Information systems technician jobs in Asheville, NC - 105 jobs
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Information Technology Professional
Computer Field Tech Position- Asheville NC
BC Tech Pro 4.2
Information systems technician job in Fletcher, NC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information systems technician job in Asheville, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$34k-46k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information systems technician job in Asheville, NC
About Aviation Electronics, Electrical, and Computer SystemsTechnicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$66k-89k yearly est. 23d ago
Community Support Technician Client Specific IV - Asheville
UMHS
Information systems technician job in Asheville, NC
Community Support Technician needed for the Asheville area to work with the Intellectual and Developmental Disabilities population. Technician will provide assistance with daily living skills and habilitative skills. 8 to 16 hours per week PRN.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
$43k-62k yearly est. 1d ago
IT Technician
Tekgarden
Information systems technician job in Asheville, NC
We are seeking an IT Technician to join a leading technology company in its growing IT Managed Services division. Candidates for the position should possess the following attributes:
· Must have first\-class verbal customer service skills, outstanding time management, strong documentation skills, a clean driving record, and above all, be a team\-first player.
· Must be fundamentally adept at troubleshooting in often unfamiliar circumstances.
· Must be able to troubleshoot and solve problems remotely.
Requirements:
· Experience with Fortinet \/ FortiGate (or Cisco or similar tech), routers\/firewalls, layer 2 switches, wireless deployments, IPSEC VPN configuration, DNS, DHCP, and VLAN configurations
· Experience with Windows Server operating systems (2003\-2022) and roles\/features including, but not limited to: Active Directory, Group Policy, IIS, DNS, DHCP, RDS
· Experience with server & data migrations
· Experience with Microsoft Exchange Server (2003\-2022) or Microsoft Office 365 deployment and migration.
· Experience with VMWare deployments
· Experience with deployment & management of backup solutions (StorageCraft, etc.)
· Experience with Microsoft Azure cloud services
· Experience with RMM deployment & usage
· Experience working in MSP environment
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$33k-59k yearly est. 60d+ ago
IT Support Specialist
Appalachian Network Services
Information systems technician job in Fletcher, NC
As an IT Support Specialist at Appalachian Network Services Inc, you will be a critical player within our IT department, providing high-level technical support and handling complex, escalated issues. This role is essential for ensuring efficient IT operations across the organization and includes significant responsibilities for onsite IT services and occasional cross-training with the Field Services department to support scheduling and operational demands.
Key Responsibilities:
Provide second-tier support for complex IT issues, both remotely and onsite, relating to technology such as workstations, servers, printers, networks, and phone systems.
Act as the primary technician for onsite IT services, ensuring timely and effective resolution of issues.
Support disaster recovery solutions and maintain network infrastructure, including WAN and LAN connectivity, routers, firewalls, and security.
Implement and support remote access solutions, including VPN, Terminal Services, and Citrix.
Monitor alerts and notifications from the remote monitoring and management system, responding accordingly through service tickets.
Maintain and review system documentation in ConnectWise, ensuring accurate and effective documentation of support activities.
Additional Duties and Responsibilities:
Provide fast and effective responses to customer requests, improving customer service perception and satisfaction.
Collaborate closely within the IT team to manage and escalate IT issues as required.
Cross-train with the Field Services department to assist with large projects or scheduling needs, ensuring a cohesive and flexible operational capability.
Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations.
Licensing and Compliance Requirements: This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met.
Company Culture:
At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations.
We support professional growth and continuous learning, encouraging our team to enhance their skills and contribute effectively to our technological goals.
We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported.
Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel.
Knowledge, Skills, and Abilities Required:
Advanced understanding of operating systems, business applications, printing systems, phone systems, and network infrastructure.
Strong interpersonal and communication skills, including telephony skills, active listening, and customer-care abilities.
Proficient in diagnostic and troubleshooting skills with the ability to multitask and adapt quickly to changing requirements.
