IT Field Service Technician
Technical support technician job in Billings, MT
Role:
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP servers, data centers, printers, and PCs. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues. This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.
Collaborating with other members of the team, including dispatch, project managers, engineers, and other technicians, to ensure seamless delivery of support services.
Managing and maintaining inventory of spare parts and equipment, providing accurate and timely updates to clients and management regarding the status of technical issues, while adhering to safety and quality procedures at all times.
Requirements:
Minimum of 2 - 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects).
Willingness to commute long distances between customer sites and must have a valid driver's license.
Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.
Excellent time management skill
Ability to lift and carry equipment up to 50+ lbs.
Available to work a rotational 24/7 on-call; scheduled shift.
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Internal career development program
International job opportunities
Onboarding program
Sick leave payments
Unlimited employment contract
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Associate Software Support Specialist
Technical support technician job in Billings, MT
School ERP Pro is a software solution designed to meet the financial needs - payroll, human resources, general ledger, fixed assets, and accounts receivable - in school districts in 30 states across the country. This role provides basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product.
Responsibilities
* Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved.
* Analyzes data reports, forms, and web technologies commensurate with level of training and understanding.
* Determines whether to resolve issues personally or to refer to a more experience team member.
* Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
* Uses Tyler's client management system to create, track, and/or update details on the specifics of client issue(s).
* May assist with writing estimates for software modification specifications and documentation of support processes.
* May submit client issues to development team for resolution as needed.
* Performs Quality Assurance testing for software module upgrades/changes. Analyzes results to ensure that software performs as required.
* May create or enhance documentation throughout the support process.
* Commits to expanding technological skills and knowledge of the Tyler products.
* Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies.
* Performs other duties as assigned.
Qualifications
* Bachelor's degree in Accounting/Finance or related field or equivalent experience.
* Experience with Accounting, Finance and/or Payroll preferred
* Excellent interpersonal skills.
* Effective decision making and problem solving skills involving troubleshooting basic to moderate issues.
* Strong organizational skills.
* Effective analytical ability, particularly in a technical environment.
* Excellent written and verbal communication skills.
* Basic knowledge and understanding of database structures including fields, tables, views, database objects, etc.
* Knowledgeable with Microsoft Office.
* Knowledge and understanding of software development tools a plus.
Auto-ApplyIT Support Specialist
Technical support technician job in Billings, MT
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' *********************************
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of IT Support Specialist, we'll count on you to:
* Apply technology to address business needs and constraints
* Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
* Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
* Participate in enterprise-wide IT projects and initiatives
* Diagnose system hardware, software, and operator problems
* Provide advanced troubleshooting on complicated IT issues
* Provide support for software applications
* Provide desk side training upon request for enterprise applications
* Request hardware and software through the requisition system as directed by their supervisor
* Provide hardware support, printer and printing support
* Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
* Assist the IT Support team with software inventory where required
* Provide local office coordination and communication of technical support topics/issues of interest
* Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
* Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
* Perform other duties as needed
Preferred Qualifications
* Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
* This position may include travel
#LI-KV1
#LI-KV1
Required Qualifications
* Associate's degree in Computer Science/MIS-related area or equivalent work experience
* A minimum of 1 year of experience in technical support of PC, networks and servers
* Excellent working knowledge of personal computer and peripherals
* Experience in systems operations and maintenance
* Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server.
* Working knowledge of Microsoft Office applications
* Excellent client service, interpersonal and communication skills
* Self-starter able to handle multiple tasks and deadlines with minimal supervision
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Roofing Technical Representative
Technical support technician job in Billings, MT
Job Description CentiMark Corporation, the nation's leader in the commercial/industrial roofing industry, has an exceptional opportunity for an entry-level Roofing Technical Representative to support Roofing Sales Representatives in the Billings area.
This position pays $60k, offers premier benefits & annual bonus opportunity.
