Customer service representative jobs in Waco, TX - 814 jobs

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job Title: CSC Customer Service Rep I Payrate: $18/hr To be considered, please ensure you live within a reasonable commuting distance of Temple, TX ** Interviews are underway and the targeted start date for this class is, Jan 12 2026 *** If selected, the onsite training hours will be from 8am to 5pm Monday through Friday, for 3 weeks in total **** After training, you will work 40 hours per week. Your 8-hour shifts can be scheduled anytime between 7 AM and 7 PM, Monday-Friday. Essential Functions of the Role • Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan. • Must adhere to call handling goals of 80% of calls answered within 30 seconds. Helps and adheres to call abandonment rate of less than five percent (5%) with average hold time not to exceed 2 minutes based on regulatory requirements. Within 60 days of employment on the floor, must meet monthly quality goal of ninety-two percent (92%) or greater based on two percent (2%) of calls monitored. Helps and meets schedule adherence goals based on department policy successful completion of proficiency testing following initial Advocate training. • Serves as a primary contact for benefits, premium payments and simple enrollment inquiries for Personal Plans based on first contact resolution guidelines. Verifies demographic information on all inquiries and updates the Plan system. • Helps Members with concerns and effectively works toward a resolution before the concern escalates to a complaint. • Accesses appropriate sources to obtain benefit information requested by Member.. • Accurately documents phone log records for each inquiry with appropriate messaging based on department standards. Key Success Factors • Requires successful completion of proficiency testing following initial Advocate training. • Must successfully complete Customer Service training and successfully pass proficiency exam to maintain CSA position. • Must successfully complete spelling, grammar, and basic computer skill testing during job interview. • Must be proficient in typing and basic computer skills. • Perform well in a fast-paced, stressful routine work environment. • Must have good phone etiquette and uses effective communication skills (both verbal and written). • Must be familiar with policies, procedures and new products offered by Marketing and completes training as required. • Must be able to multi-task. • Must be knowledgeable in public relations with a diverse customer base. • Must be able to problem solve and act as advocate for the customer. Belonging Statement We believe that all people should feel welcomed, valued, and supported, and that our workforce should be reflective of the communities we serve. QUALIFICATIONS • EDUCATION - H.S. Diploma/GED Equivalent • EXPERIENCE - Entry Level Kindly get back with answers: Q1: How many years of exp in answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests. Q2: Are you okay with shift starting from 6:30 AM - 3:30 PM Q3: For submission; kindly share MM/DD of Birth (no year)

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 500 West Central Texas Expressway, Killeen, Texas 76541 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Job Description Tornado Bus Company is currently looking for a Customer Service Rep/ Station Attendant Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties. JOB SPECIFIC RESPONSIBILITIES: Provide an exceptional customer experience. Call customers to advise about changes or cancellations of scheduled runs. Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service. Responsible for cash management and compliance. Operates cash register and/or credit card equipment. Sells and processes ticket orders via telephone, internet, and over the counter. Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box. Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see. Assist customers with luggage ID tag and transfer to luggage compartment. Provides exceptional customer service by assisting passengers with luggage as needed and loading/unloading luggage into the cargo bay. Maintains cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, etc.) and stocking necessary supplies Maintains cleanliness of bathrooms (i.e., sweep/mop floors, sanitize sinks and toilets, restock bathroom tissue/multifold napkins) Stock necessary restroom supplies (bathroom tissue, sanitizer foam, trash bags) in vehicles Assist with cleanliness of Driver dorms (certain locations) Other duties assigned by Manager EXPERIENCE: 2 years of job-related experience Bilingual (English/Spanish) PHYSICAL DEMANDS: Heavy - Exerting 60-100 lbs. frequently, 25-60 lbs. occasionally, or up to 10-20 constantly. We offer benefits: Medical Insurance Dental Insurance Vision Insurnace Life Insurance Aflac 401k And many more!!!!!!!

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

About Sembcorp Sembcorp is a leading energyand urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record. Join The Singapore Mint As a wholly-owned subsidiary of Sembcorp Industries, The Singapore Mint produces high-quality coins and medallions, blending advanced technology with skilled craftsmanship. Founded in 1968 and globally recognised through multiple accolades, it also offers a range of currency-related gifts and collectibles. Key Responsibilities: * Customer Interaction & Enquiry Management: Manage inbound/outbound calls, emails, live chat, and digital channels. Ensure all interactions are logged in relevant CRM systems. * Complaints Handling & Resolution: Oversee complaint resolution processes and escalate issues when necessary. Track Voice of Customer (VOC) feedback. * Training and Development: Coach and support retail agents. Conduct training sessions and maintain SOPs and onboarding materials. * Reporting & Performance Monitoring: Track KPIs (e.g., CSAT, average handling time). Prepare performance reports and use insights to improve service. * Data & Compliance Management: Ensure compliance with PDPA and internal privacy policies. Maintain accurate records and support audits. Requirements * Diploma/Degree * Preferably with 3 years' experience in Customer Service * Excellent interpersonal skills with a pleasant personality * Able to communicate with English and one other language Our Culture at Sembcorp At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition. We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition. Join us in making a real impact!