Self-motivated with the ability to work effectively in a fast-paced environment.
Professional Certifications:
Required: ETAI Computer Service Technician CST, Associate-level certifications from all of the major system manufacturers that we currently sell (e.g., Paxton, 2N, Sangoma, Bosch, Milestone, Kramer, BitTitan as well as Microsoft 365 Certified: Fundamentals)
Preferred: CompTIA Security+, Network+, Server+
Experience:
Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
At least 5 years of experience in IT support roles, demonstrating a track record of problemsolving and technical expertise.
Schedule:
Full-time, 8 Hour Shift, Monday to Friday
Potential on-call responsibilities as needed
As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.
$34k-56k yearly est. 3d ago
Information Technology Specialist - On-Site IT Specialist
Ridgecrest Ministries
Information systems technician job in Black Mountain, NC
Job DescriptionDescription:
Our On-Site IT Specialist will serve as the primary point of contact for coordinating IT issues and projects with our contracted managed service provider. This role is responsible for tasks that cannot be handled remotely, such as networking, server, and workstation support. By supporting our team's technology needs at the conference center and the summer camps you are playing a vital role in our Mission to Impact lives for God's Glory!
Responsibilities
Maintain and troubleshoot voice and data networks, analyzing and resolving issues related to hardware, software, and peripheral devices to ensure seamless operations for the conference center.
Stay current on trends and developments in technology, including data networking, hardware, and software, to ensure the organization is up-to-date with best practices and innovations.
Develop and maintain detailed documentation for equipment installations, system configurations, and software setups, ensuring that all processes are clearly outlined for future reference and ease of use.
Recommend and implement fresh IT projects to keep the organization's technology infrastructure up-to-date, improving both security and efficiency in day-to-day operations.
Conduct diagnostics and preventive maintenance to identify potential issues, troubleshoot errors, and ensure the continued smooth functioning of IT systems and devices.
Train staff and end users on the proper use of equipment and software, offering support to ensure team members are comfortable with the technology and utilizing it effectively.
Assist with network security and data protection, ensuring that systems are secure and that sensitive data is protected in line with organizational policies and regulations.
Provide on-call support for emergency IT issues during events or critical operations, ensuring minimal downtime and disruption.
Perform other duties as assigned, contributing to the ongoing improvement of the IT infrastructure and ensuring technology aligns with the organization's needs.
Position requires some travel for training/ conferences and evening/weekend work
Requirements:
Associate's degree in Computer Science or Information Technology, or equivalent experience.
High School diploma or GED
Valid Drivers License
Strong Computer and Technology Skills
Excellent interpersonal and customer service skills.
Basic understanding of network control principles, theories, concepts, and technologies.
Thorough understanding of networking protocols, WAN/LAN wired and wireless networking.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Proficient with Microsoft 365 environment, including Entra
Microsoft and Cisco Certifications
Physical Requirements
Must possess the necessary physical stamina for walking/standing/working for extended periods
Ability to sit for prolonged periods of sitting at a desk and working on a screen
Frequent typing and data entry will be required, so a certain level of manual dexterity is necessary.
Ability to carry equipment up to 60 lbs around various parts of campus that may vary in degrees of steepness.
$66k-92k yearly est. 19d ago
IT Services Jr Systems Administrator
North Greenville University 3.7
Information systems technician job in Tigerville, SC
Junior Systems Administrator DEPARTMENT: INFORMATION TECHNOLOGY SERVICES The Junior Network Services Administrator plays a crucial role in supporting the University's network infrastructure and systems. This position works closely with other members of the Network Services team, assisting in day-to-day tasks as needed. This is a full-time position that works a 40 hour per week schedule and will occasionally require overtime and weekend hours. On-call participation during university closures and events is compulsory.
This is an excellent opportunity for a recent graduate or entry-level professional looking to gain hands-on experience in a dynamic IT environment.
