Post job

Information systems technician jobs in Laredo, TX - 3,868 jobs

All
Information Systems Technician
Technical Support Specialist
Support Specialist
Computer Technician
Information Technology Professional
Computer System Technician
Information Technology Internship
Technician Support Tier
Help Desk Specialist
Network Technician
Help Desk Coordinator
Technical Operations Specialist
Information Technology Consultant
Information Technology Specialist
Field Support Technician
  • IT Support Specialist

    Paladin Consulting 4.6company rating

    Information systems technician job in Fort Worth, TX

    Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
    $40k-71k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • IT Support Specialist - Construction - up to $100k

    Andersen James Group

    Information systems technician job in Fort Worth, TX

    IT Support Specialist - Construction Up to $100k salary A growing construction contractor is hiring an IT Support Specialist to support office staff and field teams across multiple project sites. This role is ideal for someone early in their IT career who already understands construction environments and wants more ownership, exposure, and responsibility. You will handle day-to-day IT support, user training, and system setup, while helping improve how technology is used across the business. Fluent Spanish speakers required. What You'll Be Doing Provide IT support for office and field employees Set up and support laptops, tablets, phones, and jobsite devices Troubleshoot Microsoft 365, logins, permissions, and basic network issues Manage user access across construction software platforms Support multiple project sites with remote and in-person IT help Train new hires and existing staff on company systems and tools Create simple training guides and onboarding materials Assist with rollout and adoption of new technology and AI tools Provide bilingual IT support and training (English / Spanish) Visit jobsites when hands-on support is needed What You'll Need 2+ years of IT support experience Experience supporting a construction or field-based business Comfortable working with multiple project sites and teams Strong Microsoft 365 experience Familiarity with construction software is a plus Interest in AI tools and new technology Fluent in English and Spanish (spoken and written) Valid driver's license What's On Offer Long-term role with a stable construction contractor Hands-on IT position with real responsibility Exposure to field operations and project sites Opportunity to grow with the business as systems expand Supportive environment with room to develop your career IT Support Specialist - Construction Up to $100k salary
    $100k yearly 3d ago
  • Help Desk Technician

    Dexian

    Information systems technician job in Plano, TX

    Job Title: Technical Support Representative Type: 6+ Month contract Shift Expectations There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required. Position Summary The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users. The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience. Key Responsibilities Handle inbound support calls in a high-volume environment Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues Guide users through step-by-step resolutions over the phone Identify issues, resolve at first contact when possible, and escalate appropriately Accurately document issues, actions taken, and resolutions in ticketing or CRM systems Navigate multiple systems while actively supporting live calls Follow defined processes and adapt to changing tools and procedures Training & Attendance Expectations Training schedule: Monday-Friday, 8:00 AM - 4:30 PM Training is 100% onsite Training performance is evaluated before independent call handling Attendance and punctuality during training are critical Multiple unexcused late arrivals or absences may result in release Any no-call/no-show will result in immediate release Shift Expectations No fixed shifts; flexibility is required Coverage may include mid-day, nights, weekends, and holidays Candidates must clearly communicate shift availability during screening DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $36k-60k yearly est. 4d ago
  • Information Technology Specialist

    Kaye/Bassman International

    Information systems technician job in Plano, TX

    IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
    $63k-89k yearly est. 2d ago
  • Technical Support Specialist, Electronics