Job Summary:
Travel to customer's locations and inspect commercial roofs
Communicate with customers and check roofs for problem areas
Measures commercial roofs and estimate the amount of roofing material and labor needed to re-roof
Will work closely with the sales force to provide them with accurate information for the creation of proposals for customers
Assist in marketing for new accounts
Candidate Requirements:
Computer skills (proficient in MS Word, Excel and Bid Estimating Software) - Required
General Construction, Roofing and/or construction sales experience
A valid driver's license in good standing
Able to climb up & down ladders to minimum heights of 25 feet
Experience with commercial roofing systems: THERMOPLASTIC, BUR, METAL, SHINGLES, TILE, SPF FOAM and COATINGS preferred, but will train the right individual
College Degree in Construction Management or similar, preferred
Premier Benefits:
2 Health Insurance Plans:
No Cost “Core Plan” - No Cost Medical & Dental
“Buy Up Plan” - Features a lower deductible for Medical
Vision Plan
Employer Paid Life & AD&D Insurance
Traditional 401K with Company Match
Roth 401K with Company Match
Flexible Spending Account (FSA)
Employer Provided Employee Stock Ownership Program (ESOP)
Company Vehicle & Fuel Card
Paid Holidays and Vacation
CentiMark Corporation has been in business for over 57 years and has 100 offices across the country with over 3,500 employees. We are looking for people who want to contribute to a great team. Successful candidates must demonstrate initiative, a good work ethic, and attention to detail. We provide on-the-job training, benefits and room to grow.
CentiMark provides a great work environment with challenging career opportunities.
Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer
For more information, please visit our website -- **********************
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On-Call IT Field Technician - Billings, MT - Hiring Now
Technical support technician job in Billings, MT
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyIT Support Specialist
Technical support technician job in Billings, MT
As an IT Support Specialist, you'll be a key player in handling the company's daily IT needs, including ongoing maintenance, asset tracking, and training employees on essential IT functions and requirements. The ideal candidate will have a strong passion for IT systems and a willingness to learn and grow in a collaborative environment.
Key Responsibilities:
Provide first-line technical support to on-site and remote users via phone, email, and in-person interactions.
Monitor the daily performance of computer systems, modifying configurations, utilities, and software default settings as necessary for workstations.
Deploy new and replacement equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software. Guarantee end-user satisfaction, accuracy, and timely completion.
Maintain asset tracking records and collaborate with the IT Manager to develop and manage the equipment replacement schedule.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Develop training materials and procedures, and train users in the proper use of hardware or software.
Stay up-to-date with current desktop and LAN technologies through continuing education, journal reviews, web searches, and formal seminar opportunities.
Coordinate network coverage with the IT Manager. Occasional night and/or weekend work may be required.
Complete other duties as assigned.
RequirementsRequirements:
2 years of relevant technical experience
Proficiency in various operating systems (Windows, mac OS, Linux)
Excellent computer skills and the ability to quickly learn new computer systems
Strong organizational skills and exceptional attention to detail
Pleasant and professional demeanor in all client and internal communications
Effective verbal and written communication skills, tailored to the needs of the audience
Intellectual curiosity and a desire to grow within the field of IT
Adaptability and the ability to stay current with the latest trends and best practices in technology
Now Hiring IT and Telecom Field Technicians
Technical support technician job in Billings, MT
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyAdvanced Technical Support Specialist
Technical support technician job in Billings, MT
The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team.
**In this role you will...**
+ Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement.
+ Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents.
+ Act as a dedicated point of contact for elite customers, developing deep knowledge of their environments, priorities, and use cases, and tailoring support accordingly.
+ Lead and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service optimization strategies.
+ Research and replicate advanced configuration, compatibility, or product defect issues, documenting findings and driving resolution with limited oversight.
+ Facilitate real-time customer communications through calls, meetings, chat, and collaboration tools, ensuring stakeholder clarity-including C-level executives and engineering leaders.
+ Mentor, advise, and train other technical support team members, promoting knowledge dissemination and best practices.
+ Maintain an advanced understanding and serve as Subject Matter Expert for the Cornerstone product portfolio.
+ Author and maintain knowledge base articles; lead and support knowledge sharing initiatives.
+ Champion customer feedback, ensuring continuous improvement and implementation of relevant suggestions.
+ Communicate technical incidents in clear business terms, facilitating understanding and alignment across customer and internal teams.
+ Track and report on key performance indicators, including response times, resolution rates, customer satisfaction, and NPS for assigned enterprise accounts.
**You've got what it takes if you've got...**
+ Bachelor's degree in computer science, information systems, or related field, or equivalent experience.
+ At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting enterprise SaaS solutions, including LMS, HRIS, or LXP products.
+ Proven experience delivering high-touch, proactive support to large enterprise customers in a senior or lead capacity.
