Senior operations manager jobs in Wilmington, NC

About the role The Vice President of Mortgage Underwriting Operations establishes and leads the operational teams responsible for the acquisition and decisioning of mortgage insurance applications. A key component of the role will be developing the underwriting team and optimizing the risk evaluation process. This role requires someone who is a strategic thinker, culture builder, technologically savvy, and possesses strong leadership abilities. The individual will ensure the company's acquisition processes are intuitive, efficient, risk appropriate, and compliant. As a di novo Mortgage Insurance Company, the person in this role will be responsible for creating operational workflows, developing underwriting guidelines, creating policies and procedures, establishing technology requirements, working with third parties, and instilling risk assessment methodologies. What you'll do Operations: Implement the company's mortgage insurance acquisition operation in alignment with strategic organizational growth plans. Underwriting Leadership: Develop, lead, and manage the underwriting and operations team, ensuring effective risk evaluation and decisioning of mortgage insurance applications. Risk Assessment: Partner with Risk to implement risk methodologies, modeling, and policies to inform accurate and comprehensive underwriting decisions. Guideline Management: Develop and maintain policies, procedures, and underwriting guidelines, ensuring compliance with regulatory requirements, consistency with industry standards, and alignment with risk appetite. Technology Engagement: Design and develop business requirements to support a modern approach to operations, underwriting, and risk evaluation. Partner with IT and business partners to develop, configure, and maintain operational rule sets. Development Support: Partner with IT and Product Development teams to assist with system testing, integration, and implementation. Compliance: Implement policies and procedures to appropriately manage all compliance-related operational activities. Quality Outcomes: Will work closely with QC, third-party providers, and customers to determine what impacts loan and underwriter performance, identifying underwriter attributes, process change opportunities, communications, and other solutions that can result in overall improvements to underwriting execution, service levels, and performance. Performance Analytics: Implement and analyze operational performance metrics, identifying trends and opportunities for staff and technology improvements. Reporting: Prepare and present regular reports to senior management, highlighting key metrics and operational performance. Training and Development: Partner with Training and Development to develop training programs and change communications, to enhance the skills and knowledge of the underwriting and operational teams. Collaboration: Develop relationships with all departments, including Servicing, Quality Control, Risk Management, IT, Legal, Compliance, Finance, and Internal Audit. Continuous Improvement: Foster a culture of continuous improvement and professional development. Qualifications This role requires someone who is technologically savvy, detail-oriented, business process-focused, and capable of ensuring compliant, high-quality, high-volume transaction management. This position also requires a leader with a broad and deep understanding of underwriting, the ability to envision " out-of-the-box " solutions, the capability to partner effectively with senior business leaders, and the ability to effectively train and communicate new processes and procedures to the underwriting staff. Bachelor's degree in finance, Business Administration, Risk Management, or a related field. Minimum of 15 years of experience in mortgage/mortgage insurance underwriting. Strong knowledge of mortgage insurance products, mortgage underwriting principles, GSE guidelines, and regulatory requirements. Experience in developing underwriting communications and training. Demonstrated experience in working with technology and development teams. Demonstrated ability in leading change within organizations, whether through new programs, policies, or tests. Excellent analytical, strategic planning, and decision-making skills. Excellent communication skills and presentation abilities. Demonstrated ability to develop and manage budgets. Proven leadership and culture-building experience. Ability to work effectively in a fast-paced, dynamic environment. Experience in working in a start-up environment preferred. What we offer We're committed to creating an environment where our team members can thrive both professionally and personally. We currently offer: Competitive Compensation - Including salary and performance bonuses. Comprehensive Benefits - Health, dental, vision, and mental wellness support. Retirement Savings - 401(k) with company matching. Career advancement opportunities with business growth. Inclusive Culture - A diverse, collaborative, and supportive workplace where every voice is valued. Perks & Extras - Generous PTO, team events, wellness programs, and more. Potential Relocation Assistance.

The Director of Operations works under the supervision of the Regional Director of Operations or VP, Home Health Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market. • Providing effective and strong leadership to all Market teams. • Promoting a positive working environment and culture that engages and fulfills all teams and minimizes regrettable turnover. • Managing and overseeing all operations to ensure the consistent delivery of high quality and profitable home health services, as well as results for operational and financial key metrics. • Assuring Market's compliance with all applicable rules, regulations and standards. • Overseeing and driving experience excellence for patients, families, referrals sources, and vendor partners. • Planning, developing, implementing and evaluating home health services, programs and activities. • Performing other appropriate duties as assigned. PRIMARY JOB DUTIES 1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers. 2. Ensures agency compliance with applicable laws, regulations and accreditation standards. 3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility. 4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget. 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance the Market's performance. 8. Demonstrates a daily commitment to the values and culture of Well Care. 9. Demonstrates positive interpersonal relations in dealing with all members of the organization. 10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis. 11. Maintains confidentiality. 1.0 20% CUSTOMER SERVICE: 1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by: Agency responds to all customers in a courteous, sensitive and respectful manner. Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures. Participates in community outreach activities that promote goals and objectives of the Market. 1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available. 2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT 2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals. 2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.) 2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by: Negotiating contracts for services that are more favorable to the Agency. Changing processes that increase efficiencies and/or reduce salary or non-salary expense. Eliminating activities that are non-productive. Meeting strategic targets for direct and total cost per visit. 2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations. 3.0 15% HUMAN RESOURCE MANAGEMENT 3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by: Managing by walking around on all shifts. Completing employee performance appraisals when due. Maintaining the progressive disciplinary process with counseling and documentation. Applies agency policy consistently across all positions. 3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average. 4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES 4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies. 4.2 5% Admissions will meet or exceed annual agency goal. 4.3 5% Completes annual agency evaluation. 5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK 5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by: Communicating in a positive and productive manner, demonstrating respect for team members. Managing stress and personal feelings without negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional/personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other Well Care company team members. Gathers feedback and input from the staff when making changes in the agency. 5.2 10% Creates an environment of accountability as evidenced by Staff members demonstrate OASIS competency. Agency demonstrated effective care planning and utilization management. Measures of Success are signed by all staff and implemented with monthly review for staff. Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual. 5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner. 6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION 6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by: Being an active participant in community service projects, service clubs or associations. Taking leadership role in community activities. Being an active member in local, state and/or national professional organizations. Taking a leadership role in professional organizations. JOB SPECIFICATIONS 1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred. 2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting. 3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field. 4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate. 5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc. 6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices. 7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills. 8. Essential sensory requirements: Ability to see, hear and communicate verbally. 9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters. 10. Hours of Work: Hours are flexible to meet the needs of the agency. 11. Must have valid North Carolina or South Carolina driver's license and an operational vehicle.

Director of Operations - CW IT Support Location: Wilmington, NC (On-Site) Full-Time | Leadership Role | Growth-Driven Are You a Results-Driven Leader Ready to Take CW IT Support to the Next Level? CW IT Support is on the hunt for a Director of Operations-a dynamic, process-driven leader who thrives on efficiency, accountability, and team development. This is an opportunity to lead a fast-growing MSP, optimize operations, and ensure our clients receive top-tier IT support. If you're a strategic thinker with a passion for customer success, team leadership, and operational excellence, we want to meet you! Why CW IT Support? Fast-growing IT support provider with a strong client base Work with a high-energy, results-oriented team We believe in Extreme Ownership, Continuous Improvement, and Customer Excellence Opportunities for career growth and professional development Check out our company culture and benefits at: *************************** What You'll Be Doing ✅ Overseeing Operations: Lead and optimize our service delivery, client onboarding, and project execution ✅ Driving Customer Success: Maintain 95%+ CSAT rating and ensure 100% client retention ✅ Scaling Efficiently: Improve processes to drive profitable revenue growth ✅ Building a High-Performing Team: Recruit, train, and mentor top-tier IT professionals ✅ Optimizing Performance Metrics: Monitor KPIs, track operational goals, and ensure service excellence Reports directly to the company president, who oversees revenue generating activities What We're Looking For ✔ Leadership & Problem-Solving: Strong ability to analyze issues, make data-driven decisions, and drive results ✔ Technical Knowledge: Advanced IT Skillset around servers, networks, and M365; experience in IT operations is a MUST ✔ High Standards: Passionate about efficiency, organization, and accountability ✔ Strong Communication: Clear, professional, and proactive in both verbal and written communication ✔ Drive & Adaptability: A growth-oriented mindset and ability to thrive in a fast-changing environment Perks & Benefits ✨ Competitive salary + performance incentives + 100% Health / Dental / Vision + 401(k) match ✨ Career advancement in a rapidly growing company ✨ Be part of a team that values employees, clients, and the community Ready to apply? Visit *************************** Let's build something great together!

GARNEY CONSTRUCTION A Heavy Equipment Operator position in Leland, NC is available at Garney Construction. To be considered for this position you must have previous construction experience. As an operator, you will operate machinery to perform activities such as excavating, backfilling, trenching, ditching, clearing, looming, fine grading, and final clean up. The heavy equipment operator may perform functions of a laborer as required. WHAT YOU WILL BE DOING * Operate heavy equipment safely as part of a crew. * Perform Operator-level maintenance on the machine. * Understand safe working loads and signals. * Must be willing to work overtime as required. WHAT WE ARE LOOKING FOR * 3 years of construction experience. * Firm knowledge of equipment operations and maintenance. * Must be willing to work overtime as required. * Willing to travel. LET'S TALK THE PERKS! * Employee Stock Ownership Plan (ESOP) * 401K Retirement plan * Health, dental, and life insurance * Bonus program * Paid holidays * Paid time off * Flexible Spending Account (FSA) or Health Savings Account (HSA) * Long-term disability CONTACT US If you are interested in this Heavy Equipment Operator position in Leland, NC then please APPLY NOW. For other opportunities available at Garney Construction go to careers.garney.com. THE BENEFITS OF WORKING AT GARNEY Free medical, prescription, dental, and vision plans ($0 premiums) Virtual doctor visits with no co-pay Shares of company stock at no cost starting your first day 401(k) plan with a 3.5% match Student loan resources Weekly paychecks Paid time off 8 paid holidays Health Savings Account (HSA) with a lump sum and matching contributions Free life insurance & disability policy Free access to healthcare coordinators Counseling sessions with mental health professionals at no cost Access to consultations with legal/financial professionals at no cost Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more 50% employee discount in the Garney apparel store BUILDING SUSTAINABLE FUTURES WITH THE WORLD'S MOST PRECIOUS RESOURCES-WATER AND PEOPLE. EEO - it's the law poster Right to work This organization participates in E-verify Nearest Major Market: Wilmington

Job Description This is a high-impact role that ensures our clients receive exceptional stormwater system service, while leading crews to perform at their best. You'll be at the heart of Dragonfly Pond Works' mission-delivering quality work, maximizing team productivity, and helping drive the success of every project. Location: Wilmington, NC 28401 Pay range: $65,000 - $75,000 Requirements At least one year of former field experience (Lake/Pond Maintenance, Construction, or Landscaping). Excellent managerial capabilities and current experience in a leadership role. Highly organized with great attention to detail. Great communication skills and ability to interact with multiple audiences, including the Operations Team, Client Service Managers, clients, subcontractors, vendors and other stakeholders. Adapt and/or improvise quickly, as demanded by conditions or unknown factors. Capability to work under pressure. Good teamwork. Ability to lift 80 pounds on a regular basis. Aptitude to work outside for long periods of time in unfavorable conditions. Willingness to travel to assist other branches with notice. Systems-oriented. Results-driven. Key Responsibilities Oversee daily operations for maintenance and mowing services, ensuring all work is completed efficiently, profitably, and in alignment with client contracts. Lead and manage field crews, including scheduling, routing, quality control, and performance evaluations. Implement and enforce safety protocols and best practices across all maintenance activities. Manage primarily Aquatic treatments and some mowing maintenance Train new and existing employees on equipment use, safety procedures, plant identification, and technical skills. Manage primarily Aquatic treatments and some mowing Maintain equipment and vehicles, managing inventory and ensuring functionality. Conduct regular site visits and quality assessments to ensure service standards and compliance requirements are met. Support business growth by identifying opportunities and assisting with estimates, staffing, and client communication. Collaborate with HR and leadership on hiring, onboarding, and certification requirements. Uphold Dragonfly Pond Works' core values: Quality Focus, Take Ownership, and Growth Oriented. Benefits and Perks Health, Dental, and Vision Insurance 401(k) matching Life Insurance Flexible Spending Accounts Paid Time Off & Holiday Pay Employee Assistance Program Dragonfly Pond Works is a leading environmental service company specializing in stormwater management. Since 2006, Dragonfly has provided routine maintenance and repairs on stormwater devices, lakes, ponds, wetlands, and underground facilities. We are proudly an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Job Posted by ApplicantPro

About this role About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit careers.blackrock.com | *************************** | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Overview Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance of differentiated roles within the SOC. More specifically, the Analyst will support the global Cyber Operations function and have following key responsibilities: * Acts as an escalation point for regional information security incidents and support the response to incidents impacting the region and/or occurring during regional business hours. * Performs daily review of reports and alerts to identify Information Security events for further investigation while escalating exceptional events as necessary. * Act as a mentor for more junior team members. * Performs investigation and escalation for complex or high severity security threats or incidents. * Ensures that all identified events are promptly validated and thoroughly investigated. * Collaborates with technical teams to identify, resolve, and mitigate events. * Provides advice and guidance on the response action plans for information risk events and incidents based on incident type and severity. * Assists with containment of threats and remediation of environment during or after an incident. * Regularly develop new and interesting use cases for future SIEM logic. * Participate in cyber threat hunts in support of the global cyber operations function. * Assist with forensics investigations. * Participate in the creation, modification and maintenance of all Cyber Monitoring policies and procedures. * Keep abreast of cyber security trends and the emerging threat landscape in general and as it relates to BlackRock. * Deliver timely and detailed documentation related to any incident including the findings, review and follow-up activities. BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team. What the ideal candidate looks like: * 4+ years of experience in security operations center, or similar security technical and operational role is preferred. * University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred. * Action-oriented attitude and willingness to roll up sleeves. * Intermediate knowledge in system security architecture and security solutions - IDS, Splunk, data loss prevention, next generation anti-malware, etc. * Intermediate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.). * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.). * Intermediate knowledge of security related technologies and their functions (IDS, IPS, FW, WAF, SIEM, DLP, Proxy, next gen anti-malware etc.). * Intermediate knowledge of Windows and Unix or Linux. * Intermediate knowledge of Firewall and Proxy technology. * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of penetration techniques. * Advanced event analysis leveraging SIEM tools. * Advanced incident investigation and response skill set. * Advanced log parsing and analysis skill set. * Advanced knowledge of ServiceNow a plus. * Strong oral and written communication skills. * Attention to detail. * Strong organizational skills. * Experience with scripting. * Knowledge of forensic techniques. * Integrity and the highest ethical standards. * Rapidly assimilates complex data and information and displays a developed learning agility. * Self-starter with the personal drive to achieve superior performance. * Courage of convictions and the ability to respectfully debate the status quo. * Natural curiosity and desire to always learn. For Wilmington, DE Only the salary range for this position is USD$0.00 - USD$0.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our Learning Centers. with Highlights? Competitive compensation up to $145,000 annually Monday through Friday schedule with full-time hours No evening or weekend hours Clinic-based setting Quarterly bonus incentive plan Sign-on bonus Relocation assistance 9 paid holidays Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program 401K plan ACE provider - company provides 16 BACB CEU hours per year Company laptop POSITION OVERVIEW As a BCBA Director of Operations at Highlights Healthcare, you will: Supervise ABA staff for our clients with consideration of dignity and privacy. Monitor the effectiveness of skill building interventions utilizing ABA for children with autism. Conduct psychological analyses and diagnostic testing. Provide supervision to ABA Behavior Technicians on staff. Develop child-specific behavior plan in accordance with the principles of ABA Therapy. Develop and take on projects to improve client service and satisfaction. Develop and take on projects to improve employee performance, retention, and satisfaction. Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods. Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations. Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities. QUALIFICATIONS BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis. Master's Degree from an accredited program in ABA or related field. Current BCBA Certification from the BACB. At least five years of experience in Applied Behavior Analysis (ABA). Must have a proven track record of progressive leadership and/or management experience. Experience with programming, developing, and implementing multiple intervention programs. Conduct Functional Analysis (FA) of behavior Understand brief Functional Analysis Conduct a VB-MAPP Conduct Functional Behavior Assessment (FBA) Behavior Support Plan Creation and Implementation Has experience in treatment plan program integrity Has ability to create crisis protocol based on medical necessity Must have a reliable car valid Driver's License, and proof of insurance. Demonstrated ability to work independently, produce high-quality results while handling competing priorities. Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach. Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements. Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance. COVID-19 considerations: HHC follows all applicable CDC guidelines. #INDHP

AAA Club Alliance is seeking a Director, Corporate Taxation to join our team! This role leads all aspects of the company's tax strategy, compliance, and financial administration of defined benefit plans. The Director is responsible for minimizing tax liability through proactive planning, ensuring full compliance with federal, state, and local tax regulations, and supporting strategic decision-making in partnership with the Finance Leadership Team. This role also oversees the financial management of the company's defined benefit and non-qualified retirement plans, including funding strategies and compliance with accounting and reporting standards. What We Offer: As part of our team, you'll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes: * Competitive annual salary; the starting base compensation for this position is: $103,086-$180,453* * Annual Bonus + Annual Merit Increase Eligibility * Hybrid schedule (3 days on-site weekly) * Comprehensive health benefits package * 3+ weeks of paid time off accrued during your first year * 401(K) plan with company match up to 7% * Professional development opportunities and tuition reimbursement * Paid time off to volunteer & company-sponsored volunteer events throughout the year * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. Primary Responsibilities: * Develop and execute a comprehensive corporate tax strategy to optimize the company's overall tax position. * Oversee preparation and filing of all corporate federal, state, and local tax returns (~ 400 annually), excluding payroll, ensuring accuracy, timeliness, and full compliance. * Manage all tax examinations and audits (Federal, State, Local, Sales & Use, Property, and Business Privilege taxes). * Stay current on tax legislation and advise leadership on implications of regulatory changes. * Collaborate with external advisors to manage complex tax issues, mitigate risks, and identify savings opportunities. * Support accounting teams in reconciling tax-related accounts and maintaining accurate tax liability balances. * Prepare tax footnotes and disclosures for audited financial statements. * Maintain a comprehensive tax calendar and ensure adherence to all filing and payment deadlines. * Partner with actuaries to manage the financial aspects of defined benefit (DB) and non-qualified retirement plans, including assumption setting, funding strategies, and valuation reviews. * Oversee compliance with ASC 715 and ASC 710 and ensure accurate financial reporting of plan assets and obligations. * Prepare and file annual financial reports and disclosures for pension and retirement plans. * Evaluate and recommend optimal funding and investment strategies to support long-term plan sustainability. * Manage the financial administration of Corporate-Owned Life Insurance (COLI) programs and related funding mechanisms for non-qualified plans. * Partner closely with the VP, Accounting/Controller and senior finance leadership to align tax and benefit plan strategies with overall corporate objectives. * Lead continuous improvement initiatives to automate and streamline tax processes, ensuring scalability and efficiency. * Collaborate cross-functionally to maintain compliance with accounting standards, policies, and corporate governance requirements. * Other duties as assigned Minimum Qualifications: * Bachelor's degree in Accounting or Finance required; CPA or Master's in Taxation preferred. Equivalent combination of education, technical training, and experience may be considered in lieu of degree. * Minimum of 10 years of progressive corporate tax and accounting leadership, including federal, state, and local compliance oversight. Strong command of U.S. tax law, corporate tax reporting, and consolidation (Life/Non-Life and 1120-PC returns). * Proficiency with OneSource Compliance and OneSource Tax Provision software (or equivalent) required. * Experience with Workday General Ledger and multi-entity accounting environments required. * Experience in corporate or shared services finance supporting joint ventures or complex organizational structures preferred. Knowledge Skills and Abilities: * Strategic thinker with deep analytical and problem-solving skills. * Proven ability to drive process improvements and tax efficiency initiatives. * Strong leadership and team development capabilities. * Excellent communication skills and ability to engage with senior management and external stakeholders. * Highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced environment. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Management

GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Description The leading supermarket and multi-concept retail operation on Bald Head Island, North Carolina is seeking an experienced Director of Store Operations. Bald Head Island is an exclusive, car-free island community accessible only by passenger ferry, known for its pristine beaches, championship golf course, and tight-knit residential atmosphere. This is an extraordinary opportunity to lead a diverse retail operation that goes far beyond traditional grocery. You'll oversee a full-service market, casual food café, and fast-paced Asian takeout restaurant. The role offers the unique challenge of managing dramatic seasonal business fluctuations as the island's population swells from 300 year-round residents to several thousand during peak summer months. You'll build close relationships with vendors who understand the logistical challenges of ferry-dependent deliveries while becoming an integral part of this close-knit island community. The ideal candidate will have: Experience as a Store Manager/Store Director within an upscale supermarket chain with strong structure and standards Additional experience in an independent grocer where you "wore many hats," including fostering vendor relationships and managing the entire P&L Core grocery management experience is essential, but candidates with additional background in restaurant operations, hospitality, food service, or prepared foods will be particularly attractive Key Responsibilities: You'll oversee all aspects of this multi-faceted business, including the grocery market, café, Asian takeout restaurant, and coastal apparel retail. Manage a team of 50-60 seasonal employees while directly supervising the Store Manager and Food & Beverage Manager. Responsibilities span operations, finance, human resources, inventory management, food safety compliance, visual merchandising, community relations, facilities maintenance, and seasonal event planning. This position requires hands-on leadership and the ability to adapt quickly to the dynamic demands of serving both permanent residents and seasonal visitors. Additional Requirements: Proven track record of building relationships with wholesale vendors and suppliers ServSafe certification and familiarity with food safety compliance across multiple food concepts (strongly preferred) Ability and willingness to relocate to Bald Head Island Adaptability to dramatic seasonal fluctuations and the personal nature of serving a small community Compensation and Island Living: Competitive base salary depending on experience, benefits package, matching retirement account, and seasonal bonus potential based on performance Housing subsidy provided, recognizing the unique challenges of this exclusive community Relocation package Employee discounts across all business concepts Exceptional work-life balance in a beautiful, peaceful natural setting Important Lifestyle Considerations: Island living requires significant adjustments. Bald Head Island is accessible only by passenger ferry, with transportation limited to golf cart, bicycle, or foot. The seasonal nature creates intense summer periods followed by quieter winter months, requiring year-round flexibility. This opportunity is ideal for someone seeking a dramatic change of pace who values natural beauty, close community relationships, and unique business challenges. If your background matches these requirements and you're ready to embrace island living, please apply now with your resume. We'll reach out right away if you're a strong match.

Primary Function: This position is responsible for providing operations management for the Departments of Developmental Medicine, Psychiatry, Neuropsychology and Psychology. This entails providing leadership, organization, planning, direction, and coordinated administration to the operational aspects of the assigned departments. This position exists to support the Administrative Director of Behavioral Health and Developmental Medicine and the Division Chiefs. The Operations Manager plays a lead role in operations improvements by functioning as an analyst, facilitator and/or project manager as required; ensures that improvements are made in operational practice to improve the quality of care provided through resources utilization, operational assessments and productivity management; collaborates and communicates with key members of the Practice and Organization as well as outside organizations, maximizes efficiencies through consistent policy application; provides oversight and/or direction to department supervisors; provides input in the development of the operation and capital budget for the department; is responsible for ensuring excellence in customer service in all areas. Works collaboratively with the Administrative Director in the following areas of responsibility: Developing Standards of Practice within Behavioral Health and Development. Assists in establishing standard practices, policies, and operating procedures to ensure a timely, efficient, and positive patient experience. Evaluating work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available. Assisting departmental leadership to attain performance measurement goals and assist departmental leadership to attain clinical effectiveness targets and strategies annually. Project Management as required. Participating in the development and administration of the operation and capital budget for the department. Quality Assurance and Improvement Monitor systems, identify opportunities to improve services, write reports, make recommendations, and implement changes to improve quality of care through resource utilization, operational assessments, and productivity management. Collect data and information about patient access, prepare reports and analyses, and use published standards to identify progress or adverse trends. Implement changes when needed. Act as an intermediary between patients, families, referring community, departments, and staff. Keeps and maintains access metrics for each area relative to wait times for patients, templates, next available appointment, etc. Provide oversight and/or direct supervision to Behavioral Health and Development administrative support staff. Participate in the recruitment and training of new associates and assure the development of associates through orientation and training programs and through work experiences. Provides necessary training and education to ensure consistency of performance in all administrative areas. Define performance expectations for all administrative staff positions through the Performance Management System, including department-specific job descriptions and measurable performance standards. Create an environment that encourages and supports self-development and learning for all associates through regular feedback. Make recommendations on staffing levels needed to meet the demands of changing patient volumes and relevant data metrics to ensure performance standards are maintained. Evaluate work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available. Monitor accruals, overtime, and scheduled/unscheduled time off for the preparation and submission of staff and physician payroll in Kronos. Process and track accounts payable and reimbursement requests. Submit and monitor all office, medical, and non-medical supply and equipment purchases. Customer Service and Satisfaction; Service Excellence Represent and demonstrate a commitment to excellence in Customer Service and Patient Experience within the Department of Pediatrics. Identify opportunities to improve services, make recommendations, and implement actions. Includes participating in organizational service excellence initiatives. Investigate, document, and respond to customer complaints to identify opportunities to improve operational processes, quality of care, and patient satisfaction. Monitor/ensure compliance of department personnel, financial, and administrative policies. Embrace and consistently demonstrate Nemours Core Values. Create and support an environment that fosters teamwork, respect, cooperation, accountability, and trust. Job Requirements: Bachelor's degree required 5 plus years of job related experience Behavioral health experience preferred strongly preferred. Experience with behavioral health payor contracts and insurance knowledge preferred

District Manager Wilmington, NC Your role in our success will be: This job contributes to Sharp Energy' success by leading district operations within an assigned service area to create and maintain the Sharp Energy experience for our customers and partners. The district manager is required to regularly and customarily exercise discretion in managing the overall operation of the district within the assigned service area. In particular, a majority of time is spent developing district staff and management talent, overseeing the district's management workforce, making management, staffing and operating decisions, ensuring district-wide customer satisfaction and service quality, managing each aspect of the district's financial performance, and managing safety and security within the district. Responsibilities include, but are not limited to, managing a sales force and district operations, controlling expenses, employee compensation and payroll budgets, handling personnel issues, accounting, customer accounting and fuel inventory. The District Manager is a role model and leader and must solve problems, make informed decisions and manage the workforce and time wisely in order to achieve maximum results. Ensure that all departments within a district safely perform their functions to achieve strategic operational and profit goals while providing assurance of compliance with applicable legal codes, industry standards and corporate philosophy. What you'll be working on: Supervisory Responsibilities: Directly supervises all employees in the district. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Develops the district staff and management team within the district to deliver legendary customer experiences. Drives the implementation of company programs by motivating and supporting the staff and management team within the district to develop and implement action plans that meet operational and organizational objectives. Manages through unusual events to keep district operating to standard. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Sharp Energy. Plans, identifies, communicates and delegates key responsibilities and practices to the staff and management team to ensure smooth flow of operations within the district. Reviews district environment and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the staff and management team to take action and achieve operational goals. Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results: Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans. Monitors and manages district-wide management staffing and compensation levels. Ensures management-level partner development and talent acquisition in order to achieve and maintain district operational requirements. Utilizes existing tools to identify and prioritize communications and filters communications to the staff and management team within the district. Communicates clearly, concisely and accurately in order to ensure effective operations at the district level. Supervise all district employees, including but not limited to, the Service Manager, the Delivery Manager, the Customer Service Manager, and the Sales Representative(s). Prepare, review and monitor district financial capital budgets. Monitor and review monthly operating expenses. Monitor and review monthly sales volumes. Prepare projected capital expenditure requirements. Monitor all aspects of financial performance. Perform on-going operational analysis via data reporting. Monitor and review various reports to include but are not limited to: overtime summary, run out summary, lost customer reports, customer gain reports, tank inventory reports, liquid inventory reports, delivery efficiency reports, miscellaneous management reports and appliance inventory. Participate in developing customer retention & new customer programs Prepare certain bid quotations. Monitor and manage retail propane pricing and rates Monitor and manage customer gain and loss Ensure that Sharp's commitment to quality customer service is instilled in all employees and business practices. Monitor all district personnel's quality service skills, making recommendations for improvement as necessary. Deal with customers with more difficult problems utilizing superior customer service skills. Ensures compliance with safety regulations. Conduct monthly safety meetings as required. Review and approve all district incident investigation reports. Perform other related duties as assigned. Who you are: Three to five years of relevant experience in operations management Minimum of two years accounting experience Ability to create, customize and apply intermediate Microsoft Word and Excel skills to many variable spreadsheets and office documentation. Intermediate Windows skills required to navigate, store and apply file folder management, and general software applications. Basic PowerPoint and Access skills needed for presentations, policies and proposals. Excellent skillset in customer contact, supervisory skills, collection techniques, strong organizational skills, and public speaking. What makes us great At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. What's in it for you? Joining the CUC team will get you: Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email ****************

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most. Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you. About the Role The Director, Regional Operations will be responsible for leading a region of Hopscotch Primary Care clinics in Western North Carolina to deliver best-in-class care and outcomes, including quality, exceptional care overall, reduced cost of care, and a superior experience for our patients and care teams. You will oversee and be responsible for delivering financial and care model outcomes for a portfolio of 5-7 clinics, with 6-9 direct reports (clinic managers and care team members). The role will report to the President of NC Operations and you will collaborate closely with members from the following teams: Population Health, Finance, Central Operations, People Operations, Growth, and more. This is an exciting opportunity to support teams delivering great care for patients and serving communities. The Director, Regional Operations will be required to live in the Greater Asheville, NC area and must be willing to travel in and around North Carolina frequently. What You'll Do Lead a region of 5-7 Hopscotch Primary Care centers across Western North Carolina to deliver performance against clinical, financial, growth, and operational metrics and to shape a best-in-class patient-centric culture committed to the communities we serve. Coach and support the Care Center Managers (clinic leaders) to build and retain a strong team, to establish a winning culture and to work through issues that emerge Support the Care Center Managers in managing clinical and front office team members, ensuring clear expectations and accountability for performance, to enable success for the care team and clinic Lead and manage to deliver clinical outcomes, growth targets, profitability goals, patient experience, and culture/employee engagement metrics Regularly review portfolio and clinic performance to develop and maintain performance improvement plans, highlighting top priorities, action items and progress Support with onboarding and change management as new practices are either acquired or built de novo Deliver operational and clinical excellence by fostering a culture of excellence, continuous improvement and learning, consistent with the Hopscotch values and by identifying needs/opportunities and executing to close gaps and realize opportunity Collaborate effectively across the central team in the development and execution of strategies to deliver growth and performance against key clinical, financial and operational metrics including but not limited to: Implementation of the Hopscotch care model to deliver clinical results Growth and outreach-related initiatives including brand, marketing and community engagement and broker/sales partnerships End-to-end patient experience In close partnership with the growth team, develop clinic-level and regional growth strategies and drive execution against key tactics supporting the strategy to outperform against growth targets About You You would be a great fit for this position if you have 5+ years of experience leading and operating in a healthcare or similar services setting, including finance, operations, strategy, and sales/marketing/growth. Multi-site experience is preferred. Other requirements include: Bachelor's degree required Role requires travel throughout your assigned region 4 to 5 days a week, though travel is generally within distance to return home each day Strong management skills with passion for leading people and working with a team Drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration, and communication Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results. Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results. Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment. Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations. Willingness to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds Mission alignment to support an organization working to transform healthcare in rural America From a cultural perspective, you: Create a culture of excellence, by bringing your best and encouraging the same from those around you Put service to patients first and encourage the same of those around you Take ownership and accountability for your work and for delivering results for patients Assume the best in others and bring solutions to challenges with a focus on moving forward together Show an active commitment to the team by collaborating and communicating proactively Demonstrate a dedication to continuous improvement, in clinical and cultural settings At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job DescriptionDescription: The Operations Manager is responsible for Hotel Operations, with direct oversight of the Guest Services manager and the Hotel Reservations Systems. This position reports directly to the Assistant General Manager and will help to inform planning and development for Front Desk, maintenance, F&B and housekeeping departments. The Operations Manager will work closely with the Guest Service Manager ensuring back-of-house operations and front-of-house operations are coordinated. The Operations Manager will work with the guest services manager to manage Front Desk staff and operations to ensure excellence in product and service is provided to all guests. Responsibilities: o Oversee day-to-day front of house operations, including housekeeping, and hotel reservations; Fill in as Rooms Inspector when needed o Oversee property management system and integration with all external systems to ensure proper function o Oversee systems used to manage guests, as well as maintenance work orders to make sure staff are utilizing these appropriately o Collaborate with General Manager as follows: o Front Desk training o Drafting Front Desk schedules to ensure appropriate staffing o Manages and motivates all front office personnel with the supervision of staffing, training, discipline, scheduling, and performance, hires employees as directed by GM o Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting. o Manages Guest Services Relations, Training, and Guest Response processes. Investigates and makes a record of guest complaints o Ensuring that product is adequately servicing guest needs and expectations QUALIFICATIONS: o Must be able to work all shift including weekends and evenings o Must have demonstrated computer skills for guest registration, reservations, reporting, etc. o A minimum of average financial comprehension to understand and interpret numbers as they apply to operations in hotels o Proficient supervisory skills o Capable of developing and training subordinates o High level of patience, problem solving skills, tact, diplomacy to defuse anger and resolve conflicts/disputes o Duties are subject to change and additional responsibilities/tasks may be assigned Requirements:

Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Benefits: Bonus based on performance Competitive salary Free uniforms Training & development JOB SUMMARYAn Outdoor Lighting Perspective Landscape Lighting Operations Manager plays an active role in the research, planning and implementation of strategies that align with department and company goals, as established by the franchise owner. You are expected to lead by example, hiring and motivating staff to meet and exceed their personal and professional goals while maintaining a positive and rewarding work environment. ESSENTIAL DUTIES & RESPONSIBILITIES Direct supervision of 1-2 employees, with heavy involvement in the hiring, orientation, training, development, performance management, leadership and advancement of all staff Provides regular and recurring goal setting, mentoring & feedback to all direct reports Ensures that all employees are formally reviewed at least once per year Identifies potential leaders and develop them for advancement accordingly Continuous strategic planning, including suggested changes to vision and business plans Sustains a work environment that builds positive professional relationships, creates accountability and rewards performance Determines operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses, and establishes productivity, quality, and customer-service standards Proactively suggests, creates or modifies and implements policies and procedures that maintain profitability Objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions Prepares performance reports by collecting, analyzing, and summarizing data and trends Maintains professional and technical knowledge by tracking emerging trends in operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies Working occasional nights to perform night time demonstrations or nighttime adjustments Installation and servicing of low voltage lighting and holiday lighting ESSENTIAL SKILLS & ATTRIBUTES Knowledge and competence in the following dimensions: Staffing and Performance Management; Labor Law Compliance; Teambuilding, Effective Communications; Organizational Planning, Quality Control; Safety; Accountability; Customer Service Exceptional interpersonal skills and human relation skills that positively benefits interaction with staff, partners and external clientele Ability to work both independently and as a team player Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a past paced environment Excellent managerial skills with an understanding of how to hire employees who fit job requirements Ability to teach, train, mentor, evaluate and motivate staff Good decision making skills with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication Experience in providing effective and documented coaching and feedback, the courage to verbally counsel below expectation employees Ability to exercise good judgment and self-control Enthusiasm, good attitude, trustworthiness, personal integrity and honesty Ability to work autonomously and understand when a superior needs to be involved in decision making Self-motivated with a dedication to keeping up to date technically, and applying new knowledge to your job EDUCATION, TRAINING, EXPERIENCE Minimum of 1-year industry experience preferred, and/or 3 years management experience; or any combination of the above Computer skills, with a strong working knowledge of the primary Microsoft Office programs Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening PHYSICAL REQUIREMENTS Able to lift & carry items up to 50lbs Able to sit at a desk comfortably while working on a computer, for extended periods of time Able to climb a ladder Able to use a shovel and power tools to install outdoor lighting Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace. Compensation: $50,000.00 - $60,000.00 per year Since 1995, Outdoor Lighting Perspectives has been delivering beautiful outdoor lighting displays for homes, businesses, hospitality buildings, and countless other properties. We have installed over 150,000 displays and understand what it takes to do outdoor lighting the right way. No other company offers more experience than us, so when you trust our designers for your outdoor lighting project, you can count on a flawless result that you'll fall in love with every time the sun goes down. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Outdoor Lighting Perspectives Corporate.

Job DescriptionDescription: Avid Health at Home delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe in Access, Value-Based Care, Innovation, and Dedication to Quality. JOIN OUR TEAM! We are hiring an Operations Manager, covering our Onslow (Jacksonville) and Wayne (Goldsboro) County offices. This position will be based in our Jacksonville office daily, with travel to Goldsboro on a routine basis. This position is available immediately. The role of the Operations Manager (OM) is to provide management of the branch's daily operations and the overall supervision and productivity of the office staff across all interdepartmental functions. The OM is responsible and accountable for the growth and success of their branches' revenue and margins while promoting Avid Health's mission and core values of delivering and providing access to affordable, quality, and innovative care for improved health outcomes of our clients in the community and for our payers. Essential Job Responsibilities Provide management and supervision of the branches' daily operations across all interdepartmental functions to ensure business continuity while maintaining an efficient, productive, and positive office culture and employee experience. Provide the overall supervision of all administrative and field employees' productivity, recruitment, hiring, training, evaluation, and termination for branch locations in accordance with company policy and operational needs. Coordinate and oversee work and on-call schedules for branch employees. Plan, implement, and monitor key metrics for day-to-day operations to ensure efficient and timely completion of tasks. Analyze current operational processes and performance to recommend solutions for improvement where necessary. Perform annual employee reviews and provide constructive feedback on their performance to help them meet professional goals. Work with Senior Management in developing annual budget plans for the branches and manage annual adherence to branch budget and expense approvals. Responsible for developing branch specific operational plans, recruitment, and marketing strategies to achieve annual revenue, margins, and growth goals in all service delivery markets. Collaborate with leadership on the development, communication, and implementation of effective growth strategies and explore revenue opportunities in new service delivery markets and programs. Act as lead "client-care liaison" through direct contact with client, family, and contracts/payors to ensure effective intake process, client satisfaction, and continuity of care. Serve as primary liaison between branch staff and corporate departments to provide branch operational information, answering questions, and responding to requests. Support billing efficiency by ensuring branch payroll functions adhere to all contracted referral hours and do not exceed the authorized hours without prior approval. Work with the Compliance and Clinical Teams to ensure adherence with accrediting and licensing bodies, ensure branch meets all survey requirements for positive outcomes. Participate in Corporate quarterly QI meetings and provide operational, compliance, and quality data specific to branch reporting, meeting with regional and branch leadership. Collaborate with Compliance and Clinical Teams to implement and communicate branch compliance and quality assurance initiatives. Establish and maintain effective and responsive relationships with contract payers and serve as a key partner relative to payer contracting related to Value-Based Purchase (VBP). Implement and monitor all company policies and procedures for branch location. Adhere to all applicable Federal, State, and local regulations, as well as contract requirement, HIPAA, and Joint Commission standards. All other duties as assigned. You have a lot to offer! And so do we! Benefits: Competitive pay, paid weekly Medical Insurance (choice of 3 plans), with company contribution Dental Insurance Vision Insurance Life and AD&D Insurance Short and Long-Term Disability Insurance 401k plan with company match Paid Time Off Holiday Pay Ongoing training Performance based bonus Avid Health at Home is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Requirements: Education: Minimum High School Diploma (or equivalent). Some college preferred. Travel: Travel will be required for business purposes. Candidate must have a valid driver's license issued by the state in which they work and a satisfactory driving record. Skills: Excellent leadership skills and a big-picture method for approaching tasks. A specific understanding of geographical/cultural requirements of branch office is preferred. Ability to use computerized systems and software such as Microsoft Office (Excel, Word, PowerPoint, etc.). Satisfactory verbal and written communication skills. Ability to work well under pressure. Additional Requirements: Knowledge of all applicable Federal, State, and local laws and regulatory requirements, with HIPAA and Joint Commission experience preferred. Bilingual - English/Spanish a plus.

Job Description Operations Manager (Site) Jacksonville, NC Manages the activities of training sites. Develops and implements policies and procedures and ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adheres to approved budgets. Required Qualifications: Secret Clearance Experience managing a dispersed workforce in support of DoD training range requirements Preferred Qualifications: Familiarity with synthetic training environments Experience: Seven (7) years of DoD training range experience Three (3) years of managerial experience with DoD efforts Education: Required: Highschool Diploma or GED equivalent Desired: Bachelor's degree in STEM and/or management field The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj Job Posted by ApplicantPro

Job Description JRAD is seeking a candidate for an Operations Manager who is responsible for overseeing day-to-day operations, ensuring activities are conducted efficiently and in accordance with established guidelines and compliance standards. The role includes developing and implementing procedures, managing staff, and promoting coordination across functions. It also involves monitoring performance, supporting goal achievement, and ensuring adherence to timelines, budgets, and regulatory requirements. Roles/Responsibilities: Manages the activities of training sites. Develops and implements policies and procedures Ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adheres to approved budgets. Required Skills and Education: High school Diploma or GED equivalent Seven (7) years of DoD training range experience Three (3) years of managerial experience with DoD efforts Experience managing a dispersed workforce in support of DoD training range requirements Desired Skills: Bachelor's degree in STEM and/or management field Familiarity with synthetic training environments Security Clearance: Active Secret Clearance When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: Health Insurance Dental Insurance Vision Insurance Life & Accidental Death and Dismemberment Insurance Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care Disability Insurance 401K Plan Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.