Technical support engineer jobs in Lancaster, PA

🚀 Ready to help shape the future of connected industry? Apply today and bring your technical expertise to a global leader in industrial communication and automation! This is a hybrid-style role based in York, PA. About HMS We shape the connected world! HMS Networks makes the world more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and HVAC systems to get connected to software and systems - A necessity to meet the future demands for energy efficiency and sustainability. Position Summary The Technical Support Engineer plays a key role in helping customers successfully connect, configure, and operate our solutions. In this customer-facing technical role, you will troubleshoot issues, analyze system behavior, and provide clear, actionable guidance that strengthens customer confidence in HMS. You'll own case resolution from initial contact through closure and collaborate with senior technical experts when deeper investigation or advanced problem-solving is required. This role directly contributes to our mission of making the world more connected, productive, and sustainable. Essential Job Functions Customer support including fault replication, software/hardware troubleshooting and configuration. Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Uses technical expertise using standard operating and diagnostic protocols to resolve complex system issues. Identifies, documents, and escalates customer issues as appropriate. Monitors and tracks all support tickets, provides call/email status updates at regular intervals and communicates status to customers. Provides subject matter expertise to customers in the specified product area. Uses strong written and interpersonal skills to convey technical information to customers in understandable terms. Has the ability to manage customer relationships, expectations, and problem resolution. Maintains a professional demeanor when faced with difficult situations. The successful candidate will have a can-do attitude combined with strong customer support skills and ability to manage diverse projects. Minimum Requirements Associate degree in Electrical Engineering Technology, Computer Information Systems, Electronics/Engineering Technology, or a related technical field, OR Equivalent combination of education and hands-on experience. Demonstrates oral and written communication skills to effectively interface with all levels of management and staff, customers and outside business contacts. Attention to detail and accurate recordkeeping abilities are a must. Must have a basic understanding of Microsoft Office applications. Proficiency with English language both written and verbal communication. Preferred Qualifications Previous experience troubleshooting electronic equipment Previous experience using Zendesk or a similar system for ticket tracking. Additional language skills in Spanish, French, Portuguese a plus. Knowledge of or experience with industrial automation systems including Panel Meters, PLCs, drives, HMI, I/O, instrumentation, sensors, basic TCP/IP network skills, and other devices used in industrial control systems Travel As needed 5% About You You're someone who loves digging into technical challenges and turning confusion into clarity. You get energy from helping customers and pride yourself on staying calm, professional, and solutions focused even when the pressure is high. You enjoy being the person others rely on to troubleshoot, explain complex concepts in simple terms, and guide them toward success. You're curious, hands on, and eager to keep learning, whether that means exploring new technologies, improving your troubleshooting skills, or diving deeper into industrial automation. You ask smart questions, document what you learn, and collaborate well with teammates when problems require a deeper level of expertise. Most importantly, you take ownership. You follow through, communicate proactively, and treat every customer interaction as an opportunity to build trust and confidence in HMS. HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Stratix Systems is an innovative and growing company providing a full range of IT consulting services to small and medium-sized businesses. Stratix Systems has been in business for over 50 years and is headquartered in Wyomissing, PA with satellite offices located in Pennsylvania, Delaware, and New Jersey. Stratix Systems is looking for motivated individuals with a “service first” mindset to deliver an exceptional experience for our clients. The IT Systems Engineer Level III must have managed service provider experience or experience in an organization supporting 50 or more discrete environments. They will be expected to deliver exceptional customer experience by providing varied and dynamic technical support, designing & implementing solutions from our portfolio to meet clients' business needs, training end users and our internal staff, and documenting projects, service work, onboarding, and IT Roadmaps. The candidate must be willing and able to mentor and develop internal staff, adapt to clients' needs professionally, be self-driven, and actively seek continuous improvement for themselves and the company. This role will report full-time to Stratix Systems' Wyomissing office. Expectations for the IT Systems Engineer Level 3 include, but are not limited to: Support the team in resolving technical incidents and completing implementations, both on-site and remotely. Successfully resolve mid- and high-level escalations from the support and professional services teams. Resolve and complete end-user and end-customer escalation tickets and projects to client satisfaction, within SLA resolution time frames and following best practices. Plan and execute infrastructure changes including but not limited to Group Policy, Microsoft 365, VMware, Hyper-V, AWS, Azure, VLANs, network routing, etc., carefully considering implications and unintended consequences of the changes. Plan, create, modify, and document access rules, security policies, remote access, NAT, etc., to aid technicians and engineers in more efficient resolutions. Plan, implement, support, and troubleshoot the following: Firewalls, Networking & VLANs Server & Storage Hardware Virtualization - VMWare, and Hyper-V Shared Storage Environments SAN hardware, LUN configuration, and host connectivity Fibre Channel networking NAS Backup, Business Continuity, and Disaster Recovery (BCDR) Cloud Technologies Azure IaaS, Entra ID, SharePoint Online, VMWare V-Cloud Director. Microsoft 365 implementation, migration, and design Infrastructure evaluation and design Perform technical assessments and provide sales-ready product and service recommendations, labor estimates, and statements of work. Follow the IT Best practice policies and procedures for effective and efficient execution. Make recommendations for process improvement to management when identified Complete additional duties as directed and assigned by management. Requirements to Perform Role: Ability to understand technical details in an incident, request, or project to appropriately complete the item. Prior customer service experience, including, but not limited to speaking with clients in a professional manner daily. Exceptional written and verbal communication skills to interact with clients and internal team members regarding incidents, requests, escalations, and projects. Collaboration with management to teach, train, develop, and mentor team members Capable of recording detailed information quickly and managing multiple calls, issues, and conversations throughout the day. Capable of advanced multitasking to quickly resolve client IT emergencies. Capable of identifying gaps in service delivery and proposing effective solutions. Capable of working and engaging in a collaborative team environment. Capable of discerning clients' business needs during assessment and proposing solutions to address them. Desired Qualifications: 7 years' experience in an MSP or TSP generalist engineer role. College Degree or Trade School Program completion specific to IT integration Experience using PSA, RMM, and Remote Access tools Experience implementing and troubleshooting cloud PBX and other VoIP systems Prior experience as an MSP Technical/Project Lead or Team Lead Prior experience coordinating or managing technical projects Industry technical certifications, including: Microsoft Infrastructure, Modern Work, and/or Security certification paths ITIL Foundation Aruba ACSA/ACSP or equivalent SonicWall SNSA/SNSP or equivalent Lenovo Datacenter Sales Engineer or equivalent Ability to achieve and maintain vendor/industry certifications similar to above Stratix is an equal-opportunity employer. For more information, please visit our website at ***********************

Key Responsibilities: Perform planned preventive maintenance, calibrations where certification may be required and electrical safety inspections on imaging and related equipment in compliance with established standards Perform major repairs by replacing defective components, readjust components to manufacturer's specifications using appropriate tools and measuring instruments. May require certification in order to complete repairs Assist with diagnostic imaging cross training of BMET Technicians Confers with manufacturer's representatives and equipment operators to resolve equipment related problems Provide emergency on-call responsibilities Research and initiate orders for repair parts, working within established budget parameters Conducts and compiles Quality Assurance records and reports necessary for compliance with specifications and policies Document all significant asset related actions in compliance with department practices Must be capable of performing all the duties and responsibilities of a BMET III Preferred Qualifications: Associates degree in Electronics/Imaging Technology, Biomedical Equipment Technology, or military training Prior experience of at least two years experience with various imaging equipment manufacturers or other appropriate related experience Minimum of two years experience in the repair of radiology equipment and prior biomedical experience Should possess specialized knowledge in several specialized modalities such as radiology, ultrasound, etc Prefer certification (CRES) in these different modalities Good communication and strong customer service skills Ability and willingness to serve "on-call" duty as required Must be willing to serve as a technical resource to others in areas of specialty or certification(s) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Intelas maintains a drug-free workplace

Network Engineer (Onsite - Lancaster, PA) Type: Full-Time | Direct Hire Salary: $70,000-$85,000 Experience: Mid-Senior Level (Strong Hands-On Required) We are seeking a highly capable Network Engineer to take ownership of a multi-location network and infrastructure environment. This role is heavily network-focused and requires an engineer who can operate independently, troubleshoot complex issues, and manage production environments with limited day-to-day assistance. This is not a support, help desk, or training role. The ideal candidate is someone who has already been responsible for designing, configuring, maintaining, and troubleshooting enterprise network infrastructure and can hit the ground running. Key Responsibilities Own and manage enterprise network infrastructure across multiple physical locations Configure, maintain, and troubleshoot: Firewalls (policy creation, NAT, VPN tunnels, segmentation) Switches and routers VLANs, routing, and network segmentation Site-to-site and client-based VPNs Act as the primary escalation point for advanced network and infrastructure issues Troubleshoot and resolve network outages, performance issues, and security concerns independently Support and maintain hybrid infrastructure (on-prem and Azure environments) Ensure network availability, reliability, performance, and security across all sites Work directly with IT leadership, vendors, and service providers Maintain accurate network documentation, diagrams, and standards Support core infrastructure systems including Windows Server, Active Directory, DNS, DHCP, and virtualization platforms Prioritize and manage issues across locations with minimal oversight Required Qualifications Strong hands-on experience as a Network Engineer or Infrastructure Engineer Proven experience configuring and managing: Firewalls Switches and routers VLANs, VPN tunnels, routing Experience supporting multiple locations simultaneously Experience working in environments with limited technical assistance Ability to independently diagnose and resolve complex network issues Experience with hybrid Azure/on-prem infrastructure Strong understanding of network security best practices Excellent communication skills and ability to work directly with leadership Must be able to work 100% onsite in Lancaster, PA and travel between nearby locations as needed Preferred (Not Required) Experience supporting financial, regulated, or high-availability environments Familiarity with Power BI, Microsoft Fabric, or data/reporting environments (support-level) Certifications such as CCNA, CCNP, Azure Administrator, Network+, Security+ Who This Role Is Best For This role is ideal for a true hands-on Network Engineer who: Enjoys owning the environment end to end Is comfortable being the go-to person Can manage multiple sites without hand-holding Wants stability, responsibility, and long-term growth Important Notes This role is onsite only No relocation or remote options Candidates must already have the core networking skills required

Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Job Description Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians. Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities Support clients throughout their lifecycle with Schedule Engine. Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles. Work with production computer servers and workstations. Document and maintain client records, particularly with regards to support requests. Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals. Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer. Document development tasks/bugs and share requirements and for the development/product team. Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload. About You Strong verbal and written communication skills. Exceptional presentation and facilitation skills. High level of attention to detail and process minded. Ability to be assertive, proactive and self-motivated. Creative problem-solving skills. Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role. Expertise with databases, networks, and operating systems. Fundamental business knowledge that helps you better understand our clients' needs and our business priorities. Specific Requirements Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML Proven customer support, client service, or direct client-facing experience and skill. Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires. Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed. Familiarity with CRM systems and practices. Customer-oriented, with an ability to adapt and respond to different personalities. Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively. Completed 2+ years of college or university (BA preferred). *Bonus points if you have experience in the home services space. Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees. Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff. Education & Professional Requirements: Bachelor's degree preferred Experience with enterprise software implementations desired Blackbaud Suite Support Experience required Skills Required: Level 1 technical experience supporting hardware, software, and IP network equipment Strong technical experience supporting audio, video Strong customer service skills Strong personal relationship skills and the ability to work closely with a wide range of people Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events Ability to handle multiple tasks and be detail oriented Demonstrates a high level of professionalism The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually. Statement of Faith

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The College of Earth and Mineral Sciences at Penn State is home to world-class research and teaching in earth sciences, energy, and materials. Our Academic IT group plays a critical role in enabling this mission by providing reliable, cutting-edge technology support to faculty, staff, and students. We are seeking an Information Technology Support Specialist who is passionate about problem-solving and delivering exceptional service in a dynamic academic environment. KEY RESPONSIBILITIES * Provide technical support for Windows and mac OS desktops and laptops, peripherals, AV equipment, and other hardware/software. * Configure computers manually and using automated deployment tools. * Support common applications including Microsoft Office, Adobe Creative Suite, and others. * Assist with Android and Apple iOS devices. * Deliver remote support via telephone, email, and tools such as Remote Desktop or Splashtop. REQUIRED QUALIFICATIONS * Strong understanding of Microsoft Windows in an Active Directory environment; Penn State Enterprise Active Directory experience preferred. * Ability to troubleshoot mac OS systems. * Working knowledge of TCP/IP and common network protocols. * Excellent written and oral communication, customer service, and problem-solving skills. * Ability to work independently and collaboratively in a diverse environment. * Strong organizational skills and ability to multi-task. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

Build your best future with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time- 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one! Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do Johnson Controls is hiring! Our Product Technical Support Engineer provides technical support to the Field Sales & Service organization, as well as our Data Center Accounts, in a consistent manner across all product offerings based out of our New Freedom, PA, location. This role can be remote for the right person! How you will do it Provide day-to-day technical support for key Data Center Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email. Accountable to create and maintain technical service bulletins, service letters, and updates to the Solutions Database that meets and or exceeds internal and external customer expectations. Processes warranty claims in a timely and consistent manner to facilitate data mining by, product, failed component, defect, and responsibility. Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced. Product Technical Support Specialist provides technical support and interacts with quality management and engineering to improve overall life cycle cost. The specialist should be able to create test plans to prove out new and or existing product equipment offerings. Maintains effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusts effectively to change by exploring the benefits, tries new approaches, and collaborates with others to make the change successful. Creates novel solutions with measurable value for existing and potential customers (internal or external); experiments with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions; promotes the involvement co-workers in solving problems that directly impact what people do; leveraging technology to effectively address problems and capitalize on opportunities. Places a high priority on the internal or external customer's perspective when making decisions and acting; implementing service practices that meet the customers' and own organization's needs. Ensures others contribute to organization strategies and driving operational discipline, role clarity and performance transparency by focusing them on the most critical priorities, measures progress, and ensures accountability against those metrics to allow us to act like One Team; sets, documents, and communicates clear work standards to improve performance - “the fundamentals”; making our results widely available and easily accessible. Identifies and understands problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; chooses the best course of action by establishing clear decision criteria, generates and evaluates alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences. What we look for Required Up to 15% must be able to travel both domestic and internationally. Bachelor's degree in Engineering or a related Technical/Scientific field required and 4+ years' experience or if no degree, 6+ years of technical experience with a knowledge of HVAC&R products. Analyze and solve complex product system problems. Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail. Proficient in troubleshooting the refrigeration cycle as applied to air-conditioning duty on Applied Equipment. HIRING SALARY RANGE: $80,000 - $110,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Requirements B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field. Demonstrate knowledge of cybersecurity best practices. Experience administering Office 365. Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system. Demonstrate knowledge of Information Technology best practices. Any combination of equivalent skills and experience listed above. Valid PA Driver's License. PA Motor Vehicle Record Check. Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver. Pre-employment drug screen. PA Criminal History Clearance.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, point of sale system, Oracle, and Micros Systems. This role will pay an hourly rate of $35.00 to $40.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 14, 2025. Responsibilities Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software Administration and repair of critical systems Prepare and install system images and profiles, server builds, configuration Provide connectivity to users in the meeting rooms for special events, as required Timely completion of projects assigned by manager Diagnose and correct system problems; including user errors, configuration errors, and bugs Evaluate and configure new hardware/software systems Assist end-users with all system related queries Diagnose and repair hardware; including printers, computers, terminals, and other devices Qualifications Information Technology operations experience is preferred. Knowledge of SAP scheduling and batch processing is preferred. Oracle, MICROS, POS experience is preferred. System backup experience is preferred. Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Excellent communication and computer skills are needed, including knowledge of MS Office products. Leadership skills are preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Under general direction of the Network and Systems Manager, installs, supports, maintains, and evaluates computer systems networks, and applications; performs other related duties as assigned. Essential Duties and Responsibilities include the following: Performs a variety of technical tasks in the installation, diagnosis, repair, and maintenance of computers and other networked devices Performs a variety of technical asks in the installation, diagnosis, repair, and maintenance of user and server applications. Provide information and/or technical assistance to users concerning the development and maintenance of computer network or for resolution of problems. Respond to service calls; diagnose and correct equipment failure; repair or replace malfunctioning equipment Maintain accurate and current records on repair, installation, and removal of equipment; provide appropriate logging and tracking of hardware Manages assigned projects at the direction of the Director of IT to deliver services in a timely and efficient manner. Responding to inquiries from staff and outside vendors to provide technical assistance and support Assists in support of Windows servers and networking hardware Off hours support as needed Supervisory Responsibilities: The IT Support Specialist has no supervisory responsibilities Qualifications: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Support of Microsoft Windows Workstations Support of Microsoft office products support of Network hardware and wiring Support of VOIP phone systems Support of various end user software and hardware products Education and/or experience: Minimum high school diploma or GED Associate degree (A.A.) or equivalent from two-year college or technical school; and two-year related experience and/or training. Job Type: Full-time Pay: $48,000.00 per year Benefits: 401(k) matching Employee discount Health savings account Life insurance Retirement plan Compensation Package: Holiday pay Schedule: 8-hour shift Monday to Friday On call Experience: Help Desk or IT Support: 1 year (Required) Ability to Commute: York, PA 17403 (Required) Work Location: In person (Required)

Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements (not all inclusive): Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup) Monitor Network Status and Resolve Issues Server Management, Upgrade and Expansion Server Security Management and Support of Network Software (Upgrades, Patches) Management and Support for LAN interfaces to local county data processing networks Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls) Management and Support of Cisco Call Managers and IVR Platform Management and Support of Content Delivery Network End User and Desktop Support (Help Desk Level 1-3) Manage User Accounts Network Implementation, Installation, Relocation (Including Remote Sites) Desktop/PC/Workstation Support Email/Exchange Support (4000 mailboxes) Management of Citrix Connectivity Print Support and Management Security/VPN/Firewall Asset Tracking Project Management Knowledge Transfer Possible Positions: 1. Local Team Lead: Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher). 2. Server Support Personnel: Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012. 3. LAN/WAN Support Personnel: Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher. Across the LAN/WAN support team, the following certifications must be held by any one (1) or combination of staff members of the LAN/WAN Support team: CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security (+) Accreditation. 4. Internet, Email and Firewall Support Personnel: Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification. 5. Help desk and desktop support staff: Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred). Job Application Instructions: To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED. Compensation: Compensation will be commensurate with experience.

Job Description You have 15+ years of passenger rail systems experience and a Bachelor's degree in Engineering. You have significant employment experience with a passenger railroad, and/or a consulting engineering firm with a focus on the railroad industry. You are already an expert. Robson Forensic will train you to be a forensic expert. As a Railway Systems Engineering Forensic Expert, you will: Investigate railway systems incidents. Analyze railway systems procedures, applying your comprehensive knowledge of standards and practices. Write clear, scientifically sound reports. Provide expert testimony. You will delve into the "why" behind incidents, critically assessing decision-making, operational procedures, and the standard of care. This role offers you a chance to: Use your cumulative training, experience, and critical thinking skills. Collaborate with highly respected experts. Continuously learn and grow. Make a tangible difference. Requirements: You have a Bachelor's degree in Engineering from an ABET-accredited program. You have a P.E. license or an EIT/FE and can become a P.E. within 6 months. You have 15+ years of hands-on passenger rail systems experience (additional freight experience is a plus). Depth of experience should include some combination of consulting design work, construction, manufacturing, engineering, operations, and/or maintenance of rail operations, rail infrastructure, and/or rolling stock. Breadth of experience should include a working knowledge of some combination of mainline track, rail yards, sidings, stations (above & below grade), terminals, grade crossings, tunnels, bridges, switches, signal systems, power systems (overhead catenary, third-rail), locomotives (diesel, diesel/electric, or electric power), passenger cars, transit cars, freight cars, maintenance-of-way cars/vehicles, rolling stock maintenance, facilities maintenance, maintenance-of-way, Federal Employees Liability Act (FELA), railroad worker safety, track safety, passenger safety, etc. You can work both independently and as part of a collaborative team. You have excellent technical, analytical, writing and communication skills. You are willing to travel about 20% on average. You have a valid driver's license and the ability to drive. Prior forensic experience is not required. We seek professionals eager to apply their deep industry knowledge to a challenging new domain. Location: Lancaster, PA or Columbus/Dublin, OH areas ABOUT US: Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines. Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy. We are an Equal Opportunity Employer. HOW TO APPLY: If this opportunity meets your expectations for a challenging and rewarding career, and you meet our minimum requirements, please apply and attach your resume and a cover letter outlining your professional background and experience.

Our Opportunity: We are seeking a motivated and skilled IT Support Tech II to join our dynamic team at the Lewisberry, PA Fulfillment Center. In this role, you will play a crucial part in maintaining our IT systems and ensuring magnificent operations within a fast-paced environment. What You Will Do: Technical Support: Diagnose and resolve application, hardware, and network issues, ensuring minimal disruption to operations. Customer Engagement: Interact with and educate customers, providing clear and effective solutions while encouraging a positive support experience. Help Desk Management: Document, analyze, and resolve help desk tickets efficiently, ensuring accurate records of all support activities. Collaboration: Work closely with local and remote IT teams, as well as operations management, to deliver high-quality solutions to IT challenges promptly. What You Will Need: PC Support Experience: Demonstrable experience supporting PCs in a Windows Active Directory environment. Networking Knowledge: Familiarity with networking concepts, including DNS, DHCP, HTTP, SSL, and TCP/IP protocols. Technical Skills: Confirmed abilities in PC repair, fix, deployment, and liquidation. 24/7 Support Participation: Willingness to participate in a 24/7 support and on-call rotation. Problem-Solving Ability: Strong solve skills in a multi-user, fast paced environment. IT Experience: Background in Microsoft Administration, Mobile Device Management, and RF Technologies. Communication Skills: Excellent written and verbal communication skills in English, both in person and via phone/radio, with peers, management, contractors, and vendors. Flexibility: Willingness to work flexible shifts, including nights, weekends, and holidays. Great Teammate: A collaborative spirit and the desire to give to a team-oriented environment. Autonomy: Ability to work optimally with limited supervision. Continuous Improvement: A dedication to self-improvement and professional development. Physical Requirements: Ability to stand or walk for 6 to 8 hours per day and lift up to 50 pounds with or without reasonable accommodation. Travel Availability: Willingness to travel up to 10% of the time. Night Shift: Availability to work the night shift as needed. Bonus Qualifications: Candidates with the following additional qualifications will be preferred: Fulfillment Center Experience: Prior experience providing IT support in a Fulfillment Center environment. Certifications: A+ Certification and Network+ Certification. SLA Experience: Familiarity with working in a Service Level Agreement (SLA) driven environment. RF Unit Knowledge: Experience with Motorola/Zebra RF Units, such as Moto MC9190, VC6090, WT41N0, or equivalent. Project Management: Ability to lead high-priority projects optimally. Data Cabling Skills: Experience with data cabling and computer facilities maintenance. Vendor Management: Experience leading vendor contracts, handling relationships, and supervising service outages. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Piper Companies is currently looking for an experienced Network Analyst in Hershey, Pennsylvania (PA) to work for an innovative and growing hospital network. Responsibilities for the Network Analyst include: * Assist in installing, upgrading, and maintaining network devices and services * Providing technical assistance to users and other IT staff on network-related issues * Monitoring network performance, identifying bottlenecks, and suggesting optimizations to improve efficiency and stability. * Create and maintain documentation related to network configurations, procedures, and troubleshooting steps. Qualifications for the Network Analyst include: * A minimum of 2 years' experience providing technical support * One year of computer networking infrastructure experience preferred * BS in information technology or related field Compensation for the Network Analyst include: * Compensation range is $30.00-$35.00/HR dependent upon experience * Comprehensive benefits package Keywords Network Analyst, Hospital Network, Health Care, Information Technology, IT, Comprehensive Benefits Package, Health, Vision, Dental, #LI-ONSITE #LI-DF1

Job DescriptionSalary: $25-35 DOE Headend/ Central office South Central PA - Primary | Travel Required to other states| Not Remote Patriot Broadband Technologies has an immediate need for an experienced Inside PlantNetwork Deployment Engineerto join our talented ISP team completing projects in the Hanover, PA & New Holland, PAareas and other out-of-state headend locations when needed. If you haveexperience with rack/stack/ DC power components and are willing to travel as business requires - read on and apply! Come grow with us!*This role is NOT remote.*A qualified candidate for the role must have knowledge and experience in structured cabling in a cable TV headend, running cable, installing racks, completing both new builds or tear downs and rebuilds. *This is NOT a network security role. Must have DC power knowledge, strong fiber/RF troubleshooting abilities and knowledge of performing safe work practices within the industry. Responsibilities: Rack/stack, DC power, grounding, structured cabling Test/troubleshoot RF & optical circuits Interpret engineering drawings; maintain field notes Travel for projects, and migrations Proficiently perform cable installation practices, dressing cables, lacing, terminations and labeling. Perform work at a high standard of output and detail oriented. Follow OSHA safety standards and company policies. Requirements: High School Diploma/ GED Minimum 3 years experience; preferred 5+ years headend or central office experience Strong fiber, coax, RF, and DC power skills Ability to lift up to 75 lbs, work overtime/overnights as needed Valid drivers license with good motor vehicle record Able to pass background for security clearances/drug screening Travel to other states as needed; current markets include Pennsylvania, Colorado, Georgia and Florida. Benefits: Medical Insurance Dental Insurance Vision Insurance Paid Time Off 9 annual company paid Holidays 401k retirement Saving Program w/ match Company-paid Short term Disability Insurance & Life Insurance Apply today and grow with Patriot Broadband Technologies! Please note that this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for their job. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.