Desktop Support Engineer
Technical support technician job in Jonestown, PA
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Desktop Technician
Technical support technician job in Collegeville, PA
Responsibilities
• Provides on-site client facing support; including installation, servicing, and repairing systems.
• Quality checks operational status of system equipment before deployment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
• 1+ years of field support experience
• Hardware/software installation, support and troubleshooting
• Experience with Windows 10
• Experience with MS Office and OS365
• Configuring new PC's/notebooks via SCCM imaging
• Ticket management experience
• iOS device familiarity
• Lift and carry up to 40lbs
Work Environment
• Office environment
Network Specialist
Technical support technician job in Lancaster, PA
Network Engineer - Pennsylvania Candidates Only (Onsite in Lancaster, PA)
Salary: $70,000-$85,000
Type: Full-Time | Direct Hire
Abel Personnel is seeking an experienced Network Engineer who currently lives in Pennsylvania and can work onsite daily in Lancaster. This role supports multiple Pennsylvania locations and requires someone who can hit the ground running with advanced networking, Azure hybrid infrastructure, and senior-level troubleshooting.
Responsibilities:
• Manage and support a hybrid Azure/on-prem infrastructure
• Configure and maintain firewalls, switches, routers, VLANs, VPN tunnels, and routing protocols
• Act as the senior escalation point for complex issues
• Troubleshoot and prioritize issues across multiple PA sites
• Support Windows Server, AD, IAM, Exchange, VMware/Hyper-V
• Assist with Power BI, Fabric, and data/reporting environments
• Maintain documentation, monitoring, diagrams, and network security
• Ensure uptime, performance, and reliability across locations
Qualifications:
• Up to 10-15 years of Network Engineering or Infrastructure Engineering experience
• Hands-on Azure and hybrid cloud experience
• Strong firewall, routing, and switching configuration skills
• Experience supporting multiple sites
• Familiarity with Power BI or Microsoft Fabric is preferred
• Excellent communication and ability to work independently
• PA residency required - must live within commuting distance to Lancaster
• Preferred certifications: CCNA, CCNP, Azure, Network+, Security+
Important:
Only candidates currently living in Pennsylvania and able to work onsite in Lancaster will be considered.
Computer Field Technician
Technical support technician job in Reading, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dynamic PC Support Techician
Technical support technician job in Reading, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT Support Specialist
Technical support technician job in Reading, PA
Requirements
B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field.
Demonstrate knowledge of cybersecurity best practices.
Experience administering Office 365.
Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system.
Demonstrate knowledge of Information Technology best practices.
Any combination of equivalent skills and experience listed above.
Valid PA Driver's License.
PA Motor Vehicle Record Check.
Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver.
Pre-employment drug screen.
PA Criminal History Clearance.
IT Support Specialist
Technical support technician job in Parkesburg, PA
This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff.
Education & Professional Requirements:
Bachelor's degree preferred
Experience with enterprise software implementations desired
Blackbaud Suite Support Experience required
Skills Required:
Level 1 technical experience supporting hardware, software, and IP network equipment
Strong technical experience supporting audio, video
Strong customer service skills
Strong personal relationship skills and the ability to work closely with a wide range of people
Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events
Ability to handle multiple tasks and be detail oriented
Demonstrates a high level of professionalism
The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually.
Statement of Faith
Technology Support Specialist
Technical support technician job in Allentown, PA
The Technology Support Specialist will be assigned projects on an ad-hoc basis in support of the museum's technology infrastructure, including IT systems, audio-visual (AV) equipment, and exhibit technology. The ideal candidate is a proactive problem-solver who enjoys a dynamic work environment and thrives on helping others use technology effectively.
SPECIFIC JOB RESPONSIBILITIES
· Provide technical support to museum staff, including troubleshooting hardware, software, and network issues (on-site and remotely).
· Set up, operate, and maintain AV equipment for programs, meetings, and public events (e.g., microphones, projectors, video conferencing).
· Support technology needs of exhibits, including digital displays, touchscreens, kiosks, and interactive media.
· Assist with the installation and configuration of new hardware, software, and peripheral devices.
· Troubleshoot and support office IT needs, including laptops, workstations, and printers, etc.
· Monitor IT inventory and perform basic maintenance or repairs.