Responsibilities
* Assist in the administration of applications and servers, including installation, patching, and troubleshooting.
* Assist with user account management.
* Support end-users by resolving technical issues related to hardware, software, and network connectivity.
* Monitor health/security of servers, security appliances, and remote access infrastructure; assist in remediation of discovered issues.
* Monitor network performance, identify potential issues, and assist in the implementation of adjustments to ensure optimal network operation.
* Contribute to the development and maintenance of technical documentation, including network diagrams, procedures, and user guides.
* Perform routine system backups and participate in disaster recovery planning and testing.
* Participate in Network Services on-call.
* Other Assigned Duties
Average Weekly Time Allocations
30% - System Administration Duties
25% - End-user Support
20% - Network Infrastructure Maintenance
10% - Network Performance Monitoring / Response
15% - Unallocated/Other Assigned Duties
Physical Requirements
* Ability to lift and carry equipment weighing up to 75 pounds.
* Capability to work in confined spaces, such as server rooms or network closets, for extended periods of time.
* Manual dexterity and hand-eye coordination to perform tasks such as connecting cables, replacing components, and racking network equipment.
* Good vision and color perception to troubleshoot and identify issues with network cables, connectors, and indicator lights.
* Ability to sit or stand for extended periods while performing computer-related tasks.
* Ability to convey detailed or important instructions and ideas accurately, loudly, or quickly.
* Adequate hearing ability to communicate effectively in person, over the phone, and via audio/video conferencing.
Working Relationships
This role will report to the Director of Network Services.
This role is required to engage Student Technicians and other ITS staff to complete work and is required to communicate need, train, and follow-up with assigned or delegated work effectively.
Work Schedule
IT Services is open Monday through Thursday, 8:30 a.m. - 5:00 p.m., and Friday 8:30 a.m. - 12 p.m. Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required. On-call participation during university closures and events is compulsory.
Travel
Some travel may be required for supporting our campus at Greer. In addition, there may be training opportunities where travel may be necessary.
This job description in no way states or implies that these are the only duties to be performed by the employee. This new team member will be required to follow other instructions and to perform other reasonable duties as requested by his or her supervisor.
$58k-66k yearly est. 58d ago
IT Technician (Help Desk)
Personnel Services Unlimited
Information systems technician job in Forest City, NC
[ON-SITE] IT Technician (Help Desk) - Part-Time 20 hrs/week - $20-$25/hr Location: Forest City, NC area Pay: $20.00-$25.00/hour (based on experience) Schedule: Part-Time (20 hours/week) Contract Length: 6 months (temporary) Start Date Target: By the end of February
Work Environment: ON-SITE (no remote option)
Hours Needed: Morning availability required (to support global teams)
Additional Schedule Note: First 2-3 weeks may require up to 40 hours/week for onboarding and stabilization About the Role: Personnel Services Unlimited (PSU) is seeking an ON-SITE Temporary IT Technician / Help Desk for one of our clients in the Forest City, NC area to provide urgent operational support. This position will serve as first-line IT support and assist with system setup, day-to-day troubleshooting, and ongoing technical support for internal users across global teams. Key Responsibilities:
Provide first-line technical support for hardware, software, and basic network-related issues.
Install, configure, maintain, and ensure proper operation of IT assets including desktops, laptops, printers, and peripherals.
Track, document, and manage tickets using a ticketing system (ServiceNow, Jira, Freshservice, or similar).
Manage ticket volume effectively by prioritizing issues, troubleshooting efficiently, and escalating when appropriate.
Support user account administration including Active Directory, email systems, permissions, and access control.
Troubleshoot basic LAN/WAN, server, backup, and infrastructure issues and escalate as needed.
Coordinate with third-party vendors to support issue resolution and system maintenance.
Support IT security best practices and assist with security incident response, including access blocking and risk mitigation actions.
Assist with maintaining stable IT operations and uptime across the organization.
