Now Hiring IT and Telecom Field Technicians
Information systems technician job in Longview, TX
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Field Technician Starlink/Dish Network
Information systems technician job in Longview, TX
Job Description
Join Southern Star: Elevate Your Career and Earnings!
Schedule: 2 days off during the week
during slower season enjoy a four-on, three-off schedule
Bonus Opportunity: Earn a Trained and Active Bonus of $750.00, paid in two installments: $375.00 at 60 days of employment and $375.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
Dynamic PC Support Techician
Information systems technician job in Longview, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Computer Field Technician
Information systems technician job in Tyler, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technology Support Technician
Information systems technician job in Longview, TX
Job Title: Technology Support Technician Reports to: Technology Director Dept./School: Technology/Central Administration Primary Purpose: Respond to requests for help involving software, computer hardware and peripherals. Perform installation and maintenance on computer equipment and software applications throughout
the district. Support technology use by providing training on hardware and software as required.
Qualifications:
Education/Certification:
Minimum - High school diploma or GED
Preferred - Associate or higher degree or equivalent work experience in related field.
Special Knowledge/Skills:
Broad Knowledge of computer hardware and software applications.
Knowledge of various operating systems.
Knowledge of software used in education industry, word processing, spreadsheet, database, etc.
Knowledge of computer workstation setup and installation.
Ability to detect and resolve technical or technology related problems.
Ability to provide one or one, or group training to support technology users.
Excellent organizational, communications, and interpersonal skills.
Experience:
One year work experience installing, maintaining, repairing and supporting computer hardware,
software and peripherals
Major Responsibilities and Duties:
Technical Support
1. Process and prioritize technology related work orders.
2. Evaluate costs and make recommendations on technology related repairs.
3. Arrange for contract repairs for work that cannot be performed by district staff.
4. Work cooperatively with end-users to detect and resolve hardware / software issues.
5. Communicate with software and hardware vendors to resolve end-user problems.
6. Communicate with Network Administrator to detect and resolve end-user problems with internally
developed applications and database management.
Installation
7. Install and upgrade computers and peripherals throughout the district.
8. Relocate computer hardware, peripherals, and equipment as needed.
9. Install and configure software as needed.
10. Assist with the installation, maintenance, troubleshooting, and repair of network equipment.
Equipment Repair and Maintenance
11. Diagnose and repair equipment, including computers and peripherals.
12. Perform preventive maintenance on equipment, including computers and peripherals.
13. Maintain accurate updated records of work performed, materials used and time required to perform
repairs and maintenance.
Safety
14. Operate tools and equipment according to prescribed safety procedures.
15. Follow established safety procedures and techniques to perform job duties, including lifting, climbing
and carrying.
16. Correct unsafe conditions in the work area and report any conditions that are not correctable to the
supervisor immediately.
Other
17. Respond to after-hours emergencies as needed.
18. Comply with policies established by federal and state law, State Board of Education rule, and local
board policy.
19. Other duties as assigned.
Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations. Personal computers and
peripherals.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test
equipment; frequent districtwide travel. Prolonged use of computer and telephone, repetitive hand
motions. Occasional prolonged and irregular hours. May be required to be on-call 24 hours a day.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an
exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Helper Coordinator
Information systems technician job in Longview, TX
In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada.
Job Description
Shift Time: 3:00pm to 11:00pm
The Helper Coordinator is responsible for reviewing the daily helper needs provided by the operations and coordinate the daily staffing of helpers.
The Coordinator is also responsible for reviewing helper hours for accurate recording of time and assignments.
They will work closely with the operation, communicating helper performance and administration of uniforms and tracking helper performance.
Qualifications
Minimum Requirements:
Must have excellent organizational skills.
Ability to communicate effectively both written and oral.
Solid working knowledge of MS Office.
Ability to interact with people holding different positions as well as different responsibilities.
Additional Information
IT Tech Support Spec. I - (ON-SITE)
Information systems technician job in Tyler, TX
IT Tech Support Specialist I Exempt Status: Non-Exempt Reports to: Chief Technology Officer Full-time Benefits: * Medical, Prescription Drugs, Dental, and Vision Insurance * Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
* 401(k) with a Match
* Basic, Voluntary, and Dependent Life Insurance
* Paid Time Off
* Paid Bank Holidays
* Workplace Wellness Programs
* Employee Assistance Programs
* Tuition Reimbursement
Job Summary: Responsible for troubleshooting IT related issues from problem determination through resolution. This includes tracking and reporting utilizing Help Desk tracking software. Respond to incoming calls, determining initial priority, document, resolve or assign and track status from other IT staff.