· Maintain accurate records of support requests, system configurations, and equipment inventory.
· Ensure compliance with data privacy and cybersecurity policies.
· Provide training or basic instruction to staff on technology use as needed.
· Security Management: Implement and enforce security best practices, including firewall configuration, access control, and vulnerability management.
· System Maintenance: Ensure the availability and optimal performance of systems, including regular updates, patches, and backups.
· Troubleshooting: Lead troubleshooting efforts for complex IT issues, coordinate with relevant teams, and ensure timely resolution.
· Documentation: Maintain accurate documentation of IT systems, configurations, and procedures to support team members and audits.
· Other duties as assigned.
QUALIFICATIONS
· Bachelor's degree in Computer Science, Information Technology, or a related field (or similar experience).
· Proven knowledge in IT system administration, with some managerial/supervisory experience.
· Strong knowledge of IT infrastructure, hardware, and software systems.
· Strong interpersonal skills and the ability to work effectively in a team environment.
· Proficiency in IT security protocols and best practices.
· Exceptional problem-solving, troubleshooting, and communication skills.
· IT certifications (e.g., Microsoft 365 Certification, CompTIA Security+, Cisco CCNA, Microsoft Certified Azure Administrator) preferred.
· Familiarity with cloud computing platforms (e.g., AWS, Azure), learning management systems, and/or other content management systems/database management and experience with audio visual software/applications including Dante, MadMapper, BrightSign, Mux Lab, ShowTouch, and Mevo Cameras is a plus.
· Strong consideration would be given to applicants who demonstrate comfort with contributing to the development and/or facilitation of educational programs that utilize technology.
· Bi-lingual candidates are strongly encouraged to apply.
IT Support Specialist (MSP)
Technical support technician job in Lancaster, PA
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level?
Do you love problem-solving, optimizing systems, and keeping clients happy?
ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You'll Do
Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
Requirements
What You Bring
Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
Customer Service Mindset: You're great with people and always put clients first.
Benefits
Why ONE 2 ONE?
Growth Opportunities: Work on diverse systems and expand your skill set.
A Team That Has Your Back: Collaborative culture where your ideas matter.
Solid Benefits: Health, dental, PTO, 401k, and more.
Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future!
*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
Auto-ApplyTechnical Support Specialist
Technical support technician job in Lancaster, PA
Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians.
Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology.
Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week.
About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences.
As a technical support specialist, you love being the front-line contact and #1 support for our clients.
You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine.
While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities
Support clients throughout their lifecycle with Schedule Engine.
Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles.
Work with production computer servers and workstations.
Document and maintain client records, particularly with regards to support requests.
Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals.
Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer.
Document development tasks/bugs and share requirements and for the development/product team.
Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload.
About You
Strong verbal and written communication skills.
Exceptional presentation and facilitation skills.
High level of attention to detail and process minded.
Ability to be assertive, proactive and self-motivated.
Creative problem-solving skills.
Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role.
Expertise with databases, networks, and operating systems.
Fundamental business knowledge that helps you better understand our clients' needs and our business priorities.
Specific Requirements
Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML
Proven customer support, client service, or direct client-facing experience and skill.
Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires.
Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed.
Familiarity with CRM systems and practices.
Customer-oriented, with an ability to adapt and respond to different personalities.
Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively.
Completed 2+ years of college or university (BA preferred).
*Bonus points if you have experience in the home services space.
Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees.
Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
IT Support Specialist (MSP)
Technical support technician job in Lancaster, PA
Job Description
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level?
Do you love problem-solving, optimizing systems, and keeping clients happy?
ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You'll Do
Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
Requirements
What You Bring
Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
Customer Service Mindset: You're great with people and always put clients first.
Benefits
Why ONE 2 ONE?
Growth Opportunities: Work on diverse systems and expand your skill set.
A Team That Has Your Back: Collaborative culture where your ideas matter.
Solid Benefits: Health, dental, PTO, 401k, and more.
Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future!
*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
Technology Enablement Executive
Technical support technician job in Exton, PA
Job Description
Role Title: Technology Enablement Executive Reporting to: Head of Global Implementations and Technology
Two of the largest corporate travel agencies in the US and UK created of One Global Travel in May 2022, a joint venture designed to put local expertise at the heart of a truly global travel solution. World Travel, Inc. (US) and Clarity (UK) have a long-standing partnership, which will expand to incorporate key global market regions and provide a partner community unlike any other servicing the needs of multinational Customers.
