Information systems technician jobs in Great Falls, MT

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Who are we? Univision Computers provides Managed Information Technology services to clients. We work for an awesome group of customers that rely on us to be their IT Department. Univision was founded in 1989 and is headquartered in a beautiful, new 2-story office building located in Missoula and has remote branches across the amazing states of Montana and Washington. Teamwork is not just a buzzword at Univision, it is a core value. We have a very collaborative work environment where we all have each other's backs. We also believe in accountability and trust. Taking care of the work assigned to you and doing what you say earns you a lot of flexibility. We have a very relaxed but fast-paced work environment. We have regular company sponsored events and many employees do activities outside of work together. We pride ourselves in placing the right people for the right seat, and hope you are that individual we're seeking for this position. What is it like as an IT Technician at Univision? IT technicians are many times the first point of contact with customers reporting problems or requesting service. Customers having great customer service experience is critical, so you must be great with people on the phone and via electronic means. Technicians start their journey at Univision with a detailed onboarding process. During this time, you shadow and are shadowed by experienced teammates that show you the ropes. We believe in progressive responsibility based on ability. The more you learn the more you can do. Initially you will be identifying/triaging problems and working on lower-level issues. As your skills increase, you will be given more advanced problems to work on NOTE: We are currently looking for applicants who can work in an in a hybrid environment servicing our clients in the Great Falls, MT area. Duties/Responsibilities: Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions from customers to the appropriate internal team. Identify and suggest possible improvements to procedures. Effectively work in the Great Falls area. Qualification/Requirements: Knowledge of computers and networking. Ability to build and repair computers. Proven ability to provide clear and concise customer service to clients verbally and electronically. Valid Drivers License as may need to drive to client locations. Understanding of Microsoft Operating Systems, Office 365, and other software skills. Any IT Experience is desirable including working on friends and family's computers. Formal IT training is desirable but not required - College, Certifications etc. Some of the excellent benefits you will receive: Competitive Base Salary (DOE) Medical, Dental, Vision Insurance available Retirement Plan with a Company Match after one year of employment Flexible Work Hours Remote-work friendly environment Dog friendly office environment Note: All employees are subject to a Criminal Background Check. Univision also employs a pre-employment screening process that you will be required to complete if offered a position. We are interested in every qualified candidate who is eligible to work in the United States, however, we are unable to accommodate scholastic or employment visas currently.

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities-and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function: Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely. Requirements/Qualifications: * Working knowledge of a Service Desk including ticketing systems, phone system, supporting business applications, workflows and processes * Proficient knowledge of basic computer hardware * Bachelor's degree in field of specialty or equivalent IT Support experience * Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems * Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise * Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels * Familiar with department policies, processes and procedures * Consistently treat others with respect and maintain professional attitude and behavior * Ability to work a variety of shifts * Ability to safely lift and carry as much as 35 pounds * Experience working in a team-oriented, collaborative environment * Highly self-motivated and self-directed * Organized and detail oriented * Ability to work in a fast-paced, regulatory, and time sensitive environment * Ability to triage and identify when escalation is necessary * Problem solving skills and critical thinking * Maintain or ability to obtain ITIL foundation certification within 1 year of start date Duties: * Respond, resolve, and escalate incidents or requests, both in person and over the phone, in a timely manner * Attain performance goals set by management for resolving incidents and requests. * Be logged into the support queue defined hours; provide escalation support and satisfactory customer service * Troubleshoot and assist D.A. Davidson Companies' employees with using their computer and computer peripherals, applications and security credentials * Evaluate workload and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance; recommend improvements to IT management * Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff * Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk * Work with management to improve personal technical proficiency, support and customer service skills; identify and complete technical training and certifications; develop other work or career goals where progress can be tracked and discussed * Learn and adhere to all D. A. Davidson Companies' policies and procedures; attend scheduled meetings or training sessions around existing or new policies and/or procedures; recommend change to IT procedures to improve productivity and/or reduce costs * Adhere to and educate users of our defined cybersecurity best practices, which include credential management, phishing and malicious vigilance, and physical security measures. * Manage time to adhere to SLAs while maintaining service excellence * Use ITSM tools and ticketing systems for tracking and contributing to a shared knowledge base * Utilize ITIL best practices * Use and improve upon existing tools, services, and procedures * Other duties as assigned What we offer: Competitive salary plus excellent benefits and perks including, but not limited to: * Medical, Dental and Vision * Company 401(k)and ESOP contribution * Generous sick, vacation, and maternity/parental leave * Paid holidays * Professional Development Opportunities * Tuition Reimbursement ($15,000 lifetime cap) * Charitable gift-matching program * Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work. D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Ace Hardware wants to add to our team. There are exciting things happening around here and we are hoping you would be a great fit to be part of it all! We want individuals who truly LIKE people, want to be around people, and be part of making a persons day just a bit better! If you have a specialty area you have knowledge in... awesome! If you don't have a specialty area but are eager to learn... we want to educate! * Both locations have opportunities available. About Choteau and Fairfield Ace Hardware This is a local, family business known for its amazing customer service. General Summary The Helpful Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: * Provide a positive representation of Great Falls Ace Hardware. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank them after interactions. * Possess a friendly outgoing demeanor; work well with customers as well as associates. * Ensure all pages and calls are answered promptly, courteously and effectively. * Forward any customer complaint that cannot be handled to a member of management. * Possess strong product knowledge and knowledge of store layout and location of products. * Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations * Assist in creating a positive, professional and safe work environment. * Assist with receiving, checking in and stocking of merchandise throughout the store. * Assist with maintaining back stock levels. * Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. * Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. * Assist with merchandise resets through the store. * Provide assistance to Department Specialists, i.e. price changes, special orders. * Ensure signage is current throughout the store. * Communicate any Store Support Center issue to General Manager for follow up. * Communicate any merchandising, cost control or sales idea to General Manager. * Participate in store meetings. * Be professional in appearance and actions. * Perform all other duties as assigned. Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Job Summary: The Cybersecurity Specialist engages in project management work related to the security of the Company's information systems. This role performs professionally as part of the IT team and is primarily responsible for the identification of security risks and vulnerabilities, the protection of corporate information/data networks (through policy, procedural and technological solutions), the detection of cybersecurity incidents, response to those incidents, and recovery from such incidents. The Cybersecurity Specialist will report on company progress with improvements to security practices, make recommendations on high priority risks, and work with employees on how to maintain and improve their security practices. Essential Job Duties and Responsibilities Stay up to date and knowledgeable on service provider and cybersecurity trends, plus new and recurring risks by reading, analyzing, and interpreting industry related articles (news releases, tech media resource guides/forums/blogs, and software/programming manuals). Develop plan and approach to protect and maintain security of Nemont databases, networks, and information systems. Learn about current attack trends, exploited vulnerabilities, legal actions, and potential risks. Learn about the latest “best practices” to patch or remediate potential security risks. Advise employees of potential risks and coordinate responses to potential problems and/or incidents. Monitor the patching of known vulnerabilities and prioritize patching of imminent threats or risks. Make recommendations of new tools or practices as they relate to cybersecurity. Evaluate each potential Cybersecurity incident to determine if they are real threats or events caused by appropriate everyday use of employees. Coordinate and document appropriate response to valid incidents. Consider practices, policies, and procedures that affect the security of company networks and data. Make recommendations for changes in practice, policy, or procedure to decrease risk of potential cyber threats. Implement or aid in the implementation of practices, policies, or procedures to decrease risk and remediate vulnerabilities. Oversee company cybersecurity training program through assignment of monthly training, phishing campaigns, and other corporate training as it relates to cyber security. Scan, test, and coordinate 3rd party scanning and testing for company cybersecurity weaknesses. Report on found issues and provide recommendations on practices or technological solutions to remediate them. Meeting and maintaining compliance with local, state and federal regulations across all areas of this role's oversight is an expectation and key objective. Uphold and demonstrate your commitment to Nemont's values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be Kind-Our actions make a difference, Be Trustworthy-Do the right thing, take responsibility for our actions, and honor our commitments, and Be United-People are our purpose; unified teams build the strongest networks. Performs various other IT related functions and duties as assigned. Additional Job Duties and Responsibilities Perform other duties and responsibilities as required to fulfill job function or as assigned. Knowledge, Skills, and Abilities Information Technology / Cybersecurity Related Knowledge: Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations. The ability to understand physical network topologies and logical network concepts. Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allows employee to function in situations that are varied, complex, and/or non-routine. Must be able to see patterns and trends and draw conclusions from observations across various situations. This includes an ability to learn and apply new skills in ever changing and upwardly increasing complex situations, where specific knowledge or skills to be proficient in cybersecurity requires constant learning and the ability to adapt to unknown circumstances. Project Management Skills: At an advanced level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress. This role requires the ability to schedule, prioritize, and manage technical and interpersonal items to facilitate continuous improvement in the company's security posture. Computer / Technical Skills: At an advanced level, be proficient with word processing and data entry tools and develop spreadsheets and presentations efficiently. Programs at an advanced level, along with conducting system analyses and troubleshooting reported concerns. Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone). Identify operational problems with common equipment and determine resolution. Repair and upgrade office and/or basic equipment. Confidentiality: Maintain company / customer / vendor information and sensitive business matters private when facing a wide range of circumstances. Be knowledgeable of the authorized key contacts for disclosure of and to communicate with regarding restricted information. Time Management: Requires the ability to use one's work time effectively and productively, Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction. Decision Making: Decisions have significant, broad implications for the management and operations of a division. This position contributes to decisions on the overall strategy and direction of the entire organization. Problem Solving: Problems are highly varied, complex, and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks. Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Handle sensitive issues and facilitate collaboration at the highest level. Integrity: Successful performance in this role requires being honest and ethical. Independence of Action: Results are defined; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although past practices may exist; supervisor/manager provides broad guidance and overall direction. English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words / sentences, paired with the ability to communicate information / ideas in speaking so others will understand. Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words and sentences, paired with the ability to communicate information / ideas in writing so others understand. Education/Experience Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be: Successful completion of a 4-year / Bachelor's Degree in Cybersecurity, or a similarly related field of study. Or an additional 5+ years' successful work experience in Cybersecurity or IT relevant field, as an equivalent to the degree requirement. A minimum of 3-years of work experience performing work on Cybersecurity and IT related functions. A valid, state issued, and insurable drivers' license. Physical Demands Sitting / standing at an office desk for up to 8 hours / day or longer depending on the demands of the job. Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions). Performs functions that present physical hazards, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding / ladders and high places, or exposure to chemicals in work setting. Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others. Must follow all company safety policies / procedures and always use appropriate personal protective equipment (PPE). Must be able to lift 30 pounds at times. Must be able to access and navigate each department at the organization's facilities. Working Schedule and Conditions Monday through Friday, flexible and variable work schedule. Normal office environment with little exposure to excessive noise, dust, temperature and the like. Moderate to extended viewing of CRT screen. Drive to various locations on a regular basis. Additional Information This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Desktop support technician Duration : Contract JOB DESCRIPTION: For Desktop support technician: Minimum of 2 years' technical experience in providing Field Support which includes: PC hardware repair (Dell/HP) Windows system support OS X Support (10% of techs should have this skill) Software installation/troubleshooting Performing Tech Refresh Mobile device support (iOS/iPhone/iPads) - excluding warranty hardware repair Networking Asset tracking Stock room management Basic support in Video conferencing equipment General Core Competencies to be considered when hiring: Customer focused - Customer is #1 Attitude Personal accountability for results Detail oriented Strong analytical and troubleshooting skills High integrity A minimum of two confirmed references is preferred. The following educational/technical certifications are preferred: Technical degree (i.e. Associates, Bachelors, etc.) or equivalent in years of experience in Field Support Dell/HP hardware certifications Technical certifications (e.g. A+, MCDST, MCP, MCSA, etc.). Candidate has a professional appearance (i.e. grooming, clothing, etc.). Roles and Responsibilities: Desk Side Engineer Accurately test, identify, repair, resolve and document end user technical issues for basic desktop/laptop/workstation support, basic connectivity support (wired and wireless), PDAs, BlackBerrys and basic printer support. Anthem owned equipment Apple support - Smart hands and feet, also coordination w Anthem Apple team. Questions about nonstandard equipment should be brought to HCL management's attention Troubleshoot and resolve software issues. Ability to install, configure, reconfigure or reinstall software including remote support Update the tickets in ITSM & work on tickets within the defined service levels Appropriate notes required HOLD reason notes required Missed schedule date notes required Ticket transfer reason notes required Identify tickets that should be project and provide info to the Project Management team Update TAMIT (SNOW) Asset Database for each hardware interaction. While at an associates desk, check other assets at the desk and update asset database 100% compliance required Asset salvage runs scheduled by the Stockroom Tech/FST. Reimaging computers/hard drives in accordance with customer standards Additional Information All your information will be kept confidential according to EEO guidelines.

About the role Responsible for repairing, maintaining, upgrading, and installing computers and related peripheral equipment. Performs diagnostic testing to determine the source of problems and makes necessary repairs. Ensures preventive maintenance schedules are followed. Maintains activity logs and completes data backups. Assists credit union personnel as required. Efficiently handles installation of new systems and equipment. Maintains testing equipment and repair tools. Coordinate technology needs with outsourced vendors for efficiency and cost-effectiveness. Assists IT Manager or VP of IT in researching, planning, and implementing new technologies to improve member access and staff efficiency. What you'll do Gathers information from users detailing equipment problems with servers, computers, and scanning equipment. Operates equipment to check reported problems or errors. Assumes responsibility for troubleshooting, analyzing problems, and making repairs on computers and peripheral equipment. Performs routine preventive and diagnostic procedures and maintenance on computers, systems, and peripheral equipment. Follows manufacturer's recommended schedule of maintenance. Assumes responsibility for testing and deployment of all applicable OS and software patches for servers and workstations (both Microsoft and third party). Establishes a process for relevant pre-deployment testing and maintains an installation schedule that doesn't impede other network tasks, such as automated server backups. Analyzes cabling requirements and arranges for or installs cabling and patch cables as needed. Actively tries to minimize downtime of network or systems to ensure high standard of service to employees and members. Assumes responsibility for setting up and installing new systems, servers, computers, and equipment and for performing upgrades on existing equipment. Replaces defective parts or makes repairs as necessary to solve problems, and tests machines after repairs are made to ensure adequate problem resolution. Assist in assessment, coordination, and installation of building security to include alarms and surveillance systems. Oversee IT-related training for all credit union staff to include annual security training. Keeps management informed of department activities and of any significant concerns. Attends and participates in meetings as required. Completes reports, records, and other documentation as required. Ensures Department work areas are clean, secure, and well maintained. Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion. Performs other job-related duties as assigned. Qualifications A high school education or equivalent. Two or more years of similar or related experience preferred.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE. AWARE is looking for the right person to join the team as a peer support technician/specialist. The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need. We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE. Responsibilities: Utilize personal recovery experience as a tool to both support individuals receiving services from the team in all aspects of their recovery. Support the PACT team in working with program participants from strengths-based perspective. Provide peer counseling and support, drawing on common experiences as a peer, to validate clients' experiences and provide guidance and encouragement to take responsibility and actively participate in their own recovery on an individual and group basis. Provide practical help and supports, mentoring, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, and supervision to help clients obtain the necessities of daily living including medical and dental health care, legal and advocacy services, financial supports such as entitlements, housing subsidies, money-management services, and transportation. Excited to join our organization? AWARE peer support technicians earn $17.00 - $18.86 per hour.UPON SUCCESSFUL COMPLETION OF THE PEER SUPPORT SPECIALIST TRAINING, WAGE PER HOUR WILL BE $20.00 - $22.08 DOE/DEQ Requirements Talents, skills, and abilities: A High School Diploma or HSE is required, along with past employment experience. It is preferable that the individual's lived experience of mental health challenges includes experience with psychosis during his or her youth. However, personal experience with psychosis is not required. Ideally the Peer Specialist is a young adult; however, a Peer Specialist of any age may be considered for the position, if he or she relates well to young people. As much as possible, the Peer Specialist should understand the community in which the team is based with an awareness of available community resources. The Peer Specialist should also be someone who possesses the fundamental skills to meet the job requirements. The Peer Specialist should demonstrate good interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services. The individual should have two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs. They must possess the ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment. The Peer Support Technician must obtain required certification (Peer Support Specialist Case Manager, complete within 6 months of hire date) as follows: Complete 40 total hours of training. An assessment completed no longer than 90 days prior to sending in the application. PST will be assessed by AWARE's LCSW, LCPC, LMFT, LAC, physician, psychologist, or an advanced practice registered nurse until they reach mastery level in certain areas; Once the 40 hours online training and the assessment (which takes place after the 40 hours) is complete, then the PST submits the noted PST Case Manager Application; Once application is approved, PST will complete and pass required test; PST Case Manager must maintain credential. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual Raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off DailyPay We are proud to be an equal opportunity employer.

Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Our Network Services team has an exciting opportunity for a Network Specialist - OSP Construction to join us in our Great Falls, Montana market! In this role, you'll be responsible for coordinating, planning, and supervising outside plant field construction and splicing operations in multiple locations. Depending upon workload you may be required to supervise consulting resources in the engineering and/or construction phase of the projects. You will be expected to work independently with representatives from network operations, associate managers, consultants, design engineers and construction contractors for TDS Telecom Network Services to ensure that the needs of the company are being met. You will be responsible for the implementation of fiber networks while conforming to existing TDS Outside Plant (OSP) guidelines and TDS OSP standards established for the Telecom Network Services. You'll be expected to stay current with National Electrical Safety Code (NESC) and ensure our construction is always in compliance with NESC standards. Depending on the area, you may be required to assist in the engineering of the OSP projects. This involves, among other things, creating the labor, material, and overhead project estimates. As a Network Specialist - OSP Construction you'll be expected to oversee numerous construction projects, possibly located in multiple locations. You will continually monitor costs and job progress to ensure that construction projects are completed on time and within budget. You'll also be responsible for ongoing communication with various governmental agencies to protect the TDS OSP network from being jeopardized by proposed road improvements and may be required to negotiate with municipalities or other utility companies from a network and a legal perspective for the purchase, lease and/or sale of inner ducts, fiber and/or complete fiber networks. The ideal candidate will reside within 30 miles of Great Falls, Montana in order to be available for in-market support and travel. This position can be hired at either a Network Specialist - OSP Construction (2025-28431) or Network Specialist I - OSP Construction (2025-28433) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required and submit an application for each level that you are both interested in and qualified for. Responsibilities Responsible for the coordination of OSP projects and/or supervision of consultants who are responsible for coordinating outside plant field construction and splicing operations in multiple locations