Essential Functions:
* Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank's mission and core values.
* Answers Help Desk calls, identifies problem, documents problem, determines priority, resolves if possible, assigns if necessary, and tracks progress until resolution.
* Researches issues for possible acceptable work around to reported problems.
* Develops repeated problem resolution intelligence within the Help Desk system to assist in expediting future calls and facilitate training of new staff.
* Provides hardware support and user relocation assistance for team members and end-users.
* Establishes and maintains strong communication with management and Bank staff associated with the reporting of problems.
* Maintains confidentiality of all sensitive Bank information.
* Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank's mission, CORE Values, and Blue Book culture guide.
* Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
* Participates in proactive team efforts to achieve departmental and company goals.
* Understands and agrees to abide by the policies and procedures established at Southside Bank.
* Responsible for complying with audit policies and procedures as they pertain to this position.
* Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.
* Must comply with all applicable laws and regulations.
Additional Functions:
* Troubleshoots system/software issues and implements technical solutions related to infrastructure/corporate systems.
* Assists in set-up, configuration, and supports internal/external systems and network and client operating systems as appropriate.
* Complies with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
* Performs additional duties, as assigned or directed.
Required Education/Experience:
* Associate degree (A. A.) or equivalent from two-year College or technical school; or equivalent combination of education and experience.
Necessary Skills:
* Knowledge of Apple and MAC operating systems and end user support preferred.
* Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
* Ability to write information and respond to questions from groups of managers, clients, customers, and the general public.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Ability to speak effectively before groups of customers or employees of organization.
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
* Ability to apply concepts of basic algebra and geometry.
* Ability to define problems; collect data, establish facts, and draw valid conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
* Proficient personal computer skills including electronic mail, record-keeping, routine database activity, word processing, spreadsheet, graphics, etc.
* Handle multiple tasks simultaneously.
Physical Activity/Dexterity:
* Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.
Physical Environment Demands:
* Must be able to remain in a stationary position 90% of the time.
* The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc.
* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone.
* Constantly positions self to operate on a computer.
* The person in this position frequently communicates with other people throughout each day. Must be able to exchange accurate information when conversing.
Working Conditions/Environment:
* Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
* Moderate noise (e.g. business office with computers and printers, light traffic).
* Traveling when required.
Work Schedule/Hours:
* Monday through Friday; 7:30am - 5:30pm.
* Available for overtime, as needed.
* Available for on-call rotation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Technology Support Technician
Information systems technician job in Longview, TX
Job Title: Technology Support Technician Reports to: Technology Director Dept./School: Technology/Central Administration Primary Purpose: Respond to requests for help involving software, computer hardware and peripherals. Perform installation and maintenance on computer equipment and software applications throughout
the district. Support technology use by providing training on hardware and software as required.
Qualifications:
Education/Certification:
Minimum - High school diploma or GED
Preferred - Associate or higher degree or equivalent work experience in related field.
Special Knowledge/Skills:
Broad Knowledge of computer hardware and software applications.
Knowledge of various operating systems.
Knowledge of software used in education industry, word processing, spreadsheet, database, etc.
Knowledge of computer workstation setup and installation.
Ability to detect and resolve technical or technology related problems.
Ability to provide one or one, or group training to support technology users.
Excellent organizational, communications, and interpersonal skills.
Experience:
One year work experience installing, maintaining, repairing and supporting computer hardware,
software and peripherals
Major Responsibilities and Duties:
Technical Support
1. Process and prioritize technology related work orders.
2. Evaluate costs and make recommendations on technology related repairs.
3. Arrange for contract repairs for work that cannot be performed by district staff.
4. Work cooperatively with end-users to detect and resolve hardware / software issues.
5. Communicate with software and hardware vendors to resolve end-user problems.
6. Communicate with Network Administrator to detect and resolve end-user problems with internally
developed applications and database management.
Installation
7. Install and upgrade computers and peripherals throughout the district.
8. Relocate computer hardware, peripherals, and equipment as needed.
9. Install and configure software as needed.
10. Assist with the installation, maintenance, troubleshooting, and repair of network equipment.
Equipment Repair and Maintenance
11. Diagnose and repair equipment, including computers and peripherals.
12. Perform preventive maintenance on equipment, including computers and peripherals.
13. Maintain accurate updated records of work performed, materials used and time required to perform
repairs and maintenance.