The Technology Enablement Executive role is a critical role that will focus on implementing the One Global Technology (for both global and local clients
OneTech/Concur OBT (across partners utilizing the World Travel Concur Reseller agreement)
OneProfile/Umbrella Faces s
Other One Global technology (including, but not limited to OneTracker, OneMobile, OneReporting) to support the Community's Global and local wins.
You will forge strong relationships with the One Global Community Partner Implementation Managers and internal teams to ensure sites are built in a timely manner and to spec.
You will also work with the Global Technology Onboarding and Implementation Manager, suppliers and the World Travel Concur Team to identify process improvements to help ensure implementations are carried out effectively.
In addition to the Implementation of clients on our technology, you will be responsible for the ongoing second line support of these products and managing escalations with our providers.
The role will also focus on the onboarding of new partners so that they are ready to use the products both locally and globally. This will involve following processes to take a partner through setup, end to end testing and sign-off.
A key element to this role is bringing on new technology that is required to support our One Global Technology strategy. This may be provided by one of our JV owners, or by a third-party supplier and the successful candidate would be involved in the addition of these new products and creation of both partner onboarding and client implementation processes.
The successful candidate should have a deep understanding of global markets, systems and formats (Amadeus / Sabre / Travelport) and experience in managing Global Concur Implementations and agency change processes.
Implementation of customers across WTI and Partner Markets utilizing the WTI Concur agreement
Technical Implementation of other One Global technologies for Community Partners
SME on Concur Travel and integration with other systems
Understanding and supporting the documentation and delivery of Client requirements
Follow, maintain and improve standard documentation and processes for all customer tasks to help increase efficiencies and consistency while minimising cost and errors
Triage problems reported by partners and provide solutions and resource for resolution
Act as a team player supporting all other individuals within the team
Liaison with third-party suppliers to ensure appropriate setup and problem resolution
Configure, test and roll out Online Booking Tool changes and implementations, as needed
Configure, test and roll out One Global Product changes and implementations, as needed
Configure, test and roll out Umbrella Faces changes and implementations, as needed
Document solutions and changes for training and maintain Standard Operating Procedures
Significant experience in Concur technical implementations within a TMC environment essential
Experience with Umbrella Faces or similar profile management tool and HR system integrations
Thorough knowledge of travel industry operations, technologies and corporate travel tools are essential
Comfortable in a partner/customer facing position
Solid understanding of global markets and the different nuances between regions
Proven Project and Product management skills
Capable of working independently and in a team environment as a role model, supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
Proactive, consultative and analytical with ability to follow through consistently
Self-directed, organized and able to properly prioritize tasks
Ability to work in a fast-paced, stressful environment
Technical Aptitude
High level of competency in Office - Word, PowerPoint, Excel
Microsoft Visio experience desired
Innovative with a desire to constantly improve products and processes
IT Game Day Support | Part-Time | Penn State University Athletics
Technical support technician job in Parkesburg, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, point of sale system, Oracle, and Micros Systems.
This role will pay an hourly rate of $35.00 to $40.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until November 14, 2025.
Responsibilities
Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software
Administration and repair of critical systems
Prepare and install system images and profiles, server builds, configuration
Provide connectivity to users in the meeting rooms for special events, as required
Timely completion of projects assigned by manager
Diagnose and correct system problems; including user errors, configuration errors, and bugs
Evaluate and configure new hardware/software systems
Assist end-users with all system related queries
Diagnose and repair hardware; including printers, computers, terminals, and other devices
Qualifications
Information Technology operations experience is preferred.
Knowledge of SAP scheduling and batch processing is preferred.
Oracle, MICROS, POS experience is preferred.
System backup experience is preferred.
Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Excellent communication and computer skills are needed, including knowledge of MS Office products.
Leadership skills are preferred.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyEUC technician/Site IT Support
Technical support technician job in Pottsville, PA
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms
End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
Smart hands support for Server and Network devices
Train the Trainer
Base Salary Range: $50,000 - $65,000 per annum
#LI-SV2
#LI-KUMARAN
Information Technology Support Specialist, College of Earth and Mineral Sciences
Technical support technician job in Parkesburg, PA
APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
* If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The College of Earth and Mineral Sciences at Penn State is home to world-class research and teaching in earth sciences, energy, and materials. Our Academic IT group plays a critical role in enabling this mission by providing reliable, cutting-edge technology support to faculty, staff, and students. We are seeking an Information Technology Support Specialist who is passionate about problem-solving and delivering exceptional service in a dynamic academic environment.
KEY RESPONSIBILITIES
* Provide technical support for Windows and mac OS desktops and laptops, peripherals, AV equipment, and other hardware/software.
* Configure computers manually and using automated deployment tools.
* Support common applications including Microsoft Office, Adobe Creative Suite, and others.
* Assist with Android and Apple iOS devices.
* Deliver remote support via telephone, email, and tools such as Remote Desktop or Splashtop.
REQUIRED QUALIFICATIONS
* Strong understanding of Microsoft Windows in an Active Directory environment; Penn State Enterprise Active Directory experience preferred.
* Ability to troubleshoot mac OS systems.
* Working knowledge of TCP/IP and common network protocols.
* Excellent written and oral communication, customer service, and problem-solving skills.
* Ability to work independently and collaboratively in a diverse environment.
* Strong organizational skills and ability to multi-task.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS)
2+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
None
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
Copyright Information
Hotlines
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support technician job in Parkesburg, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Help Desk Support
Technical support technician job in Lancaster, PA
JOB TITLE: IT SPECIALIST I - SERVICE DESK
DEPARTMENT: INFORMATION SERVICES
REPORTS TO: LEAD SYSTEM ADMINISTRATOR/SERVICE DESK MANAGER
WAGE: SALARIED, EXEMPT
WORK HOURS: FULL-TIME, VARIABLE
WORK ENVIRONMENT: OFFICE/PRODUCTION FLOOR
ABOUT THE POSITION:
The IT Specialist I - Service Desk provides frontline technical support to end users across Plaskolite's Lancaster, PA location. This role is responsible for delivering exceptional customer service by troubleshooting and resolving hardware, software, and connectivity issues. The IT Specialist ensures users experience minimal downtime through prompt issue resolution and proactive communication. The position requires hands-on work with PCs, printers, and networking equipment, as well as user account management and system configuration. The ideal candidate is detail-oriented, customer-focused, and eager to contribute to a fast-paced, manufacturing-oriented IT environment. Occasional travel to local sites and participation in an after-hours support rotation are required.
JOB FUNCTION/PURPOSE:
Excellent customer service skills via telephone calls, messaging, and emails
Broad aptitude in technical troubleshooting
Hardware troubleshooting skills for PC, Printers, and Peripherals
Understanding of basic computer networking concepts and cabling
Required to travel to other local sites as needed
Support after hours and weekends on a rotational basis
ESSENTIAL TASKS AND RESPONSIBILITIES:
Address help desk technical issues such as hardware failures, password issues, connectivity issues
Escalate help desk tickets that need higher-level support
Closely monitor the help desk activity
Reassign help desk tickets that belong to other members of the team
Responsible for new user setup, including physical placement of equipment
Assist users with typical Microsoft Office Suite questions
Repair of PC's and printers when needed
Other duties as assigned
QUALIFICATIONS:
Associate degree in a technical discipline or equivalent training/work experience
Windows operating system familiarity & MS Office Suite experience
Experience in technical support or help desk roles requiring client support
Experience working with manufacturing-based systems is a plus
Basic understanding of computer networking, cables, and security
Strong communication and documentation skills
Ability to travel to other local sites as needed
Ability to cover weekends and after hours on a rotational basis
AVAILABLE BENEFITS:
Sign-On Bonus
Medical, Dental, and Vision Insurance on Day One
401(k) with Employer Match
Generous Paid Time Off
Paid Holidays
Life Insurance
Employee Discount Program
Employee Assistance Program
Tuition Reimbursement
Voluntary Insurance Offerings (Life, Pet, Cancer, Hospital, Disability and more)
ABOUT PLASKOLITE
Established in 1950, Plaskolite's first successes were in production of hula-hoops, flyswatters, and fluorescent lighting panels. Now, Plaskolite is North America's leading manufacturer of thermoplastic sheet. Our mission is to deliver superior thermoplastic sheet, coatings, and polymers to the world through long-lasting customer relationships and hands-on customer service. Plaskolite is now a member of Pritzker Private Capital, which partners with middle-market companies based in North America with leading positions in the manufactured products, services, and healthcare sectors. Visit ************************ for more info.
PLASKOLITE
is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the
individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.
IT Support Intern
Technical support technician job in Lititz, PA
TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
Internship Overview
The TAIT Internship program is a fully immersive, experiential program. Interns are placed in a department based on their major and interests, but it is up to them to set goals and define their experience at TAIT. We take pride in pushing the boundaries of what's possible, and we're committed to nurturing emerging talent. We're excited to offer a unique and rewarding internship experience that goes beyond the typical coffee runs and photocopying tasks. We're looking for motivated and passionate individuals to join us on this journey of growth, learning, and achievement!
Are you ready to roll up your sleeves, challenge yourself, and make a real impact? If so, you're the kind of intern we're looking for. At TAIT, we understand that internships are a two-way street. While you'll be gaining valuable experience, you'll also be contributing to our team and projects in meaningful ways. We encourage you to set your goals, develop your skills, and help shape your own experience.
Position Details
Position: IT Support Intern
Job Specifications: The IT Support Intern will work with TAIT's international IT team to provide technical support to internal TAIT staff in Lititz and around the world. This role is hands-on and focused on delivering efficient customer service to the organization while assisting with other IT projects.
+ Location: West Lincoln Facility in Lititz, PA
+ Duration: June 2026 - August 2026
+ Compensation: $18/hr.
+ Schedule: Interns are scheduled to work 40 hours per week on 1st shift dependent on projects and business needs
+ Eligibility: This role is open to U.S. Residents only
+ Intern Responsibilities:
+ **Incidents & Service Requests**
+ Work on assigned incidents and service requests to resolve issues related to hardware, software, access & permissions, etc.
+ Identify areas of improvement based on completed tickets (e.g. process improvement or new documentation)
+ **Documentation**
+ Review and audit existing documentation for accuracy, readability, formatting, usage of screenshots, etc.
+ Provide complete list of reviewed Guru cards with notes on completed (or suggested) changes by Week 8.
+ **Inventory / Asset Management**
+ Work with team to continue organization and audit of ITSM (Freshservice) inventory controls as well as layout and labelling of local storage areas
+ Deliver completed inventory audit of existing deployed hardware in Lititz buildings, ensuring all hardware is appropriately labelled and added to ITSM asset management by Week 10.
+ **Onboarding, Offboarding, and Role-Based Resources**
+ Assist team with handling bi-weekly onboarding and as-needed offboarding requests, ensuring all equipment is returned and software licenses reclaimed
+ Verify ongoing "role-based resource requirements" for different roles/teams to confirm which hardware or software is needed for each job function
+ **IT Project Support**
+ Complete assigned tasks on IT projects (including in support of other IT teams such as Infrastructure, Cybersecurity, Networking, Apps & Reporting).
+ Deliver a summary report of completed work by Week 12 including updates in Asana as necessary.
Qualifications
To qualify for this internship, you must meet the following:
Currently pursuing a degree or equivalent in a related field:
+ IT
+ Computer Engineering
+ Basic understanding of IT concepts and systems (Windows/MacOS, Office365 / Exchange email, basic hardware/software/network troubleshooting)
+ Experience with ITSM / ticketing software (Freshservice a plus)
+ Familiarity with common TAIT applications (Slack, Box, Zoom, Okta, Asana, Salesforce) is a plus.
+ Strong documentation and organizational skills.
+ Ability to work independently and communicate effectively in a global team environment.
Potential Career Paths
This position also provides a path for continued growth as a: IT Service Desk, App Developer
Why Choose TAIT?
+ Housing: We offer a housing stipend our onsite interns in PA, NY, FL, CO, NV, and CA. This benefit applies to interns who live more than 50 miles from the worksite and would need to relocate to the area to complete their internship.
+ Gigs: You may be eligible for full time or part time conversion upon successful completion of your internship program*
+ Real-World Impact: Your work here won't just be busy work. You'll be an integral part of our team, contributing to projects that truly matter. Previous interns worked on actual projects that have been seen by millions of people!