and states. Provide technical support for special request projects such as major road moves or potential on-net builds. The successful candidate must work with Finance to ensure proper accounting of facilities placed and interact with the legal department to ensure that the company is not at risk in any asset transfers. If needed, assist in the engineering phase of projects. This involves creating labor, material, and overheads project cost estimates. Provide audits of OSP projects and coach consultants and/or contractors to ensure accuracy and consistency. The audits will ensure compliance with NESC standards and current TDS OSP standards. Review all required reports from field personnel and contractor invoicing for accuracy. Manage construction projects by reviewing quality of work, clean up resolution, proper maintenance of project documentation and continual review of project progress. Ensure that the TDS OSP group complies with Sarbanes-Oxley guidelines and other departments such as Network Operations, Network Planning, Rights-of-Way and Contract Administration. This position requires the conducting of pre-staking, pre-bid and pre-construction meetings as required. The successful candidate must verify that proper right-of-way, easements, and permits are obtained and designs for proper cable sizing and facility routing. Making sure that proper close. Verify that all documentation required to complete projects successfully, including bid jobs, build orders, job start agreements, VMOPs and close out documentation is complete. Adapt quickly in an ever-changing environment to new GIS based construction tracking methods, new construction methods and rapidly changing architecture types. Qualifications Required Qualifications Associate Degree (or higher) -OR- 2+ years of professional work experience 2+ years of experience in Voice, Data, or Video networking -OR- 6+ months TDS Telecom technical internship experience. Must have and maintain a valid driver's license, reliable transportation, and insurance Other Qualifications Fiber optic implementation experience Excellent leadership, customer relations and communications skills Self-directed and ability to work independently ESRI ArcGIS, AGOL, Spatial analysis or other GIS experience Proficient working in a digital environment Understanding of Telecommunications industry and principals Ability to manage multiple priorities simultaneously Project Management experience Excellent written and oral communications skills PC database, spreadsheet, and word processing skills Working knowledge of NESC construction practices and engineering standards Ability to work in a cooperative and courteous manner with diverse work groups Understanding of Fiber to The Home (FTTH) design and construction techniques Ability to read and understand FTTH construction prints Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here. Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.) $60,100.00/Yr. - $97,600.00/Yr.

The System Operator manages Balancing Authority (BA), Generator Owner (GO), and Generator Operator (GOP) operations, hourly optimization for the purpose of positively impacting the assets P&L, forecasting, hourly scheduling of interchange transactions, monitoring, and reporting of real-time functions from BHE Montana's Network Operations Center (NOC). These responsibilities include real-time operation of the Company's balancing authorities, generation projects, and scheduling of third-party energy resources, while ensuring grid reliability and continuous compliance with all NERC, and Western Electricity Coordinating Council (WECC), BA, GO, and GOP reliability standard requirements. This position also requires compliance with Alberta Reliability Standards (ARS), and AESO ISO rules for dispatch of Generator Owner (GO), and Generator Operator (GOP) operations in Alberta. Monitors and exercises independent judgment in the safe, reliable, and economic operation of generation assets based on guidelines provided by North American Electric Reliability Corporation (NERC) Operating Policies, Regional Council Policies and Operating Procedures, and Federal Energy Regulatory Commissions (FERC) Standards of Conduct for normal, emergency and restoration conditions. Responsible for the coordination with third-party energy trading groups and as directed by third party trading groups, resubmittal of price/quantity pairs due to unplanned unit outages. The System Operator position is also responsible for providing training to Associate System Operators. The System Operator assists with the development, tracking, and monitoring of compliance training/programs, policies, procedures, and standards to meet compliance requirements. The System Operator provides key information and operational reports to direct supervision and senior management. Primary Duties and Responsibilities The duties and responsibilities of this position include, but are not limited to, the following: * Manage and execute an hourly resource strategy to optimally balance Company's resource position within all NERC, FERC, WECC and other regulatory compliance obligations. * Reviews and approves substation switching, provides feedback to Field Personal, Site Manager and NOC Manager as required. * (35%) Ensure safe, reliable and economic operation of the Company's facilities, balancing authorities and generation projects in compliance with applicable NERC and WECC BA, GO, and GOP reliability standards, and adhering to Critical Infrastructure Protection (CIP) security measures. Respond to system disturbances involving generation, substation, and transmission equipment, taking appropriate steps in conjunction with the Transmission Operator and Reliability Coordinator. Provide oversight for daily balancing authority reliability and comprehensive knowledge for the responsible operation of generation assets according to (Good Utility Practice) criteria and guidelines set by NERC, FERC, and the Regional Reliability Council. During both normal and emergency operating conditions, has the authority to take or direct timely and appropriate real-time actions. Has authority to curtail firm schedules to prevent potential NERC compliance violations due to unplanned outages. All these actions are performed without need to obtain approval from the company's senior management. * (15%) Support the operations and maintenance activities by actively managing plant availability and reliability in conjunction with the Site Operations Managers and the Environmental team. Accommodate the Company's environmental protection activities in conjunction with managing Control Performance Standards. Takes appropriate actions as needed during routine and emergency operations to ensure the reliability of the BA areas including those actions necessary to address operating emergencies, and energy emergencies, and to