Safety
14. Operate tools and equipment according to prescribed safety procedures.
15. Follow established safety procedures and techniques to perform job duties, including lifting, climbing
and carrying.
16. Correct unsafe conditions in the work area and report any conditions that are not correctable to the
supervisor immediately.
Other
17. Respond to after-hours emergencies as needed.
18. Comply with policies established by federal and state law, State Board of Education rule, and local
board policy.
19. Other duties as assigned.
Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations. Personal computers and
peripherals.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test
equipment; frequent districtwide travel. Prolonged use of computer and telephone, repetitive hand
motions. Occasional prolonged and irregular hours. May be required to be on-call 24 hours a day.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an
exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
IT Technician
Information systems technician job in Gilmer, TX
The IT Technician supports day-to-day technology needs across the plant. This role ensures systems, hardware, and software stay running reliably so production teams can do their jobs safely and efficiently. The technician provides frontline troubleshooting, maintains equipment, and follows established standards that keep operations stable.
Key Responsibilities
* Provide on-site technical support for computers, printers, handheld devices, and other plant hardware
* Install, configure, and maintain workstations, software, and approved applications
* Support network connectivity issues, including wired, wireless, and VPN
* Troubleshoot problems related to scanners, label printers, production terminals, and shop-floor equipment interfaces
* Assist with user account setup, password resets, and access permissions following established security protocols
* Perform routine maintenance on systems and equipment to minimize downtime
* Document work performed, incidents, and resolutions in the ticketing system
* Escalate complex issues to higher-level IT staff when needed
* Support hardware replacements, upgrades, and rollouts during planned projects
* Maintain inventory of IT assets and ensure equipment is labeled, tracked, and properly stored
* Follow IT, cybersecurity, and safety policies consistently
* Provide support during outages, system updates, or recovery efforts
* Train employees on basic technology use and best practices when needed
Qualifications
* 1-3 years of IT support experience, preferably in a manufacturing or industrial environment
* Strong troubleshooting skills for Windows-based systems and common business applications
* Experience with networks, printers, and basic hardware repair
* Familiarity with Active Directory, Office 365, and ticketing systems
* Ability to work independently, manage priorities, and respond quickly to plant needs
* Clear communication skills-able to support users at all technical levels
* Physical ability to lift equipment (up to ~50 lbs), crawl under desks, climb a ladder, and move between production areas
Preferred Qualifications
* Bachelor's degree in IT, computer science, or related field (or equivalent experience)
* Experience with PLC interfaces or shop-floor systems (helpful but not required)
* Basic understanding of cybersecurity and backup procedures
Work Environment
* Primarily plant-based with regular movement between production and office spaces
* Requires adherence to PPE and safety rules
* Occasional overtime during outages, upgrades, or high-priority issues
Field Support Technician
Information systems technician job in Longview, TX
Responsive recruiter Benefits:
Health insurance options
Free Life Insurance
Free Personal Tax Return
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.
What you'll do here:
Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
Other duties as assigned.
Skills you'll bring for success:
Driver's license preferred.
Good interpersonal and communication skills.
Basic knowledge of computer functions is preferred but not required.
Customer service experience.
Physical Demand and Work Effort:
Standing, walking, sitting.
Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
Must be able to hold, carry, and move equipment, tools, and materials.
Compliance with company policies and standards.
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 - $17.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyDonor Center Technician
Information systems technician job in Longview, TX
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
**Medical Reception - Donor Center Technician - We train**
**You are a fit for us if you have:**
+ Superior customer service standards
+ A High School diploma or GED
+ Ability to work a flexible schedule
+ An interest in making a difference in the world
+ Obtains required state licensures or certifications where applicable
**Donor Center Technician**
Our ideal Donor Center Technician is a standout colleague who is patient, can handle multiple tasks, and adapt to a dynamic work environment. Ready to learn more? If so, keep on reading!
**Primary Responsibilities:**
+ Conducts pre-donation medical screening.
+ Interaction and responsiveness to customer needs.
+ Assesses donor suitability and engages in set-up.
+ Provides appropriate feedback to ineligible donor candidates.
+ Ensures all donor screening information is complete.
+ Ensures donor confidentiality.