Job Skills and Qualifications:
Previous experience in an IT Help Desk / Service Desk / Technical Support role required.
Experience working with ticketing systems such as ServiceNow, Jira, Freshservice, or similar platforms.
Understanding of ITIL/ITSM processes and the ability to manage support volume effectively.
Experience managing user accounts, email systems, permissions, and access control (Active Directory preferred).
Ability to independently troubleshoot basic network and infrastructure issues (LAN/WAN, backups, servers).
Experience working with third-party vendors and supporting issue resolution.
Experience supporting end users in a manufacturing or corporate environment.
Strong communication skills, professional customer service, and the ability to work independently.
Must be dependable and available during morning hours to support international teams.
Interested? Apply today or contact Personnel Services Unlimited (PSU) for immediate consideration. This is an urgent temporary need with a targeted start date by the end of February. Personnel Services Unlimited is an Equal Opportunity Employer. #HP
$20-25 hourly 10d ago
IT Specialist
Godshall Recruiting
Information systems technician job in Travelers Rest, SC
Salary: $50,000 - 60,000
What is your perfect fit?
Strong experience with providing technical assistance to end-users
Ability to research, diagnose and troubleshoot
Great written & oral communication skills
Do you enjoy working in office everyday?
If that describes you, we need to talk!
What your future day will look like:
Normal schedule is 8am - 5pm with ability to work early mornings, evenings or weekends periodically
Assist with software applications and hardware needs
Handling multiple projects at once
Benefits Offered:
Full benefits including medical, dental, STD, Long TD, PTO
Type: Direct
To be a champion in this role, you will need:
1+ years of help desk or technical support experience
Proficiency in Office 365 applications
Ability to travel up to 50 miles as needed
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
$50k-60k yearly 58d ago
Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Asheville, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 2d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Asheville, NC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$28k-37k yearly est. 23d ago
Community Support Technician Client Specific - Black Mountain
UMHS
Information systems technician job in Asheville, NC
Community Support Technician needed for the Black Mountain area to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance in the community, community networking. Must have reliable transportation and a high school diploma or equivalent. 16 hours per week, Monday - 8 hours and Friday - 8 hours.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
$43k-62k yearly est. 1d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information systems technician job in Fletcher, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$34k-46k yearly est. 60d+ ago
IT Support Specialist
Appalachian Network Services Inc.
Information systems technician job in Fletcher, NC
As an IT Support Specialist at Appalachian Network Services Inc, you will be a critical player within our IT department, providing high-level technical support and handling complex, escalated issues. This role is essential for ensuring efficient IT operations across the organization and includes significant responsibilities for onsite IT services and occasional cross-training with the Field Services department to support scheduling and operational demands.
Key Responsibilities:
Provide second-tier support for complex IT issues, both remotely and onsite, relating to technology such as workstations, servers, printers, networks, and phone systems.
Act as the primary technician for onsite IT services, ensuring timely and effective resolution of issues.
Support disaster recovery solutions and maintain network infrastructure, including WAN and LAN connectivity, routers, firewalls, and security.
Implement and support remote access solutions, including VPN, Terminal Services, and Citrix.
Monitor alerts and notifications from the remote monitoring and management system, responding accordingly through service tickets.
Maintain and review system documentation in ConnectWise, ensuring accurate and effective documentation of support activities.
Additional Duties and Responsibilities:
Provide fast and effective responses to customer requests, improving customer service perception and satisfaction.
Collaborate closely within the IT team to manage and escalate IT issues as required.
Cross-train with the Field Services department to assist with large projects or scheduling needs, ensuring a cohesive and flexible operational capability.
Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations.
Licensing and Compliance Requirements: This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met.
Company Culture:
At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations.
We support professional growth and continuous learning, encouraging our team to enhance their skills and contribute effectively to our technological goals.
We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported.
Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel.
Knowledge, Skills, and Abilities Required:
Advanced understanding of operating systems, business applications, printing systems, phone systems, and network infrastructure.
