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Territory sales representative vs inside sales representative

The differences between territory sales representatives and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a territory sales representative and an inside sales representative. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $34,431 average annual salary of a territory sales representative.

The top three skills for a territory sales representative include customer service, CRM and product knowledge. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Territory sales representative vs inside sales representative overview

Territory Sales RepresentativeInside Sales Representative
Yearly salary$34,431$44,413
Hourly rate$16.55$21.35
Growth rate4%4%
Number of jobs219,928244,168
Job satisfaction--
Most common degreeBachelor's Degree, 79%Bachelor's Degree, 66%
Average age4747
Years of experience44

What does a territory sales representative do?

A territory sales representative is responsible for selling goods and services, assisting customers with their inquiries and concerns, and monitoring the assigned area's sales reports. Territory sales representatives coordinate with the rest of the sales team to develop effective marketing strategies and promotional techniques to increase revenues and profitability. Territory sales representatives research current market trends to identify business opportunities to meet consumer demands and widen their services. A territory sales representative must have excellent knowledge of the sales disciplines and principles, managing the market approach to ensure customer satisfaction.

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

Territory sales representative vs inside sales representative salary

Territory sales representatives and inside sales representatives have different pay scales, as shown below.

Territory Sales RepresentativeInside Sales Representative
Average salary$34,431$44,413
Salary rangeBetween $15,000 And $78,000Between $28,000 And $69,000
Highest paying CityBoston, MASeattle, WA
Highest paying stateMassachusettsWyoming
Best paying companyIBMBerkshire Hathaway
Best paying industry-Technology

Differences between territory sales representative and inside sales representative education

There are a few differences between a territory sales representative and an inside sales representative in terms of educational background:

Territory Sales RepresentativeInside Sales Representative
Most common degreeBachelor's Degree, 79%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Territory sales representative vs inside sales representative demographics

Here are the differences between territory sales representatives' and inside sales representatives' demographics:

Territory Sales RepresentativeInside Sales Representative
Average age4747
Gender ratioMale, 69.1% Female, 30.9%Male, 54.7% Female, 45.3%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between territory sales representative and inside sales representative duties and responsibilities

Territory sales representative example responsibilities.

  • Track leads, log calls/activities, move sales cycle, and report/forecast using Salesforce.
  • Develop and manage a portfolio of customers seeking cost-effective, knowledgeable travel consultation and options.
  • Introduce CRM to corporate management to enhance customer relationships.
  • Provide training and direction to authorize distributors within western Washington.
  • Participate with dealers, distributors and clients concerning sales and advertising opportunities.
  • Record all customer contact utilizing company CRM (customer relationship management system).
  • Show more

Inside sales representative example responsibilities.

  • Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
  • Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
  • Generate leads through the use of Linkedin, firm websites and legal magazines.
  • Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
  • Manage help desk support for company ERP system as well as employee hardware and software issues.
  • Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.
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Territory sales representative vs inside sales representative skills

Common territory sales representative skills
  • Customer Service, 18%
  • CRM, 7%
  • Product Knowledge, 5%
  • Excellent Time Management, 5%
  • Sales Growth, 5%
  • Business Relationships, 4%
Common inside sales representative skills
  • Customer Service, 22%
  • CRM, 6%
  • Outbound Calls, 5%
  • Product Knowledge, 4%
  • Work Ethic, 4%
  • Sales Process, 3%