We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
**Occupational Demands Form # 71:** Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while working in plasma freezer. Personal protective equipment required such as protective eyewear, garments, gloves and cold gear. Work is performed sitting or standing for entire shift, bending, and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement: may infrequently squat, crouch or sit on one's heels. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to comprehend and follow instructions to complete assigned tasks. must possess the ability to listen to and understand information and ideas presented through spoken words and sentences. must perform within the guidance of both oral or written instructions. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to their occurrence. Relates sensitive information to diverse groups.
\#biomatusa
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
**Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.**
**Location: NORTH AMERICA : USA : TX-Longview:USLONG - Longview TX-S. High Street-BIO**
Learn more about Grifols (**************************************
**Req ID:** 537862
**Type:** Regular Full-Time
**Job Category:** MANUFACTURING
Manager of Information Technology Help Desk
Information systems technician job in Tyler, TX
Job Description
The Manager of IT Help Desk is responsible for establishing and leading a Managed Service Help Desk model while directly supervising the Help Desk team. Reporting to the Director of Infrastructure and Security, this role provides strategic and functional leadership in delivering consistent, high-quality support across Cavender's. The Manager will oversee daily operations, manage direct reports, develop processes and training, and drive service improvements that align with company objectives. This position serves as a global service provider supporting company-wide IT needs and initiatives, including Service Level Agreements, KPIs, training, and emergency response processes.
Duties and Responsibilities
Support the “Cavender's Culture” and drive our Mission, Vision, and Values.
Be a strategic partner to the IT Department and other functional areas of the company.
Establish and lead a Managed Service Help Desk model, implementing systems and procedures that the IT Team and business partners can use effectively.
Directly supervise Help Desk staff, providing coaching, performance management, and professional development.
Oversee all requests, incidents, and problems to ensure timely resolution and consistent service, acting as the escalation point for complex support issues.
Develop and mature phone and ticket escalation processes, including enhancing self-service and automated recovery capabilities.
Determine the root cause of issues and prepare Root Cause Analysis documentation as needed.
Build or obtain training materials for support staff and ensure team readiness.
Schedule working times, including on-call schedules and code deployment activities, and provide backup support as necessary.
Provide data and reporting of KPIs and trends to IT and company leadership, driving continuous improvement initiatives.
Manage communication around outages and emergency activities.
Review feedback to improve services, tools, and support experiences.
Plan, direct, and coordinate Help Desk projects to ensure timely, on-budget completion.
Forecast deficiencies and unrealistic expectations while identifying scalable, supportable solutions.
Prioritize requests from business partners in alignment with Cavender's strategic vision.
Qualifications and Requirements
Bachelor's degree in Information Technology or related field, or equivalent work experience.
Proven experience managing IT support teams with direct reports.
Track record of building and maturing hybrid Managed Service support models.
Ability to develop documented Standard Operating Procedures and processes for business customers.
Relevant hardware and software certifications.
Project management experience.
Strong analytical and problem-solving skills.
Ability to handle sensitive matters with discretion and professionalism.
Customer service oriented with a proactive problem-solving attitude.
Self-motivated and able to work independently and as part of a team.
Proven ability to manage multiple concurrent projects and meet deadlines and budgets.
Based in Tyler, TX at our Home Office; Tyler area residence.
Ability to travel up to 15%.
Preferred Skills
6+ years of experience in an IT technical environment.
Experience supervising and developing Help Desk teams.
Strong team player with excellent collaboration skills.
Commitment to meeting customer expectations and deadlines.
Experience working in a retail environment.
Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.
Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.
Hazwoper Technician - Level 1
Information systems technician job in Longview, TX
Job DescriptionDescription:
TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time.
TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.
At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor.
BENEFITS
TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Health & Wellness:
Comprehensive Medical, Dental, and Vision Coverage
Mental Health Support Programs
Supplemental Benefits - Accident, Critical Illness, etc.
Access to a company provided Employee Assistance Program
Retirement & Financial:
401(k) with Company Match
Life Insurance and Disability Coverage
Work-Life Balance:
Generous Paid Time Off (PTO)
Paid Time Off increases based on years of service
Holidays - seven (7)
Floating Holidays - two (2)
Professional Development:
Access to Online Learning Platforms
Annual Conference and Workshop Allowances
Additional Perks:
Work Boot Program
Team Building Events
Requirements:
RESPONSIBILITIES
Handling various products, hazardous and non-hazardous materials
Performing industrial work and biohazard cleanups
Staging, profiling, and processing for disposal hazardous and non-hazardous waste
Assist in the removal of soil, debris and other materials, and cleaning up spill sites
Operate and clean equipment.
Maintaining logs of working hours in compliance with all applicable state and federal regulations
Up to 25% travel as needed - location may differ
Other duties as assigned
COMPETENCIES/SKILLS
Strong observation skills
Technical proficiency with field equipment
Knowledge of environmental regulations
Data collection and analysis skills
Ability to work outdoors in all weather conditions
Excellent communication skills
Proficient in critical thinking
Teamwork oriented
Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk and hear
This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times
The employee must frequently lift or move items up to 60 pounds
Must be able to frequently climb stairs and ladders
May occasionally deal with heights
Ability to wear Personal Equipment, including Respiratory Protection
Consists of both office setting and physical jobsite
Able to work in confined spaces when needed
Education and Experience:
HAZWOPER and Confined Space certifications preferred
Ability to read, write and do mathematics
Class C (Texas) or equivalent required
Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including:
HAZWOPER 40
OSHA 10 and 30
MSHA(Mine Safety and Health Administration) Certification
CSE/R(Confined Space Entry/Rescue) Certification
CPR Certification
H2S Certification
First Aid Certification
EEO/AA Employer/ Veteran/ Disabled Statement:
TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
Desktop Support Technician
Information systems technician job in Pittsburg, TX
TEKsystems is hiring six desktop support technicians for a five week project in Texas. The ideal candidate will have desktop support experience in the Microsoft stack; experience unboxing and installing computers, printers, and other technical devices; and the ability to travel from site to site (with a team lead).
Skills
Desktop, Support, Hardware, Windows
Top Skills Details
Desktop,Support,Hardware,Windows
Additional Skills & Qualifications
Good attitude, solid communication, and the ability to finish the project.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Pittsburg, TX.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pittsburg,TX.
Application Deadline
This position is anticipated to close on Dec 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Entry Level Computer Technicians
Information systems technician job in Tyler, TX
SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position.
IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN
Working Place: Tyler, TX, United States Department : Unisys
Network Field Technician
Information systems technician job in Marshall, TX
Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Reporting to IT support or network operations leadership, the Network Field Technician is responsible for delivering on-site technical support, network troubleshooting, and enterprise application administration across multiple campus locations. The role supports connectivity, hardware/software installation and diagnostics, and end-user assistance for desktop, network, and audiovisual systems. This position requires strong troubleshooting capabilities, documentation practices, and collaboration across OIT functions to ensure responsive and secure IT service.Essential Functions
The employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.
Network Support and Troubleshooting
Support connectivity and performance across TSTC's campus networks, including physical installation and maintenance of Ethernet cables, switches, access points, and related infrastructure.
Configure IPs, NAT rules, DHCP, and DNS. Assist with Wi-Fi segmentation and VPN support.
Use diagnostic tools to identify and resolve user and equipment connectivity issues.
Field Support Services
Provide desktop and device support across platforms (Windows, mac OS, mobile).
Perform installation, configuration, and break/fix repair for faculty and staff.
Address role-based access needs and permissions in alignment with policy.
Event and A/V Technology Support
Set up and operate audiovisual systems (e.g., projectors, microphones, video displays) for meetings and events.
Address AV hardware issues and ensure technical readiness.
Enterprise Application and User Support
Support select enterprise applications and backup procedures.
Ensure compliance with licensing, security, and change management policies.
Document support actions and contribute to knowledge base development.
Collaboration and Documentation
Coordinate with Help Desk, Field Techs, and Network Administrators to resolve escalated issues.
Maintain accurate technical documentation, including network diagrams, IP maps, and ticket updates.
Follow standard procedures for service delivery.
Physical and Security Requirements
Perform tasks requiring lifting up to 50 lbs., use of ladders, and physical maneuvering in tight spaces.
Maintain CJIS compliance and support secure access practices.
Education, Experience, & Skills
Required Qualifications
Minimum of 2 years' experience in IT support, network administration, or application troubleshooting.
Proficiency in diagnostic tools and remote support platforms.
Strong organizational and time management skills.
Preferred Qualifications
CompTIA Network+ or other technical certification.
Understanding of the OSI model and familiarity with WAN and VLAN environments.
Experience with enterprise network tools and protocols (e.g., DHCP, DNS, TCP/IP).
Core Competencies
Technical Proficiency
Applies hands-on troubleshooting to solve diverse IT issues in hardware, networking, and software.
Responsiveness
Delivers timely support and communicates updates clearly and professionally.
Documentation
Maintains accurate logs and contributes to shared support documentation.
Security Awareness
Follows institutional protocols to protect systems and sensitive information.
