Technical support engineer jobs in Greenville, SC - 172 jobs

About the Role We are seeking a IT Support Specialist to deliver exceptional IT support across office and field operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end -users. The ideal candidate has strong problem -solving skills, excellent communication, and a passion for staying current with technology trends. Key Responsibilities Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support. Configure and deploy new hardware/software; provide basic end -user training. Support and maintain Active Directory, Microsoft 365, and Windows environments. Oversee Antivirus and Windows Update Servers to keep devices secure and compliant. Provide remote and onsite troubleshooting for hardware, software, and networking issues. Maintain clear IT documentation for processes, systems, and activities. Ensure proper management of printers, copiers, and scanners. Collaborate with vendors and internal stakeholders to optimize systems. Participate in training and professional development to strengthen technical expertise. Provide after -hours support for urgent issues or project implementations when needed. Qualifications Associates Degree in IT or a related field. DataClear certification Proficiency with Active Directory, Microsoft 365, and Windows OS. Experience in hardware/software setup, configuration, and troubleshooting. Familiarity with networking, Linux, and information security practices. Strong communication skills for supporting non -technical users. Commitment to continuous learning and staying updated on emerging technologies.

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR l7MJCIeO2A

SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution. ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Computer (80%) * Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices. * Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus * Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely * Install, troubleshoot and problem resolution for standard and customized software and * Update and maintain accurate data and inventory of all devices, assets, software and license * Must communicate with internal and external customers in a positive, solution-oriented * Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse. * Tracking and routing problems and requests, and document resolutions * Identifying and escalating situations requiring urgent attention * Testing equipment that has been repaired prior to returning the equipment to the user * Mentor student workers * Provide documentation and knowledge-based articles on deployment, policies and procedures Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers) * Set-up and tear down equipment for special events * Installing and maintaining all multimedia equipment when feasible * Provide assistance to departments and offices of the university with multimedia related issues * Maintain and update documentation on all multimedia equipment JOB QUALIFICATIONS: Minimum qualifications: * Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline, equivalency in other degree, certificates and 6 months-1 year of experience are accepted. Preferred Qualifications: * Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred. * Experience with Windows and Mac devices Knowledge/Skills/Abilities: * Ability to provide technical support to users * Ability to explain technical concepts in non-technical terms to faculty, staff and students * Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates * Knowledge of computer hardware and software * Basic network connectivity troubleshooting * Skill to prepare clear and concise written communications * Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects * Ability to learn new software and hardware packages * Adapt to changes in technology * Work independently and as a team member * Well-grounded philosophy of honesty, integrity, and respect * Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public * Ability to work with and engage a diverse group of people * Ability to work independently yet value and support a team-based environment * Demonstrated professionalism and positive attitude GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers. Work Schedule: Monday-Thursday 8:00-5:00, Friday 8:00-1:00 Display a willingness to work additional hours during the week and/or weekend, if required. Licenses: NA DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.

Job DescriptionSalary: U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities. Key Responsibilities Set up and configure Windows laptops and desktops. Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers). Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues). Assist employees with simple technical questions (accounts, printers, email settings). Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC. Set up or replace peripherals (monitors, keyboards, webcams, headsets). Ensure devices are updated and secure (Windows updates, basic settings). Required Qualifications 13 years of experience in IT support, helpdesk, or similar role. Strong knowledge of Windows 10/11. Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics. Ability to troubleshoot hardware and software issues independently. Good communication skills in English; Russian or Ukrainian is a strong advantage. Responsible, organized, and comfortable working with tasks on demand. Nice-to-Have Ability to assemble or upgrade a PC (optional). Experience with remote support tools (AnyDesk, TeamViewer, Zoom Remote Control). Ability to document simple internal instructions (SOPs). We Offer Flexible workload tasks as needed (side work / extra income). Long-term cooperation with a stable U.S. company. Competitive compensation per hour or per task. Friendly international environment. How to Apply Please apply directly through the platform where you found this job post. We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.