support the reliability of the Bulk Electric System. * (15%) Responsible for the review and submission to RC West next day generation plans and availability. Using SCADA operate plant within operational limitations for voltage control as directed by the Transmission provider to ensure regulatory compliance and reliability of the interconnected system. Coordinates requests for equipment outages through the RC West outage scheduler to ensure reliability of the inter-connected system. * (15%) Serve as liaison between reliability entities and commercial partners to ensure proper balance and optimization of assets given reliability constraints. Manage and purchase reserve positions and ancillary commercial products through bi-lateral contracts, system interfaces/markets, and/or reserve sharing group (RSG)/ Regional Area Control Error (ACE) control arrangements. Verify and confirm hourly and daily schedules through before and after-the-fact check outs and settlement review. * (10%) Responsible for third-party generation dispatch and scheduling services for other generation projects. Support reporting/settlement duties for the Company's generation projects and third-party generation operations projects, as requested. * (5%) Provides training within the system operations department as well as to field personnel for writing of switching instructions. Supports the operations, work clearances, substation activities, and maintenance activities by actively managing plant availability and reliability, coordinating outages and including use of the Supervisory Control and Data Acquisition (SCADA) system and logging. * (5%) Perform any additional responsibilities, special assignments as requested or assigned. Compliance and Other Functions * Ensure compliance with NERC and WECC reliability standards for BA & GOP as it relates to procedures, policies and guidelines, and real-time logging and other record-keeping procedures for NOC Operators/Operations, Work with the Compliance Team to implement new/updated reliability standards. * Support the implementation and utilize as required, Generation Management and Energy Management systems * Monitor, schedule, and manage BHE Montana switching operations and procedures. * Review company logging and work safety procedures and report any issues to management. * Provide feedback and revise procedures for NOC operations. * Assist in building third-party scheduling and integration services. * May represent BHE Montana's grid and energy operations with external groups. * Support the operations and maintenance activities by actively managing plant availability and reliability in conjunction with the Site Operations Managers and the Environmental team * Support Asset Management and Environmental goals and activities through cooperation with the VP, Asset Management * May serve as liaison between reliability entities and commercial partners to ensure proper balance and optimization of assets given reliability constraints and forecast outages. * Support reporting/settlement duties for the Company's generation projects and third-party generation operations projects, as requested. Performance Expectations * Operate the company inter-connected generation assets in a highly reliable, safe manner in accordance with NERC and WECC reliability standards for BA & GOP as it relates to procedures, policies and guidelines, and real-time logging and other record-keeping procedures for NOC Operators/Operations. * Work with the Compliance Team to implement new/updated reliability standards. * Demonstrate a thorough knowledge of NERC Operating Standards by maintaining the NERC Reliability or Balancing Interchange Certification exam. This certification has been established by NERC to provide standards for those who operate bulk electric power systems in North America. Certification must be maintained by obtaining the required minimum hours of NERC approved continuing education over a three-year period. 30 hours must include simulated operations and 30 hours of training on NERC standards. * Demonstrate high level of customer focus, with emphasis on ensuring that system event and outage information is accurate and available in a timely manner for communication to NOC Manager, senior management, and third-party asset owner/operators. * Follow department procedures and utilize available human performance tools to ensure that instructions and communications with field personnel are clear and understood. * Supervise the responsibilities of real-time system operators and handle many responsibilities of the NOC manager, within determined and sometimes very tight time frames and with a high degree of accuracy. * May serve as liaison between reliability entities and commercial partners to ensure proper balance and optimization of assets given reliability constraints and forecast outages. * Support reporting/settlement duties for the Company's generation projects and third-party generation operations projects. Revise, provide feedback, develop, and create procedures, policies, and guidelines for NOC operations. * Establish and maintain effective work relationships within the department and the company; and maintain the professional competence, knowledge, and skills necessary for the satisfactory completion of responsibilities during normal and sometimes high stress conditions. * Participate on teams that result in contribution to achievement of team goals and objectives, sometimes in a lead role of a project. * Demonstrate leadership by exercising the implicit authority granted to the system operator to take or direct timely and appropriate real-time actions during emergency and restoration conditions. * Abide by Federal law and company policy, which require strict adherence to the Standards of Conduct under FERC Order 889 in the discharge of all duties. * Support team efforts; build a spirit of participation and belonging; build group cohesiveness by emphasizing team objectives and reinforcing cooperation. * Maintain sensitive and confidential information regarding company information. Provide technical input to assist in development of project planning. * Support the company's employee policies and procedures, including workplace safety rules. Monitors and enforces all NERC compliance requirements for area of responsibility. * Performs direct operations of assets in a highly reliable, safe manner in accordance with NERC and WECC reliability standards for BA & GOP as it relates to procedures, policies and guidelines, and real-time logging and other record-keeping procedures for NOC Operators/Operations. Qualifications/Position Requirements * Bachelor's degree in a technical field or equivalent combination of education and experience. (Typically, six years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) * One to five years of experience in electric operations. * Must maintain NERC certification status at the reliability coordinator or Balancing Interchange level. NERC requires this examination be successfully passed prior to allowing the individual to assume the responsibility of operating the bulk electric system within North America. * Technical knowledge related to the operation of the interconnected bulk electric system under normal, emergency and restoration conditions, including excellent understanding and familiarity with all areas of the company's generation assets and, inter-connected Transmission system, as well as the EMS tools and network applications. * Demonstrate excellent understanding of balancing authority principles and practices, complex generation dispatch and NERC Compliance topics, and ability to train others on these topics. * Familiarity with the functioning of PI Datalink and/or PI Vision. Demonstrated ability to forecast daily generation, evaluate the best economic options to serve our customers, perform agency services, analyze trading activities savings, and multi-task during very stressful conditions. Experience with generation Energy Management Systems/Supervisory Control and Data Acquisition. * Knowledge of power system economics, especially economic dispatch and generator efficiency characteristics and real-time energy trading. Technical skills and knowledge related to understanding electric generation and power system operations. * Knowledge of applicable California ISO procedures and practices, with experience in one or more of the following energy markets preferred: * WECC interconnection * Western Energy Imbalance Market (EIM) * Alberta Electric System Operator (AESO) * Electric Reliability Council of Texas (ERCOT) * Midcontinent Independent System Operator (MISO) * PJM * Demonstrate problem-solving, resourcefulness and analytical skills to forecast and evaluate operational problems and optimize energy production while assuring reliability standard and guideline compliance. * This position is expected to operate any of the NOC Desk (Balance & Interchange Operator, Scheduling and AESO Dispatch) as assigned. * Familiarity with challenges of wind power generation, forecasting, and scheduling Skills/Abilities * Strong communication skills; ability to communicate effectively, both verbally and in writing * Strong business acumen and ability to optimize variables. * Solid analytical skills * Ability to effectively manage and direct emergency operations. * Ability to perform well under tight deadlines and emergency conditions, and to make prudent decisions in a time-compressed environment * Ability to effectively coordinate/manage multiple tasks simultaneously. * Excellent computer capabilities * Performs well under tight deadlines and emergency conditions, is capable of making decisions in a time compressed environment. * Must be adaptable to change and have the ability to prioritize responsibilities. Working Conditions (Location / Conditions) * Company BA and GOP OC * CIP-compliant environment requiring implementation of limited access protocols and other security measures. * Must be on-call and available to support 24-hour operations * Must be available to work 12.5-hour shifts, with additional flex time work scheduling as needed. * Must be available to work a shift schedule that includes nights, weekends, and holidays Physical Requirements * Ability to actively manage BHE Montana BA control systems and to communicate effectively with operational partners using phone, electronic, and written methods. * Ability to actively monitor and/or manage BHE Montana third-party scheduling services and to communicate effectively with counterparties using phone, electronic, and written methods. * Required to use a computer for extended periods of time. * Ability to lift 25 pounds. Direct Reports None Apply Online Attach your Resume (Word, PDF) by dropping it here or by selecting it. 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Job DescriptionNERC Certified System Operator - Exciting Relocation Opportunity Type: Full-time, Direct Hire Overview of the Role Join a leading clean energy organization as a NERC Certified System Operator in the scenic Great Falls, Montana area. This critical role offers the opportunity to manage sophisticated electric operations for a Fortune-tier utility company driving North America's renewable energy transformation. Relocation support included for qualified candidates. Key Responsibilities Monitor and operate electric transmission and distribution systems in compliance with NERC standards Execute switching orders and manage system configurations to maintain grid reliability Coordinate with Balancing Authorities and neighboring utilities for real-time operations Respond to system emergencies, outages, and abnormal conditions with sound technical judgment Maintain accurate logs and documentation of all operational activities Implement NERC RC and BIT requirements for reliability coordination Participate in rotating shift schedules including nights, weekends, and holidays Collaborate with engineering, maintenance, and field personnel for system optimization Required Skills & Qualifications Required: NERC Certification: Active NERC RC (Reliability Coordinator) OR NERC BIT (Balancing, Interchange, and Transmission Operator) certification required Experience: 1-5 years of electric utility operations experience Technical Knowledge: Strong understanding of power system operations, SCADA systems, and grid reliability principles Relocation: Must be willing and able to relocate to Great Falls, MT within 30-45 days of offer acceptance Availability: Ability to work rotating shifts including nights, weekends, and holidays Decision-Making: Proven ability to make sound operational decisions under pressure Preferred: Balancing Authority (BA) experience with NERC RC or BIT functions Experience with renewable energy integration and battery energy storage systems (BESS) Knowledge of Western Interconnection operations Familiarity with EMS/SCADA platforms and energy management systems Associate's or Bachelor's degree in Electrical Engineering, Power Systems, or related field About Our Client Our client is a leading utility company providing sophisticated solutions for clean energy management, development, operations, and renewable energy integration across North America. With a strong commitment to grid reliability and environmental sustainability, they operate critical transmission and distribution infrastructure serving thousands of customers. This organization offers exceptional training, career advancement opportunities, and a collaborative team environment in the beautiful Great Falls, Montana region. How to Apply Ready to take the next step in your electric utility career? Submit your resume today! NERC certification required. AP Recruiters is an equal opportunity employer.