Strong interpersonal and communication skills, including telephony skills, active listening, and customer-care abilities.
Proficient in diagnostic and troubleshooting skills with the ability to multitask and adapt quickly to changing requirements.
Self-motivated with the ability to work effectively in a fast-paced environment.
Professional Certifications:
Required: ETAI Computer Service Technician CST, Associate-level certifications from all of the major system manufacturers that we currently sell (e.g., Paxton, 2N, Sangoma, Bosch, Milestone, Kramer, BitTitan as well as Microsoft 365 Certified: Fundamentals)
Preferred: CompTIA Security+, Network+, Server+
Experience:
Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
At least 5 years of experience in IT support roles, demonstrating a track record of problemsolving and technical expertise.
Schedule:
Full-time, 8 Hour Shift, Monday to Friday
Potential on-call responsibilities as needed
As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.
$34k-56k yearly est. 4d ago
IT Services Jr Systems Administrator
North Greenville University 3.7
Information systems technician job in Tigerville, SC
Junior Systems Administrator
DEPARTMENT: INFORMATION TECHNOLOGY SERVICES
The Junior Network Services Administrator plays a crucial role in supporting the University's network infrastructure and systems. This position works closely with other members of the Network Services team, assisting in day-to-day tasks as needed. This is a full-time position that works a 40 hour per week schedule and will occasionally require overtime and weekend hours. On-call participation during university closures and events is compulsory.
This is an excellent opportunity for a recent graduate or entry-level professional looking to gain hands-on experience in a dynamic IT environment.
Responsibilities
Assist in the administration of applications and servers, including installation, patching, and troubleshooting.
Assist with user account management.
Support end-users by resolving technical issues related to hardware, software, and network connectivity.
Monitor health/security of servers, security appliances, and remote access infrastructure; assist in remediation of discovered issues.
Monitor network performance, identify potential issues, and assist in the implementation of adjustments to ensure optimal network operation.
Contribute to the development and maintenance of technical documentation, including network diagrams, procedures, and user guides.
Perform routine system backups and participate in disaster recovery planning and testing.
Participate in Network Services on-call.
Other Assigned Duties
Average Weekly Time Allocations
30% - System Administration Duties
25% - End-user Support
20% - Network Infrastructure Maintenance
10% - Network Performance Monitoring / Response
15% - Unallocated/Other Assigned Duties
Physical Requirements
Ability to lift and carry equipment weighing up to 75 pounds.
Capability to work in confined spaces, such as server rooms or network closets, for extended periods of time.
Manual dexterity and hand-eye coordination to perform tasks such as connecting cables, replacing components, and racking network equipment.
Good vision and color perception to troubleshoot and identify issues with network cables, connectors, and indicator lights.
Ability to sit or stand for extended periods while performing computer-related tasks.
Ability to convey detailed or important instructions and ideas accurately, loudly, or quickly.
Adequate hearing ability to communicate effectively in person, over the phone, and via audio/video conferencing.
Working Relationships
This role will report to the Director of Network Services.
This role is required to engage Student Technicians and other ITS staff to complete work and is required to communicate need, train, and follow-up with assigned or delegated work effectively.
Work Schedule
IT Services is open Monday through Thursday, 8:30 a.m. - 5:00 p.m., and Friday 8:30 a.m. - 12 p.m
. Summer
hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required. On-call participation during university closures and events is compulsory.
Travel
Some travel may be required for supporting our campus at Greer. In addition, there may be training opportunities where travel may be necessary.
This job description in no way states or implies that these are the only duties to be performed by the employee. This new team member will be required to follow other instructions and to perform other reasonable duties as requested by his or her supervisor.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field.
Basic understanding of networking concepts, such as TCP/IP, DNS, DHCP, VLANs, and routing protocols.
Familiarity with network infrastructure components, including switches, routers, firewalls, and wireless access points.
Basic knowledge of system administration on Windows platforms.
Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively.
Excellent communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical users.
Proactive and self-motivated, with the ability to work independently and as part of a team.
Affirms an understanding of and full support for the Baptist Faith and Message 2000.
Affirms an understanding of and full support for the University's statement on Human Flourishing.
$58k-66k yearly est. 20d ago
IT Technician (Help Desk)
Personnel Services Unlimited
Information systems technician job in Forest City, NC
Job DescriptionON-SITE IT Technician (Help Desk) - Part-Time 20 hrs/week - $20-$25/hr Pay: $20.00-$25.00/hour (based on experience) Schedule: Part-Time (20 hours/week) Contract Length: 6 months (temporary) Start Date Target: By the end of February
Work Environment: ON-SITE (no remote option)
Hours Needed: Morning availability required (to support global teams)
Additional Schedule Note: First 2-3 weeks may require up to 40 hours/week for onboarding and stabilization About the Role:Personnel Services Unlimited (PSU) is seeking an ON-SITE Temporary IT Technician / Help Desk for one of our clients in the Forest City, NC area to provide urgent operational support. This position will serve as first-line IT support and assist with system setup, day-to-day troubleshooting, and ongoing technical support for internal users across global teams.Key Responsibilities:
Provide first-line technical support for hardware, software, and basic network-related issues.
Install, configure, maintain, and ensure proper operation of IT assets including desktops, laptops, printers, and peripherals.
Track, document, and manage tickets using a ticketing system (ServiceNow, Jira, Freshservice, or similar).
Manage ticket volume effectively by prioritizing issues, troubleshooting efficiently, and escalating when appropriate.
Support user account administration including Active Directory, email systems, permissions, and access control.
Troubleshoot basic LAN/WAN, server, backup, and infrastructure issues and escalate as needed.
Coordinate with third-party vendors to support issue resolution and system maintenance.
Support IT security best practices and assist with security incident response, including access blocking and risk mitigation actions.
Assist with maintaining stable IT operations and uptime across the organization.
Job Skills and Qualifications:
Previous experience in an IT Help Desk / Service Desk / Technical Support role required.
Experience working with ticketing systems such as ServiceNow, Jira, Freshservice, or similar platforms.
Understanding of ITIL/ITSM processes and the ability to manage support volume effectively.
Experience managing user accounts, email systems, permissions, and access control (Active Directory preferred).
Ability to independently troubleshoot basic network and infrastructure issues (LAN/WAN, backups, servers).
Experience working with third-party vendors and supporting issue resolution.
Experience supporting end users in a manufacturing or corporate environment.
Strong communication skills, professional customer service, and the ability to work independently.
Must be dependable and available during morning hours to support international teams.
Interested?Apply today or contact Personnel Services Unlimited (PSU) for immediate consideration. This is an urgent temporary need with a targeted start date by the end of February.Personnel Services Unlimited is an Equal Opportunity Employer.#HP
$20-25 hourly 9d ago
Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Fletcher, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 2d ago
Community Support Technician Client Specific III - Asheville
UMHS
Information systems technician job in Asheville, NC
Community Support Technician needed for the Asheville area to work with the Intellectual and Developmental Disabilities population. Technician will provide assistance with daily living skills and habilitative skills. 32 hours per week, Monday - Friday, 9:00 a.m. to 3:00 p.m.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
$43k-62k yearly est. 2d ago
Information Technology Professional
U.S. Navy 4.0
Information systems technician job in Asheville, NC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATIONSYSTEMSTECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained InformationSystemsTechnicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$64k-93k yearly est. 23d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Asheville, NC?
The average information systems technician in Asheville, NC earns between $28,000 and $76,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Asheville, NC
$47,000
What are the biggest employers of Information Systems Technicians in Asheville, NC?
The biggest employers of Information Systems Technicians in Asheville, NC are: