAM:** + Bachelor's degree in Computer Science, Information Technology, or a related field. + Strong technical skills and knowledge of various IT systems, software, and hardware. + Proficiency in programming languages, database management, and network protocols. + Project management skills and experience. + Excellent problem-solving and analytical abilities. + Strong communication and interpersonal skills. + Knowledge of industry best practices, security protocols, and compliance requirements. + Relevant certifications (e.g., CompTIA A+, Network+, or Certified Information Systems Security Professional (CISSP)) may be required or preferred. **YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:** The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. **TRAVEL REQUIREMENTS:** Travel as necessary to support company and customer needs. **DIRECT REPORTS:** No Direct Reports **WHO WE ARE** Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. **WHAT WE BELIEVE** We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. _NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified._ _Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._ **_Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."_** _\#LI-AH1_
    $29k-54k yearly est. 60d+ ago
  • IT Administrator

    North American Rescue 4.1company rating

    Technical support engineer job in Greer, SC

    This role oversees and maintains the organization's comprehensive IT infrastructure, focusing on system reliability, data security, user support, and technology lifecycle management. This involves managing servers, network components, cloud services, and endpoint devices to ensure optimal performance and business continuity. ESSENTIAL RESPONSIBILITIES This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed. System and Server Management: Deploy and test updates on all servers, ensuring proper functionality and security. Manage and monitor all network hardware (servers, network access control appliances, firewalls, etc.) for performance and intrusion. Maintain and update firewall OS and configure both the firewall and network access control (NAC) for content filtering. Evaluate server performance and ensure sufficient storage capacity. Manage server hardware upgrades (RAM, drives) and perform software upgrades. Manage and maintain the Active Directory (AD) domain, including user onboarding/offboarding, access privileges, and security. Ensure all server software, including specialized applications like the barcode server software, is updated and running efficiently. Security and Endpoint Management (Client Devices): Develop, test, and execute a schedule for installing updates/patches on client endpoints. Manage comprehensive threat detection and prevention (antivirus, anti-spyware, anti-malware) solutions across all servers and client endpoints, ensuring timely updates and optimal performance. Monitor the network for potential security intrusions. Ensure file system privileges are correctly set to maintain data security. Data Protection and Disaster Recovery (DR): Validate data backups (on-site and off-site) for proper execution, content accuracy, and retention. Perform data and system restores upon request. Regularly test full system restores and Active Directory restoration procedures. Write and test the organization's Disaster Recovery plan. Office 365 and Cloud Services: Ensure Office 365 services (including email/cloud-based messaging and collaboration) are running efficiently. Manage user accounts within Office 365 (add/remove users, password management). Test Office 365 backups and restoration procedures. Procurement and Vendor Management: Research, purchase, and manage the inventory of all IT hardware (including new endpoint devices) and software/licensing. Coordinate, oversee, and manage all work with external IT consultants and vendors. Oversee and manage other IT-related systems, such as VoIP/phone systems and internet service providers (ISPs). User Support and Troubleshooting: Set up and configure all new endpoints (including domain access, user profiles, remote access like VPN shortcuts, and security software). Provide support for all endpoint issues (hardware, OS reinstallation, software reinstallation, network access, performance, file system privileges). Troubleshoot network issues (internal/intranet/internet connectivity) and printer issues. Provide support for key line-of-business applications (e.g., ERP/CRM like Great Plains and Salespad), including add-ons, and general office software issues. Troubleshoot database issues involving SQL Server and TSQL queries. Deliver user training on new software updates (e.g., Office 365 application updates). Serve as the primary contact for advanced support from hardware vendors (e.g., Dell). Physical Security Systems: Manage and maintain building access control (e.g., badges via security software). Manage and maintain security camera systems. SUPPLEMENTAL RESPONSIBILITIES Completes any tasks and/or projects assigned by supervisor Other duties as assigned ACCOUNTABILITY Maintain and develop exceptional technical documentation for all network, system, and endpoint configurations, troubleshooting, and maintenance procedures. Responsible for the overall maintenance, troubleshooting, and management of the entire network and all associated servers (including cloud services, web server, VPN, and file sharing/storage servers) and computers. Research, recommend, and deploy IT best practices, standards, and protocols for system and network maintenance. AUTHORITY This role has no direct reports QUALIFICATIONS Education/Experience: Associate's Degree or 5+ years of experience in IT Specific Characteristics: Proven ability to effectively communicate with stakeholders, build trust, and maintain a high level of professionalism. Adaptable and flexible to rapidly changing priorities. Commitment to maintaining the highest degree of confidentiality when handling sensitive information. Ability to maintain composure under pressure and manage multiple simultaneous tasks effectively. Proficiency across all IT disciplines, with the ability to diagnose and fix problems across various software and hardware platforms. Strong customer service skills, helpful demeanor, and ability to perform well under stress. DEMANDS Time and availability Must be able to work at least 40 hours each week from 8 am-5 pm, or some variation thereof. Occasional evening and weekend work may be required as job duties demand Travel Must have transportation to and from headquarters. Physical The physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to hear and talk Use of hands for keyboard usage Frequent sitting, standing and walking Occasional reaching with hands and arms, stooping, kneeling, and lifting and/or moving up to 100 pounds when moving and changing computer equipment. Environment Must be able to work in a moderately loud work environment. DISCLAIMERS AAP/EEO Statement- North American Rescue, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
    $52k-72k yearly est. 60d+ ago
  • IT Network and Cyber Engineer

    Parkway Products, LLC 3.6company rating

    Technical support engineer job in Greenville, SC

    Assists with upgrade and support IT infrastructure at existing sites and deploy greenfield IT infrastructure at newly built or acquired sites. Supervisory Responsibilities: None Duties/Responsibilities: include the following. Other duties may be assigned. Lead WAN/LAN/VLAN site surveys and installations. Deploy secure corporate and guest network capabilities at sites. Investigate and resolve network and application connectivity issues. Deploy and maintain backups and related network resiliency. Assist with deskside support requests and issues as assigned. Create and maintain network topology documentation. Deliver assigned tasks and projects. Create and maintain knowledge base documentation for common network issues and resolution steps. Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Minimum education: associate or bachelor's degree in computer science or related discipline. Relevant professional experience may be substituted for formal education requirements At least 2 years of experience as a network engineer or related IT role. Dynamic, proactive work ethic. Deployment experience with the following: virtualized servers, SASE, VLAN, firewalls, data backup capabilities, NAC / conditional access. Experience working in a hybrid environment consisting of on-premise, co-location (private hosting), and IaaS (cloud) infrastructure. In-depth knowledge of routing technologies. Expertise with Windows OS environments. Expertise with server virtualization: VMware (vSphere) or Microsoft Hyper-V. Expertise with backup technologies such as Datto and Veeam. Demonstrated knowledge of network engineering and cybersecurity best practices. Preferred Specific experience with Meraki WAP and Fortigate Firewall deployments. Expertise with Microsoft Entra and on-premise Active Directory (hybrid environment). Experience with Microsoft IaaS capabilities. Experience working in regulated environments (pharma / med device industries with 22 CFR, cGMP compliance). Experience with deployment and maintenance of VOIP technology. Relevant certifications such as CCNP, CompTIA Network+, CWNA, CISSP, etc. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.
    $58k-69k yearly est. Auto-Apply 60d+ ago
  • IT Network and Cyber Engineer

    Clayens Us LLC

    Technical support engineer job in Greenville, SC

    Job Description Assists with upgrade and support IT infrastructure at existing sites and deploy greenfield IT infrastructure at newly built or acquired sites. Supervisory Responsibilities: None Duties/Responsibilities: include the following. Other duties may be assigned. Lead WAN/LAN/VLAN site surveys and installations. Deploy secure corporate and guest network capabilities at sites. Investigate and resolve network and application connectivity issues. Deploy and maintain backups and related network resiliency. Assist with deskside support requests and issues as assigned. Create and maintain network topology documentation. Deliver assigned tasks and projects. Create and maintain knowledge base documentation for common network issues and resolution steps. Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Minimum education: associate or bachelor's degree in computer science or related discipline. Relevant professional experience may be substituted for formal education requirements At least 2 years of experience as a network engineer or related IT role. Dynamic, proactive work ethic. Deployment experience with the following: virtualized servers, SASE, VLAN, firewalls, data backup capabilities, NAC / conditional access. Experience working in a hybrid environment consisting of on-premise, co-location (private hosting), and IaaS (cloud) infrastructure. In-depth knowledge of routing technologies. Expertise with Windows OS environments. Expertise with server virtualization: VMware (vSphere) or Microsoft Hyper-V. Expertise with backup technologies such as Datto and Veeam. Demonstrated knowledge of network engineering and cybersecurity best practices. Preferred Specific experience with Meraki WAP and Fortigate Firewall deployments. Expertise with Microsoft Entra and on-premise Active Directory (hybrid environment). Experience with Microsoft IaaS capabilities. Experience working in regulated environments (pharma / med device industries with 22 CFR, cGMP compliance). Experience with deployment and maintenance of VOIP technology. Relevant certifications such as CCNP, CompTIA Network+, CWNA, CISSP, etc. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.
    $62k-83k yearly est. 19d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Technical support engineer job in Spartanburg, SC

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour
    $21 hourly 1d ago
  • IT Support Administrator - Salary range $60 - $70k annually BOE

    Isoflexpackaging

    Technical support engineer job in Gray Court, SC

    We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization. Responsibilities: Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications. Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security. Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner. Monitor system performance and proactively identify and resolve potential issues to minimize downtime. Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches. Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals. Manage user accounts, permissions, and access rights across various systems. Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement. Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). 5- 7 years proven experience as an IT Administrator or in a similar role. Strong knowledge of IT systems, networks, hardware, and software applications. Familiarity with cybersecurity best practices and tools. Excellent problem-solving skills and the ability to think analytically. Effective communication skills to interact with both technical and non-technical stakeholders. Detail-oriented approach to managing tasks and documentation. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company matching. Professional development opportunities and support for certifications. Collaborative and inclusive work environment. If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role. ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.
    $55k-77k yearly est. Auto-Apply 32d ago
  • IT Support Administrator - Salary range $60 - $70k annually BOE

    Flexsol Packaging Corp 4.2company rating

    Technical support engineer job in Gray Court, SC

    We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization. Responsibilities: Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications. Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security. Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner. Monitor system performance and proactively identify and resolve potential issues to minimize downtime. Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches. Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals. Manage user accounts, permissions, and access rights across various systems. Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement. Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). 5- 7 years proven experience as an IT Administrator or in a similar role. Strong knowledge of IT systems, networks, hardware, and software applications. Familiarity with cybersecurity best practices and tools. Excellent problem-solving skills and the ability to think analytically. Effective communication skills to interact with both technical and non-technical stakeholders. Detail-oriented approach to managing tasks and documentation. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company matching. Professional development opportunities and support for certifications. Collaborative and inclusive work environment. If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role. ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.
    $53k-72k yearly est. Auto-Apply 32d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Greenville, SC?

The average technical support engineer in Greenville, SC earns between $44,000 and $87,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Greenville, SC

$62,000
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