+ Professional Growth: We're committed to helping you grow and learn. You'll gain hands-on experience in your chosen field and develop skills that will serve you well in your future career.
+ Mentorship: You won't be navigating this journey alone. Our team of experts will provide guidance, mentorship, and support to help you excel.
+ Innovation: We live on the cutting edge of innovation, and you'll be part of our team's creative solutions and groundbreaking ideas.
+ Networking: Build your professional network by connecting with industry leaders, fellow interns, and our experienced team.
Are you ready to embark on a journey of growth, learning, and achievement? Join us and be a part of something special at TAIT. Your internship is not just a step in your career; it's a leap forward. Apply today!
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
IT Technician
Technical support technician job in Schnecksville, PA
One of our educational clients is looking for a computer technician to join their team. This person is required to be onsite in Schnecksville PA 5 days a week and will be onsite in various schools they support as needed. This person will be setting up and working on maintenance on chrome books and providing support for iPad devices.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 5+ years of experience in a an IT Support Role
- Hands on troubleshooting experience
- Excellent communication
IT Technician
Technical support technician job in Lancaster, PA
* Hiring in 2026* This position will work as at a technician level, under close supervision to support the IT Bureau in day-to-day operations of the bureau. The fundamental reason the position exists is to support City server-based applications, networks, telecommunication systems, and equipment by troubleshooting and maintaining IT systems.
This position reports to the Chief Data and Technology Officer. This job does not require any significant programming skill. However, the employee is expected to have significant skill in diagnosing and debugging PC.
* Follows safe practices in the performance of duties.
* Respond to staff requests for help through a web-based ticketing-system
* Supports all technology systems of the City of Lancaster and its departments including but not limited to hardware, software, local and web-based applications, audio/visual equipment.
* Assists staff with hardware and software challenges.
* Assists staff with new hardware and software through the use or development of training and training materials.
* Troubleshoots hardware and software issues. Attempts to replicate reported technical problems and look for solutions.
* Upgrades systems to enable compatible software.
* Monitors overall network performance; recommend changes or upgrades, as needed.
* Maintains and continually updates knowledge of security protocols, IT systems, networking infrastructures, and database systems.
* Documents and executes proper Cyber Security requirements.
* Performs system administration duties-including but not limited to addition or change of user profiles, passwords, menus, and libraries; analyze system utilization; system monitoring and general housekeeping (shared responsibilities).
* Performs other duties: Security System and PC changes, manage Windows images for PC's, PC support, printer support.
* Maintains working components through repair or replacement.
* Manages IT systems and has access to confidential employee and City information.
Education, Training and Experience
* Network/Infrastructure and Telecommunications:
* Must have a minimum of Associate's Degree in Computer Science or a related field from an accredited college or university or
* Three (3) years of progressively responsible experience in personal computers maintenance, wide area networks analysis and maintenance, telecommunications support (with at least one year experience in VoIP systems), and customer training/assistance.
* Both are preferred.
Licenses and Certificates
* Possession of a valid Pennsylvania State Driver's License is required.
Environmental Conditions
* Indoors, Environmentally Controlled.
Safety Equipment Used or Needed
* None
Comments
* This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.
* Knowledge of safe practices in an office environment
* Knowledge of software installation
* Knowledge of telecommunications
* Knowledge of standard operating systems including Windows, OSX, and Linux
* Knowledge of Active Directory and Microsoft Azure
* Knowledge of web-based applications
* Must have sound analytical thinking skills and attention to detail
* Ability to write and follow documentation and procedures
* Ability to solve and understand computer and software problems when they occur
* Ability to select different types of hardware for complicated systems that may need special hardware
* Ability to establish and maintain effective working relationships with other administrative officials and the general public
* Ability to prioritize work, to be flexible, and to work well under pressure
* Proven ability to read, write, speak and comprehend English is required
* Proven ability to work as part of a team and to collaborate successfully with others is required
* Proven ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required.
* Proven ability to remain confidential when exposed to sensitive and personal information.
* Ability to explain technical problems in layman's terms.
* Commitment to Core Values (Quality, Teamwork, Integrity, Respect)