    Cellgate Access Control Systems

    Information systems technician job in Carrollton, TX

    About CellGate CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams. The Role We are seeking a Technical Support Specialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems. Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting. This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technical support environment with opportunities for advancement as technical proficiency and responsibility increase. Key Responsibilities Provide phone-based technical support to dealers and technicians using CellGate systems Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength Guide customers in the use of multimeters to check voltage, continuity, and resistance Identify whether issues stem from wiring, power, signal, configuration, or hardware Follow documented troubleshooting workflows and escalation procedures Clearly document findings, actions taken, and resolutions in the case management system Collaborate with teammates to improve troubleshooting processes and product reliability Ideal Candidate Profile This role is a strong fit for candidates who have: Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems Regularly used multimeters for diagnostics such as voltage, continuity, and resistance Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics Comfort explaining technical concepts clearly over the phone Interest in learning access control and cellular-based systems, with training provided Strong attention to detail and a methodical troubleshooting mindset If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar. What This Role Is (and Is Not) This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation Why Technicians Choose This Role No field work or travel Apply hands-on electronics knowledge in a clean, team-based environment Consistent schedule and in-office stability Structured training on access control and cellular-based systems Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs Employment Details Location: Carrollton, TX (on-site) Employment Type: Full-time Compensation: $20-25 per hour Required Qualifications (Screening) At least 1 year of technical support, electronics, or low-voltage experience Willingness to undergo background check and drug screening per local regulations Comfortable working in an on-site setting Comfortable commuting to the job's location Preferred Qualifications Experience supporting or installing electronic or low-voltage systems Prior phone-based or customer-facing technical support experience
    $20-25 hourly 4d ago
  • Field Support Technician

    Jobster LLC

    Information systems technician job in Houston, TX

    **Responsibilities:** - Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager. - Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems. - Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment. - Collaborate with production engineers to ensure proper instrument data transfer and collection. - Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications. - Train crew members on electrical topics such as safety, maintenance, and operation. - Perform on-call work during off-hours as necessary. - Adhere to safe and compliant working procedures. **Requirements:** - High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred. - 5+ years of experience in a similar role, with a strong emphasis on troubleshooting. - Previous long-term employment history. - Experience in the marine industry and dredging projects is highly preferred. - Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams. - Experience in installing and maintaining electrical systems. - Ability to take initiative, work independently, make decisions, and develop recommendations. - Strong interpersonal skills to build effective working relationships both internally and externally. - Must be willing to travel 100% within the USA and occasionally out of the country.
    $42k-60k yearly est. 2d ago
  • RAN Tier 2 Support

    Nextgen | GTA: A Kelly Telecom Company

    Information systems technician job in Plano, TX

    Looking for a RAN Tier 2 - Onsite- Plano TX accepting on W2 candidates, No C2C candidates What you will bring to the table as a RAN Tier 2: 10 Years of experience with RAN, RF Experienced in wireless (3g, 4g, 5g) Experience with end to end Call flow process Experience troubleshooting and scripting using Linux or Unix Experience with Tier 1 or tier 2 level work Experience with Samsung/ Nokia Willing to go onsite What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Long-Term growth potential 401k With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
    $39k-63k yearly est. 5d ago
  • Desktop Support Specialist

    Cornerstone Technology Talent Services 3.2company rating

    Information systems technician job in Prosper, TX

    Job Title: Desktop Engineer / Deskside Support Job Type: Contract-to-Hire Schedule: Monday-Friday, 8:00 AM - 5:00 PM Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface. Key Responsibilities: Provide deskside technical support for Windows OS and various hardware components Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones Perform installations, uninstalls, and imaging (no image creation required) Troubleshoot client-side networking and registry-level issues Deliver timely and professional technical support directly at users' desks Document and escalate support issues as needed Required Qualifications: Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment High school diploma or equivalent Strong understanding of Windows OS and registry-level troubleshooting Solid linear troubleshooting skills and client-side network support experience Excellent communication skills for interacting with both technical and non-technical users Preferred Qualifications: Prior experience in a medical or government environment Additional Details: This is a contract-to-hire role No driving is required while on contract, but 3 years of driving history is preferred for conversion
    $40k-51k yearly est. 2d ago
  • Production Support Lead

    Ascendion

    Information systems technician job in Dallas, TX

    Ascendion is a fullservice digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: Build the coolest tech for the world's leading brands Solve complex problems - and learn new skills Experience the power of transforming digital engineering for Fortune 500 clients Master your craft with leading training programs and hands-on experience Experience a community of change makers! Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion. About the Role Job Title: Production Support Lead Location: Dallas, TX Key Responsibilities: Experience in production support, system administration, or development related to healthcare management systems. Experience in .NET (C#, ASP.NET, SQL Server) and Guiding care Experience with claims processing, benefits management, and provider network management in the healthcare space. Strong familiarity with databases and writing complex SQL queries. Experience in system integrations, including REST APIs. Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable. Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage) Required Skills & Experience Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP). Experience with web services. Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus. Knowledge of HIPAA and other healthcare regulations is a plus. Usage of AI in Application Support Hands on automation experience Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$125,000 - 130,000 annually]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [12 days/hours of paid time off] [08 days/hours of paid sick and safe time] [09 days/hours of paid vacation time] [2 weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position] Want to change the world? Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!
    $125k-130k yearly 4d ago
  • Wind Site Technician III - Eden, TX