Security Finance is Hiring: Help Desk Support 2 Location: This position is remote with travel required on a quarterly basis. (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Help Desk Support 2, you will: * Provide Level 2 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. * Mentors and assts level 1 technicians with Technical Support * Receives initial and referred incoming contacts and calls from field and home office personnel regarding system or operational related problems and/or service request * Resolves moderately complex problems requiring system and technical knowledge and delivers services to meet internal customer expectations and needs * Records key information of reported incidents into Incident (case) Management System * Determines additional routing of reported cases to other Help Desk levels and/or supporting departments as needed * Reviews Tier 1 tickets for correct troubleshooting and resolution status * Informs management of recurring problems and/or deficiencies * Assist with electronic setup for new office locations or merged offices as needed. * Perform quality assurance testing and assessment of new software. * Prompt and regular attendance is required. To be a great fit, you should have: * 1 year of experience in a help desk environment * A reliable internet connection (DSL or faster) * A strong customer service orientation with effective verbal and written communication skills * Ability to work professionally with others and maintain composure in stressful situations * Flexibility in work hours * Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures * Ability to troubleshooting and remotely installing hardware * High School Diploma or equivalent required * A 2-year technical school degree or equivalent (preferred) * Related technical certifications (preferred) We offer: * Top-notch training to help you build a solid foundation and excel in your role. * A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. * Community Service opportunities - we actively contribute to charities, local food banks, and educational initiatives. * Career growth potential - we encourage internal growth and provide pathways for advancing careers. Why Security Finance? We are a proud, community-focused company that has been helping our neighbors since 1955. We offer a welcoming and supportive work environment, where employees are valued and given opportunities to grow. At Security Finance, it's not just about providing financial services-it's about making a difference in the communities we serve. Ready to make a difference?

Join the Lockheed Martin Aeronautics Company as an Aircraft Field Service Engineer (FSE) on our Aeronautics Field Sustainment team! This position will support the Finnish Air Force at Rovaniemi Air Base, Finland. As a Nose to Tail (NTT) FSE, the preferred candidate will be a subject Matter Expert(SME) in Avionics/Mission Systems (MS). It is desired the individual also be an emerging authority in APG/Vehicle Systems (VS) and Supportable Low Observable (SLO)/Structures, with the skill set to accomplish troubleshooting and analysis of VS, MS, or SLO. The candidate will act as part of the Lockheed Martin Aeronautics Field Sustainment Team's technical interface to the on-site Customer (both Operations and Maintenance) in resolving issues arising from maintenance and modification activities for all matters dealing with the F-35 aircraft. What You Will Be Doing Responsibilities include: •Accomplish troubleshooting and analysis of difficulties experienced in the field. • Attend debriefings, to aid in the rapid identification of emerging issues that require company intervention to avoid aircraft downtime. • Document all unusual operational / maintenance problems to ensure the company is apprised of and can identify emerging failure trends. • Initiate Action Requests (ARs). Identifying unique operational problems that require technical, procedural, or quality assurance actions to resolve. Provide on-site assistance to company and Customer personnel initiating ARs. • Provide training to Customer personnel. • Must be able to work with and interact with the maintainer as well as the professional engineers from other F-35 companies as a peer. • Applicant must be able to work and communicate well both orally and written in a team environment as this position involves significant and continued interface with customer personnel at all levels. • Provide support for the assigned site on aircraft ground maintenance and operational limitations. • Direct on-site support as requested by customer, site manager or program management. Lead and track multiple engineering and provide periodic status to Customer and Program Management. • Some travel required; candidates must be willing and able to deploy with Customer personnel to the Continental United States (CONUS), Outside the Continental United States (OCONUS) and hazardous duty locations. Long term deployments may be required. US Department of Defense (DoD) mandated vaccinations may be required. • Must be able to obtain F-35 Special Program Access. Must possess an active Secret Security Clearance with an investigation/CV date within 5 years. Must be a US Citizen. This position is located at a facility that will require special access. Who You Are You have the impactful ability to inspire, motivate, and guide teams toward achieving goals while fostering a positive work environment. You act as a mentor who encourages growth and development, offering resources and feedback while respecting individual team members' approaches and methods. You thrive in cross-functional environments, actively engaging with colleagues from various departments to foster collaboration and achieve shared goals. What's In It For You: From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here. Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you. aeroafs #OneLMHotJobs aerosystems oconusreq Basic Qualifications The following Basic Qualifications are skills that a candidate must possess to be considered for this position: *Must have 6 years experience on 5th Generation Fighter Aircraft (F-22 or F-35) with experience troubleshooting Avionics/Mission Systems(MS) and/or APG/Vehicle Systems (VS) * Final Transferable Secret Security Clearance Desired skills The following Desired Skills are not required but are those skills that would set a candidate apart from the other candidates: * 3 years of experience with Avionics/Mission Systems (MS) * Previous Field Service Engineer (FSE) experience highly desired. * Experience communicating to Military leadership teams and Senior Leaders * Fault isolation and problem analysis experience at the sub-system level. * Technical report writing skills * Experience with technical drawings/schematics reading and interpretation. * Experience with engineering tools to include, but not limited to FSE Vision, PDM, VAS, JEDI, JARVIS, and CRE. * Knowledge of CATIA and System/Software Engineering Environment (S/SEE) * Experience partnering with military operational units Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. * At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Other Important Information By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to work remotely Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedule Information Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Security Clearance Information This position requires a government security clearance, you must be a US Citizen for consideration. Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $95,000 - $167,440. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $109,200 - $189,290. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.

Technical Support Engineer - Plumbing & Construction Systems ?? Location: Site-based / Hybrid depending on project ??? Sector: Plumbing, Building Services, Construction Technology ?? Type: Full-time About the Role We're recruiting a Technical Support Engineer with strong plumbing and construction experience to support customers, installers, and contractors working with our building-services products. This role suits someone who understands how things work on-site - from pipe runs and fittings to commissioning, regulations, and real-world installation challenges - and who can translate that knowledge into clear technical guidance. You'll be the first point of contact for resolving installation issues, advising on best practice, and supporting both digital and mechanical aspects of our systems. Key Responsibilities Provide technical support to installers and contractors for plumbing-integrated and construction-related products Troubleshoot installation, commissioning, and performance issues across plumbing, mechanical, and basic electrical systems Interpret and explain technical drawings including plumbing schematics, site plans, and construction layouts Advise on compliance with relevant building regulations, water bylaws, and installation standards Support field teams with product setup, system configuration, and on-site problem resolution Create installation guides and technical documentation tailored for tradespeople and construction professionals Feed real-world insights back to engineering to improve product design and reliability What You'll Bring Hands-on plumbing experience - installation, maintenance, or service background preferred Understanding of construction environments including site workflows, safety practices, and coordination with other trades Strong diagnostic skills for mechanical and plumbing systems Ability to communicate clearly with installers,

FLSA Status: E Days of Work: 210 SPARTANBURG SCHOOL DISTRICT SEVEN, SOUTH CAROLINA , MARCH 2025 JOB TITLE: SCHOOL TECHNOLOGY SUPPORT SPECIALIST Days: 210 DISTRICT OFFICE GENERAL STATEMENT OF JOB Under general supervision assists the Director of Technology with maintaining and support staff, and performs related work as required. Reports to the principal. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Physically moves and relocates computers, monitors and printers. Assign and collect student devices. Maintain accurate records of technology devices in inventory system (1 to 1 Plus). Report and package devices for warrantied service/repair and perform repairs or other maintenance within warranty specifications. Serves as the initial contact and first level of support for information technology service and support requests. Oversee basic technology issues including installation, troubleshooting, maintenance and repair of information technology hardware and software. Supports students, teachers and office staff with school technologies. Assists with computer-based standardized testing. Set up classroom technologies or other audio-visual equipment including for special events. Operates a variety of equipment such as a computer, printer, copier, calculator, telephone, etc.; uses clerical, copier, computer supplies. Interacts and communicates with the Director of Technology and coordinates with the media specialist, assistant principal other District administrators, staff, and school administrators. Model appropriate technology use and care for students. Performs special projects and work for the Director of Technology and the Chief Operations and Technology Officer. Attends training, seminars and conferences, and consults with other technicians as necessary to maintain and enhance job knowledge and skills. ADDITIONAL JOB FUNCTIONS Performs routine administrative/office tasks as required, including but not limited to preparing reports and correspondence, copying and filing documents, answering the telephone, entering and retrieving computer data, etc. Performs related duties as required. MINIMUM TRAINING AND EXPERIENCE Requires high school diploma or experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must possess a valid state driver's license. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Requires some lifting work that involves walking or standing some of the time and involves exerting up to 60 pounds of force on a recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy. Ability to pack and unpack shipping boxes or move equipment unassisted. Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether like or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to subordinates and receiving assignments and/or direction from supervisor. Language Ability: Requires ability to read a variety of financial, legal and professional reports and documentation, policy and procedure manuals, dictionaries, etc. Requires the ability to prepare general reports, presentation materials, correspondence, news articles, publication copy, etc., with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control and confidence. Intelligence: Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; to deal with several abstract and concrete variables. Requires the ability to apply influence systems in managing a support staff and affecting public perception of District programs and issues; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions; to use persuasive language in spoken and written form; to counsel and teach employees. Must be able to communicate effectively and efficiently with persons of varying educational/cultural backgrounds and in a variety of technical and/or professional languages including budgeting, public relations, journalism, marketing, publication production, graphics, etc. Numerical Aptitude: Requires the ability to add and subtract totals, to multiply and divide, to determine percentages and decimals and to determine time. Must be able to use practical applications of statistics. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape; to identify creative mixes and matches as in publication design and visually read various information. Motor Coordination: Requires the ability to coordinate hands and eyes using office machinery. Manual Dexterity: Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, graphics instruments and equipment, etc. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Requires the ability to differentiate colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under significant stress when confronted with emergency situations or tight deadlines. The worker may be subject to tension as a regular, consistent part of the job. Physical Communications: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear). PERFORMANCE INDICATORS Knowledge of Job: Has knowledge of procedures and policies of the school district as they pertain to the performance of duties of the School Technology Support. Has thorough knowledge of the organization of the district. Is knowledgeable in the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Can make sound, educated decisions. Can take the initiative to complete the duties of the position without the need of direct supervision. Has the ability to plan, organize and prioritize daily assignments and work activities. Has knowledge in the areas of technology support. Has the ability to offer training and assistance to co-workers and employees of other departments as required. Has comprehensive knowledge of the terminology and various professional languages used within the department. Has knowledge of proper English usage, grammar, punctuation and spelling; has the mathematical ability to handle required calculations. Has knowledge of and is able to use modern office practices and equipment, including computers and related software. Knows how to maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation. Knows how to react calmly and quickly in emergency situations. Has the ability to learn and utilize new skills and information to improve job performance and efficiency. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with whom the position interacts. Quantity of Work: Performs described Essential Functions and related assignments efficiently and effectively to produce quantity of work which consistently meets established standards and expectations. Dependability: Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with established policies or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation intra- and interdepartmentally. Relationships with Others: Shares knowledge with managers, supervisors and co-workers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships inter- and intra-departmentally, and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions and complaints to establish and maintain good will. Emphasizes the importance of maintaining a positive image. Coordination of Work: Plans and organizes daily work routine. establishes priorities for the completion of work in accordance with sound time-management methodology. avoids duplication of effort. estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Safety and Housekeeping: Adheres to all established safety and housekeeping standards. Ensures such standards are not violated. Planning: Plans, coordinates and uses information effectively to enhance activities and production. Knows and understands expectations regarding such activities and works to ensure such expectations are met. Develops and formulates ways, means and timing to achieve established goals and objectives. Effectively and efficiently organizes, arranges and allocates manpower, financial and other designated resources to achieve such goals and objectives. Organizing: Efficiently organizes own work and that of subordinate staff. Ensures that personnel understand what results are expected of them, and that each is regularly and appropriately informed of all matters affecting or of concern to them. Staffing: Works with upper management, where appropriate, to select and recommend employment of qualified personnel. Personally directs the development and training of personnel under charge, ensuring their proper induction, orientation and training. Leading: Provides a work environment which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to personnel under charge concerning their performance. Commends and rewards personnel under charge for outstanding performance and takes timely and appropriate disciplinary action as necessary. Exercises enthusiasm in influencing and guiding others toward achievement of established goals and objectives. Controlling: Provides a work environment which is orderly and controlled. Coordinates, audits, and controls manpower and financial resources efficiently and effectively. Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of established standards, methods and procedures. Delegating: Assigns duties as necessary and/or appropriate to meet goals, enhance abilities of personnel under charge, build their confidence and assist them in personal growth. Has confidence in personnel under charge to meet new or additional expectations. Decision Making: Exercises discretion and judgment in developing and implementing courses of action affecting functions under charge. Recognizes when a particular policy, procedure or strategy does not foster the desired result and moves decisively and explicitly to develop and implement alternatives. Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of functions under charge. Employs imagination and creativity in the application of duties and responsibilities. Is not averse to change that supports achievement of goals and objectives. Human Relations: Strives to develop and maintain excellent rapport with personnel under charge. Listens to and considers their suggestions and complaints and responds appropriately. Establishes a work environment to promote and maintain mutual respect. Policy Implementation: Has a clear and comprehensive understanding of policies regarding functions under charge and the function of the organization. Adheres to policies in the discharge of duties and responsibilities and ensures the same from personnel under charge. Policy Formulation: Maintains awareness of changes in operating philosophies and policies and routinely reviews policies to ensure any changes in philosophy or practice are appropriately incorporated into functions under charge. Recognizes and understands the relationship between operating policies and practices and morale and performance. Strives to ensure that established policies enhance same. DISCLAIMER: This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Spartanburg School District Seven does not discriminate against any individual on the basis of race, religion, sex, color, disability, age, national origin, or any other applicable status protected by local, state or federal law. The district also provides equal access to the Boy Scouts of America and other designated youth groups as required by law.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Description About Maddox: We are the nation's leading provider of electrical transformers to the commercial and industrial market. We have primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. Maddox has been recognized by Inc. Magazine as one of the largest, fastest-growing companies in America. Maddox was founded on Christian values and we are passionate about investing in the people, processes, and culture that have made this a great place to work. Discover more at: ****************************************** or *********************** About Maddox + You: You will be responsible for supporting the technology experience of all Maddox employees and partners, the administration of network, surveillance, and building access control systems, and for handling both vendor management and administration of a wide-range of best-in-class industry software. The systems you will oversee touch every area of the organization. Your work will enable your colleagues to perform their tasks with speed and efficiency, enabling them to purchase, recondition, and sell industrial transformers better than anyone else in the market. Your hands-on, proactive approach to maintenance, your speedy responses to support requests, and your ability to identify problems and solve them quickly will give Maddox a competitive edge. You will respond to internal user support requests with the posture of a first-class customer success agent and resolve issues in a timely manner. You will provide users with access to systems, investigate and troubleshoot software and hardware failures, coordinate with external support teams and vendors, solve both documented and novel problems that arise within our various 3rd party systems, and replace faulty equipment. You will proactively ensure that all Maddox team members have the technological tools they need to be successful. You will set up new users and change access permissions as roles change. You will maintain and support a fleet of devices deployed across the business. You will ensure that networks are online and that facilities are secured by functional surveillance and access control systems. About Maddox's Systems: Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with MacBook Pros, docks, and multiple external monitors. Our shop employees are equipped with iPads and related peripherals. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. We exclusively employ cloud-based solutions that enable our team to work from anywhere. We prefer to integrate single-focus, best-in-class SaaS products, rather than rely on all-inclusive enterprise solutions. Solutions we currently employ include: Apple MacBooks and iPads, Apple Business Manager + Mosyle MDM, Google Workspace, Slack, Odoo (our ERP), Ubiquiti Unifi (Network, Protect, Access, UID), Zoom, RingCentral, Pipedrive, Asana, Adobe products, Zapier, QuickBooks Time, Office 365, and others. More about You: You excel at delivering clear, timely communication via phone, email, and chat, with a keen eye for detail and a focused approach. You enjoy and are adept at engaging with customers of all technical backgrounds. You have a history of skillfully managing external vendor relationships to get tangible results that are aligned with key company objectives. Your ability to "read the room" ensures you provide the necessary balance of friendly courtesy and professionalism in interactions with employees and vendors at every level. Your work style prioritizes collective success over solo or "hero" efforts. You exercise strong systems thinking, and you're a proactive self-starter. You're comfortable and capable of triaging, researching, and resolving complex business problems across multiple contexts, including enterprise resource planning environments. You bring hands-on experience in network, surveillance, and/or door access control installation and configuration/management. You have a strong technical background, and as a fast learner, you quickly adapt to new technologies and user/business contexts. You have a knack for project management and a proven track-record of successfully delivered IT projects that drive business objectives forward. Experience & Education:If you have 10+ years of related experience, that's great! We also love investing in promising early-career candidates with the right aptitude, attitude, and ambition. This is not an entry-level role: Current professional experience is required. Hands-on experience in ERP platform administration/support is required. Basics: Full-time. The schedule is generally 8:00 AM - 5:00 PM. On call for urgent needs. Drug-free workplace. Some travel between Maddox locations may be required. In-person at the Greenville location. Comprehensive Full-Time Benefits, including: 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years). Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more. Paid paternity/maternity leave 401k with 100% match up to 8% of wages. Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible. Pay: Starting range: $70k-$100k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors). Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.

Job Description Community Support Technicians needed for the Rutherford County, Forest City and Spindale area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Salary: $20-22/hour Is this your perfect fit? Would you love to work for a company with low turnover and good work life balance? Do you thrive in solving technical challenges? If that describes you, we need to talk! What your future day will look like: Respond to inbound technical support requests via phone, email, or internal channels Troubleshoot and resolve issues for systems efficiently Take ownership of service tickets from start to finish Communicate updates and resolutions clearly to customers and internal teams Document all actions accurately in service tickets Adapt to evolving technologies and processes Collaborate with support teams to ensure customer satisfaction Benefits offered: Weekly pay through Godshall! Great Medical and Dental benefits upon hire Type: Temp to Hire To be a champion in this role, you will need: 2-year degree or experience in technical support A+ Certification Proficiency in Microsoft Windows and Office products Familiarity with running reports in restaurants preferred We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps. If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for. Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.

We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization. Responsibilities: Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications. Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security. Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner. Monitor system performance and proactively identify and resolve potential issues to minimize downtime. Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches. Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals. Manage user accounts, permissions, and access rights across various systems. Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement. Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). 5- 7 years proven experience as an IT Administrator or in a similar role. Strong knowledge of IT systems, networks, hardware, and software applications. Familiarity with cybersecurity best practices and tools. Excellent problem-solving skills and the ability to think analytically. Effective communication skills to interact with both technical and non-technical stakeholders. Detail-oriented approach to managing tasks and documentation. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company matching. Professional development opportunities and support for certifications. Collaborative and inclusive work environment. If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role. ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.

We are seeking a skilled and motivated IT Administrator to join our dedicated IT team. As an IT Administrator at ISOFlex Packaging you will play a crucial role in ensuring the smooth operation of our technology infrastructure, supporting our employees in their daily work, and contributing to the overall efficiency of our organization. Responsibilities: Manage and maintain the company's IT infrastructure, including servers, networking equipment, and software applications. Install, configure, and troubleshoot hardware and software components, ensuring optimal performance and security. Provide technical support to end-users, addressing IT-related issues and inquiries in a timely and professional manner. Monitor system performance and proactively identify and resolve potential issues to minimize downtime. Implement and maintain cybersecurity measures to protect company data and systems from threats and breaches. Collaborate with cross-functional teams to implement IT projects and initiatives, ensuring seamless integration and alignment with business goals. Manage user accounts, permissions, and access rights across various systems. Keep abreast of industry trends and emerging technologies to make recommendations for continuous improvement. Document IT processes, procedures, and configurations to create a knowledge base for the team and end-users. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). 5- 7 years proven experience as an IT Administrator or in a similar role. Strong knowledge of IT systems, networks, hardware, and software applications. Familiarity with cybersecurity best practices and tools. Excellent problem-solving skills and the ability to think analytically. Effective communication skills to interact with both technical and non-technical stakeholders. Detail-oriented approach to managing tasks and documentation. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company matching. Professional development opportunities and support for certifications. Collaborative and inclusive work environment. If you are a proactive IT professional looking to contribute to a dynamic and growing organization, we encourage you to apply. Join us in shaping the future of at ISOFlex Packaging. Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this role. ISOFlex Packaging is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.