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill multiple positions for call center representatives in Waco TX. Outbound Sales Representative - Uses sales lead generator to make outbound sales calls. Follows up with current customers for additional sales. Meets monthly sales quotas. Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly whether in a call center or non-call center customer service environment. Maintains regular contact with customers to process orders, answer questions on and guide customers through product choices and options, provide information on pricing, status of order, address any quality or service concerns, handle complaints or technical questions, and ensure order is completed and shipped on time. Work is transnational and highly service orientated with a relatively short sales cycle. Representatives are typically expected to make suggestions to customer on other products and/or services. Representative may be assigned to take/process orders and provide support for a specific customer group, account or company. All levels / roles within this position have frequent, regular interaction with customers. Promotes good will, uses skills to assess customer needs and educate customer on available product/services. Qualifications Person should have experience working as a call center specialist in the past as well. Additional Information Local candidate's are acceptable since in person interview is required for this position.

Knight Arthur Promotions Inc. is a inside marketing firm that offers long term career opportunities, business development, and opportunities for growth. We are looking for energetic and motivated individuals to add to our team. Job Description SEASONAL, FULL TIME, PART TIME with the opportunity for LONG TERM employment and unlimited growth opportunities! Brand Management Firm seeks individuals who are ready to start during our busiest and most profitable time of year! Are you self-motivated and outgoing? Are you looking for a sales position where you can make a bigger paycheck? We are back on the hunt for a few energetic and motivated sales reps to join our team! We've had some crazy growth in 2016 and we need to grow our sales force to keep up! We have opened FIVE offices this year alone and we will be opening three more before years end! As a customer care specialist you will be on the front lines of our business, advising customers on electronic and home theater selection that best fit their needs. You will be a part of a team that values determination, focus, and execution. You'll develop your professional skills, learn a ton, and make a direct impact on our company's growth. You'll be part of a team of sharp, energetic, focused people who will only encourage you to crush your numbers. You'll get to know them well via regular company parties and team nights. Oh yeah, and we also have uncapped commission on top of a base salary and room to advance into Sales Management positions. We offer: - Professional sales, product, and management training - Warm Leads only -- NO outside sales or cold calling - Competitive base plus uncapped commissions/bonuses (top earners make over $1200 weekly) - Advancement opportunities - Fun team oriented office culture with weekly team nights! Compensation: We offer a weekly salary plus commission. You will get paid every Friday. This is a true base plus commission position -- NO DRAW! Desired Strengths: - Sales background preferred, but we are willing to train the right candidate - Coachable and a fast learner - Reliable and committed to working with integrity - Attractive personality that can establish rapport with our customers and mesh with our office culture Take some of the stress out of the holidays with a new career, extra $, and a jump start on those new years' resolutions Additional Information We are a premier brand management and advertising firm that offers its clients the ability to increase their consumer base and provide BRAND AWARENESS with cost-effective marketing strategies, including face to face sales. We create these campaigns, convey them to each respective target market, and ensure results. If you feel that you are the right candidate, apply today to secure an interview with the Management Director. Website: knightarthurpromotionsinc.com Or give us a call at **************!

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek experienced talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual

Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $19.50 hourly minimum Join a wonderful team and work for an growing organization with a one-team spirit and where every voice matters! All Contact Center Consultants are eligible for incentives of up to $400 per month. The incentives will be payable so long as the Contact Center Consultant is employed by A+ Federal Credit Union in the Contact Center on the payment dates referenced above. The incentives are subject to required and authorized taxes, withholdings and deductions. (Work from home eligibility after 90 days, upon manager approval.) Are you ready for something new? Our Contact Center Consultants are the first responders for the Credit Union and work together in a One-Team Many-Voices environment. Through communication, training, and continued learning/development, you will be able to assist members with questions associated with many areas of the organization. Many of our consultants move on to become supervisors and/or work in other areas of our credit union. Its a wonderful place to build a solid understanding of our organization and to serve our membership! Join our team of professionals who are ready to assist, guide, and educate members to enhance their overall financial well-being. This is a great way to start your financial services career! Wage Amount $19.00/hr +$1.00/hr Call Volume Premium + Potential $2,400 Annual Incentive Bonus + Potential 4% Annual Company Bonus Apply today to be the voice of A+ Federal Credit Union! Essential Functions for Level I * Answer all incoming calls within the established ring time goal * Ensure proper identification of members using Security PINs or approved security questions prior to releasing information or conducting transactions * Staying apprised of any phone, check or debit card scams to identify potential loss or fraud on every call * Use pleasant, professional voice, and good listening skills to enhance service * Assist members with loan inquires, which may include, payoff request, rate information, processing payments, establishing automatic transfers and payment history details * Educate/advise members on questions relating to accounts, rate information, product or service requests, and/or error resolutions after completing any necessary research * Promote and maintain quality internal service at all times in order to cultivate relationships with departments and branches to develop a team atmosphere within the Credit Union * Attain and maintain knowledge of all credit union products and services * Inform existing and prospective members of current promotions and new or updated products/services * Utilize online account opening system to open various types of accounts for members, offering products/services in order to increase services per retail household * Answer questions regarding cleared items, direct deposits, and various types of transactions on accounts * Place applicable types of stop payments following appropriate procedures * Be knowledgeable of regulation requirements as applicable to debit card holds, pending transaction processes, opting members in and out. Ability to explain requirements to the members * Assist members with trouble shooting and resolving issues by accessing members online activity and resetting or unlocking logins * Prepare and submit all wire transfer requests following appropriate procedures * Use DocuSign system to securely send appropriate requested documents to members for completion * Use internal software to review and create copies of cleared items as requested * Handle adjustments to credit union Member Rewards program * Answer inquiries regarding funds availability/check holds and releasing holds within approved limits * Handle debit card requests for ordering, blocking, and travel notifications * Make fee reversal decisions within approved limits * Expected to reach and maintain a minimum of 75% success in established sales goal referrals and 80% success in quality assurance monitoring * Complete required assignments for Level I * Perform other duties as required or assigned Miscellaneous * Schedule and conduct monthly individual dialogs with Manager * Assist with department projects, as assigned * Participate in outside credit union sponsored activities and community/education events to increase credit union awareness * Perform other duties as required or assigned. * For more information about our hiring process and benefits, click the following link:

We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirements. Job Description We are looking to fill multiple positions for call center representatives in Waco TX. Outbound Sales Representative - Uses sales lead generator to make outbound sales calls. Follows up with current customers for additional sales. Meets monthly sales quotas. Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly whether in a call center or non-call center customer service environment. Maintains regular contact with customers to process orders, answer questions on and guide customers through product choices and options, provide information on pricing, status of order, address any quality or service concerns, handle complaints or technical questions, and ensure order is completed and shipped on time. Work is transnational and highly service orientated with a relatively short sales cycle. Representatives are typically expected to make suggestions to customer on other products and/or services. Representative may be assigned to take/process orders and provide support for a specific customer group, account or company. All levels / roles within this position have frequent, regular interaction with customers. Promotes good will, uses skills to assess customer needs and educate customer on available product/services. Qualifications Person should have experience working as a call center specialist in the past as well. Additional Information Local candidate's are acceptable since in person interview is required for this position.

Job Description Glad Solutions is actively recruiting and accepting competitive, team-oriented individuals to join our team. This is an entry level position, meaning we will provide full product education to the right candidates. Experience wanted but not required from the following areas: Customer Service Retail Sales Restaurant and Hospitality Call Center Or General Labor We provide excellent earning potential and the chance to develop marketing, communications, management, and customer service skills that will benefit you long-term. Our company has a competitive, yet supportive culture based on trust and integrity that has allowed us to grow over the years. Requirements: Full-time, flexible schedule Must be over 18 years of age. Professional demeanor Communication skills Team player and goal orientated. Apply Today and Schedule your Interview!

StartFragment Community Healthcare of Texas has provided Hospice and Palliative Care Services since 1996. Community Healthcare of Texas has caredfor patients with serious and terminal illnesses throughout North Central Texas. Providing compassionate care for those living with an illness while supporting those caring for a loved one is the mission of CommunityHealthcare of Texas. POSITION SUMMARY The Spiritual Care Coordinator provides spiritual and emotional support for patients, families, and staff; assists in connecting families with avenues of spiritual support and provides ongoing bereavement care. ESSENTIAL FUNCTIONS Assess patient/family with spiritual care needs; participate in the plan of care Provide spiritual and emotional support according to the plan of care Participate in on-call rotation and various schedules/duties as assigned or needed Document visits/phone calls according to Policy Participate in Interdisciplinary Team meetings Provide aftercare and bereavement support in cooperation with the Bereavement Coordinator Provide spiritual and emotional support for staff Other duties as assigned POSITION QUALIFICATIONS Bachelor's degree in Religious Studies required. (Will consider substituting a non-religious studies bachelor's degree plus 10+ years of direct spiritual care experience for a Religious Studies degree) Strongly prefer a Master's degree with or working on Clinical Pastoral Education units Grief counseling experience preferred Hospice experience strongly preferred Must be proficient in using a computer Must have reliable transportation and a valid driver's license Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Job Description Are you looking to make a difference in peoples lives? The Polian Agency in Waco, Texas, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Account Manager. You will be responsible for helping customers get the products they want while offering additional beneficial products. You will have the opportunity to utilize your customer service skills while growing your sales career. No prior experience? No problem! If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in [INDUSTRY]. Entry-level candidates will start at a base salary of $XX,XXX and you can make up to an additional $XX,XXX in commission during your first year. Are you an experienced sales or customer service representative? Awesome! We would love for you to bring your established skills to The Polian Agency to help us better serve our customers while growing your career. We provide opportunities for continuing education and mentorship as well as the potential to advance your career. Experienced candidates start at a $XX,XXX base salary and our top performers earn an average of $XX,XXX per year in commission. If youre ready to grow your career and your knowledge in the industry, apply today! Are you looking to grow? So are we! The Polian Agency in Waco, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Experience Representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on Training Career Growth Opportunities Mon-Fri Schedule Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Handle all incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Ask each customer for referrals and explain our referral program. Treat each customer contact as a cross and up-sell opportunity including financial products. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Return all phone messages promptly. Generating insurance quotes. Provide exceptional customer service and support. Be outstanding at relationship building. Develop and maintain client relationships. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Create relationships from a cold start. Be a fantastic presenter. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Enthusiasm, optimism, and a willingness to see the good in every situation. Commitment to excellence, willingness to work hard, and willingness to go the extra mile.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking motivated and customer-focused Help Desk Representatives to join our team in supporting inbound customer service, technical support, and back-office operations for both commercial and public sector clients. In this role, you will handle incoming inquiries, troubleshoot basic technical issues, and assist customers with product and process-related questions all while representing some of the world's most recognized brands. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Respond to inbound and outbound customer contacts in a courteous, timely, and professional manner Listen actively to understand customer needs and provide effective solutions Troubleshoot and resolve basic technical issues Research and retrieve information from internal systems; coordinate with other departments as needed Accurately document customer interactions and process claims Follow all client-specific procedures, scripts, and compliance requirements Use available resources and training materials to answer customer questions Escalate complex issues to the appropriate team or manager Ensure first-call resolution through effective problem-solving Stay current on program updates, systems, and processes by attending training and team meetings Maintain regular attendance and adhere to your assigned schedule CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent Strong communication skills both written and verbal Basic computer literacy, including familiarity with Microsoft Office (Word, Excel, Outlook, PowerPoint) Ability to type at least 20 words per minute Comfortable navigating Windows-based applications and learning new systems Reliable high-speed wired internet connection (minimum 20 Mbps download speed) Strong organizational skills and attention to detail Ability to work scheduled shifts, including during training A customer-first mindset: empathetic, patient, and solution-oriented Ability to multitask, self-manage, and thrive in a fast-paced environment Team player with a positive attitude and strong interpersonal skills COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

WCTractor is a respected, long-standing equipment dealership with locations across Texas-and our Waco dealership is growing. Our Waco store is known for having an inspiring, positive culture where people treat each other like family, take pride in the work, and genuinely enjoy helping customers. If you're organized, customer-focused, and comfortable juggling fast-moving tasks, you'll fit right in with our easygoing, family-style team. What You'll Do Be the main communication link between customers and our service department Keep customers updated on repair status, timelines, and changes Receive equipment and maintain accurate service records Help manage workflow-tracking equipment from arrival to completion Build strong relationships through great service and follow-through Qualifications What You'll Bring Strong communication and customer service skills Solid computer skills and attention to detail Ability to stay organized during busy days Experience in service writing, automotive, ag/equipment, or related fields preferred Forklift experience or willingness to learn Why You'll Love Working Here New, modern, clean, spacious dealership Supportive team that treats each other like family Positive culture and a workplace people enjoy walking into Convenient Waco location near restaurants and shopping Steady Monday-Friday schedule + occasional Saturday mornings Our Mission WCTractor strives to be the best in the eyes of customers, employees, and community-reflecting honesty, integrity, and Christian values in all we do. If you're detail-driven, great with people, and ready to join a team that values you, apply today. WCTractor is an equal opportunity employer and supports workforce diversity.