Computer Forensic Analyst
Information systems technician job in Seattle, WA
Facility Location
F & TSD LABORATORY
301 UNION ST
SEATTLE WASHINGTON 98101
Information
TITLE: FORENSIC COMPUTER ANALYST
GRADE: W2 - 02
FLSA DESIGNATION: Exempt
OCCUPATION CODE: 2210-0218
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 A.M. to 04:00 P.M.
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Functional Purpose
Conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations.
DUTIES AND RESPONSIBILITIES
1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes.
2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques.
3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience.
4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met.
5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions.
6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination.
7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems.
8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest.
9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach.
Requirements
1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies.
2. Ability to provide training related to laboratory services, evidence collection, and field examination.
3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met.
4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items.
5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations.
6. Ability to conduct and document scientific research related to computer forensic examinations.
7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015, are exempt from this requirement.
Desirable Qualifications: CERTIFICATION: International Association of Computer Investigative Specialists (IACIS) Certified Forensic Computer Examiner (CFCE) or the International Society of Forensic Computer Examiners (ISFCE) Certified Computer Examiner (CCE) or Defense Cyber Investigations Training Academy (DCITA) Digital Forensic Examiner (DFE)
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
IT Help Desk Technician
Information systems technician job in Airway Heights, WA
JSG is hiring an IT Help Desk Technician in Airway Heights, WA. This is a 6+ months contract opportunity. US CITIZEN
Skills
Act as the first point of contact for internal customers via phone and Service Now
Uses Service Management solutions to log, assign and receive support tickets with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage
Resolves problems with hardware (workstations, printers, mobile devices and servers) and software (Network Access, Microsoft Office, Business Systems, on-premises and online).
Asks questions about the problem and explaining possible solutions
Uses manual and automated diagnostic tools to identify problems and root cause
Updates knowledge base with prescriptive guidance for common problems to improve quality of Tier 0 customer self-service
Escalates incidents and requests Tier 3 support when the problem is more complex
Arranges for a technician to visit the customer if a problem can't be solved over the phone or by email.
Develops and maintains knowledge of legacy, existing, and new PC hardware and software technology.
Participates actively in incident, problem, request and change management processes and their ongoing improvement.
Follows procedures for the installation, deployment and maintenance of workstation hardware and software.
Executes corrective actions as prescribed by other technicians or per standard recovery procedures.
High School Diploma required
3+ years work experience in IT customer service role, able to demonstrate technology skillset in a customer service capacity
Professionally respond to calls, emails, chats and voicemails for customer support.
Troubleshooting and diagnostic / repair skills for peripheral equipment such as printers, document scanners, barcode scanners, handheld devices, and monitors.
Experience using imaging and migration utilities such as SCCM, MDT, and USMT.
Experience troubleshooting Mobile Device Operation Systems (iOS, Android)
Experience troubleshooting Microsoft Desktop Operating Systems (Windows 10/7)
Knowledge of networking fundamentals
Must be physically capable of lifting computers, monitors, printers, parts and supplies and sitting for extended periods of time.
Experience troubleshooting MacOS clients
#D200
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
IT Support Specialist
Information systems technician job in Roseburg, OR
Schedule: Full-time, On-site
Contract Duration: 1+ Years
Pay Rate: $30-$40/hour (based on experience)
About the opportunity
We're seeking a skilled IT Support Specialist to join our team for a long-term contract supporting a mid-size enterprise environment. This position is ideal for someone who enjoys hands-on technical work, troubleshooting, and collaborating directly with internal teams to ensure smooth, secure, and reliable IT operations.
You'll be part of a collaborative IT services team that supports users, infrastructure, and critical systems across a growing organization. The role offers the stability of a long-term engagement with opportunities to expand your technical experience in both support and systems administration functions.
Key Responsibilities
Provide tier 1/2 technical support for desktops, laptops, printers, and mobile devices.
Manage user accounts, permissions, and security groups through Active Directory and Microsoft 365.
Troubleshoot network connectivity and assist with configuration of switches, routers, and wireless access points.
Support server and system maintenance tasks, including patching and performance monitoring.
Assist with hardware lifecycle management-installation, imaging, and upgrades.
Work closely with internal IT leadership and external vendors to resolve escalated issues.
Maintain documentation of IT processes, configurations, and incident resolutions.
Contribute to ongoing improvement projects in infrastructure, cloud, and security areas.
Qualifications
3+ years of experience in IT support or systems administration.
Strong knowledge of Windows operating systems and Microsoft 365 administration.
Experience with networking fundamentals (DNS, DHCP, VLANs, VPNs).
Familiarity with ticketing systems and ITIL-based service processes.
Strong communication and problem-solving skills.
Ability to work independently in a fast-paced, on-site environment.
Preferred Skills
Experience with Azure AD or cloud-based identity management.
Exposure to cybersecurity or endpoint management tools (e.g., Intune, SentinelOne, or similar).
CompTIA A+, Network+, or Microsoft certifications.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Information Technology Support Technician
Information systems technician job in East Wenatchee, WA
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Fusion Technical Support Specialist
Information systems technician job in Portland, OR
Hybrid contract in the Portland, OR. PST hours. Visa Sponsorship is not available.
We are looking for a skilled and proactive Product Support Specialist with
High level proficient with Autodesk Fusion
Customer soft skills
Good team collaboration mindset.
Preferred Qualifications:
2-5 years of industry experience.
Experience with Fusion
Experience with CAM workflows (Example: Fusion 360 CAM, PowerMill, FeatureCAM, HSM, PartMarker, Mastercam)
Experience with CNC Programming, Machining, or Machine Setup
Experience with FEA/CAE tools (Optional)
Strong customer service, troubleshooting, and analytical skills.
Excellent written and verbal English communication skills. (Additional language skills are a plus.)
Responsibilities:
Advance Level knowledge using Autodesk Fusion.
Experience with CAM is a Plus.
Able to analyze and evaluate information technology systems operations.
Determines user needs and requirements and recommends ways to improve systems.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Will work directly with customers via email, phone and chat.
Able to follow proper documentation workflows and processes while using case management system.
Our Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster a progressive culture, creativity, and a flexible work environment using cutting-edge technologies.
Information Technology Help Desk Support
Information systems technician job in Portland, OR
IT Helpdesk Support I (Contract)
Pay Rate: $25-$30 per hour
Duration: December 4 - December 23, 2025
Holiday Closure: December 23 - January 5 (no work during closure)
About the Role
Our nonprofit client in Portland, OR is seeking an IT Helpdesk Support I professional to assist with onsite technical tasks during a short-term contract assignment. This role is ideal for someone who is organized, detail-oriented, and comfortable working with hardware, documentation, and basic IT support duties.
Key Responsibilities
• Organize and record all E-cycle items
• Perform Ethernet drop map survey
• Create, update, and maintain FAQs and IT documentation
• Organize digital files and support general file structure cleanup
• Reimage and test computers to ensure proper functionality
• Test cables to determine whether to E-cycle or retain
Requirements
• Previous helpdesk or desktop support experience
• Ability to work onsite in Portland, OR
• Strong attention to detail and organizational skills
• Experience with basic troubleshooting, imaging, and hardware handling
• Ability to work independently and follow documented processes
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Applicants must be authorized to work for any employer in the U.S. and sit stateside. Our client is unable to sponsor or take over sponsorship of an employment Visa at this time.
**Please no C2C applicants*
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *******************************************
Schedule
• Full-time hours December 4 - December 23
• Off during holiday closure (12/23 - 1/5)
• Resume assignment January 5 - March 1
Information Technology Technician
Information systems technician job in Boardman, OR
AWS - IT Technician Job Description
IT Hardware Technician (Data Center)
On-Site (Boardman, OR)
6+ Month Contract
Day Shift/Night Shift
4x10
We are looking for Data Center Technicians to join our client's rapidly expanding team! As a Data Center Technician, you serve as one of many primary resolvers for your support team, skilled at troubleshooting and resolving complex hardware infrastructure issues. You support and share knowledge of these technologies with team members. You possess basic to intermediate system administration skills and work autonomously to resolve server issues. You understand all aspects of the equipment you support. You know how to take direction when given, paying attention to all details involved. You work well with a team. You are receptive to feedback and able to adjust performance and behavior as required for the position.
Day to Day:
Hardware, network, and server deployment, diagnostics, troubleshooting, repair, decommissioning, and project documentation.
Qualifications:
Computer Hardware experience, including troubleshooting and repair skills.
Linux Operating Systems experience, system updates, administration.
Computer Networking experience.
Proven experience managing work and priorities through a ticketing system.
Hands-on experience with one or more of hardware platforms (e.g. Dell, HP)
Nice to have:
Industry-level certification on Server/Network/hardware administration (CompTia, LFCS, RHCSA, LPIC-1, CCNP, CCIE, etc)
An Associate's or Bachelor's Degree, or equivalent experience in an IT-related field.
Physical Requirements:
Ability to adapt to varying temperature conditions within the data center environment
Capability to work in areas where dust and allergens are present
Must be comfortable working in confined spaces when necessary
Ability to follow required security protocols including metal detection screening
Important Notice: Candidates requiring reasonable accommodation should discuss their needs during the application process. All accommodation requests will be reviewed in accordance with applicable laws and company policies while ensuring essential job functions can be performed safely and effectively.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Senior Desktop Support Technician
Information systems technician job in Seattle, WA
The Senior Desktop Support Technician is responsible for delivering high-quality end user support, workstation lifecycle management, and proactive maintenance across a hybrid Windows environment. This role serves as an escalation point for complex issues, driving timely resolution while ensuring positive customer experiences. In addition, this position contributes to system enhancements, security initiatives, and operational improvements aligned with ITIL-based service delivery standards.
Responsibilities
Provide Tier 2/3 support for hardware, software, O365 applications, and desktop services across on-site and remote workforce environments.
Administer and maintain Microsoft endpoints, including Group Policy, Azure Active Directory, and Intune MDM.
Deploy, secure, and manage Windows operating systems and core productivity tools using modern deployment methodologies (Autopilot, imaging, scripting, etc.).
Troubleshoot and support enterprise infrastructure components such as DHCP, DNS, TCP/IP networking, VPN access, and endpoint security tools.
Maintain ServiceNow records across incidents, requests, changes, and CMDB items, ensuring accurate documentation and SLA adherence.
Support antivirus and antimalware protection, device encryption standards, and patch/upgrade cycles to maintain compliance and reduce risk.
Participate in scheduled maintenance, technology rollouts, and continuous improvement projects that enhance end-user experience and IT operations.
Act as a customer advocate by explaining complex technical issues clearly and ensuring issues are resolved efficiently with minimal business disruption.
Mentor junior technicians and collaborate with IT engineering teams on escalations and service enhancements.
Key Knowledge, Skills & Abilities
Strong knowledge of O365 administration and Dell/Microsoft hardware platforms
Understanding of ITILv3 or related service delivery frameworks
Proficiency with Microsoft Windows Server and Windows desktop OS, Group Policy, Azure AD, and Intune
Experience with OS deployment, scripting, antivirus/antimalware, device encryption, and core systems infrastructure (DHCP, DNS, networking)
Familiarity with ServiceNow, especially IT Service Management and IT Operations modules
Ability to troubleshoot root causes and implement efficient long-term solutions
Excellent customer service, communication, analytical, and prioritization skills
Skilled in articulating complex concepts in a user-friendly manner
Demonstrated success working independently and within collaborative team environments
Ability to multitask, remain calm under pressure, and manage competing operational demands
Self-starter with the capability to operate under minimal supervision while supporting requests, incidents, maintenance, and project work
Support Technician
Information systems technician job in Vancouver, WA
The Support Technician is a versatile and customer-focused role responsible for resolving basic to intermediate technical issues and assisting with various IT projects. This position supports users with hardware, software, network, and peripheral technologies, including installation, troubleshooting, upgrades, and routine maintenance.
Compensation & Benefits
Position Type: Hourly + Bonus Program
Pay Scale:
- Support Technician I: $20.83hour
- Support Technician II: $25.00/hour
- Support Technician III: $30.00/hour
Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance.
Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans.
Key Responsibilities
· Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines.
· Diagnose and resolve hardware and software issues via in-person, phone, or remote support.
· Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment.
· Set up workstations, including cabling, OS installation, and software configuration.
· Use documented procedures and tools to analyze and resolve technical problems.
· Follow established IT policies and best practices.
· Maintain positive relationships with users and team members.
· Work independently and collaboratively to address onsite support needs.
· Document internal procedures in the knowledge base.
Required Qualifications
· Experience in IT support roles, including help desk and desk-side support.
· Familiarity with IT ticketing systems and infrastructure platforms.
· Proficiency in maintaining and supporting hardware/software systems.
· Familiarity with running PowerShell scripts.
· Ability to manage ticket escalations and warranty service processes.
· Administrative knowledge of Active Directory.
· Strong interpersonal, communication, and problem-solving skills.
· Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours.
· Physical ability to lift up to 50 pounds.
Preferred Qualifications
· Associate's or bachelor's degree in Computer or Information Science.
· Technical certifications such as A+, Network+, MCSE, MCP, or CCNA.
· Experience with Microsoft Office 365 and/or Azure administration.
Desktop Support Specialist
Information systems technician job in Milwaukie, OR
The Desktop Service Support Specialist is tasked with providing technical assistance and support for desktop computers, hardware, software, and related technology within the organization. This role includes troubleshooting issues, configuring equipment, resolving software and connectivity problems, and ensuring a seamless experience for end users. The Desktop Service Support Specialist works closely with IT teams and other departments to maintain reliable and secure desktop environments, supporting productivity and business operations.
Key Responsibilities
· Respond promptly to support requests and diagnose hardware, software, and network issues on desktop and laptop computers.
· Install, configure, and update operating systems, applications, and security tools on end-user devices.
· Conduct equipment setup and deployment for new hires, relocations, and hardware replacements.
· Provide guidance and training to users on common desktop applications and best practices.
· Collaborate with IT teams to implement and maintain desktop images, software deployment, and patch management.
· Ensure compliance with organizational security policies, including antivirus and endpoint protection measures.
· Maintain records of support activities, inventory, and asset management for hardware and software resources.
· Assist in the evaluation and procurement of desktop hardware and software solutions.
· Stay informed about emerging technologies and industry trends to enhance desktop support delivery.
Required Qualifications
· Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
· Proven experience in desktop or technical support roles within a corporate or enterprise environment.
· Strong troubleshooting and problem-solving abilities for hardware, software, and network issues.
· Proficiency with Microsoft Windows, mac OS, and Microsoft Office Suite; familiarity with common enterprise applications.
· Experience with remote support tools and ticketing systems.
· Excellent communication and customer service skills.
· Ability to work independently and collaboratively in a fast-paced setting.
· Understanding of IT security, data privacy, and asset management principles.
Preferred Skills
· Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials.
· Experience supporting mobile devices and virtual desktop environments (VDI).
· Familiarity with scripting or automation tools for support tasks.
· Ability to manage multiple priorities and provide support under pressure.
· Proven aptitude for continuous learning and adapting to new technologies.
Working Conditions
The Desktop Service Support Specialist typically operates in an office environment but may be required to support remote or hybrid users. Occasional travel between sites or after-hours work may be necessary to resolve incidents or complete projects. The role involves frequent interaction with users at all organizational levels.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Geographic Information Systems Analyst
Information systems technician job in Seattle, WA
Geospatial / Geographic Data Scientist:
No of Years of Experience: 10+ Yrs Experience Band: Level 3
Role type: WFO, Location-Bothell, Seattle
Number of Positions: 1 FTE
ONLY GREEN CARD HOLDERS AND US CITIZENS PREFERRED
Preferred Qualifications:
· Master's degree or further education in Computer Science, Data Science, Statistics, or a related field.
· Experience with data visualization tools. (Preferably Looker)
· Knowledge of statistical methods.
· Experience in a role requiring rigorous data quality analysis and improvement.
· Familiarity with evaluation frameworks and A/B testing-Mandatory
· Experience with Google's development tools and infrastructure (e.g., Google3, Blaze, FlumeJava, Borg).
· Familiarity with geospatial data and concepts (e.g., Map Facts, Feature Protos).
Core Roles & Responsibilities:
· Develop statistical models, machine learning algorithms, and predictive analytics solutions to address business challenges.
· Analyze large amounts of complex data to extract insights and drive decision-making.
· Design experiments to test hypotheses and measure the effectiveness of solutions.
Mapping & Visualization-Creating informative digital maps, dashboards, and reports to communicate complex geographic information.
Research & Development-Staying updated on new geospatial tech, improving analysis methods, and potentially developing AI assistants for GIS tasks.
Collaboration & Communication-Working with teams, understanding client needs, and presenting findings to support strategic decisions.
Information Technology Specialist
Information systems technician job in Seattle, WA
KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.
KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.
This is an in-person position in our Seattle, Washington office.
Essential Duties and Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Preferred Qualifications
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Education and Experience
Bachelor's degree in Information Technology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
Tech Support
Information systems technician job in Everett, WA
Role: Tech/IT Support - Endpoint Security Remediation
Hire type: Contract
Domain: IT Security / Endpoint Management
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Top Skill Required:
IT Desktop Support (Windows OS, endpoint troubleshooting, patching).
Nice to have:
Tanium (endpoint management, vulnerability remediation).
PowerShell scripting (automation for patching/configuration).
Job Description:
This position will provide critical support for ensuring we are able to meet vulnerability SLAs in the combined TEC and TPC environments.
They will be using a combination of Tanium and manual remediation tools to achieve this goal, working alongside the ITSS field services team.
RISK: Impact to ongoing Client network and device integration.
AI Usage:
The position leverages CoPilot Web for M365 collaboration and supporting Optum integration.
Post integration, CoPilot will be utilized to provide IT support assistance using self-service bots, chats, troubleshooting, knowledge, and ticket management.
📩 Apply today or share profiles at ******************************
Systems Integration Technician
Information systems technician job in Mount Vernon, WA
URGENTLY HIRING: Systems Integration Technician - Residential & Commercial
Compensation: $25-$45/hr (DOE)
Job Type: Full-Time
Industry: Smart Home Solutions / Audio-Video / Automation / Security
Why Blue Stream Integrations?
Since 1984, Blue Stream Integrations has been delivering custom-tailored technology solutions for both residential and commercial clients. From smart homes to commercial automation, security, audio/video, and outdoor living, we emphasize seamless integration of technology into everyday spaces. With a focus on growth, innovation, and customer-first service, we're building a team that thrives on reliability, quality, and problem-solving. What sets us apart:
Competitive Pay: $25/hr starting wage up to $45/hr for the right individual
Ongoing Professional Development: Paid training and continuous learning opportunities
Technology-Forward: Exposure to cutting-edge smart home, AV, and automation systems
Customer-First Culture: A professional, knowledgeable team dedicated to client satisfaction
Growth & Stability: A trusted name with a forward-looking vision for expansion
Your Role: What You'll Be Doing
Integrate cutting-edge smart home systems for both residential and commercial clients
Install, maintain, and optimize audio/video setups for seamless entertainment experiences
Implement, configure, and troubleshoot advanced security and surveillance solutions
Set up lighting control systems and motorized window treatments for enhanced automation
Collaborate with clients to design, customize, and deliver tailored technology solutions
Minimum Requirements
1-2 years of hands-on technical experience (must be tech-savvy and computer proficient)
Electrician with O6 license and AV or security background highly preferred
Mechanically inclined with strong proficiency using power and hand tools
Possesses a valid driver's license, clean driving record, and reliable transportation
Able to pass background and drug screening checks
Comfortable working at heights, on ladders, and in confined areas
Strong technical aptitude with the ability to learn new systems quickly
Resides within 45 minutes of Mount Vernon, WA - or willing to commute further if needed
Compensation & Schedule
Earnings: $25-$45/hr (based on experience)
Benefits: Paid training, paid sick leave, ongoing professional development
Schedule: Full-time, Monday-Friday
Our Core Values
Reliability & Integrity
Customer-Centered Solutions
Quality Craftsmanship
Innovation & Continuous Learning
Ready to Build the Future of Technology?
This isn't just a job - it's your opportunity to grow with a technology-forward company and bring seamless integration to homes and businesses. Join Blue Stream Integrations and become part of a team redefining modern living and workspaces.
APPLY HERE!
#TechJobs #SystemsIntegration #SmartHome #AudioVideo #Automation #SecuritySystems #NowHiring #MountVernonJobs #BlueStreamIntegrations #TechnologyCareers #CareerGrowth
Azure Infrastructure & Network Specialist
Information systems technician job in Redmond, WA
Azure IoT Cloud Infrastructure Specialist
Serve as a technical advisor and subject matter expert for global smartbuilding portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead riskmitigation strategies, and equip internal teams and partners through documentation, training, and governance.
Key Responsibilities
IoT/OT Network & Security Advisory
Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners.
Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security.
Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices.
Produce risk assessments and mitigation plans for new integrations, vendor connections, and intersite traffic; track risks to closure.
Azure Platform & Enterprise Integration (Advisory)
Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services.
Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define leastprivilege controls and conditional access guardrails.
Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies.
Smart Building Systems Oversight
Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms.
Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns.
Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications.
Troubleshooting, Triage & Escalation
Act as a Tier3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces).
Lead root cause analysis (RCA) and write clear postincident reports with preventive actions, ownership, and timelines.
Run knowledgetransfer sessions and postincident reviews to build field/vendor capabilities and reduce repeat occurrences.
Lifecycle & Preventative Maintenance
Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones.
Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive riskreduction actions.
Standards, Training & Documentation
Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness).
Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control.
Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption.
Global Project Support & Governance
Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts.
Facilitate risk workshops and status readouts; provide executivelevel presentations on readiness, risk posture, and remediation progress.
Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability.
Onsite Technical Liaison (Hybrid)
Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide realtime triage and decision support.
Capture onsite findings and convert them into updated standards, patterns, and training content.
Qualifications
IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edgetocloud patterns.
Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines.
Identity & SSO: Handson advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and leastprivilege access patterns.
Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls.
Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences.
Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure.
Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.
Data Center Technician (Graveyard)
Information systems technician job in Hillsboro, OR
We are the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters.
This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.
We are looking for a Data Center Technician to join our Graveyard shift.
Responsibilities:
Perform basic hardware diagnostic and troubleshooting of servers. Escalating complex issues to Senior Data Center Technicians as necessary.
Troubleshoot basic Linux OS level issues on all servers.
Installation of new SSD's and NVME's into existing servers.
Assist LinkedIn engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers).
Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.).
Resolution of manually-generated tickets through cross-functional collaboration across diverse teams.
Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.
Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth.
Respond to all system problems on a 24X7 basis and take part in on-call rotation
Secondary Responsibilities will include, but not limited to
:
Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting.
Ensure LinkedIn's data center house rules are being followed and immediately report any concerns to leadership.
Ensure LinkedIn's data center cleanliness, any issues with cleanliness must be reported to leadership.
Requirements:
Basic Qualifications:
4+ years in a Data Center Engineering Role
4+ years network cabling experience
4+ years Linux troubleshooting experience.
4+ years server hardware troubleshooting experience.
Preferred Qualifications:
Experience with Ticket systems like JIRA, Salesforce, ServiceNow
Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar.
Experience with automation and script use (e.g., Python, Bash).
Familiarity with networking protocols and equipment (e.g., switches, routers).
Experience using fiber testing equipment and understanding complex network mapping
Suggested Skills:
Strong verbal and written communication skills.
Sound problem-solving logic and analytical skills.
Ability to work independently and within a team.
Attention to detail and strong organizational skills.
Proactive attitude and ability to manage multiple tasks simultaneously.
Ability adapting to new technologies and processes.
Compensation:
$32.90- $46.48 Hourly (W2/Non-Exempt)
Dependent upon Shift***
Req# 16381-1
Supportive Housing Associate - 5269
Information systems technician job in Ashland, OR
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD!
What We Offer
Enjoy our many benefits and incentives including:
Affordable Medical/Dental/Vision plans
Flexible Spending Account
Generous Paid Time Off
Whole Health & Wellness Reimbursement Program
Professional development and training opportunities
100% Vested Retirement Plan w/ up to 6% Match
Holiday Pay (9)
Paid Personal Growth Hours
Paid Time Off for Mental Health
Company Paid Life Insurance
Spontaneous & Longevity Bonuses
Loan Forgiveness Program Eligibility
Employee Assistance Program (EAP) & Tobacco Cessation Program
For more details about our benefits, visit our website!
About the Position
We have an opening for a Supportive Housing Associate at our Rogue Ridge Apartments in Ashland, Oregon. The Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques.
If you have experience working as a Qualified Mental Health Associate (QMHA), Direct Support Professional (DSP), Residential Assistant (RA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then the Supportive Housing Associate position may be a great fit for you!
Vocational Training Program
For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program.
Work Schedule: Thursday and Friday, 8:00am - 12:00am (16 hour shift, sleep onsite) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site.
What You'll Make
$22.00 - $23.75 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am.
Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired).
About the Program
Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs.
ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program.
What You'll Need
Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below:
Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field;
OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting;
OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training
If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire.
Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing.
Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check.
Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients.
We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department.
About Us
ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values.
We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities.
Thursday and Friday, 8:00am - 12:00am (16 hour shift, sleep onsite) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site.
Compensation details: 22-23.75 Hourly Wage
PI29d3445ed75a-37***********9
Peer Support Specialist (Klamath Falls)
Information systems technician job in Klamath Falls, OR
Job Title: Peer Support Specialist
Department: Corrections
Shift: Day shift M-F; One monthly Saturday
Full time
Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits. Located in beautiful Southern Oregon.
Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility.
The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites.
WHAT IS GREAT ABOUT THIS OPPORTUNITY
Vision: Sharing the power of mental wellbeing
Mission: Providing compassionate care throughout our community
Excellent outdoor activities including, hiking, biking, kayaking, wellness, ziplining, and fishing.
Welcoming community and a great place to raise a family.
Peer Support Specialist Pay Range:
Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range.
Salary: $16.60 - $20.75 DOE
Peer Support Specialist Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
403 (b) Retirement Plan
Paid Vacation & Wellness Days
Life Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Employee Discounts
Employee Assistance Program (EAP)
Wellness Program
Tuition Reimbursement Program
Peer Support Specialist Summary: A certified peer support specialist, is a person with significant life-altering experience. This is also referred to as "lived experience". These specialists support individuals with struggles pertaining to mental health, psychological trauma or substance use. Because of their lived experience, such persons have expertise that professional training cannot replicate. Peer Support Specialist (PSS) are past or present clients of mental health and/or substance use disorder services who has experienced significant recovery to provide peer services. The PSS offers peer support to individuals who have similar life experiences and acts as a positive role model to aid in recovery. The PSS is a member of an interdisciplinary team and participates in development of personal recovery plans.
Peer Support Specialist Responsibilities:
Meets with assigned peers in a variety of settings which may include home visits, community settings, treatment facilities, office visits, and other related settings to establish and maintain a positive, trusting relationship.
Meets with peers in a medical clinic setting to provide emotional support, and a supportive presence.
Attends group sessions for clients to support patient growth and recovery.
Assists clients in identifying their personal recovery goals through the development of a Personal Recovery Plan.
Assist clients in working on overcoming barriers to maintaining independence and may help with skill building in budgeting, setting up transportation, making health care appointments, and connecting with benefits.
The PSS offers follow-up support to connect individuals with a full range of resources in the community to assist individuals in maintaining stability and control over their own lives.
Certified Peer Support Specialists must conduct themselves in accordance with the NCC AP NCPRSS Code of Ethics outlined below:
Agree to maintain a minimum of two (2) clinical supervision sessions per month totaling at least 2 hours of documented clinical supervision.
Accurately identify my qualifications, expertise, and certifications to all whom I serve and to the public.
Make public statements or comments that are true and reflect current and accurate information.
Remain free from any substances that affect my ability and capacity to perform my duties as a Peer Recovery Support Specialist.
Recognize personal issues, behaviors, or conditions that may impact my performance as a PSS.
Maintain regular supervision and ongoing support so I have a person with whom I can address challenging personal issues, behaviors, or conditions that may negatively affect my own recovery. I understand that misconduct may result in the suspension of my credentials.
Respect and acknowledge the professional efforts and contributions of others and not declare or imply credit as my own. If involved in research, I shall give credit to those who contribute to the research.
Maintain required documentation for and in all clients, records as required by KBBH or the Federal requirements making certain that records are documented honestly and stored securely. Agency disposal of records policies shall be adhered to.
Protect the privacy and confidentiality of persons served in adherence with Federal Confidentiality, HIPAA laws, local jurisdiction, and state laws and regulations. This includes electronic privacy standards (social media, Texting, Video Conferencing, etc.).
Use client contact information in accordance with agency policy.
Not to create my own private practice
Peer Support Specialist Education: Must meet the following OHA Certified Peer Support Specialist Requirements:
Complete an OHA application and send it to the Office of Equity and Inclusion (OEI)
Pass a criminal history background check administered by the OHA background check unit (BCU)
Oregon State Certified Mental Health Peer Support Specialist under the Traditional Health Worker (THW) program.
Oregon State Certified Adult Addictions Peer Support Specialist under the Traditional Health Worker (THW) program.
Peer Support Specialist Experience: Experience to demonstrate the competencies to identify precipitating events:
Be at least 18 years of age.
Must not be listed on the Medicaid provider exclusion list.
Must identify as a peer under one or more of the following:
A self-identified person currently or formerly receiving mental health services; or
A self-identified person in recovery from an addiction disorder, who meets the abstinence requirements for recovering staff in alcohol and other drug treatment programs (2 years); and
Successfully complete the required training offered by an OHA-approved training program for Peer Support Specialist
Certificates, Licenses, Registrations: Valid Oregon driver's license, clean driving record. Driving is a requirement for this position. Proof of insurance must be provided to the HR department. Coverage must remain current.
Other Considerations: Klamath Basin Behavioral Health celebrates diversity and is committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. xevrcyc or any other basis covered by appropriate law. Our employment decisions are based on qualifications, merit, and agency need.
If you want to know about the requirements for this role, read on for all the relevant information.
Compensation details: 16.6-20.75 Hourly Wage
PIab96406369e9-38
Student Rad Tech Oregon
Information systems technician job in Ontario, OR
*Employment Type:* Part time *Shift:* Day Shift *Description:* Performs procedures on patients of all ages, according to approved protocols, radiation safety, and established exam indicators. Maintains patient and procedure documentation. Maintains knowledge of equipment and instruments/supplies pertinent to high quality exams. Provides effective internal and external patient communication consistent with age and mental capacity. Some travel between sites expected.
*SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:*
1. Enrolled in an ARRT acknowledged radiology program required. If, during the course of employment, colleague is no longer in the acknowledged radiology program, the colleague is required to notify their supervisor and/or HR.
2. Colleague must have and maintain an active Medical Imaging License issued by the Oregon Board of Medical Imaging (OBMI). Colleague must obtain and maintain an active Oregon license prior to providing any services in Oregon.
3. Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire unless currently certified in ACLS and/or PALS or as defined in the SAHS Certification Crosswalk.
4. Previous patient care experience in a hospital setting preferred.
*ESSENTIAL FUNCTIONS:*
1. Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
2. Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, and Geriatric as applicable).
3. Revenue Management: ensures the accuracy of documenting services and supplies provided to the patients.
4. Performs ordered procedures according to departmental protocols and procedures, ensuring that optimum exams are acquired in an efficient and timely manner.
5. Keeps accurate and updated documentation of medications on inventory and medications utilized.
6. Maintains required inventory of instruments and supplies used in performance of procedures.
7. Maintains ability to properly set up and execute sterile environment.
8. Radiology Technologists working in a SAMG outpatient clinical setting may be required to support staff by performing various clinical duties, as outlined in the SAMG Clinical Competency Manual, to ensure patients receive excellent care in a timely manner.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Technical Support Engineer (Tier 3, Web API, T-SQL, PowerBI, Azure)
Information systems technician job in Redmond, WA
Job Title: Technical Support Engineer (Tier 3)
Duration: Long-term
Worksite: Onsite
About WCT
WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world's most innovative companies. As a WCT employee, you'll be part of a dynamic, growth-oriented culture that values collaboration, continuous learning, and excellence in execution.
Job Description:
We are seeking an experienced Service Engineer to provide Tier 3 technical support for the Ads platform. This role partners closely with Account Management and internal Ads partner teams to resolve complex escalations quickly and accurately, drive root-cause analysis, and improve platform quality through data-driven insights.
Core Responsibilities
Provide Tier 3 technical support for the Ads platform via phone, tickets, email, and Teams (excludes public 1:many channels).
Work across all ticket types: Delivery, BSC, Editorial, Advertiser API, Analytics, Ads Editor, UET, Campaign Management, Optimization, Syndication/Publisher API, Product Ads/Shopping, Accounts & Billing, UCMT/UCMA, and others as they evolve.
Troubleshoot medium-to-high complexity issues with deep technical investigation; deliver high-quality solutions within agreed SLAs.
Author and execute T-SQL queries; write custom Cosmos scripts; leverage Databricks to interpret large datasets and debug issues.
Review E2FTE parent tickets for accuracy/completeness; improve client communications and case quality.
Analyze and visualize large datasets from internal tools/logs using Excel and Power BI.
File high-quality ICMs (incidents/bugs) at speed; ensure resolutions are understood and RCA captured. Minimize by-design ICMs via KB updates.
Partner with Global Support teams such as NQP and Tech Solutions to remove client blockers.
Provide status reporting on tickets worked, cycle time, and quality checks.
Create and maintain troubleshooting guides and product documentation in the support knowledge base.
Collaborate with peers for knowledge sharing and troubleshooting assistance.
Analyze ticketing trends to drive feature improvements and highlight systemic issues to SMEs.
Monitor Ads platform availability through regular daily checks.
Qualifications & Skills
BS in Computer Science, Engineering, or related technical discipline (preferred).
5-7+ years in technical support or software development for high-volume online services; Tier 3 experience preferred.
Organic & Paid search experience; practical experience running systems on Azure or similar cloud providers.
2+ years with web API technologies: SOAP, JSON, XML.
2+ years automation experience in C# or Python (preferred).
Minimum 3+ years using T-SQL, including complex joins and stored procedures.
Advanced problem-solving; strong customer service orientation.
Experience with Excel, Outlook, Power BI, and Microsoft 365 tools.
Ability to analyze and visualize large datasets.
Excellent English communication (verbal and written) across stakeholder levels; familiarity with NA and EU cultures and brands.
Collaborates effectively across remote/virtual teams; works independently and within groups; strong documentation skills.
Willingness to work night shifts and weekend on-call as required; embraces change and continuous learning.
Location & Work Arrangement
Global support coverage; shift schedules include North America and EMEA windows.
On-call rotation for weekends; flexibility required.
Compensation / Salary Range: The typical pay range for this role is: USD $70,000/Yearly - $85,000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment.
WCT will accept applications and processes offers for these roles until the role is filled.
Equal Employment Opportunity Declaration:
WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.