At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll resolve complex technical issues, ensuring our clients receive timely and effective solutions. By managing escalated service requests and supporting key business technologies, you'll play a critical role in driving client success. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. * Operate from a client location 100% of the time * Serve as primary contact for all end user issues at assigned client; from passwords resets, application and hardware break-fixes, to procuring standard and specific hardware requirements * Respond to, document, and prioritize walk in requests from users at assigned client * Receive & respond to escalated service requests, incidents and change requests from other VC3 team members in a timely manner * Maintain accountability to lower tier technical team members to assist with escalations that stretch beyond the tier 1 and/or tier 2 scope of support * Provide mentorship to lower tier technical team members * Troubleshoot and resolve issues with: * Customer line-of-business (LOB) applications and common applications like web browsers and Microsoft Office * General network connectivity including ISP * Common networking technologies such as DHCP and DNS * Wireless network performance and accessibility * Remote access technologies including VPN, RDS, and Citrix * Operating systems on servers, desktops, and laptops * End user iOS and Android mobile devices * Common peripherals such as printers * Complete technical administrative tasks such as: * Virus/malware removal * Add/remove/change virtual server resources * AD/365/application password resets * Work closely with client business unit managers and IT users to assess organizational IT requirements and training needs and develop strategies to implement and support hardware and software tools * Identify recurring issues and initiate problem tickets for them * Make recommendations for improvements of supported hardware and software * Engage vendors, 3rd parties, and client subject matter experts (SME) as needed during the troubleshooting process * Additional duties as required * 5+ years relevant technical experience is required OR 2 years experience in Onsite Systems Engineer I role at VC3. KPI goals consistently met in Onsite Systems Engineer I role * 5+ years experience managing: Windows Server, Microsoft/Office 365, Active Directory, GPOs, Virus and Security, TCP/IP, DHCP, DNS, Hyper-V and VMWare, routing and Switching, Firewalls, VPNs * 3+ years experience with virtualization technologies: Hyper-V, VMWare * CCNA, VMware, or Microsoft 365/Azure certifications highly desired * Strong knowledge of current IT concepts, issues, practices, methodologies, and trends * Good problem solving and decision-making skills; ability to understand and analyze complex issues * Go Beyond - you take that extra step to create moments that are unexpected but appreciated. * Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. * Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. * Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution. ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Computer (80%) Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices. Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely Install, troubleshoot and problem resolution for standard and customized software and Update and maintain accurate data and inventory of all devices, assets, software and license Must communicate with internal and external customers in a positive, solution-oriented Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse. Tracking and routing problems and requests, and document resolutions Identifying and escalating situations requiring urgent attention Testing equipment that has been repaired prior to returning the equipment to the user Mentor student workers Provide documentation and knowledge-based articles on deployment, policies and procedures Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers) Set-up and tear down equipment for special events Installing and maintaining all multimedia equipment when feasible Provide assistance to departments and offices of the university with multimedia related issues Maintain and update documentation on all multimedia equipment JOB QUALIFICATIONS: Minimum qualifications: Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline, equivalency in other degree, certificates and 6 months-1 year of experience are accepted. Preferred Qualifications: Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred. Experience with Windows and Mac devices Knowledge/Skills/Abilities: Ability to provide technical support to users Ability to explain technical concepts in non-technical terms to faculty, staff and students Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates Knowledge of computer hardware and software Basic network connectivity troubleshooting Skill to prepare clear and concise written communications Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects Ability to learn new software and hardware packages Adapt to changes in technology Work independently and as a team member Well-grounded philosophy of honesty, integrity, and respect Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public Ability to work with and engage a diverse group of people Ability to work independently yet value and support a team-based environment Demonstrated professionalism and positive attitude GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers. Work Schedule: Monday-Thursday 8:00-5:00, Friday 8:00-1:00 Display a willingness to work additional hours during the week and/or weekend, if required. Licenses: NA DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.

About Maddox: We are the nation's leading provider of electrical transformers to the commercial and industrial market. We have primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. Maddox has been recognized by Inc. Magazine as one of the largest, fastest-growing companies in America. Maddox was founded on Christian values and we are passionate about investing in the people, processes, and culture that have made this a great place to work. Discover more at: ****************************************** or *********************** About Maddox + You: You will be responsible for supporting the technology experience of all Maddox employees and partners, the administration of network, surveillance, and building access control systems, and for handling both vendor management and administration of a wide-range of best-in-class industry software. The systems you will oversee touch every area of the organization. Your work will enable your colleagues to perform their tasks with speed and efficiency, enabling them to purchase, recondition, and sell industrial transformers better than anyone else in the market. Your hands-on, proactive approach to maintenance, your speedy responses to support requests, and your ability to identify problems and solve them quickly will give Maddox a competitive edge. You will respond to internal user support requests with the posture of a first-class customer success agent and resolve issues in a timely manner. You will provide users with access to systems, investigate and troubleshoot software and hardware failures, coordinate with external support teams and vendors, solve both documented and novel problems that arise within our various 3rd party systems, and replace faulty equipment. You will proactively ensure that all Maddox team members have the technological tools they need to be successful. You will set up new users and change access permissions as roles change. You will maintain and support a fleet of devices deployed across the business. You will ensure that networks are online and that facilities are secured by functional surveillance and access control systems. About Maddox's Systems: Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with MacBook Pros, docks, and multiple external monitors. Our shop employees are equipped with iPads and related peripherals. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. We exclusively employ cloud-based solutions that enable our team to work from anywhere. We prefer to integrate single-focus, best-in-class SaaS products, rather than rely on all-inclusive enterprise solutions. Solutions we currently employ include: Apple MacBooks and iPads, Apple Business Manager + Mosyle MDM, Google Workspace, Slack, Odoo (our ERP), Ubiquiti Unifi (Network, Protect, Access, UID), Zoom, RingCentral, Pipedrive, Asana, Adobe products, Zapier, QuickBooks Time, Office 365, and others. More about You: You excel at delivering clear, timely communication via phone, email, and chat, with a keen eye for detail and a focused approach. You enjoy and are adept at engaging with customers of all technical backgrounds. You have a history of skillfully managing external vendor relationships to get tangible results that are aligned with key company objectives. Your ability to “read the room” ensures you provide the necessary balance of friendly courtesy and professionalism in interactions with employees and vendors at every level. Your work style prioritizes collective success over solo or “hero” efforts. You exercise strong systems thinking, and you're a proactive self-starter. You're comfortable and capable of triaging, researching, and resolving complex business problems across multiple contexts, including enterprise resource planning environments. You bring hands-on experience in network, surveillance, and/or door access control installation and configuration/management. You have a strong technical background, and as a fast learner, you quickly adapt to new technologies and user/business contexts. You have a knack for project management and a proven track-record of successfully delivered IT projects that drive business objectives forward. Experience & Education:If you have 10+ years of related experience, that's great! We also love investing in promising early-career candidates with the right aptitude, attitude, and ambition. This is not an entry-level role: Current professional experience is required. Hands-on experience in ERP platform administration/support is required. Basics: Full-time. The schedule is generally 8:00 AM - 5:00 PM. On call for urgent needs. Drug-free workplace. Some travel between Maddox locations may be required. In-person at the Greenville location. Comprehensive Full-Time Benefits, including: 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years). Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more. Paid paternity/maternity leave 401k with 100% match up to 8% of wages. Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible. Pay: Starting range: $70k-$100k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age, family size, and other factors). Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.