+ Expert written and verbal communication skills, with the ability to engage confidently with all levels of the organization.
+ Experience overseeing major enterprise incidents and providing escalation management in partnership with product, engineering, and account teams.
+ Exceptional organizational and multitasking skills; able to lead multiple engagements simultaneously for strategic accounts.
+ Customer-focused mindset with initiative and ownership, demonstrated ability to handle stressful situations calmly and professionally.
+ Skilled at facilitating large remote group conversations and translating technical topics for non-technical stakeholders.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at ****************
Superintendent - ICT Technical Specialist
Technical support technician job in Columbus, MT
Schedule: 5x2, 4x3 9hr Shifts At Sibanye-Stillwater, the Superintendent - ICT Technical Specialist is responsible for establishing and maintaining network performance, ensuring that it meets the organization's requirements for speed, reliability, and availability. They also provide Level- 2/3 support and troubleshoot network problems, working closely with other members of the technology team to identify and resolve issues related to hardware, software and network systems. In addition, the Superintendent provides technical support and assistance to employees, helping them to use technology effectively and efficiently. They work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs. This position ensures that proper security and compliance guidelines are followed to protect the organization's information and assets. The Superintendent stays up to date on emerging security threats and implements appropriate measures to mitigate them. The incumbent employee plays a critical role in ensuring that the Company's ICT systems are secure, reliable, and effective in meeting business needs.
* Monitor systems and datacenter performance work with Group ICT to keep the infrastructure running efficiently.
* Establishes and maintains network performance.
* Ensure storage environments are optimally managed and maintained.
* Administer and configure various devices and services server infrastructure, with a primary focus on server infrastructure, a secondary focus on networking support, as well as end user support when required.
* Establishing and maintaining ICT and infrastructure, including networking as a secondary function.
* Be able to Install, configure, upgrade, monitor, maintain and administer the virtual and physical server infrastructure and services related to it
* Defines, documents, and enforces system standards and policies
* Updates data servers and network equipment, maintenance of future mobile data centers at all US PGM locations and is responsible for coordination and communication with the central datacenter
* Support and monitor daily backup of critical data in the ICT environment, ensuring all systems have a reliable backup to be used to restore either systems or data
* Install, configure, upgrade, monitor, maintain and administer the virtual and physical server infrastructure and services related to it
* Corrective patch levels of equipment are maintained and corrected firmware levels of the equipment are applied.
* Ensure 24/7 uptime of the ICT datacenter and server infrastructure.
* Test disaster plans to ensure systems are fully recoverable.
* Maintain operating system software versions to current compliant and supported levels.
* Day to day management of incidents logged within the approved SLA
* Execute SOX controls on a monthly and quarterly basis
* End user support and desktop support
* Compliance with internal ICT standards
Qualifications and Skills:
* Certifications in the following areas (Microsoft Windows Server Certifications, VMWARE or Hyper-V Certifications, Dell Hardware Certifications, Commvault Certifications, Nutanix Certifications)
* Problem solving, analytical, and time-management skills
* Project management
* LAN knowledge
* Network knowledge as well as design, performance tuning, implementation, and network hardware configuration
Education & Experience
* Minimum High School Graduate.
* Minimum of 5 years' experience in Datacenter/Backoffice infrastructure role
* Active Directory, DNS, and DHCP experience
* Workstation and end user support experience
* Experience with different server infrastructure hardware vendors
* VMware virtualization platform experience
* Active Directory, DNS, and DHCP experience
* Application support, incident, problem, configuration management experience
* Storage management
* Technical understanding of ERP systems, Mining Systems, Networks, Workstation Management, Security Management, Data Centers, Network security, firewall and anti-virus system, project management tools, methods, and techniques, integration of ICT systems, and PC based software programs.
Sibanye-Stillwater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at Sibanye-Stillwater are based on business needs, job requirements and individual qualifications, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation or preference, marital or family status, disability, genetic information, age, parental status, military service, or other non-merit factor.
IT Support Desk Technician / Level 2
Technical support technician job in Billings, MT
Job Description
North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on!
This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today!
ABOUT NORTH ELEVATION TECHNOLOGY SERVICE
As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses.
In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture.
A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2
As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems.
While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills.
QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2
Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of:
Current Microsoft desktop operating systems
Current Microsoft server operating systems
Active Directory, Group Policy, and PowerShell
Microsoft Exchange and Office 365
Virtualization technologies including VMWare and Hyper-V
DNS, DHCP, subnets, routers, and wireless
Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position!
WORK SCHEDULE
This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM.
READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 59106
Job Posted by ApplicantPro
IT Support Tech
Technical support technician job in Billings, MT
The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems.
DUTIES AND RESPONSIBILITIES
Gathering and triaging employee requests for IT support.
Responding to IT support requests in a timely manner.
Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds.
Gathering information and examining problems from multiple angles to find and implement the most suitable solutions.
Walking employees through step-by-step resolutions via phone, email or in person.
Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment.
Installing software updates and upgrades, firmware updates, new software installs and other software support.
Onboarding new employee technical setups.
Reclaiming and decommissioning IT devices for employee terminations.
Researching and sourcing the most efficient procurement of any needed IT equipment.
Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment.
Requirements
SKILLS AND ABILITIES
Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems.
Current knowledge of technology and recent innovations in IT.
Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment)
Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform.
Operational knowledge of computer, network, server, and security equipment, and how all fits together.
Be able to work with minimal supervision with good decision-making skills.
Enjoy taking ownership of projects and issues, working hands on to accomplish tasks.
Be able to learn new information, skills, and ideas to complete projects and tasks as required.
Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents.
Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software.
The ability to understand and follow instructions and the ability to concentrate is required.
Excellent written, verbal, communication, and interpersonal skills.
Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned.
The ability to get along with others or to be part of a team.
Regular attendance at the worksite.
EDUCATION and/or EXPERIENCE
Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted.
Previous experience in a technology role is preferred.
Experience with government security requirements compliance and other cybersecurity standards is an asset.
Must be a U.S. Citizen.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work performed in an office and factory settings.
Exposure to shop environment such as noise, dust, odors, and fumes.
Occasionally required to lift up to 50 lbs.
Regularly required to sit, stand, bend, reach and move about facilities.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.
Benefits
Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.
Security Project Technician
Technical support technician job in Billings, MT
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Project Technician to join our amazing culture. In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including small or less complex projects. As a Security Project Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Project Technician.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What You'll Do
Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Installs, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.
Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex specifications. Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for systems.
Acts as “our customer's best service provider” at all times thereby ensuring Convergint Technologies is the customer's first choice for service.
Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Executes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc..
Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction.
Performs other duties and responsibilities as requested or required.
What You'll Need
Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
To be a self-starter and work well with direct supervision.
Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
A valid driver's license with a clean driving record.
Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.
Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Requirements:
Education: High School/GED or equivalent experience
Preferred Experience (but not required):
NICET Certification
Convergint is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Automation Technical Professional - DCS
Technical support technician job in Billings, MT
Wood is currently recruiting for a mid-level Automation Technical Professional with a strong background in the Emerson DeltaV systems to be based at our client in Billings, MT.
#LI-Hybrid
The Role
Participate in designing and implementing automation systems for oil & gas and process industry projects, engaging in all project phases from front-end engineering to commissioning. Support site surveys, FATs, SATs, and commissioning activities, while reviewing project schedules and cost estimates. Assist procurement with vendor lists, requisitions, and technical evaluations, and travel to customer locations for project implementation (25%).
Our Clients and Projects
Designing the future. Transforming the world.
Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a leader, strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges.
Join us and be part of an agile working team that can support office and homed based assignments. This role will work in the office\home and as well as on site at client facilities. The successful candidate will have the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers.
We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects.
Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
What we can offer
Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects
Flexible working arrangements that balance client, team and individual needs. Hybrid in Wood River, Illinois.
Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
Flexible benefits package that can be adapted to suit your lifestyle
Commitment to continued professional development through development plans tailored to individual needs and interests
Global connections with leading industry experts around the world who are shaping the standards of our profession
Responsibilities
Typical responsibilities
The successful candidate will provide support for local on-site client activities at client facilities with off-hours call out support if needed. Hands-on experience with Emerson DeltaV and DeltaV SIS required. Allen Bradley PLC5 or ControlLogix PLC configuration and programming is a plus. On-site activities will include existing program updates and troubleshooting.
Additional desired skills and qualifications include:
Participate in Automation Engineering projects for the design and implementation of automation systems for oil & gas and process industry projects.
