Technical support engineer jobs in Jackson, MS - 156 jobs
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Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Technical support engineer job in Jackson, MS
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$31k-51k yearly est. 8d ago
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Help Desk Support
Integrated Resources 4.5
Technical support engineer job in Clinton, MS
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
• Triage and resolve trouble tickets related to technical difficulties with various web-based applications.
• Provide technical expertise to ensure applications meet business requirements.
• Analyze current business processes and suggest improvements.
• Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new enhancements to ensure they meet end user expectations.
• Verify with the end user that the issue has been resolved and update trouble tickets and Chatter Posts accordingly.
• Monitor #Help Chatter Posts to ensure all posts are closed out quickly.
• Actively contribute to ongoing process improvement via ISO Process.
• Perform other duties or special projects as assigned.
• Ability to complete multiple simultaneous projects in a timely manner.
• Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve basic technical problems.
• Confirm the validity of the reported problems and seek known solutions related to these more complex issues.
• Provide monthly tip sheets to top volume branches and training department to improve training.
Qualifications
• Bachelor's degree from a four-year college or university preferred.
• 2+ years customer support/help desk experience.
• Strong communication, interpersonal, and analytical skills
• Ability and desire to provide excellent customer-service to internal and external customers
• Working knowledge of MS operating systems and applications.
• Ability to work independently in a dynamic environment.
• Telecommunications experience desired.
Additional Information
Paul Dubey
Technical Recruiter
Integrated Resources, Inc
IT REHAB CLINICAL NURSING
Inc. 5000 - 2007, 2008, 2009, 2010, 2011, 2012 & 2013 (7th Year)
Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70
(Direct) 732-549-5302 (Tel) 732-549-2030 x208 (F) 732-549-5549
$41k-65k yearly est. 1d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical support engineer job in Jackson, MS
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$47k-64k yearly est. 8d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support engineer job in Jackson, MS
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$31k-51k yearly est. 53d ago
Help Desk Technician | Jackson, MS (33351)
Stribling Equipment 4.5
Technical support engineer job in Richland, MS
Stribling Equipment, LLC and Empire Truck Sales, LLC are two of the most respected dealers in the Southeast. With the quality and reliability of great brands like John Deere with Stribling and Freightliner/Western Star with Empire, we are well positioned for continued growth as we continue to develop our markets. Due to our continued expansion, we are looking for a Help Desk Technician to join our team.
As a Help Desk Technician, you will be the first point of contact for our employees experiencing technical issues. Your primary responsibilities will include:
Troubleshooting hardware and software problems
Providing timely and accurate customer feedback
Logging all help desk interactions
Installing, modifying, and repairing computer hardware and software
Following up with employees to ensure issue resolution
Qualifications
Proven experience as a help desk technician or other customer support role
Tech-savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Excellent communication skills
Customer-oriented and patient
Education:
High school diploma or equivalent; higher degree in a computer-related field preferred
Benefits:
Competitive Wages
Exceptional Incentives & Benefits
Medical | Dental | Vision Insurance
Company Paid, Employee Short-term & Long-term Disability Coverage
In-House Training
401(k) Retirement Plan
Advancement Opportunities
We promote a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.
Stribling Equipment, LLC, Empire Truck Sales, LLC, and S&G Financial are Equal Opportunity Employer
$32k-59k yearly est. 16d ago
Technology Support Specialist
Bcbsms
Technical support engineer job in Flowood, MS
Healthy Careers Start Here
At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle.
Job Summary - The Technology Support Specialist is responsible for operating and monitoring all centralized Data Center computer systems and peripheral equipment, production job scheduling on the Mainframe, Service Desk functions that involve promoting production software changes submitted by the application support staff, logging user questions and issues, problem determination, and logging, assigning, and tracking issues using our Service Management Software. This position also involves monitoring for infrastructure and security related alerts to be addressed by the appropriate teams.
Job-Specific Requirements:
Bachelor's Degree in a Technology or Business related field is required.
Experience in operations of the following areas is desirable:
Service Management systems in a Help Desk environment
Automated job scheduling systems
Automated change control
Previous experience in an IT related field is a plus.
Strong verbal and written interpersonal and communication skills.Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management.
Excellent PC experience using spreadsheets, word processors, and databases.
A working knowledge of the healthcare business environment and processes is preferred.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
$31k-51k yearly est. Auto-Apply 60d+ ago
Connectivity Systems Engineer
Meta 4.8
Technical support engineer job in Jackson, MS
Meta is seeking a Connectivity Systems Engineer to join our DEC Design Engineering team. Our Data Centers are the foundation upon which our rapidly growing infrastructure efficiently operates and our innovative services are delivered. This role is responsible for the design of inside and outside plant structured cabling and infrastructure for our data center installations - including new builds, retrofits, special projects, and technology modifications. Connectivity Systems Engineers must demonstrate experience developing designs as well providing effective oversight of outsourced design work. In addition to assuring timely delivery of designs that meet (or exceed) project requirements, Connectivity Systems Engineers are expected to drive best practices and establish tools, processes, and standards consistent with large-scale data center deployments. Full design lifecycle engagement is required - with lessons learned from field deployments rolled into future programmatic designs. The Connectivity System Engineer will be expected to collaborate effectively with internal and external stakeholders - assuring all structured cabling design requirements are met in design execution.
**Required Skills:**
Connectivity Systems Engineer Responsibilities:
1. Drive designated program initiatives end-to-end - from requirements gathering, to design development, cross-functional validation, and rollout
2. For special programs, drive global project execution in addition to program development
3. Actively seek and promote best design practices, processes, and improvements to establish program designs conducive to large-scale builds
4. Actively incorporate lessons learned from previous builds and design generations
5. Fluent interfacing with network transport and network architecture requirements
6. Manage the design execution of complete and correct construction documents, schematic diagrams, pathways, rack systems, rack elevations, cable matrices, and bills of materials, as needed for all OSP, ISP, and Network structured cabling and infrastructure elements
7. Assist with request for proposal (RFP) process & bid documentation coordination for both design and construction contracts as required
8. Streamline deployment of project deliverables on short timelines
9. Validate and proof project deliverables and executable design documentation at each design milestone
10. Engage in the construction administration phase for design-driven elements that require technical depth that cannot be resolved directly by the Design Consultant or Geo Engineer - such as change coordination and request for information (RFI) responses
11. Partner with internal and external teams to drive programmatically approved changes across applicable projects
12. Manage and maintain documents reflecting project completion deliverables (i.e. as-built documentation), updating as required
13. Collaborate with internal stakeholders to deliver project designs meeting capacity and network requirements as well as rollout timelines
14. Drive scalable structured cabling solutions throughout Meta owned or operated data center spaces and support facilities
15. Serve as a Technical SME for programs and projects that one leads
16. Provide regular project status updates and support DEC Design Engineering and corporate dashboards that capture delivery, cost, quality, and other established metrics
17. Participate in various team syncs to drive alignment, visibility, and consistency in program and project execution
18. Identify and respond to risks and high-priority issues timely and effectively
19. Travel as required (~10-20%) to review projects and coordinate with onsite personnel and contractors at project locations
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor of Science degree in engineering or equivalent practical experience
21. 10+ years of experience delivering engineering results
22. Demonstrated expertise in physical infrastructure design including structured cabling and fiber-optic cabling
23. Proven leadership experience such as leading large projects, leading teams, coordinating with a wide variety and number of stakeholders
24. Comprehensive knowledge of and experience with fiber optic components, cabling, interconnect products, technologies, and standards
25. Effective prioritization skills to continuously analyze workload and qualify priorities based on impact and effort, often involving shifting deadlines and quick turnaround
26. Workflow efficiency and automation - demonstrated experience in improving/developing processes to drive efficiency, automating wherever possible
27. Construction experience such as site walks, punch lists, field coordination, RFIs, clash detection, lessons learned feedback loops, etc
28. Mission critical engineering project experience
29. Detail oriented, experience providing solutions to complex problems, and proven experience with effectively manage deadlines
30. Demonstrated experience effectively engaging with many stakeholders (internal and external) to extract, analyze, and qualify requirements to drive solutions from inception to completion
31. Experience with construction management applications (e.g. e-Builder, Unifier, BIM360, Procore)
**Preferred Qualifications:**
Preferred Qualifications:
32. Network design experience
33. BICSI accreditation - RCDD / DCDC certification
34. Network/Transport Certification (CCNA or equivalent)
35. PMP accreditation or similar
36. Experience with tooling & automation development (i.e. computer programming/scripting, database integration, dashboards, APIs)
37. Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies
38. Experience with fiber topology evolution to achieve resiliency and latency requirements
39. Experience leading & mentoring an in-house BIM team, providing technical direction and ensuring high-quality deliverables for data center connectivity projects
40. Experience developing, maintaining, & automating BIM models and workflows using Revit, ACC, AutoCAD, and Dynamo, and guiding custom tool/script development (Python, C#)
41. Experience with establishing and enforcing BIM standards and libraries, ensuring consistency and efficiency across large-scale builds and retrofits
42. Experience collaborating cross-functionally with network engineering, systems engineers, and external partners to align BIM deliverables with network architecture and project requirements
43. Management experience with design execution and quality control for construction documents, schematic diagrams, rack systems, cable matrices, and bills of materials for OSP/ISP/network cabling
44. Demonstrated knowledge of current BIM and data center design trends to better advocate for innovative solutions, and support project evaluation and dashboard reporting
**Public Compensation:**
$150,000/year to $209,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$150k-209k yearly 18d ago
Desktop Support Technicians
Kinetic Staffing
Technical support engineer job in Flowood, MS
Job Description
We are seeking Desktop SupportTechnicians to provide advanced technicalsupport within a managed IT services business. This role serves as the escalation point for complex IT issues and is responsible for resolving problems that extend beyond basic desktop support. The position is hands-on and technical, working closely with internal teams to support systems, applications, and infrastructure that keep client operations running reliably.
These are full-time, onsite roles based in Flowood, Mississippi.
Key Responsibilities:
Serve as the escalation point for complex desktop, application, and systems-related IT issues.
Troubleshoot and resolve issues involving Windows Server, Active Directory, Microsoft 365, and Exchange Online.
Support user access, permissions, and identity-related issues within Active Directory and Azure AD/Entra ID.
Assist with network connectivity issues involving VPNs, firewalls, switches, and routing.
Support virtualized environments using VMware or Hyper-V as needed.
Use RMM tools to monitor systems, perform remote support, and complete routine maintenance tasks.
Perform system updates, patching, backup checks, and basic security-related tasks.
Document issues, resolutions, and procedures clearly within the ticketing system.
Participate in IT projects such as upgrades, migrations, and onboarding activities.
Identify recurring issues and contribute to process improvements and service consistency.
Requirements
Associate's degree in information technology, computer science, or related field.
3-5+ years of IT support experience in a professional support or service desk environment.
Experience supporting Windows-based systems and Microsoft 365.
Working knowledge of Active Directory and identity and access management concepts.
General understanding of network fundamentals, including VPNs and connectivity troubleshooting.
Familiarity with virtualization, backup tools, or endpoint security solutions is a plus.
Experience working in a ticket-based support environment.
MSP or managed IT services experience strongly preferred.
Strong troubleshooting, documentation, and communication skills.
Self-motivated, team-oriented approach with the ability to work independently.
Compensation:
Salary range of $50,000-$55,000, with flexibility based on experience.
Company-paid health insurance with optional dental, vision, and life coverage.
401(k) with company match.
Paid time off plus paid holidays.
Monthly cell phone reimbursement.
Regular in-office meals and team events.
Ongoing training and professional growth opportunities.
$50k-55k yearly 18d ago
Technical Support Engineer
Gehc
Technical support engineer job in Jackson, MS
SummaryThe TechnicalSupportEngineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technicalsupport and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives.Job Description
Key Responsibilities
Advanced TechnicalSupport & Incident Management
Provide remote advanced technicalsupport for GEHC Software and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft).
Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes.
Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair).
Escalations, Quality & Productivity
Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership.
Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support.
Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth.
Knowledge Management & Tools
Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs.
Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness.
Maintain up-to-date knowledge of GEHC Software products, service expertise, and diagnostic tools to sustain “expert” advisory status.
Cross-Functional Collaboration & New Product Support
Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution.
Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality.
Training & Mentorship
Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for GEHC Software training.
Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support.
Documentation & Workflow
Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records).
Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times.
Customer-Centric Support
Provide 24x7x365 support in a fast-paced environment to ensure customer satisfaction and timely resolution of issues.
Willingness to:
Submit to a background investigation, including verification of past employment, criminal history, and educational background.
Take a drug test.
Be legally authorized to work in the United States without restriction.
Work overtime, on-call, weekends, and holidays as required.
Complete vendor credentialing as required.
Qualifications
Minimum: 5 year as TSE I or
TSE I requires a minimum of 5 years engineering experience as FE II and/or FE III, or equivalent external experience.
Proven expertise in repair and maintenance of GEHC Software and customer hardware.
Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning.
Technical Skills
Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms).
Strong working knowledge of:
Networking concepts and protocols
AWS
Citrix, Microsoft ecosystems
Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring
HL7 and legacy product integrations (as applicable)
Core Competencies
Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues.
Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams.
Leadership in change management, quality improvement, and productivity initiatives.
Customer-obsessed mindset with a track record of reducing cycle times and improving TTR.
Strong ability to manage both scheduled and ad-hoc competing priorities
Strong ability to pivot and manage multiple concurrent situations
Proven ability to self-direct and maintain high productivity while adhering to group standards
Work Conditions
Remote support position from employee's home office with an adequate work environment for professional customer interactions.
Participation in on-call rotations to facilitate 24x7x365 customer support.
Fast paced professional environment as part of customer focused critical care support center.
Optional
Education: Bachelor's degree in IT engineering or related field preferred.
Certifications: Networking, cloud, or vendor-specific certifications.
#LI-PA1
#LI-Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
$51k-76k yearly est. Auto-Apply 8d ago
Dynamic Server Support Technician
Worldwide Techservices Open 4.4
Technical support engineer job in Richland, MS
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
$39k-57k yearly est. 60d+ ago
IT Systems Engineer II - Public Sector
Lumen 3.4
Technical support engineer job in Jackson, MS
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As a highly technical and hands-on position, the IT Systems Engineer II will be supporting the Public Sector Solution Integration team and its specialized customers. Responsible for participating in multiple team environments and supporting efforts for all aspects of system integration including design, needs analysis, design review, testing, implementation, and validation.
Maintain configuration management of cabinets and systems for integration and deployment of telecommunication equipment and infrastructure for a nationwide network. Performance will primarily occur in a laboratory environment. The duties will include (but not limited to): system integration and configuration, equipment tracking and grouping, as well as RMA replacement and pre-deployment requirements, close work orders requiring pre-configuration of equipment, contribute and maintain documentation related to aforementioned responsibilities. Optimize and coordinate verification lab lifecycle activities (from equipment receipt, to integration, to deployment).
The responsibilities of this position will continue to grow as additional portions of the environment are accredited and achieve operational status, and as additional customer groups are added.
**The Main Responsibilities**
Create and maintain reports for patch compliance and system audit data.
Participate in ongoing operational projects.
Provide recommendations for system automation.
Troubleshoot hardware and software issues as they arise; document issues and associated resolutions.
Participate in OS patch management and coordination.
Perform ongoing maintenance and administration of assigned systems.
Ensure adherence to policies, processes, and procedures within areas of responsibility.
Assist with the execution of projects related to areas of responsibility.
Evaluate, build, integrate, test, and prepare systems for operational use and patches for rapid remediation and deployment.
Follow operational documentation including guidelines, policies, processes, and standards.
Read and interpret engineering documentation (e.g., Scope of Work and Engineer Design Package); provide feedback and corrections through redlining.
Interpret, follow, and critique Method of Procedure (MOP) related to any job function or equipment for which technicians are responsible.
**What We Look For in a Candidate**
**Basic Qualifications** :
Knowledge and experience should include computer network and IT system operations.
Knowledge and experience in system architecture and engineering disciplines. Specific technical knowledge of enterprise-level networking and network security.
Available 24/7 for Network Outages and Maintenance window work as needed.
Must be willing to work rotating, on-call, and or work after hours as needed.
Candidate must be a US Citizen.
Minimal travel may be required.
**Preferred Qualifications** :
Bachelor's degree and/or advanced degree in Electrical/Computer Engineering or Computer Science and experience, or a strong interest in, the cybersecurity field.
2+ years of experience in Information Security, Information Assurance (IA), or Cyber Security programs.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$69,694 - $92,925 in these states: CO
$73,013 - $97,350 in these states: VA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
Requisition #: 341159
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$73k-97.4k yearly 11d ago
IT Network Cabling technician.
Security and Network Technology 4.6
Technical support engineer job in Jackson, MS
Job DescriptionBenefits:
401(k) matching
Flexible schedule
Health insurance
Paid time off
Benefits/Perks
Competitive Compensation
Flexible Scheduling
Career Growth Opportunities
Job Summary
We are seeking a knowledgeable IT Cable Technician to join our team. As the IT cable Technician, you will be responsible for pulling network data cable, installing network racks, patch panels, network/security related equipment. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
Pull Cable / label install related equipment
Install and configure software
Train colleagues in best practices in technology and how to use software and equipment
Qualifications
Previous experience as an IT Technician or an IT Certification is preferred
Strong troubleshooting and analytical skills
Ability to work well as part of a team
Strong written and verbal communication skills
Understanding of data privacy and security
$50k-67k yearly est. 23d ago
Engineer, Software & Information Platform
Cardinal Health 4.4
Technical support engineer job in Jackson, MS
**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities.
This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Responsibilities:**
+ Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments.
+ Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies.
+ Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning.
+ Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections.
+ Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability.
+ Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits.
+ Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership.
+ Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices.
**Qualifications:**
+ Bachelor's degree preferred or equivalent work experience preferred
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred.
+ 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs
+ Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud
+ Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau
+ Advanced experience in writing complex SQL queries, stored procedures, etc
+ Experience in connecting analytic applications to GCP data stores such as BigQuery.
+ Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus
+ Preferred to have prior experience in Collibra and Atscale.
+ Experience with CI/CD pipelines such as Concourse, Jenkins is a plus
+ Google Cloud Platform or any BI tool administration certification is a plus
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$94.9k-135.6k yearly 40d ago
Cleared Desktop Support in Forest, MS
Desktop & Depot Support
Technical support engineer job in Forest, MS
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Forest, MS. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
Provide Workstation Software Break Fix support
IMAC - PC Install, Moves, Adds and Changes
Image Loads
Asset Recovery
Asset tagging
Printer Support
Client Center (Tech Bar) Support
IT Service Management Updates
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
Qualifications:
Minimum 5 years of working experience in Desktop Support
Knowledge of PC Imaging
Experience with change management and incident management
Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Preferred Qualifications:
Certified Dell Technician
Expertise in Inventory Control
Requirements
Must be within driving distance of Forest, MS and willing to work onsite
Must possess an active U.S. Government Secret Security Clearance or above
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************
Salary Description $20.00/hr - $26.00/hr
$20-26 hourly 60d+ ago
Product Solutions Engineer
Dodge Construction Network
Technical support engineer job in Jackson, MS
Dodge Construction Network (Dodge) is looking for a Product Solutions Engineer who's passionate about data, analytics, and solving complex customer challenges through technology. As a Product Solutions Engineer, you'll partner with Account Executives to drive the technical aspects of the sales process and ensure customer success from first conversation through deployment. You'll play a critical role in bridging the gap between our sales, product, and customer success teams-helping prospects and clients understand how our solutions can unlock real business value.
This is a full-time position and reports directly to the VP, Product GTM.
**_Preferred Location_**
This is a remote, home-office based role and candidates located in the continental United States will be considered.
**_Travel Requirements_**
Minimal travel expected for this role.
**_Essential Functions_**
+ Collaborate with sales teams to understand customer business challenges, qualify leads, and map them to data-driven solutions using Dodge products
+ Cultivate sales opportunities with key strategic clients and align those opportunities with product roadmap
+ Lead discovery sessions to understand customer needs and pain points
+ Work closely with product and engineering teams to relay customer feedback and ensure solution feasibility
+ Deliver engaging demos, proof-of-concepts (POCs), and technical presentations tailored to customer use cases
+ Translate complex data requirements into clear technical solutions and implementation plans
+ Serve as a trusted technical advisor, guiding prospects through solution design, data pipelines, and analytics best practices
+ Contribute to reusable demo assets, architecture templates, and technical playbooks for the broader team
+ Develop proactive go-to-market solutions for a given product and partner with product marketing to drive customer engagement across both new and existing business
+ Effectively position product use cases against key buyer personas including building product manufacturers, distributors, and financial industry segments
**_Education Requirement_**
Bachelor's degree in a related field or equivalent education and work experience.
**_Required Experience, Knowledge and Skills_**
+ 7+ years of experience in a Solutions Engineer, Sales Engineer, or Pre-Sales Consultant role within the data, analytics, or SaaS industry
+ Strong analytical and consultative selling skills
+ Ability to generate insights from new products to meet innovative customer needs
+ Proven background in insights, consulting, sales engineering, product consulting, or a related role
+ Demonstrated experience in B2B sales motions with enterprise and mid-market companies, preferably in the construction or manufacturing industry
+ Ability to communicate complex technical concepts to both technical and business audiences
+ Proven experience conducting live demos, POCs, and technical workshops.
+ Excellent storytelling and presentation skills-able to translate technology into customer value
**_Preferred Experience, Knowledge and Skills_**
+ Hands-on experience with modern data stack technologies (e.g., Snowflake, Databricks, BigQuery, dbt, Looker, Power BI, Tableau)
+ Understanding of APIs, data integration patterns, and security best practices
+ Exposure to enterprise sales motions and account-based strategies
+ Familiarity with statistical modeling, industry benchmarking, and marketshare related solutions including both supply and demand modeling
+ Familiarity with B2B lead generation solutions in the construction industry
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-2026-19_
$66k-95k yearly est. 20d ago
Application Support Engineer
Trustpilot 3.9
Technical support engineer job in Flowood, MS
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
The Application SupportEngineer maintains and oversees enterprise-level software applications to ensure performance, availability, and reliability across the company. This role involves providing technical troubleshooting, system integration, and user support, while serving as a liaison between IT, vendors, and business teams.
Provide support for core business applications, ensuring high availability, performance, and timely resolution of issues.
Analyze, diagnose, and resolve application incidents and problems by identifying root causes and implementing long-term solutions.
Act as a subject matter expert (SME) for supported applications and provide hands-on technical assistance to technical and non-technical stakeholders.
Collaborate with development, infrastructure, helpdesk, and vendor teams to implement application enhancements, upgrades, and patches.
Monitor application performance and availability.
Create and maintain documentation, including knowledge base articles, Standard Operating Procedures (SOPs), support runbooks, and system configurations.
Assist with deployment activities, change control, and release management processes.
Support incident response activities and participate in post-incident reviews to ensure continuous improvement.
Identify and implement automation opportunities to streamline support processes.
Provide user training and support during onboarding, upgrades, or application transitions.
Perform all other duties as assigned.
Required Skills/Abilities:
Highest level of integrity, honesty, and ethical behavior when handling sensitive and confidential information.
Excellent problem-solving and documentation skills, with the ability to work independently and collaboratively across teams.
Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Jet Addon, etc.) and SharePoint Administration, including Litigation Hold tools.
Strong knowledge of enterprise application environments, including web-based and client/server architectures.
Experience supporting and troubleshooting IIS & SQL-based systems (SQL Server).
Familiarity with ITIL-based support processes and ticketing systems (InvGate, Jira).
Solid understanding of Windows Server, IIS, Active Directory, and integrations.
Proficiency in Endpoint Management tools such as ManageEngine Endpoint Central and Intune.
Strong knowledge of email flow troubleshooting within Microsoft 365 environments.
Familiarity with certificate management and security protocols.
Education and Experience:
Bachelor's degree in computer science, IT, or a related field, or equivalent on-the-job experience with a minimum of 5 years in application support required.
Experience in financial services or other highly regulated industries preferred.
Hands-on experience managing Windows Update processes and IIS (Internet Information Services).
Familiarity with scripting languages such as PowerShell, Python, or Bash preferred.
Experience working with third-party vendors for application support and maintenance preferred.
Understanding of security best practices, compliance requirements (HIPAA, PCI-DSS, NIST, etc.), and data protection principles preferred.
Physical Requirements:
Stand, walk, and/or sit for eight (8) hours a day
Communicate effectively, verbally, written, in person, via telephone, or electronically.
Lift and maneuver up to 20 lbs.
The above description outlines the most significant job functions performed, but may include other similar functions or assignments not explicitly mentioned.
$63k-86k yearly est. Auto-Apply 60d+ ago
IT Support Field Technician
Fortis Hayes
Technical support engineer job in Raleigh, MS
We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.
Key Responsibilities:
Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.
Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.
Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.
Adhere strictly to all client security policies and data destruction protocols.
Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.
Ensure all work is performed in accordance with health and safety standards.
Required Qualifications & Skills:
Proven experience as an IT SupportTechnician, Field Technician, or similar hands-on role.
Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.
Familiarity with hardware from major vendors like HP, Dell, and Cisco.
Ability to methodically follow instructions and checklists with a high degree of accuracy.
Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).
Excellent organizational and documentation skills.
Preferred Qualifications:
CompTIA A+ or equivalent certification.
Prior experience with IT Asset Disposition (ITAD) or data center migration projects.
Awareness of data security standards (e.g., NIST 800-88).
$29k-46k yearly est. 60d+ ago
Professional Tech I
Sol Engineering Services LLC
Technical support engineer job in Vicksburg, MS
SOL Engineering Services LLC is an engineering and technical services provider, with over 20 years of engineering and consulting experience. Our viability comes, in part, from utilizing the diverse backgrounds of the firm's owners and the experiences of its team of approximately 100 engineers, scientists, technical subject matter experts, and program and project managers. Our hands-on project implementation approach encompasses management, quality, and engineering principles to ensure effective management and delivery of all projects. SOL's reputation and keys to success are built on providing high quality, responsive engineering and related technical services while maintaining professional commitments and ensuring that full satisfaction is given to our clients throughout the United States.
SOL Engineering Services LLC is seeking a Professional I to conduct specific tasks for research and development missions for both civil and military research.
Requirements
Bachelor's degree in the required area of expertise or has at least documented experience in related professional field
Must have experience in field or laboratory testing, project management, resource allocation, project safety, project proposals or professional certifications in related field
Must be a U.S. citizen, able to pass a background investigation (financial and criminal) and apply for and maintain up to a Secret clearance and have a valid driver's license
Analysis required in support of pavement design problems, pavement analysis problems, pavement construction problems, full-depth reclamation test results, and transportation infrastructure modeling in support of the development of new design and evaluation methods.
Must be capable of report writing, technical presentations; laboratory or field experiment conduct; data collection, reduction and analysis; or computational modeling is desirable
Ability to analyze field measured data, including but not limited to elevation data from topographical surveys, falling weight deflectometer data, surface cracking data, and constructing monitoring data
Tasks will include the analysis of test results from advanced laboratory material characterization tests, model pavement sections, the evaluation of emerging material and equipment solutions, the evaluation of pavement design solutions, the analysis of pavement construction issues, the analyses of new pavement construction techniques, and the evaluation of the performance of those materials.
Work will be performed primarily inside
We offer a competitive salary, health benefits and paid vacation. Veterans and HUBZone, residents are encouraged to apply.
Equal Opportunity Employer
$57k-72k yearly est. Auto-Apply 15d ago
Professional Tech I
Solengrs
Technical support engineer job in Vicksburg, MS
SOL Engineering Services LLC is an engineering and technical services provider, with over 20 years of engineering and consulting experience. Our viability comes, in part, from utilizing the diverse backgrounds of the firm's owners and the experiences of its team of approximately 100 engineers, scientists, technical subject matter experts, and program and project managers. Our hands-on project implementation approach encompasses management, quality, and engineering principles to ensure effective management and delivery of all projects. SOL's reputation and keys to success are built on providing high quality, responsive engineering and related technical services while maintaining professional commitments and ensuring that full satisfaction is given to our clients throughout the United States.
SOL Engineering Services LLC is seeking a Professional I to conduct specific tasks for research and development missions for both civil and military research.
Requirements
Bachelor's degree in the required area of expertise or has at least documented experience in related professional field
Must have experience in field or laboratory testing, project management, resource allocation, project safety, project proposals or professional certifications in related field
Must be a U.S. citizen, able to pass a background investigation (financial and criminal) and apply for and maintain up to a Secret clearance and have a valid driver's license
Analysis required in support of pavement design problems, pavement analysis problems, pavement construction problems, full-depth reclamation test results, and transportation infrastructure modeling in support of the development of new design and evaluation methods.
Must be capable of report writing, technical presentations; laboratory or field experiment conduct; data collection, reduction and analysis; or computational modeling is desirable
Ability to analyze field measured data, including but not limited to elevation data from topographical surveys, falling weight deflectometer data, surface cracking data, and constructing monitoring data
Tasks will include the analysis of test results from advanced laboratory material characterization tests, model pavement sections, the evaluation of emerging material and equipment solutions, the evaluation of pavement design solutions, the analysis of pavement construction issues, the analyses of new pavement construction techniques, and the evaluation of the performance of those materials.
Work will be performed primarily inside
We offer a competitive salary, health benefits and paid vacation. Veterans and HUBZone, residents are encouraged to apply.
Equal Opportunity Employer
$57k-72k yearly est. Auto-Apply 15d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Jackson, MS
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a technical support engineer earn in Jackson, MS?
The average technical support engineer in Jackson, MS earns between $43,000 and $91,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Jackson, MS
$62,000
What are the biggest employers of Technical Support Engineers in Jackson, MS?
The biggest employers of Technical Support Engineers in Jackson, MS are: