Post job

Technical support engineer jobs in Lancaster, PA - 264 jobs

All
Technical Support Engineer
Technical Support Specialist
Systems Engineer
Information Technology Specialist
Computer System Technician
Information Technology Professional
Information Technology/Support Technician
Desktop Support Specialist
Technical Support Assistant
Network Technician
Technical Support Professional
Support Specialist
Technology Coordinator
Network Support Administrator
Application Support Specialist
  • Paint and Coatings Technical Support Representative

    Ppg Architectural Finishes 4.4company rating

    Technical support engineer job in York, PA

    Primary Worksite location: York, PA As a Paint and Coating Technical Support Representative, you will represent PPG onsite at customer locations ensuring our Industrial Coatings customers' satisfaction by providing outstanding customer service. Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. Be self-directed and support both the customer and PPG goals. Participate on Continuous Improvement Team and problem resolution meetings with Operations and Management. Specialized training is provided to those who meet the qualifications of the role. You will report to the Technical Service Manager and will be primarily onsite in York, PA Benefits: PPG offers excellent and affordable benefits; Paid Vacation, Holiday, and Sick time; Disability and Life Insurance, outstanding matching 401K plus additional PPG provided Retirement Benefits. Responsibilities: Support the ongoing PPG activities at PPG facilities as well as onsite at customer production facilities at various locations and communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner. Ensure accurate reporting to the customer and coatings team. Communicate with PPG Technical and Account Management, direction of the PPG on site team activity, and to promote EH&S. Provide resolution to customer inquiries, application process monitoring, mix-room guidance, and hands-on support; followed by a daily trip report. Support sales to implement commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement. Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements. Qualifications: HS Diploma, GED, or Equivalent. 5+ years' experience in Electrocoat, wet paint, powder coating, electrostatic spray, or similar for paint/coatings experience for industrial or manufacturing experience. Good experience with, paint mixing, paint application, or similar experience is ideal. Good computer skills Experience providing detailed troubleshooting and resolutions to users. Experience interpreting and responding to customer questions and requests. Strong technical troubleshooting and problem-solving skills. Ability to work well alone and within a team environment to solve ever-changing challenges. Limited Travel to other customer sites regionally. #LI-Remote About us: Here at PPG we make it happen, and we seek candidates of the highest integrity who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $33k-39k yearly est. Auto-Apply 10d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • York Community Support Professionals

    Compassions Group Company

    Technical support engineer job in Lancaster, PA

    Job DescriptionBenefits: Competitive salary Flexible schedule Opportunity for advancement Community Support Professionals Are you a compassionate person who wants to wake up every morning knowing you are making a real difference? We are looking for dedicated individuals to join our team as Community Support Professionals. In this role, you wont just be "at a job"you will be a vital link helping individuals lead fulfilling, independent lives within their own communities. Job Summary As a Community Support Professional, you will provide one-on-one assistance to individuals with diverse needs. Your primary goal is to empower them to reach their personal goals, participate in community activities, and manage daily tasks. Whether its heading out to a local park, attending a community event, or learning a new life skill, you are there to provide the encouragement and support they need to thrive. Key Responsibilities Community Integration: Accompany and support individuals during outings, social events, and recreational activities. Skill Building: Help individuals develop daily living skills such as budgeting, meal planning, and navigating public transportation. Goal Advocacy: Support the personal growth goals outlined in each individuals care plan. Documentation: Maintain simple, accurate daily logs of activities and progress. Safety & Care: Ensure the well-being and safety of the individual while in the home or out in the community. Qualifications We value heart and attitude over a long resume. If you are willing to learn, we are willing to teach! Education: High School Diploma or GED. Experience: Previous experience as Direct Support Staff is a plus but not required. Willingness to Train: Must be open to completing our comprehensive training program. Personal Traits: A compassionate, patient, and reliable personality with a genuine desire to help others. Why Join Us? (Benefits) Flexible Scheduling: We work with you to find a schedule that fits your life. Competitive Compensation: We offer a pay scale that respects the important work you do. Career Advancement: We love to promote from within! Grow your career with us as we expand. Make an Impact: Experience the unmatched reward of helping someone achieve their dreams.
    $41k-89k yearly est. 5d ago
  • Application Support Specialist II

    Lancaster Leaf Tobacco Company, Inc.

    Technical support engineer job in Lancaster, PA

    Job Description Application Support Specialist II Status: Full-Time/Salaried Exempt Reports To: Information Systems Manager, Plant Our Company Lancaster Leaf Tobacco Co Inc. is a subsidiary of Universal Corporation, the leading global leaf tobacco supplier. Lancaster Leaf manages Universal's dark air cured tobacco operations in all relevant traditional dark air-cured origins. Operations in Lancaster, PA. consist of a processing facility, storage facility, and main office which also houses Universal's dark air cured regional headquarters. The Company also has a cutting/flavoring line in the Dominican Republic. Lancaster Leaf supplies virtually all of the major cigar manufacturers in the U.S. with filler, binder, and wrapper from the U.S. and other origins. In addition to domestic supply, Lancaster exports filler, binder, and wrapper to international cigar manufacturers. Lancaster Leaf contracts directly with farmers in all dark air cured growing regions of the U.S. which include Pennsylvania, Connecticut, Massachusetts, Virginia, Tennessee and Kentucky. Summary As an Application Support Specialist II at Lancaster Leaf Tobacco Company, you will play a key role in maintaining and troubleshooting business-critical applications and related factory hardware, ensuring seamless integration and data quality across systems. You will manage data processing tasks such as ETL, imports, and configuration, while creating, testing, and deploying high-quality deliverables in compliance with ticketing and change management processes. This role requires proactive problem-solving to identify and prevent recurring issues, close collaboration with business users to gather requirements and communicate progress, and support for reporting and business intelligence platforms. Success in this position demands strong technical expertise, solid organizational and communication skills, and the ability to work independently in an agile environment, with occasional international travel.What You'll Be Doing (Essential Duties) Support and maintain business-critical applications. Support and maintain the configuration/troubleshooting of factory hardware that connects to business-critical applications. Support and maintain integration and synchronization routines and services for business-critical applications. Provide data processing support including ETL, data import and data configuration for business-critical applications. Analyze production data to ensure data quality, and as necessary identify and enact measures to mitigate data quality issues. Create, test, document, and deploy high-quality project deliverables. Understand, follow and enforce proper support ticketing processes and change management processes. Take proactive approach in identifying trends in support incidents and taking measures to prevent future recurrences. Work directly with business users to gather requirements, set timelines, and effectively communicate delivery of items as they are completed. Support and maintain reporting and business intelligence platforms for business-critical applications. Minimum Requirements Bachelor's degree in Computer Science or Computer Information Systems or equivalent work experience 4+ years of experience providing application support and working with application development teams to maintain applications. Professional application support and/or customer service Mobile and desktop hardware troubleshooting and support Strong knowledge of industry best practices in data architecture and data management. Strong organizational and time management skills. Strong interpersonal and communication skills. Ability to communicate effectively in the English language, both orally and written. Ability to work and solve problems independently and within a team environment. Ability to work in an agile development environment and take proactive approach to completing backlog work. Ability to travel internationally as needed. Preferred Requirements Experience with SQL Server SSIS, SSRS, and/or SSAS considered a plus. Experience with application support or development is considered a plus. Experience with file and service-based systems integration considered a plus. Benefits We offer a wide range of market-competitive total rewards that include 401(k) match, pension, merit increases, paid holidays, medical, dental, life, vision, short and long-term disability benefits, and tuition assistance to name a few. EOE M/F/Disabled/Vet Employer All applicants must be authorized to work in the United
    $72k-119k yearly est. 7d ago
  • IT Support Specialist (MSP)

    One2One

    Technical support engineer job in Lancaster, PA

    Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
    $41k-73k yearly est. Auto-Apply 46d ago
  • Technical Support Specialist

    Schedule Engine

    Technical support engineer job in Lancaster, PA

    Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians. Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities Support clients throughout their lifecycle with Schedule Engine. Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles. Work with production computer servers and workstations. Document and maintain client records, particularly with regards to support requests. Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals. Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer. Document development tasks/bugs and share requirements and for the development/product team. Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload. About You Strong verbal and written communication skills. Exceptional presentation and facilitation skills. High level of attention to detail and process minded. Ability to be assertive, proactive and self-motivated. Creative problem-solving skills. Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role. Expertise with databases, networks, and operating systems. Fundamental business knowledge that helps you better understand our clients' needs and our business priorities. Specific Requirements Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML Proven customer support, client service, or direct client-facing experience and skill. Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires. Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed. Familiarity with CRM systems and practices. Customer-oriented, with an ability to adapt and respond to different personalities. Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively. Completed 2+ years of college or university (BA preferred). *Bonus points if you have experience in the home services space. Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees. Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $41k-73k yearly est. 7d ago
  • IT Support Specialist (MSP)

    One2One Inc.

    Technical support engineer job in Lancaster, PA

    Job Description Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
    $41k-73k yearly est. 18d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Lancaster, PA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $69k-97k yearly est. 14d ago
  • Behavior Support Consultant

    Integrity Support Solutions 2.7company rating

    Technical support engineer job in Reading, PA

    Job DescriptionLocation: Pennsylvania (travel may be required within service areas) Compensation: $45/hour Employment Type: Contract / Part-Time About Us: Integrity Support Solutions is a licensed provider of Home and Community-Based Services, supporting adults with autism and intellectual disabilities across Pennsylvania. We are dedicated to providing compassionate, evidence-based support that uplifts individuals and their families. Position Overview: We are seeking a dedicated and experienced Behavior Support Consultant to join our growing team. The ideal candidate will have expertise in developing and implementing behavior support plans, with a specialized understanding of problematic sexualized behavior. This role involves collaboration with interdisciplinary teams to support individuals in achieving their highest level of independence and quality of life. Responsibilities: Develop, implement, and monitor behavior support plans tailored to individual needs. Provide consultation and training to staff and caregivers. Conduct functional behavior assessments (FBAs) and analyze data to inform intervention strategies. Collaborate with support teams, including families, direct support staff, and clinical professionals. Maintain documentation in compliance with regulatory and agency standards. Participate in team meetings and contribute to person-centered planning. Minimum Requirements: Masters degree in Counseling, Psychology, Social Work, or Education (required). Specialized training in problematic sexualized behavior (required). Current PA State Criminal Background Check, FBI Clearance, and Child Abuse Clearance (required). ABA training or certification (preferred but not required). Strong communication, documentation, and interpersonal skills. What We Offer: Flexible schedule Supportive team environment Meaningful work that makes a difference Opportunities for ongoing professional development If you're passionate about improving lives and equipped with the right expertise, we invite you to apply and make a lasting impact. Apply Today! Email your resume to ***************************** or visit **************************** to submit your application.
    $45 hourly Easy Apply 25d ago
  • IT Help Desk Technician

    Willow Valley Retirement Communities 4.6company rating

    Technical support engineer job in Lancaster, PA

    Willow Valley Communities is hiring an IT Help Desk Technician to serve as the first point of contact for Team Members seeking support over the phone, by email or ticketing system and support repairs, modification and replacement of Team Member computer hardware and software systems. This role also supports Residents with TV, telephone, and internet services. This position is on-site, not remote. Opportunities with WVC: * Excellent benefits package, including medical, dental and vision * Generous PTO package * Career growth opportunities * Use of amenities, such as our fitness center, spa, cafes and swimming pools * Plus many more Wage: * $19.00/hr + Responsibilities: * Level 1 help desk. Serves as first point of contact in responding to Team Member inquiries concerning computer operation, printer systems, diagnoses system software, operator problems, and password resets. * Provide quick resolution and excellent customer service. * Redirect unresolved issues to the next level of support personnel or vendor support for critical issues. * Repair or replacement of hardware and peripheral components such as monitors, keyboards, wired or wireless mice, phones, printers, etc. * Troubleshoot, diagnose, and resolve technical hardware, basic networking, and/or software issues. * Assist in training users in the basic operation of computers and related components. * Apply computer and technical expertise to Residents purchasing WVC technology with connections to CampusTV, CampusTel, and CampusNet. Assistance provided is based on the Resident Internet IT Policy. * As needed, support TV cable boxes with updated features, and train Residents how to use the cable box. * Update ticketing system with details on problem resolution. * Provide status updates to IT Operations Manager and as needed to other Team Members, via voice mail, E-mail, or in-person communication. * Part of IT On Duty rotation covering evenings and weekends. Qualifications: * Minimum of Associates Degree in Information Technology or 6 months related experience, and/or training; or equivalent combination of education and experience. * Excellent written and oral communication required. * Basic working knowledge of TCP/IP networking. * Hands on experience with diagnosing and resolving basic technical issues. Hours: * 40 hrs/week Schedule: * 8:00am-5:00pm Monday-Friday with on call rotation * This position is on-site and not remote Location: * The North of Willow Valley Communities * 600 Willow Valley Square, Lancaster, PA 17602
    $19 hourly Auto-Apply 2d ago
  • IT Support Specialist

    Delaware County Christian School 4.4company rating

    Technical support engineer job in Parkesburg, PA

    This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff. Education & Professional Requirements: Bachelor's degree preferred Experience with enterprise software implementations desired Blackbaud Suite Support Experience required Skills Required: Level 1 technical experience supporting hardware, software, and IP network equipment Strong technical experience supporting audio, video Strong customer service skills Strong personal relationship skills and the ability to work closely with a wide range of people Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events Ability to handle multiple tasks and be detail oriented Demonstrates a high level of professionalism The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually. Statement of Faith
    $35k-43k yearly est. 60d+ ago
  • IT Help Desk Technician

    Smoker & Company

    Technical support engineer job in Leola, PA

    We are looking for an IT Technician to oversee our company's computer hardware, software, and associated networks. The IT Technician responsibilities include partnering with our Managed Service Provider by monitoring network infrastructure, resolving system issues, and clearing all service tickets that require on-site support within the allocated SLA. You need to have experience with IT performance management, network administration, and system security. You will work closely with the executive leadership team on all IT Operations ensuring our systems are secure, available, and reliable. If you're also familiar with data protection regulations and can juggle multiple projects, we'd like to meet you. Requirements Responsibilities Maintain and optimize local company networks and servers (including our branched-out companies) by being the point person with our Managed Service Provider. Maintain custody records of all company provided IT hardware. Be responsible for devices both on and off premise. Oversee data backup and system security operations (e.g., user authorization, firewalls) Manage installations, repairs and upgrades of desktop, Wi-Fi, printer, cell phone, and Internet Connectivity. Ensure data is handled, and transfer QB Files from Clients to team members. Provide support and guidance to stakeholders via a help desk. Manage contracts with vendors and software licenses (e.g., development platforms, telecommunication companies, password managers). Maintain application updates like: UltraTax, Adobe, Fixed assets, Planner CS, Advance Flow, Quick Books, Practice and Go File Room (GFR). Requirements Proven experience as an IT Operations Manager Experience with system installation, configuration, and analysis Thorough knowledge of networks and cloud computing Knowledge of data protection operations and protocols (e.g., GDPR) Project Management and organizational skills Ability to manage multiple projects. Outstanding communication skills Problem-solving aptitude BSc/BA in Computer Science, IT or relevant field
    $41k-73k yearly est. Auto-Apply 5d ago
  • Supervisory IT Specialist (PLCYPLN/CUSTSPT)

    Department of Defense

    Technical support engineer job in New Cumberland, PA

    Apply Supervisory IT Specialist (PLCYPLN/CUSTSPT) Department of Defense Defense Logistics Agency J6X Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position may be filled at any of the locations listed below. Site specific salary information is as follows: Battle Creek, MI: $147,945- $192,331 Columbus, OH: $154,378 - $197,200 Dayton, OH: $153,455- $197,200 Fort Belvoir, VA: $169,279 - $197,200 New Cumberland, PA: $169,279 - $197,200 Ogden, UT: $147,945- $192,331 Philadelphia, PA: $163,023- $197,200 Richmond, VA: $154,542- $197,200 Summary See below for important information regarding this job. Position may be filled at any of the locations listed below. Site specific salary information is as follows: Battle Creek, MI: $147,945- $192,331 Columbus, OH: $154,378 - $197,200 Dayton, OH: $153,455- $197,200 Fort Belvoir, VA: $169,279 - $197,200 New Cumberland, PA: $169,279 - $197,200 Ogden, UT: $147,945- $192,331 Philadelphia, PA: $163,023- $197,200 Richmond, VA: $154,542- $197,200 Overview Help Accepting applications Open & closing dates 01/14/2026 to 01/23/2026 Salary $147,945 to - $217,883 per year See Summary Section for more details. Pay scale & grade GS 15 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types. Work schedule Full-time Service Competitive Promotion potential 15 Job family (Series) * 2210 Information Technology Management Supervisory status Yes Security clearance Other Drug test Yes Financial disclosure No Bargaining unit status No Announcement number DLAJ6-26-12865799-MP Control number 854488100 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency "Agency" means current permanent DLA employees in the commuting area. Videos Duties Help * As the Deputy Director of the Customer Experience Directorate (J6X), serving as the Acting Director in the absence of the Director, with leadership responsibility to carry out the mission and functions of the Directorate. * Shares in directing, enhancing and maintaining stakeholder relationship management by anticipating, participating, influencing, communicating, planning and negotiating IT... * ... matters with stakeholders, customers, leadership and J6 Enterprise Service Areas (ESAs) to ensure IT services, products and capabilities support mission needs. * Assists in directing the Strategic Communications Division and Business Relationship Managers in facilitating J6 strategic communications efforts by participating in the creation ... * ...and dissemination of effective J6 communication messages as a means of customer relationship management. * Exercises delegated managerial authority to set Directorate short, mid, and long-term tactical and strategic plans ensuring alignment with the DLA Strategic Plan, J6 Digital Strategy, ... * ...J6 Standard Operating Procedures (SOPs), and other published Agency guidance. * Coordinating with senior leaders within other ESAs to ensure all facets of IT remain available, reliable and secure * Supervises the Business Relationship Management Section, directly supervises the work of GS-13 and GS-14 level Business Relationship Managers (BRMs) who are the principal advisors ... * ...to the J6X Director, the DLA Executive Director of Information Technology / Chief Information Officer (CIO), and the Deputy CIO on all IT matters concerning assigned customer organizations and senior executives. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive, Secret Access * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: Yes * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information. * This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Information Operations, J6. Qualifications To qualify for a Supervisory IT Specialist (PLCYPLN/CUSTSPT), your resume and supporting documentation must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-15 level, applicants must possess one year of specialized experience equivalent to the GS-14 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Familiarity with the design, strategic analysis, long range forecasting and development of IT systems and requirements. * Exceptional understanding, coordination, negotiation, and integration of enterprise and DoD wide IT operations in support of DLA and DoD operations. * Ability to make major recommendations on significant internal and external program and policy issues affecting the overall organization, such as establishing an enterprise governance for prioritizing and adjudicating enterprise IT infrastructure projects or setting the priority and direction for the IT site assessment visit (SAV) program. * Ability to communicate clearly both with technical and managerial leadership and to provide advisory services to top level Agency management (SES and Flag Officer level) regarding IT strategies, IT services, IT capabilities, and IT Customer Experience Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: * Reading Comprehension * Decision Making * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork * Reasonin * Supervisory Competencies: * Accountability * Conflict Management * Customer Service * Developing Others * Flexibility * Influencing/Negotiating * Interpersonal Skills * Problem Solving * Resilience * Strategic Thinking Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 01/23/2026. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit *************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation. To preview the questionnaire, please go to ********************************************************* Agency contact information Kezia Evans Phone ************ Email ******************* Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $169.3k-197.2k yearly 6d ago
  • IT Help Desk Technician

    Stratix 4.3company rating

    Technical support engineer job in Wyomissing, PA

    Requirements Two-year college degree in computer science or information systems or Technical School, with up to two years related experience; or equivalent combination of education and experience is desired. Excellent verbal and written communication skills Excellent customer service skills Experience with ConnectWise a plus Strong personal computer skills including electronic mail, record keeping, and internet applications such as Microsoft Office Suite are required Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario CERTIFICATES, LICENSES, REGISTRATIONS: Professional certifications such as those offered by Microsoft, Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications would be ideal A+ and Network+ certifications a huge plus Must possess ability to continue to obtain relevant certifications and licenses Valid PA Driver's License as the position may require occasional travel to clients' sites
    $54k-77k yearly est. 37d ago
  • Susquehanna Printing Company- Part Time Distribution Center Support

    Steinman Communications

    Technical support engineer job in Lancaster, PA

    Susquehanna Printing Company is looking for a Part Time Distribution Center Support . Job with primary responsibilities for general maintenance and staging bundles at the distribution center, fosters excellent relations with independent delivery contractors and employees at distribution center, and maintains communication with managers at the distribution center. * Hours are 12:30am-5am - 5 days/week including weekends - 20-25 hrs./week * Pay Rate - $16.50/hourly Why work with us? We know that employees are a business's greatest asset and the primary driver of success. We are committed to attracting and retaining people who are bright, curious, flexible, and energetic, to ensure our progress for the next 225 years. As a team member at Susquehanna Printing Company, you'll enjoy: * 401(k) with Company Match * Employee Assistance Program About Us: Susquehanna Printing is part of a long tradition of printing in Lancaster County, beginning in the mid-1860s. Our long-standing expertise in printing continues to this day, as Susquehanna Printing produces the daily LNP newspaper and four local weekly newspapers, plus tabloids, books, and periodicals for businesses throughout the mid-Atlantic region. Susquehanna Printing is part of Steinman Communications. Susquehanna Printing has expanded its business to include state-of-the-art solutions for scheduling, layout, digital printing, inserting, binding, direct mail, and quality control. Susquehanna Printing is conveniently located right off the Greenfield exit on Route 30. There is access to countless shops and restaurants within minutes and easy access to major cities in the Central PA area such as Philadelphia, Baltimore and Washington D.C. * Climate- controlled manufacturing environment, which may include working overtime as necessary. Must be able to work in a standing position throughout an entire shift. Essential Job Functions: * Prepare center for daily operation by staging bundles of newspapers or other print products in a timely manner using proper ergonomic practices. * Help with all areas of delivery as necessary. * Receive and store supplies in the distribution center's warehouse. * Maintain a clean and orderly work area. * Police parking area regularly. * Develop excellent relations with independent delivery contractors through a positive demeanor and active listening skills. * Maintain a positive, professional interpersonal relationship with District Sales Managers, Production Manager and all other Circulation Department management team members. Requirements * Reliable Transportation Salary Description 16.00
    $16.5 hourly 8d ago
  • IT Support Technician - Contractor

    Hartman Executive Advisors 3.7company rating

    Technical support engineer job in Lititz, PA

    We are looking for an IT Support contractor to provide on-site IT support to business users for our Continuing Care Retirement Community client located in Lititz, PA. This role serves as initial point of contact and provides day to day technical support to end users. Primary Responsibilities Install, configure and troubleshoot computer hardware and software Assist with system access, account setup and change requests Monitor helpdesk ticketing system queue and act as primary point of contact Coordinate break/fix work with company MSP including deliveries and installs Manage IT projects as needed and assist with departmental projects Requirements Excellent problem solving and troubleshooting skills Detail-oriented approach to tasks Customer service-oriented attitude Qualifications A+/Net+/Microsoft certifications strongly preferred Basic knowledge of LAN/WAN networks and TCP/IP troubleshooting Strong reading, writing and verbal communications skills 3+ years IT experience including supporting a Microsoft Windows environment Experience with Microsoft 365 including SharePoint and Teams Capable of working independently as well as part of a team Flexible, quick learner who is resourceful, perseveres and understands the value of documentation The ability to communicate and work with all levels of staff who possess varying degrees of technical skills Be able to do physical work including squat, kneel, crawl, use/work on a step ladder, sit, walk and stand for sustained periods as well as the ability to lift up to 25 pounds if needed Flexibility to work on-site in Lititz, PA for approximately 20 hours a week Job Type: Contractor Rate: $30-40/hour
    $30-40 hourly 43d ago
  • Information Technology Support Specialist, College of Earth and Mineral Sciences

    Penn State University

    Technical support engineer job in Parkesburg, PA

    APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The College of Earth and Mineral Sciences at Penn State is home to world-class research and teaching in earth sciences, energy, and materials. Our Academic IT group plays a critical role in enabling this mission by providing reliable, cutting-edge technology support to faculty, staff, and students. We are seeking an Information Technology Support Specialist who is passionate about problem-solving and delivering exceptional service in a dynamic academic environment. KEY RESPONSIBILITIES * Provide technical support for Windows and mac OS desktops and laptops, peripherals, AV equipment, and other hardware/software. * Configure computers manually and using automated deployment tools. * Support common applications including Microsoft Office, Adobe Creative Suite, and others. * Assist with Android and Apple iOS devices. * Deliver remote support via telephone, email, and tools such as Remote Desktop or Splashtop. REQUIRED QUALIFICATIONS * Strong understanding of Microsoft Windows in an Active Directory environment; Penn State Enterprise Active Directory experience preferred. * Ability to troubleshoot mac OS systems. * Working knowledge of TCP/IP and common network protocols. * Excellent written and oral communication, customer service, and problem-solving skills. * Ability to work independently and collaboratively in a diverse environment. * Strong organizational skills and ability to multi-task. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines
    $46.4k-67.3k yearly Auto-Apply 43d ago
  • I.T. Support Specialist

    Dixon Valve

    Technical support engineer job in Quarryville, PA

    Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation Forge your career with Buck Company! Are you a tech-savvy problem solver who enjoys helping others and keeping systems running smoothly? Buck Company is looking for an I.T. Support Specialist with 3-5 years of experience to be our go-to on-site resource for all things technology. In this role, you'll partner with team members across the business to understand their needs and deliver reliable I.T. solutions that keep operations moving. You'll set up and support hardware and software, troubleshoot technical issues, manage network equipment and security systems, and collaborate closely with our core I.T. team in Chestertown, MD. This is a great opportunity to take ownership of local I.T. support, work with a variety of systems and tools, and make a real impact in a hands-on, people-focused environment. About Us: Buck Company, nestled in the heart of Quarryville, Pennsylvania, is a family-owned foundry dedicated to melding tradition with precision. For decades, we've been crafting high-quality metal castings and components that serve industries from architectural design to industrial machinery. Our skilled team takes pride in hands-on workmanship, state-of-the-art equipment, and an unwavering commitment to integrity-delivering products built to last and service rooted in trust. At Buck Company, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. What You'll Do: Helpdesk and End-User Support: * Provide comprehensive helpdesk support, including troubleshooting hardware, software, and network issues. * Manage and escalate helpdesk tickets as necessary in coordination with the core team. * Set up new hires PCs and company iPhones. * Conduct a new hire orientation covering IT infrastructure and policies. * Work with the core team to ensure the proper Active Directory (AD) permissions are set, perform account unlocks, and reset passwords. * Handle all move, add, and change requests for PC hardware, monitors, printers, and phones. Site and Infrastructure Management: * Manage PC and other hardware inventory. * Ensure all stocked PCs, laptops, and tablets are regularly updated. * Manage printer supply inventory and support tickets with third-party vendors. * Replace network switches, APs, and UPS batteries in IDF's and desktop units. * Run and manage network cabling projects when applicable. * Manage the camera system and security access and provide security footage upon request. * Collaborate with various vendors to support hardware and software. Application and Software Management: * Understand and manage permissions for the Odyssey business system while helping to resolve user issues. * Update applications as new releases are available and inform users of changes. * Support a variety of in-house developed applications in coordinating with the core I.T. development team. What We're Looking For: * Minimum 3-5 years broad Tier 1 and Tier 2 Helpdesk experience required. * Associates degree in Computer Science or CompTIA certificate is preferred but not required. * Previous experience in a manufacturing environment and ERP management experience is a plus! Technical/Professional Skills: * Hardware and Software Proficiency: You must be skilled in troubleshooting and supporting a wide range of hardware, including PCs, laptops, and mobile devices like iPhones. The ability to install, configure, and support business-specific software is also crucial. * Network and Infrastructure Management: A strong understanding of networking is required to troubleshoot network-related issues, replace switches and APs, and run network cabling. The role also involves Tier 1 management of servers and phone systems. Behaviors for Success: * Proactive Problem-Solving: The ability to independently troubleshoot and resolve hardware, software, and network issues is a core behavior. This includes managing and escalating help tickets when necessary. * Strong Communication Skills: Must be able to clearly communicate at all levels of the company. This requires simplifying I.T. related issues and solutions for non-IT personnel. * Customer Service Orientation: You must be responsive and helpful when providing support to end-users. This includes handling adds, moves and changes, as well as providing new hires with an IT overview. * Organizational Management: Strong organizational skills are needed to manage and maintain inventory of PCs, printers, and other hardware. This also extends to managing vendor relationships and collaborating on projects with corporate IT. * Continuous Learning: The job requires you to stay informed about new software releases and inform users of any changes. You must also research new hardware solutions and software to enhance the business. What We Offer: * Medical, dental, and vision insurance for you and your family * Competitive salary * Bonus programs * 401K retirement plan * Training opportunities * Tuition reimbursement * Paid vacation, PTO, and holidays * Gym reimbursements, and more! Join us and be a part of a team that values your contributions and supports your goals! The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
    $41k-73k yearly est. 2d ago
  • Truck Body & Accessories Installation Specialist

    RT Truck Bodies

    Technical support engineer job in Bowmansville, PA

    Job Description About the role Join Reading Truck as a hands-on installer building purpose-built commercial vehicles. Reporting to a Shop Supervisor, you'll assemble and integrate truck bodies and accessories that meet exacting specifications. Primary responsibilities Install service utility, stake, and dump bodies on commercial chassis. Fit and fasten plows and a wide range of upfit components. Mount hitches, interior storage (shelves and drawers), ladder racks, mud flaps, and related hardware. Adhere to safety policies and all PPE requirements at all times. Work alongside and train with other mechanics when needed. Perform other duties as assigned by the Supervisor/Manager. Qualifications Mechanical skills and attention to detail. Experience with hand/power tools; basic welding experience helpful. Team-oriented with a willingness to learn and follow direction. Our impact and growth Reading Truck has been a leader in work truck bodies for over 65 years. We're the world's largest work truck upfitter, expanding rapidly through more than 20 locations across North America. Benefits and perks Medical, dental, vision, and life insurance 401(k) savings plan with company match Paid parental leave Tool purchase program Tuition reimbursement Paid time off and 10 paid holidays Substantial discounts on footwear, eyewear, and safety equipment Paid training and development programs
    $44k-72k yearly est. 8d ago
  • Desktop Support Specialist

    Benecon 4.2company rating

    Technical support engineer job in Lititz, PA

    Full-time Description JOB SUMMARY: The Desktop Support Specialist is responsible for handling calls, emails, and chats from end users in regards to technical concerns, and addressing those concerns. Additionally, the Desktop Support Specialist will participate in IT projects, and other tasks as required, to add value to the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES: This position will take the lead for responding to help desk tickets. Provide quality technical support services and customer service on a consistent basis. Troubleshoot a variety of computer, peripheral, networking or related software and hardware issues. Provide and apply accurate and efficient technical and practical solutions to solve customer issues. Document detailed and accurate technical notes regarding each customer issue, and steps taken to resolve it throughout the customer contact; ensuring completion before ending the contact. Consistently meet goals and service levels for customer service, technical quality, first call resolution, and efficiency. Onsite datacenter access is essential for this role. Therefore, datacenter access is authorized for this position. Remote technical support (10%) by Webex. KNOWLEDGE, SKILLS, AND ABILITIES: Must understand basic computer networking; wired, wireless, knowledge of routing, DHCP, DNS, and TCP/IP. Basic knowledge and understanding of Operating Systems, such as Microsoft Windows is required. Must be able to understand and troubleshoot mobile operating systems such as Android and iOS. Ability to properly install, configure and troubleshoot issues with peripherals such as printers, scanners, digital cameras, and webcams required. Excellent communication skills in both verbal and written format required. Ability to establish and maintain effective communications with employees at all levels within the organization required. Ability to continually learn, be trained and accept constructive feedback required. Must be able to successfully manage a consistent volume of phone calls, emails, and chats. Requires the ability to be efficient and organized while working on multiple projects concurrently as well as the ability to shift priorities as needed. Ability to work independently on assigned tasks required. These duties and responsibilities are intended to describe the general nature and level of work involved for this job. This is not an exhaustive list of all duties or responsibilities. Requirements PHYSICAL REQUIREMENTS: Must be able to sit or stand and type utilizing computer for up to 90% of the workday. Must be able to operate office equipment, such as fax machines, copiers, or phone systems. Must be able to talk on the phone. Must be able to carry documents and bend and stoop to file. QUALIFICATIONS: Associate or Bachelor's Degree in Computer, Networking, or a technology related area preferred. Knowledge of Malware prevention, detection and remediation processes required. A+, Network+, MCSE certifications preferred. Minimum of one year experience in a Desktop Support role required
    $36k-50k yearly est. 60d+ ago
  • Dutch Wonderland IT Support Technician

    Herschend 4.3company rating

    Technical support engineer job in Lancaster, PA

    Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The IT Support Technician will assist with the set-up and maintenance of all networking systems for all Dutch Wonderland IT infrastructure, as well as provide IT support for special events. This position is responsible for the installation and modification to office and park computer hardware and software systems, while also providing technical advice and support to system users. We are currently looking for a: Dutch Wonderland IT Support Technician Roles & Responsibilities: Roles & Responsibilities: · With minimal supervision, independently perform troubleshooting, maintenance, repair, and installation activities such as assembling and installing new personal computers, peripheral equipment, networks, and communications equipment · Provide direct user support for all assigned users' software and hardware needs. · Support computer equipment or units of local area networks requiring use of standard interface protocols · Assist with installation and cabling, user support, backups, and IT documentation · Assist with configuration of various IT Systems (workstations) throughout the organization's facilities and festival grounds · Provide support to users relating to both hardware and software problems on their personal computers · Perform preventive maintenance for computer, data communication, and/or peripheral equipment; test and adjust to appropriate standards · Fabricate cables for use in interfacing peripherals with computers, other peripherals, and networks · Maintain computer network documentation and update computer maintenance manuals, as needed · Fabricate cables for use in interfacing peripherals with computers, other peripherals, and networks · Provide request status updates and/or project completion updates to leadership or end users, via voicemail, e-mail or in-person communication · Communicate outages and estimated times for correction to internal (and sometimes external) IT stakeholders · Assist with the take down, removal, and/or storage of workstations for festivals and events · Maintain PCI standards and compliance with all applicable hardware/software · All other duties assigned by leadership Education and Experience: · High School diploma, GED, or equivalent · Associate's degree, Bachelor's degree, or technical certification in IT, Computer Science, or related discipline preferred; Equivalent work experience will also be considered · 1-2 years of work experience as an IT Technician or Support role preferred · Previous IT Help Desk experience is a plus · Previous POS Setup / Troubleshooting skills is a plus Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: · Must be at least 18 years of age to comply with PA Child Labor Laws · Ability to work flexible schedule, including evenings, weekends, and holidays · Ability to frequently work hours that extend beyond 9 AM to 5 PM, particularly during the operating season · Ability to frequently travel to domestic US park locations throughout the summer (Up to 20% expected travel) · Must possess a valid driver's license and a good driving record · Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner · Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment. · Must possess strong technical aptitude with a wide variety of hardware, software, and office equipment · Ability to prioritize, triage, and successfully resolve IT issues and emergencies · Must be proficient in Microsoft Office Products · Must possess strong written and verbal communication skills · Must possess strong attention to detail and problem-solving abilities · Ability to follow direction, multi-task, and work as part of a team as well as independently Physical Requirements: · Ability to remain seated for extended periods of time, while using a computer · Ability to stand, walk, and remain on feet for extended periods of time during the day · Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders · Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more · Ability to consistently use hands to grasp, control, move objects/tools Working Conditions: · This role will be based in an office setting with frequent exposure to all other indoor and outdoor park locations · Subject to extended work hours to complete time-sensitive IT requests; Working extra hours each week is typical, particularly during the park's operating season · Subject to working in cluttered or confined IT and server spaces · Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions · Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments · Frequent exposure to dust and chemical cleaning agents Team member benefits: Do not miss the chance to spark your career now!
    $25k-42k yearly est. Auto-Apply 31d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Lancaster, PA?

The average technical support engineer in Lancaster, PA earns between $57,000 and $110,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Lancaster, PA

$79,000

What are the biggest employers of Technical Support Engineers in Lancaster, PA?

The biggest employers of Technical Support Engineers in Lancaster, PA are:
  1. Cargas Systems
Job type you want
Full Time
Part Time
Internship
Temporary