Job Description Job Title: Peer Support Specialist Part-Time / 20 hours per week / Non-Exempt / Great Falls Position Overview: The Peer Support Specialist provides community-based peer support services that are designed to promote the recovery, empowerment, and community integration of individuals who have severe and chronic behavioral health challenges. Will facilitate opportunities for individuals receiving service to direct their own recovery and advocacy process, by teaching and supporting individuals. Promoting the knowledge of available service options and choices of natural resources in the community and help facilitate the development of a sense of wellness and self-worth Job Duties: Works as part of a multi-disciplinary team to help consumers to develop a personal recovery plan and identify opportunities to provide support as clients work to achieve their recovery goals. Listens and encourages clients to talk about their lives, struggles and goals Promotes client self-determination and decision-making. Offers encouragement, hope and reassurance to clients who are developing the necessary skills for integration into the community. Models competency in recovery and maintaining ongoing wellness. Must complete and pass medication training test within initial probation period. Liaison with other members of the treatment team to develop an effective support system for the consumer. Monitors and supports consumers through regular visits and reports progress or concerns to the treatment team. Helps clients set and achieve meaningful goals in the areas of mental health recovery, education, daily living skills, substance use, relationships, productivity, and leisure. Assumes responsibility for the workload assigned, working independently and cooperatively with the team. Acts as an advocate for mental health issues in the Many Rivers region. Maintains records, reports, and statistics necessary for program functioning and evaluation, completes client notes in accordance with Many Rivers policy. Co-operates and participates in evaluation and research. Participates in program meetings, employee education and orientation, which will include a close-working relationship with multi-disciplinary team. Comply with relevant legislation, regulations, and mandatory guidelines. Must disclose personal recovery journey with clients. Responds to emergency health hazards as defined by the Medical Director or Supervisor. Part-Time at 20 hours per week. Minimum Qualifications: GED or Highschool diploma required. 1-2 years' experience in dealing with mental illness issues and related mental health services. Must have a personal recovery experience for mental health and/or substance use. Must be in recovery for 2 years. Without incarceration, hospitalization, or inpatient admission exceeding 72 hours in the last 2 years. Must have some knowledge and experience of severe mental illness and treatment, and its impact on consumer/survivors and their families. Computer skills are preferred. Must obtain Certification within 1 month of hired date. Hourly Wage: $15.00 + DOE All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Job Title: Network Operations Center (NOC) Technician II Department: Network Operations Center Reports to: NOC Manager Employment Type: Full-Time, Non-Exempt Job Overview: The selected candidate will play a crucial role in monitoring, maintaining, and troubleshooting Vision Net's carrier and enterprise network infrastructure to ensure continuous, uninterrupted service for our clients. Core Job Duties: Obsessive Customer Service: First call support to Wholesale and Enterprise customers that places the customer's needs at the center of your performance is a requirement. Network Monitoring & Troubleshooting: Continuously monitor and manage network systems, servers, applications for performance, availability, and security. Incident Management: Identify, document, escalate, and resolve network incidents and outages targeting first call resolution. Perform troubleshooting and root cause analyses. Ticket Management: Process service orders, trouble tickets, work orders and maintenance requests with attention to accuracy and record detail. Network Configuration & Support: Assist in the setup, configuration, and provisioning of network elements (routers, switches, firewalls) and continuous audit of network circuits and equipment to ensure records accuracy. Requirements: Experience: 2+ years of experience in a Network Operations Center or similar role. Technical Skills and Knowledge: Proficiency in network monitoring tools, understanding of networking protocols and technologies (TCP/IP, DNS, DHCP, BGP). Accurately and completely enter and maintain network records and tickets. Implement after hours service migrations and maintenance activities. Knowledge of security monitoring and threat detection tools. A working knowledge of the MS-Office suite and the ability to multi-task between multiple software programs simultaneously. ITSM/ITIL knowledge and certification highly desired. Demonstrated attitude of continuous quality improvement Adhere to all training requirements, company policies and procedures. Required Qualifications: Education: Associate or bachelor's degree in information technology, Network Engineering, or a related field is required. Certifications: At least (1) relevant certification such as CCNA, JNCIA, JNCIS, MCSE is required. Any combination of the above requirements or equivalent education will be considered Working Conditions: A 24x7x365 Network Operations Center office environment Full-time, rotating shifts (weekends, evenings, overnights, holidays). Sitting or standing for extended periods of time. Reasonable accommodation for individuals with disabilities will be made.

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training