Engage in all phases of automation projects, front-end engineering through detailed design, procurement, configuration, implementation, startup, and commissioning in areas such as DCS Configuration, SCADA, HMI, SIS/FGS PLC programming and interfacing, architecture and networking, and specification development.
Attend and support site surveys, Factory Acceptance Test (FAT's), Site Acceptance Test (SAT's) and commissioning activities for delivered systems.
Review, comment, and provide input on the project schedule and project cost estimate.
Support procurement with vendors lists development, requisition development, technical bid tabulations and clarifications, purchase recommendations, monitor progress and maintain communications with vendors as required.
Candidate will be placed in a client's facility.
Additional travel is possible
Qualifications
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.
Expected:
Bachelor's Degree is required, preferably in one of the following disciplines: Chemical Engineering, Electrical, Computers/Systems, or Mechatronics.
Must have between 10- and 15-years' Automation experience.
Experience with an operating company, systems vendor, or engineering services provider for the onshore or offshore oil & gas and/or energy industry, is preferred.
At least 10 years of demonstrated experience in Distributed Control Systems (DCS) hardware, network architecture, integration, configuration and programming, industrial protocols, HMI Graphics and databases, and SCADA System configuration and installations.
Hands-on experience with the Emerson DeltaV system required. Preferable to have additional experience with at least one of the following platforms - Honeywell Experion/TDC DCS or FSC/SM, Yokogawa CENTUM DCS/ProSafe, or ABB 800XA.
Experience with PLC platforms (Allen Bradley PLC, Siemens or Triconex, etc.) is a plus.
Demonstrated proficient knowledge of the principles of relational databases, application interfaces, and Human Machine Interface design and implementation.
Strong background and direct experience with multiple systems platforms, operating systems and the interactions between systems, system hardware and architecture.
Proficient knowledge of P&IDs and instrumentation/control equipment.
Knowledge of MS Office applications (Excel, Word, Access, MS Teams, etc.).
Strong written and verbal communication skills; must be able to communicate effectively with coworkers, clients, and vendors.
Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
Auto-ApplyData Center Technician - USA - Billings- On-site
Technical support technician job in Billings, MT
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.
Job Overview:
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
Key Responsibilities:
Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
What We Offer:
Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
Competitive Compensation: We offer competitive rewards for your compensation and efforts.
Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
Education:
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
Experience:
3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
Technical Skills:
Extensive hands-on experience with Cisco and Juniper networking devices.
Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
Experience with virtualization technologies such as VMware or Hyper-V is a plus.
Certifications:
Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
General Requirements:
Ability to travel to various data center locations on short notice.
Flexibility to work outside regular hours, including nights and weekends if required.
Must have access to necessary tools and equipment to perform data center tasks.
Strong problem-solving skills, with the ability to work independently and remotely.
Excellent communication skills for collaboration with remote teams.
IT Technician
Technical support technician job in Billings, MT
Who are we?
Univision Computers provides Managed Information Technology services to clients. We work for an awesome group of customers that rely on us to be their IT Department. Univision was founded in 1989 and is headquartered in a beautiful, new 2-story office building located in Missoula and has remote branches across the amazing states of Montana and Washington.
Teamwork is not just a buzzword at Univision, it is a core value. We have a very collaborative work environment where we all have each other's backs. We also believe in accountability and trust. Taking care of the work assigned to you and doing what you say earns you a lot of flexibility. We have a very relaxed but fast-paced work environment. We have regular company sponsored events and many employees do activities outside of work together. We pride ourselves in placing the right people for the right seat, and hope you are that individual we're seeking for this position.
What is it like as an IT Technician at Univision?
IT technicians are many times the first point of contact with customers reporting problems or requesting service. Customers having great customer service experience is critical, so you must be great with people on the phone and via electronic means.
Technicians start their journey at Univision with a detailed onboarding process.
During this time, you shadow and are shadowed by experienced teammates that show you the ropes. We believe in progressive responsibility based on ability. The more you learn the more you can do. Initially you will be identifying/triaging problems and working on lower-level issues. As your skills increase, you will be given more advanced problems to work on
NOTE: We are currently looking for applicants who can work in an in a hybrid environment servicing our clients in the Billings, MT area.