    Vestas 4.8company rating

    Information systems technician job in Eden, TX

    Vestas Wind Site Technician III Eden, TX (Maverick Creek site) Offering $2500 USD Sign On Bonus - Details below Join our journey towards wind energy solutions. At Vestas, we believe in a world powered by renewable energy. We are a worldwide authority in wind energy, specializing in the design, manufacture, installation, and maintenance of turbines in over 80 countries. With over 40 years of experience, we are committed to advancing energy solutions driven by innovation, engineering excellence, and real-world impact. Join us and be part of an industry that's transforming how the world is powered, where your work fuels progress and your career moves with purpose. Position Overview As a Wind Site Technician, you'll ensure the smooth operation of wind turbines, directly addressing maintenance, troubleshooting, and system issues. Your contributions are vital in maintaining clean, reliable energy for local communities, regardless of your background in wind, electrical, mechanical, or heavy machinery sectors. Key Responsibilities Diagnose, repair, and maintain wind turbines with your team to keep communities powered. Adhere to safety protocols, perform safety inspections, and cultivate a culture of safety. Collaborate with your team to improve turbine performance, share best practices, and support change initiatives. Document your work thoroughly and propose improvements to work instructions and operational processes. Support specialty projects (e.g., crane work, CIM) and provide mentorship to junior technicians. Who You Are Minimum 3 years of wind experience, including work with heavy equipment and cranes. Task Based Certification (TBC) Level 300 or willingness to obtain. Highly developed problem-solving abilities and an engaged approach to responsibilities. Safety-conscious and a role model for best practices, with advanced knowledge of energy isolation and risk mitigation. A collaborative team player who mentors others and leads by example. Ability to speak, read and follow instructions in English. Physically fit, comfortable working at heights and in varying conditions, with a high school diploma (or equivalent), valid driver's license, and legal authorization to work in the U.S. Training & Equipment Vestas invests in your growth, providing access to comprehensive training programs and certifications like GWO Safety & Technical Training. You'll also receive all necessary PPE and equipment to perform safely. Benefits & Career Growth We believe that when you thrive, we all thrive. That's why we offer a comprehensive benefits package. By joining our community, you take part in an international company that focuses on your safety, support, and growth, and we pledge to be with you at every turn. We're proud to offer: Medical, dental, and vision coverage for you and your family. Paid time off, holidays, and parental leave. Opportunities for career progression and pay-for-certification growth. 401(k) with company match, life insurance, and disability coverage. An established safety culture and inclusive, collaborative workplace. Salary & Career Growth We offer attractive pay packages, performance bonuses, and opportunities to support your professional development. Pay will be determined based on experience and qualifications. We are offering a $2,500 USD Sign On Bonus* At Vestas, we're not just offering you a job, but an opportunity to elevate your career. If you're equipped with Basic Safety Training (BST), Basic Technical Training (BTT), and Advanced Rescue Training (ART) certifications from the Global Wind Organization (GWO), consider yourself already one step ahead! To show our appreciation for the expertise you bring along, we're excited to offer a $2,500 USD sign-on bonus. * Eligibility requirements apply, speak with a Vestas representative for more details. Physical Demands The physical demands described here are representative of those that are met by an employee, to effectively perform the essential functions of this role. Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions. Ability to stand and walk for prolonged periods of time. Hearing ability to use telephones, close range radios or related device. Visual acuity including depth perception, field of vision and the ability to distinguish between colors. Ability to stoop, kneel, crouch or crawl as needed, as well as hand-eye coordination and manual dexterity. Ability to climb stairs & vertical ladders to heights of 60 to 100 meters and at times supervise work in confined space environments. Ability to lift, push, pull, carry items up to, but not more than 50 lbs. in weight. Ability to observe training and obtain certification in required safety programs that include LOTO, Electrical Qualification, Fall Arrest & High Angle Rescue & Emergency Decent, and Confined Space. Ability to successfully participate in all training courses, including controlled decent practical exercises. Due to design parameters of fall protection equipment, the combined weight of prospective employee, required PPE and gear shall not exceed 300 lbs. Required PPE and gear may weigh up to 40 lbs. CCPA Notice for California Applicants Our commitment to a fair hiring At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness. DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, ********************************************************* About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at ************** and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
    $40k-61k yearly est. 7d ago
  • Desktop Support