Communication
Explains technical solutions using language appropriate to the audience.
Adaptability
Responds to changing demands across multiple campus environments and technology platforms.
Security and Integrity Requirement
As a condition of employment and continued service in this position, which involves access to or work on critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the employee must demonstrate the ability to maintain the security and integrity of that infrastructure. This includes undergoing routine reviews to assess eligibility based on factors such as criminal history or any ongoing connections to the government or political apparatus of a foreign adversary, as designated under 15 C.F.R. § 791.4. Employment in this role is contingent upon meeting these security-related qualifications and remaining in compliance with them throughout the duration of employment.
The foreign adversary list as of July 24, 2025, includes (1) The People's Republic of China, including the Hong Kong Special Administrative Region and the Macau Special Administrative Region (China), (2) Republic of Cuba (Cuba), (3) Islamic Republic of Iran (Iran), (4) Democratic People's Republic of Korea (North Korea), (5) Russian Federation (Russia), and (6) Venezuelan politician Nicolás Maduro (Maduro Regime).
Extra Duties Statement
This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.
The salary range for this position is $49,084.31 - $53,992.74
The final salary offer will be determined based on the candidate's qualifications and experience.
#LI-JR1
#LI-Onsite
Equal Opportunity Employer
Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Employment Eligibility Verification
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks
A criminal history background check will be required for the finalist(s) under consideration for this position.
Auto-ApplySeasonal, Operations Technical Specialist
Information systems technician job in Tyler, TX
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyClient Support Associate - 100% Commission | Longview, TX (SG-784766)
Information systems technician job in Longview, TX
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Financial Systems Specialist
Information systems technician job in Tyler, TX
Operational: Perform operational tasks within Stratus Financials including, but not exclusive to daily transmit, journal uploads and approvals, interface processes for data coming into the production environment from Payroll, Student Financials and US Bank/ProCard Data. Assist users with questions regarding Stratus functionality, including workflow and access concerns.
Perform month-end and year-end close functions as assigned. In conjunction with OTS, manage user security assignment to Stratus Financials, including periodic audits of security roles. Take back-up responsibility for daily maintenance and update of the university's extensive chart of accounts including State Support, Self-Support, Agency and Grants cost centers, natural accounts, sources, and initiatives, hierarchy, and cross-validation rules.
Systems:
Participate in functional testing of Oracle (Stratus), and PeopleSoft HCM/CS upgrades, patches, and bundles in conjunction with OTS. Perform task assignments, interpret, and respond to user problems related to Stratus and work closely with technical and managerial staff to improve functional support procedures. Isolate problems from symptoms and/or help line calls and troubleshoot for solutions. Communications: Develop and maintain strong communications with university campus departments. Work in collaboration with staff in OTS, Human Resources, SUBO and the Budget Office to ensure efficient and effective integrated processes. Participate in work teams for operational issues from the functional perspective. Coordinate with campus users Stratus updates to Financial Stewards and Cost Center Managers. Designated web content contributor for all Financial Affairs, University Accounting, and SUBO, which involves making content changes requested by department leads. Stay up to date on web content/editor training, software, accessibility and University standards.
Technical Duties:
Handle special requests such as third monitors or peripherals and new PC/laptop setups. Assist with troubleshooting computer and peripheral problems, software problems with Microsoft programs, web browsers, Stratus, and Virtual Workspace. Map network drives and printers. Work with OTS on behalf of staff members for significant issues and/or installations/setups requiring OTS Support. Responsible for installation of BlueZone (RSTARS interface) and VPN setup for the connection to Annapolis and troubleshooting issues on both the TU and Annapolis side. Address problems with Oracle (Stratus) spreadsheet upload. Assist Business Systems Manage with inventory management and coordination.
Documentation:
Maintain User guides and procedure manuals.
* Bachelor's Degree and two years of related experience.
* The ability to organize, prioritize and track tasks, requests, and projects effectively; to correctly interpret and resolve problems and issues; to understand and carry out instructions effectively; and to establish and maintain productive and cooperative working relationships, maintain business communications, work productively and efficiently with minimal oversight.
Preferred software knowledge:
* Oracle Cloud ERP, PeopleSoft HCM/CS Applications, Adobe, BlueZone (terminal emulator), Crystal Reporting, Perceptive Content, Web Site Content Management.
Client Support Associate
Information systems technician job in Tyler, TX
Responsive recruiter Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Signing bonus
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-Apply