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Technical support technician jobs in Binghamton, NY - 116 jobs

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  • Sr Analyst, Desktop Support - IT Infrastructure - Full Time (Onsite Towanda/Troy)

    Guthrie 3.3company rating

    Technical support technician job in Towanda, PA

    The Sr. Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Sr. Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: 1. Preferred three to five (3 to 5) years of experience on a desktop support services team; healthcare experience preferred. 2. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android) 3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11. 4. Experience migration operating system versions and updating desktop images. 5. Strong knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools. 6. Excellent knowledge of computers and peripherals. 7. Advanced working knowledge of configuring and troubleshooting iOS and Android-based mobile devices. 8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed. 9. Working knowledge of managing tickets, follow-up actions and close issues. 10. Ability to work in a fast-paced environment, manage user expectations and potential risks. 11. Experience with patch management software. 12. Basic understanding of LAN/WAN network infrastructure technologies. 13. Basic understanding of security technologies including firewalls and antivirus. 14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems. 15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. 16. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units. 17. Experience with resolving multiple issues simultaneously. Education: 1. Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: 1. Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+. Essential Functions: - Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware. - Perform preventative maintenance on hardware. - Test and plan the deployment of new operating system releases, vendor patches and commercial software releases. - Develop and document standardized user processes and procedures; “how-to” documentation. - Provides proactive and advanced troubleshooting and analysis. - Understands and accounts for interactions between technologies and applications. - Responsible for maintaining ticket status and resolution information in ticketing system. - Accountable for meeting established performance metrics which will be used in performance evaluations. - Participates in on-call support rotation as specified by management. - Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) - Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. - Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. - Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. - Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned.
    $77k-118k yearly est. 3d ago
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  • Community Support Professional - Day Program

    Beacon Specialized Living 4.0company rating

    Technical support technician job in Scranton, PA

    Qualifications • High School Diploma; • Three years of work experience with consumers with developmental disabilities; • Must be at least 21 years old; • Valid Pennsylvania Drivers License with acceptable driving record as determined by Motor Vehicle Report and insurance guidelines. Essential Functions • Accepts assignments based on the particular needs of the consumer. • Provides up to 40 hours of support per week to consumers in a variety of settings. • Assists consumers in daily living skills which include, but are not limited to, bathing, dressing, incontinence care, meal planning/preparation, and housekeeping. • Assists consumers in the community in order to meet medical, recreational, and social needs. • Acts as an advocate to ensure that consumers remain in control of their households and finances when needed. • Assists the consumer in problem resolution and negotiating personal crisis. • Maintains professional demeanor when representing Keystone. • Participates in Interdisciplinary Treatment Team process. • Writes, where appropriate, reviews, and ensures progress notes are complete with required information. • Conducts, facilitates, and speaks on behalf of Keystone Community Resources (KCR) with Family members, Supports Coordinators, Guardians and other stakeholders involved in consumer's care. • Attends professional meetings as needed to represent the consumer and KCR. • Schedules, attends, and transports consumers to appointments, visits, outings, and/or Trips as needed. • Promotes a safe and caring environment where individuals can learn and grow while enjoying a healthy and productive lifestyle. • Understands internal and external policies and follows employee rules of conduct and performance as set forth by Keystone; • Promotes community awareness by demonstrating responsible, courteous behavior and a positive perception of individuals with developmental disabilities. • Annually meets regulatory and agency in-service training requirements. Work Environment • Community environment; • May experience exposure to body fluids and the need to provide personal, private care to individuals. • Varied shift hours will be required, mostly evenings and weekends, availability is based on client's needs and wishes; • Driving is required. Necessary to maintain an acceptable driving record. • Use of personal vehicle is required. Proof of insurance coverage, registration, and inspection required prior to and during conducting business with vehicle. Physical Abilities • Must be able to lift and transfer 50 pounds using proper body mechanics 6-12 times hourly • Must be able to carry 50 pounds for at least 20 feet • Must be able to climb and descend 20 stairs carrying 20 pounds • Must be able to bend to retrieve an object at floor level 6-12 times hourly • Must be able to readily change direction while walking • Must be able to run a distance of 100 ft. 1-2 times hourly • Must be able to walk a distance of one mile • Must be able to crouch at the knees 6-12 times hourly • Must be able to kneel on both knees • Must be able to drive for a period of one hour 3-6 times daily • Must be able to stand for a period of one hour 6-12 times daily • Must be able to sit for a period of one hour 6-12 times daily • Must be able to push/pull 10 pounds • Must be able to grasp an object with at least one hand • Must have at least 20/40 combined vision with or without corrective lenses • Must be able to hear a normal spoken voice with or without hearing assistance • Keystone will proactively work with an employee requesting a reasonable accommodation to be able to complete job duties Confidentiality • The Community Support Professional has access to the protected health information of people in the agency's care. The Health Insurance Portability and Accountability Act (HIPAA) regulations apply to confidential information in all areas of Keystone Community Resources, Inc. and Keystone Independent Living. • General Professional confidentiality is expected at all times both within the company and with other agencies. #PA123
    $23k-26k yearly est. 7d ago
  • Computer Field Tech Position-Binghamton NY

    BC Tech Pro 4.2company rating

    Technical support technician job in Binghamton, NY

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 9d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support technician job in Binghamton, NY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-73k yearly est. 4d ago
  • Help Desk IT Support II

    Triple Cities Network Solutions

    Technical support technician job in Johnson City, NY

    We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them. An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding customers. Your goals will be to build value for clients that will help protect the company's character and business. IT Service Desk Technician Responsibilities Serve as the first point of contact for customers exploring technical assistance over the phone or email Complete remote troubleshooting through diagnostic techniques and pertinent questions Discover the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unsolved issues to the next level of support personnel Provide detailed information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements to procedures IT Service Desk Technician Requirements Some experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and solve basic technical issues Proficiency in English Excellent communication skills Customer-oriented and cool-tempered
    $46k-81k yearly est. Auto-Apply 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Binghamton, NY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-44k yearly est. 9d ago
  • RV Technician - Site Service

    Wilkins RV 3.6company rating

    Technical support technician job in Nichols, NY

    Job Description Company: Wilkins Recreational Vehicles Mobile RV Service Technician Pay Range: $25.00/ hour - $32.00/ hour. Weekly bonus of up to $13.00 / hour. Benefits: Medical/Dental/Vision Insurance with multiple options 401K and Employer Matching Program PTO and Sick Time Voluntary Benefit Program Employee Referral Program Employee Discount RV Borrowing Program Discretionary Profit Sharing Description: Come into work and challenge yourself with something different every day, carpentry, electrical, hydraulics, mechanics, plumbing, technology! We offer on-the-job training, company paid industry certifications and licenses, and big company benefits with a small company culture. Get rewarded for your hard work and expertise with our production-based bonus program, the faster you learn the more you make! Job Responsibilities: Drive to campsites and off-site locations to service RVs. A company vehicle will be provided. Perform all work assigned with speed and quality in accordance with factory and dealership standards. Perform repair and maintenance of customer's and company's products in accordance with time and schedules assigned by Service Manager and Assistant Service Manager. Maintain level of competence on a technical basis, such as: Attend all factory-sponsored training classes, and/or all available service training schools. Attain highest level of certification which can be achieved. Maintain professional relationships with customers, dealership personnel, and vendor representatives. Maintain tools and equipment while following proper safety procedures. Job Requirements: Experience or combination of experience in the following fields: Automotive Repair HVAC Plumbing Refrigeration Electrical Carpentry General maintenance - “Jack of all Trades” is a plus. A New York State inspection license is a plus but not required. Ability to furnish own hand/shop tools. A valid driver's license. We are the #1 RV Dealer in New York! Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Powered by JazzHR ePwYw2e33i
    $25-32 hourly 3d ago
  • Technical Support Specialist

    Malvern Panalytical

    Technical support technician job in Homer, NY

    About the role Are you passionate about solving problems, supporting customers, and working with cutting‑edge scientific instrumentation? As a Technical Helpdesk Support Specialist, you will play a key role in ensuring an exceptional customer experience by providing remote technical support for Malvern Panalytical products across the AMEC region. In this role, you'll use your expertise to troubleshoot customer issues, deliver high‑quality technical solutions, and partner closely with field service engineers to keep our customers' systems running at peak performance. If you enjoy being the go‑to technical expert and thrive in a collaborative, customer‑focused environment, this is the perfect opportunity for you. What you will bring to the role You will: Have strong technical troubleshooting skills across software, hardware, and scientific instrumentation. Be comfortable supporting customer issues via phone, email, and digital platforms. Deliver Tier 1 & Tier 2 support and collaborate with Tier 3 specialists to resolve complex cases. Communicate clearly, professionally, and with a customer‑first mindset. Document support cases thoroughly and accurately in line with established SOPs. Be willing to occasionally travel for onsite support, installations, or training. Have the ability to conduct product training sessions for field personnel and customers. Be proactive in maintaining certifications, training, and technical expertise. Why you should join Malvern Panalytical You will work with innovative, market‑leading technologies that directly support scientific breakthroughs across the world. You'll collaborate with global teams and gain access to continuous learning and development opportunities. Enjoy varied, challenging work where no two days are the same. Be part of a purpose‑driven organization that enables customers to make the world cleaner, healthier, and more productive. Flexible working environment, supportive culture, and a strong focus on sustainability and community impact. #LI-DB1 About us - Malvern Panalytical, Micromeritics and SciAps. Together we are a powerful and highly complementary combination of market leading technologies. We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery. Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure. Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity. SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia. We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support. Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.
    $45k-79k yearly est. Auto-Apply 25d ago
  • L2 Tech Support

    5 Star Recruitment 3.8company rating

    Technical support technician job in Norwich, NY

    7+ years of experience in Desktop Management - Infrastructure Services (IS) Provide break/fix support for desktops, laptops, and peripherals Re-image devices and reinstall/configure applications as needed Troubleshoot Windows OS, hardware, and enterprise applications Coordinate with third-party vendors for escalations and hardware replacements Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.) Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required. Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues. PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer. Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc. Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations Provide onsite and remote technical assistance to End Users. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs) Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Good understanding of O365 and related support activities Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool Experience of working within SLAs and ITIL processes Effective written and verbal communication skills Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
    $42k-64k yearly est. 60d+ ago
  • IT Technician 2

    I3 Assembly

    Technical support technician job in Binghamton, NY

    JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
    $39k-79k yearly est. Auto-Apply 60d+ ago
  • IT Technician 2

    Surescan Corporation

    Technical support technician job in Binghamton, NY

    JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
    $39k-79k yearly est. Auto-Apply 60d+ ago
  • IT Technician- Cryptomine & Artificial Intell