Duties/Responsibilities:
Serve as the first point of contact for customers seeking technical assistance over the phone or email.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by customers.
Walk the customer through the problem-solving process.
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Follow-up and update customer status and information.
Pass on any feedback or suggestions from customers to the appropriate internal team.
Identify and suggest possible improvements to procedures.
Effectively work in Billings, and the surrounding area.
Qualification/Requirements:
Knowledge of computers and networking.
Ability to build and repair computers.
Proven ability to provide clear and concise customer service to clients verbally and electronically.
Valid Drivers License as may need to drive to client locations.
Understanding of Microsoft Operating Systems, Office 365, and other software skills.
Any IT Experience is desirable including working on friends and family's computers.
Formal IT training is desirable but not required - College, Certifications etc.
Some of the excellent benefits you will receive:
Competitive Base Salary (DOE)
Medical, Dental, Vision Insurance available
Retirement Plan with a Company Match after one year of employment
Flexible Work Hours
Remote-work friendly environment
Dog friendly office environment
Note:
All employees are subject to a Criminal Background Check. Univision also employs a pre-employment screening process that you will be required to complete if offered a position.
We are interested in every qualified candidate who is eligible to work in the United States, however, we are unable to accommodate scholastic or employment visas currently.
Automation Technical Professional - DCS
Technical support technician job in Billings, MT
Remarkable people, trusted by clients to design and advance the world. Wood is currently recruiting for a mid-level Automation Technical Professional with a strong background in the Emerson DeltaV DCS & SIS to be based at our client in Billings, MT. #LI-Hybrid
The Role
Participate in designing and implementing automation systems for oil & gas and process industry projects, engaging in all project phases from front-end engineering to commissioning. Support site surveys, FATs, SATs, and commissioning activities, while reviewing project schedules and cost estimates. Assist procurement with vendor lists, requisitions, and technical evaluations, and travel to customer locations for project implementation (25%).
Our Clients and Projects
Designing the future. Transforming the world.
Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a leader, strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges.
Join us and be part of an agile working team that can support office and homed based assignments. This role will work in the office\home and as well as on site at client facilities. The successful candidate will have the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers.
We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects.
Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
What we can offer
* Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects
* Flexible working arrangements that balance client, team and individual needs. Hybrid in Billings, Montana.
* Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
* Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
* Flexible benefits package that can be adapted to suit your lifestyle
* Commitment to continued professional development through development plans tailored to individual needs and interests
* Global connections with leading industry experts around the world who are shaping the standards of our profession
Auto-ApplyDonor Center Technician
Technical support technician job in Billings, MT
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
**Medical Reception - Donor Center Technician - We train**
You are a fit for us if you have:
+ Superior customer service standards
+ A High School diploma or GED
+ Ability to work a flexible schedule
+ An interest in making a difference in the world
+ Obtains required state licensures or certifications where applicable
Donor Center Technician
Our ideal Donor Center Technician is a standout colleague who is patient, can handle multiple tasks, and adapt to a dynamic work environment. Ready to learn more? If so, keep on reading!
Primary Responsibilities:
+ Conducts pre-donation medical screening.
+ Interaction and responsiveness to customer needs.
+ Assesses donor suitability and engages in set-up.
+ Provides appropriate feedback to ineligible donor candidates.
+ Ensures all donor screening information is complete.
+ Ensures donor confidentiality.
We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
**Occupational Demands Form # 71:** Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while working in plasma freezer. Personal protective equipment required such as protective eyewear, garments, gloves and cold gear. Work is performed sitting or standing for entire shift, bending, and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement: may infrequently squat, crouch or sit on one's heels. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to comprehend and follow instructions to complete assigned tasks. must possess the ability to listen to and understand information and ideas presented through spoken words and sentences. must perform within the guidance of both oral or written instructions. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to their occurrence. Relates sensitive information to diverse groups.
\#biomatusa
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
**Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.**
**Location: NORTH AMERICA : USA : MT-Billings:USBIL - Billings MT-Main St-BIO**
Learn more about Grifols (**************************************
**Req ID:** 537495
**Type:** Regular Full-Time
**Job Category:** MANUFACTURING
Network Specialist - OSP Construction
Technical support technician job in Billings, MT
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
Our Network Services team has an exciting opportunity for a Network Specialist - OSP Construction to join us in our Billings, Montana market! In this role, you'll be responsible for coordinating, planning, and supervising outside plant field construction and splicing operations in multiple locations. Depending upon workload you may be required to supervise consulting resources in the engineering and/or construction phase of the projects. You will be expected to work independently with representatives from network operations, associate managers, consultants, design engineers and construction contractors for TDS Telecom Network Services to ensure that the needs of the company are being met. You will be responsible for the implementation of fiber networks while conforming to existing TDS Outside Plant (OSP) guidelines and TDS OSP standards established for the Telecom Network Services. You'll be expected to stay current with National Electrical Safety Code (NESC) and ensure our construction is always in compliance with NESC standards. Depending on the area, you may be required to assist in the engineering of the OSP projects. This involves, among other things, creating the labor, material, and overhead project
estimates.
As a Network Specialist - OSP Construction you'll be expected to oversee numerous construction projects, possibly located in multiple locations. You will continually monitor costs and job progress to ensure that construction projects are completed on time and within budget. You'll also be responsible for ongoing communication with various governmental agencies to protect the TDS OSP network from being jeopardized by proposed road improvements and may be required to negotiate with municipalities or other utility companies from a network and a legal perspective for the purchase, lease and/or sale of inner ducts, fiber and/or complete fiber networks.
The ideal candidate will reside within 20 miles of Billings, Montana in order to be available for in-market support and travel.
Responsibilities
Responsible for the coordination of OSP projects and/or supervision of consultants who are responsible for coordinating outside plant field construction and splicing operations in multiple locations and states. Provide technical support for special request projects such as major road moves or potential on-net builds. The successful candidate must work with Finance to ensure proper accounting of facilities placed and interact with the legal department to ensure that the company is not at risk in any asset transfers. If needed, assist in the engineering phase of projects. This involves creating labor, material, and overheads project cost estimates.
Provide audits of OSP projects and coach consultants and/or contractors to ensure accuracy and consistency. The audits will ensure compliance with NESC standards and current TDS OSP standards.
Review all required reports from field personnel and contractor invoicing for accuracy. Manage construction projects by reviewing quality of work, clean up resolution, proper maintenance of
project documentation and continual review of project progress.
Ensure that the TDS OSP group complies with Sarbanes-Oxley guidelines and other departments such as Network Operations, Network Planning, Rights-of-Way and Contract Administration. This position requires the conducting of pre-staking, pre-bid and pre-construction meetings as required. The successful candidate must verify that proper right-of-way, easements, and permits
are obtained and designs for proper cable sizing and facility routing. Making sure that proper close.
Verify that all documentation required to complete projects successfully, including bid jobs, build orders, job start agreements, VMOPs and close out documentation is complete.
Adapt quickly in an ever-changing environment to new GIS based construction tracking methods, new construction methods and rapidly changing architecture types.
Qualifications
Required Qualifications
Associate Degree (or higher) -OR- 2+ years of professional work experience
2+ years' of experience in Voice, Data, or Video networking -OR- 6+ months TDS Telecom technical internship experience.
Must have and maintain a valid driver's license, reliable transportation, and insurance
Other Qualifications
Fiber optic implementation experience
Excellent leadership, customer relations and communications skills
Self-directed and ability to work independently
ESRI ArcGIS, AGOL, Spatial analysis or other GIS experience
Proficient working in a digital environment
Understanding of Telecommunications industry and principals
Ability to manage multiple priorities simultaneously
Project Management experience
Excellent written and oral communications skills
PC database, spreadsheet, and word processing skills
Working knowledge of NESC construction practices and engineering standards
Ability to work in a cooperative and courteous manner with diverse work groups
Understanding of Fiber to The Home (FTTH) design and construction techniques
Ability to read and understand FTTH construction prints
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
Benefits
We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to:
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.
Pay Range (Hr./Yr.) $60,100.00/Yr. - $97,600.00/Yr.
Auto-ApplySeasonal, Operations Technical Specialist
Technical support technician job in Hardin, MT
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyOn-Call IT Field Technician - Billings, MT - Hiring Now
Technical support technician job in Laurel, MT
Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
???? Intro Call - A recruiter will contact you for a quick chat
???? Onboarding - Complete paperwork and tax forms electronically
???? Background Check - Mandatory before activation
???? Set Your Availability - You enter your availability in our tech portal
???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.