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Office receptionist vs office assistant

The differences between office receptionists and office assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office receptionist and an office assistant. Additionally, an office receptionist has an average salary of $33,554, which is higher than the $31,517 average annual salary of an office assistant.

The top three skills for an office receptionist include patients, customer service and phone calls. The most important skills for an office assistant are data entry, patients, and customer service.

Office receptionist vs office assistant overview

Office ReceptionistOffice Assistant
Yearly salary$33,554$31,517
Hourly rate$16.13$15.15
Growth rate--5%
Number of jobs80,143103,293
Job satisfaction-5
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 42%
Average age4247
Years of experience22

What does an office receptionist do?

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

What does an office assistant do?

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Office receptionist vs office assistant salary

Office receptionists and office assistants have different pay scales, as shown below.

Office ReceptionistOffice Assistant
Average salary$33,554$31,517
Salary rangeBetween $27,000 And $41,000Between $24,000 And $41,000
Highest paying CityMinneapolis, MNWashington, DC
Highest paying stateAlaskaVermont
Best paying companyDairy Farmers of AmericaAnalysis Group
Best paying industryManufacturingGovernment

Differences between office receptionist and office assistant education

There are a few differences between an office receptionist and an office assistant in terms of educational background:

Office ReceptionistOffice Assistant
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Office receptionist vs office assistant demographics

Here are the differences between office receptionists' and office assistants' demographics:

Office ReceptionistOffice Assistant
Average age4247
Gender ratioMale, 9.5% Female, 90.5%Male, 17.3% Female, 82.7%
Race ratioBlack or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.3% White, 54.6% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between office receptionist and office assistant duties and responsibilities

Office receptionist example responsibilities.

  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
  • Complete and audit payroll for accuracy.
  • Process payroll and monthly/quarterly sales tax liabilities.
  • Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
  • Provide high-quality customer-service to patients by treating them respectfully and t with discretion.
  • Show more

Office assistant example responsibilities.

  • Manage filing, photocopying, collating, and faxing public and seal case documents.
  • Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Compile payroll records, detect and reconcile discrepancies, accurately report outcomes using QuickBooks.
  • Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondences, and designing filing systems.
  • File client paperwork upholding HIPAA standards.
  • Show more

Office receptionist vs office assistant skills

Common office receptionist skills
  • Patients, 20%
  • Customer Service, 15%
  • Phone Calls, 12%
  • Data Entry, 9%
  • Front Desk, 6%
  • Appointment Scheduling, 5%
Common office assistant skills
  • Data Entry, 16%
  • Patients, 14%
  • Customer Service, 9%
  • Telephone Calls, 7%
  • Scheduling Appointments, 6%
  • Front Desk, 6%

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