    Beowulf Electricity & Data LLC

    Technical support technician job in Barker, NY

    Job Description We are looking for a dedicated and skilled IT Technician to join our innovative team, focusing on the support of cryptomining and AI Data Center infrastructure. The successful candidate will be responsible for setting up, maintaining, and troubleshooting IT systems and networks that facilitate both AI workloads and cryptomining operations. This role demands hands on expertise in hardware configurations, software management, and optimization for high performance computing environments. Duties and Responsibilities The primary responsibilities include, but are not limited to: Work under the supervision of the Data Center Manager and Corporate IT Department. Maintain a safe work environment by adhering to safety protocols and promptly reporting any hazards. Comanage a large LAN with diverse transmission methods and redundancy. Assist in network modifications, including physical topology changes, client addressing, VLANs, and firewall policy adjustments. Diagnose and resolve issues related to hardware, cabling, and infrastructure, collaborating with site resources for efficient solutions. Ensure stability while evaluating improvements against potential disruptions. Collaborate with Corporate IT for system upgrades and new equipment procurement. Configure and install new IT equipment. Keep records of network repairs and maintenance schedules under management guidance. Maintain existing HMI equipment and control infrastructure. Manage critical spare parts for network and computer equipment. Assist in disaster recovery efforts and maintain Data Center backups. Support site network needs as directed by Corporate IT. Understand the Miner Dashboard and Foreman, capable of training others in: Responding to low hash rates Monitoring temperature and weather impacts Conducting hard reboots of miners Physically troubleshooting offline miners Mentor staff in miner repair, including: Logic and hash board repairs/replacements Fan and power supply replacements Cannibalizing parts from nonfunctional miners for repairs Support startup activities such as: Logical miner installations and network integrations Troubleshooting automation software Environmental control and sensor management Manage logical miner inventory and parts management systems. Program miners and assist other Data Center staff as needed. Assist with Meet Me Room cross connects. Perform smart hand tasks for data center customers Perform other assigned duties. Key Responsibilities Cryptomining Infrastructure Management: Install, configure, and maintain hardware/software for cryptomining rigs to ensure optimal performance. Monitor mining hardware for temperature, power consumption, and efficiency adjustments. Troubleshoot hardware malfunctions, network issues, or mining software problems. Implement energy efficient mining strategies while ensuring compliance with industry regulations. AI Infrastructure Management: Assist client's setup, maintenance, and upgrades of AI infrastructure, including GPU clusters and servers. Assist with Network and System Optimization: Optimize the network for AI, minimizing latency and maximizing throughput. Manage Operational Technology server performance and backup solutions to maintain uptime and data integrity. Security and Compliance: Protect IT infrastructure from cybersecurity threats by implementing security protocols and conducting audits. Stay informed on industry trends and evolving security risks, ensuring compliance with regulations. Documentation & Reporting: Maintain accurate documentation for hardware/software configurations and troubleshooting procedures. Prepare regular performance reports on system utilization and issues encountered. Qualifications Experience: 2 Years + experience in computer networking and systems maintenance or equivalent certifications. Familiar with server class hardware and ability to swap components including assembly and/or installation. Hands on experience with cryptomining rigs and/or AI infrastructure. Knowledge of AI frameworks such as TensorFlow and PyTorch is a plus. Familiarity with virtualization technologies and cloud platforms. Technical Skills: Proficient in hardware diagnostics and maintenance, particularly with high performance computing hardware. Strong understanding of networking protocols and server management. Experience with Linux/Unix and Windows Server environments. Scripting skills for task automation. Personal Attributes: Strong problem-solving skills with a proactive approach to technical challenges. Ability to work independently or collaboratively within a team. Detail oriented with strong organizational skills. Preferred Qualifications: Relevant certifications (e.g., CompTIA A+, Network+). Familiarity with blockchain technology and cryptomining regulations. Dell Hardware Certified Preferred Prior Data Center with smart hand experience a strong plus. Working Conditions: May require occasional overtime or weekend work. Physical labor for hardware installation and maintenance tasks may be necessary. Physical Demands: The role involves administrative and field support, requiring standing, walking, kneeling, and climbing, as necessary. Ability to lift objects up to 35 pounds is frequently required. Vision requirements include close vision and the ability to adjust focus.
    $39k-78k yearly est. 16d ago
  • Computing / Network Support Technician

    The Hilliard Corporation

    Technical support technician job in Elmira, NY

    Title: Computing / Network Support Technician The Computing / Network Support Technician shall be responsible for supporting personal computers, configuring network/phone connections, VLAN's and general computing support. The duties shall include but not be limited to the following: Responsibilities: Responsible for timely day-to-day support, management, monitoring, troubleshooting, security and support of workstation systems and network environments, including hardware and software. To ensure optimal workstation performance will install, diagnose, repair, maintain, and upgrade all PC hardware and peripherals. Installs, configures and upgrades operating systems and software, using standard business and administrative packages. Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables (CAT3, CAT5, CAT6 and Fiber) and rewires as required for new installations and office reconfiguration. Manages system backups, restores and assists in Disaster Recovery planning Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. Acts as a technical resource in assisting users to resolve problems with equipment and data. Assist with support of Microsoft Office products, printers, CAD software, configuring storage drives securely, and other software support as assigned. Keep technology knowledge up to date by participating in IT training or other assigned Qualifications Requirements: AS Degree in the Information Technology field or equivalent work experience. Experience with Microsoft Office Suite & Network fundamentals. Accept direction and projects from CIO or Telecommunications Manager. Maintain cooperative and positive communication with all personnel and departments. Be able to perform duties in an ever-changing fast paced environment. Perform other duties as may be assigned by supervisor.
    $50k-68k yearly est. 6d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support technician job in Binghamton, NY

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-44k yearly est. 1d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support technician job in Binghamton, NY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-73k yearly est. 39d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Elmira, NY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-44k yearly est. 9d ago
  • IT Technician 2

    I3 Assembly

    Technical support technician job in Binghamton, NY

    JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
    $39k-79k yearly est. Auto-Apply 60d+ ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support technician job in Horseheads, NY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-73k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support technician job in Horseheads, NY

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-44k yearly est. 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Ithaca, NY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-44k yearly est. 9d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Binghamton, NY?

The average technical support technician in Binghamton, NY earns between $37,000 and $102,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Binghamton, NY

$61,000

What are the biggest employers of Technical Support Technicians in Binghamton, NY?

The biggest employers of Technical Support Technicians in Binghamton, NY are:
  1. Ny United Health Services
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