    Teksystems 4.4company rating

    Information systems technician job in Houston, TX

    1. Desktop Support 2 to 3 years of troubleshooting experience and providing user support in a technical environment. Client-facing. This individual needs to be proficient supporting clients in Windows 11 enviroment 2. Windows 11 2 to 3 years providing support troubleshooting W11 OS. Software and hardware support 3. Customer Service/Satisfaction Skills 4.Active Directory troubleshooting skills. This position is onsite Monday - Friday inside the loop of Houston, TX *Job Type & Location*This is a Contract position based out of Houston, TX. *Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr. *Workplace Type*This is a fully onsite position in Houston,TX. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-24 hourly 2d ago
  • Technical Product Support Specialist

    Digilock

    Information systems technician job in Houston, TX

    We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time and 100% on-site in our Houston, TX** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
    $34k-69k yearly est. 3d ago
  • Data Center Operations Technician - Sabey Data Centers

    Another Source 4.6company rating

    Information systems technician job in Austin, TX

    ID 102286 Application Deadline 2/11/2026 Company Sabey Corporation Category Facilities At a glance We're hiring: Data Center Operations Technician to join Sabey Data Centers in Austin, TX. If you're passionate about hands-on technical work that keeps mission-critical systems running, this is your opportunity to grow with an industry leader. You'll play a key role in maintaining the infrastructure that powers some of the world's top companies. In this role, you'll:* Perform preventive and corrective maintenance on electrical and mechanical systems* Troubleshoot and repair complex building systems in a 24/7 data center environment* Operate and monitor advanced building automation and control systems* Work alongside a collaborative team committed to safety, reliability, and operational excellence This position is based on-site in Austin, TX. Description: What you'll be doing Another Source's client,SabeyData Centers, is recruiting a Data Center Operations Technician to join theirgrowing team in Austin, TX. Training Schedule (90 days): Monday-Friday, 7:00 AM - 3:30 PM (day shift). Regular Schedule: 7:00 PM - 7:00 AM, 12-hour shifts on a 2-2-3 rotation (every other weekend off). About Sabey Data Centers: Sabey Data Centers is a leader in providing colocation, powered shell, and build-to-suit data centers.Their world-class data centers have been consistently recognized for operational excellence and record of sustained uptime. With more than 20 years of industry experience and three million square feet of mission critical space, they are the largest privately-owned multi-tenant data center owner/operator in the USA and are proud to provide data center services to many of the world's top financial, technology, media, and healthcare companies. Join a collaborative, hard-working and value-driven team in Austin, TX! Located 17 miles north of Downtown, Sabey Austin is Sabey Data Centers NEW purpose-built data center campus offering 430,000 square-feet, reliable colocation, high-density cooling, low cost of power, eight layers of security, carrier neutral options, and more. Sabey Austin joins Sabey Data Centers growing portfolio of data center campuses nationwide. Sabey's data center portfolio includes data center campuses in Austin, Ashburn, New York City, Seattle, and two in Central Washington. Learn more about SDC Austin: data-center-locations/austin-texas-data-center/ Learn more about working at Sabey and their benefits:about/careers About the role: This position will be responsible for "hands-on" day-to-day operation of a 24/7 data center that includes administrative office space. The facility incorporates state of the art redundant power and environmental systems. This position is responsible for performing basic preventive maintenance tasks, cleaning equipment rooms, troubleshooting electrical / mechanical equipment, and operating building control systems. Principal accountabilities: Equipment Maintenance and Repairs Troubleshooting and Issue Resolution Preventive Maintenance and Upgrades Equipment Inventory Management Monitoring and Alarm Response Vendor and Contractor Collaboration Compliance and Safety Disaster Recovery and Business Continuity Support to Senior Technicians and Engineers Facility Organization Embody Sabey core values Other duties as assigned Minimum qualifications: High School diploma or GED required. General maintenance skills or relevant experience Proficiency with Microsoft Suite - Word, Excel, PowerPoint, Outlook, Teams, etc. Ability to respond promptly to on-call situations. Time management skills - ability to manage and prioritize multiple projects. Sabey's investment in YOU: Sabey is building an enduring next-generation company that inspires and values team-member greatness, which is achieved through intentional and strategic focus on optimizing the strengths of individuals and the collective organization. SabeyLife is a comprehensive portfolio of offerings focused on optimizing our holistic well-being, ensuring that we have the resources we need to pursue purpose and meaning in every area of our lives. SabeyLife is who we are as a team. We want each team member to be the best they can be - not just at work, but also for their friends, families and the communities they serve. SabeyLife programs include: Health and Wellness Program Thought Patterns for High Performance Everything DiSC Built to Last The anticipated annual base salary range for this position is $54,987 - $82,480. To learn more about Sabey, take a look: company/sabeydatacenters/ sabey EEO Policy Statement:Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as age, race, color, sex, sexual orientation, gender, gender identity, religion, or national origin. If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at or by email at . Another Source works with their clients, on a retained project basis, to maximize the recruiting process. We are committed to building inclusive candidate pools as we partner with hiring teams. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. #LI-KR1 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $55k-82.5k yearly 2d ago
  • Tier 3 Support

    Ringcentral, Inc. 4.6company rating

    Information systems technician job in Fort Worth, TX

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're seeking an exceptional problem solver who thrives on turning our customers' most complex technical challenges into opportunities for innovation and trust-building. Within Contact Center Tier 3, you'll serve as the ultimate technical resource for our contact center customers, combining deep CCaaS expertise with outstanding customer advocacy to resolve issues that demand creativity, technical mastery, and strategic thinking. This isn't a typical support role-you'll be the trusted advisor when stakes are highest, the technical expert our internal teams rely on for guidance, and the knowledge catalyst who elevates our entire support organization. Job Duties: Complex Issue Resolution Handle escalated cases requiring deep technical knowledge, advanced troubleshooting, or specialized expertise Resolve issues that involve multiple systems, departments, or require root cause analysis Address executive customer concerns and high-stakes business-critical situations Knowledge Development & Transfer Document complex issue resolutions Develop troubleshooting guides and decision trees for lower tiers Conduct training sessions and mentoring for lower tier agents Identify knowledge gaps and recommend content creation priorities Process Improvement Analyze recurring escalation patterns and recommend systemic solutions Collaborate with product, engineering, and operations teams on issue prevention Drive continuous improvement initiatives based on customer pain points Optimize escalation workflows and handoff procedures Cross-Functional Collaboration Serve as liaison between contact center partner and technical/product teams Participate in incident response and crisis management Provide customer insights to inform product roadmap and feature development Ability to coordinate cross-functional resources for issue resolution Ownership of escalation prioritization and resource allocation To succeed in this role you must have experience in: Technical Foundation 3-5+ years of hands-on experience with Contact Center as a Service (CCaaS) platform-direct experience with NiCE CXone is highly preferred Proficiency in Studio contact center scripting/development environments, with ability to troubleshoot complex call flows and integrations Deep understanding of VoIP technology within CCaaS contexts, including SIP protocols, codec configurations, network requirements, and audio quality troubleshooting Strong technical troubleshooting methodology, including systematic log analysis, diagnostic tool usage, and structured problem-solving approaches Experience documenting complex technical cases with clarity and completeness, creating resources that others can learn from Customer Excellence Exceptional communication skills that enable you to explain technical concepts clearly to diverse audiences-from frustrated end-users to technical architects to executive stakeholders Proven ability to de-escalate tense situations and rebuild customer confidence through empathy, transparency, and demonstrated competence Talent for developing rapport and trust quickly, even in challenging circumstances where customers may be frustrated or skeptical Customer-centric mindset that prioritizes understanding the business impact behind technical issues and balancing urgency with thoroughness Problem-Solving Excellence Creative and analytical thinking that combines technical knowledge with innovative approaches to find solutions when standard procedures fall short Pattern recognition skills that identify underlying systemic issues from individual case symptoms Comfort with ambiguity and ability to navigate complex, multi-faceted problems without clear playbooks Ownership mentality that drives you to see issues through to complete resolution, not just temporary workarounds Collaboration & Leadership Knowledge sharing orientation with genuine enthusiasm for developing others and elevating team capabilities Cross-functional collaboration experience, working effectively with Product, Engineering, Operations, and other technical teams Process improvement mindset that continuously seeks opportunities to work smarter and serve customers better Professional maturity to handle high-stakes situations, executive interactions, and competing priorities with sound judgment Our Commitment to You We're building a support organization where expertise is valued, knowledge is shared generously, and every team member has the tools and autonomy to deliver exceptional customer experiences. You'll work in an environment that respects your technical judgment, invests in your continued learning, and recognizes that the best solutions often come from empowering smart people to think creatively. How We Work Proactive communication is our standard-customers, internal stakeholders, and team members always know where things stand Process adherence balanced with flexibility-we follow proven frameworks while remaining open to innovation when situations demand it Continuous learning culture-we document what we learn, share what we know, and grow together as a team Customer outcomes over activity metrics-we measure success by the trust we build and the problems we solve, not just ticket counts What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, the compensation range for this position is between $85,400 and $180,700 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March 8, 2026. Please apply prior to the deadline to be considered for the role. #LI-JW1
    $63k-78k yearly est. 2d ago
  • Network Technician

    Randstad USA 4.6company rating

    Information systems technician job in Dallas, TX

    2 Network Technicians Length of Contract: Through April of 2026 w/ potential of running through all of 2026 Hourly Pay: 25.00 - 28.00 p/hr W2 Contract Only Network Refreshes for 160 clinics to start. Generally consist of 1:00 and 10:00 network switches per clinic and up to 25 wireless access points. Preliminary surveys before they go in and do the network swap where the team is going onsite and conducting a full network work audit and physical device location Workday: ● up to 8 hrs. a day, possibly less during surveys. ● will cover drivetime and mileage ● ideally 1 site per day, possibly 2 smaller when during surveys ● Possibly longer days during install days, we will not leave until the site is operational. ● Survey will be during clinic hours ● install will be after clinic hours ● no shift differential pay Duties: ● Rack and stack network gear ● Installation of AP's ● Data collection from Phones, PC, data ports and cabling tracing. ● Cleanliness ● Customer service
    $56k-79k yearly est. 1d ago
  • Part-Time Teller Support Specialist

    City Bank 4.4company rating

    Information systems technician job in Lubbock, TX

    DescriptionThe position of Teller Support Specialist is responsible for offering assistance to the Lubbock and surrounding area branches by performing branch teller services, new account services, and assisting with customer service issues. They will do so in a professional, timely and efficient manner and according to established bank policies and procedures. Essential Duties Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions. Able to interact and adapt to different branches and their specific needs or requests. Travels from branch to branch on a daily basis or as requested. Monitors the TSS Calendar consistently and is prepared at all times for any changes that may present itself within the daily schedule. Is prepared at all times with their name tag, name plate and teller stamp. Retains vast amounts of knowledge in many different areas of the bank. Prepares teller window with adequate supplies and is organized and ready to serve customers by regularly scheduled opening times. Maintains a high level of security awareness within daily work responsibilities such as the safekeeping of teller cash by locking teller drawers and computer. Maintains proper amounts of cash in teller window. Refrains from distractions that prevent the best service to our customers, whether they are engaged with them or not. Distractions such as food, drinks, cell phones, tablets, internet, television or any other item that is not work related and/or inappropriate or unprofessional conversations. Attention to detail and excellent communication skills are required. Actively cross-sells bank products and services. Accepts checks and cash for deposit processing, following written procedure at all times. Verifies deposit amounts and examines checks for endorsement and negotiability. Processing transactions upon verification of signatures and customer account balances. Inspects all checks, money orders, savings withdrawals, etc. to determine their negotiability. Receives credit card payments and processes those according to written procedure. Receives payments for loans such as mortgage, installment, and commercial, ensuring that payments equal the amount due and that all late charges, if applicable, are collected AND properly reads any and all messages that may be placed on such accounts. Cashes City Bank checks for non-bank customers upon verification of identification and appropriate approval, as required. Assist in working night depository bags/envelopes, dropped bag and/or handling bank-by-mail deposits. Issues cashier's checks to customers based on a collected balance. Prepares cash advance requests, obtaining proper authorization. Ensures that the cash advances are balanced and transmitted daily. Maintains MC/EMV supplies. Redeems E/EE/I savings bonds. Accepts stop payments on checks. Accepts and exchanges foreign currency by following proper written procedures. Sends checks and drafts to collections department. Completes Monetary Instrument Log through the Teller system for cash transactions purchasing a monetary instrument (cashier's check) beginning at $3,000. Completes Currency Transaction information through the Teller system for cash transactions at $5,000 or over $10,000. Prepares wire transfer requests as provided in written procedures. Balances teller window daily under dual control and ensures that they stay under their designated drawer limit. Performs opening and closing responsibilities if and when assigned. Sets up such tasks as preauthorized transactions, direct deposits, and change of addresses. Responds to customer account inquiries in a friendly professional manner. Provides customer with copies of statements. Verifies incoming cash shipments under dual control if asked or needed. Maintains ATM on a daily basis, handling deposits, balancing, replenishes cash and supplies if needed. Answers phones in a friendly and professional manner. Encodes and provides daily work for proof and meets courier deadlines. Attends additional trainings and meetings as required by management. Complies with required training courses in a timely fashion. Always greets customers with a smile whether in person or on the phone. Having good knowledge of City Bank's products and services and know when to suggest them. Follows proper procedures when ordering checks for customers. Makes changes signature cards. Closes accounts when necessary. Please also see Branch Services Teller job description for further details. Equal Opportunity Employer/Veterans/Disabled
    $31k-36k yearly est. 5d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information systems technician job in Laredo, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $35k-47k yearly est. 12d ago
  • Helper Coordinator

    OLSA Resources

    Information systems technician job in Laredo, TX

    We are a globally recognized distribution company currently seeking an associate to support the employees with various operations. Job Description The Helper Coordinator is responsible for reviewing the daily helper needs provided by the operations and coordinate the daily staffing of helpers. The Coordinator is also responsible for reviewing helper hours for accurate recording of time and assignments. They will work closely with the operation, communicating helper performance and administration of uniforms and tracking helper performance. Minimum Requirements: Must have excellent organizational skills. Ability to communicate effectively both written and oral. Solid working knowledge of MS Office. Ability to interact with people holding different positions as well as different responsibilities Additional Information 3+ Month Contract Shift: Monday-Friday, 07:00AM-4:00PM Starting at $13.68+, DOE
    $31k-41k yearly est. 60d+ ago
  • IT Professional I

    Lewis Energy Group 3.9company rating

    Information systems technician job in Encinal, TX

    Lewis Energy Group is a vertically integrated E&P Company. We are one of the top national gas producers in South Texas and in the nation. We operate in South Texas and have international operations. We are proud of the family-oriented work culture we have built over the decades. This culture carries into the pride we take in our work and in the communities, we operate in. The IT Professional I will under general supervision, be responsible for many aspects of the company's information technology infrastructure and supporting the company's internal resources that rely upon that infrastructure. The position is a generalist focusing on end-user support and less complex IT infrastructure duties. Responsibilities Key Responsibilities End User Support: Provides end-user support using the ticketing system to track and document requests. Sets up and installs PCs and desk telephones for new hires. Assist with MFA setup for new hires. Managing and maintaining the file servers Active Directory Management: Creates Active Directory and email accounts for team members. Adds and removes users to and from Active Directory groups. Installation and Troubleshooting: Performs software and computer hardware installation including Coax/Cat 5/6 cabling. Troubleshoots video conference system. Troubleshoots computer hardware and performs basic repairs. Qualifications Minimum Qualifications: * Associate degree (A. A.) or equivalent from two-year college or technical school; Bachelor's degree preferred. * Minimum of 3 years of related experience * Intermediate knowledge of Microsoft Office Suite and MS Active Directory. Certificates, License, Registrations: Two of the three certifications listed below: * A+ * Network+ * MCP Other Skills and Abilities: Strong customer focus. Personable, empathetic and ability to diffuse a situation. Ability to work in a fast-paced environment. Your Benefits Lewis Energy Group appreciates the hard work and dedication you bring to our team every day. To do our part, we are committed to keeping your benefits affordable and beneficial for you and your eligible family members. Lewis Energy Group strives to provide benefits that meet your needs, are easy to understand and use, and provide excellent value for affordable costs. * Insurance: Medical/Dental/Vision/ Basic Life and AD&D/and other benefit options to meet your personal needs * Retirement: 401K with immediate matching contribution * Annual Discretionary Bonus * Generous Paid Time Off and Paid Holidays * Employee Assistance Program (EAP) - Free, confidential support for you and your dependents * Career Progression Program - Opportunities for growth and development * On-Site fitness center * Wellness & Company Events throughout the year Equal Opportunity Employer Lewis Energy Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
    $57k-76k yearly est. Auto-Apply 45d ago
  • Learning Support Specialist II

    Texas A&M International University 4.0company rating

    Information systems technician job in Laredo, TX

    Job Title Learning Support Specialist II Agency Texas A&M International University Department ACE - Academic Support Proposed Minimum Salary Commensurate Job Type Staff Job Description The Learning Support Specialist II, under general supervision, works in close collaboration with faculty and staff to provide exceptional support services across learning spaces, with a particular emphasis on assisting in maximizing the effectiveness of a variety of learning systems. Serves as an advocate for the integration of innovative technology and the advancement of the efficiency and effectiveness of the learning environment. Essential Duties and Responsibilities Works with students, faculty, and staff at various levels to troubleshoot and resolve end-user related support issues in the use of the Learning Management System (LMS) and other learning technologies. Provides triage instructions using a variety of communications systems. Assists in the testing of new applications and system configurations. Assists in the research and development of new solutions to enrich and supplement instruction. Maintains up to date expert knowledge and skills of evolving LMS features and procedures to include building/updating LMS documentation and video tutorials. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities Train and mentor Supplemental Instructors (SI) on key concepts that must be covered in each course. Demonstrate academic best practices for specific subjects and assignments, including writing research papers, giving presentations, developing study habits, managing test anxieties, and organizing class notes. Communicate closely with faculty and tutors on student issues and academic matters. Identify and conduct targeted intervention for at-risk students. Collect, track, and monitor data on student progress and generate regular reports for the deans. Develop and distribute handouts and study notes for traditionally challenging courses. Minimum Requirements Education - Bachelor's degree in a related field Experience - Two years of related experience. Preferred Education and Experience Advanced degree in the related field of support Experience in tutoring, teaching, working with college students Experience working with at-risk adults Experience working with freshmen through senior Experience in clinical practices for related majors Knowledge and Abilities Knowledge of: Word processing, spreadsheet, and database applications. Ability to: Multitask and work cooperatively with others. Excellent customer service and time management skills. Strong verbal and written communication skills. Strong interpersonal and organizational skills. Present information clearly and concisely. Work independently and as part of a team. Preferred Knowledge and Abilities Knowledge of: Instructional best practices and assessment of learning outcomes Skilled data collection and analysis Strong communication with professors and staff Strong leadership dispositions in monitoring SI leaders Licensing / Professional Certification - None. Physical Requirements - None. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position generally does not supervise employees. Other Requirements Work beyond normal office hours and/or work on weekends. Position requires on campus, face-to-face interactions. Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $19.06/hourly INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience " has an area provided under Resume/CV to drop or upload files. Be sure to include: Resume Cover Letter 3 -5 professional references and their full contact information Unofficial transcripts All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $19.1 hourly Auto-Apply 40d ago

Learn more about information systems technician jobs

How much does an information systems technician earn in Laredo, TX?

The average information systems technician in Laredo, TX earns between $27,000 and $70,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in Laredo, TX

$43,000

What are the biggest employers of Information Systems Technicians in Laredo, TX?

The biggest employers of Information Systems Technicians in Laredo, TX are:
  1. Hardy
Job type you want
Full Time
Part Time
Internship
Temporary