Technical support technician jobs in Flint, MI

Creative Programs & Systems (CPS) Brighton, MI (On-site) Full-Time | Mid-Advanced Level Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance. Responsibilities: Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs) Deploy, monitor, and maintain backup and disaster recovery solutions Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware) Implement security best practices, including patching, MFA, endpoint protection, and password management Monitor RMM tools for alerts, system performance, and automated maintenance tasks Document procedures, client configurations, and issue resolutions accurately in ticketing systems Provide occasional on-site support for client installations, upgrades, and troubleshooting Requirements: 3+ years of IT support experience, preferably in an MSP environment Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred Ability to manage multiple client environments and prioritize support tickets efficiently Excellent problem-solving and communication skills Valid driver's license and reliable transportation for client visits Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator or Azure Administrator Any other relevant vendor certifications (Cisco, VMware, etc.) Why Join CPS: CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence. To Apply: Submit your resume and a brief cover letter detailing your IT support experience to **************.

GIS Technician Schedule: M-F standard business hours Pay Rate: $32 - 40 / hr Duration: 6-month contract to hire Must Haves: 3+ years of experience as a Surveyor Tech savvy when it comes to surveying equipment (Trimble, Leica scanners) Willingness to work in various weather conditions Strong ability to perform basic mathematical and trigonometric calculations and understand error propagation in field surveys. Plusses: Bachelors or Associates degree of any kind LSIT Certification (Land Surveyor in Training) Experience with construction layout and / or utility passageways Exp with Civil3d, Open Roads, or some sort of civil engineering-based CAD Day to Day: As a GIS Technician, you'll apply your surveying background to collect and manage mapping data using Trimble equipment and software. Your day includes setting up surveys, checking measurements, and helping with construction or utility projects. You'll do basic math to keep data accurate, make quick decisions in the field, and guide crew members. Good communication is key for working with clients, property owners, and your team.

Job Description:- Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation What will make a candidate stand out Experience with ticketing systems (Service Now, Smart IT, IT connect etc.) Experience working with executives Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP Experience performing remote control of PCs and video conferencing knowledge SCCM experience Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

At H.W. Kaufman Group, we are looking for a passionate individual aiming to follow a career path in Information Technology Development. Our 12-week summer internship program aims to develop one's business acumen, communication, and leadership skills through real world IT experience. This is a paid summer internship that provides additional learning opportunities for students to learn from and network with executive leadership and fellow interns in a range of departments. This student will be expected to work 40 hours per week, with four days spent in an office setting and one day remote. The IT Developer Intern will gain valuable experience working alongside a team of IT support analysts to provide technical assistance to computer end users, while also developing relevant professional skills. Responsibilities: Develop quotes and policies using specific test cases. Create and revise test cases in Microsoft Excel. Update and fix tickets in Jira. Create new applications or updating existing applications based on user requirements. Participate in peer code reviews to improve the quality of code written by other team members. Create prototypes of new technologies and features for potential incorporation into future products. Debug code to fix errors and improve performance. Learn .NET and/or Salesforce Apex. Qualifications: Enrolled as an undergraduate at an accredited university, actively pursuing a degree with an emphasis on Computer Science, Information Technology, or Information Science Expected graduation: December 2026 or May 2027 Technical proficiency in Microsoft Office applications Previous internship experience is preferred Experience in scripting is a plus About Our Company The H.W. Kaufman Group is a global, forward-thinking specialty insurance organization that includes 15 companies with more than 2,000 professionals at 60 offices across the U.S., Canada, and UK. With an ever-broadening group of companies in our portfolio, there is simply not a more unique professional experience in the specialty insurance business than joining one of the H.W. Kaufman Group organizations. Equal Opportunity Employer The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate. In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

TITLE: Head of IT Support (Governance, Security, and Planning) DEPT: Information Technology The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management. Key Responsibilities Lead IT Governance, Security, and IT Planning & Management functions. Develop and enforce IT policies, standards, and compliance frameworks. Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response. Partner with senior leadership to define IT strategy, budgets, and long-term investment plans. Drive IT portfolio management, prioritizing initiatives based on business value and risk. Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization. Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services. Lead disaster recovery, business continuity, and risk management planning. Manage relationships with auditors, regulators, and external partners for security and compliance. Qualifications Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices. Demonstrated ability to align IT strategy with business priorities. Financial acumen in IT budgeting, cost control, and portfolio management. Excellent leadership, analytical, and communication skills. Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field. Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning.

Pay Rate Range: $50 - $60/HR Duration: 12 month contract + possible extensions Responsibilities: Lead DevSecOps initiatives across DHHS projects, providing technical guidance and mentoring team members. Design, implement, and manage Azure DevOps (ADO) environments including Wikis, Work Item structures, pipelines, Git repos/branches, and pull request workflows. Automate CI/CD pipelines for applications deployed on Red Hat OpenShift (OCP), integrating with technologies such as Apache Tomcat, JBoss, SQL Server, Oracle, and Linux/Windows environments. Develop and maintain containerization strategies using Docker, S2I images, Helm charts, and Quay repositories. Troubleshoot and optimize applications running in OpenShift/Kubernetes environments. Administer and manage the Elastic Stack (Elasticsearch, Logstash, Kibana) including index curation, pipeline configuration, and Beats integration. Integrate SonarQube, Coverity, and Black Duck into ADO pipelines for code quality and security compliance. Write and maintain automation scripts using bash, ksh, and Python. Collaborate with cross-functional teams to ensure successful deployments, upgrades, and ongoing maintenance. Produce clear documentation for processes, automation, and system configurations Qualifications: 8+ years of experience with Kubernetes/OpenShift. 8+ years of Linux shell scripting experience. 5+ years of expertise in application containerization management. Strong background in DevSecOps practices, infrastructure automation, and programming/scripting. Hands-on experience with: OpenShift (v4+) Azure DevOps (ADO) ELK Stack (Elastic v8+) Docker & S2I SonarQube, Black Duck, Coverity Linux, Bash, Shell scripting Python, NGINX, WebSphere, LDAP Solid understanding of SSL, TCP/IP networking, and authentication protocols. Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking' communities through employment. TeamSoft's dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization. #INDTS

About Us E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next. Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years. E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally. About the Role The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems. Key responsibilities include: Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features. Configure and support Slack, Zoom, HubSpot, and other SaaS applications. Evaluate and implement new tools and features to improve productivity and collaboration. Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi). Manage VPN access and network configurations for secure remote connectivity. Lead the development, implementation, and enforcement of cybersecurity policies. Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents. Conduct regular audits and ensure compliance with data protection regulations. Develop and maintain user guides, knowledge base articles, and quick reference materials. About You Bachelor's degree in information technology, Computer Science, or a related field is preferred. Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required. Proven experience administering Microsoft 365 and other SaaS platforms. Strong understanding of cybersecurity principles, tools, and best practices. Prior experience managing small office networks and remote access infrastructure. Experience supporting Windows/mac OS devices and common productivity tools. Familiarity with ITIL or other IT service management frameworks is preferred. Experience with automation and scripting for SaaS administration is preferred. Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.

Hardware Architecture Basic Qualifications Master of Science in Electrical, Electronic, Compute, Aerospace Engineering, or equivalent program · Minimum of 8 years of experience in an architectural hardware/system role ·Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, in-vehicle CPU/GPU/NPU computing platforms, image and audio signal processors, connectivity · Advanced knowledge on ARM based architectures · Knowledge of ADAS, Infotainment Systems and Zonal Architectures, Software defined vehicles Preferred Qualifications · Experienced in industrial or automotive (preferred) area (TIER1, TIER2…) · Solid understanding with embedded electronics design constraints · Familiar with system/component design, advanced EE architecture topologies and safety · Knowledge of applicable safety standards including ISO 26262, and other regulations, industry benchmarks and customer requirements

Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS: At least one of the following: Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field; * OR- Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use. MINIMUM CERTIFICATION Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment * OR- Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment. * Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply. PHYSICAL REQUIREMENTS: * Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required. ESSENTIAL JOB DUTIES AND FUNCTIONS: * Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required; * Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations; * Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings; * Archives digital court recordings to be in compliance with applicable statutes and court rules; * Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment. * Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan. * Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center. * Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations. * Performs troubleshooting and formatting as needed for court-related document preparation. * Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data. * Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court. * Facilitates distance learning connectivity for judicial and court staff. * Repairs, upgrades, and installs computer hardware within authorized guidelines. * Provides support and maintenance associated with court case management systems and end user requirements. * Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service. * Assists the administrative staff for all of the courts in developing and improving automations for systems management. * Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment. * Promptly resolves all issues and requests. Please see the attached job description for more details.","

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hello, My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position. Job Title: Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Job ID: # 17-61574 · Skills Overview Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · office 365 experience is must · Office 2003/2007/2010 support · end user trouble shooting skills · outlook PST Files · Installation, configuration and maintenance of windows, hardwares and softwares. · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description: Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications LOCAL preferred first Additional Information Best Regards Alka Bhatia

Helpdesk Engineer a.k.a IT Superhero Let's start with the truth: this is a wonderful place to work, but it is not an easy place to work. We're an IT and cybersecurity managed service provider. That means we're trusted with our clients' most critical systems, the technology that keeps their businesses running, and the security that keeps their data safe. And you, as the person answering the call when something breaks, freezes, or mysteriously disappears, are the face of the company more than anyone else. If you don't just “tolerate” people but genuinely love them - if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan - then read on. Reasons NOT to Apply You just want a paycheck and a quiet corner to get by in. You don't care about building relationships with your colleagues in person and you want to work fully remote. You think “helpdesk” means taking tickets and moving them along without ownership. You get frustrated when someone explains the same problem three different ways You want every day to be predictable and stress-free and get mad because our clients don't schedule their emergencies. You aren't curious and troubleshooting feels like drudgery instead of detective work You're allergic to change and argue for doing things the way they've always been done You complain instead of coming up with ideas and problem solving You view company values as stupid corporate stuff Reasons TO Apply You light up when you fix something that's been driving someone crazy - and you can explain what you did without making them feel dumb. You see technology as a craft worth mastering and you love learning new systems, tools, and tricks. You take pride in being the person clients trust first when things go sideways. You like variety - one day you're troubleshooting a Teams call that keeps dropping, the next you're remediating a phishing attempt, and the next you're rolling out patches across dozens of endpoints. You want to be part of a culture where we push each other to be better - not just technically, but in how we communicate, care for clients, and grow as people. You want to work somewhere that doesn't tolerate low performers even if it means high expectations for yourself What You'll Be Working With Microsoft 365 / Office 365 (Exchange Online, SharePoint, Teams administration) Windows desktop and server operating systems Active Directory / Azure AD user and group management Endpoint security solutions (AV, EDR, patching, policies) Network fundamentals (firewalls, VPNs, switches, wireless access points) Ticketing and documentation systems (ConnectWise, Autotask, or similar) Remote monitoring and management tools (RMM) Basic troubleshooting for VoIP systems and mobile device support What makes this a great place to work Free medical, dental, vision coverage for you the employee (excludes dependents) Free gym membership Gym located in office to use at lunch time Standing desks Lunch stipend Use of company cars to visit clients rather than personal car 401k plan with 4% company match Summer hours Hybrid work schedule

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI * No mortgage experience necessary * Paid training and professional development * Flexible start times * Medical, dental, vision and life insurance * On-site restaurants like Dunkin' and Starbucks * State-of-the-art gym membership available 24/7 to all team members * Eligible for free sports and concert tickets WHAT YOU WILL BE DOING Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far. WHAT WE NEED FROM YOU * High school diploma or equivalent * How to use office tools like Microsoft Office, Excel and/or Google Docs * Great attention to detail * Exceptional communication and customer service skills THE PLACE & THE PERKS A Campus Like No Other! Check it Out! United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341 ★★★★☆ · Mortgage lender DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

This individual will be assisting the IT Department supporting multiple branch locations (MI, OH, and FL). Will be working with an enterprise class Help Desk solution that is utilized by the employees who log tickets that explain the issue they are having. Provide troubleshooting and assistance as needed and based on priorities, following department guidelines ensuring the problem can be reproduced, and include all pertinent information in ticket before escalating to next level. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ability to fully articulate complex technical solutions to non-technical end users in a clear concise manner. Will be required to travel once/twice a month (mostly day trips along with the occasional overnight stay) to branch locations. Ability to work with all employees and IT related vendors. Previous experience with the following: Operating Systems/Applications Server Hardware Platforms Networking Equipment Networking IP Protocol Wireless networking Printers Ability to refresh desktop/laptop. Ability to troubleshoot software/hardware issues.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Stefanini has a Bilingual (Spanish/English) Helpdesk Technician position in Southfield, MI. This is a long term opportunity and the Technician will be the first point of contact for all IT service desk incidents and requests for our customer. The individual will field customer calls and web submits, troubleshoot, document and resolve IT related issues for corporate and manufacturing end users. The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. PRIMARY RESPONSIBILITIES: • Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system • Troubleshoot hardware, software and network related issues • Provide restorative or maintenance actions to resolve end-user issues • Assist with defining and documenting knowledge base articles • Assist with special project work as needed • Will escalate problems to the next level of support when required • Consistently meet or exceed requirement performance criteria Qualifications Excellent customer service skills - Bilingual (Spanish/English) Experience troubleshooting and resolving PC hardware and software issues (including Microsoft Office) and various hardware platforms including Dell, HP and IBM. Attendance and schedule adherence is a requirement of this position. Ability to work a full time (40 hour) shift within the standard hours of operation. Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) Excellent customer service skills Excellent documentation skills Previous experience in a customer service and/or IT support environment PREFERRED QUALIFICATIONS - Previous help desk experience. Additional Information

SXI Support Paraeducator JobID: 14398 Non-Certified Student Support Services/Paraprofessional Date Available: ASAP District: Walled Lake Consolidated Schools Description: Please see job description

Job title: IT Field Technician Duration: 12+ months Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Rochester, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.